2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Steering, Mar 11, 2025
The contact owns a 2014 Ram 1500. The contact stated while driving at 50 MPH, the vehicle became difficult to maneuver. The Electronic Power Steering warning light was illuminated. The vehicle was taken back to the residence. The contact used a diagnostic tool to diagnose the vehicle and determined that the steering rack and pinion needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
Structure, Mar 7, 2025
Was backing into a parking stall, I turned the wheel to the right and started to back up, when I did this, the lower control are broke away from the frame of the truck. The truck was taken to Hendricks Dodge in Charlotte, NC. It was inspected, determined that it was a manufacture failure. It was submitted to insurance as well, they had an independent investigator look at it, they also determined that it was a manufacture failure. Had I been on the road or interstate this would have caused a major accident. Submitted an Insurance claim. Claim was denied, stating it was a Manufacture Failure. Insurance Company Hired an Independent Appraiser / Investigator. No warnning lights or indicators.
Fuel system, Diesel, Mar 7, 2025
The contact owns a 2014 Ram 1500. The contact that the vehicle was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), and a partial repair was performed; however, after an inspection, it was determined that no replacement of the high-pressure fuel pump was necessary, and the additional repair was not performed. The contact stated that within 2,000 miles of receiving the recall repair, while driving at approximately 55 MPH the vehicle lost motive power while attempting to accelerate. The contact coasted to the side of the road however, the contact was unable to turn off the vehicle. After several attempts, the contact shifted to park, restarted the vehicle, and continued driving. The contact stated that there were several unknown warning lights flashing. While driving 40 MPH, the vehicle continued sputtering while attempting to accelerate. While stopped at a stop light and then accelerating, the vehicle only accelerated to 15 MPH and then stalled. The contact was able to restart the vehicle after several attempts. The vehicle was driven to the dealer and the contact was informed that the high-pressure fuel pump could not be replaced since the VIN was no longer under recall related to the failure. The vehicle was taken to a certified mechanic who diagnosed the erratic reading of the fuel pump at the fuel rail and removed the fuel filter that was black and contaminated with metal and debris. The fuel filter was replaced; however, the vehicle was considered inoperable due to fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 203,225.
Service brakes, Hydraulic, Traction control system, Mar 6, 2025
The contact owns a 2014 Ram 1500. The contact stated that when the vehicle was started, the ABS and brake warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS sensor needed to be replaced. The vehicle was not repaired. The contact stated that almost a year later, while driving approximately 30 MPH in inclement weather, the vehicle lost traction and slid. The manufacturer was not notified of the failure. The failure mileage was unknown.
Steering, Power train, Electrical system, Mar 5, 2025
The electric power steering (EPS) system on my 2014 Ram 1500 has intermittently failed, most recently when transitioning from idle, such as leaving a parking lot, and during deep turns. This marks the third time I've experienced steering-related issues with this truck. Each time the EPS fails, a "Service Power Steering" alert appears, and the steering becomes extremely difficult, posing a serious safety risk, especially in situations requiring precise maneuvering or sudden corrections. A sudden loss of steering control could lead to a collision, potentially resulting in serious injury or death. This issue has been previously repaired twice—once by the original dealer and once under warranty after I purchased the truck, without prior knowledge of the problem. Despite these repairs, the failure has returned, indicating an unresolved or recurring defect. The issue has not yet been diagnosed or confirmed by a dealer or independent mechanic for this latest occurrence. The vehicle is available for inspection upon request.
Steering, Mar 5, 2025
The contact owns a 2014 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel was seized, and the power steering warning light was illuminated. The vehicle was restarted, and the contact stated that the steering wheel became difficult to turn. The vehicle was towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Service brakes, Hydraulic, Traction control system, Engine, Mar 4, 2025
The contact owns a 2014 Ram 1500. The contact stated while driving at an undisclosed speed, the traction control, ABS, and check engine warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the ABS Module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Steering, Mar 3, 2025
On or about [XXX], I was traveling on [XXX] in Thomasville GA. As I turned left onto [XXX} The steering wheel suddenly, without notice, locked left a spun right to 12 o'clock,, straight alignment which caused my left risk to to snap and I believe would have been broken if I had not let go of the steering wheel. This caused the vehicle to veer into the left lane slightly across the center lane where oncoming traffic deemed it necessary to veer right to curbside to prevent a collision. Although almost impossible to steer, I managed to turn it around and get it back into my yard which is approximately 800 feet . The steering remained almost impossible to steer after a few checks and then and now it is permanently locked. There were at the time of incident, no warning lights. There after: the service power steering light appears. Thomasville Chrysler, Dodge, Jeep, Ram advised that the EPS rack and pinion is the cause and has to be replaced. I contacted Chrysler Customer service and spoke to customer service representative Ian who advised a recall for this issue is forthcoming and he allegedly tried to assist with this repair. However other customer service representatives deny Ian's statement to me and even claim that he does not work there. The claim number he provided to me is case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Feb 28, 2025
Steering started getting very tight and wheel not returning properly to center. I actually have to pull the wheel back to go straight. Truck will drift in a lane from right to left however very tight steering makes it hard to correct easily. According to dealership these trucks have a common problem with the electronic rack and pinion and it needs to be replaced.
Steering, Feb 27, 2025
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 65 MPH and following a curve to the right, the steering wheel was very difficult to turn. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but occurred at various speeds while turning to the right or the left. The contact researched online and became aware that there were many reports of intermittent failures of the power steering assist with similar vehicles. The contact had not taken the vehicle to a dealer or to an independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 161,835.
Service brakes, Hydraulic, Feb 27, 2025
The contact owns a 2014 Ram 1500. The contact stated that upon starting the vehicle, the messages "Service Trailer Brake System, Service Electronic Braking System, and Service Anti-lock Brake System" were displayed on the instrument panel. The ABS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with ABS control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Steering, Feb 27, 2025
On 2/20/25 I was driving making a turn it was hard to turn I checked to power steering fluid and it was fine. I checked for any leaks there was none. Then I took it to the mechanic and they said I need a new Steering Gear Assembly ( around $4,000) I see there are a lot of other people having the same problems with the Ram1500.
Steering, Feb 26, 2025
My power steering has suddenly become intermittent. It works sporadically during a turn. I am receiving no warning signs or codes for this problem. I have read on line that there was a study being done by NHTSA (2003) about a possible recall for this issue. Can you tell me the results of the findings? Has the study been completed?
Service brakes, Feb 25, 2025
Was told by my mechanic that the ABS control module needs to be replaced. All ABS warning lights are illuminated on the dash panel cluster. He said the Ram/Mopar has an over 1 year wait for this part to be back in stock. That is insane. What scam is this from FCA/RAM? Are people supposed to drive around their truck and hope the ABS system doesn't fail and end of hurting someone because they discontinued the part. Absolute frustrating and uncalled for by FCA/RAM. This also a very widespread issue with these modules in RAM trucks and why isn't something done about this? How can they sell vehicles that are potentially very very unsafe?
Service brakes, Feb 25, 2025
ABS module failed, Error Code C2200. Issue is so common that replacements parts are unavailable nationwide and have been for months. Dealership has reported that the module is under "Engineering Review" with the manufacturer and has been for over a year with the deadlines being extended repeatedly. This is a safety issue, and the truck cannot be repaired.
Electrical system, Other or unspecified, Service brakes, Feb 21, 2025
ABS module is faulty. I was told at the local Pep Boys after running a diagnostic test that the ABS module has an error. There is a recall on the electronic systems with the ABS I am aware of and would like to have that fixed on a recall.
Steering, Feb 21, 2025
I was driving in a 55 MPH 2 lane road, when all of sudden the power steering went out. I had to man handle the steering wheel back to my house. It has 122000 miles on it but that should never happen, could of been a real bad outcome. I have checked out everything and have narrowed it down to the EPS system.
Vehicle speed control, Service brakes, Feb 13, 2025
The vehicle has a fault in the ABS system that is causing the ABS light to stay on, as well as the traction control light and the Brake light. This means the brakes will lock up, causing the vehicle to slide, the vehicle has no assisted traction control, and the cruise control will not engage. In a vehicle like this (a pick-up truck) the back end is notoriously light and will easily loose traction during emergency braking and without traction control, can easily lose control on wet roads. The part needed to repair this issue, the ABS Module, is unavailable anywhere...and has been for years now. Some can still be found in old junk vehicles, or for sale out of used vehicles, but these have no guarantee and are no safer or less susceptible to failure than the stock product. No to mention they can only be found at exorbitant prices since they are in such high demand on an obviously sub-par part. Why does this part have so many issues and why is it impossible to fix? The vehicle is unsafe without this fix! The tires absolutely slide on wet roads now with loss of steering control and the rear end easily breaks free of traction on wet roads! The vehicle also will not pass inspection anymore because of this issue. This has been a problem for a year at this point.,
Other or unspecified, Service brakes, Feb 13, 2025
I have been the only owner of this truck since it was new from the factory. Some time in the first part of 2022 the ABS module light on the dash was coming on and then going off. When I needed an oil change I took the truck to the dealer I always go to and informed the service writer about it. They said they couldn't check it out for the module until it completely goes out. So, on 5/22/23 I took the truck to the dealer cause the ABS module went out along with my trailer brake control and traction control. The service writer called the parts depart. to see if the module was in house and parts said they would have to order it. Service writer said I could drive the truck and I told them that the brakes are not the same as when the module was working. I told them that you have to push harder on the pedal and that the brakes are not stopping as quickly. He said it would be alright. Every time I take the truck in for an oil change I ask them about the module and call them quite often and the service writer's tell me the same about the module. Parts can not get a module from the manufacturer and don't know when they will get one but, the part is on order. The service writer did give me a phone number to the manufacturer linking me to a help department to see if they can inquire or know why the company is not making them. On 1/23/25 I did call the manufacturer and talk to one of the personal there. The person did not have any information on the module and they said they couldn't tell me why there are no ABS MODULES and that I should keep calling the parts department at my local dealer. So, I guess I don't know when the brakes will completely go out while I am driving it or my family is in it with me that may cause a wreck. I can't pull my camper and haven't for two years now. I don't know what will happen on a rain slick road or an ice and snow covered road. I can't sell the truck or trade it in to get a proper vehicle. Please help Thank You
Electrical system, Service brakes, Feb 13, 2025
ABS Control Module has failed. The part number is 68228991AD. The dealership informed me the manufacturer no longer makes this part, and they were unable to resolve the issue. While I was advised by the dealership the truck is ok to drive, my additional research indicated a failed ABS module can lead to the wheels locking up while driving, the speedometer to stop working and the transmission locking out due to the computer system thinking there’s a break failure. This is a huge safety risk to others around me on the road, myself and my family.
Electrical system, Vehicle speed control, Service brakes, Feb 11, 2025
ABS system failure. Unable to repair the ABS control module because the part is not available making the passenger rear wheel lose traction while starting to move and driving at highway speeds causing the rear of the vehicle to fishtail on dry roads. Even with new tires installed.
Steering, Feb 11, 2025
I parked my truck which had been having no problems and went to get back in it the next day and the steering wheel light came on in the dash and the steering wheel was locked up. Spoke with a dodge dealership and they said they was aware of the problems unfortunately there was no recall on this and my only option is to buy a whole new steering rack which is not cheap. Truck is available for inspection but there is know way to drive it but does startup and everything else works properly. Just glad this happened while truck was sitting still and not driving down the road.
Steering, Feb 11, 2025
Power steering locked up while driving.
Steering, Feb 10, 2025
I have a complete loss of power steering on my vehicle. At first it was intermittent. I could be driving the vehicle and lose power steering. I could have power steering, shut the vehicle off and restart it and have no power steering. Early on when I lost power steering I could put the scanner on which it would indicate code c2217, clear the code and power steering would resume. This no longer works and there is complete power steering loss. I contacted Ram customer service on 12/23/2024 and was given case id 91757632. I contacted them on 1/22/2025 and was given case id 91960594. I was promised that someone would contact me within 24 hours, no response. I then contacted them on 2/3/2025 and was given the same promise with no response. On 2/5/2025 I once again called Ram customer support and asked to speak with a manager. I was told that I would be contacted within 24 to 48 hours which they documented via email, no response. From my research I have learned that the probable cause is a manufacturing defect being a contaminated circuit board. Recall S19 has been issued for 2015/2016 trucks but to date not for mine. I am left with a life threatening vehicle and I cannot even begin to describe the runaround that these representatives have given me.
Steering, Feb 5, 2025
The power steering motor died. My 2014 RAM 1500 is no longer drivable due to not being able to steer. My truck is currently at the dealership, and it is going to cost $4050 to replace the part. I have 117k miles on the truck and it is almost 10 years old, major components like the power steering should not go out this early in the vehicle's life. I do not see a recall currently opened, but I do see where several people have posted the same issue as me.