2013 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,277 owner complaints filed for this model year. This is the 5th highest complaint count among 17 1500 model years with reports.
Of the 2013 reports, 72 involved a crash and 10 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Electronic stability control (ESC)Jul 2, 2013
Chrysler is recalling certain model year 2013 RAM 1500 4x4 trucks manufactured June 26, 2012, through February 5, 2013. Due to a software issue with the Electronic Stability Control (ESC) module, the ESC system may be disabled when the vehicle is started.
A disabled ESC system may result in loss of directional control, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ESC module software, free of charge. The recall began on September 11, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N37.
Campaign 13V287000 on NHTSA.gov
Exterior lighting, turn signalJun 4, 2013
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.
Campaign 13V237000 on NHTSA.gov
Engine and engine coolingMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 RAM 1500 trucks manufactured manufactured June 25, 2012, through December 12, 2012. In the affected vehicles, the coolant bypass valve may stick in a position that does not allow coolant to flow into the heater core. Thus, these vehicles fail to conform to the requirements of Federal Vehicle Motor Safety Standard (FMVSS) No. 103, "Windshield Defrosting and Defogging Systems."
Without a properly working windshield defrosting system, a buildup of mositure or ice could limit the driver's ability to see, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace replace the suspect coolant valves along with an updated calibration, free of charge. The recall began on June 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N25.
Campaign 13V177000 on NHTSA.gov
Parking brakeApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 1500 vehicles manufactured December 17, 2012, through January 22, 2013. The parking brake cable equalizer was set incorrectly and may not hold the vehicle on a 20% grade. Thus, these vehicles fail to conform to the parking brake performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
If the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reset the parking brake cable equalizer if required, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N22.
Campaign 13V128000 on NHTSA.gov
Representative owner complaints
1,277 reports, newest first.
Steering, Electrical system, Engine, Feb 13, 2015
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING 65 MPH, THE SPEEDOMETER WENT TO ZERO, THE VEHICLE STALLED, AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Power train, Feb 8, 2015
EVER SINCE I HAVE HAD THE TRUCK IT HAS JERKED WHEN COMING TO A STOP. SOMETIMES ONE TO THREE JERKS, IF I WAS NOT BRAKING IT WOULD STILL BE ENGAGED AND MOVE FOREWORD. NOT SURE IF THIS IS THE RECALL ABOUT THE TRANSMISSION. TOOK IT TO THE LOCAL DEALER THREE TIMES. FIRST THEY SAID IT NEEDED TO BE REPROGRAMMED. SECOND THEY SAID EVERYTHING WAS OK, THEY SAID THE SERVICE MANAGER TEST DROVE IT AND IT WAS FINE. THIRD TIME THEY WOULDN'T TAKE IT, TOLD ME THE IT WAS "NORMAL" FOR A DODGE TRUCK! SERVICE PERSON TOLD ME SHE HAD A DODGE AND IT DOES THE SAME. EXPLAINED TO HER I HAVE DRIVEN SEVERAL ONE-TON DODGE TRUCKS AND NONE OF THEM HAD A SIMILAR PROBLEM. FEAR THAT IT WILL JUMP FOREWORD AT A STOP AND HIT SOMETHING AND THAT WHEN IT FINALLY DOES GO OUT, I WILL BE CHARGED WITH REPLACING EVERYTHING INVOLVED. COULD NOT LOCATE WORK ORDERS BUT HAVE THEM. WROTE YOU SEVERAL MONTHS AGO WITH NO RESPONSE, NOT THIS FORM. *JS
Electrical system, Feb 4, 2015
FIRST OFF I LOVE MY TRUCK. I AM HOWEVER HIGHLY FRUSTRATED THAT DODGE CAN NOT SEEM TO RESOLVE TWO ISSUES THAT I AM HAVING. THE FIRST I BELIEVE IS A SAFETY ISSUE. I HAVE HAD THIS ISSUE FOR ABOUT A YEAR, AND HAVE HAD IT AT 3 DIFFERENT DEALERSHIPS EACH TIME THEY SAY THAT THEY CAN NOT SEEM TO DUPLICATE THE PROBLEM AND THERE IS NO CODE STORED IN THE COMPUTER THERE FOR NOTHING DONE. WHILE I AM DRIVING AROUND TOWN AT SPEEDS OF 40-50 MPH ALL OF MY DASH LIGHTS AND MY RADIO TURN OFF, STAY OFF FOR ABOUT 5 SECONDS AS IF REBOOTING AND COME BACK ON. THE INSTRUMENT CLUSTERS WITH DIALS ALL FALL TO THE LEFT NOT READING ANYTHING. I AM AFRAID THAT ONE TIME IT DOES THIS IT WILL NOT COME BACK ON AND LEAVE ME STRANDED OR WORSE MAYBE CAUSE ME TO HAVE AN ACCIDENT. THE SECOND ISSUE I HAVE BEEN HAVING IS THAT THE PASSENGER SIDE DOOR LOCKS FRONT AND BACK SEEM TO HAVE A MIND OF THEIR OWN AND DO NOT LOCK WHEN THEIR SUPPOSED TO. SAME THING TWO DIFFERENT DEALERSHIPS CAN NOT DUPLICATE THE PROBLEM AND A RE-FLASH OF THE COMPUTER WAS SUPPOSED TO FIX THE PROBLEM. THEY STILL WILL NOT LOCK WITH THE SWITCH ON THE DRIVER OR PASSENGER SIDE, EITHER KEY PHOEBE, OR THROUGH U CONNECT (REMOTELY). 1 DEALERSHIP DID SUPPOSEDLY CHANGE-OUT AN ACTUATOR AND IT IS STILL HAVING THE SAME ISSUES. *TR
Air bags, Jan 29, 2015
THE AIRBAG LIGHT CAME ON AND THE DASHBOARD MESSAGE CENTER SAID TO GET AIRBAG SERVICED. I TOOK THE TRUCK TO FRIENDSHIP DODGE IN BRISTOL TN 37620 TO GET REPAIRS ON THE AIRBAG. THEY DID REPAIR THE AIRBAG, BUT THE SERVICE AIRBAG MESSAGE KEPT COMING ON AND OFF. NOW IT IS STAYING ON ALL THE TIME. I TOOK THE TRUCK BACK TO THE DEALERSHIP AND THEY SAID IT WAS NOT UNDER WARRANTY. THEY REFUSED TO FIX IT. *TR
Suspension, Jan 20, 2015
DRIVING HOME FROM WORK ON HIGHWAY AT 11PM. TRAVELING 80MPH ON A 75MPH FREEWAY. TRUCK IN 4 WHEEL DRIVE SINCE 8 DEGREES OUT AND LIGHT SNOW. REAR AXLE SEIZED AND LOCKED UP. LOST CONTROL OF REAR WHEELS. ABLE TO STEER IT TO MEDIAN SINCE FRONT AXLE WAS WORKING. HAD TO BE TOWED. TOOK IT TO DODGE DEALERSHIP. HAD TO REPLACE BOTH REAR AXLES AT A COST OF $4063.91 USING REBUILT PARTS. *TR
Electrical system, Jan 19, 2015
ON THE EVENING OF JANUARY 14TH 2015, I DROVE TO A LOCAL GAS STATION AND SHUT OFF THE ENGINE WHILE I PUT FUEL IN MY TRUCK. WHEN I PUT THE KEY IN THE IGNITION, THE TRUCK WOULD NOT START AND THE MESSAGE CENTER STATED "WRONG KEY FOB". THE TRUCK HAD TO BE TOWED TO A LOCAL CHRYSLER DEALER. IT HAS NOW BEEN AT THE DEALER FOR 5 DAYS. THE DEALER THINKS THAT POSSIBLY THE WIRELESS IGNITION MODULE MALFUNCTIONED AND NEEDS TO BE REPLACED. THE VEHICLE HAS 37,100 MILES. MY CONCERN IS THAT IF THIS HAD HAPPENED WHILE I WAS DRIVING, THE ENGINE WOULD HAVE SHUT OFF, THE STEERING WHEEL WOULD HAVE LOCKED, AND I WOULD HAVE LOST CONTROL OF MY VEHICLE AND MAY HAVE CRASHED. *TR
Power train, Electrical system, Engine, Jan 14, 2015
HAS OCCURRED 3 TIMES WITHIN 30 DAYS. AT LOW SPEEDS BETWEEN 15MPH AND 35MPH, ENGINE STOPS, GAUGES GO DEAD AND APROX 6 SECONDS LATER THE TRANSMISSION SLAMS INTO PARK. 1ST TIME IT HAPPENED I WAS LIGHTLY BREAKING & COASTING FOR A STOP LIGHT; 2ND TIME I WAS CRUISING ABOUT 35MPH; AND 3RD TIME I WAS ACCELERATING FROM A DEAD STOP ACROSS 4 LANES OF TRAFFIC. THE TRANSMISSION GOING INTO PARK AFTER THE ENGINE AND ELECTRICAL SYSTEM WENT DEAD REMINDS ME OF WHEN YOU TURN THE IGNITION OFF WITHOUT FIRST PUTTING IT INTO PARK - WHEN THIS HAPPENS, A FEW SECONDS LATER, THE TRANSMISSION AUTOMATICALLY SHIFTS INTO THE PARK POSITION. I HAD AT LEAST 1/2 TANK OF GAS EACH OCCURRENCE. I NOTIFIED THE DEALERSHIP ON 1/14/15, DEALERSHIP SAYS THERE ARE NO RECALLS AND THAT I WOULD HAVE TO WAIT 2 WEEKS BEFORE THEY CAN CHECK OUT THE PROBLEM, WHICH I CONSIDER SERIOUS. ADDITIONAL ELECTRICAL INFO THAT MAY OR MAY NOT BE RELATED: THE INFOTAINMENT SYSTEM FREQUENTLY MALFUNCTIONS - THE PLAY LIST FOR SONGS DUPLICATES IN THE LISTING, SONGS REPEAT TWO TO THREE TIMES, SD CARD SELECTION STOPS WORKING, SD CARD SELECTION ALL OF A SUDDEN STOPS RECOGNIZING THE SD CARD. THE INFOTAINMENT CENTER HAS ALSO COMPLETELY RESTARTED AS IF IT WAS REBOOTING. *TR
Electrical system, Jan 2, 2015
WHILE DRIVING MY 2013 DODGE RAM A ELECTRICAL SYSTEM FAILURE CAME ACROSS THE DASH BOARD AND WAS ABLE TO GET THE TRUCK BACK HOME . AND TURN THE TRUCK OFF NOW THE TRUCK WONT START. *TR
Electrical system, Dec 23, 2014
THERE HAVE BEEN SEVERAL INSTANCES WHERE MY GAUGE CLUSTER INTERMITTENTLY REBOOTS ITSELF WHILE DRIVING. I WOULD SAY THIS OCCURRENCE HAS HAPPENED OVER 20 TIMES DURING THE YEAR I HAVE OWNED MY TRUCK. I BOUGHT IT BACK IN OF SEPTEMBER 2013. IN ADDITION, I HAVE NOTICED THAT MY MAP LIGHTS FLICKER. NOT SURE IF IT'S AN ELECTRICAL ISSUE. I'VE BROUGHT MY TRUCK IN TO THE RAM DEALERSHIP FOR SERVICE AND THEY CANNOT DUPLICATE THE ISSUE AND UNFORTUNATELY THERE ARE NO ERROR LOGS IN THE TRUCK'S COMPUTER SYSTEM. I HAVE READ COUNTLESS FORUMS WITH OTHER 2013 RAM TRUCK OWNERS EXPERIENCING THE SAME PHENOMENON AND WHO HAVE BROUGHT IT IN FOR SERVICE WITH NO LUCK. *TR
Electrical system, Nov 3, 2014
DASH LIGHT AND RADIO WENT BLANK. WHEN THEY CAME BACK ON THE DASH DID NOT WORK CORRECTLY AND THE RADIO RESET. TOOK TO DEALER AND THEY SAID IT NEEDED A NEW CONTROL MODULE AND THAT IT WAS SAFE TO DRIVE. WHEN THE NEW ONE CAME IN I WENT TO START THE TRUCK AND NOTHING WORKED COULD NOT EVEN TAKE IT OUT OF GEAR TO BE TOWED TO DEALER. CALLED DEALER AND WAS TOLD HOW TO UNLOCK SHIFT SELECTOR. SINCE BEING REPLACED I HAVE HAD IT BACK INTO THE DEALER AT LEAST 5 TIMES FOR THE SAME ORIGINAL COMPLAINT. I HAD THE MODULE REPLACED AGAIN BY A DIFFERENT DEALER ABOUT A MONTH AGO. AGAIN THE SAME PROBLEMS HAVE STARTED UP AS BEFORE. WHILE DRIVING THE DASH WILL GO COMPLETELY BLANK AND MAY OR MAY NOT RESET WITH OUT HAVING TO TURN TRUCK OFF. *TR
Electrical system, Oct 27, 2014
GAUGES GO BLANK AND THEN TURN BACK ON WITHIN A FEW SECONDS. *TR
Electrical system, Vehicle speed control, Engine, Oct 23, 2014
WHILE DRIVING MY TRUCKS DASH WILL GO BLANK, THE VEHICLE SHUTS OFF AND THEN RESETS. THE LAST TIME THIS OCCURRED, WHEN THE VEHICLE RESET THE THROTTLE CAME BACK ON WIDE OPEN AND ALMOST CAUSED A LOSS OF CONTROL. I REACTED BY MANUALLY SHUTTING DOWN THE VEHICLE AND COMING TO A REST ON THE SHOULDER OF THE ROAD. ONCE I RESTARTED THE VEHICLE ALL WAS OK. I WAS ONLY A MILE FORM THE DODGE DEALER AND RETURNED IT TO THEM FOR A DIAGNOSIS. AGAIN, NOTHING FOUND. THIS HAS HAPPENED SEVERAL TIMES (DASH RESETTING WHILE DRIVING APPROXIMATELY 10 TIMES IN THE LAST 2 MONTHS) BUT ONLY ONCE HAS IT CAME BACK ON FULL THROTTLE. I HAVE BEEN TO THE DEALERSHIP THREE TIMES FOR THE DASH RESETTING JUST TO HAVE THEM TELL ME THEY CANNOT DUPLICATE THE INCIDENT. THIS IS A VALID SAFETY ISSUE AND NEEDS TO BE ADDRESSED. AFTER REVIEWING THE DODGE RAM FORUMS, I NOTICE SEVERAL PEOPLE WITH THE SAME ISSUE. *TR
Electrical system, Oct 16, 2014
FUSES CONTINUE TO BLOW FROM VARIOUS OUTLETS/HUBS/PLUGS IN THE VEHICLE. RANDOM NOISE COMES FROM UNDER DASH WHEN CAR IS TURNED OFF. KEY(FOB) ALSO GETS STUCK IN THE IGNITION AND WILL NOT COME OUT UNLESS TRUCK IS TURNED BACK ON. *TR
Structure, Latches/locks/linkages, Sep 26, 2014
THIS IS AN ONGOING THING THIS HAPPENS EVERY TIME I GO SOMEWHERE EVERY TIME THE DOORS LOCKED MY ARM SKIN GETS CAUGHT IN THE LOCK WHEN IT GOES TO LOCK POSITION IT IS THE PART WHERE YOU SAY YOUR ARM ON TOP OF THE DOORWHILE YOUR ARM IS ON THE DOOR IT PINCHES YOUR SKIN WHEN THE LOCK IS TURNED ON. *TR
Power train, Sep 12, 2014
WHILE GOING DOWN HILL AT 30MPH, STEPPED ON BRAKE AND TRANSMISSION DOWNSHIFTED AND REVVED WHILE FOOT WAS ON BRAKE CAUSING A SURGE. THIS HAS OCCURRED SEVERAL TIMES. ADDITIONALLY TRANSMISSION SHIFTS VERY ROUGHLY AND SOMETIMES WHILE IN REVERSE IS ACTUALLY IN PARK. *TR
Electrical system, Aug 29, 2014
WHEN ATTEMPTING TO START THE VEHICLE, THERE WAS NO ELECTRICAL POWER. FIDDLED WITH BUTTONS FOR A FEW MINUTES THE ALL OF A SUDDEN IT WAS BACK TO NORMAL. THIS HAPPENED MULTIPLE TIMES. DEALERS TOLD ME THEY NEVER HEARD OF THIS PROBLEM. *TR
Steering, Aug 28, 2014
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL RATTLED AND THE FRONT END OF THE VEHICLE MADE A CLUCKING NOISE. THE DEALER STATED THAT THE RACK AND PINION BOLT SEPARATED. THE DEFECTIVE BOLT WAS TIGHTENED INSTEAD OF REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,987. ..UPDATED 09-23-14 *BF UPDATED 10/10/14*CN UPDATED 3/26/2015 *JS
Fuel/propulsion system, Aug 23, 2014
I WAS WAITING AT A RED LIGHT WAITING TO MAKE A LEFT TURN. I GOT A GREEN ARROW TO TURN LEFT AND PROCEEDED INTO THE INTERSECTION. RIGHT AFTER I STARTED MOVING AT ABOUT 1/2 WAY THROUGH MY TURN MY TRUCK'S ENGINE COMPLETELY DIED. I COASTED THE REST OF THE WAY THROUGH THE INTERSECTION AND OFF TO THE SIDE OF THE ROAD. THE DEALER'S ANALYSES WAS THAT THE FUEL PUMP MODULE FAILED, CAUSING THE ENGINE TO SHUT DOWN. *TR
Fuel system, Gasoline, Engine, Aug 22, 2014
FRONT END SHOOK BAD, ENGINE LIGHT FLASHING. TRUCK CUT OFF. WOULD NOT START. TOWED TO DEALER. WAS TOLD TO DRIVE 50-SEVERAL HUNDRED MILES FOR COMPUTER TO RESET. ENGINE LIGHT NEVER WENT OFF. TRUCK DID THE SAME TWO MORE TIMES! TAKEN BACK TO DEALER JUNE 5TH. THEN TOLD EVAP LEAK.. ENGINE LIGHT STILL ON AFTER THIS TIME AS WELL. TOLD TO DO THE SAME THING. KEEP DRIVING IT UNTIL THE COMPUTER RESETS!!! WAS DRIVING AT 55 MPH AND LIGHT STARTED FLASHING AND FRONT END SHAKING SO I PULLED OVER. SPUTTERED AND CUTS OFF. SO AGAIN IT HAS BEEN TAKEN TO THE DEALER AND HAS BEEN THERE SINCE ABOUT JULY 19TH TO DATE!! HAVE BEEN TOLD FUEL PUMP WAS CRACKED, ORDERED AND ON BACK ORDER. AND MISFIRINGS ON FUEL INJECTORS #7 AND A RANDOM ONE. WARRANTY COVERED NOTHING. WHAT IF IT CUT OFF IN AN INTERSECTION?!! FIRST TIME DRAINED SOME WATER FROM FUEL TANK. NOW SAYING POSSIBLE SUGAR IN IT. HOWEVER..NEITHER WOULD DAMAGE A FUEL PUMP! I BELIEVE THIS DEALERSHIP IS LYING AND TAMPERING. I HAD TO PAY FOR THE FIRST TIME AROUND $900! I HAVE HAD NO VEHICLE DURING THESE TIMES. THIS IS A VERY DANGEROUS AND LIFE THREATENING SITUATION. *TR
Tires, Aug 19, 2014
I WAS DRIVING 35 MPH ON AN ASPHALT PAVED ROAD IN MY 2013 RAM 1500 CREW CAB, WITH 3,842 MILES ON THE ODOMETER, ON 11/JULY/2014. THE LEFT FRONT TIRE, GOODYEAR WRANGLER SR-A 275/60R20, EXPLODED VIOLENTLY CAUSES INSTANT DEFLATION. THE TIRE TREAD SPLIT COMPLETELY IN HALF FROM OUTSIDE TOP OF RIM TO INSIDE TOP OF RIM. DURING THE PROCESS OF ALL THIS, THE TIRE MANAGED TO MANGLE MY INNER FENDER WALL AND RIP MY LEFT FRONT FENDER FROM ITS ANCHOR BOLTS CAUSING $1,200 WORTH OF DAMAGE. SEARS AUTO DEPARTMENT REPLACED THE TIRE AT NO CHARGE DUE TO BEING COVERED BY ROADSIDE ASSISTANCE. I FILED A COMPLAINT WITH THE GOODYEAR CLAIMS DEPARTMENT AND HAD THE TIRE MAILED TO THEIR INSPECTION DEPARTMENT. I RECEIVED A LETTER IN THE MAIL INFORMING ME THAT THE CLAIM WAS BEING DENIED DUE TO NO FAULT ON THE TIRE. GOODYEAR SAID THE TIRE WAS PUNCTURED AND HAD NORMAL DEFLATION. AFTER RECEIVING THE TIRE BACK FROM GOODYEAR, I TOOK IT TO 3 SEPARATE STORES IN MY TOWN TO GET A SECOND OPINION. WITH OVER 85 TOTAL YEARS OF EXPERIENCE COMBINED, THE FINAL VERDICT WAS A UNANIMOUS AGREEMENT...NONE OF THEM HAD EVER SEEN A 20" TRUCK TIRE COMPLETELY SPLIT FORM BEAD TO BEAD IN THEIR ENTIRE CAREER. I HAVE LETTERS TO VERIFY THIS INFORMATION. I AM NOW LOOKING INTO A SMALL CLAIMS COURT CASE AGAINST GOODYEAR IN ORDER TO GET PAYMENT FOR THE DAMAGE CAUSED TO MY VEHICLE. *TR
Engine, Aug 15, 2014
THIS VEHICLE HAS LEAKED OIL AROUND THE OIL FILTER SINCE THE 1ST OIL CHANGE. THE COMPANY HAS NEVER OWNED UP TO BEING A PROBLEM HOWEVER I'VE HAD A OILED FILLED DRIVEWAY EVER SINCE THEN. THERE ARE NUMEROUS COMPLAINTS ONLINE FROM PEOPLE WITH THE SAME PROBLEM. HOW CAN RAM GET AWAY WITH NOT DOING ANYTHING TO FIX THE ISSUE. I LIVE 1 1/2 HOURS FROM THE DEALER AND I'M AFRAID ITS GOING TO VIBRATE OFF ON MY WAY THERE TO GET IT FIXED. I DOUBT THEY WOULD FIX THE MOTOR IF IT LOCKED UP ON MY WAY THERE. *TR
Vehicle speed control, Aug 14, 2014
THE ISSUES HAVE BEEN WITH THE TRUCK'S CRUISE CONTROL. INITIALLY IT WOULD SHUT OFF WHEN THE '+' BUTTON WAS PRESSED 2X RAPIDLY OR WOULD NOT OPERATE AT ALL. IT WOULD RESUME FUNCTIONING WHEN I WOULD PULL OVER AND RESTART THE TRUCK. THE ISSUES HOWEVER HAS ESCALATED TO A SERIOUS SAFETY ISSUES. ON THE MORNING OF 7/28/2014, THE CRUISE CONTROL WOULD NOT SHUT OFF OR DISARM. I COULD CANCEL AND/OR PRESS THE BRAKE PEDAL TO SLOW DOWN, BUT THE SYSTEM WOULD NOT DISARM OR TURN OFF. A VISIT TO THE DEALER VERIFIED THE ISSUE AND A 2014 MODEL WAS TAKEN FOR A TEST DRIVE AND IT DID NOT REPLICATE SAME ISSUE. HAVING THE CRUISE CONTROL UNEXPECTEDLY DISENGAGE OR HAVE IT NOT DISARM IS A SERIOUS TRAFFIC AND SAFETY HAZARD. THE EXACT SAME BEHAVIOR IS DOCUMENTED IN THIS YOUTUBE VIDEO AND IS NOT AN UNKNOWN OCCURRENCE TO THE MANUFACTURER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=AFC4Y2GRQZO. *TR
Steering, Aug 8, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE TIRES WERE CUPPING. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE TIE ROD WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Air bags, Aug 5, 2014
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO A MANUFACTURER RECALL FOR THE AIR BAGS. AFTER THE REPAIR WAS PERFORMED, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS ON THREE SEPARATE OCCASIONS. THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Electronic stability control (ESC), Jul 30, 2014
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V287000 (ELECTRONIC STABILITY CONTROL). WHEN THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT HE DID NOT HAVE AN APPOINTMENT. THE DEALER STATED THAT A LOANER VEHICLE WOULD NOT BE PROVIDED IF THE VEHICLE WAS SERVICED. THE CONTACT STATED THAT THE SALES CONTRACT STATED OTHERWISE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,185.