2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Engine and engine cooling, Engine, Mar 30, 2020
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER DECLINED TO PROVIDE A DATE FOR WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Mar 23, 2020
I WAS DRIVING ON THE HIGHWAY AT A SPEED OF 70 MPH WHEN MY STEERING WHEEL LOCKED UP AND THE "POWER STEERING FAILURE" NOTIFICATION APPEARED ON MY DASH. I IMMEDIATELY CALLED A RAM DEALER AND THEY TOLD ME I SHOULD HAVE IT TOWED DO TO IT BEING UNSAFE TO DRIVE. AFTER GETTING IT TO THE DEALER, THEY TOLD ME MY POWER STEERING ASSEMBLY ($2400) NEEDED TO BE REPLACED AND THERE ISN'T A RECALL FOR MY TRUCK. I CONTACTED MY WARRANTY COMPANY AND THEY SAID IT WOULD NOT BE COVERED DUE TO IT BEING A TECHNICAL SERVICE BULLETIN ON THE ISSUE.
Fuel/propulsion system, Mar 17, 2020
FUEL LEVEL SENDING UNIT STOPPED WORKING. READS EMPTY. APPEARS TO BE A VERY COMMON ISSUE.
Suspension, Mar 8, 2020
DRIVERS SIDE REAR AIRBAG GOES FLAT INTERMITTENTLY. THIS MAY HAPPEN WHILE DRIVING OR WHILE PARKED AND NOT RUNNING. THE DEALERSHIP COULD NOT FIND ANY LEAKS OR PROBLEMS. WHEN FLAT, EVEN IF COMPRESSOR IS RUNNING , IT WON'T REFILL. IT MAY STAY FLAT FOR MINUTES OR DAYS, AND THROUGH MANY DRIVING CYCLES THEN ALL OF A SUDDEN IT FILLS AND OPERATES NORMAL. NORMAL OPERATION MAY LAST FROM A FEW HOURS TO WEEKS. THEN IT DOES IT AGAIN. DEALERSHIP CLAIMS IT IS THE AIRPUMP OVERHEATING BUT THIS DOESN'T MAKE SENSE AS ONLY ONE SHOCK GOES FLAT AND DOESN'T RESPOND WHEN THE PUMP IS RUNNING. MANY PEOPLE REPORT THIS SAME PROBLEM ON THIS YEAR DODGE RAM TRUCK AND HAVE SAID REPLACING THE COMPRESSOR AND VALVE BODY DID NOT FIX THE PROBLEM. ONE PERSON REPORTED THAT THEY HAD THE CONTROL MODULE RE FLASHED AND IT FIXED THE ISSUE.
Fuel/propulsion system, Mar 7, 2020
AT APPROXIMATELY 60,000 MILES THE FUEL GAGE BECAME ERRATIC AND THE CHECK ENGINE LIGHT CAME ON AND HAS BEEN ON SINCE. THE TROUBLE MESSAGE SYSTEM INDICATES A FUEL LEVEL SENSOR FAIL. I RESEARCHED THIS ISSUE AND A LOT OF OTHER RAM OWNERS INDICATE THIS PROBLEM. IT IS AN EXPENSIVE REPAIR REQUIRING THE BED TO BE REMOVED (COST TO REPAIR NEAR $1000). THIS IS ALSO A SAFETY ISSUE DUE TO POTENTIALLY RUNNING OUT OF GAS WHILE TRAVELING UNLESS THE OWNER IS DILIGENT ABOUT TRACKING MILEAGE AND FILLING UP EACH TIME THE MILAGE REACHES 275 MILES.
Steering, Suspension, Mar 5, 2020
SINCE DAY ONE OF BUYING THIS VEHICLE IT HAS ALWAYS BEEN IN THE SHOP FOR AIR SUSPENSION PROBLEMS SOMETIMES FOR A FEW WEEKS AT A TIME. SEEMS LIKE NO ONE KNOWS HOW TO DIAG THE SYSTEM BECAUSE IT WAS ALWAYS DARTS THROWN AND NO PROBLEMS EVER FIXED, THEY HAVE REPLACED AIRBAGS, COMPRESSOR, CHARGED THE SYSTEM, REPROGRAMMED/CALIBRATED THE SYSTEM AND WHO KNOWS HOW MANY FUSES! IVE GOTTEN AIR SUSPENSION CODES LEFT AND RIGHT WITH COMPRESSOR TEMP CODES... THE MAIN CONCERN IS THE WAY THIS VEHICLE DRIVES WHEN IT FALLS ON BUMP STOPS AND CHANGES THE CAMBER OF THE TIRES ( HAS RUINED A BRAND NEW SET OF TIRES DUE TO INSIDE TIRE WEAR ON BOTH FRONT ) TIRES ARE SCREECHING WHILE DRIVING DOWN THE ROAD, BOUNCES WHILE TURNING AND HITTING SMALL BUMPS... WELL THAT JUST MAKES YOU FEEL LIKE YOU GOT IN A CRASH WHEN IT THROWS YOU AROUND OUT OF SEAT! THATS EVEN AT LOWER SPEEDS AROUND 40-45 MPH! I ABSOLUTELY FEAR FOR MY LIFE DRIVING THIS VEHICLE AND AT FREEWAY SPEEDS ITS JUST PLAYING WITH THE DEVIL. ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED BY THIS HORRIBLE AIR SUSPENSION SYSTEM! THE PROBLEM IS NO ONE SEEMS TO CARE... WELL UNLESS IT WAS THEIR FAMILY MEMBER.THE SYSTEM WAS DESIGNED TO FAIL WHEN THEY PUT A COMPRESSOR BEHIND THE RIGHT REAR WHEEL THAT FLINGS WATER, SNOW, SALT AND EVERYTHING ELSE ON THE ROAD RIGHT AT IT AND PUT SOME THIN COVER OVER IT AND SAY IT " PROTECTS " IT! I SURE HOPE THEY DO SOMETHING BEFORE SOMEONE IS KILLED, BECAUSE ITS NOT FAIR TO ME OR ANY OTHER PERSON TO HAVE TO DRIVE THIS VEHICLE AND KNOW EVERYDAY WHEN GOING TO WORK THAT IT COULD BE MY LAST OR SOMEONES ELSE'S LAST! IVE GIVEN DEALERS SHOT AFTER SHOT YEAR AFTER YEAR, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS ASAP
Fuel/propulsion system, Mar 2, 2020
2014 RAM PICKUP WITH 68K MILES. DRIVING WITH 3/4 TANK OF GAS ON A FREEWAY AT 65 MPH AND THE FUEL GAUGE WENT TO E AND THE CHECK ENGINE LIGHT CAME ON. THEN A FUEL LEVEL SENSOR FAIL WARNING POPPED UP. CALLED DEALERSHIP, SAID IT WAS A KNOWN PROBLEM AND THEY REPLACE A LOT OF THESE A MONTH, BALLPARKED COST TO BE AROUND $1,000. SPOKE TO SEVERAL LOCAL MECHANICS THAT SAID THE EXACT SAME THING, KNOWN PROBLEM WITH THE SENSOR THAT REQUIRES THE TANK TO BE DROPPED TO FIX. WHEN TANK IS FULL, TRUCK FUNCTIONS FINE. ONCE TANK DROPS TO APPROX. 3/4 OF A TANK, EVERYTHING COMES BACK (CHECK ENGINE LIGHT, FUEL LEVEL SENSOR FAIL). CHRYSLER CANNOT BE PUTTING INFERIOR PARTS ON THEIR VEHICLES AND EXPECT CONSUMERS TO PAY FOR THEIR GREED.
Electrical system, Exterior lighting, Air bags, Mar 2, 2020
ELECTRICAL SEEMS TO HAVE AFFECTED 3 ITEMS ALL WITHIN THE LAST 6MONTHS AT DIFFERENT TIMES: NON-RELATED CATEGORIES -(ONE FOG LIGHT, FRONT AIR BAGS & DASH BOARD DIMMER SWITCH) # 1 - (FOG LIGHT) ONLY PASSENGER SIDE, CHECKED FUSES, WIRING AND BULB - ALL OK, # 2 (DIMMER SWITCH DOES NOT DIM DRIVER SIDE GAUGES/PANEL) AND # 3- AIR BAG WARNING LIGHT/- WARNING SYMBOL/PICTURE SHOWS FRONT AIR BAGS. CHECKED RECALLS, NOTHING REPORTED ON YOUR SITE NOTE: ALL OTHER ELECTRICAL DEVICES ETC ARE IN WORKING ORDER AT THIS TIME (FOG LIGHT - STATIONARY/PERFORMING A WALK AROUND FOR A ROAD TRIP, GAUGE/PANEL- AT A IDLE, AIR BAGS- WHEN I STARTED VEHICLE- WARNING LIGHT APPEARED, AND DIMMER SWITCH - DOES NOT FULLY ENGAGE DIM ONLY DIMS ROOF LIGHT, NOT GAUGES- THANK YOU FOR YOUR TIME, HAVE A GOOD DAY!
Wheels, Feb 25, 2020
PURCHASED THIS 2014 DODGE RAM 1500 DOUBLE CAB FROM FREMONT TOYOTA IN 11/2019. OWN 2/24/2020 I TOOK THE VEHICLE IN TO HAVE A FLAT FIXED AT FIRESTORN TIRE STORE A SALES REPRESENTATIVE WENT OUT TO INSPECT THE TIRE AND SAID IT SHOWED SIGNS OF DRY ROTTEN. AND LOOK AT THE REST OF TIRES AND SAID THEY WILL NEED TO BE REPLACED. THEN I TOOK THE CAR BACK TO DEALERSHIP AND SPOKE WITH A SALES MANAGER, HE SAID HE WOULD PASS THE MESSAGE TO APPROPRIATE PERSON. THE RECEPTIONIST TOOK MY NUMBER A GAVE ME THE GENERAL MANAGER NUMBER, WHO I CALLED AND HE SAID UNFORTUNATELY A 30 DAY WARRANTY OWN USED VEHICLE AFTER I EXPLAINED WHAT WAS GOING, TELLING HIM, I NEVER HAD TO REPLACE TIRES OWN PREVIOUS CARD WITH IN 2 1/2 MONTHS. NO RESPONSE. HIS NAME IS [XXX], PHONE NUMBER [XXX]. I WAS ALSO TOLD BY A SHOP MANAGER THAT I SHOULD HAVE INSPECTED THE VEHICLE MY SELF. I TOLD HIM THATS NOT MY JOB. HE WAS VERY RUDE AND UNPROFESSIONAL. I DON'T HAVE 800.00 TO 900 DOLLARS. AND I AM A DISABLED VETERAN AND NEED TO GO TO HOSPITAL OWN A MONTHLY BASE TO HAVE MY BLOOD CHECKED BECAUSE I AM OWN WARFARIN A BLOOD THINNER MEDICATION. WITH TIRES THAT ARE DETERIORATING I CAN'T DO THAT. ARE THEY ALLOWED TO SALE A VEHICLE WITH 6 YEAR OLD TIRES OWN IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/propulsion system, Feb 24, 2020
FUEL SENSOR FAILURE AT APPROXIMATELY 62,000 MILES. AT THE TIME OF OCCURRENCE THE VEHICLE WAS IN MOTION ON A CITY STREET TRAVELING AT APPROXIMATELY 30 MPH AFTER COMPLETION OF A TURN. AFTER RESEARCH IT WAS DISCOVERED TO BE A COMMON PROBLEM IN 2014 DODGE RAM 1500. ON THE DATE OF 2/17/2020 THE VEHICLE WAS TAKEN TO THE DEALER FROM WHICH IT WAS BOUGHT AND PROBLEM WAS EXPLAINED, DEALER ADVISED A $600+ CHARGE TO REPAIR SAID DENSOR
Engine, Feb 24, 2020
I STARTED HEARING A KNOCKING SOUND FROM THE ENGINE. I TOOK IT IN TO THE SHOP AND FOUND THAT THERE WERE SEVERAL OTHER RECALL ISSUES WITH THE VEHICLE. CONSIDERING I USED MY VEHICLE FOR TYPICAL DRIVING, AND KEEP IT MAINTAINED WITH REGULARLY SCHEDULED SYNTHETIC OIL CHANGES, TIRES ROTATIONS AND FLUID REFILLS THAT IT SHOULDN'T HAVE HAD ANY OF THE CURRENT ISSUES WRONG WITH IT. THE REP TRIED TO PROCLAIM THAT THE KNOCKING SOUND CAME FROM NORMAL WEAR AND TEAR ON THE ENGINE. I STRONGLY DISAGREED WITH HIM, THE $5500 ESTIMATED REPAIR COST AND DECIDED TO VOICE MY CONCERNS WITH COMING ON HERE TO REPORT IT. THE MOST ALARMING THING IS THAT THEY TRIED TO PRESSURE ME INTO STARTING THE REPAIR OF THE VEHICLE WHILE STATING THAT THEY NEEDED TO GET INTO THE ENGINE FIRST BEFORE THEY COULD DETERMINE IF THAT WAS ALL WRONG WITH THE VEHICLE. I'LL NEVER BUY A DODGE AGAIN AFTER THIS EXPERIENCE.
Suspension, Feb 22, 2020
I HAD JUST STARTED DRIVING WHEN I HIT THE BUTTON TO RAISE MY SUSPENSION, EVERYTHING SEEMED TO BE WORKING AS NORMAL BUT THE TRUCK NEVER RAISED AND THE INDICATOR LIGHT FLASHED RAISING BUT NEVER STOPPED. AFTER DRIVING ABOUT 5 MILES I STOPPED THE TRUCK TURNED IT OFF AND RESTARTED. THE INDICATOR STOPPED FLASHING,REMAINING IN OFF-ROAD 1, BUT THE FRONT WAS LOWER THAN THE REAR. I TRIED ADJUSTING AGAIN BUT NOTHING WORKED. GOT BACK ON THE ROAD AND GOT UP TO HIGHWAY SPEEDS TO SEE IF IT WOULD AUTO ADJUST BUT IT REMAINED IN OFF-ROAD 1, EVEN AT 70MPH. IT HAD BEEN BELOW FREEZING OVERNIGHT, BUT THE TEMP HAD RAISED ABOVE 45 WHEN THIS OCCURRED. A BIT OF A SAFETY ISSUE AS THE TRUCK DOESN'T HANDLE RIGHT, WHEN THE FRONT IS LOWERED TO EXIT LEVEL AND THE REAR IS IN OFF-ROAD 2.
Suspension, Feb 21, 2020
DURING COLD WEATHER (SUB 32F) AIR SUSPENSION WILL FAIL, CAUSING TRUCK TO SIT ON BUMP STOPS (SUSPENSION BOTTOMS OUT ON ONE OR MORE CORNERS, SOMETIMES ALL 4 CORNERS). HAS HAPPENED WHILE DRIVING, CAUSING VERY ROUGH/BUMPY RIDE AND CAUSES POOR HANDLING IF IT HAPPENS WHILE DRIVING, AT VARIOUS SPEEDS RANGING FROM SUB 25MPH TO 70+MPH. CAN ALSO FAIL IF PARKED. ATTACHED IMAGE IS OF FRONT DRIVER TIRE BOTTOMED OUT SITTING IN GARAGE.
Engine, Feb 21, 2020
BROKEN EXHAUST MANIFOLD BOLTS
Electrical system, Fuel/propulsion system, Feb 18, 2020
FUEL SENSOR FAIL OCCURS WHEN TANK GETS TO HALFWAY POINT; ONCE IT FAILS THE TANK APPEARS TO BE EMPTY AND A CHECK ENGINE LIGHT COMES ON. ME, ALONG WITH THOUSANDS OF OTHER DRIVERS EXPERIENCE THIS. MY VEHICLE STARTED EXPERIENCING THIS WITH ONLY 50,000 MILES, THIS SHOULDN'T BE HAPPENING AND THIS IS A DEFECTIVE UNIT. A FAILURE SUCH AS THIS CAN CAUSE HEADACHES TO DRIVERS BY GIVING THEM A FALSE SENSE OF WHAT IS ACTUALLY BEING PRESENTED TO THEM ON THEIR INSTRUMENT PANEL.
Engine, Feb 15, 2020
I WAS DRIVING MY RAM 1500 ECODIESEL TO AND FROM WORK AND NOTICED A KNOCKING SOUND. SCHEDULED A SERVICE APPOINTMENT AND THE DEALERSHIP DIAGNOSED MY TRUCK WITH CATASTROPHIC ENGINE FAILURE. A NEW ENGINE IS REQUIRED WITH A REPAIR BILL OF $12,370. THERE ARE MANY PEOPLE WITH THE SAME ISSUE, A LAW SUIT HAS BEEN FILED DUE TO CHRYSLER REFUSING TO COVER REPAIR COST. I FEEL CHRYSLER SOLD ME A LEMON, PLEASE CONDUCT AN INVESTIGATION.
Fuel system, Gasoline, Electrical system, Engine, Feb 14, 2020
2014 DODGE RAM. CONSUMER WRITES IN REGARDS TO DEFECTIVE FUEL LEVEL INDICATOR. *LD *JS
Fuel/propulsion system, Feb 14, 2020
FUEL SENSOR HAS AN ERROR AND READS EMPTY WHEN FUEL LEVEL IS LESS THAN 3/4 OF A TANK. THE READING IS CORRECT BETWEEN 3/4 AND FULL BUT ONCE THE LEVEL DROPS BELOW 3/4 IT SAYS FUEL SENSOR FAIL AND THEN READS EMPTY.
Engine, Feb 13, 2020
TL* THE CONTACT OWNS A 2014 RAM 1500. THE EGR COOLER VALVE FRACTURED THE HEATH STOPPED OPERATING CONSEQUENCE, RISK OF FIRE, REPAIRS NOT COVERED UNDER WARRANTY THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE HETHER STOPPED WORKING. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO THE DEALER MITCHELL CHRYSLER DODGE RAM, 416 HOPMEADOW ST, SIMSBURY, CT 06070, THEY DETERMINED THAT THE " EGR " COOLER VALVE FRACTURED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE ENGINE WAS REPLACED AT 112,00 MILES IN 2017 BY THE SAME DEALER MITCHELL CHRYSLER DODGE RAM, 416 HOPMEADOW ST, SIMSBURY, CT 06070. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 186,000. VIN UNAVAILABLE.
Fuel/propulsion system, Feb 13, 2020
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE FUEL TANK SHOWED EMPTY, EVEN WHILE THE FUEL TANK WAS FULL. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE FUEL SENSOR FAILED WHICH RECORDED THE FUEL LEVEL AS EMPTY. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,500.
Steering, Feb 10, 2020
WHILE DRIVING TO THE AUTO PARTS STORE, TURNED AND STEERING WHEEL GOT REALLY HARD THAT I COULDN'T TURN IT JUMP THE CURB ALMOST HITTING A LIGHT POLE, TOOK THE TRUCK TO A FRIEND THAT HAS A SHOP AND FOUND CODE C221700 ELECTRIC POWER STEERING MODULE INTERNAL PROBLEM
Fuel/propulsion system, Feb 10, 2020, fire
WHILE DRIVING THROUGH WEST VIRGINIA, PULLING MY SAILBOAT, I GOT A "CHECK ENGINE" LIGHT; AS I WAS COMING UP TO THE BECKLEY SERVICE AREA, I DECIDED TO STOP, FIND AN AUTO PARTS STORE AND GET THE CODE READ. JUST AS I WAS ENTERING THE SERVICE AREA, I LOST POWER, SIMULTANEOUSLY HAVING THE DASHBOARD FLASH A "TPS SENSOR" WARNING, AS I DESCENDED INTO THE REST AREA, I REALIZED THAT I HAD ALSO LOST MY BRAKES (BUT NOT THE TRAILER BRAKES) AND THEN, WHILE COASTING INTO THE PARKING LOT, A WV TURNPIKE PU PULLED ALONGSIDE WITH THE DRIVER GESTICULATING AT ME, YELLING THAT I NEEDED TO GET OUT OF MY TRUCK, IT WAS ON FIRE. IMMEDIATELY UPON STOPPING, THE FRONT END BECAME ENGULFED IN FLAMES, ULTIMATELY BURNING COMPLETELY UP.
Vehicle speed control, Engine, Feb 10, 2020
WHILE WAITING AT A STOP LIGHT AND THEN STEPPING ON THE ACCELERATOR THE RAM WENT INTO LIMP MODE AND DID NOT GO PAST 15 MPH. THE RAM DID NOT TURN ON ANY LIGHT TO NOTIFY ME OF AN ISSUE. I HAD TO FORCEFULLY TAKE IT OUT OF LIMP MODE THEREFORE RISKING THE TRANSMISSION TO GET DAMAGED. THERE WAS A BIG TRUCK BEHIND ME MAKING A LEFT WHO THANKFULLY NOTICED THE RAM STOPPED WORKING AND PATIENTLY WAITED FOR ME TO MOVE OUT OF THE WAY. I TURNED IT OFF AND TURNED IT BACK ON AND IT STARTED WORKING AGAIN. SEEMS LIKE A RECALL ISSUE ON RAMS AS I HAVE BEEN READING THIS HAS HAPPENED TO HUNDREDS OF PEOPLE.
Power train, Electrical system, Exterior lighting, Feb 4, 2020, crash
2014 DODGE RAM. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH IGNITION, LIGHTS AND TRANSMISSION. *LD THE CONSUMER STATED THE VEHICLE WAS PARKED ON A HILL WHEN IT BEGAN TO ROLL BACKWARDS AND CRASHED THROUGH A GATE. THE CONSUMER GRABBED THE WHEEL, FROM STANDING OUTSIDE THE VEHICLE, DIRECTING THE VEHICLE TOWARDS AN EMBANKMENT, WHERE IT LANDED. THE VEHICLE DRAGGED THE CONSUMER ALONG THE WAY. THE EMERGENCY BRAKE WAS ON. THE CONSUMER STATED THE KEY FALLS OUT OF THE IGNITION, BUT THE VEHICLE CONTINUES TO RUN. THE MILEAGE WOULD NOT APPEAR ON THE INSTRUMENT PANEL. THE HEADLIGHTS WERE NOT ADJUSTABLE. *JS
Other or unspecified, Feb 3, 2020
MY 2014 DODGE RAM BLOWS A POWDER OUT OF THE VENTS. I WAS DRIVING DOWN I5 DOING ABOUT 60 MPH AND MY HEATER KICKED ON BLOWING A WHITE POWDER FROM THE VENTS INTO MY EYES. I WAS TEMPORARILY BLINDED AND ALMOST LOST CONTROL OF MY TRUCK. I WAS ABLE TO SQUINT OUT OF 1 EYE AND GET PULLED OVER SAFELY TO THE SIDE OF THE ROAD. I BELIEVE MY CONTACTS SAVED MY EYES. AS THE EVAPORATOR STARTS BREAKING DOWN IT ALLOWS A POWDER TO FORM THAT CAN BLOW IN YOUR FACE. DODGE SHOULD HAVE SOMETHING INSTALLED IN FRONT OF THE EVAPORATOR THAT WOULD PREVENT THIS FROM HAPPENING.