2012 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 697 owner complaints filed for this model year. This is the 7th highest complaint count among 17 1500 model years with reports.
Of the 2012 reports, 32 involved a crash and 10 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Equipment, other, labelsMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V192000 on NHTSA.gov
Representative owner complaints
697 reports, newest first.
Engine and engine cooling, Electrical system, Vehicle speed control, Jan 17, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND ATTEMPTING A LEFT TURN, THE THROTTLE CONTROL WARNING LAMP ILLUMINATED AS THE ACCELERATOR FAILED TO ENGAGE. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE T HE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,565 AND THE CURRENT MILEAGE WAS 28,113. THE CONSUMER STATED THE ACCELERATOR FAILURE OCCURRED AT LOW SPEEDS, WHILE MAKING LEFT TURNS. THE FAILURE WOULD LAST UP TO 15 SECONDS. THE VEHICLE ALSO ACCELERATED ON ITS OWN TWICE. ON TWO SEPARATE OCCASIONS, THE TRUCK WOULD NOT START. UPDATED 03/11/14
Electrical system, Jan 10, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THE TOW HITCH HARNESS CONNECTOR CORDS WERE CORRODED. THE CONTACT STATED THAT WARNING LIGHT DISPLAYED SERVICE THE TOW HITCH. THE CONTACT FEELS THAT THIS COULD CAUSE A POTENTIAL FIRE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER, NO DIAGNOSIS WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
Power train, Dec 11, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Nov 18, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE MANUFACTURER ONLY SUPPLIED TWO PARTS PER MONTH TO THE DEALER AND SHE WOULD BE PLACED ON A WAITING LIST. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED FAILURE.
Exterior lighting, Nov 4, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT UPON INSPECTION, THE HIGH BEAM HEAD LAMPS FAILED TO ILLUMINATE NORMALLY. THE CONTACT ALSO MENTIONED THAT WHEN DRIVING AT NIGHT THE HIGH BEAMS WERE VERY DIM. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100. THE CURRENT MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.
Exterior lighting, Oct 28, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE WITH ADEQUATE BRIGHTNESS. THE FAILURE RECURRED WHENEVER THE HEADLIGHTS WERE IN ACTIVATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE BOTH HEADLIGHT BULBS WERE REPLACED BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED OF THE RECURRING PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300. ..UPDATED 12-05-13 *BF
Vehicle speed control, Oct 17, 2013
I WAS EXITING THE HWY AT ABOUT 80 KM/H WHEN OUT OF NO WHERE THE TRUCK ACCELERATED AND I FELT THE GAS PEDAL DISAPPEAR UNDER MY FOOT. I WAS NOT USING CRUISE CONTROL, THE WEATHER WAS NORMAL AND ROADS WERE DRY. THE TRUCK ACCELERATED UP TO 120KM/H ALL ON ITS ON VERY QUICKLY AND MY REACTION WAS TO BRAKE, WITH BOTH FEET ON THE BRAKE I WAS HAVING DIFFICULTY TRYING TO SLOW DOWN, LUCKILY THERE WAS NO TRAFFIC IN FRONT OF ME FOR A FEW HUNDRED YARDS. I THEN STARTED GEARING DOWN TO TRY AND SLOW DOWN WHICH WORKED BUT THE ENGINE WAS STILL GOING FULL THROTTLE, THE ENGINE LIGHT CAME ON AND THERE WAS A CHIME AND THE ETC WARNING LIGHT CAME ON TO THE RIGHT OF THE SPEEDOMETER (A RED LIGHTENING BOLT) THIS WENT ON FOR A FEW MINUTES AND THEN OUT OF NO WHERE JUST STOPPED AND THE GAS PEDAL LET UP AND THE TRUCK DROVE NORMALLY AFTER THAT. DODGE DEALER SAID THE ONLY CODE THAT CAME UP WAS FOR DRIVING WITH THE BRAKE AND GAS AT THE SAME TIME AND SAID IT WAS PROBABLY MY DRIVING THAT CAUSED IT AND OTHER THAN THAT THE TRUCK IS FINE. I USE THE SAME FOOT FOR THE BRAKE AND GAS AND ONLY DID THAT AT THE TIME TO SLOW DOWN. *TR
Power train, Sep 30, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE WAS ENGAGED AND CAUSED THE FRONT WHEELS TO SEIZED. THE CONTACT WAS ALSO UNABLE TO MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONTACT THAT THE FOUR WHEEL DRIVE WAS OPERATING NORMALLY AND THERE WAS NOTHING THEY COULD DO. THE FAILURE WAS EXPERIENCED WHENEVER THE FOUR WHEEL DRIVE WAS ENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,600.
Power train, Vehicle speed control, Service brakes, Sep 27, 2013, crash
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT HE PARKED THE VEHICLE AND APPLIED THE PARKING BRAKE HOWEVER, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO A LARGE BODY OF WATER. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 14,500.
Power train, Other or unspecified, Fuel/propulsion system, Sep 23, 2013
SOMETIMES WHEN VEHICLE COMES TO A COMPLETE STOP IT FEELS AS THOUGH IT IS BEING REAR ENDED EVEN THOUGH NO ONE IS BEHIND IT.
Service brakes, Sep 13, 2013
THE FACTORY INSTALLED TRAILER BRAKE CONTROLLER OUTPUTS THE SAME VOLTAGE AT ALL SETTINGS FROM 0-10. THIS RESULTS IN THE BRAKES OF MY LIGHTWEIGHT TRAILER LOCKING UP WHENEVER THE BRAKES ARE APPLIED AND HEAVIER TRAILERS WILL NOT LOCKUP IN HARD BRAKING TESTS. *TR
Exterior lighting, Sep 2, 2013
THE RIGHT HEADLIGHT ON MY 2012 DODGE RAM 1500 FAILED WHILE DRIVING. THE VEHICLE USES SEPARATE LOW AND HIGH BEAM BULBS. TEST SHOWED THAT BOTH LOW AND HIGH BEAM WERE AFFECTED ON THE FAILED SIDE. I HAD RECENTLY PURCHASED THE TRUCK USED. WHEN I CALLED THE PREVIOUS OWNER HE INFORMED ME THAT HE HAD EXPERIENCED THE SAME PROBLEM AT DIFFERENT TIMES WITH EACH HEADLIGHT. HE HAD SIMPLY UNPLUGGED AND REPLUGGED THE HEADLIGHT CONNECTORS TO "FIX" THE PROBLEM. I REMOVED THE FAILED RIGHT HEADLIGHT ASSEMBLY. TEST SHOWED THAT MANIPULATING THE WIRES (PUSH, PULL, STRESS TO ONE SIDE OR THE OTHER) COMING INTO THE MALE SIDE OF THE CONNECTOR COULD CAUSE THE HEADLIGHT WORK OR FAIL. I PERFORMED A SIMILAR TEST ON THE (WORKING) LEFT SIDE HEADLIGHT WITH THE SAME RESULTS - I COULD FORCE FAILURE AT WILL, EVEN THOUGH THE CONNECTOR WAS FULLY ASSEMBLED AND LOCKED. UPON INSPECTION OF THE CONNECTORS, BOTH APPEARED CLEAN INSIDE. I SPRAYED EACH WITH CONTACT CLEANER ANYWAY, AND REASSEMBLED ONLY TO FIND THE SAME PROBLEM. MANIPULATING THE PINS ON THE FEMALE SIDE OF THE CONNECTOR IN EFFORT TO INCREASE CONTACT PRESSURE RESULTED IN NO IMPROVEMENT WHEN THE CONNECTOR WAS REPLUGGED. AS A FORMER FAILURE ANALYSIS ENGINEER I CAN TELL YOU THAT THERE IS A DESIGN / APPLICATION PROBLEM WITH THE HEADLIGHT CONNECTORS USED ON THIS TRUCK. SHORT OF CONTACT PLATING ANALYSIS, IT APPEARS THERE IS INSUFFICIENT CONTACT AREA AND / OR CONTACT PRESSURE ON THE SMALL PINS USED. AS A WORK-AROUND, I USED LONG NOSE PLIERS TO REACH INSIDE THE MALE CONNECTOR BODY, AND TWISTED THE SMALL, FLAT, MALE PINS APPROXIMATELY 45 DEGREES TO INCREASE CONTACT PRESSURE. AFTER REASSEMBLING BOTH CONNECTORS IN THIS MANNER, I CAN NO LONGER FORCE FAILURE ON EITHER SIDE. THE STOCK HEADLIGHT CONNECTORS USED ON THIS TRUCK PRESENT A SERIOUS DESIGN FLAW AND SAFETY ISSUE SINCE AS DESIGNED, HEADLIGHT FAILURE MAY OCCUR AT ANY TIME. *JS
Power train, Aug 30, 2013
THE TRANSMISSION UPON START UP WAS LOCKED IN 4TH GEAR. THIS IS THE THIRD EVENT OF THIS TYPE. THE FIRST TIME THIS OCCURRED THE TRANSMISSION RESET AFTER I PUT THE TRUCK IN PARK AND RESTARTED IT. A TRIP TO THE DEALERSHIP UNCOVERED NOTHING. THE SECOND TIME WAS ANOTHER COLD START EVENT WITH THE TRANSMISSION LOCKEDN 4TH GEAR. IT TOOK SEVERAL RESTARTS TO RESET BUT THE CHECK ENGINE LIGHT WAS ACTIVATED. ANOTHER TRIP TO THE DEALERSHIP AND THE CAUSE WAS STATED TO BE THE SOLENOID PACK IN THE TRANSMISSION. THIS WAS REPAIRED AND ALL SEEMED FINE. YESTERDAY ANOTHER COLD START AND THE TRANSMISSION LOCKED IN 4TH. I DROVE THE VEHICLE TO THE DEALERSHIP IN 4TH GEAR. ON THE WAY I MONITORED THE TRANS TEMP. IT STAYED AT 86 DEGREES. THE OUTSIDE TEMP WAS 91 DEGREES. UPON ARRIVAL AT THE DEALERSHIP A MECHANIC WENT WITH ME ON A TEST DRIVE. WE RETURNED TO THE SHOP AND HE BEGAN A DIAGNOSTIC. THE CHECK ENGINE LIGHT WAS NOT ON. I WAS TOLD THAT THEY BELIEVED THERE WAS A WIRING HARNESS ISSUE AND THEY WOULD ORDER ONE AND REPLACE IT. THE MECHANIC TOLD ME THAT HE DID SOMETHING AND THE TRANS TEMP JUMPED FROM 86 DEGREES TO 160+. THERE WERE SEVERAL FAULT CODES FOUND DURING THE DIAGNOSTIC. THE TRUCK IS CURRENTLY AT THE DEALERSHIP BEING REPAIRED. THE TUCK HAS LESS THAN 7,000 MILES ON IT. IT HAS THE 4.7 ENGINE. THE FIRST EVENT WAS IN JUNE 2013, THEN TWICE IN AUGUST 2013.
Power train, Jul 30, 2013
TL* THE CONTACT OWN A 2012 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038 (POWER TRAIN) AND TOOK THE VEHICLE TO THE DEALER. THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PARTS NEEDED WERE NOT READILY AVAILABLE. THE CONTACT HAD BEEN WAITING SIX MONTHS FOR THE RECALLED COMPONENT TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED BUT STATED TO THE CONTACT THAT THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Power train, Vehicle speed control, Wheels, Jul 18, 2013
I WAS ON VACATION IN SMOKES GOING UP A HILL. I WAS BEHIND A SLOW MOVING CAR ABOUT 25 TO 35 MPH. WHEN ALL THE SUDDEN MY TRUCK STARTS SLUGGING. IT WAS LIKE IT DIDN'T KNOW WHAT GEAR TO GET IN. IT WOULD GO HIGH AND START JERKING THEN LOW. THEIR WAS A CAR BEHIND ME SO FINALLY I JUST STOPPED IN THE ROAD TO LET THE ONE IN FRONT GO ON. IT FELT LIKE THE TRANSMISSION WAS GOING FALL OUT OF THE TRUCK. NOW IT DOES IT JUST GOING DOWN THE ROAD . I CAN PUSH THE PEDDLE 1/4 WAY DOWN AND IT DOES NOT RESPOND . IT SHIFTS IN TO A HIGHER GEAR TO SOON THIS TRANSMISSION IN THESE TRUCK NEED TO BE RECALLED BEFORE SOMEONE GET HURT OR KILLED. YOU NEVER KNOW WHAT THEY GOING TO DO. GUESS ITS THE CAUSE OF THE VIBRATION AT 60 TO HIGHER ALSO. I TOOK IT TO DEALER TODAY AND THEY SAID ITS ALL NORMAL . HOW CAN IT BE NORMAL WHEN IT WAS NOT DOING IT WHEN I FIRST GOT IT. GUESS THAT IS THEIR ANSWER TO EVERY PROBLEM MAKES THEIR DAY EASER. WE THE PEOPLE OF RAM OWNERS NEED HELP .CAN ANYBODY HELP US WE PAY TO MUCH FOR THOSE TRUCKS FOR THEM TO RIDE LIKE THAT. AND FOR OUR PEACE OF MIND KNOWING THAT WE ARE CONTROLLING THE TRUCK NOT THE TRANSMISSION . DON'T WAIT TO HAVE IT RECALLED BECAUSE IT MIGHT BE YOU THAT GETS HIT BY A DEFAULTED TRUCK OR EVEN WORSE YOUR KID THAT IS WALKING INTO A STORE. ASKING FOR HELP BEFORE SOMETHING BAD HAPPENS. THANK FOR YOUR HELP!! *TR
Air bags, Structure, Engine, Jul 10, 2013, crash
I WAS DRIVING MY SONS 2012 RAM 1500 4X4 CREW CAB WITH LESS THAN 20K ON THE ODOMETER BACK FROM TEXAS TO NORTH CAROLINA. I FELL ASLEEP AT THE WHEEL AND WE RAN INTO A PORTABLE TOW BEHIND HIGHWAY CONSTRUCTION SIGN, BOUNCED OFF A GUARD RAIL AND THEN ROLLED SEVERAL TIMES DOWN THE FREEWAY EMBANKMENT ON I-20 IN TUSCALOOSA ALABAMA. NOT ONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED. LUCKILY MY SON AND HIS TWO DAUGHTERS ESCAPED PRACTICALLY INJURY FREE, WITH ONLY MINOR ABRASIONS, HOWEVER I TOOK A BEATING TO THE HEAD AND AM STILL OUT OF WORK 1 MONTH LATER DUE TO HEAD/CONCUSSION INJURY. NONE OF THE SIDE CURTAIN AIRBAGS, SIDE IMPACT OR FRONTAL IMPACT AIRBAGS DEPLOYED. I DO HAVE PICTURES OF THE TRUCK, WHICH WAS TOTALED, TO VALIDATE THIS. I ALSO HAVE A COPY OF THE POLICE REPORT STATING NONE OF THE AIRBAGS DEPLOYED. WHAT SHOULD I DO? AND WHO ELSE SHOULD I CONTACT? *TR
Other or unspecified, Jul 1, 2013
I HAD THE OIL CHANGED, ABOUT 9 DAYS EARLIER AND I WAS IN A DRIVE THRU WHEN ALL OF THE SUDDEN THE ENGINE STARTED KNOCKING HORRIBLY LOUD SOUNDED LIKE A DIESEL. IT HAPPENED ON A SATURDAY NIGHT SO I GOT OT HOME , I CALLED RHE DEALERSHIP AND THEY TOLD ME TO DRIVE IT IN , I TOLD THE SERVICE GUY THE ENGINE WAS GOING TO BLOW UP HE SAID OK BUT GET IT AS FAR AS U CAN. MY FRIEND FOLLOWED ME. THEY TOLD ME THEIR COMPUTER READ MISS DIRE IN CYLINDER1 AND WRONG ENGINE TYPE OIL FOR THE ENGINE. THEY PUT THE WRONG OIL IN MY NEW TRUCK AND LIED TO ME ABOUT THE PROCESS. NOW THE ENGINE HAS NEVER BEEN EVEN CLOSE TO AS GOPD AS IT WAS.. 2 NOW THE TRASMISSION IS GETTING BAD IT DOESNT SHIFT RIGHT AT ALL P.S. THAT WAS THE SECOND TIME THEY SCREWED UP THE ENGINE. I THOUGHT I WAS BUYING A RELIABLE VEHICLE!!! NOW WHAT DO I DO MY TRUCK HAS BARELY 11000 MILES ON IT!!!!!!!HELP
Power train, Jun 26, 2013
2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED IT HAS BEEN OVER SEVEN MONTHS, WITH NO ACTION BEING TAKEN ON CHRYSLERS PART.
Suspension, Power train, Jun 25, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE REAR PASSENGER SIDE TIRE BUCKLED AND FOLDED UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE AXLE, COIL SPRINGS, BRAKE CALIPER, RIM, BRAKE LINE, SPLASH SHIELD, AND THE HUB WOULD ALL NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WOULD SIT LOWER TO THE GROUND ON THE PASSENGER'S SIDE AND APPEARED TO DRIVE AT AN ANGLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,000.
Suspension, Jun 18, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE PASSENGER'S SIDE OF THE VEHICLE WAS TWO INCHES LOWER THAN THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS; HOWEVER THE CAUSE OF FAILURE WAS NOT DETERMINED. THE FAILURE WAS REPORTED TO THE MANUFACTURER, WHO STATED THE VEHICLE WAS WITHIN SPECIFICATIONS. THE FAILURE MILEAGE WAS 4,000. THE CURRENT MILEAGE WAS 6,000. UPDATED 09-18-13 *BF THE RIGHT REAR SHOCK WAS REPLACED.
Power train, May 6, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE ATTEMPTED TO ACCELERATE BUT THE SPEED DID NOT INCREASE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE FUNCTIONED PROPERLY FOR A MONTH BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,300.
Exterior lighting, Mar 22, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED BOTH HEADLIGHTS ON THE VEHICLE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE HEADLIGHTS AND STATED THE WIRING FOR THE HEADLIGHTS WAS LOOSE. THE FAILURE RECURRED ON THE RIGHT HEADLIGHT AND THE VEHICLE WILL BE TAKEN TO THE DEALER FOR ANOTHER INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 26, 516.
Exterior lighting, Mar 11, 2013
I'VE HAD THE TRUCK FOR A WHILE BUT LAST FRIDAY WAS THE FIRST TIME I DROVE IT AT NIGHT. I HAD NO IDEA THE HEADLIGHTS WERE SO BAD ON THIS THING. IT WAS AN ADVENTURE GETTING HOME. NO LIGHT TO THE SIDES TO SEE TO TURN AND BOTH DIM AND HIGH BEAMS WERE EXTREMELY ANEMIC. I'VE BEEN DRIVING FOR MORE THAN 50 YEARS AND NEVER DRIVEN ONE WITH LIGHTS AS BAD AS THESE, EVEN WHEN SOME OTHERS HAVE HAD ONLY ONE WORKING HEADLIGHT FOR A LITTLE WHILE. *TR
Structure, Engine, Feb 15, 2013, fire
THE TRUCK WAS PARKED THE NIGHT BEFORE AT APPROXIMATELY 7:15PM AND AT APPROXIMATELY 2:30AM MY WIFE WOKE TO SOMETHING POPPING OUTSIDE AND HER 2012 RAM WAS OUTSIDE ON FIRE. IT CAUGHT MY 2005 DODGE RAM 3500 ON FIRE ALSO, AND EVENTUALLY BURNT OUR HOME DOWN. *TR
Exterior lighting, Feb 1, 2013
POOR LIGHTING UNDER ANY CONDITIONS. LIGHTING IS NOT FOCUSED AND HAS LITTLE OR NO EFFECT ON ILLUMINATING THE DRIVE PATH. A STANDARD FLASH LIGHT PRODUCES MORE LIGHTING. THIS IS VERY UNSAFE FOR NIGHT DRIVING. ALL DODGE RAM OWNERS OF THIS YEAR HAVE THE SAME COMPLAINT. *TR