2014 Ram 1500

Problems, recalls and owner-reported issues

Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.

Complaints by model year
  1. 1,767

Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.

Primary concernSteering504 reports · 29% of complaints
Owner complaints1,767Filed with NHTSA
Recall relationship17 safety recallsNHTSA campaign records

What owners report most often

  1. Steering504
  2. Engine302
  3. Electrical system244
  4. Fuel/propulsion system213
  5. Power train191
  6. Service brakes181
  7. Other or unspecified130
  8. Air bags125

Recalls and investigations

  1. Engine and engine coolingJun 8, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

    Campaign 23V411000 on NHTSA.gov

  2. Fuel system, diesel, delivery, fuel pumpJun 9, 2022

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

    Campaign 22V406000 on NHTSA.gov

  3. Engine and engine cooling, engine, dieselAug 13, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

    Campaign 20V475000 on NHTSA.gov

  4. Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Combustion in the intake manifold can increase the risk of a fire.

    Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

    Campaign 19V757000 on NHTSA.gov

  5. Latches/locks/linkages, tailgate, latchMay 9, 2019

    Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

    If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

    Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

    Campaign 19V347000 on NHTSA.gov

  6. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  7. Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017

    Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

    Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

    Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

    Campaign 17V821000 on NHTSA.gov

  8. Air bagsMay 9, 2017

    Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

    If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

    Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

    Campaign 17V302000 on NHTSA.gov

  9. EquipmentMay 16, 2016

    Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

    If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

    Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

    Campaign 16E041000 on NHTSA.gov

  10. Air bags, side/windowAug 21, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.

    Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.

    Campaign 15V534000 on NHTSA.gov

  11. Electrical system, 12v/24v/48v battery, cablesAug 14, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.

    If the harness shorts, the vehicle may stall and there is an increased risk of a fire.

    Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.

    Campaign 15V517000 on NHTSA.gov

  12. Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

    Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

    Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

    Campaign 15V461000 on NHTSA.gov

  13. Seat beltsJul 22, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

    Air bags that unexpectedly deploy increase the risk of a crash or injury.

    Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

    Campaign 15V460000 on NHTSA.gov

  14. Air bags, frontalJul 22, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

    This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

    Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

    Campaign 15V459000 on NHTSA.gov

  15. Suspension, rear, shock absorberJul 2, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

    Damage to the tire or reduced braking increases the risk of a vehicle crash.

    Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

    Campaign 14V392000 on NHTSA.gov

  16. Power train, automatic transmissionApr 1, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.

    If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.

    Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.

    Campaign 14V161000 on NHTSA.gov

  17. Electrical system, instrument cluster/panelOct 17, 2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

    Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

    Campaign 13V486000 on NHTSA.gov

Representative owner complaints: steering

504 reports, newest first. Show all

  1. Steering, Apr 26, 2026

    driving on roadway in wet weather, SERVICE STEERING warning on dashboard and vehicle steering becomes very stiff to the point of being unable to turn vehicle at all. Currently waiting on vehicle repair.

  2. Steering, Apr 21, 2026

    Steering takes force to turn, making noise and feeling like turns are jolted while maneuvering. While making right handed turn, the truck requires a crawling speed, to ensure steering is on route. With the feeling worsening, the fear is that it will fail to turn at a crucial moment and cause injury to the driver or any other surrounding vehicles.

  3. Steering, Apr 14, 2026

    The contact owns a 2014 Ram 1500. While driving approximately 15 MPH and making a left turn, the steering wheel and the check engine warning lights illuminated. The contact stated that the steering became extremely difficult to turn. The contact stopped, turned off, and restarted the vehicle; however, the steering was stiff and difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the steering sensor and the rack and pinion gears needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 260,000.

  4. Steering, Apr 13, 2026

    The contact owns a 2014 Ram 1500. The contact stated that while driving on several occasions at various speeds, the steering wheel became stiff, and the vehicle failed to turn as intended. The contact stated that the message "Service Power Steering System" was displayed. The vehicle was taken to the residence. An independent mechanic arrived at the residence and diagnosed the vehicle with steering rack failure. The vehicle was not repaired due to parts being on back order. The manufacturer was notified of the failure. The failure mileage was 201,110.

  5. Steering, Apr 7, 2026

    To my best assessment I was driving and while turning the steering wheel was like it was locked and then it loosen up.I made it home and the next morning cranked up foot on brakes a red circle light came on red ️ saying steering needs serving.I have scheduled a diagnostic appointment.Not Pryor to me leaving the house on 4/4/2026 did I experienced this incident which put me and my family’s life in danger.Intermittently the steering wheel will turn.I thanked God he didn’t allow me to panic.

  6. Steering, Power train, Electrical system, Mar 30, 2026

    The vehicle experienced a sudden loss of power steering while in operation, creating a safety concern due to reduced ability to control the vehicle. At the time of failure, multiple electrical and control module faults were present. The vehicle was inspected by a dealership, which diagnosed the issue as requiring rack and pinion replacement. The owner paid out of pocket for this repair. Dealership documentation shows the steering failure occurred alongside multiple electrical system faults. During the same service period, the dealership also performed multiple safety recall repairs, including control module and software updates. These systems are integrated, and the steering failure occurred in conjunction with electrical and control module issues later addressed under recall. This raises concern that the original failure may be related to defects now identified under active safety recalls. The owner incurred significant repair costs prior to recall correction. This situation presents a potential safety related defect involving steering and electrical system interaction.

  7. Steering, Electrical system, Mar 29, 2026

    EPS light comes on intermittently and locks steering while driving at random. Checked all fuses and conctions all good. Battery was replaced 1 month ago so Battery good and power good. Wiring is good.

  8. Steering, Suspension, Mar 24, 2026

    I was driving normal and almost lost control when electric power sterring rack and pinion went out. And after doing some research looks like this is a huge issue with all these trucks. Amd dodge refuses to recall the vehicle. Someone can die from this

  9. Steering, Mar 19, 2026

    Power steering issues

  10. Steering, Mar 18, 2026

    Power steering stopped working.

  11. Steering, Mar 15, 2026

    I was driving to the store and suddenly the steering wheel got hard, and I almost hit another car, but fortunately nothing happened. And from then on, the power steering in my car stopped working.

  12. Steering, Service brakes, Mar 5, 2026

    I currently have a failed ABS module on my truck. The warning lights have come on for brakes, ABS and traction control. I attempted to go to my local dealer but was told the part to replace has been backordered for over 2 years. I am unable to locate a new part, or a company that will rebuild the ABS module. I've had this condition for ~ 9 months. Additionally, just recently within the last 3 weeks I've been experiencing intermittent loss of power steering while driving. This issue has typically been lasting 1-2 seconds, which can be very problematic especially while in a turn. When the steering goes out, there is a quick flash of a warning to service power steering on the dash, then the warning goes away.

  13. Steering, Feb 25, 2026

    Intermittent power steering issues, especially at low speeds and in cold weather.

  14. Steering, Feb 23, 2026

    The electric power steering module failed while driving and could have resulted in an accident. After searching online there are Alot of similiar cases with the same model truck and is a serious safety concern.

  15. Steering, Feb 14, 2026

    While driving into a turn at an intersection, the steering pulled hard, them completely loss all power steering with the steering indicator light on the dash. The vehicle has had no prior issues with steering. Due to slow speed, I was able to stop the vehicle and gain control over it. The vehicle now has no power steering and the light remains on the dash.

  16. Steering, Engine, Feb 12, 2026

    I was driving around 35 mph, the steering wheels suddenly have no power, really tight and hard to turn with no symptoms before and no light on dash, this was very dangerous if I was driving on the highway. Second thing is the famous "Hemi tick" happened on my truck, everyone have the Ram truck have exactly same issue but I really do not know why this issue still not have any recall yet. Please recall and make your product better and safer for your royal customer, please and please.

  17. Steering, Feb 5, 2026

    Ref Investigation Number: RQ 23-003 Intermittent / Comp Loss of Power Steering I EXPERINCED A COMPLETE STEERING RACK SYSTEM FAILURE ON MY 2014 RAM SPORT. COULD NOT DRIVE VEHICLE. $4000 REPAIR BILL TO GET IT BACK ON THE ROAD.

  18. Steering, Electrical system, Service brakes, Feb 4, 2026

    ABS module internal electrical failure. Causes traction control, antilock brakes, and trailer brakes to fail. Brakes could lose power and cause a collision. Parts are unavailable new. No remedy available from manufacturer.

  19. Steering, Electrical system, Jan 15, 2026

    I'm sure this is not the first complaint you all have received, and this is not my first attempt at reaching out. My 2014 Laramie Longhorn power steering light comes on when the truck is started, and once the vehicle warms up the light goes out. This has been an issue with the electric power steering in this particular year model. I am unsure why another investigation and or recall have not been opened up yet, but this is definitely a safety concern for my family and others on the roadway. I would love to see this issue taken care of and open up another recall.

  20. Steering, Jan 11, 2026

    2014 Ram 1500 lost power-steering while driving

  21. Steering, Jan 9, 2026

    Question 1: Vehicle has experienced a total loss of power steering, a known issue on these trucks that is actively under an NHTSA ODI investigation. This report should be added to ODI investigation number RQ 23-003 as an identical example of the issue. Problem began at around 70,000 miles and gradually became worse until power steering control was completely non functional. Vehicle is available for inspection upon request. Question 2: Vehicle is incredibly difficult to control in turns. Requires a level of strength that the average driver does not possess, and if they do, operation of the vehicle is still extremely physically difficult. Question 3: Problem has been confirmed by multiple independent service centers. Question 4: Component has NOT been inspected by manufacturer, police, insurance representative. Component HAS been inspected by service center technicians and quoted for replacement at over $4,000. Question 5: Warning lamp indicating steering problem is always illuminated in the vehicle. Warning lamp initially appeared during the first failure, which occurred while operating the vehicle at highway speed.

  22. Steering, Dec 30, 2025

    I turned on the highway and power steering gave out and went back ima couple days went out again and have t driven it since

  23. Steering, Dec 9, 2025

    Intermittent power steering loss. Can go for a couple of days and problem reoccurs. Cannot drive vehicle safely anymore. After re-start, power steering returns. Will fail again randomly.

  24. Steering, Electrical system, Dec 7, 2025

    The power steering system failed & is causing safety issues.

  25. Steering, Nov 20, 2025

    The contact owns a 2014 Ram 1500. The contact stated that while driving at 30 MPH, the vehicle became difficult to maneuver. The red steering warning light was illuminated. The contact used force to maneuver the steering wheel. The contact was able to pull over to the side of the road. The contact was later able to drive to the residence, but added effort was needed to steer the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact parked the vehicle and no longer drove the vehicle due to safety concerns. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.