2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints: power train
191 reports, newest first. Show all
Power train, Jan 5, 2017
WHEN I PUT MY 2014 DODGE RAM PICKUP IN PARK AND GET OUT IT ROLLED BACK. THIS HAS HAPPENED THREE TIMES. TWICE IT ROLLED ABOUT 3 FEET, OTHER TIME ABOUT 6 FEET. DODGE DEALER HERE IN ANCHORAGE ALASKA CLAIMS THEY NO NOTHING OF ISSUE AND DO NOT HAVE A FIX FOR THE PROBLEM.
Suspension, Power train, Jan 4, 2017
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, THE AIR SUSPENSION WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, THE TRANSMISSION MALFUNCTIONED WHILE IN THE FOURTH WHEEL DRIVE POSITION. THE VEHICLE OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,819.
Power train, Dec 28, 2016
THIS MODEL VEHICLE CONTINUES TO LUNGE FORWARD/BUMP FROM THE REAR WHEN COMING TO A STOP FROM A 2-1 DOWNSHIFT. CHRYSLER DEALERS REFUSE TO ACKNOWLEDGE THE ISSUE AND STATE SINCE OTHER SAME MODEL/YEAR MAKES DO IT IT IS CONSIDERED NORMAL.
Power train, Dec 27, 2016, crash
MY SON'S RAM 1500 ROLLED FORWARD WHILE IN PARK DAMAGING OUR GARAGE DOOR. WE JUST HEARD ABOUT THIS VEHICLE'S TRANSMISSION ISSUES AND IT SOUNDS LIKE WHAT HAPPENED IN THIS SITUATION.
Steering, Power train, Other or unspecified, Dec 23, 2016
TRANSMISSION WAS REPLACED DUE TO A MANUFACTURING DEFECT, NOT PART OF A RECALL, REAR MAIN SEAL WAS REPLACED, REAR DIFFERENTIAL SEAL WAS REPLACED, HIGH MOUNT BRAKE LIGHT WAS REPLACED DUE TO WATER LEAKING IN THE CAB. THERE IS A CHEMICAL SMELL COMING FROM ENGINE THRU VENTS. FRONT TIRES WEARING ON THE OUTSIDE MOST LIKELY THE TIE ROD DEFECT THAT THE DEALER WON'T ACKNOWLEDGE.
Suspension, Power train, Wheels, Dec 23, 2016
I BELIEVE OUR TRUCK SHOULD BE PART OF MOST OF THE RECALLS LISTED FO RAM TRUCKS. OUR TIRES ARE WEARING ON THE OUTSIDE, THEY WON'T FIX. THE TRANSMISSION WAS REPLACED AT TWENTY SOME THOUSANDS MILES, AND MY WIFE BEING THE PRIMARY DRIVER SAID THAT WHEN YOU COME TO A COMPLETE STOP THE TRUCK SOMETIMES JUMPS FORWARD. THE REAR DIFFERENTIAL SEAL WAS REPLACED. I'M AFRAID THAT WE MIGHT LOSE OUR WHEELS ON THE ROAD. THERE IS ALSO A CHEMICAL SMELL COMING FROM THE ENGINE THAT EVERYONE CAN SMELL BUT THE DEALER. CURRENTLY WORKING WITH CHRYSLER AND BEEN DRIVING A RENTAL FOR ALMOST A MONTH.
Power train, Dec 23, 2016
MY VEHICLE IS A 2014 DODGE RAM 1500 AND HAS A TURN KNOB SELECTOR ON THE DASHBOARD FOR TRANSMISSION SELECTION. ABOUT A MONTH AGO, EARLY NOVEMBER LATE OCTOBER, I PUT THE SELECTOR IN P AND THE VEHICLE HAD ROLLED TO THE POINT WHERE I PRESSED THE BRAKE AND TURNED IT AGAIN FROM D TO P. THE SECOND TIME ALL WAS OK. I THOUGHT NOTHING ABOUT THIS UNTIL I NOTICED ARTICLES ABOUT OTHER PEOPLE HAVING THE SAME ISSUE. I REPORTED THIS TO MY DEALER, JOHNSON DODGE, WHO ADVISED ME THAT THIS WAS NOT A RECALL AFTER I GAVE THEM MY VIN. JUST MAKING SURE THIS IS A SAFE ISSUE. *TR
Engine and engine cooling, Power train, Dec 22, 2016
THE ENGINE OIL COOLER ON THE PENTASTAR 3.6L V-6 ENGINE CRACKED CAUSING OIL TO LEAK ONTO OTHER ENGINE PARTS AND THE GROUND. I NOTICED THE OIL LEAKING AFTER DRIVING APPROXIMATELY 4 MILES. THIS COULD EASILY START A FIRE OR CAUSE AN ENGINE TO SEIZE. *TR
Power train, Dec 21, 2016
HAS DIAL TRANSMISSION KNOB. SWEAR IT WAS IN PARK, OPENED DOOR, REALIZED IT WAS MOVING IN REVERSE. STOP IT AFTER DOOR WAS BENT FORWARD BY TREE. ALREADY BEEN CLAIMED AND REPAIRED. *TR
Power train, Dec 20, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE IN PARK, THE VEHICLE ROLLED BACKWARDS IN THE DRIVEWAY THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 02/16/17*LJ *CN
Power train, Dec 20, 2016
2014 RAM 1500 PICKUP. HAD STOPPED TO REFUEL MY PICKUP TRUCK. WHEN REFUELING COMPLETED, AND AFTER PUTTING ON MY SEATBELT, I STARTED THE ENGINE AND PLACED THE TRANSMISSION SELECTOR FROM PARK INTO DRIVE. AS I BEGAN TO ROLL FORWARD I HAD AN ELECTRONIC CHIME AND NOTICE DISPLAYED ON MY INSTRUMENT PANEL: "VEHICLE NOT IN PARK". HAVING ROLLED ONLY 10 FEET, I STOPPED THE TRUCK, PLACED THE CAR INTO PARK, AND WHEN I DID SO THE DIGITAL SPEEDOMETER GAVE AN INDICATION OF ZERO. I PUT THE GEAR BACK INTO DRIVE AND RECEIVED THE SAME ALERT. MY SPEED WAS NOT MORE THAN 2-3 MPH. I REPEATED THE PROCESS AND WHEN I GOT THE ALERT THE NEXT TIME I DECIDED TO CONTINUE TO DRIVE, AFTER WHICH THE ALERT DISAPPEARED. PERHAPS JUST A COINCIDENCE, BUT MY DIGITAL SATELLITE RADIO MALFUNCTIONED AND CONTINUED TO DO SO BEFORE SELF-CORRECTING 1.5 MILES LATER. THIS WAS THE FIRST AND ONLY OCCURRENCE. I HAVE NOT REPORTED IT TO THE DEALER. I AM ONLY REPORTING IT NOW TO NHTSA BECAUSE OF THE NEWS ARTICLE THAT I JUST READ CITING MY YEAR/MODEL VEHICLE BEING AMONG THOSE THAT HAVE HAD REPORTED ROLL-OFF ISSUES. THIS COULD BE RELATED AND MIGHT PROVIDE YOU WITH ADDITIONAL DATA FOR ANALYSIS. *TR
Power train, Other or unspecified, Oct 26, 2016
AFTER GOING TO TWO DEALERSHIPS, I AM UNABLE TO GET MY RECALL R46/NHTSA 15V-541 REPAIRED. TUTTLE CLICK DODGE IN IRVINE CALIFORNIA AND HUNTINGTON BEACH DODGE IN HUNTINGTON BEACH, CALIFORNIA BOTH ADVISE THAT THEY DO NOT HAVE THE PART, THAT CHRYSLER WILL NOT RELEASE THE PART OTHER THAN 2 A MONTH, AND AFTER ORDERING THE PART THROUGH BOTH DEALERS AND BEING TOLD I WILL BE CALLED WHEN IT ARRIVES, IT HAS BEEN MONTHS AND I STILL HAVE NO CALL AND NO REPAIR. *TR
Power train, Air bags, Oct 21, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHEN THE CONTACT UTILIZED THE SEAT BELT, THE SERVICE AIR BAG AND TRANSMISSION INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE LOCAL DEALER FOR MORE TESTING. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.
Power train, Oct 3, 2016, crash
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO REMAIN IN THE PARK POSITION. WHEN THE CONTACT RETURNED TO THE VEHICLE, IT HAD ROLLED AWAY AND BACKED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Power train, Jul 22, 2016
I AM WRITING WITH CONCERN I HAVE FOR A POSSIBLE VEHICLE DEFECT WITH A 2014 RAM 1500 4X4. I HAVE CONTACTED CHRYSLER CORPORATE AND HAVE RECEIVED LITTLE TO NO HELP. I HAVE BEEN BASICALLY TOLD THAT THEY DON'T KNOW WHAT THE PROBLEM IS AND HAVE TECHNICIANS WORKING TO SOLVE THE ISSUE. THE PROBLEM IS A TRANSMISSION ISSUE THAT THE NEITHER SERVICING DEALER NOR CORPORATE CAN REPAIR. IT HAS BEEN IN THEIR REPAIR SHOP 4 TIMES. MY LAST VISIT I WAS TOLD BY THE SERVICE MANAGER THAT THE REPAIR WAS NOT MADE BECAUSE THEY DID NOT KNOW WHAT TO DO AND TO 'DRIVE IT TILL IT BECAME WORSE OR MORE CONSISTENT.' THEIR MECHANIC AND SERVICE PERSONNEL HAVE HEARD THE NOISE AS WELL BUT CANNOT DETERMINE THE PROBLEM. THE NOISE IS A HIGH PITCH SQUEAL AT A DOWN SHIFT FROM THE 2ND GEAR TO 1ST GEAR. MY CONCERN IS THAT I HAVE ASKED THE SERVICING DEALER AND THE CASE MANAGER WITH CHRYSLER CORPORATE ABOUT THE SAFETY OF THE VEHICLE. REGARDLESS OF THE DOWNSHIFT SQUEAL BEING FROM 2ND GEAR TO 1ST GEAR, SHOULD THERE BE A CATASTROPHIC FAILURE OF THE TRANSMISSION AT HIGHWAY SPEEDS WHAT WILL HAPPEN? THEY WILL NOT ANSWER THIS QUESTION. IF THIS IS A SAFETY ISSUE, THEY NEED TO MAKE ME THE CONSUMER AWARE AND REPAIR AS NEEDED. I HAVE ASKED THEM TO REPLACE THE TRANSMISSION AND HAVE BEEN TOLD EVERY REASON WHY THEY CANNOT. I FEEL THIS IS UNACCEPTABLE AND MY SAFETY AND THE SAFETY OF MY FAMILY IS AT POTENTIAL RISK. I HAVE ATTACHED MY CORRESPONDENCE WITH CHRYSLER FOR YOUR REVIEW INCLUDING THE SERVICING DEALER DOCUMENTS AND THE CORPORATE CASE MANAGER.
Power train, Jul 21, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT ROLLED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,300.
Power train, Vehicle speed control, Engine, Jul 12, 2016
ENGINE LIGHT CAME ON ALONG WITH THE SERVICE ELECTRONIC THROTTLE CONTROL INDICATOR. TRUCK WOULD NOT SHIFT OUT OF 1ST GEAR; 3000 RPMS, WILL NOT GO OVER 25/30 MPH. THIS WAS ON VEHICLE START; CAN'T DRIVE IT. IT IS IN MY GARAGE. MAY NEED TO BE TOWED TO SERVICE
Power train, Jun 22, 2016
I AM SENDING THIS COMPLAINT REGARDING THE GEAR SELECTOR KNOB THAT I BELIEVE POSES A SAFETY CONCERN DUE TO THE 5 OR 6 TIMES THAT I HAVE EXITED MY VEHICLE WHILE IT WAS RUNNING AND STILL IN GEAR. ON A FEW OCCASIONS I THOUGHT THAT I TURNED THE GEAR SELECTOR KNOB TO PARK WHEN I ACTUALLY TURNED IT TO REVERSE. I OPENED THE DOOR AND BEGAN TO EXIT MY TRUCK WHEN IT BEGAN TO ROLL BACKWARDS. I HAVE A 2010 RAM WITH A NORMAL SHIFT SELECTOR LEVER AND NEVER HAD THIS ISSUE. I THOUGHT THAT IT MIGHT TAKE A LITTLE TIME TO GET USED TO THE KNOB STYLE, BUT AFTER 20 MONTHS, I AM STILL HAVING ISSUES. I HAVE SPOKEN TO OTHERS WITH THIS STYLE KNOB AND THEY HAVE EXPERIENCED THE SAME ISSUE. EACH TIME THIS OCCURRED WAS IN MY DRIVEWAY EITHER GETTING THE MAIL OR TO RUN INTO THE GARAGE TO GET SOMETHING. THANK YOU *TR
Power train, May 19, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE BACKING OUT OF A DRIVEWAY, THE VEHICLE JERKED AND A LOUD UNKNOWN NOISE WAS HEARD FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT HEARD AN UNKNOWN NOISE WHEN MAKING A TURN OR COMING TO A STOP. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL AND SPIDER GEAR WERE WORN OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY BECAUSE IT WAS NOT A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 24,000.
Power train, Apr 27, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING DOWNHILL AT APPROXIMATELY 15 MPH, THE VEHICLE ACCELERATED AND THEN DECELERATED ON ITS OWN ONLY WHEN IN FIRST OR SECOND GEAR. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SEVEN TIMES WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS LOCKING AND UNLOCKING AND WAS DESIGNED TO PERFORM THAT WAY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 06/29/16*LJ UPDATED 10/19/2017*JS
Power train, Mar 25, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. AFTER DRIVING IN A HEAVY SNOW STORM, THE CONTACT DROVE INTO THE GARAGE AND ATTEMPTED TO PLACE THE VEHICLE INTO PARK. THE PARKING LIGHT FLASHED AND THE VEHICLE WOULD NOT SHIFT INTO PARK; HOWEVER, THE OTHER GEARS WORKED. THE CHECK TRANSMISSION WARNING INDICATOR ILLUMINATED. AFTER APPROXIMATELY 10 MINUTES, THE VEHICLE SHIFTED INTO PARK. THE DEALER STATED THAT SEVERAL PEOPLE COMPLAINED ABOUT THE SAME FAILURE. THE SNOW JAMMED THE LINKAGE AND HAD TO BE DEFROSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,100.
Power train, Electrical system, Feb 9, 2016
8 SPEED AUTOMATIC SHIFT KNOB IS AWKWARD & WE HAVE BEGAN EXITING VEHICLE SEVERAL TIMES WHILE RUNNING, BUT STILL IN DRIVE!!
Power train, Nov 23, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE DRIVING 20 MPH AND EITHER PREPARING TO STOP OR SLOW DOWN THE VEHICLE, THE TRANSMISSION BEGAN TO SWITCH FROM DRIVE TO NEUTRAL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROTARY SWITCH FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Power train, Nov 5, 2015
WHILE DRIVING AROUND 45 MPH I NOTICED THAT THE TRUCK HAD SHIFTED OUT OF DRIVE WHEN I TRIED TO PUT MY FOOT DOWN ON THE ACCELERATOR IT WOULD JUST REV LIKE IT WAS IN NEUTRAL. THE GEAR INDICATOR LIGHT ABOVE THE ROTARY KNOB WAS STILL IN DRIVE BUT WAS BLINKING. ON THE HEADS UP DISPLAY A MESSAGE CAME UP SAYING TO SHIFT TO PARK TO SELECT A GEAR. I ALMOST GOT REAR ENDED HAVING TO PARK MY TRUCK IN THE MIDDLE LANE OF A THREE LANE HIGHWAY TO GET BACK INTO DRIVE. THIS HAS HAPPENED TWICE NOW, THE FIRST TIME I TOOK IT IN AND THEY OPENED A STAR CASE AND THE SERVICE DEPARTMENT WAS ADVISED BY THE MANUFACTURER TO CHANGE THE ELELCTRONIC SHIFTER MODULE. SHORTLY AFTER THAT IT HAPPENED AGAIN. THIS TIME THEY'RE SAYING THE DON'T KNOW WHAT TO REPLACE AND CAN'T DO ANYTHING ABOUT IT. BOTH TIMES THEY STATE THAT THEY CAN'T FIND ANY CODES AND HAVE BEEN UNABLE TO REPLICATE PROBLEM. THE FIRST TIME THE PROBLEM CAME UP THE VEHICLE HAD ABOUT 11,000 MILES ON IT.
Power train, Air bags, Engine, Nov 3, 2015
WE PURCHASED A BRAND NEW RAM 1500 FEBRUARY 27, 2015. WE'VE BEEN HAVING THE SAME ON GOING PROBLEM WITH THE VEHICLE SINCE WE PURCHASED THIS VEHICLE. WE BROUGHT IT TO THE DEALERSHIPS ATTENTION ON SEVERAL OCCASIONS AND HAVE BEEN TOLD THE SAME THING EVERY TIME WHICH IS "YES WE ACKNOWLEDGE THE PROBLEM IS THEIR HOWEVER THERE IS STILL NO FIX ".THIS HAS BEEN GOING ON FOR OVER 6 MONTHS. WHEN YOU BRING THE VEHICLE. TO A COMPLETE STOP, IT JUMPS OR SHIFTS AS IF IT'S TRYING TO JUMP INTO ANOTHER GEAR. WHEN YOU TRY TO DRIVE OFF IN THE VEHICLE THE VEHICLE GIVES A HESITATION LIKE IT'S TRYING TO GO INTO A HIGHER GEAR BEFORE YOU EVEN PULL OFF. ON TOP OF THIS THE VEHICLE CURRENTLY HAVE 3 RECALLS ON IT. WE SHOULD NOT BE EXPERIENCING THIS WITH A BRAND NEW TRUCK. WE'VE CONTACTED THE DEALERSHIP SEVERAL TIMES REGARDING THIS ISSUE BUT WE'RE NOT GETTING ANY RESULTS. THEY JUST KEEP SAYING WE'RE AWARE OF THE PROBLEM BUT THERE IS STILLL NOT A FIX. WE DO NOT FEEL SAFE DRIVING THIS VEHICLE AND WOULD LIKE TO SEE SOME RESULTS! WE'VE BEEN GETTING THE SAME RESULTS FOR THE PAST 6 OR 7 MONTHS AND HAVE DECIDED TO CONTACT NHTSA, HOPING TO GET SOME RESULTS.