2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Fuel system, Diesel, May 18, 2023
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, an undisclosed code and the electronic throttle control system warning light was illuminated. The vehicle was taken to the dealer where it was determined that the air filter needed to be replaced; however, the air filter did not need to be replaced. The contact was then informed of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to take the vehicle to a different dealer and advised to continue to drive the vehicle; however, parts were still unavailable. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Suspension, May 12, 2023
The factory installed air suspension has failed more times than I can count. It’s has been going on for years mainly during the winter months, but so far this year with the warmer weather it still fails probably at least once or twice a week. This issue puts everyone in danger that is around these trucks while the are having these issues with the suspension air bags deflating when on public roadways. The truck is available for inspection anytime and I encourage you to follow up with any of these trucks with complaints that suffer the same issue because if you do maybe you will realize that we are not all just crazy. This is a serious issue that needs addressed by the manufacturer. The message of immediate air suspension service required shows on the dash, or air system cooling. The defect has been confirmed/observed/examined by multiple members of law enforcement because the truck is terrible to drive and bounces so bad as it drives straight down the road with minimal bumps. The report was mentioned to dealerships before but the act like they have never heard of this issue ♂️. I don’t know how that’s possible.
Fuel system, Diesel, May 12, 2023
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate. The electronic throttle warning light was illuminated. The contact's son, an independent mechanic, diagnosed that the fuel pressure was low, and that the fuel injector was faulty. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,400. VIN tool confirms parts not available.
Engine, Fuel system, Gasoline, May 10, 2023
The contact owns a 2014 Ram 1500. The contact stated while slowing down for a traffic signal or for traffic, the vehicle RPM’s fell to 564 RPM, and the vehicle started to stall. The contact stated that the target idle RPM should be set to approximately 900 RPM while idling. The contact stated that the failure was constant and had to have the vehicle towed several times due to not being able to restart the vehicle following a stall. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the RPM settings could not be changed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.
Fuel system, Diesel, May 10, 2023
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Visibility/wiper, May 10, 2023
Wiper works intermittently, sometimes it functions, sometimes it doesn't turn off. This causes a dangerous condition in rain storms. After some research it appears to be a condition across the entire Ram platform and needs to be addressed because it is a serious safety issue. Wiper motor and switch have been replaced with new parts but the issue continues.
Fuel system, Diesel, Apr 13, 2023
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Apr 13, 2023
ABS module has failed. It is available for inspection for a limited time. I have to send it to a repair facility. My ABS module controls speedometer, tire pressure sensors, seat belt chime rings constantly even when seatbelt is engaged. Several lights on the dash flash or remain on. The hydraulic pump runs and kills my battery when parked. There were no symptoms prior to failure. Only after failure. The problem has been inspected and confirmed by 2 repair facilities. One facility told me they had 18 on back-order when I inquired on a repair. There is a nationwide shortage per the Dodge Ram dealers. I have contacted Dealers, repair service centers and Dodge Corporate Headquarters. They said they have it under engineering review until August. My truck is unsafe to drive because I cannot regulate my speed (speedometer), may get rapid tire deflation (TPMS), parking brake lights sensors remain on.
Fuel system, Gasoline, Engine, Apr 10, 2023
The contact owns a 2014 Ram 1500. The contact stated that the check engine warning light was illuminated. While driving at an undisclosed speed, the vehicle was shaking violently. There was an abnormal fuel odor inside the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who referred her to the dealer for assistance. The manufacturer was not contacted. The failure mileage was approximately 187,000.
Suspension, Apr 10, 2023
I bought this 2014 RAM December of 2022. I drove the truck from Charlotte NC to Cleveland Ohio and back with no issues the week after I purchased it. At the end of January this year the FACTORY AIR SUSPENSION started giving me trouble. The Air bags deflate and will not pump back up and it becomes almost un drivable because it bounces violently and it slams down hard on the bump stops so hard it literally jars your insides and this is very very dangerous. The truck seems to have a mind of its own because it does this and then anywhere from 1-15 days later the warning lights go away and it seems to work just fine. It will pump back up and stay like it's supposed to be for anywhere from 1 day to a week and then it just automatically on its own deflates again all the way down to the bump stops and it is a terrible unsafe to drive all over again. This cycle has gone on and on and on since January. I have done all kinds of research and it seems there are possibly thousands of these trucks out there with this same issue and no factory recall that I'm aware of. Now a truck out on the roads and highways with no suspension I believe is very very dangerous I mean it literally feels like it's riding on square tires and the bouncing is so so violent and it slams down so hard after a larger bump or pot hole in the road it feels like something could actually just snap or break off. Most people like myself can't afford to make payments on a vehicle like this and she'll out thousands of dollars on a repair that is clearly a factory/ manufacturing issue and not something caused by me or any other customers with this same issue. I could really use some help with this because without transportation I can't work and driving the truck this way is going to possibly kill me or some other innocent people and I don't want that to happen for sure so I hope to hear back with some encouraging news from you guys on this issue. Thank you very much. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, Apr 6, 2023
The contact owns a 2014 Ram 1500. The contact stated that while parked on a flat road surface, the transmission was shifted into park(P), but the vehicle rolled backwards. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.
Fuel system, Diesel, Apr 3, 2023
The contact owns a 2014 Ram 1500. The contact stated while driving at an undisclosed speed, an unknown message was displayed, and the vehicle lost motive power and stalled. The vehicle was towed to the dealer, where the fuel pump was replaced; however, the failure reoccurred. The vehicle was taken to the dealer, where the diesel exhaust fluid (DEF) tank injector was replaced; however, the failure recurred. The vehicle was taken back to the dealer on three other occasions, and the fuel pump, the engine oil, entire DEF system, and the DEF line were replaced; however, the failure reoccurred. The manufacturer was notified of the failure and a case was opened. The vehicle was taken back to the dealer, who diagnosed the vehicle with the assistance of Chrysler engineers. The DEF injectors dosage module was replaced; however, the failure persisted. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that fuel pressure sensor range had failed; however, the dealer informed the contact that they were unable to fix the vehicle. The contact became aware that the vehicle experienced an engine replacement in 2018. The vehicle was not repaired. The failure mileage was approximately 154,000.
Fuel/propulsion system, Mar 16, 2023
Front gas tank support failed dropping the front of the tank. Fuel tank made contact with driveshaft but no fuel was spilled. It appears the frame rusted and the actual strap didn't fail. I took new delivery of this 2014MY vehicle in Dec 2013. I will likely repair this myself but have not started repairs yet.
Steering, Mar 14, 2023
The contact owns a 2014 Ram 1500. The contact stated while driving 50 MPH, the steering wheel became firm. The contact stated that the steering wheel seized with the power steering assist warning light illuminated. The contact pulled over on the side of the road and turned off and restarted the vehicle and the vehicle operated as designed. The dealer was contacted but offered no assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. No assistance was offered. The failure mileage was 142,000.
Engine and engine cooling, Engine, Mar 10, 2023
The contact owns a 2014 Ram 1500. The contact stated that after driving for an extended period, the vehicle started to shake with an unknown service warning message displayed. Despite the initial failure, the contact stated that the vehicle resumed normal operation after approximately an hour. The vehicle was taken to the dealer on several occasions to have the air compressor replaced under warranty; however, the failure persisted. The contact then switched the settings to regular suspension which appeared to correct the issue. The contact also stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the intake manifold needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 20,000.
Fuel system, Diesel, Feb 27, 2023
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Tires, Feb 20, 2023
Tire size is 275/60R20 115T AT+. Regarding the set of tires purchased from Sam’s Club via Pirelli, all 4 tires are dry rotted along the bead of each individual tire. The tires do not maintain pressure and the pressure drops significantly lower than the recommended PSI regarding environmental changes and ambient temperature in different regions. The manufacturer workmanship of the tire causes deflation in the tires which leads to different tread wear on the tires. I’ve contacted the manufacturer regarding the issue and they have not provided guidance to the merchant as a vendor to replace tires at no cost to the consumer submitting this report. I’m reporting this issue because Pirelli is not upholding their warranty in it’s entirety.
Steering, Feb 13, 2023
I was driving on a busy congested road. I was traveling 55 mph. As I was driving, a warning light came on to service the power steering (this had not happened previously and I had no warning). I realized then that my steering wheel had seized and became immobile. Using tremendous force I was able to get the truck through traffic and to the side of the road. I was unable to control the truck normally. I had to navigate across two other lanes of traffic to get the truck to a safe position. It required a great deal of strength on the steering wheel to move the truck at all. Fortunately the road I was on was straight. If there had been any curve I would have definitely been in an accident and could have seriously injured myself or others. This car has been looked at by an independent mechanic and the problem verified. He has advised that there is no manufacturer part or aftermarket part available for this issue. Additionally the manufacturer has advised there is no fix. This car is currently not driveable and in my driveway available for inspection.
Engine, Feb 6, 2023
Check engine light came on after replacing spark plugs and coil packs. Code reads cylinder 03 misfire. Engine has a ticking noise. Cam and lifters are what's causing the check engine light. If not replaced with the upgraded cam and lifters, engine will be no good. Would be very unsafe if my engine were to blow up while driving on the freeway or around town with my children. Dodge knows these cams and lifters are junk and should replace them with the upgraded ones
Service brakes, Feb 5, 2023
I have a failure of the ABS pump and eletrical actuator. I took it to my dealer for an estimate for repair. The dealer told me it was not on the recall list for repair. I was told they could not get a new replacement and want to replace the parts with used parts from the junk yard. I was told that the cost would be $950.00 including the scan but there is no guarantee. Why is this safety issue not covered by a recall? The blog pages for dodge ram are full of people complaining about the failure.
Fuel/propulsion system, Feb 5, 2023
While driving I heard a sound under the truck. When I pulled over I looked under the truck and noted that one of the straps that holds the gas tank up had come loose. Further inspection noted that the strap had not broken, the part where it connected to the frame had rusted out and let the strap loose. When I looked into it I found out there was a safety recall for the same issue in prior model years. I had this repaired at Waldorf Dodge and they did not cover it under the previous recall. Please look into whether there have been other reports of the same issue for later model years than the recall covers.
Engine and engine cooling, Power train, Jan 25, 2023
The contact owns a 2014 Ram 1500. The contact stated that upon driving from a complete stop, the vehicle would not exceed 3 MPH as the safety mode engaged. The check engine warning light was illuminated. The contact parked the vehicle. The contact stated that the failure persisted the next day; however, the contact was able to drive the vehicle to an independent mechanic. The independent mechanic diagnosed that the failure was related to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) however, the VIN was not included. The independent mechanic referred the contact to a Chrysler dealer. The vehicle was towed to the local dealer, where the tone wheel crankshaft, transmission heater, exhaust temperature sensor was replaced, and the transmission fluid was flushed. The vehicle was repaired. The manufacturer was notified of the failure but declined to cover the cost of the repair. The failure mileage was approximately 86,047.
Suspension, Jan 23, 2023
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated and he heard an abnormal sound underneath the vehicle. The contact stated that the front axle fractured, and the front passenger’s side wheel detached. As a result of the failure, the vehicle started to slide. The contact engaged the parking brake to stop the vehicle. The vehicle was towed to the tow lot where it remained. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,000.
Engine and engine cooling, Jan 20, 2023
The contact owns a 2014 Ram 1500. The contact stated while reversing out a driveway, while accelerating the vehicle lost motive power with the check engine warning light illuminated. The contact turned off the vehicle and while restarting the vehicle, the vehicle was running rough. The vehicle was towed to the dealer, but the vehicle was not diagnosed. The vehicle was taken to an independent mechanic and was informed that the vehicle had experienced similar failure as NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) and referred the contact to the manufacturer. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The failure mileage was 127,000.
Power train, Electrical system, Jan 12, 2023
My vehicle VIN [XXX] shown "no unprepared recalls". However I saw that there was a past recall for this vehicle. The recall dealt with the digital instrument cluster which gives data on engine management, safety features such as ABS systems, and other safety items. I do not believe my vehicle had ever been repaired. My digital instrument system flashes on and off and many times, as all day today, was completely inoperable. This has been occurring for approx one year and the dealer told me that this was normal, which it is absolutely not. The dealerships around here have a habit of falsely signing off on repairs and recalls especially if the vehicle hit their lot with a recall during a trade-in. The new buyer would have no idea of such recall. Please assist me in getting this unprepared recall repaired. I would also like to address the faulty 8 speed transmissions which shudder and shift unnecessarily. This could cause a sudden loss power on acceleration in heavy high speed traffic and merging onto an interstate. Please look into this. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).