2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints: air bags
125 reports, newest first. Show all
Air bags, Seat belts, Oct 21, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V459000 (AIR BAGS), 15V534000 (AIR BAGS), AND 15V460000 (AIR BAGS, SEAT BELTS). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Air bags, Oct 20, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V534000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/12/16 *CN
Air bags, Oct 19, 2015, crash
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE CRASHED INTO A LAKE. THE AIR BAGS DID NOT DEPLOY. THE CONTACTWAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 12,000. UPDATED 04/04/16*LJ SEAT BELT DID NOT LOCK UPDATED 4/23/18*JB *CN
Air bags, Seat belts, Oct 19, 2015, crash
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE CRASHED INTO A LAKE AND THE AIR BAGS DID NOT DEPLOY. THERE WERE UNKNOWN INJURIES SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. UPDATED 06/15/16*LJ THE CONSUMER STATED THE SEAT BELT DID NOT LOCK INTO PLACE. UPDATED 06/22/16.*JB
Air bags, Oct 18, 2015, crash
WHILE DRIVING ON MY STREET MY AIRBAGS DEPLOYED KNOCKING ME OUT AND THEN DROVE INTO TREES DESTROYING THE TRUCK AND LEAVING ME WITH HEAD INJURIES AND MANY OTHER AFFECTS.
Air bags, Fuel/propulsion system, Oct 6, 2015, crash
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL. IN ADDITION, THE STEERING WHEEL AND BRAKES FAILED, AND THE INSTRUMENT PANEL LIGHTING ILLUMINATED. THE FAILURE RECURRED THREE TIMES. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED STOMACH INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WRONG FUEL ADAPTER WAS INSTALLED IN THE VEHICLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Air bags, Oct 2, 2015, crash
TL* THE CONTACT OWNED A 2014 DODGE RAM 1500. WHILE DRIVING 55 MPH, THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,600.
Air bags, Equipment, Oct 2, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBER: 15V461000(EQUIPMENT) WAS RECEIVED IN SEPTEMBER OF 2014, NHTSA CAMPAIGN NUMBER: 15V46000 (AIR BAGS) WAS RECEIVED IN AUGUST OF 2015, AND NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) WAS RECEIVED IN AUGUST OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Oct 1, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS) WAS RECEIVED IN AUGUST OF 2015 AND NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER NOTIFYING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Seat belts, Sep 30, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V534000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Seat belts, Sep 24, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 22, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V534000 (AIR BAGS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 11, 2015, crash
TL* THE CONTACT OWNED A 2014 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE VEHICLE HYDROPLANED AND SPUN AROUND. IN ADDITION, THE VEHICLE FLIPPED AND ROLLED MULTIPLE TIMES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND PASSENGER WERE INJURED AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Air bags, Seat belts, Sep 11, 2015
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Seat belts, Aug 6, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jul 22, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER ON SEVEN OTHER OCCASIONS AND THE DRIVER SIDE AIR BAG WAS REPLACED A SECOND TIME. ALSO, THE WIRING HARNESS WAS REPLACED TWICE AND THE TECHNICIAN INFORMED THAT THERE WAS AN OPENING IN THE AIR BAG WIRE WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Air bags, Jul 20, 2015
2014 RAM TRUCK 15000 MILES. PUSHING TWO YEARS OLD. DAY ONE -- STARTS GREAT, RUNS ABOUT 2MINUTES, DIES. THIS OCCURRED FOR ABOUT 3 MONTHS, BACK TO BACK REPAIRS, HAD TO USE ROADSIDE SERVICE. FINALLY CURED THAT. NEXT PROBLEM TO THIS EXACT DATE-- AIRBAG LIGHT ON RIGHT NOW!! DEALERSHIP HAS TRIED NUMEROUS REPAIRS AND FIXES, NO LUCK! MANY TRIPS BACK AND FORTH TO DEALERSHIP, (8 REPAIR ORDERS) STILL ON RIGHT NOW! NOT FIXED!! 4 ATTEMPTS OR CASES WITH THEIR "STAR TEAM" WHATEVER THAT IS? THEY SUCK!! CHRYSLER RESOLUTION TEAM HAS TRIED AND I SAID TRIED TO RESOLVE, OFFERED ME $$$ AND WIPE OUT PAST HISTORY, EXTENDED WARRANTIES, I SAID TAKE THAT AND STICK IT UP YOUR ??? REALLY, I JUST WANT AIRBAG FIXED NOT COVER IT UP AND THINK IM DESPERATE FOR MONEY, GUESS WHAT? IM NOT!! NOW HAVE RETAINED A LEMON LAW ATTORNEY TO MAYBE HELP. ITS BEEN MANY MONTHS AND CHRYSLER TELLS HIM "NO REFUND OR REPLACE" THEN CHRYSLER ATTORNEYS TRIED TO OFFER ME $2000 AND THINK I WOULD BE HAPPY AND SAY "SURE". THEN AGAIN I TOLD MY ATTORNEY TO TELL THEM TO STICK THAT UP THEIR [XXX]!! DO THEY THINK IM THAT EASY OR STUPID!! PLAIN AND SIMPLE AND YOU WILL UNDERSTAND WHEN I TELL YOU THIS ------ ITS MY LIFE YOUR MESSING WITH DAILY, 50/50 CHANCE IT MIGHT OR MIGHT NOT WORK, RUSSIAN ROULETTE EVERY TIME I SIT BEHIND THE WHEEL AND DRIVE, THEY DON'T CARE!! I GUESS SINCE THEY ARE A MULTI BILLION DOLLAR CORPORATION THEY DON'T GIVE A [XXX] ABOUT LIFE'S, THEIR PRODUCT OR NAME. JD POWER MUST NOT TAKE THIS INTO CONSIDERATION WHEN THEY AWARD "BACK TO BACK" TRUCK OF THE YEAR!! MY TIME, MY LIFE, MY FAMILY IS IMPORTANT CHRYSLER!! I REALLY WANT THE RAM TRUCK/CHRYSLER OWNERS TO KNOW HOW WELL YOUR LIFE OR PROBLEM MEANS TO THEM. I HOPE THIS BLOWS UP THE INTERNET, NATIONAL NEWS, GOES EXTREMELY VIRAL!! HELP ME!! PLEASE SHARE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Jul 15, 2015, crash
I AM EXTREMELY CONCERNED THAT I WAS IN AN ACCIDENT THIS MORNING TOTALLING THE TRUCK AND THE AIR BAGS DID NOT DEPLOY. WHY???
Steering, Air bags, Jul 10, 2015
TODAY IS JULY 10, 2015. THE VEHICLE IS 2014 DODGE RAM 1500 CREW CAB PICKUP PURCHASE NEW. ON THE STEERING WHEEL WHERE THE HORN AND AIRBAG ARE LOCATED THE SEAM CRACKED OR SEPARATED STARTING JUST BELOW THE LETTER "S" STAMPED ON IT FOR SRS AIRBAGS AND IF YOU ARE SITTING IN THE DRIVERS SEAT AND LOOKING AT THE WHEEL THE CRACK OR SEPARATION CONTINUES FROM THAT POINT AND RUNS STRAIGHT TO THE RIGHT AND UP TO THE END OF THE COVER FOR THE SRS AIRBAG IN THE STEERING WHEEL. WHEN THE HORN IS PRESSED THE CASING WHICH IS CRACKED OR SEPARATED SCRATCHES YOU OR YOUR FINGERS GET STUCK OR CAUGHT INSIDE THE OPENING. THE DEALER STATED THAT BECAUSE THE MILEAGE IS OVER THE 3 YEAR 36000 MILE WARRANTY IT WOULD NOT BE COVERED. HOWEVER, IF WE AGREED TO HAVE ADDITIONAL MAINTENANCE DONE TODAY UNRELATED TO THE FREE OIL CHANGE THEY WOULD COVER THE COST TO REPAIR THE DEFECT. PLEASE NOTE THE DEALER CONFIRMED IT WAS A MANUFACTURED DEFECT. I CONTACTED CHRYSLER AND FILED A COMPLAINT WITH THEM.
Air bags, Mar 23, 2015
MY WIFE WAS DRIVING AND CAME TO A STOP AT A LIGHT, ONCE STOPPED THE SERVICE AIRBAG SOON LAMP CAME ON AND STAYED ON FOR ABOUT 15 MINUTES. THEN JUST LAST WEEK IT HAD THE SAME ERROR CODE ON THE SCREEN WHILE I WAS DRIVING BUT I WASN'T STOPPED. IT STAYED ON ABOUT 20 MINUTES THIS TIME. *TR
Air bags, Feb 23, 2015
SWERVED TO MISS A DEER. BRUSHED A BANK WITH THE TIRE ONLY. NO DAMAGE TO VEHICLE. JUST AIRBAG DAMAGE TO INTERIOR. *TR
Air bags, Dec 2, 2014, crash
AIRBAGS DEPLOYED IN A MINOR SIDESWIPE COLLISION AT HIGHWAY SPEED. THE DRIVER WAS NOT ABLE TO CONTROL THE VEHICLE BECAUSE OF THE SMOKE (DUST?) FROM THE AIRBAG INFLATION AND THE BAG ITSELF IN HIS FACE THAT PREVENTED HIM FROM SEEING WHERE HE WAS GOING. WE HIT A UTILITY POLE AT SPEED AND SEVERAL TREES WHICH EVENTUALLY STOPPED THE TRUCK. THE AIRBAGS DEPLOYED AT THE INITIAL (VERY MINOR) IMPACT AND WERE OF NO BENEFIT TO US IN THE SUBSEQUENT MAJOR IMPACTS THAT WE COULD NOT EVEN SEE COMING. IN THIS CASE DRIVER ERROR MAY HAVE CAUSED THE INITIAL IMPACT BUT MANY ACCIDENTS OF THIS TYPE MAY FOLLOW DEER/AUTO CRASHES THAT OCCUR AT HIGHWAY SPEEDS AND DO NOT SLOW THE VEHICLE DOWN. PERHAPS THE THRESHOLD IMPACT FOR AIRBAG DEPLOYMENT SHOULD BE HIGHER OR AIRBAG DEPLOYMENT MODIFIED SO DRIVERS ARE ABLE TO CONTROL THEIR VEHICLE AFTER AN INITIAL IMPACT THAT DOES NOT STOP THE VEHICLE. I HAVE TO WONDER HOW MANY HUMAN DEATHS IN DEER/AUTO COLLISIONS RESULT FROM SECONDARY IMPACTS AT HIGH SPEED BECAUSE DRIVERS COULD NOT STOP THEIR AUTO SAFELY BECAUSE OF AIRBAG DEPLOYMENT AT THE INITIAL HIT. *JS
Air bags, Oct 26, 2014, crash
ON JULY 30TH I WAS DRIVING MY 2014 RAM 1500 THOUGH AN INTERSECTION AND GOT HIT BY ANOTHER TRUCK GOING THROUGH THE LIGHT (PASSENGER SIDE REAR TIRE). THIS SPUN MY TRUCK SIDEWAYS AND ROLLED IT 2 OR 3 TIMES ABOUT 50 FEET. AT THIS POINT THE TRUCK WAS LAYING ON ITS PASSENGER SIDE DOOR. AFTER LOOKING OVER THE VEHICLE, I NOTICED THAT THE ONLY AIRBAG THAT WENT OFF WAS THE DRIVER SIDE CURTAIN. THERE WERE 5 PEOPLE IN THE TRUCK AND ONLY ONE SUSTAINED MAJOR INJURIES. MY MOTHER HAD A BROKEN NECK AND BACK AND ENDED UP SPENDING ABOUT A MONTH IN THE HOSPITAL. THE OTHER 3 PEOPLE IN THE CAR WERE MY 2 CHILDREN AND WIFE. WE WERE VERY FORTUNATE, BUT WITH ONLY ONE AIR BAG DEPLOYING IT COULD HAVE BEEN ALLOT WORSE. *TR ..UPDATED 05/09/17 *BF *JS
Air bags, May 16, 2014
I WROTE A PRIOR COMPLAINT REGARDING THE AIR BAGS. I HAD TAKEN THE TRUCK IN 7 TIMES. AFTER I RECEIVED AN EMAIL BACK STATING THE CASE WAS CLOSED, I WAS UPSET. I CONTACTED CHRYSLER ONE MORE TIME, AND THEY APOLOGIZED AND REIMBURSED ME FOR MOST OF THE REPAIRS. IN THE END, I WAS PLEASED THAT THEY RECOGNIZED THE PROBLEM AND WERE WILLING TO RECTIFY THE SITUATION.. *TR
Air bags, May 15, 2014, crash
THE VEHICLE HIT THE GUARD RAIL AND TURNED OVER ONTO ITS SIDE. NO AIRBAGS DEPLOYED. THE TRUCK WAS TOTAL. THE AIRBAGS SHOULD HAVE DEPLOYED AND COULD HAVE MINIMIZED THE INJURES. *TR