2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints: electrical system
244 reports, newest first. Show all
Electrical system, Nov 12, 2024
The Horn and all push buttons on the steering wheel except for the cruise control on/off no longer work. The vehicle was subject to a recall for the same problem. The vehicle was supposedly repaired, but again the problem has come back. I believe the repair was either not performed or was done poorly due to the problem coming back.
Electrical system, Oct 16, 2024
The center of the instrument cluster has gone blank. You cannot see any of the mileage speed tire pressure any of the information that is located on the center of the instrument cluster between the tachometer and the speedometer
Electrical system, Vehicle speed control, Other or unspecified, Oct 15, 2024
Does not start reliably. When driving vehicle sputters and even stalls or complete shut offs while driving. Will loose ability to accelerate and lack power. Taken to 4 different mechanics / 2 of which Dodge Dealerships and no one can find whats wrong. Engine light on.
Steering, Electrical system, Oct 14, 2024
I was driving down the highway when my steering wheel locked up and a warning light lit up saying “service power steering”. Very scary and dangerous situation to be in during traffic hours and I was stranded for a few hours until a tow truck could come pick me up on the side of the highway. The truck was towed to the dealership and they informed me the problem was the Power steering rack, having to spend thousands since It’s not covered under warranty. As far as who’s inspected it is unknown due to it being at the dealer. There were no signs or symptoms prior to the incident.
Electrical system, Service brakes, Oct 1, 2024
I have a fault in the ABS Control Module. I have been waiting on a replacement part since September of 2023. The current part number for repair has been discontinued and it sounds like the ABS Control Module is under engineering review. When the fault is thrown it turns of traction control and does not allow the use of 4 wheel drive. I have serious safety concerns when driving my vehicle when the abs fault is thrown. If the part has been discontinued and it is under engineering review how has it not been recalled.
Electrical system, Sep 30, 2024
When I start the vehicle the power steering light comes on and stays on until the vehicle warms up. Once the vehicle is warm, the light goes off. Usually this light stays on for approximately 10 minutes. I can’t begin driving until the light goes off. It has not ever come on while driving
Steering, Electrical system, Sep 27, 2024
My electric power steering is fixing to cause me to be in a major accident. This should not be happening as I have only had the vehicle two years now. I don't have the funds to fix it and it's my everyday driver. Dodge needs to fix this problem as it is a manufacturing default and it is on them. This has been happening for 19 months now
Electrical system, Service brakes, Sep 2, 2024
ABS, Traction control, and brake light on. DTC code C2200-49 internal electrical error. Part is not available for sale. What are owners to do?
Electrical system, Aug 8, 2024
EVIC loses power/flickers constantly. Fuse is good.
Steering, Electrical system, Jun 7, 2024
Driving my 2014 Ram 1500 SLT (approx 95000mi) truck home from work and the electronic power steering just stopped working. Had a very difficult time trying to navigate home on the highway. Upon self inspection I determined the power steering rack went bad from water intrusion because of a faulty rubber boot that you cant readily see with a slit in it. And also blew the fuse mounted to the battery. These steering racks are in short supply for some unkown reason, are difficult to find, and ungoldy expensive. I ordered the new parts and did the install myself to save money but it was still $2200+ for someting that should be an absolute safety issue or recall. The electronics are supposedly coated in a water proofing compound. I returned the junk part to the origin of purchase (Rock Auto) to get my petty $75 core charge back. I am only submitting this because I believe it is an extreme safety hazzard on such an important component of a vehicle. After whole replacement with expensive current revisioned parts I now have a functioning vehicle again.
Steering, Electrical system, May 20, 2024
The power steering intermittently goes out and locks up the steering wheel. Almost wrecked leaving a gas station had to pull over and disconnect battery terminals to reset it and it finally started back working. Drove home and turned the truck off, when I turned it back on it was locked up again with the error flashing on the cluster. It started doing this May 17, 2024. Haven’t drove vehicle since then.
Electrical system, May 6, 2024
instrument cluster/panel Flickers and goes completely dark stay dark/blackout the majority of the time. There is a recall for the year 2014 but only if manufactured between July -August. Ours manufactured in October .this has been an on and off occurrence since maybe 2018 when we took it to the dealer early on it didn’t happen so they couldn’t address it. However it is off more than on and we have seen the recall. The blackout restricts our ability to see and monitor gages.
Electrical system, Feb 11, 2024
Dashboard says that my left headlight is out, or my left and sometimes right turn signals are out. Upon checking, the headlight is new and the turn signals are working properly outside of the truck.
Electrical system, Other or unspecified, Feb 3, 2024
Issues constantly with hvac control module and climate system...every other time I start my ram, I either have AC in the heating mode or vice versa, or the computer is NOT communicating with the hvac module and blend doors for when I request heat, ac or defrost dashboard control etc.( I have replaced many blend doors oem, and hvac modules and had Chrysler recalibrate the blend doors and hvac/climate control system with NO success! Please help!
Steering, Electrical system, Service brakes, Feb 1, 2024
Our truck kept coming up with check engine, ABS and traction control lights. Come to find out, it is the ABS Module Control that needs to be replaced. In doing research, I have found that there have been numerous complaints on this same issue for years. At what point does it become neglect on Dodge? There have been accidents yet they're continuing to ignore this situation and it's allowed???
Steering, Electrical system, Dec 24, 2023, crash
Was driving one day while towing a trailer and all of a sudden while making a left turn the power steering went out which caused me to hit an embarkment and damage the front bumper area of my vehicle. My safety was put at risk because of the damage it caused and how difficult the steering became all of a sudden without warning or anything. There weren't any warning prior to the power steering going out, but as soon as it went out a symbol appeared on the dashboard. This was the first time that I have ever seen that symbol. Vehicle hasn't been inspected by anybody other than myself. Checked for recalls and saw that my 2014 wasn't included.
Steering, Electrical system, Dec 14, 2023
The electronic power steering system started to fail on its own. There was no real reason for this problem. There is full power to system and no blown fuses. It is a gamble as to when the system decides when it wants to work.
Electrical system, Exterior lighting, Vehicle speed control, Nov 18, 2023, crash
This is the 4th time it's happened and also the 2nd time iv almost been killed!! I have a 2014 ram 1500 which iv grown to love. Iv have alot of issues but never complained and just took care of ... yet the gauge cluster display decides to go into a party mode (strobing) and flickering or just flat out going black!!! I have bad eyes and twice now within 2 months driving at night iv gone off the road because of the flashing in my eyes! Iv found this is a common issue but the dealer told me I cannot get it fixed even though it's been recalled under other trucks! This has almost killed me! Please all I'm asking is to fix this for me... I love this truck but I'm terrified to drive it now with this issue let alone get rid of it and God for bid someone else has an accident . Please help a ram fan pile on the miles with a safe vehicle.. thank you for your time, im sorry for the long message but this is very serious and obviously a safety issue . Again, iv gone off the road and avoided a very serious incident that was caused by a faulty part. I completly understand parts going bad and having to replace them out of pocket. NOTHING SHOULD WORK FINE ONE MINUTE AND THEN ALL OF A SUDDEN START STROBBING IN ANYONES FACE . Thank you again
Steering, Electrical system, Nov 7, 2023
your letter says I can review my report but couldn't find it NHTSA JD#11531515 SO On JULY 7th I started up my truck put it in reverse and had no power steering shut it off and restart still the same could not turn the wheel. I checked the internet someone said check the 2 fuses by battery they were good. had towed on Monday 7-10-23 to Fayetteville dodge they checked it out said I needed a new elect. power rack. they ordered and it took 3 weeks at a total cost $5172.23 out of my pocket. I have pict. of old rack numbers P68230029AA TIC1713C5058 made in LUNGT AN TAIWAN 04301477146714 & 77053805480546 also all paper from dealer with numbers of new rack 68536637AB GEAR RACK and PINION THANK YOU FOR THE WORK YOU DO
Electrical system, Service brakes, Forward collision avoidance, Oct 30, 2023
Vehicle began experiencing electrical issues upon ABS/HCU unit failure. While initially intermittent, which allowed continued usage of the vehicle, additional components such as cruise control, trailer braking, etc., began to malfunction. Warning lights would toggle on and off, and truck began to have no-start problems with C0020 ABS codes and UO140 codes being thrown. Truck went to two Ram dealerships for inspection and neither could replicate any issues, but they were able to see the warning lights and code history. After being advised to first replace TIPM, battery, and starter, my truck has now completely died in my driveway. When I attempt to start, the check engine light comes on (in addition to ABS, trailer brake, traction control, etc.) and flashes between 3-10 times. I've now been told by dealer that the problem is actually in the ABS module and HCU, which due to the known issues with these parts may have caused damage to all of these other components, leading to the fault in the canbus system. This has been ongoing for nearly two years, which is ridiculous for the money spent on this vehicle. I've been advised by other Ram truck owners dealing with this type of situation to file a report in efforts to aid the ongoing investigation. Please feel free to contact me if I can be of any further help, or alternatively if there is a resolution to this matter. Thank you and kind regards.
Electrical system, Service brakes, Air bags, Oct 16, 2023
The contact owns a 2014 Ram 1500. The contact stated that the ABS had water in the system. Several unknown warning lights were illuminated. The power steering and traction control became inoperable. The contact stated that the brake pedal was soft when depressed. The vehicle was taken to the local dealer, where it was determined that the ABS module, the front wheel, and the rear wheel sensors needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who stated that the cap was full of grease and failed to connect, and the sensors were loosened. There was condensation in the module. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 160,000. The contact stated it seems like with having the four wheel drive in gauge, an the abs malfunctioning, it took out the transmission.
Electrical system, Engine, Fuel/propulsion system, Oct 4, 2023
The components that malfunctioned in my 2014 Ecodiesel Ram 1500 was the fuel sending unit and fuel pump. As I was driving on the freeway my truck started cutting out and stalling from 75 mph. It finally stalled and I was able to pull over in the middle island on the freeway I was on. The truck would start then turn off. The fuel gauge read over 1/4 tank of diesel fuel. The safety of myself or my family could have been at risk if someone else was driving that truck. Even for myself trying to pull out of full commuter traffic was very dangerous with a stalled vehicle. I don't know if the problem has been reproduced or reported by any other owner of the same vehicle. The only inspection was done by the Auto shop that works on my truck. Their were no warning lights or alerts on my dashboard display while this event took place. I had my vehicle towed to the shop that does service for me. They discovered I was out of fuel due to a faulty sending unit and fuel pump. The fuel gauge on the dash was showing 1/4 tank when it was actually empty.
Steering, Electrical system, Sep 29, 2023
Truck has hardly ever been driven,, at 2,602mi smelled plastic burning for about 5 seconds when first cranked up,, this happened 2 different times, then no power steering,, warning light came on ,, been PARKED,, after researching the problem of CONTAMINATION OF THE EPS MODULE,, called MY RAM DEALER won't give me an app. for 2 months to check it out,, THEY KNOW WHAT IT IS,, TY RAM
Power train, Electrical system, Engine, Sep 27, 2023
There have been several recalls on this vehicle. The day after purchase there was a class action settlement. I’m curious as to how the dealership was allowed to sell this vehicle knowing they had all the information in regards to the sell. The vehicle should have had a stop sell. Our family was at risk when the engine started to give out while on the road. The vehicle has been sitting at the shop for months with back and forth on an engine failure, etc. replacement. It’s all fine to purchase the vehicle, yet we are facing the consequences of the manufacturer/dealership negligence and left with no help and being dismissed due to claims of parts not available. We have a family of 6 and down to one vehicle but, not our part but, due to the fact we have one vehicle. I have sent an email 3 times due to this issue and no one bothers to touch base. The recalls had to have been known by the seller, yet did not disclose the potential risks. We went through major decisions to find a way to pay the vehicle off and I feel that because it is, they got their money and do not care. However, we do and it does not disregard the fact it was manufactured improperly and sold when it should not have been. Not only were other drivers at risk due to the faulty vehicle but, my family was.
Electrical system, Vehicle speed control, Service brakes, Sep 14, 2023
No accident has happened but I have had the Anti-lock brake module go bad in my truck and it has disabled cruise control, anti-lock brakes and traction control. So basically just old fashion standard braking is all that is working. Took it to the dealership and they told me the part is on hold by Ram for review by their engineers. So I called Ram directly and they said it is under review but they could expedite the part for me. I see there is a law suit pending for the 2017-2018 Ram 2500 and 2017-2018 Ram 3500 but not any other years. After doing some further research online and using an ODB reader I see that this is actually a very common issue even with my year and model. Even at the dealership when I started to explain the issue, they stopped my and told me exactly what it was and that they have seen it many times. I believe because of the number of issues being registered online and in dealerships that this should be a safety recall, especially because we are talking about braking. I will attach photos.