2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints: power train
191 reports, newest first. Show all
Power train, Electrical system, Service brakes, Jun 17, 2026
With no warning my truck lost all anti-lock braking, traction control, stability control, trailer brakes, and 4x4 capability (computer will not allow 4x4 to engage). This is due to an "abs module" failure. Ram/Dodge has no new units available to repair this faulty part and no ETA on if/when they will be available. There was thankfully no accident with this failure but obviously, it could lead to one. Especially since the part cannot be fixed. Owners are left with scavenging used parts that are still operational. As in my case, my vehicle will have to be "fixed" with an abs module from a wrecked truck! Also, the electronic steering can fail with no warnings. Leading to complete loss of power steering, traction control, and stability control. This failed on my truck as I was driving as well. Thankfully again, no accident with this failure. There is no new factory part to replace this unit either. I had this repaired with a remanufactured unit that failed in one month, then it was replaced again and seems to be fixed for now. These are keystone components to an automobile and it is unacceptable for them to just stop working and have no available parts to the responsible consumer. This leads to owners having a useless worthless vehicle rotting in the driveway or a highly unsafe vehicle on the road to those irresponsible. I want to also shed light to the fact that these issues encompass model years from 2009 to brand new 2026 Ram trucks. There are people with 2025-2026 Ram trucks dealing with this same issue, my vehicles age isn't an iota to molten issues under the surface to Ram owners! No one is asking for a hand out but to merely repair our vehicles.
Steering, Power train, Electrical system, Mar 30, 2026
The vehicle experienced a sudden loss of power steering while in operation, creating a safety concern due to reduced ability to control the vehicle. At the time of failure, multiple electrical and control module faults were present. The vehicle was inspected by a dealership, which diagnosed the issue as requiring rack and pinion replacement. The owner paid out of pocket for this repair. Dealership documentation shows the steering failure occurred alongside multiple electrical system faults. During the same service period, the dealership also performed multiple safety recall repairs, including control module and software updates. These systems are integrated, and the steering failure occurred in conjunction with electrical and control module issues later addressed under recall. This raises concern that the original failure may be related to defects now identified under active safety recalls. The owner incurred significant repair costs prior to recall correction. This situation presents a potential safety related defect involving steering and electrical system interaction.
Power train, Electrical system, Engine, Mar 11, 2026
The recall for the loss of signal from the tone ring in recall 66A was supposed to allow the vehicle to use the signal from the camshaft positioning sensor. This recall was completed on my truck but the loss of signal from a bad tone ring has resulted in the same condition as the original recall which is inoperability of the vehicle. This still poses a safety threat as the recall did not correct the issue. The manufacturer is now claiming that the recall period is expired and the tone ring failure will not be covered. the repair is 1700 and may still result in a failure of the vehicle to maintain propulsion as it did for me on Jan 30th, 2026. I have a case open with Stellantis to try and get an answer to this, but it is still a safety concern. case number 895950295
Power train, Fuel/propulsion system, Jan 4, 2026
Fuel tank strap fell out of the holding slot and came the strap came into contact with drive shaft cutting the rear driveshaft into. causing it to drop and slinging it self under the truck till I got stoped driving down the road this could have caused a gas leak and sparks igniting the fuel or the back half of the drive shaft could had dug into the road causing the lost of control or flipping the truck
Power train, Engine, Dec 31, 2025
The magnetic material on the tone wheel detached causing a crank position sensor error code (P0336) and subsequent misfire while accelerating into traffic. The software had been updated per recall W58 (NHSTA 20V-475). Vehicle could be restarted but lacked full power. The vehicle is out of warranty, however, Stellantis directed that a dealer make repairs, customer pays out of pocket ($3200), and claim be submitted for reimbursement. Stellantis promptly denied the claim, despite correspondence in writing and recorded customer service phone call. A BBB complaint has been filed against Stellantis.
Power train, Fuel/propulsion system, Dec 17, 2025
Fuel tank bracket come off dropping the front of the fuel tank and got against the drive shaft and cut it in half causing the drive shaft to drop and bang around the under the truck to I was Abel to get stoped in the middle of the hwy this could had been a very serious. Have contacted Ram and this is a known problem that they do not want to repair the damage caused by the strap the drive shaft could had dug into the pavement cousin the truck to crash or bust the fuel tank and creating the tank to explode causing serious injury or death
Power train, Electrical system, Engine, Jun 4, 2025
The abs module for this vehicle has failed and is a major safety hazard. A known issue that has been on going with this particular part for years. I myself have waited over 6 months with a lemon of a truck because the part is on back order. We have called multiple dealerships and their response has been, “the part is on manufacturing review. “ No recall for this specific part has been issued and no dealership/insurance or Chrysler themselves have not provided us or any others with a solution.
Suspension, Power train, Service brakes, Apr 30, 2025
ABS module malfunctioned, auto maker has no available replacement. No ABS module available, vehicle is undrivable, no parts being made to fix.
Steering, Power train, Electrical system, Mar 5, 2025
The electric power steering (EPS) system on my 2014 Ram 1500 has intermittently failed, most recently when transitioning from idle, such as leaving a parking lot, and during deep turns. This marks the third time I've experienced steering-related issues with this truck. Each time the EPS fails, a "Service Power Steering" alert appears, and the steering becomes extremely difficult, posing a serious safety risk, especially in situations requiring precise maneuvering or sudden corrections. A sudden loss of steering control could lead to a collision, potentially resulting in serious injury or death. This issue has been previously repaired twice—once by the original dealer and once under warranty after I purchased the truck, without prior knowledge of the problem. Despite these repairs, the failure has returned, indicating an unresolved or recurring defect. The issue has not yet been diagnosed or confirmed by a dealer or independent mechanic for this latest occurrence. The vehicle is available for inspection upon request.
Power train, Jan 31, 2025
I had my 2014 Ram 1500 Ecodiesel serviced for a recall regarding the crankshaft position sensor, recall 66A/NHSTA 23V-411 in December of 2023. The recall calls for an update to be downloaded to the crankshaft position sensor to allow it to continue functioning when the adhesive fails on the magnetic strip on the tone wheel. In January of 2025 I was driving down the road when the Service Electronic Throttle Control System light came on. I immediately lost power, my truck wouldn't go above 3K RPMs, and has a hard time starting. I took it to the dealership on January 21, 2025 and they diagnosed it as needing the crankshaft position sensor replaced. The dealership quoted me $1600 to replace. I called Ram to see if they would cover the bill since that part is recalled. They said that since the 8 year warranty is expired, and the recall had already been served, they would not honor the recall. My concern is that adhesive on the magnetic strip failed, causing the crankshaft position to be damaged. This occurred while driving at low speeds. Had this happened while driving down the interstate, the sudden loss of power could have been catastrophic. My truck still will not go above 3K RPMs, has very little power, and has trouble starting. Even though this part is recalled, neither the dealership nor the manufacturer will cover the costs to replace the part.
Service brakes, Hydraulic, Power train, Dec 2, 2024
The contact owns a 2014 Ram 1500. The contact stated while driving 40 MPH, an audible warning chime and the "Service Shifter" message was displayed. The contact drove the vehicle; however, upon restart of the engine, the gear shifter failed to move out of park(P). The vehicle was initially towed to an independent mechanic where several undisclosed repair attempts were made; however, the failure persisted. The vehicle was then towed to a dealer where the contact was informed that the ABS module needed to be replaced. The manufacturer was notified of the failure and a case was filed. The vehicle remained in the dealer possession unrepaired. The failure mileage was approximately 116,000.
Power train, Aug 9, 2024
W58/NHTSA 20V-475 repair failure. Crankshaft tone (reluctor) wheel delamination of magnetic material with loss of crankshaft position. Update to powertrain control module software did not prevent engine stall. Safety recall W58 completed 22 May 2023 (79K miles) with update to the powertrain control module software to maintain engine operation if the signal material is lost. On [XXX] truck had engine stall while in parking lot. I could have had accident endangering self and others if engine stall occurred on highway. Following repeated start attempts and an uncharacteristically long start, a "Service Electronic Throttle Control" message came on. I was able to drive the few miles home. I took truck to dealership for service. Service advisor said following diagnostics, that crankshaft tone wheel needs replacement and not covered by existing recall warranty. I was charged $2635.18 and lost use of vehicle for a week. Invoice states "Found missing segment from tone wheel". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Jul 26, 2024
Tone Wheel failure. Listed as a remedy for recall 66a but dealer said my VIN doesn’t qualify for wheel replacement even though I qualify for 66a. My vehicle received the same faulty tone wheel that other got recalled. Please update 73a to include my batch of VIN numbers.
Power train, Engine, Jan 16, 2024
The reluctor wheel on my 2014 Ram 1500 Ecodiesel has failed. The truck was taken to the dealer on May 8th of 2023 where they flashed the ECU as a remedy for the vehicle losing signal between the magnetic material on the Tone Wheel (reluctor wheel). A few months later the vehicle went into "limp mode" with a crankshaft position sensor fault and became hard to start. A local mechanic shop explained to me that the tone wheel is has failed leading to the hard starting and advised me that there is a Technical Service Bulletin on the issue and I should call a local dealer to see if they will do the repair at no cost. I called a local dealer to tell them that the tone wheel has failed and asked if it was part of the recall [XXX] ). I was told no that it is not part of the recall and repairs would be an out of pocket cost. These tone wheel failures are a known issue by the manufacturer and flashing the ECU is a half measure at best in an effort for them to do as little as possible to address the actual issue for the consumer. The safety of my wife and other drivers was put at risk when the vehicle suddenly and unexpectedly went into limp mode on a busy highway where limp mode is well below the speed of traffic. Had the recall addressed the known faulty part instead of just telling the ECU to force limp mode when the known faulty part inevitably fails the safety of my wife and the public would not have been affected by this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Power train, Oct 19, 2023
I was driving at 45mph, and the steering wheel locked completed it was extremely dangerous and I almost crash. I am wondering if there any recall. Pissed costumer.
Power train, Electrical system, Engine, Sep 27, 2023
There have been several recalls on this vehicle. The day after purchase there was a class action settlement. I’m curious as to how the dealership was allowed to sell this vehicle knowing they had all the information in regards to the sell. The vehicle should have had a stop sell. Our family was at risk when the engine started to give out while on the road. The vehicle has been sitting at the shop for months with back and forth on an engine failure, etc. replacement. It’s all fine to purchase the vehicle, yet we are facing the consequences of the manufacturer/dealership negligence and left with no help and being dismissed due to claims of parts not available. We have a family of 6 and down to one vehicle but, not our part but, due to the fact we have one vehicle. I have sent an email 3 times due to this issue and no one bothers to touch base. The recalls had to have been known by the seller, yet did not disclose the potential risks. We went through major decisions to find a way to pay the vehicle off and I feel that because it is, they got their money and do not care. However, we do and it does not disregard the fact it was manufactured improperly and sold when it should not have been. Not only were other drivers at risk due to the faulty vehicle but, my family was.
Power train, Engine, Aug 30, 2023
Engine stalled while passing vehicle on the highway. Lost power no acceleration. Once the engine stalled and I could not accelerate multiple vehicles behind me almost wrecked almost causing a multiple car pile up. It was towed to dealership. Dealership ran its diagnosis and the issue was the tone wheel. They told me it was a recall 66A that has no fix yet. Multiple warning lamps came on once the engine stalled. Once parked tried starting the truck and it would not turn over. It told me to service engine throttle body control. There were no warnings before the engine stalled. I bought the truck a week ago and now I do not have a vehicle or an ETA on when my truck will be fixed. There is another recall out on this truck from almost a year ago with no fix either. I called FCA and all they told me is there was no fix. Now I have no vehicle and FCA wont give me a rental truck. So now I have no truck haul or tow with.
Power train, Engine, Fuel/propulsion system, Jul 29, 2023
This is the second attempt reporting this issue with this vehicle and I have not received any response. This vehicle has recalls and was sold with recalls, in which I find this highly irresponsible from all angles. You can see for yourself the safety risks, it is very clear it is a safety hazard issue. Yes, the vehicle has been looked at and we have the proper paperwork and also, yes, warning lights have come on and they were checked and dismissed as “normal.” It is not normal, nor is it safe, nor is this acceptable. Not a single person, manufacturer, even cares to fix this problem that did not occur on our behalf, it is due to horrible manufacturing. How these vehicles are allowed to be sold blows my mind.
Power train, Jul 24, 2023
4 of the exhaust manifold bolts were broken, so exhaust manifold was leaking and making vehicle very loud. Both sides of engine had broken bolts. Safety of me and my passengers was not at risk, if you were to exclude our eardrums. I had an independant service center fix the issue. the failed component was not inspected by the manufacturer, police or insurance representatives. The shop that did the work inspected the failed components. The engine was making a loud ticking noise while running. Noise was emitting from both sides of the engine.
Power train, Engine, Fuel/propulsion system, Jun 23, 2023
On May 26th, 2023 I was driving my Ram 1500 with 3.0 liter diesel down a multilane road with traffic. At about 30 mph, normal driving, the engine stalled without warning and power brakes and steering were lost. Traffic continued to pass as I had to cross lanes of traffic and coast to a stop out of the way of traffic. The vehicle could not be restarted or put into neutral to move. There were no abnormal driving issues, noises, warnings, or messages prior to the event. The truck was towed to a Ram dealership for inspection. The engine code clearly indicated that there was an issue with the crankshaft sensor. The dealership diagnosis was that the oil pump had failed and the engine was destroyed. After towing it to a second, independent shop, the actual diagnosis is that the reluctor wheel (tone wheel) and crankshaft sensor had failed, preventing fuel injection to the engine. This is a known issue on 2014-2016 Ram Ecodiesel trucks. My truck (manufactured in May 2014) was not a part of the recall. Once the transmission was removed to validate the tone wheel issue, it was confirmed when the mechanic found that the magnetic strip on the tone wheel had delaminated and broken off. The magnetic strip had multiple cracks. This part is in my possession and available for inspection. After replacing the tone wheel and crankshaft position sensor, the truck was back to running normally. The repair was completed by the shop at my expense because Ram refused to address the tone wheel issue or even look into it because it wasn't under recall. As of June 9th of 2023, Ram has said that they are possibly going to issue a recall for this (66A) but will not cover the expense because it was not repaired at a Ram dealership.
Power train, Apr 6, 2023
The contact owns a 2014 Ram 1500. The contact stated that while parked on a flat road surface, the transmission was shifted into park(P), but the vehicle rolled backwards. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.
Engine and engine cooling, Power train, Jan 25, 2023
The contact owns a 2014 Ram 1500. The contact stated that upon driving from a complete stop, the vehicle would not exceed 3 MPH as the safety mode engaged. The check engine warning light was illuminated. The contact parked the vehicle. The contact stated that the failure persisted the next day; however, the contact was able to drive the vehicle to an independent mechanic. The independent mechanic diagnosed that the failure was related to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) however, the VIN was not included. The independent mechanic referred the contact to a Chrysler dealer. The vehicle was towed to the local dealer, where the tone wheel crankshaft, transmission heater, exhaust temperature sensor was replaced, and the transmission fluid was flushed. The vehicle was repaired. The manufacturer was notified of the failure but declined to cover the cost of the repair. The failure mileage was approximately 86,047.
Power train, Electrical system, Jan 12, 2023
My vehicle VIN [XXX] shown "no unprepared recalls". However I saw that there was a past recall for this vehicle. The recall dealt with the digital instrument cluster which gives data on engine management, safety features such as ABS systems, and other safety items. I do not believe my vehicle had ever been repaired. My digital instrument system flashes on and off and many times, as all day today, was completely inoperable. This has been occurring for approx one year and the dealer told me that this was normal, which it is absolutely not. The dealerships around here have a habit of falsely signing off on repairs and recalls especially if the vehicle hit their lot with a recall during a trade-in. The new buyer would have no idea of such recall. Please assist me in getting this unprepared recall repaired. I would also like to address the faulty 8 speed transmissions which shudder and shift unnecessarily. This could cause a sudden loss power on acceleration in heavy high speed traffic and merging onto an interstate. Please look into this. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, Dec 5, 2022
Driving 75 on a regular highway and all of a sudden loud clunk and loss of ability to drive and almost caused truck to run into a ditch. Complete fracture of bracket on top of Axel Assembly causing CV Axel to completely come undone and damage to the front end.
Power train, Nov 30, 2022
Extreme vibration coming from the passenger right side. The half shaft for the 4 wheel drive is loose on the shaft from the differential. The only way to repair this is to take your differential apart, replace the inner shafts and replace the cv shaft / half shaft. Vehicle can not be driven from 65-80 miles an hour comfortably. This is such a common issue that some companies have come up with design solutions, however the repair is temporary at best as it will happen again since there is no way to prevent dirt from getting in between the shaft of the differential and the cv shaft