2013 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,277 owner complaints filed for this model year. This is the 5th highest complaint count among 17 1500 model years with reports.
Of the 2013 reports, 72 involved a crash and 10 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Electronic stability control (ESC)Jul 2, 2013
Chrysler is recalling certain model year 2013 RAM 1500 4x4 trucks manufactured June 26, 2012, through February 5, 2013. Due to a software issue with the Electronic Stability Control (ESC) module, the ESC system may be disabled when the vehicle is started.
A disabled ESC system may result in loss of directional control, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ESC module software, free of charge. The recall began on September 11, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N37.
Campaign 13V287000 on NHTSA.gov
Exterior lighting, turn signalJun 4, 2013
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.
Campaign 13V237000 on NHTSA.gov
Engine and engine coolingMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 RAM 1500 trucks manufactured manufactured June 25, 2012, through December 12, 2012. In the affected vehicles, the coolant bypass valve may stick in a position that does not allow coolant to flow into the heater core. Thus, these vehicles fail to conform to the requirements of Federal Vehicle Motor Safety Standard (FMVSS) No. 103, "Windshield Defrosting and Defogging Systems."
Without a properly working windshield defrosting system, a buildup of mositure or ice could limit the driver's ability to see, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace replace the suspect coolant valves along with an updated calibration, free of charge. The recall began on June 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N25.
Campaign 13V177000 on NHTSA.gov
Parking brakeApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 1500 vehicles manufactured December 17, 2012, through January 22, 2013. The parking brake cable equalizer was set incorrectly and may not hold the vehicle on a 20% grade. Thus, these vehicles fail to conform to the parking brake performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
If the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reset the parking brake cable equalizer if required, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N22.
Campaign 13V128000 on NHTSA.gov
Representative owner complaints
1,277 reports, newest first.
Engine, Jul 28, 2014
LOW ENGINE OIL WARNING LIGHT, OIL FILTER LEAKING OIL, LEAKED AT 2500 MILES, 6,000 MILES, 8,000 MILES, 11,000 MILES. *JS
Service brakes, Engine, Jul 26, 2014, crash
ENGINE DIED AT FREEWAY SPEEDS , ,TAKEN TO DEALERSHIP 3 TIMES, FINALLY GOT IT BACK , WHILE DRIVING ON MY WAY HOME IT DIED AGAIN , COULD NOT STOP UNTIL I HIT CEMENT CULVERT FOR WATER RUN OFF, DAMAGING FRONT BUMPER, HAD IT TOWED TO DEALERSHIP WHERE IT SITS NOW. THE ENGINE KEEPS SHUTTING DOWN WITHOUT WARNING WHILE DRIVING ON CALIFORNIA FREEWAYS, BIG SAFETY ISSUE. *TR
Electrical system, Jul 16, 2014
I AM PROVIDING A FOLLOW-UP ON MY 2013 DODGE RAM. BOTH CHRYSLER AND THE DEALER HAVE WORKED ON MY TRUCK NUMEROUS TIMES TO KEEP THE TRUCK PANEL LIGHTS FROM COMING ON. I AM STILL LOSING MY BRAKES AND POWER STEERING. ALL THE LIGHTS ON THE CLUSTER PANEL CONTINUE TO KEEP GOING ON WHICH IS JUST ABOUT EVERY DAY NOW. I HAVE FINALLY PARKED THE TRUCK AND PLAN TO SEE IF WE CAN AFFORD A THIRD VEHICLE. THE PROBLEMS ARE ALMOST A YEAR OLD AND I AM CONVINCED CHRYSLER IS UNABLE TO REPAIR THE VEHICLE. I AM CONVINCED THAT IT WILL ONLY BE A MATTER OF TIME BEFORE I CRASH AS I NEVER GET A WARNING WHEN THE BRAKES OR THE POWER STEERING WILL FAIL. THE DEALER AND CHRYSLER ARE NOW VERY INVOLVED, WHICH I APPRECIATE BUT SO FAR THEY HAVE NOT BEEN ABLE TO REPAIR THE VEHICLE. I HAS BEEN CLOSE TO A YEAR AND I AM BRINGING THE VEHICLE BACK TO THE DEALER. I HOPE THEY SOMEDAY REPAIR THE TRUCK AS IT REALLY IS A GREAT VEHICLE. *TR
Exterior lighting, Jul 15, 2014
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT ALSO MENTIONED THAT THE VISIBILITY WAS VERY POOR WHEN THE LOW BEAM HEAD LIGHT WERE ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.
Electrical system, Jul 3, 2014
INSTRUMENT CLUSTER FAILURE WHILE DRIVING. INSTRUMENT CLUSTER SHUTS DOWN WHILE DRIVING AND INSTRUMENT CLUSTER FAILS WHILE DRIVING. INSTRUMENT CLUSTER SO FAR HAS REBOOTED AND RETURNED TO WORKING CONDITION BUT SO FAR CLUSTER HAS FAILED AROUND 20+ TIMES WHILE DRIVING. UNKNOWN IF INSTRUMENT CLUSTER WILL RESUME FUNCTIONING AFTER FAILURE UNTIL IT DOES RESTART. DEALER UNABLE TO DIAGNOSE PROBLEM WITH INSTRUMENT CLUSTER MAKING VEHICLE UNSAFE TO DRIVE DUE TO POSSIBLE INSTRUMENT CLUSTER FAILURE. UNKNOWN IF THIS IS A HARDWARE PROBLEM, SOFTWARE PROBLEM OR ELECTRICAL PROBLEM. NUMEROUS TRIPS TO DEALERSHIP AND SPEAKING WITH RAM CUSTOMER SERVICE HAS FAILED TO RESOLVE ISSUE . *TR
Vehicle speed control, Jul 3, 2014
WHEN TRAVELING WITH THE CRUISE CONTROL ON, SET OR NOT, SOME TIMES WHEN PRESSING THE RESUME BUTTON, THE CRUISE CONTROL SHUTS OFF COMPLETELY. REQUIRING YOU TO GET YOUR FOOT ON THE GAS FAST. THIS CAN BE A PROBLEM WHEN NAVIGATING TRAFFIC, AND USING THE CRUISE TO BUMP UP THE SPEED A COUPLE ON MPH, AND INSTEAD YOU JUST LOST SOME, AND THE GUY BEHIND YOU THINKS YOU ARE A JERK FOR PULLING IN THE PASSING LANE AND SLOWING DOWN. THAT IS IF HE NOTICES AND DON'T RUN IN TO YOU FIRST. OR YOU SETTLE BACK INTO TRAFFIC HIT THE RESUME, TAKE YOUR FOOT OFF THE PEDAL, AND THEN REALIZE YOU ARE SLOWING DOWN VERY FAST. I DON'T KNOW HOW OFTEN THIS HAS HAPPENED BUT I WOULD GUESS OVER 100 TIME SO FAR. AT FIRST I THOUGHT I WAS INADVERTENTLY HITTING THE OFF BUTTON, THEN I SAW MY THUMB WAS NOW WHERE NEAR THE OFF BUTTON WHEN IT HAPPENED. IT HAS BEEN DOING THIS FROM NEW. *TR
Electrical system, Jul 2, 2014
I WAS PARKED AND THE TRUCK DIDN'T START BACK UP. TRUCK WAS LESS THAN 2 WEEKS OLD WHEN THIS HAPPENED. THE STEERING WHEEL WAS LOCKED. TURNED OUT NOT TO BE THE BATTERY WHICH WAS THE FIRST GUESS. THE DEALER SAID IT HAD SOMETHING TO DO WITH THE ANTI-THEFT SYSTEM THAT WAS INSTALLED AND THEN TAKEN OUT WHEN I PURCHASED THE TRUCK. THIS HAPPENED IN OCTOBER 2013 AND I'VE BEEN DRIVING IT UNTIL TODAY 7/1/14. THE SAME THING HAPPENED THIS MORNING. THE TRUCK LEFT ME STRANDED AT A GAS STATION. WAITING FOR ANOTHER DIAGNOSIS. *TR
Power train, Electrical system, Service brakes, Jun 19, 2014
I HAD PROBLEMS PRIOR TO APRIL 2014 BUT I AM JUST USING A TIME FRAME WHEN CHRYSLER GOT INVOLVED. IN 2013 AND 2014 MY DODGE RAM WOULD HAVE THE CLUSTER PANEL COME ON WITH AIR BAG SERVICE NEEDED FIRST AND THEN THE REMAINING LIGHTS WOULD COME ON TO INCLUDE ENGINE LIGHT WHILE SIMULTANEOUSLY THE WINDSHIELD WIPERS WOULD COME ON. WHEN I TOOK IT IN TO THE DEALER THEY TRIED TO REPAIR THE PROBLEM TO INCLUDE RESETTING THE COMPUTER. OVER TIME I WOULD LOSE MY POWER STEERING AND POWER BRAKES. FORTUNATELY I WAS GOING INTO A PARKING AREA WHEN I LOST THE POWER BRAKES OTHERWISE I'M SURE I WOULD HAVE CRASHED SINCE I DID NOT EXPECT THE CHANGE. AS OF LATE THE TRUCK WILL NOT START OR THE RADIO WON'T GO OFF. CHRYSLER HAS REALLY DONE NOTHING TO RESOLVE THIS PROBLEM AND MAYBE I WILL NEED TO CRASH FIRST BEFORE SOMETHING IS DONE OR RUN OVER SOMEONE WHEN I LOSE MY BRAKES. THIS IS A PROBLEM SINCE I PURCHASED THE TRUCK. THE TRUCK IS DANGEROUS TO DRIVE SINCE I NEVER KNOW WHEN THE ELECTRONICS WILL QUIT ON ME. OVER THE LAST 10 DAYS THE TRUCK WOULDN'T START AT ALL TWO (2) TIMES AND ALL THE LIGHTS AND WINDSHIELD WIPERS HAVE COME ON AT LEAST THREE (3) TIMES. I HAVE NOT LOST MY BRAKES LATELY, BUT THAT IS JUST A MATTER OF TIME. I WANT TO MAKE THIS PUBLIC BECAUSE I KNOW I WILL BE HELD RESPONSIBLE IF SOMETHING HAPPENS, AND IT WILL. I HAVE NEVER HAD A VEHICLE DO THIS AND I'M JUST AFRAID SOMEONE WILL BE KILLED IF I SHOULD LOSE MY BRAKES AND STEERING WHILE ON THE HIGHWAY. CHRYSLER CAN BE PROACTIVE OR REACTIVE. I THINK THAT I HAVE BEEN PAYING FOR A TRUCK THAT WILL ULTIMATELY KILL SOMEONE. I'VE TRIED TO CONTACT NHTSA BY PHONE BUT THE ONLY THING THERE IS THAT YOU LEAVE A MESSAGE AND HOPE THEY WILL CALL BACK. SINCE THE PROBLEMS ITERATED ABOVE SEEM TO HAVE INCREASED IT'S PROBABLY TIME TO PARK THE TRUCK. *TR
Electrical system, Jun 13, 2014
WHILE DRIVING, THE FRONT DRIVER SEAT WILL AUTOMATICALLY ADJUST, (MOVE BACK AND FORTH) SOMETIMES. ALSO, IT SHOWS MEMORY SYSTEM NOT AVAILABLE WHILE NOT IN PARK. SOMETIMES, THE RADIO VOLUME WILL NOT TURN DOWN, NOR CHANNEL CHANGE WILL NOT WORK. THE RADIO CHANNELS WOULD CHANGE ON THEIR OWN. THIS INCLUDES SATELLITE, RADIO, OR PHONE PLUGGED IN. SOMETIMES, WHEN YOU TRY TO TURN THE A/C FAN SPEED UP IT WON'T GO. YOU HAVE TO DO IT SEVERAL TIMES. TIRE PRESSURE SOMETIMES SHOWS LOW FOR ONE OR MORE TIRES BUT WHEN TIRES ARE TESTED THEY ARE ALL THE SAME PRESSURE. SEEMS SOMETHING IS WRONG WITH THE ELECTRICAL SYSTEM WITH THE TRUCK. I WORRY SOMETHING MAY HAPPEN WHILE DRIVING. TRUCK WOULD NOT RAISE AND LOWER. MESSAGE ON THE CONSOLE BUT WHEN I TOOK IT IN THEY SAID THERE WAS NOTHING WRONG AND IT DID NOT STORE THE ERROR. ONCE THE ERROR CLEARED UP THERE WAS NO RECORD OF IT STORING THE ERROR. *JS
Tires, Jun 13, 2014
TL * THE CONTACT OWNS A 2013 DODGE RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE P265/70R/17. THE CONTACT STATED THAT WHILE DRIVING 5 MPH ON A GRAVEL ROAD, THE FRONT DRIVER SIDE TIRE BECAME PUNCTURED BY ONE OF THE ROCKS CAUSING IT TO DEFLATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE OCCURRED AS A RESULT OF THE TIRES NOT BEING RATED AS TRUCK TIRES, WHICH CAUSED THEM TO EASILY BECOME PUNCTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. NEITHER THE VIN NOR THE DOT NUMBER WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,800.
Fuel system, Gasoline, Vehicle speed control, Service brakes, May 26, 2014, crash
I WAS SITTING IN MY TRUCK IN FRONT OF A CONVENIENCE STORE FOR 20-30 MINUTES WITH THE ENGINE RUNNING WHILE I CAUGHT UP MY TEXTS AND CALLS. WHEN I GOT READY TO LEAVE I PUT MY FOOT ON THE BRAKE AND PUT THE VEHICLE IN REVERSE. I GLANCED MY MIRRORS AND LOOKED OVER MY RIGHT SHOULDER AND STARTED TO EASE MY FOOT OFF OF THE BRAKE AS I'VE DONE MANY TIMES IN THE PAST. THE NEXT THING I KNOW, I'M MOVING FORWARD AS IF I HAD STOMPED ON THE ACCELERATOR AND I CRASHED THROUGH THE FRAMING AND GLASS OF THE STORE FRONT. AS I WAS PENETRATING THE STRUCTURE OF THE STORE I TRIED TO PUT THE VEHICLE INTO PARK AND I WAS PUSHING ON THE BRAKES. THEN THE TRUCK REVERSES AND I REALIZE I'M HEADED TOWARDS THE GAS PUMP AND POSSIBLY OTHER CUSTOMERS. ALL THIS TIME I WAS PUSHING ON THE BRAKE AND I WOULD LET OFF AND HOLD THEM AGAIN. THE ENGINE WAS REVVING AT WHAT SOUNDED TO BE THE MAXIMUM THEN IT WOULD DROP FOR JUST A BIT AND REV AGAIN. WHEN I WAS HEADED FOR THE GAS PUMPS AFTER LEAVING THE BUILDING I PULLED THE VEHICLE SHIFTER DOWN TO DRIVE BECAUSE IT WOULDN'T GO INTO PARK AND I WAS IN SUCH A STATE OF PANIC I HADN'T THOUGHT TO TURN OFF THE IGNITION. I WAS HOLDING ON FOR DEAR LIFE TO THE STEERING WHEEL AND LETTING GO OF IT JUST DIDN'T OCCUR TO ME. AFTER PUTTING THE VEHICLE INTO DRIVE AND RUNNING INTO THE BUILDING FOR THE SECOND TIME, THE ENGINE DROPPED BACK TO AN IDLE AND I PUT IT INTO REVERSE AND SLOWLY BACKED OUT OF THE DAMAGED STOREFRONT, PUT THE TRUCK INTO PARK AND SHUT IT OFF.I THOUGHT ABOUT IT AFTER IT WAS OVER AND EVEN IF I HAD INADVERTENTLY PLACED THE TRUCK INTO DRIVE, LETTING MY FOOT OFF OF THE GAS PEDAL WOULD HAVE ALLOWED THE TRUCK TO MERELY BUMP INTO THE CONCRETE STOPPING BLOCK STOPPING IT, IT FELT LIKE THE TRUCK HAD A MIND OF ITS OWN. *TR
Structure, May 12, 2014
I ACCIDENTALLY ROLLED INTO A CYCLONE FENCE. I KNEW I COULDN'T HAVE DONE DAMAGE AT SUCH A LOW SPEED. BUT I DID CHECK THE FENCE AND NO DAMAGE. WHEN I CHECKED MY VEHICLE THERE WAS A DENT IN THE FASCIA FROM THE FENCE WIRE. THIS IS WHEN I NOTICED THE BUMPER WAS FLUSH WITH THE FASCIA FRONT AND SIDES. WHAT GOOD IS A BUMPER THAT DOESN'T PROTECT THE BODY PANELS? THIS COULD BE AN EXPENSIVE REPAIR EVEN AT 5 MPH, OR A EYE SORE FOR A NEW EXPENSIVE VEHICLE.
Power train, May 12, 2014
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE RPM'S INCREASED TO 1100 AS THERE WAS A VIBRATION IN THE TRANSMISSION. THE FAILURE CONTINUOUSLY OCCURRED OVER A PERIOD OF EIGHT MONTHS HOWEVER, THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE EACH TIME THE VEHICLE WAS TAKEN FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Vehicle speed control, May 8, 2014
WHILE ACCELERATING THE THROTTLE GOES ALL THE WAY TO THE FLOOR AND ACCELERATES ON ITS OWN. IT STICKS, AND WILL NOT SLOW DOWN THE ONLY WAY TO STOP THE VEHICLE IS TO TURN IT OFF OR TAKE OUT OF GEAR WHICH REVS THE MOTOR. *TR
Air bags, Apr 25, 2014
ACCELERATING FROM STOP LIGHT AND AT 35 MPH A LOUD EXPLOSION WAS HEARD FROM THE PASSENGER DASH AREA. I THOUGHT I SAW SOME POWDERY DUST AFTERWARD. TOOK THE TRUCK TO THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEY DID A DRB COMPUTER TEST AND ROAD TEST. NOTHING FOUND. ALSO THERE WERE NO DASH WARNING LIGHTS. WHEN IT HAPPENED MY FIRST THOUGHT WAS THE AIR BAG CHARGE WENT OFF, BUT WHY DIDN'T THE BAG COME OUT.
Suspension, Apr 23, 2014, crash
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR AXLE FAILED AND THE VEHICLE BECAME UNCONTROLLABLE, CAUSING THE CONTACT TO CRASH INTO A DIVIDER. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND WAS TOWED TO SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Visibility, Apr 19, 2014
WHILE DRIVING MY DOG STEPPED ON THE WINDOW BUTTON WHICH I THOUGHT WAS IN THE LOCK POSITION AND THE WINDOW OPENED. I NOW KNOW THE WINDOW IN THE FRONT DOES NOT LOCK, BUT THIS CERTAINLY DISTRACTED ME THE ROAD PUTTING ME IN A DANGEROUS SITUATION. I NOW KEEP HIM IN THE BACK BUT IT IS STILL A PROBLEM WHEN KIDS ARE IN THE CAR AND I HAVE TO LOOK TWO WAYS AT THE SAME TIME. *TR
Electrical system, Apr 19, 2014
THE ELECTRONIC INSTRUMENT PANEL HAS REBOOTED (I.E.-SHUT DOWN AND RESTARTED) ON 7 SEPARATE OCCASIONS AND COUNTING. THIS OCCURS WHILE DRIVING AND DOES NOT SEEM TO BE RELATED TO ANY SPECIFIC DRIVING CIRCUMSTANCE SUCH AS SPEED, ACCELERATION, ETC. IT APPEARS ARBITRARY. MY CONCERN IS THAT IT WILL SHUT DOWN SOMETHING MECHANICAL THAT IT CONTROLS WHEN I AM DRIVING WHICH COULD LEAD TO A CATASTROPHIC EVENT. I REPORTED IT TO THE DEALER ALREADY ON MY LAST SERVICE AND THEY 'RESET THE COMPUTER'. IT HAS HAPPENED 3 TIMES IN THE LAST 2 WEEKS AND THESE ARE THE TIMES THAT I AM AWARE OF. I AM BRINGING THE CAR IN FOR SERVICE AND HAVE DOCUMENTED THE DATE SAND TIMES THE LAST 3 EVENTS HAVE OCCURRED HOPING THIS WILL HELP IN THE DIAGNOSIS. *TR
Electrical system, Engine, Apr 17, 2014
THE VEHICLE WILL SHUTDOWN WITHOUT NOTICE, THE ENGINE WILL SHUT OFF AND WILL NOT RESTART. THE ELECTRONIC DASH WILL GO BLACK WHICH SHOWS WHAT GEAR THE VEHICLE IS IN. SO SHIFTING TO NEUTRAL TO RESTART THE VEHICLE CAN BE DIFFICULT SINCE NO INDICATION IS GIVEN OF WHAT GEAR. ALL POWER TO THE STEERING AND BRAKES ARE NO LONGER AVAILABLE. THE VEHICLES COMPUTER DOES SOME SORT OF RESET AFTER SEVERAL SECONDS BUT ANY ATTEMPTS TO RESTART THE VEHICLE FAIL TILL THE RESET IS COMPLETE. TAKEN TO THE DEALER SEVERAL TIMES AND ALSO NOTIFIED CHRYSLER WHICH THERE ATTEMPTED RESOLUTIONS WERE ONLY GUESS AND DOES NOT RESOLVE THE SHUTDOWNS. CHRYSLER AND SERVICE TECH'S HAVE STATED THEY HAVE NOT HEARD OF THE ISSUE YET ANOTHER CUSTOMER IN FOR SERVICE SAME TIME AS MYSELF WITH A JEEP COMPLAINED OF THE SAME ISSUE THAT I HAD SEEN WITH MY RAM. IT APPEARS THIS IS BIGGER ISSUE THAN JUST A SINGLE VEHICLE. THIS LINK SHOWS WHAT OCCURS WHEN THE VEHICLE SHUTDOWN OCCURS HTTPS://WWW.YOUTUBE.COM/WATCH?V=IYH9VQEHYIQ
Fuel system, Gasoline, Apr 10, 2014
SEVERE SHAKING AT HIGHWAYS SPEED,APPEARED TO BE A WHEEL OR ENGINE PROBLEM SO PARKED THE VEHICLE AND MADE APPOINTMENT TO DEALER, REVEALED THAT THE ONE STRAP HOLDING THE FUEL TANK WAS OFF AND THE OTHER WAS SO LOOSE AS TO MAKE THE TANK ERRATICALLY WITH A CHANCE OF FALLING OFF. INCREDIBLE THAT A PERSON SPENDS ALMOST $60,000 AND YOU GET A VEHICLE WHICH CAN POTENTIALLY CREATE A HAZARD SUCH AS THIS! WHAT ELSE IS COMING? *TR
Electrical system, Apr 3, 2014
THE 8.4" MULTI-DISPLAY TERMINAL (MDT) BECAME INOPERABLE AND I WAS UNABLE TO CONTROL HEAT/AC/DEFROSTER OR VIEW THE BACK UP CAMERA WHICH CREATED AN UNSAFE CONDITION WHILE BACKING THE VEHICLE. MY TRUCK HAS BEEN RETURNED TO THE DEALER SEVERAL TIMES TO HAVE THE COMPUTER UPDATED, RE-FLASHED AND UNTIMELY REPLACED. I'VE HAD TO TAKE OFF FROM WORK SEVERAL TIMES TO BRING THIS VEHICLE IN AND LOST TIME. ON 4/2/14, I BROUGHT MY VEHICLE IN FOR A ROUTINE OIL CHANGE AND WHEN I LEFT THE MDT BECAME INOPERABLE AGAIN AND IS COMPLETELY UNUSABLE. *TR
Engine, Apr 1, 2014
WHEN THE VEHICLE DRIVES AT THE SPEEDS BETWEEN 30 TO 40 MPH THE VEHICLE IS SLUGGISH. I'M WORRIED IN A PARTICULAR SITUATION WHEN I MAY NEED THE GET AND GO THIS ISSUE COULD COMPROMISE MY LIFE OR SOMEONE ELSE'S LIFE. I'VE BROUGHT IT 2 SEPARATE DODGE DEALER AND THE SERVICE DEPT. SAYS THE COMPUTER MODULE IS GOING FROM 4 TO 8 CYLINDER. THIS DELAY COULD BE A SAFETY ISSUE AND NEEDS TO BE ADDRESSED.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Apr 1, 2014
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT CLUSTER FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTER STACK CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 22,500.
Electrical system, Exterior lighting, Mar 28, 2014
INSTRUMENT CLUSTER FAILURE WHILE DRIVING. INSTRUMENT CLUSTER SHUTS DOWN WHILE DRIVING AND INSTRUMENT CLUSTER FAILS WHILE DRIVING. INSTRUMENT CLUSTER SO FAR HAS REBOOTED AND RETURNED TO WORKING CONDITION BUT SO FAR CLUSTER HAS FAILED AROUND 20+ TIMES WHILE DRIVING. UNKNOWN IF INSTRUMENT CLUSTER WILL RESUME FUNCTIONING AFTER FAILURE UNTIL IT DOES RESTART. SECONDARY CONDITION TO ENTERTAINMENT CLUSTER MULTIPLE FAILURE. ENTERTAINMENT CONSOLE CLUSTER REPLACED DUE TO MULTIPLE FAILURE OF TOUCH SCREEN SYSTEM. THIS FAILED TO RESOLVE THE INSTRUMENT CLUSTER PROBLEM DESPITE DEALERSHIP ASSURANCES THAT IT WOULD. INSTRUMENT CLUSTER BEING REPLACED NOW ON TRUCK. TRUCK 10 MONTHS OLD - MULTIPLE ENTERTAINMENT CONSOLE FAILURES & INSTRUMENT CLUSTER FAILURES. DEALER UNABLE TO DIAGNOSE PROBLEM WITH INSTRUMENT CLUSTER MAKING VEHICLE UNSAFE TO DRIVE DUE TO POSSIBLE INSTRUMENT CLUSTER FAILURE. UNKNOWN IF THIS IS A HARDWARE PROBLEM, SOFTWARE PROBLEM OR ELECTRICAL PROBLEM. NUMEROUS TRIPS TO DEALERSHIP AND SPEAKING WITH RAM CUSTOMER SERVICE HAS FAILED TO RESOLVE ISSUE. *TR
Service brakes, Mar 13, 2014
FRONT CALIPERS RANDOMLY STARTED LEAKING FLUID. *TR