2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Engine, Oct 13, 2022
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 70 MPH, the vehicle was jerking and he noticed a sudden drop in the gas mileage. No warning lights were illuminated. Additionally, the contact stated that he heard an abnormal ticking sound coming from the engine compartment. The vehicle was taken to the local dealer who informed the contact that the abnormal ticking sound could be associated with the exhaust manifold failure. The vehicle was then taken to an independent mechanic who diagnosed the failure as an engine cylinder misfire. The independent mechanic informed the contact that the engine would need to be dismantled in order to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The approximate failure mileage was 115,000.
Steering, Oct 5, 2022
Electric steering goes out without warning. Could start working at any time later. Definitely a hazard to drive. Took it in for repair and of course it was working and had no code.
Electrical system, Vehicle speed control, Oct 4, 2022
Dash digital display screen completely black and not working. The truck was driving fine the day we noticed the screen being black but could not determine speed or anything else. Now the truck will not start.
Steering, Sep 25, 2022
Steering in the truck has been getting more and more difficult (like I'm losing power steering). No visual defects visible but upon further online research, there have been numerous cases of this, resulting in steering lock-up, potentially causing an accident.
Fuel/propulsion system, Sep 21, 2022
Fuel tank strap (rear) rusted and fell off causing the gas tank to hang down dangerously close to the road. The bracket that holds the "T" end of the strap rusted through and the strap fell out. *THERE IS A RECALL FOR THIS EXACT ISSUE FOR 08-12 MODELS* I previously owned a 2012 model and had this taken care of under the recall. The 2014 model looks no different to me, but there is no recall issued for it.
Engine, Sep 18, 2022
in my case it's the hemi tick i took my truck to the dealer they said that i didn't have the tick now but the tech told me if I wanted to replace the lifter and cam it would cost me 6,000.00. The problem is that the oil pump doesn't pump oil into the lifter when idling it's a faulty oil pump and Chrysler isn't taken responsibility. I think it's models from 2013 to 2019 it should be a recall on those models for the oil pump and damage that it causes
Electrical system, Other or unspecified, Sep 17, 2022
^ months ago my truck would not start and the doors would not unlock using the keyfob. Had it towed to the dealer and they said it was the module for the key system not communicating. after 2 months they finally installed a new module. Took the truck home and it stalled on me 3 time at 70mph and the interstate. Took back to the dealer and they contacted Ram engineers and they told them it was a broken wire . Finally got the truck but would not start the next day. I have researched and found that the TIPMs were going to be recalled but it was denied. Yesterday 9/16/22 I was told the truck was ready and when I went to pick it up it wouldnt start. Is there going to be a recall on the TIPMs?
Steering, Sep 7, 2022
Power steering went out while driving. EPS module needs to be replaced
Fuel/propulsion system, Sep 1, 2022
I was driving my truck, on a highway, with 4 kids in it when I heard a horrible grinding noise. I stopped and looked under the truck and found that the fuel tank was hanging by 1 strap. I would imagine that if I drove further or hit a bump, the truck would've exploded. The bracket that holds the strap was completely rusted so the strap let go. I did some research online and found that this is a common problem with these trucks. How can there not be a recall??? Luckily I had some racket straps and I crawled under the truck, on the highway, jacked up the tank and strapped it in. I was horrified. I keep my truck in almost pristine condition and with my research, I found out that there were no drain holes installed on the strap mounts which would cause them to prematurely rust. This must be fixed immediately to prevent fatalities.
Steering, Aug 31, 2022
Electronic power steering gear went out. Verified at Ram dealership. This did not happen while driving down the road thank God. In driveway so no injuries caused from incident. This over $3,000 Repair should be covered under recall VB9/ NHTSA 19E-077????? Have dealership invoice for paid in full proof.
Electrical system, Engine, Forward collision avoidance, Aug 21, 2022
My 2014 ram 1500 went to the dealership for recalls and a wheel alignment, ecm failed to recognize new software updat and will not start, new chrysler ecm installed and truck still wont accept new software so will not start. Previous experience of a bad tipm insisted on various lights coming on tachometer display, cruise control shutting off at various speeds, engine shutting down and turning off on highway at cruising or passing speeds, had new integrated tipm installed and new Altenator, resoled issues.
Vehicle speed control, Service brakes, Aug 20, 2022
I filed a complaint on 7/4/2022, complaint number 11472254. Since then, I have done some research and found out that there have been MANY FAILURES OF THE ABS MODUALS on RAM trucks. I have attempted to buy a new one, but there are none. I called dealerships around the United States, and many have some in stock but can't sell them (won't sell them). And if I try and order from a local dealership, the part has a 6-month lead time. I have asked why the has not been a recall and I have been told it's not a safety issue and that traction control is a nice to have option. While looking at a new dodge Ram, I noticed that traction control and antilock brakes are listed under SAFETY (please see attached). If this is a SAFETY issue, why hasn't there been a RECALL issued?
Steering, Aug 18, 2022
When driving the Power Steering Failure warning comes on and you have to fight the wheel to steer the truck. Sometimes you can turn the vehicle off and then start it again and the warning will go off and steering is back to normal. Unpredictable as to when it is going to happen. Happened 4 times and ended up having it towed to the dealership for diagnostics. I called FCA on 8-18-2022 and they said there was a recall on 2013-2019 Ram 1500 trucks (Recall VB9) but that my vehicle was not identified as being a part of that recall. Luckily I was able to stop vehicle before an accident happened and before anyone was hurt.
Steering, Aug 4, 2022
Electronic Power Steering Failure My wife was driving on 70 miles per hour on the interstate when all of a sudden the red EPS light came on the dash and caused her to struggle to drive and run off the road. An automotive mechanic confirmed the EPS system needs to be replaced.
Engine, Aug 1, 2022
While driving on the interstate, towing a 17' ultralight camping trailer, the vehicle made a very loud "BANG" noise from under the hood and immediately decelerated to a much lower speed (~20MPH). I was able to maintain control and guide the truck to the shoulder as traffic was light. Upon opening the hood the large turbo inter-cooler hose had separated the black rubber section from the steel coupling in the front-drivers side area of the engine. The hose clamps had apparently failed. Upon reconnecting the hose to the coupling with the clamps I attempted to restart the engine and proceed. The engine started, but had a check-engine indicator. As soon as I put the truck into gear and tried to accelerate the bang noise happened again and the hose disconnected. I called a tow truck and was towed to the nearest town with a Ram dealer (30+ miles). The dealer was able to diagnose and verify the issue and also locate and replace the entire turbo inter-cooler hose and reset the check-engine indicator resolving the "limp-mode" state. The Ram service center kept the old part but provided a detailed invoice representing the failure. If the interstate was busier (it was Sunday afternoon) the situation could have been very much worse as the deceleration was immediate and other cars could have collided with the slowing truck.
Engine, Jul 27, 2022
The 3.6-liter V6 24-valve VVT engine which is defective and is a safety hazard. First pinging then the truck stalls out in traffic. Dodge does not stand behind the Lifetime limited Powertrain warranty they sold me when I bought the truck because the dealer, I bought it from closed. Dodge knowing these engines are defective put us customers in life threating situations because of the faulty components in these engines. They put the cost on the customers to fix the faulty rockers and lifters, valves, camshafts. So, I paid $3,400.00 to have it fixed with them installing new defective parts that will fail again and put my life in danger when the truck just stalls out.
Engine, Jul 23, 2022
It has the 5.7 hemi, well it's always had a hemi tick, well one day I tried accelerating threw an intersection where it stumbled and died, another car almost hit but luckily he was able to stop. Come to find out the lifter has eating my cam lobe to the point where it's missing on one cylinder. I've did some research and it seems like a very common saftey problem, that seriously needs to be addressed, along with the exaughst manifold bolts that breaks, and can cause a fire do to the exaughst leak.
Carry handle, Shell, Base, Insert, Padding, Jul 21, 2022
Thursday, July 21, 2022 11:46 AM The foam that is minimally-glued into the headrest popped off of the shell after a couple months of use. We were able to hold it in place with the fabric cover for several months. Then, the foam began slipping and ultimately cracked in half. We were unable to keep it in place after that. We have photos of the damage. The seat has been destroyed per the request of the manufacturer. Once the headrest is raised above the level of the outer seat shell, any amount of pressure or holding onto the headrest causes it to bend and flex. I believe this allowed the headrest foam to pop off. Without the foam in the correct location, there is not appropriate padding for the child's head in an accident. A report was made to Chicco. Though outside of the warranty period, Chicco replaced the seat.
Steering, Air bags, Jul 20, 2022, crash
The contact's daughter owns a 2014 Dodge Ram 1500. The contact stated while driving at 55 MPH with her children sitting in the front passenger and rear passenger seats, the vehicle in front of her stopped inadvertently. The contact's daughter depressed the brake pedal and attempted to quickly veer to the side of the road to prevent her vehicle from crashing into the vehicle in front of her. However, the steering wheel locked and the vehicle crashed into the rear end of the vehicle in front of her. The air bags failed to deploy. The message "Malfunctioning Steering" was displayed. The bumper and front grill of the vehicle detached. The contact's daughter sustained bruises and soreness all over the body. The contact was unsure whether his grandchildren sustained injuries. The passenger of the other vehicle did not sustain injuries. A police report was filed. The contact's daughter was taken to the hospital with the assistance of emergency units. The vehicle was towed to a tow yard. The vehicle was then towed to the contact's residence. An unknown Dodge dealer was notified of the vehicle but provided no assistance. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000. The VIN was not available.
Fuel system, Diesel, Jul 18, 2022
The contact called on behalf of his wife who owns a 2014 Ram 1500. The contact stated while his wife was driving approximately 15 MPH, the vehicle hesitated and stalled. The contact stated that several unknown warning lights were illuminated. The contact was unable to restart the vehicle. The vehicle was towed to the dealer. The dealer diagnosed a failure with the fuel system. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number 22V406000 (Fuel System, Diesel). The approximate failure mileage was 140,000.
Fuel/propulsion system, Jul 14, 2022
Gas tank strap broke
Other or unspecified, Service brakes, Jul 14, 2022
My ABS Module light came on, along with my traction control and emergency brake light and my cruise stopped working. I took it to the dealer and they said it was an ABS Module, but it would be six months before I could get one. There are no ABS Modules available, evey dealer I have called has some but they can't sell them. My question is, why are there none available. The dealers say they are a known problem and with losing traction control it seems to be a safety problem, yet there is no recall on them. My truck is drivable, but not safely without traction control. Can someone look into this?
Fuel/propulsion system, Jul 11, 2022
Fuel sensor failure - fuel gauge no longer operational and check engine light on.
Fuel system, Gasoline, Jul 8, 2022
The contact's husband owns a 2014 Ram 1500. The contact stated that the fuel level warning light would intermittently illuminate on the instrument panel. The vehicle was taken to a dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was then taken to an independent mechanic where the mechanic informed her that the fuel tank strap had rusted and needed to be replaced. While driving 25 MPH, the fuel gauge “sensor off” message was displayed on the instrument panel and the fuel gauge began fluctuating from Empty to Full. The independent mechanic informed her that there was an unstated recall on the vehicle and referred her to a dealer. The dealer and manufacturer were notified of the failure and both informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 85,000.
Steering, Jul 7, 2022
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 65 MPH and hauling a 30-foot-long travel trailer, the power steering malfunctioned, causing the steering wheel to become difficult to turn in either direction. During the failure, the service power steering message was displayed. The driver was able to maneuver the vehicle to the shoulder and stopped the vehicle. After turning off and restarting the vehicle, the vehicle operated as normal. However, five days later the failure recurred as a permanent failure. The vehicle was towed to the local dealer who diagnosed that the electronic power steering gear and rack and pinion had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 47,000.