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2014 Ram 1500

Problems, recalls and owner-reported issues

Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.

Complaints by model year
  6. 1,767

Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.

Primary concernSteering504 reports · 29% of complaints
Owner complaints1,767Filed with NHTSA
Recall relationship17 safety recallsNHTSA campaign records

What owners report most often

  1. Steering504
  2. Engine302
  3. Electrical system244
  4. Fuel/propulsion system213
  5. Power train191
  6. Service brakes181
  7. Other or unspecified130
  8. Air bags125

Recalls and investigations

  1. Engine and engine coolingJun 8, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

    Campaign 23V411000 on NHTSA.gov

  2. Fuel system, diesel, delivery, fuel pumpJun 9, 2022

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

    Campaign 22V406000 on NHTSA.gov

  3. Engine and engine cooling, engine, dieselAug 13, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

    Campaign 20V475000 on NHTSA.gov

  4. Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Combustion in the intake manifold can increase the risk of a fire.

    Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

    Campaign 19V757000 on NHTSA.gov

  5. Latches/locks/linkages, tailgate, latchMay 9, 2019

    Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

    If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

    Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

    Campaign 19V347000 on NHTSA.gov

  6. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  7. Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017

    Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

    Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

    Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

    Campaign 17V821000 on NHTSA.gov

  8. Air bagsMay 9, 2017

    Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

    If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

    Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

    Campaign 17V302000 on NHTSA.gov

  9. EquipmentMay 16, 2016

    Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

    If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

    Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

    Campaign 16E041000 on NHTSA.gov

  10. Air bags, side/windowAug 21, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.

    Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.

    Campaign 15V534000 on NHTSA.gov

  11. Electrical system, 12v/24v/48v battery, cablesAug 14, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.

    If the harness shorts, the vehicle may stall and there is an increased risk of a fire.

    Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.

    Campaign 15V517000 on NHTSA.gov

  12. Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

    Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

    Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

    Campaign 15V461000 on NHTSA.gov

  13. Seat beltsJul 22, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

    Air bags that unexpectedly deploy increase the risk of a crash or injury.

    Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

    Campaign 15V460000 on NHTSA.gov

  14. Air bags, frontalJul 22, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

    This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

    Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

    Campaign 15V459000 on NHTSA.gov

  15. Suspension, rear, shock absorberJul 2, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

    Damage to the tire or reduced braking increases the risk of a vehicle crash.

    Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

    Campaign 14V392000 on NHTSA.gov

  16. Power train, automatic transmissionApr 1, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.

    If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.

    Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.

    Campaign 14V161000 on NHTSA.gov

  17. Electrical system, instrument cluster/panelOct 17, 2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

    Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

    Campaign 13V486000 on NHTSA.gov

Representative owner complaints: power train

191 reports, newest first. Show all

  1. Power train, Nov 2, 2015, crash

    TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE THE ENGINE WAS ON AND THE VEHICLE WAS IN THE PARK POSITION, IT ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE EXPERIENCED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 14V161000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,800.

  2. Power train, Oct 24, 2015

    I STARTED MY VEHICLE MID SEPTEMBER TO GO TO THE STORE TO REALIZE THE CHECK ENGINE LIGHT WAS ON AND THE TRANSMISSION WAS STUCK IN 4TH GEAR. I CHECKED THE WEBSITE FOR RECALLS AND THERE WERE 3. NON OF WHICH HAD ANYTHING TO DO WITH THE TRANSMISSION. I MADE AN APPOINTMENT TO GET THEM REPAIRED WHICH TOOK ALMOST A MONTH. I DROPPED THE TRUCK OFF TUESDAY THE 20TH OF OCTOBER AND IT IS STILL THERE. THEY SAY THE RECALLS HAVE BEEN REPAIRED BUT THE TRANSMISSION ISSUE IS UNKNOWN. THE VEHICLE HAS LESS THAN 6,000 MILES.

  3. Steering, Power train, Oct 16, 2015

    TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V459000 (AIR BAGS), 15V460000 (AIR BAGS, SEAT BELTS), 15V534000 (AIR BAGS), AND 15V461000 (EQUIPMENT). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT UPON SHIFTING GEARS, THE TRANSMISSION HESITATED TO CHANGE OVER AND THERE WAS AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL DIFFICULT TO TURN. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  4. Power train, Electrical system, Engine, Oct 3, 2015

    THE COMPUTER MALFUNCTIONED I.E. SATELLEITE RADIO MALFUNCTIONED FOLOWED BY AN ELECTRIC SMELL. THE TRANSMISSION JUMPS FROM R TO P AND D TO P AT SLOW SPEEDS.

  5. Power train, Oct 2, 2015, crash

    WHILE BACKING OUT OF A PRIVATE DRIVEWAY ONTO A PUBLIC STREET AND NEARING THE END OF MY REVERSING I HIT THE BRAKES AND USING THE ROTARY GEAR SELECTOR SELECTED "D" FOR DRIVE, THE "D" ILLUMINATED AND BEGAN BLINKING THINKING THE VEHICLE WAS IN DRIVE I LOOKED AHEAD OF ME TO PROCEED FORWARD BUT THE TRUCK CONTINUED TO ROLL BACKWARDS AND STRUCK A PARKED CAR. I HAVE SINCE NOTICED THAT THE GEAR SELECTOR UNDER CERTAIN CONDITIONS WILL SHOW IT IS IN "D" "R" OR "P" WHEN IN FACT IT BLINKS AND THAT GEAR IS NOT SELECTED.

  6. Steering, Power train, Service brakes, Sep 15, 2015

    WHILE DRIVING TO WORK ON A SMOOTH STRAIGHT ROAD, THE EMERGENCY INFORMATION SCREEN IN MY GAUGE CLUSTER STARTED FLASHING AND STATED "SERVICE POWER STEERING" "SERVICE ELECTRONIC BRAKE SYSTEM" "SERVICE ELECTRONIC BRAKE CONTROLLER" "SERVICE TRANSMISSION" IT ALSO STATED TO NOT SHIFT TO PARK AS SHIFTING MAY BECOME INOPERABLE ONCE STOPPED. MY POWER STEERING WAS GONE, MY GAS PEDAL WAS INOPERABLE AND BRAKING WAS VERY WEAK. I HAD TO MUSCLE THE TRUCK TO THE SIDE OF THE ROAD AND SLOWLY COME TO A STOP AND SHIFTED INTO PARK. I TURNED THE KEY FOB TO OFF AND LET IT SIT FOR A FEW MINUTES. WHEN I TRIED TO RESTART THE VEHICLE IT WOULD NOT EVEN ATTEMPT TO TURN OVER. NOW, MY KEY FOB WAS ALSO STUCK IN THE IGNITION AND WOULD NOT TURN TO THE OFF POSITION TO REMOVE THE KEY. I CALLED CHRYSLER ROADSIDE ASSISTANCE AND SAT ON HOLD FOR 55 MINUTES BEFORE THE FIRST PERSON ANSWERED THE PHONE. AFTER 10-15 MIN WE HAD A TOW TRUCK SET UP BUT THAT WOULDN'T BE THERE FOR ANOTHER 75 MINUTES. SO FROM THE TIME I CALLED TO WHEN THE TOW TRUCK ACTUALLY ARRIVED IT WAS ALMOST 2.5 HOURS! GOOD THING IT WASN'T THE MIDDLE OF WINTER. THEY REPLACED THE IGNITION MODULE. THAT WASN'T THE PROBLEM. THEN THEY THOUGHT IT WAS THE BCM. THAT DIDN'T WORK AS THEY NOW "ONLY HAVE COMMUNICATION WITH HALF OF THE VEHICLE". I'M STILL NOT SURE WHAT THAT MEANS BUT THAT'S WHERE WE ARE AT DAY 7. I DO NOT WANT THIS VEHICLE BACK. I DO NOT FEEL SAFE DRIVING IT IF THE SERVICE DEPARTMENT HAS NO IDEA HOW TO PROPERLY FIX IT OR EVEN KNOW IF THEY HAVE PROPERLY FIXED IT WITH THEIR GUESS AND CHECK METHODS. IF I HAD BEEN TRAVELING AT HIGHER SPEEDS OR PULLING A TRAILER WHEN THIS HAPPENED, THE OUTCOME COULD HAVE BEEN DISASTEROUS! OR EVEN WORSE IF MY WIFE HAD BEEN DRIVING IN 4WD AND LOST POWER STEERING THERE IS NO WAY SHE COULD HAVE PULLED THE VEHICLE OVER SAFELY. HUGE SAFETY CONCERN THAT I WANT NO PART OF. THIS IS ON TOP OF THE 5+ RECALLS.

  7. Power train, Vehicle speed control, Sep 11, 2015

    TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO RESPOND. THE "SERVICE ACCELERATOR" MESSAGE SUDDENLY DISPLAYED PRIOR TO THE FAILURE. THE CONTACT MENTIONED THAT THE VEHICLE WOULD RESUME TO NORMAL FUNCTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 29,000. THE VIN WAS NOT AVAILABLE.

  8. Power train, Sep 9, 2015

    TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH AND THE ACCELERATOR PEDAL RELEASED, THE VEHICLE DECREASED TO 20 MPH AND SUDDENLY STOPPED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE APPROXIMATE FAILURE MILEAGE WAS 44,801.

  9. Power train, Electrical system, Aug 28, 2015

    TRANSMISSION WILL SHIFT INTO NEUTRAL WHEN SLOWING DOWN TO TURN OR STOP. NECESSARY TO TURN OFF ENGINE START AND PUT INTO GEAR. THIS HAS HAPPENED 18 TIMES TO DATE. I HAVE A 4 PAGE DOCUMENT DETAILING EACH TIME, PLACE, AND OCCURANCE. IF I HAD AN ADDRESS TO SENT TO. I AM IN A SMALL TOWN SO HAVE NOR HAS ANY TRAFFIC PROBLEMS BUT IF I GO TO A LARGE CITY THIS WOULD BE BAD TO STOP AND RESTART VEHICLE IN HEAVY TRAFFIC. HAVE HAD TO DEALERS TWICE. FIRST ONE TOLD ME THEY COULD NOT FIND ANYTHING. AND SECOND DEALER AFTER KEEPING MY VEHICLE 3 DAYS SAID HE DID NOT HAVE TIME TO LOOK AT IT. NTSB # 10748878

  10. Power train, Structure, Other or unspecified, Aug 17, 2015, crash

    OUR '14 RAM 1500 WAS BOUGHT NEW ON 6/22/15. ON 8/9/15 OUR NEW 2014 DODGE RAM WAS PARKED ON A INCLINE IN A FRIENDS DRIVEWAY. MY WIFE AND SON GOT IN THE TRUCK, STARTED IT AND PUT IT INTO REVERSE TO LEAVE. AFTER MOVING ONLY A FEW FEET MY WIFE NOTICED THE HOSTESS COMING DOWN THE DRIVE TO SAY GOODBYE. SHE PLACED THE TRUCK IN PARK, GOT OUT OF THE VEHICLE LEAVING THE DOOR OPEN AND WALKED TO THE FRONT OF THE TRUCK. WHILE GIVING THE HOSTESS A HUG, HOSTESS EXCLAIMED YOUR TRUCK IS ROLLING AWAY. MY WIFE TRIED TO RUN BACK AND AROUND THE DOOR TO GET IN THE VEHICLE. BEFORE SHE COULD, THE OPEN DOOR TOOK DOWN TWO MAILBOXES AND 4X4 TIMBER POSTS THEY WERE MOUNTED ON AND OPENED THE DOOR BEYOND THE SPRING LIMIT PUSHING INTO THE FRONT FENDER AND POPPING OUT THE FRONT HEAD LIGHT. THE TRUCK ROLLED ACROSS THE STREET INTO THE NEIGHBORS YARD HITTING A POWER POLL WHERE IT CAME TO STOP. THE IMPACT TO THE POLL WAS STRONG ENOUGH TO PULL DOWN POWER LINES. UPON REACHING THE VEHICLE A MALE GUEST NOTED THE VEHICLE WAS STILL IN PARK. MY 9 YEAR OLD WAS STILL STRAPPED INTO HIS SEAT BELT AND SIGNIFICANTLY SHAKEN UP THOUGH NOT INJURED. THE POLICE AND UTILITY COMPANY ARRIVED. THE OFFICER WROTE HIS REPORT UP AS VEHICLE MALFUNCTION. THE TOW TRUCK OPERATOR SAID THE VEHICLE COULD BE DRIVEN IN ITS CONDITION. HE PULLED BACK THE DOOR TO AS CLOSE TO CLOSED AS POSSIBLE AND TIED CLOSED. THE REAR BUMPER AND TAILGATE ARE TRASHED. INSURANCE ADJUSTER HAS GIVEN PRELIMINARY ESTIMATE OF $8,900. THE POWER COMPANY HAS NOT CONTACTED US YET ABOUT THEIR SERVICE CALL. I GUESS VERY FORTUNATE THAT MY WIFE DID NOT MAKE IT AROUND THE DOOR AS SHE COULD HAVE BEEN CRUSHED BETWEEN THE DOOR AND TWO MAILBOXES. ALSO THANKFUL THE THE TRUCK WENT STRAIGHT ACROSS THE STREET RATHER THAN TURNING AND GOING DOWN A LONG HILL. HAVE CONTACTED RAM AND WAS PROMISED AN INVESTIGATOR WOULD BE IN TOUCH WITHIN 3 DAYS. 4TH DAY AND STILL NO CONTACT!

  11. Power train, Electrical system, Aug 15, 2015

    I HAVE HAD 16 INCIDENTS WITH MY 2014 RAM 1500, VIN# [XXX]. EQUIPPED WITH AN EIGHT-SPEED AUTOMATIC TRANSMISSION. WHEN I SLOWED DOWN FOR A STOP TO TURN RIGHT, THE TRANSMISSION WENT INTO NEUTRAL AND THE TRUCK COASTED DOWN TO A STOP. THE TRANSMISSION KNOB WOULD NOT SHIFT OUT OF DRIVE AND THE TRANSMISSION STAYED IN NEUTRAL. WHEN I STOPPED AND TURNED OFF MOTOR, I COULD TURN TRANSMISSION SHIFTER TO PARK, START TRUCK AND SHIFT INTO DRIVE. THIS HAPPENED ABOUT 5 WEEKS APART. BOTH TIMES I WAS ON A CITY STREET AND IT WAS NOT A TRAFFIC PROBLEM. CURRENT MILEAGE 7455. I CALLED MY DEALER AND HE SAID HE HAD NOT HEARD OF THIS PROBLEM, AND SAID IF IT HAPPENED AGAIN TO HAVE TO TOWED TO HIM. I LIVE 150 MILES FROM HIM. MY CLOSEST DEALER IS 60 MILES. THIS IS STILL HAPPENING ALMOST MONTHLY. I HAVE DATES AND TIMES I CAN SEND. DON'T HAVE ROOM IN THIS FORM FOR COMPLETE COMPLAINT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  12. Power train, Aug 13, 2015

    HAVE A 2014 RAM 1500 BLACK EXPRESS WITH 8 SPEED TRANSMISSION. THE TRUCK DOWNSHIFTS VERY HARD WHEN SLOWING AND SEEMS TO HESITATE BEFORE UPSHIFTING RANDOMLY. THE TRANSMISSION ALSO MAKES A GRINDING NOISE AT IDLE AND A METALLIC CLANK ON ACCELERATION. THE DEALER TOLD ME THIS WAS NORMAL. THAT'S FUNNY BECAUSE IT WENT 9000 MILES WITHOUT DOING IT. I HAVE CONTACTED CHRYSLER CARE TO NO EFFECT AND THE DEALER WONT EVEN LOOK AT THE TRANNY UNTIL IT THROWS CODES. I AM SO MAD.

  13. Power train, Other or unspecified, Jul 30, 2015

    WHILE COMING TO A STOP; TRAFFIC LIGHT, STOP SIGN, ETC. I CAN FEEL A HARD JERK. I BELIEVE IT'S THE TRANSMISSION SHIFTING TO A LOWER GEAR BUT I'M NOT FOR CERTAIN. THE HARD JERK DOESN'T HAPPEN TOO OFTEN MAYBE ONCE A DAY, BUT WHEN IT DOES IT'S VERY NOTICEABLE. I'M CONCERNED THIS IS CAUSING ADDITIONAL STRESS AND FATIGUE TO MY TRANSMISSION AND SOMETHING WILL EITHER SNAP OR BREAK.

  14. Steering, Power train, Service brakes, Jul 29, 2015

    ON 13 MAY I WAS COMING TO A METERED LIGHT WHEN A LANE SPLITTER CAUSED ME TO HARD BRAKE TO AVOID THE SPLITTER. MY TRUCK, WITH NO PROMPTING FROM ME SHUT OFF. I WAS NEARLY REAR ENDED BY A SEMI BEHIND ME. ON 6 JUNE I WAS COMING TO A LIGHT AND NEARLY STOPPED AND MY TRUCK SHUT OFF. ON 7 JULY I WAS COMING TO A STOP AT A STOP LIGHT AND MY TRUCK SHUT OFF. EACH TIME THIS HAPPENS THE TRUCK TURNS OFF, THE TURN DIAL FLASHES "P" (AS IT IS CURRENTLY IN D). I PUT THE TRUCK IN P, TURN THE IGNITION BACK ON, PLACE TURN DIAL INTO D AND DRIVE. EACH TIME CARL BURGER DODGE SAYS THAT MY TRUCK DOESNT "CODE" AND THEY CANT RECREATE THE ISSUE. I PROVIDED THEM WITH VIDEO'S OF WHAT HAPPENS THAT I FOUND ON YOUTUBE AND THATS WHEN THEY STARTED A "STAR" CASE WITH CHRYSLER MAIN. MY CHRYSLER CUSTOMER CARE ASSISTANCE ADMITS THERE IS AN ISSUE SAYING "THE TECH'S ARE WORKING ON IT" BUT THEN SAYS THE BEST THEY CAN DO IS "GIVE ME 3 FREE YEARS OF OIL CHANGES". I AM A DISABLED VETERAN AND I HAVE REACHED LEMON LAW STATUS BUT CARL BURGER IS NOT DOING ANYTHING AND CHRYSLER SAYS ITS CARL BURGERS RESPONSIBILITY TO TAKE MY TRUCK BACK BUT CARL BURGER SAYS ITS CHRYSLERS. THIS TRUCK IS GOING TO GET ME KILLED. THERE IS ANOTHER REPORTED CASE IN CHULA VISTA, CA AND CHRYSLER ALSO GAVE THEM 3 FREE YEARS OF OIL CHANGES JUST LIKE THEY DID WITH ME. YOUR RECALL DIDNT INCLUDE THIS YEAR/MAKE AND MODEL AND IT CANT JUST BE MY TRUCK, THERE IS A DODGE FORUMN THAT HAS THIS ISSUE ON THE ENTIRE THREAD BUT SINCE NO CUSTOMERS VEHICLES "CODE" CHRYSLER IS KEEPING THIS QUIET, I THINK THEY REALLY HAVE NO IDEA WHAT IT IS. CARL BURGER SAYS THEY CANT KEEP TAKING MY TRUCK APART BUT "WE BELIEVE YOU". PLEASE LOOK INTO THIS.

  15. Power train, Vehicle speed control, Jul 18, 2015

    I HAVE OWNED THIS TRUCK FOR A MONTH AND A HALF AND NOW IT IS SLAMMING INTO GEAR BETWEEN 2ND AND 3RD GEAR. AT 30 MPH. AND THEN IT DOWNSHIFTS VERY HARD WHEN SLOWING! THIS IS A NIGHTMARE. IT IS ALSO VIBRATING ON THE HIGHWAY AND IT FEELS LIKE SOMETHING IS GOING ON WITH THE FRONT END. I AM BRINGING IT BACK TO THE DEALER BUT IM SURE I WILL GET THE SAME ANSWER AS EVERYONE ELSE. THAT THERE IS NO SOLUTION FOR THIS PROBLEM BUT THEY KNOW ABOUT IT. THERE IS A THREAD FOR THIS ISSUE. THIS TRUCK WAS NOT CHEAP AND I HAD A 93 FORD THAT DIDN'T DO THIS STUFF. THIS IS NOT RIGHT AND THE MORE I READ ONLINE THIS IS A ONGOING ISSUE AND THE DEALERSHIP CAN NOT FIX IT. SO ARE WE JUST SUPPOSE TO DRIVE AROUND THESE 30K PLUS TRUCKS WITH THIS ISSUE. THE MORE I LOOK INTO IT THIS IS ONLY ONE OF THE ISSUES BUT I WANTED TO LIST MY COMPLAINT AND WILL ALSO DO SO TO ANYONE WHO WILL LISTEN. WISH I NEVER BOUGHT THIS TRUCK!!!!! THEY NEED TO COME UP WITH A SOLUTION BECAUSE THIS IS UNACCEPTABLE.

  16. Power train, Other or unspecified, Jun 9, 2015

    THE RAM ECODIESEL 3.0L TRUCK HAD A CHECK ENGINE LIGHT THAT CAME ON WHILE DRIVING, SHOWING A P20EE ERROR, REQUIRING THE REPLACEMENT OF THE DIESEL EXHAUST SELECTIVE CATALYTIC REDUCTION (SCR) AT UNDER 27,000MI THE DEALERSHIP I DEALT WITH WAS GREAT IN GETTING IT FIXED, BUT I AM CONCERNED THE NEW EXHAUST SCR THAT WAS INSTALLED WON'T LAST THE LIFE OF THE VEHICLE IF THE FIRST ONE ONLY LASTED A LITTLE OVER 26,000MI UNLESS THEY MADE A CHANGE AND/OR UPDATED THE PART THAT WAS INSTALLED ON MY TRUCK. I'M HOPING THE REPLACED PART WAS UPDATED BY RAM AND THE CAUSE OF THIS ERROR CORRECTED, BUT I HAVE NOT BEEN GIVEN THIS INFORMATION AT THIS TIME.

  17. Power train, Apr 28, 2015

    PART CAME LOOSE IN REAR END DESTROYING CARRIER AND PINION BEARINGS AND CLUTCH PLATES. THIS HAPPENED AT A LOW SPEED SO MORE DAMAGE WAS NOT DONE. *TR

  18. Power train, Structure, Mar 23, 2015, crash

    MY 2014 DODGE RAM 1500 WAS IDLING IN PARK IN THE DRIVEWAY FOR APPROXIMATELY 5 MINUTES WHEN WITH NOBODY IN OR NEAR THE VEHICLE IT JUMPED INTO REVERSE AND ACCELERATED INTO A GARAGE CAUSING APPROXIMATELY $4,000 DAMAGE TO THE VEHICLE ( THANK GOD NOBODY WAS INJURED OR KILLED ) *TR

  19. Power train, Engine, Mar 4, 2015

    TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

  20. Engine and engine cooling, Power train, Electrical system, Feb 19, 2015, crash

    AFTER PULLING INTO MY DRIVE WAY WITH MY ADULT SON IN THE PASSENGER SEAT I WAS ROLLING UP TO THE GARAGE WITH MY FOOT ON THE BRAKE PEDAL SLOWING DOWN THE TRUCK. I STOPPED THE TRUCK COMPLETELY, BY PUSHING ON THE BRAKE PEDAL HARDER, ABOUT 5 FEET FROM THE HOUSE. I REACHED DOWN TO ROTATE THE SHIFT DIAL TO PARK, "P". AFTER TURNING TO "P" THE TRUCK ENGINE STARTED REVVING AND THE TRUCK LURCHED FORWARD, AFTER INITIALLY BEING STARTLED I LOOKED DOWN AND SAW THE SHIFT DIAL WAS AT "P" AND THE ENGINE WAS STILL REVVING. THE TRUCK THEN STRUCK THE CORNER OF THE HOUSE WHILE I WAS ALMOST STANDING UP ON THE BRAKE PEDAL TRYING TO GET IT TO STOP. I TURNED THE SHIFT DIAL TO REVERSE AND BACK TO PARK AND THE TRUCK STOPPED REVVING AND MOVING. THEN I BACKED AWAY FROM THE HOUSE. BEING A RETIRED POLICE DETECTIVE THE FIRST THING I DID WAS TO CHECK TO SEE IF THE FACTORY FLOOR MAT HAD DISLODGED AND JAMMED INTO THE PEDALS BUT IT WAS PROPERLY HOOKED IN PLACE. AFTER GETTING THE TRUCKS BODY DAMAGE REPAIRED I HAD IT TOWED TO THE DEALER BUT THEY COULD FIND NOTHING WRONG WITH THE TRUCK. I DID NOTICE THAT WHEN I PICKED THE TRUCK UP FROM THE DEALER THERE WAS A CLICKING SOUND UNDER THE DASH WHEN I ROTATED THE SHIFT DIAL FROM "R" TO "P" THAT I DO NOT RECALL HEARING BEFORE. NO CLICKING IS HEARD WHEN CHANGING BETWEEN ANY OTHER GEARS.

  21. Power train, Electronic stability control (ESC), Service brakes, Jan 4, 2015

    WON'T BRAKE PROPERLY AND HAVE NO TRACTION CONTROL BOTH ABS AND TRACTION LIGHTS STAY ON..TRANSMISSION SOMETIMES DON'T SHIFT PROPERLY FOR A NEW VEHICLE. *TR

  22. Engine and engine cooling, Power train, Dec 29, 2014

    DECEMBER 16, 2014 CHECK ENGINE LIGHT CAME ON. I TOOK IT TO DEALER AND THEY SAID IT WAS O2 SENSOR. THEY RESET IT AND TOLD ME TO BLOW 3.0 DIESEL ENGINE OUT. CHECK ENGINE LIGHT CAME BACK ON AS WELL AS A MESSAGE THAT DEF FLUID WAS WRONG. I CALLED DEALER AND THEY SAID BRING IT BACK IN. DEALER CALLED ME BACK AND SAID I NEEDED NEW CATALYTIC CONVERTER BUT IT WAS ON BACK ORDER AND THEY COULDN'T GIVE ME A DATE. DEALER TOLD ME TRUCK WAS OK TO DRIVE. DECEMBER 24, 2014 A WARNING MESSAGE CAME UP ON TRUCK THAT SAID TRUCK WOULD CUT OFF IN 190 MILES AND WOULD NOT RE START. DEALER NOW HAS TRUCK AND STILL CAN'T GIVE ME A DATE ON WHEN IT WILL BE FIXED. THEY DID TELL ME THAT THERE WERE 82 OTHER TRUCKS IN THE SYSTEM LIKE MINE. THERE IS AN ISSUE WITH THE 3.0 ECODIESEL ENGINE AND CHRYSLER HAS NO FIX OR WON'T TELL ANYONE WHAT IS HAPPENING. *TR

  23. Power train, Dec 15, 2014

    TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT WHILE PARKED ON A HILL, THE VEHICLE ROLLED AWAY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

  24. Power train, Engine, Dec 10, 2014

    ON THE AFORE MENTIONED DATE, I WAS OPERATING VEHICLE ON A 2 LANE HIGHWAY. WHEN I ATTEMPTED TO PASS A SLOWER VEHICLE THE TRANSMISSION FROZE/LOCKED INTO A LOWER GEAR, NOT ALLOWING ME TO COMPLETE THE PASS OF THE OTHER VEHICLE AND THERE BY FORCING ME TO BRAKE HEAVILY TO AVOID A HEAD ON COLLISION. I THEN RETURNED THE TRUCK TO THE DEALER WHOM I HAD JUST PURCHASED FROM. AS OF THIS WRITING' THEY HAVE NEITHER FOUND OR CORRECTED THIS ISSUE. *TR

  25. Suspension, Power train, Dec 9, 2014

    BACKING DOWN DRIVEWAY AND THE DRIVESHAFT DROPPED OUT OF TRUCK. AFTER CHECKING I FOUND THAT IT HAD NEVER BEEN BOLTED TO TRUCK. DODGE DEALER PICKED IT UP AND REATTACHED THE DRIVESHAFT. WHEN I PICKED IT UP THE TECHNICIAN TOLD ME IT NEVER HAD BOLTS ON IT. *TR