2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Power train, Aug 30, 2017
06/2015 MY TRANSMISSION WAS REPLACED UNDER WARRANTY DUE TO MALFUNCTION. 07/2017 TOOK MY CAR IN TO THE SAME DEALER FOR RECALL PC491 CVT, 08/29/17, MY TRANSMISSION STARTS WITH FAILURE PROBLEMS WHICH I WAS NOT INFORMED OF AT DEALER ON 7/2017, 2 YEARS AFTER TRANSMISSION WAS REPLACED. MY CAR IS A DANGER WHILE DRIVING WITH MY CHILDREN, STALLS WHILE DRIVING, STREETS, FREEWAYS, WILL NOT TAKE OFF. NEED TO REPLACE AGAIN PER NISSAN DEALER.
Power train, Aug 28, 2017
2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND TRANSMISSION RECALL ISSUES. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT BEFORE RECEIVING A RECALL NOTICE FOR THE TRANSMISSION (35-00F4-72D). THE CONSUMER INQUIRED IF THE RECALL FAILURE WAS RELATED TO THE CAUSE OF THE ACCIDENT. UPDATED 08/28/2017*JS
Suspension, Power train, Aug 26, 2017
HAVING A SHAKING WOBBLE AT LOW SPEED IN THE FRONT SUSPENSION LIKE THE FRONT SUSPENSIONS GOING TO FALL OFF. WAS THERE EVER SINCE I BOUGHT THE CAR NEW. I THINK IT MUST BE THE MOUNTS OR LOOSE SUPPORT RODS, BUT I FEEL YOU NEED TO RECALL MY CAR TO FIX IT. THIS SEEMS TO BE A ACCIDENT WAITING TO HAPPEN. IT GETS WORST WHEN TURNING RIGHT AT VERY LOW SPEEDS.
Power train, Aug 24, 2017
I HAVE OWNED A 2013 NISSAN ALTIMA FOR JUST OVER 3 YEARS. THE CAR HAD APPROXIMATELY 99,000 MILES ON IT WHEN THE TRANSMISSION DIED ON ME. I WAS MAKING THE SHORT TRIP TO HOME DEPOT ONE DAY (APPROX. 3 WEEKS AGO) WHEN MY NISSAN ALTIMA STALLED IN THE MIDDLE OF THE STREET! I WAS AT A TRAFFIC LIGHT WHEN MY CAR SHUDDERED AND THEN STALLED IN THE MIDDLE OF THE BUSY INTERSECTION; THANKFULLY IT TURNED BACK OVER AND I WAS ABLE TO CONTINUE MY TRIP. AFTER I FINISHED MY SHOPPING AT HOME DEPOT I CAME TO MY CAR AND TRIED TO LEAVE, THE CAR STARTED BUT WOULD SHUTTER AND DIE AS SOON AS I PUT IT INTO DRIVE OR REVERSE. EVENTUALLY, I GOT THE CAR TOWED TO THE CLOSEST DEALERSHIP WHICH WAS 40 MINS AWAY. AT THE DEALERSHIP THEY TOLD ME THAT MY TRANSMISSION WAS SHOT AND THAT IT COULDN'T BE FIXED AND HAD TO BE REPLACED...$4,500!!! DESPITE THERE BEING A RECALL ON THE CVT WHICH CONTROLS THE 2ND PULLEY IN THE TRANSMISSION, THEY TOLD ME THAT THE CVT RECALL HAD NOTHING TO DO WITH MY TRANSMISSION DYING. EVENTHOUGH, THE RECALL ITSELF STATES THAT FAILING TO GET THE RECALL PERFORMED COULD CAUSE DAMAGE; $4,500 CONTLSTITUTES SERIOUS ENOUGH DAMAGE TO ME! I CONTACTED THE NISSAN AMERICA CORPORATE OFFICE AND THEY BASICALLY ECHOED WHAT THE DEALERSHIP SAID AND WE'RE OF NO HELP.
Service brakes, Aug 20, 2017
MY BRAKES AND ROTORS HAVE BEEN REPLACED THREE TIMES WITHIN A SIX-WEEK PERIOD. AFTER EACH REPLACEMENT, SQUEALING AND GRINDING SOUNDS CONTINUED. EACH REPLACEMENT RESULTED IN A UPGRADE OF BRAKE PADS TO TAKE CARE OF THE LOUDNESS OF THE SQUEALS. REPLACEMENT WAS DONE BY THE SAME SHOP. THE SQUEALS AND GRINDING NOISES OCCUR WHENEVER I PUSH THE BRAKES TO STOP OR PUT THE CAR IN REVERSE TO BACKUP. FOR THE LAST REPLACEMENT OF BRAKE PADS, I WAS TOLD TO DRIVE THE CAR FOR AT LEAST 100 MILES AND THE SQUEALS AND GRINDS WOULD STOP. THIS HOWEVER NEVER HAPPENED. THE THIRD TIME I TOOK MY CAR BACK TO THE SERVICE SHOP THEY REPLACED THE BRAKES WITH PRO STOP. I WAS TOLD THIS IS THE TOP OF THE LINE IN BRAKE PADS. TO THIS DAY, I STILL EXPERIENCE VERY LOUD SQUEALS AND GRINDING AS IF MY BRAKES NEED TO BE REPLACED.
Power train, Aug 17, 2017
WE PURCHASED A USED NISSAN 2013 ALTIMA APPROXIMATELY 2 MONTHS AGO. WE WERE DRIVING WESTBOUND ON INTERSTATE 71 BETWEEN FLORENCE, KENTUCKY AND LOUISVILLE, KENTUCKY. THE CAR HAD ABOUT 86,000 MILES ON IT AT THE TIME OF THE INCIDENT. WHILE DRIVING THE CAR SEEMED TO VIBRATE AND FEEL LIKE IT WAS MISSING OR STALLING. FREQUENTLY THE TACHOMETER WOULD REV HIGH WITHOUT ANY CHANGE IN ACCELERATION. WE STOPPED AT A REST AREA JUST EAST OF LOUISVILLE. WHEN WE LEFT THE REST AREA TO MERGE BACK ON TO I-71 WE LOST ALL ACCELERATION AND HAD TO PULL ON TO SHOULDER BEFORE BEING STRUCK BY AN ONCOMING SEMI. THE CAR JERKED BACK INTO MOVEMENT AND WE MADE IT INTO LOUISVILLE AND ONTO I-64. THE FARTHER WE WENT THE LESS RESPONSIVE THE CAR GOT AND WE SLOWED TO A MAXIMUM SPEED OF ABOUT 30 MILES AN HOUR AND HAD TO PULL ONTO THE VERY NARROW SHOULDER TO GET OUT OF THE HEAVY TRAFFIC. AFTER LETTING THE CAR SIT FOR ABOUT 10 MINUTES WE WERE ABLE TO GET IT MOVING AGAIN AND AFTER 2 MORE STOPS MADE IT TO CORYDON, INDIANA. AT THAT POINT WE RODE IN THE OTHER VEHICLE WE WERE TRAVELING WITH THE REST OF THE WAY HOME THEN RETURNED TO CORYDON WITH A TRAILER TO HAUL THE NISSAN HOME. WE HAULED THE NISSAN TO A LOCAL TRANSMISSION SHOP WHERE THE OWNER DETERMINED THE CVT TRANSMISSION PAN WAS FULL OF METAL SHAVINGS AND THE TRANSMISSION WAS DEEMED SHOT! SUBSEQUENT TO THIS HAPPENING WE FOUND OUT THAT NISSAN HAD EXTENDED THEIR POWER-TRAIN WARRANTY FROM 60,000 TO 120,000 MILES ON EARLIER MODELS (THROUGH 2010), BUT NOT THE 2013. WE HAVE ENCOUNTERED SIGNIFICANT TIME LOST, VERY SIGNIFICANT EXPENSE, AND WERE IN DANGER OF BEING REAR-ENDED ON THE INTERSTATE WHEN THE CAR LOST ALL ACCELERATION.
Other or unspecified, Aug 13, 2017
I PURCHASED MY 2013 NISSAN APPROXIMATELY FOUR MONTHS AGO AS A REPLACEMENT CAR FOR THE NISSAN ALTIMA THAT WAS TOTALLED IN A CAR ACCIDENT. LIVING IN EXTREMELY HOT WEATHER (IN THE 100S), IT IS IMPERATIVE THAT THE AIR CONDITIONING (AC) WORKS AND WORKS WELL. I OFTEN TRAVEL WITH MY 85 YEAR OLD MOTHER AND TO HAVE THE AC BLOW HOT AIR WHILE STUCK IN TRAFFIC FOR ALMOST TWO HOURS WAS SOMETHING BOTH UNACCEPTABLE AND EMBARRASSING. THIS PROBLEM BEGAN ALMOST IMMEDIATELY AFTER I DROVE IT OFF THE LOT FROM CARMAX IN PLEASANTON, CA. IT BLOWS HOT AIR ALMOST CONSISTENTLY WHILE DRIVING, REGARDLESS OF SPEED. WHILE RESEARCHING, I FOUND THAT THERE ARE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM AND I AM ALSO HEARING THAT, DEPENDING ON THEIR MOOD, NISSAN WILL COVER THE EXUBERANT $1500 TO REPLACE THE COMPRESSOR...NOT MANY HAVE BEEN SUCCESSFUL. I TOOK IT TO MY MECHANIC AND PER THE SALESPERSON AT CARMAX, HE RECOMMENDED THAT THE AC NEEDED TO BE RECHARGED. THEY DID SO, BUT THE PROBLEM STILL PERSISTS. I AM SURPRISED WITH THE NUMBER OF COMPLAINTS THAT HEY HAVE NOT ISSUED A RECALL FOR THIS. THIS IS A SAFETY HAZARD, AS IT IS JUST AS BAD AS LEAVING A CHILD IN A CAR FOR HOURS! WE WERE STUCK IN TRAFFIC FOR ALMOST TWO HOURS AND WERE DRENCHED WITH SWEAT ONCE WE FINALLY ARRIVED HOME. HAD SHE PASSED OUT DUE TO HEAT EXHAUSTION, I'M NOT SURE WHAT I WOULD HAVE DONE BECAUSE WE WERE AT A STAND-STILL AT ONE POINT. IT WAS A HORRIBLE EXPERIENCE. I WOULD LIKE FOR NISSAN TO FIX THIS PROBLEM WITH MY CAR AT NO COST TO ME AS THIS IS CLEARLY A RECALL!
Electrical system, Engine, Aug 10, 2017
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 55 MPH, THE VEHICLE SPUTTERED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE STALLED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO NISSAN 422 OF LIMERICK (55 AUTOPARK BLVD, LIMERICK, PA 19468, (610) 495-1856), BUT IT HAD NOT YET BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,458.
Structure, Aug 9, 2017
THE INTERIOR DOOR HANDLE BROKE WHEN I TRIED TO OPEN MY DOOR. THE HANDLE IS MADE OUT OF CHEAP PLASTIC. THE ONLY WAY OUT OF THE CAR IS TO ROLL THE WINDOW DOWN AND OPEN IT FROM THE OUTSIDE. THIS CAN BE VERY DANGEROUS IF I AM IN A CAR ACCIDENT AND TRYING TO GET OUT OF THE CAR QUICKLY TO ESCAPE DANGER.
Exterior lighting, Aug 6, 2017
HEADLIGHTS ARE EXTREMELY DIM TO THE POINT OF PROVIDING NO LIGHT WHEN DRIVING AT NIGHT. IT IS NECESSARY TO ALWAYS USE HIGH BEAMS. NISSAN DEALER COMPLETED FULL DIAGNOSIS AND DETERMINED BOTH COMPLETE HEADLIGHT HOUSINGS NEED TO BE REPLACED AT A COST OF OVER $1100 TO CORRECT THE PROBLEM. THIS SEEMS TOTALLY RIDICULOUS FOR A VEHICLE THAT IS LESS THAN 4 YEARS OLD. THE BULBS ARE WORKING FINE HOWEVER THE ROUND BUBBLE LENS COVER IN FRONT OF THE BULB APPEARS TO HAVE BECOME CLOUDY RESTRICTING LIGHT FROM PASSING THROUGH IT AND PROJECTING IT ON THE ROAD. WE HAVE SEEN ONLINE ON SEVERAL WEBSITES NUMEROUS COMPLAINTS REGARDING THIS HIGHLY DANGEROUS SAFETY ISSUE AND NISSAN HAS TOLD THEIR CUSTOMERS THERE IS NOTHING THEY CAN DO FOR THEM. THIS HAPPENS ALL THE TIME WHEN DRIVING AT NIGHT.
Suspension, Aug 3, 2017
THE STRUT MOUNT PROBLEM. I HAD CHANGED THIS A YEAR AGO. I FIXED THIS PROBLEM BY WARRENTY. BUT, 2 WEEKS LATER, IT WAS BROKEN AGAIN.
Electrical system, Engine, Jul 31, 2017
I TRIED TO START MY CAR AND THE ONBOARD COMPUTER SCREEN SAY NO KEY DETECTED, I HAVE THE KEY IN MY HAND AND STILL IT WILL NOT START, I CAN UNLOCK THE DOORS, TRUNK ETC. FINE, I EVEN WENT AND BOUGHT THE SAME EXACT NEW BATTERY FOR THE KEY FOG AND THE PROBLEM PERSIST, I WENT ONLINE AND LOOK UP NISSAN OWNERS WITH SIMILAR PROBLEM WITH NISSAN ALTIMA KEY FOG PROBLEM AND IT SEEM LIKE A COMMON ISSUE, BUT SURPRISE THAT THERE IS NO RECALL ON THE ISSUE, EVERYBODY I KNOW THAT OWNS A NISSAN TOLD ME THERE IS TIME THEY BE DRIVING AND THE ONBOARD COMPUTER STATE NO KEY DETECTED, THANK GOD I DON'T LIVE I A REMOTE LOCATION OR ELSE I WOULD BE STRANDED, ONLINE EVERYONE THAT HAD THE PROBLEM HAD TO END UP PAYING $500 OR MORE TO FIX THE ISSUE, WHICH I FEEL IS A DEFECT IN NISSAN ENGINE CONTROL UNIT SYSTEM, I CONTACT THE DEALERSHIP THAT I BOUGHT MY NISSAN ALTIMA FROM AND THEY WANTED TO CHARGE ME OVER #500 TOTAL TO FIX THE ISSUE, I THINK IT IS A SCAM, I FOUND A WORK AROUND THE ISSUE BUT IT IS JUST NOT RIGHT THAT THEY KNOW THE ENGINE CONTROL UNIT HAS A PROBLEM AND THE REFUSE TO ADDRESS THE ISSUE, EXCEPT LEAVE THE CUSTOMER WITH A NEW BILL OR STRANDED
Engine, Jul 31, 2017
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 72 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DEMAAGD GMC LOCATED AT 333 W DICKMAN RD BATTLE CREEK, MI 49037), BUT THE DIAGNOSTIC TESTING PRODUCED NO ERROR CODES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 99,000.
Other or unspecified, Jul 18, 2017
WHILE STATIONARY, THE CAR WILL NOT SHIFT INTO PARK. THE SHIFTER GETS STUCK AND WILL NOT BUDGE.
Air bags, Jul 11, 2017
MY AIRBAGS IN MY CAR ARE NON-FUNCTIONAL. THE RED AND YELLOW AIRBAG LIGHTS ARE ON FOR THE DURATION OF ANY TRIP IN THE CAR. THE SENSOR THAT IS SUPPOSED TO DETECT AN ADULT IN THE PASSENGER SEAT DOES NOT FUNCTION SO THE PASSENGER AIRBAG IS ALWAYS OFF -ATTACHMENT 1. I WENT TO THE DEACON JONES NISSAN DEALERSHIP IN GOLDSBORO NC ON 4-12-17 FOR THE RECALL ON THIS ISSUE. THE "REPROGRAMMING" THAT WAS DONE WAS INEFFECTIVE. THIS WAS NOT REPORTED TO ME. I RETURNED TO THE DEALERSHIP ON 7-6-17 TO GET THE ISSUE ADDRESSED. I WAS TOLD THAT MY CAR HAD NO RECALLS OUTSTANDING AND I WOULD NEED TO PAY OUT OF POCKET TO GET THE AIRBAG CONTROL UNIT REPLACED. INSTEAD I ELECTED TO CALL NISSAN TO SEE IF THEY COULD OFFER AN EXPLANATION OR REMEDY THE PROBLEM. I CALLED AND SPOKE WITH [XXX] AGENTID: [XXX]. HE CREATED A CASE AND SENT IT TO THEIR REPAIR SPECIALISTS. TODAY, 7-11-17 I SPOKE WITH [XXX] THE CASE MANAGER. HE INFORMED ME THAT NISSAN WOULD NOT BE REPLACING THE DEFECTIVE AIRBAG CONTROL UNIT AND THAT I WOULD NEED TO PAY TO HAVE IT REPLACED OUT OF POCKET. MY CONCERNS ARE: 1. NISSAN ISN'T TAKING THEIR CUSTOMERS SAFETY SERIOUSLY. SOME PEOPLE WOULD SIMPLY NOT BE ABLE TO PAY TO HAVE THIS DEFECTIVE UNIT REPLACED AND COULD SUFFER INJURY AS A RESULT. 2. THE AIRBAG CONTROL UNIT (IF I REPLACED IT OUT OF POCKET) WOULD FAIL AGAIN. 3. THE AIRBAG UNIT REPROGRAMMING HAS BEEN INEFFECTIVE ON OTHER CARS AND DOESN'T SEEM TO ADDRESS THE ISSUE. SIMILAR TO THE HOOD LATCH ISSUE WHICH REQUIRED 3 RECALLS TO ADDRESS. HTTP://BLOG.CARANDDRIVER.COM/NISSAN-RECALLS-ALTIMA-FOR-THIRD-TIME-TO-FIX-HOOD-LATCHES/ ATTACHMENT 2 = SECOND TRIP TO DEALERSHIP ATTACHMENT 3 = RECALL SHEET ATTACHMENT 4 = NOTES OF CONVERSATIONS WITH NISSAN ATTACHMENT 5 = PDF OF MY VIN NUMBER FORM NTHSA WEBSITE THIS IS THE AIR BAG CONTROL UNIT RECALL INFORMATION FROM NISSAN. HTTP://WWW.COYLENISSAN.COM/RECALL.HTML INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Exterior lighting, Other or unspecified, Engine, Jul 11, 2017
MY 2013 NISSAN ALTIMA IS THE WORST CAR I HAVE EVER OWNED. SINCE I HAVE PURCHASED IT, THERE HAS BEEN A CONSTANT ENGINE NOISE UNTIL I REACH ABOUT 40 MPH. JUST IN THE PAST 3 MONTHS, WITHIN WEEKS OF EACH OTHER BOTH FRONT INSIDE DOOR HANDLES HAVE BROKE (MY KIDS AND I HAVE TO ROLL DOWN BOTH WINDOWS JUST TO GET OUT OF THE CAR WHICH WOULD BE A HUGE SAFETY ISSUE IN THE EVENT OF A FIRE, CRASH OR BEING TRAPPED IN THE CAR AT ALL), THE DOME LIGHTS THROUGH THE INSIDE OF THE CAR HAVE STOPPED WORKING (WHICH IS A SAFETY ISSUE BECAUSE THERE IS NO WAY TO SEE INSIDE MY VEHICLE AT NIGHT), THE LIGHT IN THE DRIVER'S SIDE DOOR PANEL FELL OUT, THE AC HAS GONE OUT (AND THE COMPRESSOR PART IS $425!!!! ARE YOU SERIOUS?!?!?! I HAVE A 10.5 MONTH OLD AND IT IS 100 DEGREES OUTSIDE!!! ANOTHER HUGE SAFETY ISSUE) AND NOW THERE IS ANOTHER NOISE COMING FROM THE ENGINE AT ALL SPEEDS, A GRINDING NOISE. I AM A SINGLE MOM OF THREE KIDS WHO I SUPPORT ON MY OWN. I CANNOT AFFORD TO FIX THESE THINGS. I BOUGHT THIS CAR BECAUSE IT WAS SUPPOSED TO BE "RELIABLE". AND IT IS NOT! THERE HAVE BEEN SO MANY COMPLAINTS REGARDING ALL OF THE SAME THINGS THAT I AM EXPERIENCING AND A RECALL NEEDS TO BE DONE ON ALL OF THEM. THIS CAR IS BARELY 4 YEARS OLD AND THESE PROBLEMS SHOULD NOT BE HAPPENING!!!! DO SOMETHING NISSAN! YOU ARE LOSING CUSTOMERS AND REPUTATION IS ON THE LINE!
Power train, Air bags, Structure, Jul 9, 2017
WE HAVE NOT RECEIVED ANY RECALLS SINCE PURCHASE OF CAR.ON 06/30/17,MY DAUGHTER CALLED AND INFORMED ME THE CAR WAS HAVING PROBLEMS. WHAT SHE DESCRIBED SOUNDED AS IF THERE WAS WATER IN THE GAS.ITOLD HER TO DRIVE TO THE DEALER IN CONWAY AR.IT WAS BROUGHT TO OUR ATTENTION THERE WAS A RECALL ON THE CVT.THEY REPROGRAMED IT AND TEST DROVE THE CAR. THEY SAID IT WAS OK ,BUT WERE A LITTLE IFFY ABOUT WHETHER WE MIGHT HAVE MORE PROBLEMS.IN THE MEANTIME I FOUND OUT THERE WERE SEVERAL RECALLS ON THE CAR,INCLUDING THE PASSENGER SIDE AIR BAG AND THE HOOD LATCH.THESE WERE SERIOUS SAFETY PROBLEMS ,IN AND WE HAD RECEIVED NO RECALLS.WE WOULD APPRECIATE ANY ASSISTANCE YOU MAY HELP WITH.SHE SAID IT SOUNDED AS IF IT WOULD BLOW UP,AT THE TIME.SHE BROUGHT THE CAR HOME(3.5 HR. DRIVE)AND AFTER A BRIEF STOP,IT WOULD NOT BUDGE.I LOADED THE CAR ON A TRAILOR AND TOOK IT TO THE DEALER IN JONESBORO AR.ITOLD THE SERVICE MAN ABOUT IT AND THAT I HAD CONTACTED NHTSA AND WAS ASSIGNED A CASE #27278124,BUT HE DIDN'T SEEM TOO INTERESTED IN IT. I LATER FOUND THE RECALL ON THE PASSENGER SIDE AIR BAG.THE CONWAY PEOPLE SAID THEY PREFORMED THE HOOD LATCH RECALL.P.S,IALSO WAS TOLD THE CVT RECALL WAS INTERNAL.
Power train, Jul 8, 2017
THE PROBLEM EXPERIENCED WITH MY 2013 NISSAN ALTIMA OCCURS WHEN THE VEHICLE IS IN MOTION ON STREETS OR HIGHWAYS. WHILE DRIVING WHEN THE AMBIENT TEMPERATURE IS HOT (I.E. >95 DEGREES), THE CAR PERIODICALLY APPEARS TO ENTER INTO "LIMP MODE" WHERE POWER IS CUT FROM THE ENGINE AND THE VEHICLE LOSES THE ABILITY TO ACCELERATE. IT IS MY OPINION THAT THE DEFECT IS CAUSED BY HIGH TEMPERATURE WITHIN THE TRANSMISSION (CVT) FLUID AND A SENSOR TRIGGERS A "LIMP MODE" TO PROTECT THE TRANSMISSION FROM DAMAGE. THIS CAUSES AN EXTREMELY UNSAFE CONDITION SINCE I (THE DRIVER) MAY LOSE THE ABILITY TO ACCELERATE IN TRAFFIC (I.E. WHILE MAKING A LEFT HAND TURN) RESULTING IN SERIOUS INJURY OR DEATH. MY OWN INTERNET RESEARCH HAS SHOWN THAT THIS IS A COMMON PROBLEM WITH NISSAN (CVT) TRANSMISSIONS AND THE MECHANICAL FIX IS TO INSTALL A TRANSMISSION COOLER. THE NISSAN DEALERSHIP HAS DRIVEN THE VEHICLE AND STATED THAT THEY CANNOT REPRODUCE THE PROBLEM, THEREFORE THEY HAVE NOT OFFERED A SOLUTION TO THIS UNSAFE CONDITION.
Other or unspecified, Jul 7, 2017
THE CVT TRANSMISSION ON MY 2013 ALTIMA WENT OUT. I PURCHASED THIS CAR BRAND NEW AND COMPLETED REQUIRED MAINTENANCE. THE TRANSMISSION WENT OUT AFTER LESS THAN 4 YEARS AND AT 70K MILES. IT SEEMS THAT THOUSANDS OF CONSUMERS HAVE HAD THE SAME ISSUE. THE CAR WILL SHUTTER, JERK, AND SHUT OFF WHEN YOU ARE STOPPED/IDLE. THE CAR ALSO SHUTTERS WHEN ACCELERATING AND DOES NOT HAVE MUCH POWER. THIS WAS AN EXTREME SAFE HAZARD WHEN I WAS DRIVING ON THE HIGHWAY. THE CAR IS NOT SHIFTING GEARS PROPERLY/TRANSMISSION BROKE. NISSAN HAD AN ISSUE WITH THE CVT TRANSMISSION FOR MODEL YEARS 2006-2010 AND OFFERED AN EXTENDED WARRANTY FOR THOSE YEARS. NISSAN SHOULD REIMBURSE AND/OR OFFER WARRANTY EXTENSION FOR 2011+ MODELS AS WELL.
Air bags, Jul 5, 2017
PASSENGER SEAT SENSOR DOES NOT DETECT PASSENGER MOST TIMES, MEANING THE AIR BAG DOES NOT ACTIVATE. HAPPENS MORE WHEN PASSENGER IS SEATED BEFORE THE CAR IS STARTED. THIS HAPPENS WITH ANY PASSENGER, ALL DIFFERENT SIZES AND WEIGHTS. DEALER HAS NOT FOUND ANY ERROR CODES, AND SENSOR HAS BEEN RESET MULTIPLE TIMES. ALL PREVIOUS RECALLS TO THIS ISSUE HAVE BEEN IMPLEMENTED, ISSUE STILL EXISTS.
Power train, Other or unspecified, Engine, Jun 26, 2017
VEHICLE STOPS WITHOUT ANY NOTIFICATION, SOMETIMES STALLS BEFORE SHUTTING OFF.
Engine, Jun 23, 2017
DURING HILL ASCENCION, GOING AT AROUND 15-25,30 MPH,FAINT KNOCKING NOISE COMING FROM RIGHT SIDE OF ENGINE, (OR AT POWER BRAKE AS WELL; CAR ON STATIONARY WITH D ENGAGED AND PUSHING BRAKE PEDAL WHILE GENTLY ACCELARATING ). TOOK TO DEALER TO DIAGNOSE; DIAGNOSE: ALTERNATOR REPLACEMENT (DONE). KNOCKING NOISE STILL PRESENT. TAKEN TO DEALER FOR FURTHER ASSESSMENT DIAGNOSE " NORMAL NOISE"??? I'M NOT A MECHANIC BUT NONE OF MY OTHER CARS DO THIS NOISE, THIS NOISE IS DONE BY CARS IN WHICH THE ENGINE IS DYING OUT. FYI CAR IS 20 MILES TO BE 60000 MILES, WHICH IS WHEN THE POWERTRAIN WARRANTY EXPIRES
Vehicle speed control, Other or unspecified, Jun 22, 2017
TAKATA RECAL: I HAVE A 2013 NISSIAN ALTIMA AND WHEN I PUSH THE GAS PEDAL IT DOESN'T ACCELERATE LIKE IT SUPPOSED TO. FOR AN EXAPMLE WHEN I PUSH THE GAS PEDAL ALL THE WAY TO THE FLOOR IT DOESN'T DO ANYTHING. THIS HAPPENS ABOUT TWO OR THREE TIMES WHEN I'M DRIVING IN A 20MINUTE SPAN. ALSO, WHEN I TURN OFF MY CAR (IT HAS A PUSH START) MY BREAK LIGHTS ARE ON. WHEN I TURN IT OFF I DON'T HAVE TO PUSH THE BREAK AND PUSH THE START BUTTON. (THE CAR THINKS I'M STEPPING ON THE BREAK).
Other or unspecified, Jun 21, 2017
THE OVERHEAD CONSOLE JUST FELL WHILE MY CAR WAS PARKED. IT APPEARS THE HINGE JUST BROKE OR MELTED POSSIBLY DUE TO HEAT. SEEMS POORLY CONSTRUCTED.
Electrical system, Seats, Jun 21, 2017
SHIFTER NEEDS TO BE REPLACED A/C COMPRESSOR NEEDS REPLACED SEAT BELT LIGHT/AIR BAG LIGHT ISSUE