2012 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 697 owner complaints filed for this model year. This is the 7th highest complaint count among 17 1500 model years with reports.
Of the 2012 reports, 32 involved a crash and 10 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Equipment, other, labelsMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V192000 on NHTSA.gov
Representative owner complaints
697 reports, newest first.
Power train, Sep 15, 2014
VEHICLE WAS IN AUTOMATIC DRIVE, NOT MANUAL. ALL OF A SUDDEN THE TRANSMISSION DROPPED INTO 4TH GEAR. I STOPPED, PUT THE TRUCK IN PARK, AND TURNED THE VEHICLE OFF. WAITED TWO MINUTES AND TURNED THE VEHICLE BACK ON. PUT THE TRANSMISSION INTO DRIVE AND IT STAYED IN 4TH GEAR AND WOULD NOT COME OUT. ENGINE LIGHT DID NOT COME ON UNTIL AFTER VEHICLE WAS TURNED OFF AND THEN BACK ON. I DISCONNECTED THE BATTERY TO TRY A RESET AND THAT DID NOT WORK EITHER. COMPUTER READING STATED SHIFT SOLENOID MALFUNCTION. THIS OCCURRED WHILE DRIVING ON THE HIGHWAY WITH THREE KIDS IN THE TRUCK. *TR
Air bags, Aug 29, 2014, crash
TL* THE CONTACT OWNED A 2012 DODGE RAM 1500. WHILE DRIVING 60 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Steering, Power train, Vehicle speed control, Aug 28, 2014
WHILE DRIVING AT 60 MPH THE TRUCK FAILED TO DOWNSHIFT FOR AN INCLINE ON THE HIGHWAY LOOSING MOMENTUM. I DEPRESSED THE ACCELERATOR PEDAL TO THE FLOOR AND NOTHING HAPPENED. AT THIS POINT I SIGNALED TO MOVE ONTO THE SHOULDER WHILE THE TRUCK CONTINUED TO LOSE MOMENTUM. WHEN I TURNED THE STEERING WHEEL, IT WAS DIFFICULT TO MOVE AS IF I HAD LOST MY POWER STEERING TOO. THE BRAKES WORKED AND I STOPPED ON THE SHOULDER. I PLACED THE TRUCK IN PARK AND BACK TO DRIVE: NOTHING HAPPENED. I PLACED THE TRUCK IN PARK, TURNED IT OFF, WAITED A COUPLE MINUTES AND RESTARTED. THE TRANSMISSION AND STEERING NOW WORKED. AT NO TIME DID ANY WARNING LIGHT APPEAR ON THE DASH. I COULD HAVE CAUSED A SIGNIFICANT PILE UP ON THE FREEWAY DURING RUSH HOUR. SINCE NO WARNING LIGHTS APPEARED ON THE DASH--HOW DO I KNOW WHAT HAPPENED--OR MORE LIKELY, HOW WILL THE DEALERSHIP FIND THE ROOT CAUSE FOR THIS FAILURE. THIS BEHAVIOR IS DANGEROUS AND UNACCEPTABLE FOR A 2 YEAR OLD TRUCK WITH LESS THAN 15K MILES. I USE MY TRUCK TO SOMETIMES PULL A HORSE TRAILER. IF THIS INCIDENT HAPPENS AGAIN WHILE I AM TOWING THE OUTCOME WILL BE DISASTROUS. I AM NOW SCARED TO DRIVE MY TRUCK. *TR
Tires, Wheels, Aug 27, 2014
AFTER HAVING A BREAKDOWN, DUE TO ROAD DEBRIS DAMAGING A WHEEL / TIRE, I WAS LEFT STRANDED ON THE SIDE OF THE ROAD, AS I WAS UNABLE TO REMOVE MY SPARE TIRE AND CHANGE THE WHEEL AS MY EMERGENCY ROADSIDE JACK AND TOOLS TO LOWER THE SPARE TIRE WERE MISSING. I CONTACTED CUSTOMER SERVICE AND ADVISED THEM OF WHAT WAS GOING ON. THEY DECLINED TO HELP ME, AND FURTHER STATED THAT MOST VEHICLE DO NOT COME WITH SUCH ITEMS AS I HAVE ROADSIDE ASSISTANCE. I LET THE REPRESENTATIVE KNOW HE WAS INCORRECT IN MAKING SUCH A STATEMENT AS IT IS A REQUIREMENT AS FAR AS I WAS CONCERNED, MY MANUAL STATES I HAVE ONE, AS WELL AS THERE IS A PLACE FOR ONE TO GO, HOWEVER THE PACK IT'S SELF IS NOT THERE. HE THEN TOLD ME I SHOULD HAVE REPORTED THE PROBLEM SOONER. AFTER ASKING HIM HOW I WOULD HAVE KNOWN ABOUT IT UNTIL I HAD AN EMERGENCY, HE TOLD ME I SHOULD HAVE INSPECTED THE EQUIPMENT BEFORE PURCHASING THE VEHICLE. HE STATES SOMEONE MAY HAVE TAKEN IT, IF I LOANED OUT THE VEHICLE. AS THE CALL PROGRESSED AND HE WAS ABSOLUTELY SET ON NOT HELPING ME, I ASKED HIM WHEN HE LAST CHECKED ON HIS EMERGENCY EQUIPMENT, HE IN RETURN STATED WE WERE TALKING ABOUT MY VEHICLE AND WHAT I SHOULD HAVE DONE, NOT HIS OR WHAT OTHER PEOPLE DO. *TR
Electrical system, Aug 13, 2014, fire
ON JULY 8, 2014 MY 2012 RAM 1500 CAUGHT FIRE WHILE PARKED IN MY DRIVEWAY AT HOME. THE VEHICLE WAS LAST OPERATED ON THE EVENING OF JULY 7, 2014. AT APPROXIMATELY NOON ON JULY 8, 2014 WHILE WORKING ON MY COMPUTER INSIDE MY HOUSE I DETECTED THE ODOR OF BURNING PLASTIC. I ASSUME IT WAS INITIALLY ORIGINATING FROM INSIDE MY HOUSE. AFTER INVESTIGATING I WALKED OUTSIDE AND FOUND THAT THE INTERIOR OF MY TRUCK WAS ON FIRE. I PUT OUT THE FIRE AND IMMEDIATELY CALLED THE LOCAL FIRE DEPARTMENT WHO RESPONDED TO ENSURE THAT THE FIRE WAS COMPLETELY OUT. I IMMEDIATELY CONTACTED MY INSURANCE COMPANY IN ADDITION TO THE LOCAL DEALER, JEFF D'AMBORSIO AUTO GROUP, I SPOKE WITH THE SERVICE MANAGER WHO IN TURN CONTACTED HIS REGIONAL MANAGER FOR GUIDANCE. I RECEIVED A LETTER DATE JULY 10, 2014 FROM THE CHRYSLER CUSTOMER CLAIMS RESOLUTION GROUP ADVISING THEY WERE IN THE PROCESS OF REVIEWING MY FILE. I WAS CONTACTED BY THE RESOLUTION GROUP AND ADVISED THE FILE WAS BEING TURNED OVER TO A GROUP, ISG, FOR FURTHER INVESTIGATION IN RESOLUTION. CHRYSLER ARRANGED TO HAVE THE VEHICLE TOWED ON JULY 12, 2014 TO THE JEFF D' AMBROSIO DEALERSHIP WHERE A REPRESENTATIVE FROM CHRYSLER WAS TO INSPECT THE VEHICLE. THAT INSPECTION TOOK PLACE ON TUESDAY, JULY 15TH. THE ORIGIN OF THE FIRE ACCORDING TO THE INSURANCE COMPANY FIRE INVESTIGATOR ORIGINATED IN THE PASSENGER SIDE DOOR PANEL AND RESULTED IN TOTAL DAMAGES OF $23,000 WHICH THE INSURANCE COMPANY DEEMED A TOTAL LOSS. MY INSURANCE COMPANY SETTLED A CLAIM BY PAYING OFF THE LOAN BALANCE OF $19,500 AND SUBMITTED A CHECK TO ME FOR THE EXCESS TO COVER THE VALUE OF THE VEHICLE. UNFORTUNATELY I AM NOT PROVIDED RESULTS OF THE INVESTIGATION PERFORMED AT THE DEALERSHIP BY THE REPRESENTATIVE FROM CHRYSLER. THE CASE NUMBER ASSIGNED BY CHRYSLER [XXX]. AS OF TODAY, AUGUST 13 I HAVE NO RESOLUTION DIRECTLY FROM CHRYSLER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Aug 12, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WAS CONCERNED ABOUT THE SAFETY RELATED ISSUE OF THE POTENTIAL FAILURE TO THE DRIVER SIDE TIE ROD ASSEMBLY, WHICH COULD POTENTIALLY LEAD TO A CRASH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Steering, Jul 29, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Exterior lighting, Jul 28, 2014
FACTORY HEADLAMPS ARE EXTREMELY DIM AND, IN MY PERSONAL OPINION, POSE A SAFETY CONCERN. PLEASE LOOK INTO THIS AS A QUICK INTERNET SEARCH REVEALED THAT THERE ARE COUNTLESS OTHERS CONCERNED ABOUT THIS FLAW AS WELL. THANK YOU. *JS
Service brakes, Jul 25, 2014
BRAKE SYSTEM FAILED TO STOP VEHICLE WHEN APPROACHING RED LIGHT. WAS ABLE TO APPLY EMERGENCY BRAKE WHICH IMMEDIATELY STOPPED THE VEHICLE BEFORE AN ACCIDENT OCCURRED. IMMEDIATELY LOOK VEHICLE TO DODGE DEALER WHO OVERLOOKED BRAKE SYSTEM FOR LEAKS AND AIR IN BRAKE LINES. DEALER SAID NOTHING WAS FOUND BUT THAT THEY HAVE SEEN SITUATIONS WHERE THE BRAKES CAN BECOME 'SOFT' WHILE SLOWLY APPLYING THE BRAKES AND THEY EVEN HAD A FANCY NAME CALLED 'BRAKE CONTINUOUS TRAVEL' OR SOMETHING SIMILAR. I EXPLAINED THAT SOFT BRAKES AND FAILED BRAKES ARE TWO DIFFERENT THINGS AS FAILED BRAKES DO NOT STOP THE VEHICLE. THEY SAID IF IT OCCURS AGAIN BRING IT BACK TO DEALER, THIS MAY NOT BE POSSIBLE IF IT HAPPENS AT THE WRONG TIME.
Steering, Vehicle speed control, Service brakes, Jul 8, 2014
WHILE DRIVING DOWN THE ROAD THE ENGINE SUDDENLY DIES. ALL POWER STEERING, BRAKES, ETC ARE GONE. I HAVE TO COAST TO A STOP AND RESTART THE VEHICLE. THIS HAS HAPPENED AT LEAST 6 TIMES SINCE PURCHASING THE VEHICLE IN AUGUST OF 2012. ONE DAY IT HAPPENED SEVERAL TIMES IN SUCCESSION. THE MOST RECENT INCIDENT TOOK PLACE ON JUNE 5, 2014. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY WILL NOT DO ANYTHING AS THEY CAN NOT RECREATE THE ISSUE WHILE IT IS IN THE SHOP. I AM VERY CONCERNED AS THIS IS THE SAME ISSUE THAT IS HAPPENING WITH THE CURRENT HUGE GM RECALL INVOLVING FAULTY IGNITION SWITCHES . I PULL A TRAVEL TRAILER WITH THIS VEHICLE AND THIS IS A VERY DANGEROUS ISSUE TO HAVE HAPPENING. UP UNTIL NOW IT HAS NOT HAPPENED WHILE TOWING THE TRAILER BUT I AM EXTREMELY CONCERNED FOR MY SAFETY. *JS
Electrical system, Structure, Jun 9, 2014
EVERYTHING WAS ALRIGHT, WE PARKED THE TRUCK CAME OUT AND IT WOULDN'T OPEN THE DOOR, SO WE MANUALLY OPENED THE DOOR. IT WAS JUST DEAD. WE HAD IT TOWED TO A DODGE DEALER IN PRICE, UTAH. WE HAVE ONLY HAD THIS VEHICLE FOR ABOUT A YEAR AND A HALF. THE COMPUTER OFF THE KEY IGNITION WAS GONE. IT COSTS US $924.00. *TR
Equipment, May 16, 2014
WHEN YOU COPY MP3'S TO THE HARD DRIVE AND THEN PLAY THEM THE RADIO WILL LOCK UP AND NOT FUNCTION TILL YOU SHUT THE CAR OFF FOR 90SECONDS I HAVE HAD THE RADIO REPLACED AND IT STILL DOES THE SAME THING I HAVE A 2013 DURANGO THAT DOES THE EXACT SAME THING. THIS IS A SOFTWARE BUG IN THE RADIO. *TR
Electrical system, Exterior lighting, May 15, 2014
I HAD BOTH THE HIGH AND LOW BEAM ON THE PASSENGER SIDE OUT ON MAY 9TH. I TOOK IT TO THE DEALER AND TOLD THEM THAT IT SEEMED STRANGE BOTH BULBS WOULD GO OUT AT THE SAME TIME. THE DEALER PULLED THE FRONT END APART AND CHANGED BOTH BULBS ON THE PASSENGER SIDE AND TOLD ME THEY WERE BURNED OUT AND ARE NOW FIXED. MAY 10TH AT 6:30AM I GOT UP AND STARTED MY TRUCK AND ONCE AGAIN THE PASSENGER SIDE HIGH AND LOW BEAM LIGHT WAS OUT. THE DEALER TOLD ME THE TECHNICIAN ACTUALLY MADE SURE IT WAS ONLY THE BULB NO WIRING OR CONNECTION PROBLEM AND DOES NOT KNOW WHY IT IS OUT AGAIN. IT IS VERY DANGEROUS AND ALSO A VIOLATION TO BE DRIVING WITH A HEADLIGHT OUT IN THE STATE OF MARYLAND. SEVERAL OTHER PEOPLE HAVE REPORTED THIS PROBLEM WITH THE FAULTY ELECTRICAL CONNECTION TO THE HEADLIGHTS AND SOMETHING SHOULD BE DONE BEFORE THEIR IS AN ACCIDENT OR WORSE. IT IS NOW IN THE SAME DEALER AGAIN TO SEE WHAT EXCUSE OTHER THAN A BULB ISSUE THEY CAN COME UP WITH TO CHARGE ME AGAIN. I WOULD HIGHLY RECOMMEND DODGE LOOK INTO THIS AND FIX IT IMMEDIATELY. *TR
Air bags, May 12, 2014
I PURCHASED A 2012 DODGE RAM 1500 TRUCK WITH SLIGHTLY LESS THAN 36000 MILES. THE AIRBAG LIGHT WAS GOING ON AND OFF INTERMITTENTLY THUS INDICATING THE AIRBAGS WOULD NOT BE DEPLOYED UPON IMPACT. I TOOK THE TRUCK IN TO AN AUTHORIZED DODGE DEALERSHIP 7 TIMES IN AN ATTEMPT TO CORRECT THE PROBLEM. IT SEEMS AT THIS POINT IT IS FINALLY FIXED (IT SOMETIMES TAKES 2-3 WEEKS BEFORE THE PROBLEM RECURS). THE FIRST TIME I TOOK IT INTO THE DEALERSHIP, THEY INDICATED THAT THE AIRBAG ON THE DRIVER'S SIDE HAD BEEN HARDWIRED. ACCORDING TO THE DEALERSHIP, THIS WAS THE FIX FOR THE PROBLEM AT THE TIME BY CHRYSLER, AND THIS WAS VERIFIED BY CHRYSLER CORP. THERE ARE MANY SUCH COMPLAINTS ON THE INTERNET. UNFORTUNATELY, I DO NOT FEEL THAT MOST INDIVIDUALS KNOW WHERE TO REPORT FAULTY PROBLEMS IN ORDER TO FORCE A CHANGE. I SPENT APPROXIMATELY $2000. I AM SURE IF THE DEALERSHIP HAD NOT STEPPED INTO HELP THAT THE BILL WOULD HAVE BEEN CLOSER TO $4500. CORRESPONDING WITH CHRYSLER PROVED TO BE FRUSTRATING. I WAS TOLD BY CHRYSLER THAT AFTER I FELT THE PROBLEM WAS FIXED I SHOULD FAX THE BILLS TO THEM. THE DEALERSHIP EVEN TRIED TO GET THEM TO PAY FOR THE PARTS. I JUST RECEIVED AN PHONE MESSAGE FROM THEM INDICATING THE PROBLEM IS FIXED, AND CASE WILL BE CLOSED. THERE WAS NO REFERENCE FOR REIMBURSEMENT. OF COURSE, I WILL WRITE THEM BACK. I THINK WHAT BOTHERED ME MOST WAS THAT WHEN I INFORMED THEM THAT THERE WERE COMPLAINTS ON-LINE AND AN ARTICLE FROM UPI INDICATING NHTSA HAD SIMILAR COMPLAINTS, I WAS TOLD THAT WE DON'T LISTEN TO THEM. I AM CONCERNED THAT INDIVIDUALS MAY NOT REALIZE THAT IF THE LIGHT IS ON THE AIRBAGS WILL NOT DEPLOY. NOTE: THE LIGHT WENT ON AT VARIOUS SPEEDS FROM 10-70 MPH. *TR
Steering, Suspension, Air bags, Structure, Apr 9, 2014, crash
MY WIFE WAS IN A WRECK YESTERDAY SHE HIT A TRUCK IN THE REAR END AND AIRBAGS DID NOT DEPLOY CAUSING HER FACIAL INJURIES ALSO A LATER SURGERY. *TR
Electrical system, Apr 4, 2014
DRIVING OUT OF HOME TO WORK, LIGHT DASH PANEL TURNED OFF AND ON, THE WINDSHIELD WIPERS CAME ON WITHOUT BEING ON, SWITCH IN THE OFF POSITION, THE RADIO TURNED OFF AND ON, AND NOW DOES NOT WORK AT ALL. HAVE LEFT VEHICLE WITH AUTO NATION DODGE IN SPRING, TX AND THEY HAVE HAD IT IN THE SERVICE CENTER FOR 2 DAYS NOW AND ARE UNABLE TO FIND OUT WHAT IS CAUSING THIS DANGEROUS ISSUE. *TR
Exterior lighting, Mar 31, 2014
2012 LARAMIE LONGHORN RAM 1500 4X4. NORMAL HEADLIGHTS DO NOT ILLUMINATE SUFFICIENTLY. OWNER HAS NEARLY HIT A DEER THREE TIMES, AT APPROPRIATE HIGHWAY TRAVELING SPEEDS. IN ORDER TO DRIVE AT NIGHT, IN THE COUNTRY WHERE THE OWNER LIVES, THE OWNER HAS TO USE BOTH FOG LIGHTS, AND HEADLIGHTS. BRIGHTS DO NOT ILLUMINATE THE ROAD ON THEIR OWN. HEADLIGHTS DO NOT MEET SAFE DRIVING REQUIREMENTS. *TR
Exterior lighting, Mar 26, 2014
I HAVE OWNED 4 DODGE RAM PICKUPS, ALL THE SAME, AND ALL 4 TRUCKS HAVE THE SAME POOR LIGHTING, THE HEADLIGHTS ARE EXTREMELY POOR AND FOR EACH TRUCK I HAVE TO BUY THE HIGHER END HEADLIGHTS, I AM SURE IF THESE TRUCKS WERE TESTED FOR NIGHT VISION THEY WOULD NOT PASS, PLEASE CHECK THIS ISSUE OUT AND MAKE DODGE REPAIR OR REPLACE THEM, THEY ARE EXTREMELY DANGEROUS AS THEY PROVIDE POOR LIGHTING IN NIGHT TRAVELING SO IMAGINE HOW POOR THEY ARE IN POOR VISIBILITY CONDITIONS. *TR
Engine, Mar 25, 2014
TL* THE CONTACT OWNS 2012 DODGE RAM 1500. THE CONTACT STATED THAT DRIVER'S SIDE ENGINE EXHAUST MANIFOLD MADE A LOUD TICKING NOISE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE IT WAS ADVISED THAT THE DRIVER SIDE MANIFOLD BOLT WAS FRACTURED. THE DRIVER'S SIDE MANIFOLD BOLT WAS REPLACED HOWEVER THE PASSENGER'S SIDE MANIFOLD BOLT LATER EXHIBITED THE SAME FAILURE. THE PASSENGER SIDE MANIFOLD BOLT WAS NOT REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE WARRANTY WAS EXPIRED AND DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 57,890.
Exterior lighting, Mar 10, 2014
I PURCHASED A 2012 DODGE RAM 1500 FROM A USED DEALER ON JANUARY 21, 2012. THIS VEHICLE HAS BY FAR THE WORST HEADLIGHTS OF ANY VEHICLE I HAVE EVER DRIVEN. ON THE LOW BEAMS WITH THE FOG LIGHTS OFF THE LIGHT FROM MY HEADLAMPS ILLUMINATES THE ROAD ONLY ABOUT 30 TO 40 FEET IN FRONT OF ME. THERE IS ALSO A VERY DARK AREA FROM THE BUMPER OUT TO ABOUT 20 FEET. THE HIGH BEAMS DO NOT CAST LIGHT MUCH FURTHER BUT ARE WIDER. HOWEVER WITH THIS WIDER LIGHT PATTERN THE OVERALL BRIGHTNESS IS EVEN WORSE. THE ONLY THING THAT MAKES THIS VEHICLE DRIVE-ABLE AT NIGHT ARE THE FOG LIGHTS THAT AT LEAST FILL IN THE DARK AREA IMMEDIATELY IN FRONT OF THE VEHICLE THAT EXISTS WITH THE LOW BEAMS. IN THE ALMOST TWO MONTHS THAT I HAVE OWNED MY VEHICLE I HAVE ONLY USED THE HIGH BEAMS A HANDFUL OF TIMES. I HAVE CONTACTED CHRYSLER GROUP LLC. AND THEY HAVE ADVISED ME THAT THIS IS NOT AN ISSUE THAT THEY PLAN TO ADDRESS EVEN THOUGH IT IS A SAFETY ISSUE. I WORK THIRD SHIFT AND DO THE MAJORITY OF MY DRIVING IN RURAL AREAS AT NIGHT AND DURING LOW LIGHT CONDITIONS IN THE MORNINGS. I SIMPLE INTERNET SEARCH WILL SHOW THAT THIS IS NOT AN ISOLATED ISSUE AND MANY OWNERS OF 4TH GENERATION RAMS (2009-2014) FEEL THAT THE HEADLIGHTS ON THESE VEHICLES ARE LESS THAN ADEQUATE. MY VEHICLE IS A 390HP 4700LB VEHICLE, MY FEAR IS THAT IT IS ONLY A MATTER OF TIME TILL THESE HEADLIGHT CAUSE ME TO HAVE AN ACCIDENT BE CAUSE I SIMPLY COULD NOT CLEARLY SEE WHAT WAS IN FRONT OF ME. *TR
Visibility/wiper, Mar 5, 2014
THE HEATING AND AIR CONDITIONS SYSTEM WOULD NOT OPERATE. WINDOWS FOGGED UP AND DEFROSTER WOULD NOT OPERATE AT ALL. LOST COMPLETE VISIBILITY ALMOST IMMEDIATELY. HAD TO PULL OVER AND MANUALLY REMOVE FOG FROM INSIDE WINDOWS. HAD TO DO THIS NUMEROUS TIMES UNTIL ARRIVED AT HOME. IN SHOP NOW FOR REPAIRS UNKNOWN AT THIS TIME WHAT CAUSED FAILURE. SUSPECT CONTROL HEAD FAILURE. *TR
Steering, Feb 28, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND ADVISED THAT THEY WERE UNAWARE THEN THE PART WOULD BECOME AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Suspension, Feb 12, 2014
I PURCHASE A 2012 DODGE RAM 1500. I HAVE BEEN NOTICING A PROBLEM WITH A VIBRATION AND A RUBBING SOUND WHEN THE VEHICLE IS UNDER 40 MPH. I HAVE TAKEN BACK TO THE DEALER 2 OR 3 TIMES AND THEY FIRST SAID THE TIRE ON THE PASSENGER SIDE WAS CUPPING AND SEPARATING AND WAS NOT COVERED UNDER WARRANTY. I TOOK THE VEHICLE TO A GOODYEAR DEALER (THE TIRES ARE GOODYEAR). THEY DIDN'T FIND ANY PROBLEM WITH THE TIRES AND ROTATE THE TIRES. ALL FOUR TIRES ARE WORN IN MIDDLE TREAD. SO, I KNOW SOMETHING IS NOT RIGHT. I TOOK THE VEHICLE BACK. THE SERVICE MANAGER SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE TRUCK. HE DID SAY THAT BECAUSE IT HAD A HEMI THAT'S WHAT SOME OF THE TRUCKS DID AND THAT THERE WAS ONE COMPLAIN WITH THE SAME PROBLEM AND THAT PERSON TRADED THE TRUCK IN. NOW I KNOW THAT IS NOT TRUE ABOUT THE HEMI'S...I DON'T FEEL SAFE IN THESE VEHICLE AND THE STORE MANAGER WILL NOT RETURN MY CALLS. I HAVE PAID A LOT FOR THIS TRUCK AND DON'T FEEL LIKE IM RECEIVING THE PROPER CUSTOMER CARE. I DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE BUT IT'S MY ONLY TRANSPORTATION TO AND FROM WORK. I HAD TO CALL THE DODGE CUSTOMER SERVICE DEPT TO HAVE THEM CALL AND TALK TO THEM FOR THEM TO MAKE ANOTHER APPOINTMENT TO CHECK THE TRUCK AGAIN BECAUSE THEY WOULD NOT RETURN MY CALLS. *TR
Power train, Feb 12, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE CONTACT WAS PLACED ON A WAITING LIST AND HAD NOT EXPERIENCED A FAILURE. ..UPDATED 03/18/14 *BF THE CONSUMER STATED THE PINION NUT WAS REPLACED ON 02/27/14. UPDATED 03/20/14
Wheels, Equipment, Jan 29, 2014
DODGE RAM LARAMIE1500 4X4 CREW CAB BUILT IN JUNE 2012 HAS FACTORY 20X9 ALUMINUM CHROME CLAD WHEELS WITH GOODYEAR WRANGLER HP P275/60R20 TIRES. PROBLEM WITH THIS IS THE SPARE TIRE & THE FACTORY JACK. HAD A REAR PASSENGER SIDE TIRE BLOW OUT AND HAD TO JACK THE TRUCK TO FIX THE FLAT. FIRST, THE SPARE TIRE SIZE IS P235/85R17, MY WHEELS ARE 20" RIMS AND 1-1/4 HIGHER OVER ALL. THIS TRUCK HAS THE ELECTRONIC STABILITY CONTROL (ESC) WHICH STATES TO HAVE THE PROPER SIZE RIMS & TIRES AS THIS SYSTEM MAY NOT FUNCTION PROPERLY IF THEY ARE DIFFERENT SIZES. SECONDLY, THE JACK DODGE PROVIDES CAN'T HOLD THE WEIGHT OF THESE TRUCKS. THIS JACK COLLAPSED SOON AFTER RAISING THE FLAT TRUCK TIRE 1-2" OFF THE GROUND, THE WORM GEAR LOOKS LIKE A U-BOLT. CALLED BOTH THE DEALER I PURCHASED THE TRUCK FROM IN DECEMBER 2012 AND DODGE. NEITHER IS WILLING TO HELP REMEDY THESE PROBLEMS. DODGE DID HAVE A RECALL 12V192000 JAN 5TH 6TH 2012 FOR THE SPARE TIRE NOT BEING SIZED CORRECTLY. IS THIS NOT THE SAME CASE? *TR