2012 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 697 owner complaints filed for this model year. This is the 7th highest complaint count among 17 1500 model years with reports.
Of the 2012 reports, 32 involved a crash and 10 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Equipment, other, labelsMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V192000 on NHTSA.gov
Representative owner complaints
697 reports, newest first.
Power train, Jan 25, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO DOWNSHIFT WHEN DRIVING APPROXIMATELY 20 TO 60 MPH. IN ADDITION, THE VEHICLE WOULD OFTEN LOSE POWER OR WOULD BECOME UNRESPONSIVE TO ACCELERATION ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 5,000.
Power train, Jan 9, 2013
WHEN DRIVING IN THE SNOW AND SLUSH ROADS, WHEN THE TRUCK TURNS TO THE LEFT, THE FRONT WHEEL KICKS UP SNOW AND SLUSH TOWARDS THE TRANSMISSION. THIS RESULTS IN SNOW PACKING AROUND THE SHIFT LINKAGE. THE RESULT IS THE INABILITY TO PUT THE VEHICLE INTO PARK. IT HAPPENED TO ME 3 DIFFERENT TIMES DURING THE SNOW STORM THAT NIGHT. I HAD TO CRAWL UNDER THE TRUCK TO CHIP AWAY AT THE BUILD-UP OF SNOW AND ICE. THIS WOULD SEEM TO BE A BIT OF A SAFETY ISSUE TO ME. I MADE SEVERAL CALLS TO DODGE IN REFERENCE TO THIS AND THEY HAVEN'T HEARD ABOUT IT. I HAVE HEARD OF IT HAPPENING TO SEVERAL OTHER PEOPLE AS WELL. ANY INPUT ON THIS WOULD BE GREATLY APPRECIATED. *TR
Tires, Dec 29, 2012, crash
DRIVING MY 4 MONTH OLD NEW 2012 RAM 1500 4X4 IN MID MICHIGAN AFTER OUR FIRST MEASURABLE SNOW FALL. ON THE WAY TO MY RAM DEALER FOR A SCHEDULED OIL CHANGE IN (FOUR WHEEL DRIVE) AT 35 MPH. SLID RIGHT BY THE DEALER ON THE SNOW, TIRES LOST ANY AND ALL ABILITY TO CONTROL VEHICLE. SPOKE TO SERVICE WRITE UP GIRL ABOUT IT, AND TALKED TO MY SALESMAN ALSO VOICING MY CONCERNS. TOLD THEM THESE ARE ABSOLUTELY THE WORST TIRES I HAVE EVER DRIVIN ON THE SNOW WITH BAR NONE. SLID INTO MY SONS CAR WHEN I RETURNED HOME.....NOT HAPPY WITH THESE TIRES AT ALL. WHY WOULD THEY MARKET THESE FOR A FOUR WHEEL DRIVE VEHICLE? *TR
Exterior lighting, Dec 20, 2012
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, VISIBILITY WAS REDUCED DUE TO THE HEADLIGHTS BEING TOO DIM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLIGHT BULBS WERE REPLACED BUT THE CONTACT STATED THAT THE VISIBILITY BARELY IMPROVED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 707.
Exterior lighting, Dec 11, 2012
THE HEADLIGHTS, BOTH HIGH AND LOW BEAMS, ARE SO POOR AS TO BE A SERIOUS SAFETY HAZARD. ON LOW BEAM, THE ROAD IS LIGHTED FOR ONLY 100 OR SO FEET. ON HIGH BEAMS, ALMOST NOTHING AHEAD IS VISIBLE. SIMILAR EXPERIENCES HAVE BEEN EXPRESSED BY OTHER RAM PICKUP OWNERS. THESE HEADLIGHTS ARE SO POOR, I'M SHOCKED THEY HAVE BEEN APPROVED FOR PUBLIC SALE. I HAVE MISSED SIDE ROADS AND DRIVEWAYS DUE TO THE POOR HEADLIGHTS. I'M FORCED TO SPEND SEVERAL HUNDRED DOLLARS ON UPGRADED BULBS AND AFTER MARKET DRIVING LIGHTS. THE TRUCK IS A SERIOUS SAFETY HAZARD AT NIGHT. THERE SHOULD BE A RECALL TO REMEDY SUCH A SIGNIFICANT DEFICIENCY IN A $30K+ VEHICLE. *TR
Engine, Dec 6, 2012
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHEN THE VEHICLE ENGAGED IN ECONOMY OR MULTIPLE DISPLACEMENT MODE, THE VEHICLE WOULD VIOLENTLY VIBRATE FOLLOWED BY A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SOFTWARE NEEDED TO BE UPDATED HOWEVER, AN UPDATE WAS NOT AVAILABLE. THE DEALER LATER NOTIFIED THE CONTACT THAT THE VIBRATION WAS A NORMAL FUNCTION OF THE VEHICLE'S DESIGN. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 3,000.
Vehicle speed control, Nov 30, 2012
I WAS ON MY WAY HOME, DRIVING ON MY STREET. AFTER I CAME TO A STOP ON MY CORNER I ACCELERATED TO GO THROUGH THE INTERSECTION WHEN THE TRUCK JUST TOOK OFF ON IT'S OWN. IT FELT LIKE SOMEBODY JUST SLAMMED ON THE GAS PEDAL. MY FIRST REACTION WAS TO SLAM ON THE BRAKE PEDAL. NOW I HAVE BOTH FEET ON THE BRAKE PEDAL AND THE TRUCK IS STILL WANTING TO TAKE OFF. BY NOW I'M IN FRONT OF MY HOUSE, BOTH FEET ON THE BRAKE PEDAL AND THE TRUCKS REAR TIRES BREAK LOOSE. SO NOW THE TRUCK IS DOING A BURNOUT. MY NEXT REACTION WAS TO PUT THE TRUCK IN NEUTRAL. ONCE I PUSHED THE GEAR SHIFTER INTO NEUTRAL THE TRANSMISSION JERKED SO VIOLENTLY IT MADE THE TRUCK STALL. I CALLED THE MANUFACTURER AND THEY SENT A TOW TRUCK. THE DEALER HAS YET TO FIND WHY THIS HAPPENED. *TR
Electrical system, Nov 5, 2012
STARTED VEHICLE AFTER I RAN ERRANDS AND GOT ABOUT 500 YARDS BEFORE VEHICLE DISPLAYED SERIOUS ELECTRICAL ISSUES. THE ELECTRICAL ISSUES INCLUDED THE WINDSHIELD WIPERS RUNNING WHEN THE WINDSHIELD WIPER CONTROL WAS SET TO OFF, DISPLAYING A WARNING THAT THE DRIVER SIDE SEAT BELT WAS NOT LATCHED WHEN THE SEAT BELT WAS LATCHED, DISPLAYING A LOW ENGINE FUEL WARNING WHEN THERE WAS OVER HALF A TANK OF GAS, DISPLAYING A WARNING FOR LOW TIRE PRESSURE WHEN THE TIRE PRESSURE WAS OKAY. PRIOR TO THIS INCIDENT THE VEHICLE HAS ON OCCASION BEEN DIFFICULT TO START, ACTING AS IF IT WAS NOT GETTING ENOUGH FUEL OR THE BATTERY WAS LOW. EVENTUALLY THE VEHICLE ENGINE WOULD ENGAGE AFTER SEVERAL TURNS OF THE IGNITION SWITCH. THIS IS THE SECOND TIME SINCE PURCHASING THIS BRAND NEW VEHICLE THAT WE HAVE HAD ELECTRICAL ISSUES. THE FIRST TIME THE COMPUTER HAD TO BE REBOOTED IN THE VEHICLE. THIS TIME MAY REQUIRE THE SAME THING. WHEN I SPOKE WITH THE DEALERS SERVICE REPRESENTATIVE, HE STATED THAT IT COULD BE POSSIBLE FOR THE COMPUTER TO TURN OFF THE VEHICLE WHEN EXPERIENCING THIS TYPE OF COMPUTER MALFUNCTION. HE SAID THAT IT MIGHT REQUIRE THE DRIVER TO COAST TO A STOP. SEEMS AS IF THIS SCENARIO, WOULD POSE A SERIOUS DANGER OR THREAT TO BOTH THE OCCUPANTS OF THE VEHICLE AND SURROUNDING VEHICLES THAT COULD RESULT IN DEATH OR INJURY. *TR
Exterior lighting, Nov 1, 2012
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WITH THE HEADLIGHTS ACTIVATED AND NOTICED THE HEADLIGHTS ILLUMINATED INADEQUATELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE HEADLIGHTS FUNCTIONED AS DESIGNED BY THE MANUFACTURER. THE CONTACT TESTED OTHER MODEL YEAR VEHICLES AND THE SAME MODEL YEAR AND THE HEADLIGHT ILLUMINATION WAS BRIGHTER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. UPDATED 12/20/12 *BF THE CONSUMER STATED THERE WAS NO HEAD LIGHT FAILURE. IT WAS THE LACK OF BRIGHTNESS OF THE LOW AND HIGH BEAMS.
Air bags, Sep 2, 2012, crash
TRAVELING APPROX 45MPH. ANOTHER DRIVER FAILED TO YIELD AND HIT MY VEHICLE ON THE PASSENGER SIDE FRONT HEAD LIGHT. THE OTHER DRIVER WAS TRYING TO CROSS THE HIGHWAY GOING APPROX 15-25MPH. THE IMPACT WAS ALMOST A COMPLETE HEAD-ON COLLISION. THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. MY PASSENGER AND I WERE BOTH TRANSPORTED BY AMBULANCE AND LATER RELEASED BY THE HOSPITAL. *TR
Structure, Aug 23, 2012
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE OPENED THE REAR WINDOWS AND THE VEHICLE BEGAN TO VIBRATE WITH A DEAFENING NOISE. THE CONTACT FELT LIKE HE WAS LOSING CONTROL OF THE VEHICLE. THE DEALER WAS NOTIFIED BUT STATED THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 3,800. UPDATED 10/11/12*LJ
Air bags, Aug 1, 2012, crash
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED IN TO THE PASSENGER SIDE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS THE ONLY PERSON INJURED. THE VEHICLE WAS TAKEN TO DEALER FOR A DIAGNOSIS. THE DEALER WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ALSO STATED THAT NO FAILURE OCCURRED. THE FAILURE MILEAGE WAS 40 AND THE CURRENT MILEAGE WAS 90.
Power train, Aug 1, 2012
I WAS DRIVING ON HWY 59 IN HOUSTON FOR ABOUT AN HOUR, I NOTICED A HUMMING SOUND COMING FROM BELOW THE VEHICLE. I WAS EXITING 59 ONTO SAM HOUSTON TOLL ROAD, WHEN THE HUMMING STARTED AND THEN I HEARD A LOUD CRASH. I IMMEDIATELY LOOKED IN THE REAR VIEW MIRROR, TO SEE IF I HAD HIT SOMETHING AND I SAW THE DRIVE SHAFT FLYING THROUGH THE AIR. AT THE TIME OF THE INCIDENT I WAS TRAVELING NORTH ON SAM HOUSTON TOLL ROAD, JUST NORTH OF 59 AT 70 MILES AN HOUR, I WAS ABLE TO STEER THE VEHICLE OUT OF THE WAY OF TRAFFIC, BUT AS SOON AS I WAS CLEAR OF TRAFFIC THE REAR END LOCKED UP COMPLETELY. IF THE BACK END HAD LOCKED UP A MINUTE BEFORE, I PROBABLY WOULD HAVE CAUSED A VERY SERIOUS ACCIDENT. THE EXIT FOR THE TOLL ROAD IS APPROX. 100+ FEET ABOVE THE LANE BELOW, AND WITH THE TRUCK SKIDDING OUT OF CONTROL I VERY EASILY COULD HAVE GONE OVER THE EDGE. ALSO, THE DRIVE SHAFT COMPLETELY SEPARATED FROM THE VEHICLE AND WENT AIRBORNE. HAD THE DRIVE SHAFT HIT A CAR BELOW, OR NEXT TO ME THE DAMAGE WOULD HAVE BEEN HORRIFIC. *TR
Suspension, Jul 12, 2012
AT 4000 MILES I NOTICED A "POPPING" NOISE FROM THE DRIVERSIDE SUSPENSION. AT 8000 MILES THE NOISE WAS MUCH WORSE EVERY TIME I DRIVE OVER ROAD CRACKS, JOINTS, BUMPS ETC... IT WAS MORE SEVERE. I TOOK IT TO THE LOCAL DEALERSHIP TO FIND OUT I HAVE A DEFECTIVE SHOCK. IT HAS BEEN 10 DAYS SINCE I TOOK MY TRUCK INTO THE SHOP. I HAVE CALLED CHRYSLER AND THE DEALERSHIP MULTIPLE TIMES AND IT APPEARS THE SHOCK IS ON BACK ORDER WITH NO DELIVERY DATE INSIGHT. AS A CONSUMER I AM CONCERNED THAT THERE IS NO FIX, NO AFTERMARKET REPLACEMENT. WHEN I WAS AT THE DEALERSHIP ON THE 2ND OF JULY THEY SAID I WAS THE FIRST ONE ON BACK ORDER. THERE IS NOW OVER 1600 ON BACK ORDER. SOMEONE NEEDS TO LOOK INTO THIS MATTER. I AM FRUSTRATED THAT I AM PAYING 700.00 MO FOR A TRUCK I CANNOT DRIVE DUE TO A LACK OF PARTS. NOT TO MENTION CHRYSLER HAS THE WORST CUSTOMER SERVICE I HAVE EVER HAD A BUSINESS DEALING WITH. NEVER AGAIN CHRYSLER! *TR
Steering, Power train, Structure, Jun 2, 2012
I HAVE A 2012 DODGE RAM 1500 BIG HORN WITH A 5.7L HEMI AND 6 SPEED TRANNY WITH IN 30MILES NOTICED VERY LARGE FLAWS IN THE PAINT ON THE HOOD UNDER THE CLEAR COAT THAT I DIDN'T SEE AT DEALER AT TIME OF PURCHASE DO TO RAIN TOOK BACK THE NEXT DAY AND TOOK THEM 3 DAYS TO REPAINT HOOD TO MATCH SOON AFTER GETTING TRUCK BACK STARTED PUTTING MILES ON IT AND NOTICED LARGE THUDS WHEN TRUCK IS SLOWING DOWN AND COMING TO A STOP! ALSO NOW AT 2800 MILES I AM GETTING A FRONT END/WHOLE BODY SHAKE WHEN TAKING OFF TILL I GET UP TO 35-40 MPH FEELS DRIVE LINE RELATED. AT ABOUT 1600 MILES FOUND TIRES WHERE ALL SET TO 49-50 PSI !!! AND TIRES ARE ONLY RATED FOR 45 PSI SHOWING MORE SIGNS TRUCK DID NOT GET ITS PDI ! COULD HAVE ENDED BAD BEING MY 2 YEAR OLD IS IN MY TRUCK A LOT! ALSO AT SAME MILES FOUND ALL LUG NUTS LOOSE ! TAKING BACK TO THE DEALER SOON AS I CAN TO HAVE PROBLEMS CHECKED OUT! *TR
Electrical system, May 10, 2012
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE HORN WAS REPAIRED. TWO WEEKS LATER, THE HORN FAILURE RECURRED. THE CONTACT STATED THAT HE WOULD HAVE TO PRESS THE HORN SEVERAL TIMES IN ORDER TO GET A RESPONSE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THE HORN DID NOT HAVE A SUFFICIENT GROUND. THE VEHICLE WAS REPAIRED A SECOND TIME BUT THE HORN CONTINUED TO FAIL INTERMITTENTLY. THE HORN WOULD ALSO SOUND INDEPENDENTLY ANY TIME THE CONTACT WAS ATTEMPTING A TURN IN EITHER DIRECTION, OR WHEN A SLIGHT ROAD BUMP WAS DRIVEN OVER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 4,200.
Structure, Apr 17, 2012
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT OPENED THE REAR PASSENGER SIDE WINDOW AND NOTICED EXCESSIVE SHAKING IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIANS STATED THE SHAKING WAS CAUSED BY THE AIR PRESSURE ENTERING THE CABIN OF THE VEHICLE WHEN THE WINDOW WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Vehicle speed control, Mar 6, 2012
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WOULD LOOS POWER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE DID NOT EXHIBIT A FAILURE BUT THE ABNORMAL DECELERATION WAS A SAFETY FEATURE OF THE VEHICLE. THE DEALER ALSO STATED THAT IF THE VEHICLE WAS BEING DRIVEN AND THE CONTACT EITHER APPLIED THE BRAKES, LIGHTLY TOUCHED OR CAME ANYWHERE NEAR THE BRAKES THEN THE VEHICLE WILL AUTOMATICALLY DECREASE IN SPEED. THIS SAFETY FEATURE WAS NOT RELAYED TO THE CONTACT PRIOR TO PURCHASING THE VEHICLE AND THERE WERE NO INSTRUCTIONS FOR THE PROPER USE OF THE SAFETY FEATURE. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 75. THE VIN WAS NOT AVAILABLE.
Air bags, Feb 20, 2012
VERY CONCERNED ABOUT THE TWO FRONT AIRBAGS WHILE WATCHING THE CRASH TEST RATINGS. THE DRIVER COMPLETELY COLLAPSED THE BAG, HITTING HIS HEAD ON THE STEERING WHEEL AND THE PASSENGER BAG WAS ABOVE AVERAGE BUT SEEMED TOO AGGRESSIVE CAUSING THE PASSENGER TO WHIP LASH BACK TOWARDS THE SEAT. A GREAT PASSENGER OCCUPANCY DURING THE TEST AND OVERALL EXCELLENT TRUCK. THANKS FOR YOUR TIME. *TR
Seats, Jan 1, 2012
THE DESIGN OF THE HEADREST IS BAD. IT FORCES YOU TO BEND YOUR NECK AS SUCH AN ANGLE THAT IT CAUSES EXTREME NECK AND UPPER BACK PAIN. I REALIZE THAT BY REMOVING THE HEAD REST I WILL NOT HAVE ANY WHIPLASH PROTECTION BUT I AM WILLING TO TAKE THAT CHANCE BECAUSE I AM IN PAIN EACH TIME I DRIVE THE VEHICLE. WHO EVER FORCED THE MANUFACTURES TO MAKE THE HEADREST THIS WAY HAS NEVER DRIVEN ONE. MORE RESEARCH NEEDS TO BE DONE BEFORE YOU FORCE THE MANUFACTURE TO USE SUCH A HEADREST. *TR
Power train, Electrical system, Dec 22, 2011
2012 DODGE RAM 1500 CREW CAB LONE STAR 5.7 HEMI W/MDS AUTO TRANS. TRANSMISSION HAS A VERY MODERATE "BUMP" OR JARRING THUD INSIDE THE VEHICLE AFTER THE TRUCK COMES TO A COMPLETE STOP FROM NORMAL DRIVING SPEEDS IN CITY/HIGHWAY. TOOK TO DEALERSHIP AND THEY COULD NOT REPEAT CONCERN AS I DESCRIBED. THIS BUMP IS NOT NORMAL AND IS NOT CONSTANT OR CONSISTENT WITH ALL STOPS. ALSO, TRUCK WAS TOWED TO DEALERSHIP FOR WARRANTY WORK AFTER 1200 MILES. TRUCKS ELECTRICAL SYSTEM WENT OUT. BATTERY WAS DEAD AND WOULD NOT START. UNKNOWN PROBLEM. THANK YOU. *TR
Steering, Engine and engine cooling, Dec 9, 2011
2012 DODGE RAM WITH 4.7 LITRE ENGINE. NOTICED A GROUND OUT VIBRATION TYPE NOISE AT LOW SPEEDS AND AT IDLE IN GEAR AT STOP LIGHT THERE WAS A REALLY NOTICEABLE VIBRATION IN STEERING WHEEL. FOUND POWER STEERING PUMP TO BE LOOSE AND UNDER FURTHER INVESTIGATION FOUND THAT THERE WERE NO THREADS IN MOUNTING BOLT HOLE AT THE 9:00 POSITION AND THE LOWER BOLT AT THE 6:00 POSITION IN THE END OF THE CYLINDER HEAD. THEREFORE THERE WAS ONLY ONE BOLT HOLDING ON THE POWER STEERING PUMP AND IT HAD LOOSENED UP AND NOW THE PUMP AND LINE WERE VIBRATING. VEHICLE IS BEING REPAIRED AT DEALERSHIP BY REPLACING THE CYLINDER HEAD. THIS VEHICLE SHOULD HAVE NEVER LEFT THE PLANT IN THIS CONDITION AND DEFINITELY SHOULD NOT OF LEFT THE DEALERSHIP. THIS SHOWS VERY POOR QUALITY CONTROL AT BOTH THE PLANT AND DEALERSHIP NEW VEHICLE PREP DEPARTMENT. I DO NOT BELIEVE THIS COULD BE AN ISOLATED INCIDENT AND FURTHER INVESTIGATION OF VEHICLES WITH THIS ENGINE BUILT AT THIS TIME SHOULD BE INVESTIGATED. THIS TRUCK WAS DELIVERED TO THE DEALERSHIP IN MID NOVEMBER NOT SURE OF EXACT BUILD DATE DUE TO TRUCK NOT BEING IN MY POSSESSION RIGHT NOW IT IS AT THE DEALER FOR REPAIR. *TR