2012 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 697 owner complaints filed for this model year. This is the 7th highest complaint count among 17 1500 model years with reports.
Of the 2012 reports, 32 involved a crash and 10 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Equipment, other, labelsMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V192000 on NHTSA.gov
Representative owner complaints
697 reports, newest first.
Other or unspecified, Aug 5, 2015
BACKING UP BRAKES WOULD NOT WORK. THEN THEY WORK .
Service brakes, Aug 5, 2015
WHEN FIRST I GOT THE DODGE RAM 2012 AT ANCIRA FORD IT WAS FINE AFTER LIKE ABOUT A MONTH OR SO I WAS DRIVING THE TRUCK AND THE BREAKS FELT VERY LOOSE I ALMOST CRUSH WITH MY THREE KIDS AND I CALL THE ANCIRA FORD AND TOLD THEM ABOUT THE ISSUE THE TRUCK STAYED THERE FOR LIKE ABOUT A WEEK AND THEY NEVER FELT THE BREAKS AND THEN I GOT IT BACK AND RIGHT THERE AND THEN IT DID THE SAME THING SO I TOOK IT AGAIN AND IT STAY THERE LIKE ANOTHER WEEK AND THAT'S WHEN THEY TOLD ME THAT IT DID IT TO THEM TOO THEY PUT SOME NEW PARTS BUT THEY DIDN'T WORK IT STILL DOES THE SAME THING I ALMOST CRASH YESTURDAY WITH MY THREE KIDS CAN U HELP I AM SICK AND TIRED OF THE TRUCK THAT THE BREAKS DON'T WORK.
Other or unspecified, Engine, Aug 3, 2015
2012 DODGE RAM 1500 CREW CAB 4X4, WOULD STALL WHEN DRIVING AT SLOWER SPEEDS AROUND 10-20 MPH LIKE WHEN IN A TRAFFIC JAM,,(HAPPENED TO ME AND INTERSTATE 75) HAPPENED TO ME ON INTERSTATE 75) IT WILL EVEN STALL WHEN IDLING JUST PARKED OR SITTING AT A RED LIGHT, NOT ALL THE TIME JUST OUT OF THE BLUE, YOU WAIT 5/10 MINUTES STARTS BACK UP LIKE NOTHING EVER WAS WRONG ,,,TOOK IT IN TO THE LOCAL DEALER 3 TIMES ABOUT TO BE THE 4TH ,,, THE 1ST TIME THEY (DEALER) COULDNT FIND ANYTHING WRONG??? 2ND TIME THEY (DEALER) SAID IT WAS THE IGNITION CONTROL MODULE AND HAD TO RESET THE KEYS,, A WEEK LATER SAME THING CALLED THE DEALER AND INFORMED THEM THEY TOLD ME TO TRY THE OTHER KEY IT SEEMS TO WORK FINE FOR ALMOST A YEAR NOW BUT RIGHT BACK TO THE SAME THING STALLING AT LOWER SPEEDS OR JUST IDLING WHEN YOU TRY TO START IT ,IT'S ALMOST LIKE THE IGNITION IS STUCK?? YOU WAIT 5/10 MINUTES STARTS UP LIKE NOTHING EVER WAS WRONG ???? IT COULD BE DANGEROUS IF IT STALLS OUT ON THE HIGHWAY
Engine, Aug 3, 2015
GETTING OFF THE FREEWAY I LET GO OF THE GAS PEDAL TO COAST TO A COMPLETE STOP. WITHOUT WARNING THE TRUCK SHUT OFF IN THE MIDDLE OF THE OFF RAMP. STARTS RIGHT UP BUT MAKES A NOISE AS IF YOU WERE STARTING A COLD DIESEL ENGINE. IT'S HAPPENED 5 TIMES IN THE LAST 2 MONTHS AND THE DEALER COULD FIND OR FIX THE ISSUE.
Suspension, Electrical system, Air bags, Aug 3, 2015
WELL FOR STARTERS THE AIR BAG LIGHT COME. TOOK IT BACK THEY SAID NOTHING WRONG HAD A BOTTLE UNDER SEAT.OK WHATEVER THAN TIME GOES ON AIR BAG LIGHT STILL ON.TAKE IT BACK.THEY REPLACE THE AIR BAG BRAIN SO IM TOLD. LIGHTS OFF FOR ABOUT A COUPLE WEEKS.THEN COMES BACK ON. IM SO TRIED OF DEALING WITH THIS. AND THEN I HAVE PROBLEMS WITH THE TIRES WHICH GOT ROTATED LIKE THERE SUPPOSED TOO. THEY WORE OUT ON THE INSIDE. I WAS TOLD BY ONE PLACE IT NEED A FRONT END ALIGNMENT. SO I PROCEED TO GET ONE AND THEY HAD TOLD ME MY CAMBER ALIGNMENT BOLT WAS BENT AND IT NEED TO BE DEALT WITH A THE DEALER, BECAUSE IT COULD BE A DEFECT. SO I TOOK IT TO THE DEALER AND THE SAID THEY DID THE ALIGNMENT AND IT WAS FIXED.I HOPE SO NEVER GOT IT CHECKED AGAIN. I DONT HOLD MY BREATHE FOR THAT. THEN MY SUSPENSION LEANS TO THE RIGHTSIDE JUST A LITTLE BUT NOTHINGS WRONGS SO IM TOLD BY THE DEALER. AND MY DASH LIGHTS USED TO COME ON AND FLASH AND THE RADIO WAS OVERHEATING HAD TO GET A NEW ON. KEEP IN MIND THE WAS LESS THAN A YEAR OLD WHEN THIS ALL STARTED AND I BROUGHT BRAND NEW WITH ONLY 5 MILES ON IT FROM MY TEST DRIVE. AND IM THE ONLY OWNER AND ITS THREE YRS OLD NOW, WITH THE SAME CONTINUING PROBLEMS. THEY DEALER SAYS THERES NOTHING WRONG BS.....
Steering, Exterior lighting, Service brakes, Aug 3, 2015
WHEN STEERING AT ANY SPEED THE STEERING WHEEL SEEMS TO STUD-ER OR GET STICKY AT TIMES AS YOU TURN LEFT OR RIGHT. DEALER SAID THERE WAS NO RECALL ON THE STEERING BUT THEY GREASED THE FRONT END, SEEMS TO BE BETTER. WHEN AT LOW OR HIGH HIGHWAY SPEEDS AND APPLYING THE BRAKES NORMALLY NOT IN A EMERGENCY STOPPING SITUATION, THE FRONT END AND STEERING WHEEL SHAKE VIOLENTLY. STATED AROUND 30,000 MILES THE DRIVER SIDE PARKING LIGHTS OR RUNNING LIGHTS FRONT AND REAR ARE OFF AND NOT WORKING, DIRECTIONAL AND BRAKE LIGHTS SEEM FINE.
Steering, Wheels, Aug 3, 2015, crash
DRIVING ALONG HIGHWAY AND ALL OF A SUDDEN TRUCK STARTS TO FISHTAIL OUT OF CONTROL FROM THE REAR, CAUSING ME TO GO INTO THE DITCH IN ONE SIDE OF THE HIGHWAY THEN COMING OUT TO GO ACROSS THE INTERSTATE THEN LAND IN THE MEDIAN DITCH. FORTUNATELY I HIT NO ONE AND NO ONE WAS INJURED EXCEPT SCARING ME TILL I DON'T LIKE DRIVING MUCH ANYMORE. THE DAMAGES WERE MINOR LOSS OF THE INSERTS TO THE LOCKED RIMS WHICH WERE BROCKEN OFF.
Service brakes, Aug 2, 2015
I HAD MY FIRST BRAND NEW TRUCK FOR ONLY ABOUT A WEEK WHEN I NOTICED A SLAPPING TO THE FLOOR PAN ON DRIVERS SIDE. I TOOK IT TO THE DEALER AND AFTER MAKING THEM GO FOR A TEST DRIVE, THEY DECIDED TO CHECK INTO IT AND FOUND THE E BRAKE CABLE LOOSE. THEIR FIX WAS TO SIMPLY REROUTE IT. THREE DAYS LATER I GOT THE TRUCK BACK WITH IT STILL DOING IT. A WHILE LATER I TOOK IT BACK IN FOR THE SAME NOISE AND REMINDED THEM WHAT THEY DID. THEY STATED THERE WAS NOTHING MORE THEY COULD DO WITH IT. NEXT ONE WON'T BE A DODGE.
Electrical system, Jul 31, 2015
THE AIRBAG FAULT SENSOR KEEPS COMING ON AND OFF. I BROUGHT BACK TOT HE DEALERSHIP ONCE AND THEY REPAIRED IT BUT IT STILL COMES ON EVERY SO OFTEN BUT DOESN'T STAY ON. I AM CONCERNED THAT THERE MAY BE AN ISSUE WITH THE AIRBAG EVEN AFTER THE DEALERSHIP FIXED THE ISSUE.
Suspension, Jul 30, 2015
WELL MY TRUCK VIBRATES AT SPEEDS OF 70 TO 85 AND THE DEALER KEEPS SAYING NOTHING IS WRONG AND I AM SO ANGRY I BOUGHT A BRAND NEW TRUCK WITH 20 MILES ON IT AND IT DRIVES LIKE AND OLD TRUCK
Steering, Suspension, Jul 29, 2015
TOOK TRUCK TO COPPUS MOTORS TIFFIN,OHIO ON 4/21/2015 DUE TO FRONT LEFT OF VEHICLE MAKING EXCESSIVE ROAD NOISE AND WANTED TO KNOW IF IT WAS FROM THE TIRE, OR SOMETHING WRONG WITH FRONT END. DEALERSHIP SAID THEY CHECKED BEARINGS AND SUSPENSION AND ALL CHECKED OK. WAS TOLD BY CHRYSLER TO HAVE A CERTIFIED DEALERSHIP FOR GOODYEAR CHECK TIRES, AT THAT TIME THEY ADVISED ME, THE FRONT END MUST BE OUT OF ALIGNMENT.TOOK TRUCK TO INDEPENDANT FRONT END ALIGNMENT BUSINESS, TO HAVE ALIGNMENT CHECKED AFTER PURCHASING NEW TIRES. TOE AND CAMBER WERE BOTH OUT AND WERE ADJUSTED. AFTER 3 WKS. TIME, FRONT END ALIGNMENT WAS OUT AGAIN. SAME BUSINESS, REALIGNED AGAIN. 2WKS LATER TOOK TO COPPUS MOTORS AND IT WAS OUT OF ALIGNMENT AGAIN, DEALERSHIP ALIGNED IT. 3WKS LATER TOOK BACK TO COPPUS MOTORS AS REQUESTED BY DEALERSHIP TO CHECK ALIGNMENT AND IT WAS OUT AGAIN. MY NEW TRUCK TIRES ARE NOW SHOWING EXCESSIVE WEAR AND ARE GOING TO SOON NEED REPLACED, AND TRUCK IS STILL NOT FIXED YET. AT THIS TIME, COPPUS MOTORS IS UNSURE HOW TO REPAIR ALIGNMENT SO IT WILL HOLD. SINCE THIS ALL STARTED I HAVE ONLY ACCUMULATED 4,000 MI. TO HAVE ANOTHER SET OF TIRES ALREADY SHOWING WEAR AND NEEDING REPLACEMENT SOON.
Steering, Jul 29, 2015
WHEN DRIVING OR DIPS OR SMALL HOLES ON THE ROAD THE TRUCK SHIFTS HARD TO RIGHT AND LEFT EVERY TIME.HAD FRONT WHEEL ALIGNMENT DONE PROBLEM STILL OCCURS .CAN'T BELIEVE OUT OF 600,000 VEHICLES NO RECALL OR BY BACK ON MY 2012 RAM.WHEN THEY SPECIFICALLY LISTED 2012 AS ONE OF THE YEARS THAT GOT RECALLED.I EXPECT A RECALL AND ACCOMMODATION.
Tires, Jul 28, 2015
FAILURE OF TIRES ON 2012 DODGE RAM 1500 TO STOP VEHICLE IN STATED DISTANCE WHEN ROADWAY IS WET. NOTIFIED DEALERSHIP TWICE AND NOTHING HAS BEEN DONE. THESE ARE GOODYEAR TIRES.
Steering, Jul 28, 2015
MAKES A POPPING SOUND ON THE FRONT LEFT SIDE.
Wheels, Jul 27, 2015
I HAVE TRIED CONTACTING DODGE. I HAVE NOT RECIEVED ANY LETTERS OR A WRITTEN NOTICE ON MY RAM 1500 PICKUP. I AM STATIONED IN KOREA AND PURCHASED MY VEHICLE FROM A DEALER IN HUNTSVILLE ALABAMA. I HAVE THE TRUCK WITH ME. WHAT SHOULD I DO WHEN I GET NO ANSWERS FROM THE MAKER. I DO NOT WANT TO BE DRIVING A VEHICLE HERE THAT HAS A PROBLEM FOR WHICH I CANNOT GET IT FIXED AND MAY KILL ME OR SOMEONE ELSE IN KOREA. THE NEW CAR SALES PEOPLE HERE IN THE PX ARE NO HELP AND ALL THEY WANT TO DO IS SELL YOU A NEW CAR.
Steering, Jul 27, 2015
HAVE HAD ISSUES ON STEERING STRAIGHT AND VIBRATION AT HIGHWAY SPEEDS. THE STEERING WHEEL HAS NOT BEEN IN ALIGNMENT SINCE BEFORE THE DEALER ALIGNMENT WAS DONE. TIRES SQUEAL AT TURNS AT SLOW SPEED, I HAVE HAD THE TIRES BALANCED ROTATED, I HAVE HAD THE TRUCK ALIGNED BY THE DEALER WITH NO EFFECTIVE DIFFERENCE IN THE STEERING OR THE WEAR ON THE TIRES.
Steering, Air bags, Jul 27, 2015
MY AIRBAG LIGHT COMES ON THE DASHBOARD AND STAYS ON FOR A WHILE SOMETIMES GOES OFF THEN COMES RIGHT BACK ON. MY WINDSHIELD WASHER FLUID MESSAGE COMES ON EVEN WHITH A FULL TANK OF FLUID. MY DRIVER SIDE WINDOW GOES UP AND DOWN ON ITS OWN SOMETIMES. MY MAIN CONCERN IS THE "DEATH WOBBLE" COMING FROM THE FRONT END WHEN TRAVELING AT HIGHWAY SPEEDS. IF YOU GUYS COULD ENLIGHTEN ME ON ALL OF THIS THAT WOULD BE GREAT BECAUSE I SEARCHED MY VIN NUMBER AND NO RECALLS CAME UP. I DON'T WANT TO BE DRIVING DOWN THE FREEWAY AND MY STEERING SUDDENLY GOES. ALSO GOD FOR BID I GET INTO AN ACCIDENT I WANT TO MAKE SURE MY AIRBAGS WILL DEPLOY.
Service brakes, Jul 15, 2015
MY ABS AND BRAKE WARNING LIGHTS BOTH CAME ON IN THE INSTRUMENT PANEL ( DASH ) WHILE DRIVING. CAN THERE POSSIBLY BE A SAFETY ISSUE WITH THE BRAKING SYSTEM.
Electrical system, Engine, Fuel/propulsion system, Jul 13, 2015
AT ABOUT 18000 MILES ON VEHICLE IT SUDDENLY STALLED. THROTTLE BODY CONTROL LIGHT CAME ON, RPM DROPPED TO ALMOST ZERO. PUMPING GAS PEDAL HAD NO EFFECT. CONDITION LASTED ABOUT 15 TO 25 SECONDS. TOOK TRUCK TO DEALER AND WAS INFORMED IT NEEDED A THROTTLE BODY SOFTWARE UPDATE. THIS WAS DONE. ALSO WAS PERFORMED AGAIN LATER. THE STALLING IS INTERMITTENT SOME TIMES NOT HAPPENING FOR WEEKS THEN AGAIN IT WILL HAPPEN UP TO 3 TIMES IN A WEEK.BIT ONCE STALLED ON MY LADY AS SHE WAS CROSSING AN INTERSECTION . VEHICLE NOW HAS 77000 MILES ON ODOMETER . I THOUGHT THIS JUST A HASSLE UNTIL ABOUT THREE WEEKS AGO. AS I WAS MERGING ON TO THE INTERSTATE AT ABOUT 65 MPH IN FRONT OF A BIG TRUCK THE VEHICLE STALLED FOR A LONG PERIOD. THE BIG RIG WAS WITHIN A VERY FEW FEET OF MY VEHICLE BEFORE ENGINE STARTED RUNNING AGAIN. NEEDLESS TO SAY THIS SCARED ME BIG TIME. THIS WAS WHEN I STARTED TO LOOK FOR SOMEONE TO BE IN MY CORNER ON THIS VEHICLE HAS BEEN SERVICED BY DODGE DEALERSHIP REGULARLY SINCE NEW. EACH TIME I HAVE REPORTED STALLS AND AT ONE TIME HAD A CASE OPENED WITH CHRYSLER. I AM TOLD THEY FIND NOTHING AND THEY ONLY HAVE MY WORD THIS IS HAPPENING. THIS FROM DEALER AND CHRYSLER
Power train, Jul 8, 2015
DEFECTIVE MANIFOLD BOLTS. CAUSING FUMES TO GET INSIDE CAB OF TRUCK.
Exterior lighting, Jul 8, 2015
AUTOMATIC HEADLIGHTS GO OUT WHILE RIDING DOWN THE HIGHWAY. OCCURS IN COLD WEATHER MORE THAN WARM WEATHER DEALERSHIP CANNOT FIND PROBLEM NEVER HAPPENS WHEN TAKEN IN.
Air bags, Jun 30, 2015
AIRBAG LIGHT IS ON GOING TO DEALER THIS WEEK DOYLESTOWN, PA FRED BEAN IS THERE A RECALL YET FOR THIS PROBLEM FOR THIS VIN ? [XXX] [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Service brakes, Jun 8, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE DRIVING 10 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOORBOARD AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE AND FUEL LINES WERE SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Steering, Power train, Wheels, Jun 8, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVER SIDE TIE ROD WAS WORN PREMATURELY, WHICH CAUSED THE TIRES TO BE WORN. IN ADDITION, THREE SECURITY LOCKS AND THE STUDS AND BOLTS FRACTURED ON THE FRONT DRIVER SIDE TIRE WITHOUT WARNING. THE SUSPENSION ON THE DRIVER AND PASSENGER SIDE TIRES WAS UNSTABLE AND THE STEERING WHEEL WAS EXTREMELY LOOSE. THE CONTACT ALSO INDICATED THAT THE WHEELS WERE LOCKING IN THE REAR, WHICH INDICATED A DRIVE TRAIN FAILURE BECAUSE THE BOLTS ALSO FRACTURED IN THE REAR. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS FOR INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT WAS PROVIDED WITH CONFLICTING INFORMATION FROM THE DEALERS AND WAS WAITING TO DETERMINE HOW THE MANUFACTURER WAS GOING TO REMEDY THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V038000 (POWER TRAIN), 12V474000 (POWER TRAIN), 13V528000 (STEERING), 11V350000 (STE/ERING) AND 10E040000 (WHEELS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. UPDATED 11/12/15*LJ UPDATED 10/19/2017*CN
Service brakes, Jun 1, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE THE BRAKE PEDAL WAS ENGAGED, THE VEHICLE MADE A LOUD THUMPING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ROTORS WARPED AND CAUSED THE BRAKES TO WEAR. AS A RESULT, THE ROTORS AND BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 25,000.