2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
476 reports, newest first.
Air bags, Dec 4, 2018
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SOUTH BAY AT 310-513-5300 (LOCATED AT 3311 PACIFIC COAST HWY, TORRANCE, CA 90505) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 29, 2018
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF STEVENS CREEK (4500 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 641-4610) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Other or unspecified, Nov 24, 2018
MERCEDES KEY FOB NOT RECOGNIZED BY IGNITION. CAR LOCKS AND UNLOCKS PROPERLY BUT KEY FOB IS NOT DETECTED BY CAR. KEY FOB BATTERY IS BRAND NEW. CAR IS IMMOBILIZED AND NOT USUALABLE. THIS IS UNACCEPTABLE!
Air bags, Nov 23, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2016. AFTER CONTACTING THE LOCAL DEALER (MERCEDES-BENZ OF OMAHA, 14335 HILLSDALE AVE, OMAHA, NE), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 19, 2018
THERE ARE TWO RECALLS ASSOCIATED WITH MY MAKE AND MODEL MERCEDES. MERCEDES ACKNOWLEDGED THE "TAKATA" AIRBAG RECALL VIA A LETTER IN APRIL 2016. DESPITE RECEIVING REMINDERS THAT MY VEHICLE MAY REQUIRE IMMEDIATE REPAIR SERVICE AS PART OF A MANUFACTURER'S RECALL, NO REPLACEMENT HAS OCCURRED. I WANT TO KNOW IF IT IS SAFE TO CONTINUE TO DRIVE AROUND WITH THIS ISSUE?
Air bags, Nov 9, 2018
DESCRIPTION OF THE SECURITY RISK YOUR PASSENGER SIDE AIRBAG IS AFFECTED BY THIS RECALL BASED ON THE DEFAULT DECISION OF TK HOLDINGS, INC. (TAKATA). IN CERTAIN CIRCUMSTANCES DURING A CRASH THAT REQUIRES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN THE PASSENGER SIDE AIRBAG INFLATOR CAN CAUSE THE AIRBAG TO EXPLODE DURING DEPLOYMENT AND COULD RESULT IN SHARP METAL FRAGMENTS STRIKING THE DRIVER OR OTHER OCCUPANTS, CAUSING SERIOUS INJURY OR DEATH.
Electrical system, Air bags, Fuel/propulsion system, Nov 4, 2018
FUEL TANK LEAK- SMELL GAS IN CAR AND OUTSIDE CAR. RECEIVED NOTICE OF AIRBAG RECALLS AND LIGHT ISSUE AS WELL. MAIN CONCERN IS GAS SMELL EMANATING FROM MY CAR. THIS HAPPENS MOSTLY WHEN I FILL THE TANK.
Air bags, Nov 3, 2018
PASSENGER SIDE AIRBAG MUST BE REPLACED
Air bags, Oct 31, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MECEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALLS IN 2016. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Oct 31, 2018
THE STEERING LOCK FAILED. STOPPED AT THE POST OFFICE AND MY CAR WOULD NOT START WHEN I GOT BACK TO THE CAR. THE DOOR LOCKS WOULD WORK BUT THE IGNITION WOULD NOT READ MY FOB. I DID A LITTLE RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM.
Air bags, Oct 30, 2018
TAKATA RECALL WAITING OVER 2 YEARS
Steering, Oct 23, 2018
JUST PURCHASED THIS VEHICLE TWO WEEKS AGO, WAS AT A CAR WASH CLEANING THE VEHICLE 4 DAYS AGO, TWO HOURS LATER READY TO LEAVE AND WENT TO START THE CAR AND IT WOULD NOT START, ONLY ABLE TO LOCK/UNLOCK VEHICLE WITH FAB AND RADIO AND DASH LIGHT STILL WORKED BUT CAR WAS JUST DEAD. HAD TO HAVE IT TOWED TWICE BECAUSE THE DEALERSHIP IS GATED AND NO WHERE TO LEAVE IT ON A SUNDAY THAT WAS SAFE SO TOWED IT ON MONDAY MORNING TO PARK CITY OF DALLAS (MERCEDES) AND THEY ARE WORKING ON THE VEHICLE AND I HAVE BEEN INFORMED IT IS THE STEERING PROBLEM THAT IS COMMON APPARENTLY WITH THIS MODEL. I HAVE READ SO MANY MANY COMPLAINTS ABOUT THIS EXACT ISSUE. SO WHY ARE WE RESPONSIBLE FOR THIS EXPENSIVE REPAIR WHEN ITS OBVIOUS THAT MERCEDES BENZ MESSED UP THEY NEED TO CORRECT THIS PROBLEM AT THEIR COST NOT OURS. VERY FRUSTRATING AND DISAPPOINTING. I DROVE MY BMW FOR 22 YEARS AND IT NEVER LEFT ME STRANDED. I WAS IN A CAR ACCIDENT WHERE DUE TO SOMEONES NEGLIGENCE MY BMW WAS TOTALED SO THOUGHT I WOULD TRY A MERCEDES BUT TWO WEEKS INTO THIS DEAL I AM NOT HAPPY AND VERY CONCERNED THAT I MADE A TERRIBLE PURCHASE....
Electrical system, Oct 21, 2018
REAR TAIL LIGHT FAILURE . VEHICLE REPLACED REAR ELECTRICAL ON THE RECALL. HOWEVER MY TAIL LIGHTS FAILED AGAIN, THE DEALER REQUIRED PAYMENT.
Air bags, Oct 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (FLETCHER JONES MERCEDES, 7300 W. SAHARA AVE, LAS VEGAS, NV) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 13, 2018
TAKATA RECALL. 16V081 16V363 17V017 HAVE NOT HEARD FROM MBUSA SINCE JAN. 2018 DESPITE LETTER TO THEM SEVERAL MONTHS AGO REQUESTING UPDATE. LAST LETTER FROM MBUSA STATED PARTS EXPECTED JUNE 30, 2018. CAR WAS REASSIGNED IN LAST LETTER FROM GROUP 4 TO GROUP 5 -- ODD BECAUSE CAR IS FROM 2010 AND IN SOUTH FLORIDA.
Exterior lighting, Oct 2, 2018
TAIL LIGHT ASSEMBLY BURNING UP AGAIN. MY 2010 MB C300 4MATIC SPORT HAD A RECALL TO REPLACE BOTH TAIL LIGHT ASSEMBLIES ABOUT 3 YEARS AGO. NOW IT IS HAPPENING AGAIN AND MB DEALER WANTS $159 JUST FOR A DIAGNOSTIC. PROBLEMS: DASH WARNING MESSAGES STARTED TO APPEAL SAYING PROBLEMS WITH TAIL LIGHT, BRAKE LIGHT, FOG LIGHT, TURN SIGNAL, REVERSE LAMP... EVERYTHING IS OUT. LIGHT BULBS LOOKED FINE BUT I REPLACED ALL BULBS ANYWAY (FROM AUTOZONE PARTS), WORKED FOR A FEW HOURS, THEN WARNING MESSAGES SHOWED UP AGAIN. REPLACED ALL BULBS AGAIN. SAME THING. THEN ONE DAY, MESSAGES STOPPED AND EVERYTHING IS WORKING AGAIN. THEN A FEW DAYS LATER, IT STARTED AGAIN. WENT TO A MB DEALER (AT CHANTILLY, VA) ON 10/2/18 WHO WANTED $159 JUST FOR A DIAGNOSTIC TEST. I INSTEAD PURCHASED A NEW TAIL LIGHT PANEL (LAMP CARRIER P/N 204-820-15-00-05) AT $20 BEFORE TAX TO REPLACE ON MY OWN. CAME HOME OPENED UP THE PANEL AND FOUND A BURNED WIRE. IT EVEN MELTED THE BLACK PLASTIC HOUSING OF WIRE HARDNESS AND A BLACK BURNED MARK ON THE PANEL (CARRIER). PLEASE SEE ATTACHED PHOTOS. THIS CAN CAUSE A CAR FIRE. ALSO VERY UNSAFE DRIVING BECAUSE TUNE AND BRAKE LIGHTS ARE NOT WORKING. SHOULDN'T MB FIX THIS AGAIN AT NO CHARGE? PLEASE RECALL AGAIN.
Air bags, Sep 30, 2018
TAKATA INFLATORS: THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE. IT HAS BEEN OVER 2.5 YEARS.
Air bags, Sep 25, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (WALSER MERCEDES-BENZ OF WICHITA, 1545 N GREENWICH RD, WICHITA, KS 67206, 316-221-3482) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTH PALM BEACH (9275 ALTERNATE ROUTE A1A, NORTH PALM BEACH, FLORIDA 33403, (561) 848-2900) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Electrical system, Sep 7, 2018
ELECTRONIC STEERING LOCK PROBLEM. WHILE ATTEMPTING TO START MY VEHICLE FROM A PARKED STATE. THE VEHICLE WILL NOT ALLOW ME TO START THE VEHICLE AND MY STEERING WHEEL IS STUCK. DEALER WANTS TO CHARGE ME $1800 FOR A PROBLEM THAT MANY OTHER MERCEDES BENZ OWNERS ARE HAVING. IF YOU GOOGLE MY MERCEDES BENZ C300 WONT TURN OVER. THIS PROBLEM IS COMMON. I HAVE POWER TO RADIO, INSTRUMENT CLUSTER AND LIGHTS. UNABLE TO UNLOCK MY STEERING WHEEL AND START THE VEHICLE.
Air bags, Sep 3, 2018
TAKATA RECALL. I FIRST RECEIVED A LETTER FROM MERCEDES BENZ DATED MAY 2016. THEY INFORMED ME OF THE RECALL FOR TAKATA AIR BAGS. IT HAS BEEN ALMOST 2 1/2 YEARS SINCE THE FIRST LETTER AND NOTHING HAS BEEN DONE TO REMEDY THE SITUATION.
Air bags, Aug 26, 2018
"TAKATA RECALL" MERCEDES BENZ DRAGGING THEIR FEET REPLACING "AIR BAGS" HOW MANY YEARS DO I HAVE TO WAIT ?
Air bags, Aug 22, 2018
TAKATA RECALL. RECEIVED NOTICES BUT EVERY TIME I CALL THEY ARE NOT AVAILABLE TO BE REPLACED. CAR IN HIGH HEAT AND HUMIDITY AND 8 YRS OLD. FEEL LIKE I AM WAITING FOR A TIME BOMB TO EXPLODE. THEY DO NOT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. NEVER BUY A MERCEDES AGAIN.
Air bags, Aug 16, 2018
TAKATA INFLATORS NO ACCIDENT YET. THIS RECALL HAS BEEN GOING ON WITH OUT RESOLUTION FOR FAR TO LONG, AFRAID TO DRIVE VEHICLE. EIGHT YEARS IN MY VEHICLE'S CASE.
Air bags, Aug 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF CORAL GABLES, 300 ALMERIA AVE, CORAL GABLES, FL 33134, (305) 445-8593) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.