2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Steering, Apr 4, 2021
AT FIRST INTERMITTENT POWER STEERING LOSS BUT NOW COMPLETE FAILURE
Engine, Mar 25, 2021
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT PULLED TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO BAYIRD DODGE CHRYSLER JEEP RAM OF WEST MEMPHIS (1901 S. SERVICE RD, WEST MEMPHIS, AR 72301). THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE WAS DUE THE TONER WHEEL WHICH WAS LINKED TO NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT HAD THE VEHICLE REPAIRED OUT OF POCKET BY THE DEALER. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT AN ABNORMAL HUMMING SOUND WAS COMING FROM THE VEHICLE WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ASSOCIATED WITH THE ISSUE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO PETRUS AUTO SALES (2350 US HIGHWAY 63 NORTH, STUTTGART, AR 72160) WHERE THE VEHICLE REMAINED UNREPAIRED. THE FAILURE MILEAGE WAS 145,000.
Engine, Mar 17, 2021
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO BLACKWELL CHRYSLER DODGE JEEP RAM (1660 W BUSINESS US HIGHWAY 60, DEXTER, MO 63841, (573) 624-8300) WHERE THE RECALL REPAIR WAS PERFORMED. THE VEHICLE REMAINED AT THE DEALER FROM 12/17/2020 TO 3/16/2021. AFTER THE VEHICLE WAS PICKED UP, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE CRANKSHAFT SENSOR FAILED AND THE ENGINE NEEDED TO BE REPLACED HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Engine, Mar 15, 2021
I HAD TO HAVE MY EXHAUST FLEX PIPE REPLACED PIPE CONNECTS ENGINE TO EXHAUST SYSTEM. I HAVE DONE RESEARCH ON THIS PROBLEM ON VEHICLES USING 3.0LITER ECODIESEL. THE PIPE DEGRADES AND STARTS LEAKING EXHAUST INTO THE CAB. ON LINE FORUMS DISCUSS THIS PROBLEM WITH ALL THE VEHICLES THAT USE THIS MOTOR. 2014 ALL THE WAY UP TO 2020 VEHICLES. THE COST FOR ME WAS $7,000.00 TO HAVE IT REPLACED. THE COST ITSELF IS DIFFICULT FOR ANYONE TO COME UP WITH AND I WOULD ASSUME YOU WILL LOOK INTO THIS FURTHER. THIS IS HAPPENING AT VERY LOW MILEAGE, MY TRUCK HAS ONLY 43,000 MILES. SOME WITH MUCH LESS MILEAGE. PLEASE LOOK AT THIS PROBLEM AS A SAFETY AND HEALTH ISSUE. THE EFFECT OF CARBONMONOXIDE POISONING AND TRAFFIC ACCIDENTS ARE HIGH AND WHAT IT DOES TO THE BRAIN. THE SMELL OF EXHAUST GETS INTO THE VEHICLES WEATHER MOVING OR STATIONARY. THANK YOU!
Electrical system, Vehicle speed control, Fuel/propulsion system, Mar 11, 2021
THE FUEL SENSOR FAILS CAUSING THE CRUISE CONTROL NOT TO WORK AND MY GAS GAUGE DROPS TO EMPTY. THIS CAN HAPPEN UPON STARTING MY TRUCK OR DRIVING DOWN THE FREEWAY AT 75 MPH.
Steering, Mar 11, 2021
POWER STEERING HAS JUST STOPPED WORKING WHILE I WAS TAKING THE EXIT TO GET ON THE HIGHWAY
Air bags, Mar 8, 2021
MY CHECK AIR BAG SYSTEM WARNING LIGHT ON THE DASHBOARD TURNS ON RANDOMLY. I HAD THIS ISSUE FIXED LAST SUMMER AND THE DEALER SAID IT WAS A WIRING ISSUE. I AM CONCERNED THIS ISSUE HAS UNDERLYING PROBLEMS.
Steering, Electrical system, Air bags, Mar 7, 2021
HAD STEERING HARNESS RECALL DOWN. NOW CLOCKSPRING GONE OUT. HORN CRUISE CONTROL EVIC SCREEN FROZEN. DEALER DID RECALL REPORTS NOT COVERED.
Steering, Mar 4, 2021
POWER STEERING WENT COMPLETELY OUT ON MY 2014 DODGE RAM 1500. IT LOCKED UP ON ME AND ALMOST CAUSED A CRASH. FORTUNATELY I WAS ABLE TO AVOID THAT. I DON'T UNDERSTAND WHY DODGE HAS NO RECALL ON THIS AS THE MORE I READ ABOUT IT, IT WAS COMMON ISSUE ON 2013,2014 AND 2015"S MODEL YEAR. TO ME THIS IS A DEFINITE SAFETY ISSUE. WHEN IT LOCKS UP YOU CANNOT STEER THE VEHICLE.
Engine, Mar 1, 2021, crash
ENGINE CYLINDER MISFIRES. ENGINE BLOCK 5,6,(7,8). MANY REPORTED 170 K MILEAGE VEHICLE BROKE DOWN MIDDLE OF INTERSECTION. ALL REPLACED PARTS DID NOTHING SOLVE ISSUE. I STILL OWE $26,000 ON A 2014 - BEING TOLD TO PUT A NEW ENGINE NO REVERSAL OF SHOWN MILEAGE AFTER REPLACEMENT. NEW ENGINE $6 K USED ENGINE $5 K. I'M A SINGLE MOM STUCK TRYING TO KEEP MY CREDIT UP.
Electrical system, Mar 1, 2021
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY LIGHT SUDDENLY DISPLAYED BEFORE ELECTRICAL SYSTEMS IN THE VEHICLE FAILED, INCLUDING THE POWER STEERING, POWER BRAKES, THE DASHBOARD INSTRUMENTATION, AND ELECTRIC WINDOWS. THE VEHICLE WAS IMMEDIATELY DRIVEN TO THE LOCAL DEALER BOB POYNTER CHRYSLER DODGE JEEP RAM FIAT OF SEYMOUR LOCATED AT 1873 E TIPTON ST, SEYMOUR, IN 47274 WHO DIAGNOSED THAT A FUSE IN THE ALTERNATOR HAD FAILED. THE FUSE WAS REPLACED AND THE SYSTEM WAS REPROGRAMMED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
Engine, Feb 26, 2021
THE PLASTIC OIL COOLER/FILTER HOUSING CRACKED AND IS LEAKING OIL ON MY RAM TRUCK WITH V6 PENTASTAR ENGINE. THIS HAS BEEN A KNOWN ISSUE WITH THIS PART ASSEMBLY FOR SEVERAL+ YEARS ALREADY. IT CRACKED ABOUT 3 WEEKS AGO ALONG WITH SEVERAL THOUSANDS OF OTHER PEOPLE ACROSS THE UNITED STATE DURING THE COLD WEATHER THAT A GOOD PORTION OF THE UNITED STATES WENT THROUGH. AS OF TUESDAY, FEBRUARY 23, 2021 THERE WAS AN ESTIMATED 37,700 BACK ORDERS AS PER A DEALERSHIP SERVICE TECH ON THIS PART AND AS FAR AS I KNOW THIS IS JUST THE FACTORY OEM PART FROM DEALERS, IT DOESN'T INCLUDE THE AFTER MARKET PART WHICH IS ALSO UNAVAILABLE AND ON BACK ORDER EVERYWHERE! NO ONE HAS THIS PART. IT MIGHT BE AVAILABLE BY THE MIDDLE OF MARCH, MAYBE, THE DEALERS ARE UNSURE. A LOT OF WEBSITES SAY THEY HAVE IT UNTIL YOU CALL THEM OR THEY SAY T WILL BE SHIPPED IN MARCH OR APRIL, BUT WHO REALLY KNOWS THAT FOR SURE. THERE IS A LONG HISTORY OF THIS PART HAVING PROBLEMS AND THE CONSUMER HAVING TO FIX AND PAY FOR THE AUTOMAKERS BAD PART AND THAT NEEDS TO STOP! AS OF RIGHT NOW THERE ARE SOME 37,700+ THAT HAVE AN OIL LEAK AND MORE THAN LIKELY CANNOT EVEN DRIVE THE VEHICLE DUE TO THIS PROBLEM AND POSSIBLY HAVING TO RENT OR BUY ANOTHER VEHICLE TO GET TO WORK AND WHATEVER ELSE THEY NEED TO USE IT FOR WHICH IS MORE MONEY OUT OF THE CONSUMERS POCKET. RIGHT NOW I CANNOT DRIVE MY TRUCK DUE TO THIS PROBLEM AND I HAVE NO IDEA WHEN I WILL GET A PART FOR IT. GO ONLINE AND LOOK THIS PROBLEM UP AND YOU WILL FIND A LOT OF COMPLAINTS AND HOW LONG THIS PROBLEM HAS BEEN HAPPENING. ATTACHED IS AN IMAGE OF THE BAD OIL COOLER/FILTER ASSEMBLY. THIS PART IS ON A LOT OF CHRYSLER/DODGE VEHICLES WITH V6 PENTASTAR ENGINES.
Fuel/propulsion system, Feb 25, 2021
UPON FUELING VEHICLE TO THE FULL POSITION AFTER RUNNING FOR A SHORT PERIOD OF TIME AND ENGINE LIGHT CAME ON IT'S BELIEVED THAT THE FLOAT WITHIN THE GAS TANK HAS A WEAR SPOT ON THE SYSTEM. AFTER FUEL LEVEL GETS TO THE THREE-QUARTER FULL POSITION ENGINE LIGHT GOES OUT.
Steering, Feb 24, 2021
WHEN THE TEMPERATURE OUTSIDE GETS BELOW FREEZING, THE STEERING WHEEL LOCKS UP AND WILL NOT TURN, WHILE THE VEHICLE IS STATIONARY. THE SERVICE POWER STEERING MESSAGE WILL APPEAR. IF THE VEHICLE IS WARMED UP FOR UP SEVERAL MINUTES, THEN TURNED COMPLETELY OFF UNTIL THE DISPLAY LIGHTS TURN OFF; THEN RESTART THE ENGINE, THE VEHICLE WILL RESET ITSELF, AND WILL TO WORK NORMALLY AGAIN.
Engine, Feb 17, 2021
LIFTER TICK WITH MISFIRE ON CYLINDER 2. DECREASED GAS MILEAGE. MOST NOTABLE AT IDLE.
Engine, Feb 11, 2021
I NOTICED A TICKING SOUND AND POWER LOSS PLUS MY ENGINE WOULD NOT REV PAST 4,000 RPM. THE FIRST MECHANIC STATED AN EXHAUST HEADER LEAK. HE FOUND THREE BROKEN BOLTS AND STATED THIS IS A VERY COMMON 5.7L HEMI ISSUE (MY RESEARCH CONFIRMED THIS). $1,200 TO REPAIR. THE TICKING WAS STILL THERE HOWEVER. THE SECOND MECHANIC (2 MONTHS LATER) FOUND A MISFIRE ON CYLINDER 5. FURTHER DIGGING SHOWED THE LIFTER HAD FAILED AND THE CAM LOBE WAS GROUND DOWN. METAL SHAVINGS WERE DISPERSED THROUGHOUT THE ENGINE. BEST REPAIR WAS A NEW ENGINE $9,556. I'VE NOW SPENT ALMOST HALF OF WHAT I PAID FOR THIS VEHICLE ON REPAIRS. THE SECOND MECHANIC STATED THIS LIFTER ISSUE IS VERY COMMON TOO. HE WAS SURPRISED THERE WAS NOT ALREADY A RECALL ON THIS ISSUE. IF YOU SCOUR THE WEB IT'S ABUNDANTLY CLEAR THAT THIS LIFTER ISSUE IS INDEED A PROBLEM WITH BOTH THE 5.7L AND 6.3L HEMI MOTORS. THIS COULD BE A SAFETY ISSUE IF THE ENGINE WERE TO CATASTROPHICALLY FAIL WHILE IN MOTION ON THE HIGHWAY OR ELSEWHERE.
Electrical system, Other or unspecified, Feb 8, 2021, fire
SATURDAY EVENING WE WERE EXISTING THE INTERSTATE WHEN I STARTED TO SMELL WHAT SEEMED LIKE A CHEMICAL SMELL. WE COULD NOT FIGURE OUT WHERE THIS SMELL WAS COMING FROM. AS WE PROCEEDED DOWN THE HIGHWAY, I STARTED TO GET WARM SO I TURNED OFF THE HEATED SEAT. WHEN WE ARRIVED AT OUR DESTINATION, I COULD STILL SMELL THE SOMETHING OUT OF THE NORMAL. I BEGIN TO LOOK ALL AROUND. SMELLING MY JACKET TO MAKE SURE THE KIDS DIDN'T SPILL SOMETHING ON IT, OR JUST TRY TO FIND WHERE THE SMELL WAS COMING FROM. FINALLY, I TURN AROUND AND REALIZE MY HEATED SEAT HAD CAUGHT FIRE. THANK GOD I HAD TURNED THE SEAT WARMER OFF MOMENTS EARLIER. LUCKY FOR ME, THE TRUCK DID NOT GO UP IN FLAMES. THE SEAT HAS A DEEP BURN HOLE AND MY JACKET (WHICH WAS BETWEEN THE SEAT AND MYSELF) HAS 2 BURNS IN IT. I WAS UNHARMED BUT IF IT WASN'T FOR ME TURNING THE SEAT OFF, I'M AFRAID OF WHAT MAY HAVE HAPPENED. OUR TRUCK IS STILL UNDER AN EXTENDED WARRANTY AND IS NOW AT THE DEALERSHIP TO BE REPAIRED. HOWEVER, I ASKED THE DEALERSHIP WHO IS TO REPORT SUCH THINGS? THEY EXPRESSED THAT THEY WERE NOT SURE, BUT THEY DO NOT. WE HAVE AN OPEN CASE NOW THROUGH THE DEALERSHIP AND WAITING FOR FURTHER INSTRUCTIONS.
Suspension, Feb 7, 2021
AIR RIDE SUSPENSION DROPS TO BUMP STOPS CAUSING ROUGH RIDE AND LOSE OF CONTROL OF THE VEHICLE. THIS IS A VERY SERIOUS ISSUE THAT COULD HAVE CAUSED SERIOUS INJURY OR WORSE. VERY POOR DESIGN...
Steering, Electrical system, Other or unspecified, Feb 3, 2021
I GOT INTO MY TRUCK TO LEAVE FROM WORK. WHEN I STARTED THE ENGINE, THE "BATTERY VOLTAGE LOW" WARNING INSTANTLY CAME ON. JUST A FEW SECONDS LATER, THE "SERVICE POWER STEERING" WARNING CAME ON AS WELL. AT THIS TIME THE RADIO SHUT OFF. MY TRUCK THEN SAID: "BATTERY SAVER MODE" WAS ON, AND THE RADIO CAME BACK ON. THE POWER STEERING WAS COMPLETELY OFF/NOT WORKING, SO I WAS VERY GRATEFUL THAT I WAS SITTING IN THE PARKING LOT AND NOT DRIVING WHILE THIS HAPPENED AS IT COULD'VE CAUSED A MAJOR ACCIDENT! I LIMPED ALONG SLOWLY WITH MY FLASHERS ON, TO AN AUTOZONE TO HAVE THEM CHECK MY BATTERY. THEY WERE VERY BUSY, SO EVEN THOUGH MY BATTERY WAS LESS THAN A YEAR OLD, I SIMPLY BOUGHT A BRAND NEW ONE TO SEE IF IT FIXED THE PROBLEM WITH BOTH THE BATTERY (WHICH SHOULD NOT HAVE BEEN A PROBLEM AT ALL) BUT MORE IMPORTANTLY, THE POWER STEERING FAILURE. THANKFULLY, I HAD A NEARLY STRAIGHT SHOT TO GET HOME, BUT IT WAS VERY HARD TO STEER THE TRUCK, AND I'M A BIG GUY, SO FOR THE AVERAGE PERSON, THEY WOULD HAVE MOST LIKELY HAD TO CALL A TOW TRUCK. I HAVE STARTED IT UP EVERY DAY SINCE THEN WHICH WAS 5 DAYS AGO, AND I HAVE ABSOLUTELY NO POWER STEERING AT ALL. THIS SHOULD NEVER HAPPEN ON A VEHICLE...NEVER. AND I HAD ZERO PROBLEMS WITH IT, SO WHY WOULD IT JUST FAIL FOR NO APPARENT REASON? THERE MUST BE A RECALL FOR THIS; PLEASE ADVISE. THANK YOU.
Power train, Feb 3, 2021
CHIRPING FROM THE TORQUE CONVERTER AREA I'M AFRAID MY THE TRANSMISSION COLD SLIP OR GO OUT CAUSING AN UNEXPECTED STOP OR ACCELERATION ENDING UP IN AN COLLISION WHERE SOMEONE COLD GET HURT. I HAVE TAKEN IT TO AN CERTIFIED MECHANIC AND ITS NOT THE EXHAUST OR THE LIFTERS THE NOISE IS COMES FROM BETWEEN THE TRANSMISSION AND THE MOTOR
Steering, Feb 2, 2021
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE IN A FAST FOOD DRIVE THRU, THE POWER STEERING CEASED TO OPERATE WHILE MAKING A LEFT TURN, WITHOUT WARNING. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO TURN THE STEERING WHEEL. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME WITHOUT FURTHER INCIDENCE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Suspension, Engine, Feb 1, 2021
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER OF THE ROAD TURN THE VEHICLE OFF AND BACK ON HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO CRISWELL CHRYSLER JEEP DODGE RAM FIAT (84 BUREAU DR, GAITHERSBURG, MD 20878, (301) 637-4198) WHERE IT WAS DETERMINED THAT THE LIFTER ROCKER FAILED ON THE PASSENGER'S SIDE. ADDITIONALLY, THE CAMSHAFT NEEDED TO BE REPAIRED. THE CAMSHAFT WAS RESEALED AND THE TOP STARTER AND LIFTERS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,982.
Suspension, Jan 31, 2021
ON A HWY THE SUPENSION DEFLATES AT WILL CAUSEING VEHICAL TO IE. HOP;JUMP;SKIP;FISH TAIL ACROSS ROAD. ALSO RISES & LOWWERS ON ITS OWN : IN THE DRIVEWAY;PARKED UNATTENDED WITH NO CONSISTANT CIRCUMSTANCES. HEAR COMPRESSER OPERATING WITH VEH. UNATTENDED. MAY DEFLATE ON ROUTE AT ANY GIVEN MOMENT & REINFLATE WHILE PARKED OVERNIGHT. CAN REMAIN DEFLATED HOURS OR DAYS AT A TIME; THEN INFLATE AND MAINTAIN ITS POSITION 4 HOURS ;DAYS; WEEKS AT A TIME. IN BOTH INSTANCES SYSTEM WILL MOT RESPONED TO VEH. SETTING OFFERED VEHICAL DASH MAY SIMPLY STATE 'RISING' OR VEH. MUST BE IN PARK'
Air bags, Jan 28, 2021
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, AFTER THE RECALL REPAIR WAS PERFORMED, THE HORN, ELECTRONIC FUNCTIONS ON THE STEERING WHEEL, AND INSTRUMENT PANEL BECAME INOPERABLE. THE CONTACT TOOK THE VEHICLE TO ALL AMERICAN CHRYSLER JEEP DODGE RAM FIAT OF SAN ANGELO (4310 SHERWOOD WAY, SAN ANGELO, TX 76901) WHO INSPECTED THE VEHICLE AND DIAGNOSED THE FAILURE AS AN ELECTRICAL SHORT OF THE CLOCKSPRING IN THE STEERING WHEEL WHICH THE DEALER STATED WAS NOT AN ISSUE RELATED TO THE PREVIOUS RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,945.
Suspension, Other or unspecified, Jan 26, 2021
MY TRUCK VIBRATES AT SPEEDS BETWEEN 55 -68 MPH. I NO LONGER HAVE 4 WHEEL DRIVE AND WAS TOLD IT IS MY RIGHT FRONT DIFFERENTIAL. THEY NEED TO REPLACE THE ENTIRE FRONT END COSTING ME CLOSE TO $3,000. I HAVE SEEN THIS AS AN ISSUE ON RAM AND DODGE FORUMS. IT SEEMS LIKE IF THIS IS AN ISSUE WITH THE VEHICLE THERE SHOULD BE SOME SORT OF RECALL. THIS HAS BEEN GOING ON FOR A FEW YEARS BUT THE 4 WHEEL DRIVE DIED LAST YEAR BUT DUE TO COVID I DID NOT GET IT FIXED BECAUSE I WAS WORKING FROM HOME. I AM NOW BACK TO WORK AND NEED TO HAVE IT REPAIRED. UNFORTUNATELY THE PARTS ARE ON BACK ORDER AND AT LEAST A MONTH AWAY. I HAVE 121,000 MILES AND I WOULD HOPE TO DRIVE THE VEHICLE FOR YEARS TO COME BUT IN THESE TIMES $3000 IS A DIFFICULT BILL TO TAKE.