2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints: other or unspecified
130 reports, newest first. Show all
Other or unspecified, Nov 30, 2016
THE HORN HAS A DELAY WHEN PRESSED TO SOUND OFF. IT WILL HONK SECONDS AFTER YOU REMOVE YOUR HAND FROM THE HORN. NOT SAFE. WOULD NOT PASS DEPARTMENT OF TRANSPORTATION INSPECTION IF IT WERE A COMMERCIAL VEHICLE.
Power train, Other or unspecified, Oct 26, 2016
AFTER GOING TO TWO DEALERSHIPS, I AM UNABLE TO GET MY RECALL R46/NHTSA 15V-541 REPAIRED. TUTTLE CLICK DODGE IN IRVINE CALIFORNIA AND HUNTINGTON BEACH DODGE IN HUNTINGTON BEACH, CALIFORNIA BOTH ADVISE THAT THEY DO NOT HAVE THE PART, THAT CHRYSLER WILL NOT RELEASE THE PART OTHER THAN 2 A MONTH, AND AFTER ORDERING THE PART THROUGH BOTH DEALERS AND BEING TOLD I WILL BE CALLED WHEN IT ARRIVES, IT HAS BEEN MONTHS AND I STILL HAVE NO CALL AND NO REPAIR. *TR
Electrical system, Vehicle speed control, Other or unspecified, Sep 30, 2016
ALL BUTTONS ON FRONT RIGHT SIDE OF STEERING WHEEL (CRUISE CONTROL, GEAR+/-) HAVE COMPLETELY STOPPED FUNCTIONING. VEHICLE HAS 44,000 MILES, STEERING WHEEL WIRE HARNESS WAS SUPPOSEDLY REPLACED A YEAR AGO UNDER RECALL
Electrical system, Air bags, Other or unspecified, Sep 18, 2016
I STARTED THE TRUCK AND NOTICED THAT THE CONTROLS ON THE STEERING WHEEL FOR THE RADIO AND BLUE TOOTH DID NOT WORK. I ALSO NOTICED THAT THE HORN DID NOT WORK. I CAN NOT SCROLL THROUGH THE INFORMATION CENTER TO CHECK THE TIRE PRESSURE, SPEED, OIL LIFE OR ANY OTHER ITEMS IN THE INFORMATION CENTER. I ALSO DO NOT KNOW IF THIS ISSUE AFFECTS THE AIR BAG BEING ABLE TO DEPLOY. I CAN NOT RESET THE OIL LIFE AFTER I CHANGE THE OIL.
Other or unspecified, Engine, Fuel/propulsion system, Sep 15, 2016
DIESEL EXHAUST FLUID (DEF WASN'T MIX WITH THE FUEL TO MAKE THE TRUCK RUN PROPERLY. TRUCK WON'T STAY START. WHEN TRUCK START ONLY GO 30MPH. HAS BEEN IN SHOP 10 TIMES SINCE I PURCHASED IT IN MAY 2015. IT IS IN THE SHOP WITH NO ETA ON THE PART SO I AM IN A RENTER SINCE 6SEPT2016. THE DEALERSHIP ONLY COVER 5 DAYS OF RENTER. SO I AM RESPONSIBLE FOR THE REMAIN OF RENTER UNTIL TRUCK REPAIRED AND STILL MAKING MY TRUCK PAYMENT OF $613.00. ONE TIME I WAS ON THE HIGHWAY AND IT JUST STOP WOULDN'T START AT ALL HAD TO BE TOW TO THE SHOP. THE REST OF THE STOP AND GO WAS ON STREETS.
Other or unspecified, Sep 5, 2016
SMELL OF EXHAUST FUMES IN MY 4X4 RAM 1500 ECODIESEL. AT A LATER DATE VISUALLY SEEN WHITE FUMES THAT SMELLED STRONG OF EXHAUST ENTER CAB THOUGH VENT SYSTEM WHILE IN REVERSE, AND AT A FEW DAYS LATER IN "DRIVE." "REPAIRED" WITH A NEW EXHAUST GASKET BY LOCAL DEALER. SMELL STILL OCCURED AND SCHEDULED FOR ANOTHER REPAIR IN ABOUT 2 WEEKS. WILL SUPPLY DEALER WITH PRINTOUT PICTURES OF OTHER OWNERS WITH SAME PROBLEM. "EXHAUST FRONT PIPE" CRACK, AND VERY COMMON THOUGHOUT ALL YEAR MODEL ECODIESELS 2014-2016 4X2 AND 4X4. HAD 13 MONTH OLD FIRSTBORN IN FRONT SEAT AND NEEDS TO BE TAKEN MORE SERIOUS BY FCA (FIAT CHRYSTLER AMERICA). NO PICTURES AS OF YET AS THE PART IS OUT OF MY REACH UNTIL I REQUEST SEEING THE OLD REPLACED PART. FCA CLAIMS TO HAVE "MORE ROBUST PART" BUT AN HOUR AND TEN MINUTES OF PHONE TIME AND I HAVE REALIZED THERE IS NO "NEW" PART. VERY ANGRY OVER THE SITUATION, AS THERE IS NO RECALL FOR 4X4 MODELS AND THE 4X4 MODELS USE THE SAME PART NUMBER AND PART AS THE 4X2 MODELS. TECHS AT DEALERSHIP SEEM LOST. VERY EASY TO FIND INFORMATION ONLINE IN SECONDS FOR ANYBODY WHO LOOKS. OWNERS THAT HAVE EXPERIENCED THE PROBLEM WITH SAME 4X4 MODEL AS I, FEEL VERY MISLED AND LIED TO. THIS IS VERY DANGEROUS AND AMOUNT OF EXHAUST IN CAB IS COMPLETELY UNSAFE AND COULD ABSOLUTELY CAUSE AN ACCIDENT ON THE ROAD.
Other or unspecified, Service brakes, Jul 6, 2016, crash
ME AND MY FAMILY (MY WIFE & 2 KIDS: MY OLDEST IS 7 & MY YOUNGEST IS 3) WERE ON A FISHING TRIP. WHEN RETURNING TO THE BOAT LAUNCH, I BACKED MY BOAT TRAILER INTO THE WATER WITH MY TRUCK. THE BACK TIRES OF MY TRUCK ARE ABOUT 2 FEET AWAY FROM THE WATER. I PUT MY TRUCK IN PARK AND SET MY EMERGENCY BRAKE. MY WIFE AND YOUNGEST SON GOT INTO THE TRUCK AND BEGAN TO BUCKLE THEIR SEAT BELTS AS I SET MY BOAT ONTO THE TRAILER. MY OLDEST STAYED ON THE LAND. AFTER ABOUT 5 MINUTES OF MY TRUCK MOTOR RUNNING, WHILE STILL IN PARK, AND WITH THE EMERGENCY BRAKE ON. MY WIFE, WHO IS SITTING IN THE PASSENGER SEAT, HEARS SOMEWHAT OF A POP NOISE AND MY TRUCK STARTS BACKING INTO THE WATER. MY WIFE AND YOUNGEST SON ARE NOW RACING TO GET OUT OF THEIR SEAT BELTS AS THE TRUCK IS STARTING TO SLOWLY SINK. ONCE MY WIFE GRABS OUR SON AND SITS HIM BY HER, I AM ABLE TO GET TO THE DOOR THEY ARE BY AND I AM PULLING ON THE DOOR, IN WATER THAT IS UP TO MY CHIN DEEP, AS SHE IS KICKING THE DOOR AND HOLDING THE HANDLE OF THE DOOR. THE DOOR OPENS AND I GRAB MY SON AND WIFE AND WE SWAM TO THE BOAT LAUNCH. IT IS UNKNOWN OF WHERE THE POP NOISE CAME FROM. MY WIFE SAID IT SOUNDED LIKE THE EMERGENCY BRAKE WAS RELEASED. MY TRAGEDY IS STILL UNDER INVESTIGATION. I HAVE NO RECORDS AS OF YET LIKE MY POLICE REPORT. IT IS STILL BEING HANDLED WITH THE POLICE DEPARTMENT. AS OF PICTURES, I HAVE ONE THAT I AM TRYING TO GET FROM THE GUY WHO CAME TOW MY TRUCK. I WILL HAVE ALL THESE DOCUMENTS WITHIN THE NEXT FEW DAYS.
Other or unspecified, May 16, 2016
VEHICLE HAS HAD A CONTINUAL VIBRATION/SHAKING SINCE NEW. THE TIRE HAVE BEEN REPLACED TWICE, BALANCED 8 TIMES, AND THE DIFFERENTIAL HAS BEEN REPLACED. THE FENDER FLARES HAVE ALSO BEEN REPLACED FOR DETACHMENT WITH THE THOUGHT THAT THEY MAY HAVE CAUSED THE SHAKING. I HAVE OPENED THREE CASES WITH FCA AND ASKED TO HAVE THE VEHICLE REPLACED. THE AREA SERVICE REPRESENTATIVE WILL NOT ACKNOWLEDGE A PROBLEM EVEN THOUGH THE DEALERSHIP DOES. I STRONGLY BELIEVE THAT IT MAY BE A SAFETY CONCERN THAT IS BEING AVOIDED BY FCA.
Other or unspecified, Apr 23, 2016, crash
I HAVE HAD 2 INSTANCES WITH THE ROTARY SHIFT ON THIS VEHICLE. IN BOTH CASES I HAD THOUGHT THE THE VEHICLE WAS IN PARK WHEN IT WAS ACTUALLY IN REVERSE.WHEN THE FIRST INCIDENT HAPPENED I WAS ABLE TO SAFELY STOP THE VEHICLE WITHOUT INCIDENT. HOWEVER, WHEN THE SECOND INCIDENT HAPPENED I HAD EXITED THE VEHICLE WITH MY WIFE AS A PASSENGER. NEITHER OF US WERE ABLE TO STOP IT AND CONTINUED BACKWARDS AND STRUCK A PARKED VEHICLE THAT WAS PARKED. THIS CAUSED SIGNIFICANT DAMAGE TO BOTH VEHICLES. THANKFULLY, NO ONE WAS INJURED AND NOW I AM EXTREMELY CAREFUL WHEN PUTTING THIS VEHICLE INTO THE PARK MODE. I CHECKED THE PUSH BUTTON IGNITION ASSUMING THAT IN AN EMERGENCY I COULD STOP THE ENGINE BUT FOUND THIS WOULD NOT WORK. IF THE CIRCUMSTANCES WERE A BIT DIFFERENT THE OUTCOME COULD HAVE BEEN VERY BAD. THE INCIDENT HAPPENED AT A CAR DEALERS LOT WHTH MY VEHICLE BACKING AND STRIKING ON OF THE CARS ON THEIR LOT.
Other or unspecified, Apr 22, 2016, crash
I HAD THE SAME ISSUE AS THE CURRENT RECALL FOR THE CARS AND SUV ROLLING AWAY WHILE IN PARK. I HAVE VIDEO FROM MY DASH CAMERA, THE DEALERSHIP AND CORPORATE OFFICE ALSO HAS THE VIDEO. THEY CLAIM I JUST LEFT IF IN DRIVE, BUT IN THE VIDEO YOU CAN CLEARLY HEAR THE TRUCK SHIFTED INTO PARK. THE VEHICLE STARTS ROLLING APPROXIMATELY 1 AND A HALF MINUTES AFTER I PARKED IT IN MY DRIVEWAY. I CAME BACK OUT OF MY HOUSE TO FIND THE TRUCK HAD SHIFTED INTO DRIVE AND HAD CRASHED UP AGAINST MY WORKBENCH IN MY CARPORT. THE TRUCK IS STILL CURRENTLY AT THE DEALERSHIP, AND THEY STILL CLAIM IT IS OPERATING NORMALLY. (THEY CANNOT DUPLICATE THE PROBLEM).
Electrical system, Other or unspecified, Apr 7, 2016
PURCHASED THIS TRUCK IN DECEMBER 2014. THE MILEAGE IS 23,800 AS OF 4/7/2016 DATE MILES PROBLEM 2/7/15 2245 CHECK ENGINE LIGHT CAME ON (GRILL SHUTTER BROKE) 2/17/15 2756 SOFTWARE UPDATE NEEDED ON TRANSMISSION 10/24/15 15992 AIRBAG RECALL 1/16/16 19975 IDLER PULLEY STARTED SQUEALING (REPLACED) 4/7/16 23,800 CHECK ENGINE LIGHT CAME ON OIL PRESSURE SENSOR BAD (REPLACED)
Electrical system, Other or unspecified, Service brakes, Apr 5, 2016
NUMEROUS ELECTRICAL PROBLEMS, BLOWING FUSES, BLOWING LIGHT BULBS, AND RADIO ISSUES. I HAD TO REPLACE THREE FUSES AND HAVE ONLY HAD THE BRAND NEW VEHICLE DESPITE IT WAS ON THE DEALERS LOT WITH 5 MILES ON IT WHEN I TEST DROVE IT. IN A YEARS TIME I HAVE HAD TO REPLACE ONE HEAD LIGHT BUILD, ONE RIGHT BRAKE TAIL LIGHT BULB. HAD TO REPLACE THE THREE BRAKE LIGHT DUE TO LEAKING. I AM GETTING READY TO HAVE THE THIRD RADIO REPLACED BY DEALER. THE DEALER HAS HAD TO ALSO WORK ON THE REAR WINDOW TWICE WHICH WAS LEAKING SEVERALLY, AND THE DEALER HAS ALSO REPLACED THE SHARK FIN SATELLITE ANTENNA ONCE. I AM ALSO STARTING TO SEE DRIVER'S SIDE WINDOW MOVING ROUGHLY NOT SMOOTH AS OTHERS THREE WINDOWS STILL ARE SMOOTH OPERATION. I HAVE ALSO HAD FIVE RECALLS SERVICED AND ASSUMED TO HAVE BEEN FIXED OR MAYBE THEY ARE CAUSING THESE OR OTHER ISSUES!
Other or unspecified, Mar 25, 2016
MY VEHICLE IS 2014 WITH 41,403 MILE. THE WINN MODULE WENT OUT WHERE THE KEY NO LONGER RECOGNIZED WAS RECOGNIZED. I HAD A VIPER REMOTE STARTER INSTALLED BY AN PROFESSIONAL DEALER, AFTER THE INCIDENT THIS DEALER DISCONNECT THE REMOTE AND INSTALLED A NEW REMOTE STARTER. IT WAS TOLD TO ME THAT THIS WAS THE CAUSE. IF THIS WAS THE CAUSE OF THE MODULE FAILING IT WOULD NOT HAVE ALLOWED MY VEHICLE TO RUN FOR OVER 1 1/2 WEEKS AND THE REMOTE WOULD NOT HAVE HAD CONTROL OF ALL THE FUNCTIONS OF MY TRUCK IF IT WAS A PROBLEM WITH THE REMOTE STARTER. THE REMOTE STARTER IS THE ONLY THING THAT ALLOW THE RAM 1500 TO RUN AS NORMAL. I WAS ADVISED BY THE DEALERSHIP THAT THIS IS A COMMON PROBLEM BUT NO RECALL HAS BEEN DONE. I HAD TO PAY $373 TO GET THIS PART REPLACED WHEN ITS A KNOWN ISSUE THEY GO BAD AND THEY GO BAD WITH NO RELATION TO A REMOTE STARTER BEING ADDED TO THE VEHICLE. I FEEL THIS IS UNFAIR FOR CHRYSLER/RAM TO NOT COVER THIS PART AND PUT THE BLAME ON SOMETHING ELSE WHEN ITS A KNOWN DEFECTIVE ISSUE.
Other or unspecified, Mar 3, 2016
RECEIVED INITIAL NOTICE OF RECALL ALMOST 3 MONTHS AGO. IMMEDIATELY TRIED TO CONTACT DEALER FROM WHICH THE VEHICLE WAS PURCHASED, BENNY BOYD BASTROP BUT COULD NOT GET AN ANSWER IN SERVICE. LEFT 3 MESSAGES BUT NEVER GOT A RETURN CALL. CALLED SOUTH POINT DODGE IN AUSTIN BUT AGAIN NO ANSWER IN SERVICE OR RESPONSE TO MESSAGE. VISITED SOUTH POINT DODGE AND SERVICE MANAGER PUT ME ON EXTENSIVE LIST FOR SERVICE AND SAID SHE WOULD "CALL". NEVER CALLED. HAVE NOW RECEIVED 2ND NOTICE OF RECALL. APPEARS NEITHER WANTS TO ACCEPT RESPONSIBILITY FOR RESOLUTION AND I DON'T TRUST EITHER OF THEM ANY LONGER.
Other or unspecified, Feb 24, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE MARINE STICKER DISPLAYED FALSE TOWING CAPACITY. THE CONTACT WAS CONCERNED FOR HIS SAFETY WHEN TOWING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Other or unspecified, Oct 12, 2015
VEHICLE CANNOT BE LOCKED WITHOUT HORN HONKING. BOTH DEALER AND CHRYSLER HAVE TOLD ME THAT UCONNECT 5.0 SYSTEM HAS NO MEANS OF DISCONNECT OR REPROGRAMMING TO ELIMINATE HORN HONKING WHEN CAR IS LOCKED. LOCAL P.D. AND CALIFORNIA HIGHWAY PATROL CONFIRM THAT IT IS A VIOLATION FOR HORN TO HONK - EXCEPT IN EMERGENCY OR AS ALARM. SEE CA. VEHICLE CODE SECTION 27001 & 28085. " LOCKING DOOR INDICATION IS A VIOLATION OF THE LAW." MY BUSINESS REQUIRES 24 HOUR SERVICE. NEIGHBOR HAS TOLD ME THEY WILL CALL POLICE, (UNDERSTANDABLY), IF MY HORN AWAKENS THEIR CHILDREN AGAIN. CHRYSLER CONTACT TOLD ME THE UCONNECT SPECIALIST HE SPOKE TO HAS THE SAME ISSUE ON HIS VEHICLE. HAVE MADE 3 CONTACTS WITH DEALER AND 2 WITH CHRYSLER WHOM SAY NOTHING CAN BE DONE. IT HAS BEEN SUGGESTED THAT I, "REMOVE THE FUSE EACH TIME YOU PARK - THEN LOCK THE DOOR." AND IF I FORGET TO REINSTALL THE FUSE? SEEMS THIS IS A COMMON SOURCE OF NOISE POLLUTION AND UNFORTUNATELY, A MANUFACTURES ISSUE. DEALER HAS BEEN LESS THAN HELPFUL.
Other or unspecified, Sep 30, 2015
CANT GET AN APPOINTMENT TO FIX SAFETY RECALLS UNTIL 17 NOV 2015 UNLESS I NEED AN OIL CHANGE THEN IT COULD BE DONE SOONER. SEEMS LIKE AN EXCESSIVE AMOUNT OF TIME UNLESS I BUY SOMETHING (GENES CHRYSLER FAIRBANKS, AK)
Other or unspecified, Sep 11, 2015
DUE TO THE RECENT MEDIA COVERAGE ON TV I JUST CHECKED MY RAM 1500 FOR RECALLS AND SAW THERE WERE 3 OUTSTANDING. THE ONLY RECALL I WAS INFORMED ABOUT WAS R40/NHTSA 15V-461, AND I ONLY RECEIVED THAT LAST WEEK IN THE MAIL. I HAVE NEVER BEEN INFORMED VIA MAIL, EMAIL, OR PHONE OF ANY OF THE OTHER RECALLS. THIS IS TOTALLY UNSATISFACTORY AND UNSAFE. ISN'T RAM RESPONSIBLE TO NOTIFY ME OF RECALLS IN A TIMELY MANNER?
Suspension, Wheels, Other or unspecified, Aug 18, 2015
WHILE DRIVING THE VEHICLE HOME FROM, AFTER HITTING THE SPEED LIMIT OF 65, THE VEHICLE STARTED TO SHIMMY, SIDE TO SIDE, AND CONTINUED AT A HIGHER SPEED. I CALLED THE DEALER, AND RETURNED THE TRUCK TO HAVE IT SERVICED, BUT IT DID NOT HELP. I WAS TOLD IT WAS FLAT SPOTS ON THE TIRES, AND TO GIVE IT SOME TIME. AFTER ALMOST 4000 MILES, AND 4 VISITS BACK FOR SERVICE, I WAS TOLD THERE WAS NOTHING THEY COULD DO. ALL THE TRUCKS RIDE THE SAME. AFTER FURTHER INVESTIGATION, I FOUND OUT THROUGH VARIOUS FORUMS, THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM, AND IF THE TIRES ARE CHANGED OUT, THE PROBLEM WILL GO AWAY. THE DEALER REFUSED TO CHANGE OUT THE TIRES. THE TIRES IN QUESTION ARE GOODYEAR WRANGLER SR-A, SIZE P275/60R20.
Power train, Structure, Other or unspecified, Aug 17, 2015, crash
OUR '14 RAM 1500 WAS BOUGHT NEW ON 6/22/15. ON 8/9/15 OUR NEW 2014 DODGE RAM WAS PARKED ON A INCLINE IN A FRIENDS DRIVEWAY. MY WIFE AND SON GOT IN THE TRUCK, STARTED IT AND PUT IT INTO REVERSE TO LEAVE. AFTER MOVING ONLY A FEW FEET MY WIFE NOTICED THE HOSTESS COMING DOWN THE DRIVE TO SAY GOODBYE. SHE PLACED THE TRUCK IN PARK, GOT OUT OF THE VEHICLE LEAVING THE DOOR OPEN AND WALKED TO THE FRONT OF THE TRUCK. WHILE GIVING THE HOSTESS A HUG, HOSTESS EXCLAIMED YOUR TRUCK IS ROLLING AWAY. MY WIFE TRIED TO RUN BACK AND AROUND THE DOOR TO GET IN THE VEHICLE. BEFORE SHE COULD, THE OPEN DOOR TOOK DOWN TWO MAILBOXES AND 4X4 TIMBER POSTS THEY WERE MOUNTED ON AND OPENED THE DOOR BEYOND THE SPRING LIMIT PUSHING INTO THE FRONT FENDER AND POPPING OUT THE FRONT HEAD LIGHT. THE TRUCK ROLLED ACROSS THE STREET INTO THE NEIGHBORS YARD HITTING A POWER POLL WHERE IT CAME TO STOP. THE IMPACT TO THE POLL WAS STRONG ENOUGH TO PULL DOWN POWER LINES. UPON REACHING THE VEHICLE A MALE GUEST NOTED THE VEHICLE WAS STILL IN PARK. MY 9 YEAR OLD WAS STILL STRAPPED INTO HIS SEAT BELT AND SIGNIFICANTLY SHAKEN UP THOUGH NOT INJURED. THE POLICE AND UTILITY COMPANY ARRIVED. THE OFFICER WROTE HIS REPORT UP AS VEHICLE MALFUNCTION. THE TOW TRUCK OPERATOR SAID THE VEHICLE COULD BE DRIVEN IN ITS CONDITION. HE PULLED BACK THE DOOR TO AS CLOSE TO CLOSED AS POSSIBLE AND TIED CLOSED. THE REAR BUMPER AND TAILGATE ARE TRASHED. INSURANCE ADJUSTER HAS GIVEN PRELIMINARY ESTIMATE OF $8,900. THE POWER COMPANY HAS NOT CONTACTED US YET ABOUT THEIR SERVICE CALL. I GUESS VERY FORTUNATE THAT MY WIFE DID NOT MAKE IT AROUND THE DOOR AS SHE COULD HAVE BEEN CRUSHED BETWEEN THE DOOR AND TWO MAILBOXES. ALSO THANKFUL THE THE TRUCK WENT STRAIGHT ACROSS THE STREET RATHER THAN TURNING AND GOING DOWN A LONG HILL. HAVE CONTACTED RAM AND WAS PROMISED AN INVESTIGATOR WOULD BE IN TOUCH WITHIN 3 DAYS. 4TH DAY AND STILL NO CONTACT!
Other or unspecified, Aug 11, 2015
CEL LIGHT CAME ON, TOOK TO DEALER PROBLEM WITH DEF INJECTOR, CEL CAME BACK ON 3 MORE TIMES BEFORE FINALLY RELEASING THE PROBLEM IS WITH THE SCR IN THE DEF SYSTEM
Other or unspecified, Aug 7, 2015
BOUGHT A 2014 RAM 1500 THAT HAD 36 MILES ON IT. AFTER ABOUT A MONTH I NOTICED THE VEHICLE WOULD DOWN SHIFT HARD. TOOK IT TO THE DEALERSHIP THEY APPLIED AN UPDATE TO THE TRANSMISSION SOFTWARE RAN FINE FOR ABOUT TWO MONTHS THAN STARTED LURCHING SLIGHTLY BETWEEN GEAR CHANGES. TOOK IT TO THE DEALERSHIP AGAIN THEY RESET THE TRANSMISSION AND RELEARNED THE PROGRAMMING.THE SERVICE DEPARTMENT SAID THAT I SHOULD NO LONGER HAVE ANY ISSUES WITH MY TRANSMISSION. IT WORKED FINE FOR A DAY OR TWO AND IS NOW DOWN SHIFTING HARD AGAIN. APPARENTLY THERE'S NO WAY THAT THEY CAN FIX MY TRANSMISSION SO IT RUNS LIKE IT'S SUPPOSED TO. THE VEHICLE ONLY HAS 2,500 MILES ON IT. A BRAND NEW VEHICLE SHOULD NOT BE HAVING ISSUES THE TRANSMISSION. NOW I HAVE TO CALL THE DEALERSHIP AGAIN AND MAKE ANOTHER APPOINTMENT TO HAVE IT LOOKED AT FOR THE THIRD TIME OF COURSE I ALSO HAVE TO EXPLAIN THAT THE UPDATE THEY GAVE ME THE FIRST TIME CAUSED ANOTHER ISSUE. FUN TIMES.
Power train, Other or unspecified, Jul 30, 2015
WHILE COMING TO A STOP; TRAFFIC LIGHT, STOP SIGN, ETC. I CAN FEEL A HARD JERK. I BELIEVE IT'S THE TRANSMISSION SHIFTING TO A LOWER GEAR BUT I'M NOT FOR CERTAIN. THE HARD JERK DOESN'T HAPPEN TOO OFTEN MAYBE ONCE A DAY, BUT WHEN IT DOES IT'S VERY NOTICEABLE. I'M CONCERNED THIS IS CAUSING ADDITIONAL STRESS AND FATIGUE TO MY TRANSMISSION AND SOMETHING WILL EITHER SNAP OR BREAK.
Other or unspecified, Jul 29, 2015, crash
I WAS DRIVING IN A RAINY DAY AT 65 MPH I 81 SOUTH BOUND, WHEN I SUDDENLY SAW O LOT OF WATER ACCUMULATE IN THE ROAD AND THE RAIN GETS HARDER AND IN THE BLINK OF AN EYE I FELT LIKE MY RAM STARTED SPINNING, I HAVE HAD SOME EXPERIENCES WITH VIHECLES SLIDING BUT THIS TIME HAD NO CHANCE TO DO ANYTHING AND I ENDED HITTING THE CONCRETE WALL WITH THE FRONT OF MY VIHECLE. THE SEAT BELTS DIDN'T LOCK OUR BODIES TO THE SEAT PROPERLY AND THE AIRBAGS FAIL TO DEPLOY. MY WIFE AND I WHERE TAKEN TO ER THE X RAYS DIDN'T SHOW ANY FRACTURES BUT MY WIFE IS STILL ON PAIN.
Other or unspecified, Engine, Jul 24, 2015
THIS TRUCK WAS PURCHASED BRAND NEW IN SEPT 2014. WITHIN THE FIRST 4000 MILES OF DRIVING THE BRAND NEW VEHICLE EXHAUST STARTED TO COME OUT FROM UNDER THE HOOD AND STARTED ENTERING THE CABIN, IT NOW HAS 22000 MILES. I TOLD THE DEALERSHIP AND THEY SAID TO BRING IT IN AND FOUND NOTHING. 10000 MILES CHECKUP I TOLD THEM THE SAME THING BUT ITS GETTING A LOT WORSE SO THEY SAID IT WAS WHEN THEY DID AN OIL CHANGE AND OIL GOT ONTO THE EXHAUST SO THEY CLEANED MY UNDERCARRIAGE, BUT THE PROBLEM WOULD STILL OCCUR. 15000 I BROUGHT IT IN AGAIN AND THEY REPLACED MY CATALYTIC CONVERTER SAYING THAT WAS THEY ISSUE BUT AS SOON AS I GOT HOME FROM THE DEALERSHIP IT STARTED AGAIN. I HAVE SINCE BEEN CONTACTING THE DEALERSHIP CONSTANTLY BECAUSE NOW THERE IS A RECALL PERTAINING TO THE ISSUE I SPECIFICALLY HAVE (HIGH FREQUENCY DECOUPLER) RECALL (R04). SINCE THEN THEY KEEP TELLING ME THE PART IS ON BACKORDER AND I JUST HAVE TO WAIT FOR IT. MY TRUCK SMOKES FROM UNDER THE HOOD AND ENTERS THE CABIN FROM THE AIR VENTS, IT GETS TO THE POINT WHERE YOU CANT DRIVE IT WITHOUT GETTING DIZZY. NORTH STAR DODGE DEALERSHIP IN SAN ANTONIO IS WHO I HAVE BEEN CONTACTING WITH THIS ISSUE AND CHARLES SPECIFICALLY FROM THE SERVICE DEPARTMENT. THERE ADMINISTRATION HAS DONE NOTHING TO ALLEVIATE THE ISSUE FOR ME OR ACCOMMODATE ME IN ANY WAY. FROM THE TIME I HAVE HAD THIS ISSUE I HAVE CONTACTED THE FCA MULTIPLE TIMES AND THEY TELL ME THE DEALERSHIP HAS IT ON ORDER BUT CAN DO NOTHING ABOUT ACCOMMODATING ME EITHER. THE ISSUE OF CARBON MONOXIDE POISONING IS A LARGE CONCERN FOR ME BECAUSE I DRIVE ME GRANDMOTHER AROUND WHO HAS SERIOUS HEART CONDITIONS, THIS ISSUE NEEDS TO BE TAKEN CARE OF IMMEDIATELY AND NOBODY IS DOING ANYTHING TO ACCOMMODATE MY SAFETY. PLEASE HELP MY HEALTH IS AT RISK AND EVERYBODY HOW RIDES IN MY VEHICLE.