2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Engine, Jan 7, 2020
THE VEHICLE LISTED ON MULTIPLE OCCASIONS HAS COMPLETELY SHUT-OFF AS MY SPEED IS REDUCED WHILE MAKING A TURN OR COMING TO A STOP AT SPEEDS BELOW 15. NO CHECK ENGINE LIGHT OR CODES HAVE BEEN RECOVERED TO SHOW IF SOMETHING IS MALFUNCTIONING OR IS WRONG WITH THE VEHICLE.
Engine, Fuel/propulsion system, Jan 2, 2020
1. HAD TO REPLACE THE EXHAUST SYTEM BECAUSE THE AUTOMATIC EXHAUST STOPPED WORKING AFTER TOWING THE TRUCK TO THE DEALER TO CREATE A FORCED REGEN 2. REPLACED 2 TURBOS 3. AFTER EMISSION RECALL WAS COMPLETED, ENGINE WAS LOOSING ANTIFREEZE AND OVERHEATED. ADDED ANTIFREEZE SEVERAL TIMES AND THEN THE ENGINE STARTED BLOWING WHITE SMOKE, ENGINE KNOCKING LIKE A LOOSE CRANK OR ROCKER ARM TRUCK LOST COMPLETE POWER. THE TRUCK WAS DELIVERED TO RAM DEALER IN RIVERHEAD, AFTER SPENDING 1600 DOLLARS FOR ENGINE DIAGNOSIS, WHICH WAS CLEAR APPARENT TO ANYONE , THE SAID ENGINE WAS NO GOOD.
Fuel/propulsion system, Dec 31, 2019
TL* THE CONTACT OWNS A 2014 RAM 1500. WHEN THE VEHICLE WAS STARTED, AN AUDIBLE CHIME WAS HEARD AND THE FUEL LEVEL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. COUNTRY TRUCK & AUTO (13042 COUNTY RD 20, FORT LUPTON, CO 80621, (303) 857-1281) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Electrical system, Other or unspecified, Dec 30, 2019
HORN NO LONGER WORKS, BY PUSHING IT OR WITH KEY FOB LOCKING WHEN LOCKING MY TRUCK. I'VE READ THAT THIS HAS HAPPEN ON MULTIPLE RAM 1500S. MY JUST STOP WHEN EXITING MY TRUCK AND I NOTICE I DIDNT GET ANY BEEP WHEN TRYING TO SECURE MY TRUCK. CHECKED EVERY FUSE, RELAY, EVEN TOOK IT TO THE DEALERSHIP I PURCHASED IT FROM. ONLY HAD THE TRUCK FOR 4 WEEKS AND THEY TOLD ME I WOULD HAVE TO PAY $600. THIS IS A SAFETY ISSUE AND I SHOULDN'T BE RESPONSIBLE FOR A HORN NOT BEEPING..
Power train, Dec 30, 2019
ON 5/23/19 I TOOK MY TRUCK TO THE DEALER WHERE I'D BOUGHT IT NEW TO FIX A CHECK ENGINE LIGHT THAT WAS ON.AFTER THE ISSUE WAS FOUND AND REPAIRED, I PICKED THE TRUCK UP AND WAS TOLD A TRANS UPDATE(RECALL # U07) WAS ALSO DONE. AS SOON AS I PULLED INTO LIGHT TRAFFIC,I NOTICED THE THROTTLE PEDAL WAS UNRESPONSIVE AND THE TRUCK WAS SLUGGISH AND SLOW TO ACCELERATE.IT ALSO SHIFTED UP AND DOWN A LOT MORE THEN IT NORMALLY DOES ALL THE WAY HOME.I THOUGHT MAYBE THE TRANS HAD TO RE LEARN IT'S SHIFT PATTERN AND WOULD GET BETTER AFTER I PUT SOME MILES ON IT JUST AS IT DID WHEN NEW. OVER THE NEXT SEVERAL WEEKS IT DIDN'T GET ANY BETTER AND PULLING ONTO THE STATE HIGHWAY FROM A TOWN ROAD HAS LEAD TO SOME CLOSE CALLS AS IT'IS A LIMITED SIGHT STOP SIGN INTERSECTION. I HAVE TO DO THIS EVERY TIME I GO TO WORK OR LEAVE MY HOUSE FOR ANY OTHER REASON. THIS IS NOT A ONE TIME HAPPENING BUT EVERY TIME I NEED TO PULL INTO TRAFFIC OR GET UP TO SPEED QUICKLY. AFTER SEVERAL WEEKS I FIGURED OUT SOMETHING WAS WRONG AND THE TRUCK WASN'T GOING TO GET BETTER ON IT'S OWN,I CALLED THE DEALER TO SET UP AN APPOINTMENT AND CHECK IT OUT.I ALSO ASKED IF I COULD HAVE THE EPA MANDATED AEM(RECALL #V08) FLASH PERFORMED AT THE SAME TIME AND WAS GIVEN AN APPOINTMENT FOR THE FOLLOWING WEEK. A FEW MINUTES LATER THE DEALER'S SERVICE MANAGER CALLED BACK AND INFORMED ME THE AEM UPDATE HAD ALREADY BEEN PERFORMED ON THE 5/23/19 SERVICE VISIT AND THE CHANGE(LOSS) IN PERFORMANCE WAS MOST LIKELY THE RESULT. SINCE I WAS UNAWARE THE AEM UPDATE HAD ALREADY BEEN PERFORMED,I KNEW THE LOSS IN PERFORMANCE WASN'T MY IMAGINATION. I ALSO NOTICED A LOSS OF ABOUT 15% FUEL MPG AND THE TRANS.SHIFTS UP AND DOWN A LOT MORE WHICH IS MORE OF AN AGGRAVATION THEN A SAFETY ISSUE. I WISH THE TRUCK COULD PERFORM AS IT DID BEFORE THE AEM UPDATE AS WAS PROMISED BY FCA AND ALSO BE EMISSION COMPLIANT. I THOUGHT I KNEW WHAT I WAS GETTING.
Suspension, Dec 30, 2019
THE FIRST TIME I HADE ANY PROBLEMS WITH THE AIR RIDE SUSPENSION WAS WHEN THE TEMPURAS GOT BELOW FREEZING. NOW I CAN BE DRIVING DOWN THE HIGHWAY AND MY TRUCK WILL LOWER ALL THE WAY DOWN WITHOUT ANY WARNING. THIS MAKES THE TRUCK TO LOOS CONTROL GOING DOWN THE ROAD AT HIGH SPEEDS. I HAVE HADE IT IN THE SHOP TO GET IT FIXED BUT IT STILL IS DOING THE SAME THING.I SEEN ON LINE WHERE OTHER PEOPLE HAS HADE THE SAME THING HAPPEN WHILE DRIVING. IT WILL ALSO LOWER ITS SELF ALL THE WAQY DOWN TO EXIT MODE WHILE PARKED AT TIMES
Other or unspecified, Engine, Dec 27, 2019
NOTICED A SMALL LOSS OF RADIATOR FLUID, NO VISIBLE LEAK, BUT DID RECEIVE LETTER RELATING TO A DIESEL EGR COOLER DEFECT. NOW AM CONCERNED ABOUT STEAM LEAKING INTO MY ENGINE OIL AND THUS CONTAMINATING THE ENGINE OIL WITH DAMAGING EFFECTS ON THE ENGINE INTERNAL PARTS. EGR VALVE SHOULD ALSO BE EVALUATED AS IT DIRECTLY EFFECTS EGR COOLER.
Power train, Other or unspecified, Engine, Dec 27, 2019
WAS TOLD THE EXHAUST MANIFOLD BOLT/STUDS WARPED AND SNAPPED AND THE EXHAUST MANIFOLD IS WARPED, THIS HAPPENED ON THE DRIVER SIDE FIRST BUT WAS COVERED UNDER WARRANTY BUT NOW HAPPENING ON DRIVER SIDE OUT OF WARRANTY. WAS TOLD MY DEALERSHIP THEY SEE THIS OFTEN AND WAS TOLD FCA HAS FIXED THE PROBLEM IN NEWER YEARS BY USING STRONGER MATERIAL IN THE BOLTS. THIS INFORMS ME THAT FCA KNOWS OF THE PROBLEM BUT THE DEALERS WON'T COVER IT AS A DESIGN DEFECT. CLEARLY THERE IS A DESIGN DEFECT WITH THE EXHAUST MANIFOLD BOLTS AS THEY SHOULD NOT BE DOING THIS AND MANUFACTURES ARE SUPPOSE TO ACCOUNT FOR THESE PARTS TO SEE EXTREME TEMP CHANGES. THIS HAS HAPPENED NOW TWICE TO ME BUT BECAUSE I AM NO LONGER UNDER WARRANTY THEY WON'T FIX THE PROBLEM. THE FIST TIME WAS BEFORE 60,000 MILES AND NOW THE OTHER SIDE IS HAPPENING AT 76,000 MILES. TO SUMMARIZE THE PROBLEM IS WARPED EXHAUST MANIFOLD BOLTS AND THE MANIFOLD ITSELF.
Fuel/propulsion system, Dec 26, 2019
WHILE DRIVING, FUEL SENSOR FAIL NOTICE DISPLAYED ON DASH AND FUEL GAUGE DROPPED TO EMPTY.33,000 MILES ON 2014 RAM 1500. THIS IS A COMMON PROBLEM WITH FAULTY FUEL SENDING UNIT RESISTANCE UNIT. DEALER WANTS $800 TO FIX.
Suspension, Electronic stability control (ESC), Dec 22, 2019
THIS TRUCK HAS A AIR SUSPENSION THAT INFLATES AND DEFLATES ALL OF THE TIME, I AM AFRAID OF DRIVING THE TRUCK IN FEAR OF AN ACCIDENT DUE TO THE TRUCK AIR SUSPENSION THE LEFT REAR DEFLATES AND HITS METAL TO METAL MAKING IT VERY SQUIRRELY. IT SEEMS THAT IT NOBODY KNOWS HOW TO FIX THIS, PLEASE HELP. THIS HAPPENS MAINLY WHEN IT IS IN MOTION
Power train, Dec 20, 2019
WATER PUMP AND THERMOSTAT ON DODGE RAM 1500. I HAVE SPOKEN TO MANY DEALERS AND OWNERS OF DODGE RAM. EVEN THE WATER PUMP IS ON BACK ORDER THAT'S HOW MANY PEOPLE HAVE ISSUES WITH IT
Suspension, Dec 19, 2019
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS BEING DRIVEN OR PARKED, THE AIR RIDE SUSPENSION DEFLATED WHEN THE TEMPERATURE WAS BELOW FREEZING. THE SERVICE AIR SUSPENSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LEE CHRYSLER JEEP DODGE RAM (765 CENTER ST, AUBURN, ME 04210, (207) 783-2291) WHERE IT WAS DIAGNOSED THAT THE NITROGEN WAS LOW. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 60,000.
Engine, Dec 18, 2019
TL* THE CONTACT OWNS A 2014 RAM 1500. WHEN STARTING THE VEHICLE, IT EMITTED A LOUD NOISE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A BOLT WAS FRACTURED IN THE MANIFOLD. THE CONTACT WAS GIVEN A COST ESTIMATE FOR THE REPAIRS. THE CONTACT SPOKE WITH EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E DRIVERS WAY, GILBERT, AZ 85297, (480) 926-4000) AND WAS INFORMED THAT THE BOLT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Electrical system, Dec 16, 2019
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE INSTRUMENT CLUSTER BEGAN TO PULSATE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR THE LAST TWO WEEKS AND OCCURRED WHILE THE VEHICLE WAS STATIONARY AND IDLING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,900.
Power train, Dec 13, 2019
SIMILAR TO NHTSA ISSUE # 11287014 DATED 12/5/19 ON A RAM. TWICE, I'VE PARKED MY TRUCK ON AN INCLINE (TWO DIFFERENT DRIVEWAYS), I'VE PUT THE CAR IN PARK, SHUT OFF THE ENGINE AND REMOVED THE KEYS AND GOTTEN OUT THE TRUCK. THE TRUCK THEN STARTED TO ROLL BACKWARDS, BOTH INSTANCES I JUMPED BACK IN AND PUSHED THE BREAK TO STOP THE TRUCK, SO I DO NOT KNOW HOW FAR IT WOULD HAVE ROLLED. IT DID ROLL AT LEAST 2 FEET BEFORE I GOT IT STOPPED. I DO NOT KNOW THE DATES OF THE INCIDENTS
Steering, Electrical system, Service brakes, Dec 11, 2019
WHILE DRIVING THE 2014 RAM 1500 THE VEHICLE HAS LOST POWER NUMEROUS TIMES. THIS IS AN INTERMITTENT ISSUE AND I HAVE NOT BEEN ABLE TO DUPLICATE ON THE SPOT. THIS MEANS THAT THE LOSE OF POWER CAN HAPPEN AT ANY GIVEN TIME. THIS LOSE OF POWER WILL RESULT IN LOSING STEERING AND SOMETIMES BRAKING, SINCE ALL ARE CONTROLLED BY ELECTRONICS. THESE OCCURRENCES HAVE HAPPENED WHILE NORMAL DRIVING CONDITIONS; ROLLING UP WINDOWS, TURNING ON BRIGHT LIGHTS, AND JUST DRIVING.
Suspension, Dec 11, 2019
SUSPENSION SYSTEM (AIR BAGS) GO OUT. THE SYSTEM COMPLETELY SHUTS DOWN AND TRUCK WILL HIT THE ROAD (EVEN FLAT NEW ROAD) REALLY HARD WITH ANY BUMP. USUALLY IT STARTS WITH ONE SIDE THE DRIVER BACK SIDE AND EVENTUALLY BOTH AIR BAGS GO OUT. IS VERY DANGEROUS BECAUSE IF A LITTLE BUMP CAN MANAGE TO MOVE MY STEERING, A BIG POT HOLE CAN MAKE MY WHOLE TRUCK CHANGES LANES. THE SYSTEM DETECTS THE MALFUNCTION AFTER 3 USES AND SAYS "SUSPENSION OVERHEATED" SUSPENSION COOLING". THIS HAPPEN EVERY DAY FOR THE LAST 2 MONTHS . THE MORE USE IN THE DAY, THE MORE PULL, THE MORE WEIGHT, IT GOES OUT. I CAN'T USE THE TRUCK FOR WHAT IS FOR AND NOW IS ONLY A CARPOOL TRUCK. DODGE RAM LONGHORN 2014
Fuel/propulsion system, Dec 10, 2019
THIS IS A KNOWN ISSUE THAT IS ALL OVER THE INTERNET. I BELIEVE IT STARTS WITH THE 2009 MODEL YEAR TO THE 2018 MODEL YEAR. RAM FORUMS HAVE SHOWN THAT OWNERS HAVE HAD THIS ISSUE BEGIN FROM 20K MILES AND UP FROM THERE. THE ISSUE IS THE FUEL GAUGE WOULD STOP FUNCTIONING AND READ EMPTY. CAUSING THE CHECK ENGINE LIGHT TO COME ON WHICH CAUSE THE VEHICLE TO NO LONGER OPERATE IN ECO ( DESCRIBE 4 CYLINDERS FOR BETTER FUEL ECONOMY) MODE UNTILL THE ISSUE IS RESOLVED. SOME OWNERS AS WELL AS MY SELF HAVE HAD THE VEHICLE STALL OUT, FORCING ME TO NAVIGATE TO THE SHOULDER BEFORE ATTEMPTING TO RESTART THE VEHICLE. USUALLY STARTS RIGHT UP AND THE CHECK ENGINE WILL REMAIN ON. WITH MY VEHICLE IF THE TANK IS FULL THE GUEST WORKS AND I DO NOT HAVE A PROBLEM UNTILL 40-60 MILES INTO DRIVING WHERE THE CHECK ENGINE LIGHT WOULD COME BACK ON AND AT TIMES CAUSING THE STALL. OTHER OWNERS HAVE REPORTED THAT THE GUAGE DOES NOT WORK 100% OF THE TIME. THERE IS A BIG NUMBER OF OWNERS WHO HAVE JUST GOTTEN IT FIXED BUT MOST JUST LIVE WITH THE ISSUE SINCE IT'S NOT CAUSING A STALL. I CANNOT STRESS THE IMPORTANCE OF A RECALL ON THESE RAMS FOR THE PEOPLE THAT ARE DEALING WITH THE ISSUE . AND THE NUMBER OF UN REPORTED CLAIMS TO YOUR AGENCY. PLEASE LOOK INTO THIS FOR THE MANY OWNERS WHO HAVE FAILED TO REPORT TO YOU THIS ONGOING PROBLEM THAT THE DEALERSHIPS AND FIAT IS WELL AWARE OF. THEY HAVE EVEN ADVISED PEOPLE THAT THE NHTSA ISSUES RECALLS NOT THE COMPANY. JUST SEEMS LIKE THEY ARE WAITING FOR YOUR AGENCY TO ISSUE ONE. THANK YOU FOR YOUR TIME AND FOR THE ORGANIZATION YOU WORK FOR.
Engine, Dec 10, 2019, fire
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE VEHICLE. THE CONTACT ALSO NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED FLAMES UNDERNEATH THE HOOD. THE CONTACT EXTINGUISHED THE FIRE WITH WATER. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD MELTED AND CAUSED THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, INVESTIGATED THE FAILURE, AND OPENED A CASE; HOWEVER, THE MANUFACTURER DENIED THE CLAIM AFTER THE INVESTIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Dec 9, 2019
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER MANUFACTURER RECALL NUMBER: V08 (EMISSIONS); HOWEVER, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED EVER SINCE THE REMEDY WAS PERFORMED. ADDITIONALLY, THERE WAS SPUTTERING WHILE DRIVING AND FUMES WERE PRESENT INSIDE THE VEHICLE. THE CONTACT STATED THAT THE FUEL ECONOMY WENT FROM APPROXIMATELY 25 MILES PER GALLON TO 16 MILES PER GALLON. THE VEHICLE WAS TAKEN TO BONIFACE-HIERS CHRYSLER DODGE JEEP (1775 E MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL 32952, (321) 452-8181) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE SOFTWARE UPDATE PER THE MANUFACTURER RECALL WAS UPDATED CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Fuel/propulsion system, Dec 8, 2019
THE FUEL LEVEL SENSOR CONSTANTLY GOES IN AND OUT ON THIS VEHICLE LEAVING THE GAS GAUGE INOPERABLE LEAVING DRIVERS GUESSING HOW MUCH FUEL IS ACTUALLY IN THE TANK. WHEN TANK IS COMPLETELY FULL THE GAUGE WORKS FINE AS SOON AS THE NEEDLE STARTS TO MOVE FROM FULL THE VEHICLE CHIMES AND THE SERVICE ENGINE LIGHT COMES ON THE GAS GAUGE INSTANTLY DROPS TO EMPTY AND THE DASH READS FUEL LEVEL SENSOR FAIL THIS IS KNOW TO BE A WIDE SPREAD ISSUE WITH FCA AND THEY HAVE DONE NOTHING TO REMEDY THE PROPLEM
Steering, Dec 7, 2019
THE STEERING OF THE WHEEL IS ROUGH. I HAVE TO USE SMALL MOVEMENTS. IT'S LIKE SOMETHING IS STUCK OR NO POWER STEERING FLUID. SINCE THERE IS NO FLUID, ONLY ELECTRICAL, THERE IS SOMETHING WRONG WITH THE ELECTRICAL PORTION OF THE POWER STEERING PUMP
Engine and engine cooling, Dec 5, 2019
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE EXHAUST MANIFOLD BOLTS WERE CRACKING, WHICH CAUSED FUMES TO LEAK INTO THE CABIN OF THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS AND THE WARRANTY EXPIRED TWO MONTHS AGO. THE CONTACT STATED THAT THE REPAIRS COMPLETED UNDER THE WARRANTY WERE STILL FAILING. DIEHL CHRYSLER DODGE JEEP RAM OF ROBINSON (6181 STEUBENVILLE PIKE, MCKEES ROCKS, PA 15136, (412) 722-1800) ACKNOWLEDGED THE FAILURE AND STATED THAT IT OCCURRED OFTEN. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNKNOWN.
Power train, Dec 4, 2019
AFTER PARKING MY VEHICLE IN MY DRIVEWAY WITH THE REAR ON THE UPPER SIDE OF A SLIGHT INCLINE AND PLACING THE VEHICLE IN PARK AND SHUTTING ENGINE OFF, THE VEHICLE STRARTS ROLLING DOWNWARD FOR APPROXIAMATELY 5 TO 7 FEET, EVENTUALLY STOPPING. FIRSTED NOTICED YESTERDAY, 12/3/19 AND THEN AGAIN TODAY.THIS IS A VERY SERIOUS ISSUE AND A SAFETY CONCERN. I READ ON ONLINE THAT IT MAY BE RELATED TO ISSUES WITH THE BRAKE TRANSMISSION SHIFT INTERLOCK.
Electrical system, Engine, Fuel/propulsion system, Dec 1, 2019, fire
DRIVING ON HWY 17 DOWN A RAMP, THROTTLE SENSOR LIGHT CAME ON AND TRUCK STALLED OUT. RESTARTED TRUCK TO PULL OFF HWY/RAMP TO SAFER LOCATION, NOTICED THICK BL SMOKE BILLOWING OUT FROM UNDER HOOD. PULLED INTO PARKING LOT, LIFTED HOOD TO SEE FLAMES COMING OFF ENGINE. BYSTANDER CALLED 911 WHILE I GOT A BUCKET OF WATER. THREW BUCKET OF WATER ONTO ENGINE WHILE POLICE AND FIRE DEPT FINISHED EXTINGUISHING. FIRE DEPT STATED THEY HAVE SEEN A FEW ECO FIRES. TOWED TO HENDRICK'S, CONTACTED RAM. RAM STATED NO NEED TO CONTACT INS CO (THEY WILL HANDLE IT). THOUGHT THIS WAS STRANGE, CONTACTED INS CO ANYWAYS. INSPECTED BY 2 FIRE SPECIALISTS, INS CO AND RAM. INS CO STATED MANUFACT DEFECT, RAM STATED LEAKY INJECTOR (WHICH WERE REPLACED BY RAM 18K MI PRIOR AT DEALERSHIP). I SUSTAINED SMOKE INHALATION AND 1ST DEGREE BURNS TO FACE,NECK,LT ARM AND HAD/HAVE HEADACHES. TRUCK WAS STILL UNDER 100K WARRANTY WITH ONLY 40K. RAM DENIED OPENED CLAIM AND WARRANTY. INS CO TOTALED TRUCK OUT, THEY STILL HAVE AN OPEN CLAIM AGAINST RAM. ADDITIONALLY RAM DENYING MY EMISSIONS SETTLEMENT OF 3K ONLY OFFERING 900 (STATING EMISSIONS WORK COULDN'T BE DONE DUE TO FIRE CLASSIFYING ME AS A PREVIOUS OWNER ALTHOUGH I WAS CURRENT OWNER EVEN AT THAT TIME). I STILL HAVEN'T SETTLED EMISSIONS. RECENTLY RAM HAS RECALLED ALL 108K ECO-DIESELS 2014-19 FOR FIRE HAZARD. MY TRUCK FITS THE DESCRIPTION FOR WHAT HAPPENS AND ALWAYS NEEDED A LITTLE COOLANT WITH MAINT, INSP, OIL CHANGES. I PAID OFF MY TRUCK BEFORE, AND NOW HAVE A PAYMENT WITH WHAT I CONSIDER A LESSER TRUCK. WHEN I CALL FCA AND GIVE MY INFO THEY OFTEN HANG UP, ACT LIKE THEY CANT HEAR ME, OR STATE THEY ARE TRANSFERRING ME TO MANAGER (HANGING UP ON ME). ALSO STATING SOMEONE WILL GET BACK TO ME, BUT NEVER ANY RETURNED CALL (SUPPOSED TO GET A CALL TOMORROW, WILL SEE).