2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Power train, Electrical system, Apr 15, 2019
WENT TO RAM DEALER FOR RECALL #'S U61, U53, U07. WHEN VEHICLE WAS RETURNED AM NOW ABLE TO SHIFT FROM REVERSE TO DRIVE WITHOUT TOUCHING PARKING BRAKE WHILE VEHICLE IS IN MOTION. ALSO ABLE TO SHIFT FROM DRIVE TO REVERSE AND FROM DRIVE/REVERSE TO PARK WITHOUT TOUCHING BRAKE PEDAL. REPORTED PROBLEM TO DEALER 2/21/2019. DEALER HAS PROCRASTINATED IN FIXING ISSUE. NOTIFIED RAM CUSTOMER SERVICE 3/27/2019 TO HELP GET RECALL PROBLEM FIXED. DEALER STATED WOULD ORDER PART. NO CALLS AGAIN FROM DEALER. CALLED RAM CUSTOMER SERVICE 04/15/2019 AND PROBLEM HAS BEEN ELEVATED, BUT STILL NO FIX TO VEHICLE. DEALER AGAIN CALLED WITH NO SOLUTION TO CORRECT RECALL CREATED SAFETY ISSUE. AGAIN, VEHICLE CAN BE SHIFTED FROM DRIVE TO REVERSE WHILE VEHICLE IS IN MOTION WITHOUT TOUCHING BRAKE PEDAL.
Electrical system, Apr 15, 2019
UPON STARTING MY TRUCK BOTH WHILE STATIONARY AND IN MOTION ON CITY STREETS AND HIGHWAYS, THE DRIVER INFORMATION CENTER SCREEN FLICKERS AND INTERMITTENTLY BLACKS OUT. THE DEALERSHIP SAYS TO MOVE THE DIC DIMMER KNOB BACK AND FORTH TO CORRECT THE ISSUE. THAT ACTION DOES NOT CORRECT THE FLICKERING. THE DIC INFORMATION INCLUDES ENGINE ISSUES, CRUISE CONTROL, SPEED, VEHICLE SYSTEMS WARNINGS, TIRE AIR PRESSURE, OIL PRESSURE, OIL TEMPERATURE, WATER TEMPERATURE, CHARGING SYSTEM STATUS, ANTI-LOCK BRAKE SYSTEM STATUS, ETC. I WAS TOLD "FEDERAL REGULATIONS REQUIRE ALL INFORMATION DISPLAYS BE CLEARLY LEGIBLE.". THIS IS A SAFETY ISSUE, CAN YOU HELP ME TO GET IT CORRECTED? LET ME KNOW. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Apr 13, 2019
VEHICLE HAS JUST UNDER 77K MILES ON IT, POWERTRAIN WARRANTY EXPIRED END OF FEBRUARY DUE TO TIME RESTRAINT BEFORE REACHING THE 100K MILES LIMIT (7YR/100K MILE ON A CERTIFIED USED) VEHICLE PURCHASED MARCH 2016. WHILE DRIVING THIS WEEK THE POWER STEERING RANDOMLY FAILS CAUSING THE WHEEL TO SNAP TO ONE SIDE, AT FREEWAY SPEED THIS COULD BE FETAL. I HAVE READ FORUMS OF SEVERAL OTHERS HAVING THE SAME ISSUE IN THE PAST AND IT COSTING $2,000-4,000+ TO REPLACE THE ESP (ELECTRONIC POWER STEERING). PART IS NOT FIXABLE WITHOUT REPLACEMENT AND UNDER 100K MILES SHOULD NOT BE HAVING THIS ISSUE. EXTREMELY DANGEROUS IF THIS WOULD'VE HAPPENED AT FREEWAY SPEED, I HAD THE FIRST OCCURRENCE WHILE TURNING A CORNER AT APPROX 25MPH NEARLY SENDING ME OFF THE ROAD. RESTARTED THE VEHICLE AND PROBLEM WENT AWAY LEADING ME TO BELIEVE IT MAY BE A ONE TIME SOFTWARE GLITCH. VEHICLE HAD NO PROBLEMS FOR THE NEXT COUPLE DAYS AND NOW THE STEERING HAS REPEATEDLY FAILED CAUSING ME TO BE UNABLE TO DRIVE IT.
Fuel/propulsion system, Apr 4, 2019
FUEL GAUGE DROPS TO EMPTY SHORTLY AFTER FILLING UP. THIS CAN CAUSE SAFETY ISSUES IF THE VEHICLE RUNS OUT OF GAS AND LEAVES THE DRIVER STRANDED AS THERE IS NO WAY TO KNOW HOW MUCH FUEL IS LEFT IN THE TANK. THIS IS A MAJOR PROBLEM WITH RAM TRUCKS AND A QUICK GOOGLE SEARCH SHOWS COUNTLESS PEOPLE THAT HAVE OR ARE EXPERIENCING THE SAME ISSUE. OUT OF ALL OF MY YEARS DRIVING, I'VE NEVER KNOWN OF A SINGLE VEHICLE WITH THIS MANY FAILURES OF THIS TYPE.
Exterior lighting, Mar 30, 2019
THE HEADLIGHTS ON THIS VEHICLE DO NOT PROVIDE ADEQUATE ILLUMINATION FOR SAFE NIGHT TIME DRIVING ESPECIALLY ON WET PAVEMENT.
Steering, Mar 28, 2019
WHILE DRIVING ON THE FREEWAY, THE STEERING STARTED TO GET ALMOST UN-STEERABLE AND STIFF. DEALER SAYS COMPLETE STEERING SYSTEM NEEDS TO BE REPLACED. TRUCK IS ONLY 4 1/2 YEARS OLD AND IS VERY WELL MAINTAINED. *DT *DT*JB
Electronic stability control (ESC), Mar 26, 2019
ELECTRONIC STABILITY CONTROL WARNING INDICATOR IS ILLUMINATED. A CLICKING NOISE OCCURS WHEN THE STEERING WHEEL IS TURNED TO THE RIGHT. VEHICLE VEERS TO THE LEFT OR RIGHT UPON EXITING TURNS AND CONTINUING IN A FORWARD DIRECTION.
Engine, Mar 26, 2019
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE BOLT THAT HELD THE EXHAUST MANIFOLD FRACTURED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Structure, Mar 25, 2019
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO OPEN PROPERLY. WHEN THE DOOR WAS OPENED AN INCH AND A HALF OR MORE, IT MADE CONTACT WITH THE FENDER. THE VEHICLE WAS TAKEN TO BROWNING DODGE (LOCATED AT 1983 HAMNER AVE, NORCO, CA 92860, (951) 272-3110) WHERE IT WAS DIAGNOSED THAT THE DOOR GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 58241629 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Suspension, Mar 22, 2019
WE OWN A 2014 RAM 1500 LARAMIE. IT IS 3.22.19, SINCE JAN 4TH 2019 WE HAVE HAD 4 NEW COMPRESSORS INSTALLED AND WE JUST GOT OUR TRUCK BACK AFTER 1 MONTH OF NOT HAVING IT AND IT FAILED AGAIN FOR THE 5TH TIME AFTER DRIVING IT 15 MILES. WE ARE COMPLETELY DISAPPOINTED IN THE DESIGN OF THE AIR RIDE SUSPENSION IN THIS TRUCK. WE ARE NOW AT A LOSS BECAUSE WE HAVE NOT HAD OUR TRUCK FOR 3 MONTHS AND STILL MAKING PAYMENTS ON IT AND CANNOT DRIVE IT. THIS IS UNACCEPTABLE FOR A DEALERSHIP TO SELL A 28,000 TRUCK THAT YOU CAN'T USE OR DRIVE.
Fuel/propulsion system, Mar 21, 2019
WHILE DRIVING, FUEL GAUGE GOES TO EMPTY, DISPLAYS 0 MILES TO EMPTY, CHECK ENGINE LIGHT COMES ON, AND SCREEN DISPLAYS "FUEL SENSOR FAIL". AFTER ABOUT A MINUTE THE GAUGE WILL GO BACK TO THE CORRECT LEVEL AS WILL THE MILES TO EMPTY, BUT THE CHECK ENGINE LIGHT WILL REMAIN ON. THIS HAPPENS ANY TIME THE VEHICLE DOES NOT HAVE A COMPLETELY FULL GAS TANK, BUT IS ALSO SPORADIC AND DOESN'T HAPPEN ALL OF THE TIME.
Steering, Mar 19, 2019
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARL BURGER DODGE (8355 HERCULES ST, LA MESA, CA 91942, (619) 485-1485) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Mar 19, 2019
THE SENSOR ON THE DEF TANK IN THE RAM 1500 ECODISELS IS FAILING. INSTEAD OF BEING ABLE TO BUY A SENSOR TO REPLACE IT RAM IS MAKING YOU BUY A WHOLE TANK TO REPLACE THE SENSOR. THIS HAS HAPPENED TO MULTIPLE PEOPLE THAT I KNOW OF AND RAM STILL REFUSES TO STAND BEHIND THEIR PRODUCT.
Power train, Vehicle speed control, Engine, Mar 17, 2019
. MY PICK-UP AVERAGED 24 PER GALLON BETWEEN LOCAL AND EXPRESSWAY DRIVING. EXPRESSWAY DRIVING ONLY (FOR EXAMPLE, TO NIAGARA FALLS IN 2015) AVERAGED 27 MILES PER GALLON. FOLLOWING REPLACEMENT OF SPARK PLUGS AND OIL CHANGE AND 2 FACTORY RECALLS MY PICK-UP LOST POWER AND COULD BARELY DO 20 MILES PER GALLON. THE ENGINE BECAME VERY LOUD. THE LONGER I DROVE IT, THE LESS MILEAGE I GOT -- THE ENGINE ALSO BEGAN HOWLING/WHISTLING AS I TRIED TO INCREASE SPEED. IN ORDER TO MAINTAIN SPEED, I HAD TO CONSTANTLY PRESS MY FOOT TO EXCELERATE, EVEN GOING DOWN INCLINES. I HAD TO CONTINUOUSLY BRING MY PICK-UP BACK TO THE DEALERSHIP IN ST. CHARLES, ILLINOIS BECAUSE VARIOUS SYSTEMS BEGAN TO FAIL -- SAFETY BREAKS, FUEL RELATED BLACK BOX, DASHBOARD PANEL SIGNALS , ETC. I EXPRESSED CONCERN ABOUT THE STRESS ON MY TRANSMISSION AND ENGINE. EVENTUALLY, BY PROCESS OF ELIMIMATION, SERVICE DEPARTMENT REVISITED THE 2 RECALLS -- ONE OF WHICH WAS THE CRUISE CONTROL RECALL. WHEN I BROUGHT IT IN AGAIN, THEY FOUND 6 LEAKS LOCATED ON THE TOP OF THE ENGINE. ANYTHING ABOVE 50-55 MPH IS DIFFICULT. I FEEL THAT THE TRANSMISSION DOES NOT CHANGE GEARS IN A TIMELY FASHION, AND SOMETIMES NOT AT ALL. THE RPM IS VERY HIGH AND THE ENGINE REMAINS IN EXCERATION MODE EITHER TOO LONG OR, AT HIGHER SPEEDS, NEVER KICKS IN
Steering, Mar 16, 2019
WHILE DRIVING DOWN THE STREET AND MAKING A LEFT HAND TURN, THE WHEEL FELT HARD TO TURN, BUT THEN WAS FINE AFTER THAT, ABOUT 5 MINUTES LATER GETTING ONTO THE HIGHWAY THE WHEEL GOT TIGHT AGAIN, AND WHILE MERGING ONTO THE HIGHWAY THE WHEEL WAS EXTREMELY DIFFICULT TO TURN. TAKING AN EXIT AND MAKING A RIGHT HAND TURN I HAD TO USE ALL OF MY EFFORT TO TURN AND STRAIGHTEN BACK OUT. FELT LIKE THE WHEEL WAS GOING TO LOCK UP. MAKING TURNS THE REST OF THE WAY BACK HOME WAS VERY DIFFICULT. THE EPS SYSTEM WILL TURN BACK ON WHEN THE WHEELS ARE ABOUT 3/4 OF THE WAY TURNED, AND TURN BACK OFF MAKING THE TURN VERY DIFFICULT THEN BRIEFLY EASY. BUT WHEN I WAS HAVING TO USE MY BODY TO TURN AND THEN EPS KICKS BACK ON I MADE A VIOLENT TURN AND HAD A VERY HARD TIME GETTING BACK STRAIT AND IN MY LANE
Suspension, Mar 14, 2019
AIR SUSPENSION DOES NOT WORK IN THE COLD. HAS BEEN BACK AT THE DEALER MANY TIMES. NEW COMPRESSOR NEW SHOCKS AND STILL THE PROBLEM.
Power train, Mar 12, 2019
SLIPPED OUT OF PARK, TRUCK WAS ON WHEEL RAMPS BUT NOT FULLY ON FLAT PART OF RAMP. I WAS CHANGING THE OIL ON THE VEHICLE. IT WAS ON THE RAMPS FOR AROUND 15 MINUTES AND ROLLED BACKWARDS. THE VEHICLE WAS STILL IN PARK AND LUCKILY I WAS NOT UNDER IT AT THE TIME. NOT MY SMARTEST MOVE NO BLOCKS BEHIND WHEELS AND NO PARKING BRAKE ON. I DOUBLE CHECKED AND VEHICLE STARTED AND WAS STILL IN PARK WITHOUT ME TOUCHING THE ROTARY DIAL. THIS SCARED ME ENOUGH TO BE CONCERNED. IGNITION OFF AND KEYS WERE IN OFF POSITION IN THE IGNITION. THE VEHICLE HAS APPROXIMATELY 72000 MILES AND I HAVE OWNED IT FOR AROUND 50000 OF THOSE MILES. I AM FAMILIAR WITH THE ROTARY DIAL.
Fuel system, Gasoline, Electrical system, Mar 12, 2019
2014 DODGE RAM TRUCK. CONSUMER WRITES IN REGARDS TO FUEL SENSOR PROBLEMS. *LD *TR
Suspension, Mar 11, 2019
THE INCIDENT HAPPENED WHILE I WAS DRIVING HOME ON I40 IN AMARILLO TEXAS. I WAS DOING 75 MPH AND MY TRUCK LOWERED ALL THE WAY TO THE ENTRY EXIT SETTING ON THE AIR RIDE SUSPENSION. I HAD LITERALLY NO SUSPENSION. AS I WAS TRYING TO SLOW DOWN AND TRYING TO PULL OVER I HIT A BUMP IN THE ROAD. MY TRUCK LITERALLY BOUNCED LIKE A LOW RIDER AND MY HEAD HIT THE CEILING. I LOST CONTROL WHEN THE FRONT WHEELS HIT THE GROUND AND ALMOST CRASHED INTO THE CAR NEXT TO ME. I WAS FINALLY ABLE TO COME TO A COMPLETE STOP AND MY SERVICE AIR SUSPENSION IMMEDIATELY LIGHT CAME ON. NOW MY AIR RIDE SUSPENSION WILL NOT RAISE UP AND CANNOT DRIVE MY CAR BECAUSE IT BOUNCES UNCONTROLLABLY. I WAS RESEARCHING THIS PROBLEM AND READING ON DODGE RAM FORUMS THAT THIS IS VERY COMMON FOR THESE TRUCKS. THIS IS VERY DANGEROUS AND A SERIOUS MATTER. IT COULD HAVE EASILY COST ME OR SOMEBODY ELSE OUR LIFE! THIS WAS VERY SCARY! DODGE NEEDS TO DO SOMETHING ABOUT THIS TO MAKE THIS RIGHT!
Vehicle speed control, Mar 11, 2019
ACCELERATION/ CRUISE CONTROL ISSUE: I HAD THE VEHICLE'S CRUISE CONTROL ENGAGED AT THE POSTED SPEED LIMIT (70 MPH) ON THE INTERSTATE. I ACCELERATED TO AVOID A BOTTLENECK IN AN AREA WHERE 3 LANES MERGED INTO TWO. WHEN I LIFTED MY FOOT OFF THE GAS PEDAL, THE VEHICLE CONTINUED TO ACCELERATE. I PUMPED THE BRAKE SEVERAL TIMES TO REDUCE THE SPEED, BUT I COULD NOT RESUME ACCELERATION BECAUSE THE GAS PEDAL LOCKED TO THE FLOOR. I PLACED THE VEHICLE IN NEUTRAL AND COASTED TO THE SHOULDER. I TURNED THE VEHICLE OFF, MANUALLY LIFTED THE PEDAL AND TURNED THE VEHICLE BACK ON. A DISPLAY MESSAGE STATED: SERVICE ELECTRONIC THROTTLE CONTROL; BUT THE VEHICLE SEEMED TO OPERATE FINE. I HAD THIS EVENT HAPPEN TWO MORE TIMES. ONCE WAS IN A SIMILAR SCENARIO, THE OTHER I REPLICATED IT ON MY OWN. I CONTACTED THE RAM CUSTOMER ASSISTANCE CENTER, THEY ADVISED THAT I TAKE IT TO THE DEALER FOR A DIAGNOSIS. IF IT IS DUE TO A RECALL IT WILL BE FIXED FOR FREE, OTHERWISE THE DIAGNOSIS COSTS AND REPAIR WILL BE ON ME. MY CONCERN IS THAT I HAD SEVERAL RECALLS FIXED ON NOVEMBER 23, 2018. THIS ISSUE HAD NEVER HAPPENED IN THE PAST UNTIL IT WAS SERVICED FOR THOSE RECALLS. I HAD AN INDIVIDUAL AT AUTOZONE ATTEMPT TO DOWNLOAD THE TROUBLE CODES; NO CODES WERE FOUND. I'VE READ FORUMS ONLINE ABOUT SIMILAR ISSUES, BUT DEALER(S) WERE NOT ABLE TO FIND THE CAUSE DURING DIAGNOSIS. THE VEHICLE ONLY HAS 33,000 MILES.
Suspension, Mar 10, 2019
AIR RIDE SUSPENSION FROZE UP WHEN TEMPS WENT BELOW ZERO. AIR RIDE DROPS TO BUMP STOPS WHILE DRIVING CAUSING HAZARDOUS DRIVING CONDITIONS,WHICH HAS HAPPENED TO US WHILE HUNDREDS OF MILES FROM HOME. WITH NO SUSPENSION HITTING ANY TYPE OF BUMPS CAUSES THE VEHICLE TO BOUNCE ANY DIRECTION AND VERY DIFFICULT TO CONTROL, AND IS HARD ON THE BACK. IT WILL RISE AND ACT PROPERLY THEN JUST DROP TO BUMP STOPS IN A SHORT TIME WITH NO WARNING. THE PROBLEM HAS HAPPENED WHILE ON THE HIGHWAY, AND CITY STREETS IN MOTION. THE COMPONENT IN QUESTION IS THE IS THE ENCLOSED NITROGEN AIR RIDE SUSPENSION CONTROLLING THE COMPRESSOR AND AIR BAGS.
Engine, Mar 5, 2019
MY WIFE AND I WERE ON A LONG ROAD TRIP WITH OUR INFANT DURING CHRISTMAS. ALL ASPECTS OF MY TRUCK WERE OPERATIONAL AND NO WARNING SIGNS. MY TRUCK IS AN ECODIESEL. ON THE WAY HOME THE TEMPS WERE BELOW FREEZING AND IT BEGAN TO RAIN. WE TRIED TO TURN THE HEAT ON IN THE TRUCK TO FIND THERE WAS NO HEAT. THE TRUCK WAS RUNNING AT NORMAL OPERATING TEMPERATURE WITH NO SIGNS OF OVERHEATING. WE KEPT DRIVING UNTIL I COULD SAFELY EXIT THE HIGHWAY. WE FUELED UP AND I CHECKED THE TRUCK OVER VISUALLY BUT FOUND NO REASON FOR THE TRUCK TO HAVE NO HEAT AND STILL BE OPERATING UNDER NORMAL TEMPERATURES. WE RETURNED TO DRIVING AND HAD HEAT FOR A BRIEF MOMENT BEFORE IT STOPPED WORKING AGAIN. STILL THE TRUCK WAS OPERATING AT NORMAL TEMPERATURE. WHEN I FINALLY DECIDED TO CHECK THE ANTIFREEZE LEVEL, I LEARNED THAT THE TRUCK WAS VERY LOW AND DID NOT HAVE ENOUGH TO FILL THE HEATER CORE, BUT JUST ENOUGH TO KEEP THE TRUCK FROM OVERHEATING. I ADDED ANTIFREEZE AND CONTINUED TO DRIVE THE TRUCK FOR A COUPLE OF WEEKS AND COULD NOT DETERMINE WHERE THE LEAK WAS. FINALLY, AFTER READING SEVERAL OTHERS HAVING THE SAME ISSUE, I DISCOVERED A HIDDEN LEAK IN THE EGR COOLER THAT WAS ESSENTIALLY LEAKING AND BURNING OFF IMMEDIATELY LEAVING NO TRACE BEHIND OF THE LEAK. IT EVENTUALLY GOT BAD ENOUGH THAT IT WOULD LEAVE COOLANT PUDDLES UNDER THE TRUCK. EVEN WITH THE POOL OF COOLANT UNDER THE TRUCK, THERE IS NO VISIBLE EVIDENCE OF THE LEAK EXCEPT FOR MINOR DAMPNESS AROUND ONE PORT OF THE EGR COOLER.
Power train, Mar 5, 2019
BOUGHT TRUCK AS A CPO IN MAY 2015, A MONTH INTO OWNERSHIP ENGINE LIGHT CAME ON, CODE P26AB, ENGINE COOLANT BYPASS VALVE. CALLED THE DEALERSHIP AND THEY WERE ABLE TO GET ME INTO A LOCAL DEALERSHIP TO CHECK IT OUT. TECH SAID THEY DID NOT FIND ANYTHING, IT MUST BE AN OLD CODE THEY DID NOT ERASE. THEN ON 3/4/19 SAME CODE RETURNED, P26AB. THERE HAS BEEN A RECALL ON 2013 RAM FOR THE SAME PROBLEM.
Suspension, Mar 3, 2019
THE AIR RIDE SUSPENSION IN ALL OF THESE TRUCKS ARE FAILING IN CANADIAN COLD CLIMATES. MY TRUCK IS CONSISTENTLY RIDING ON THE BUMP STOPS WHEN IT'S COLD OUT CAUSING A VERY ROUGH RIDE THAT IS NOT GOOD FOR THE VEHICLE OR THE PASSENGERS. LET ALONE THE CONTROL OF THE VEHICLE IS DIMINISHED WITH ZERO SUSPENSION. WHEN IT GETS COLD (-15 OR SO) I WALK OUTSIDE TO SEE MY TRUCKS FRONT END ALL THE WAY LOWERED WITH THE REAR STILL AT NORMAL HEIGHT. WARMING UP TRUCK DOESN'T HELP. THE RIDE HEIGHT BUTTONS JUST FLASH AND WARNING SIGNS SOMETIMES DISPLAY ON THE DASH. MANY PEOPLE (INCLUDING ME) THEN GET BLOWN FUSES OR THE COMPRESSOR FAILS AND THEN THERE IS NO FIX BUT TO GO TO DEALER. DODGE REPLACED MY AIR RIDE COMPONENTS BUT IT DID NOT RESOLVE THE ISSUE. I FEAR FOR THE COMING YEAR WHEN MY VEHICLE IS OUT OF WARRANTY AND DRIVING WITH MY KIDS AND I AM DRIVING AROUND WITH NO SUSPENSION. THERE IS ENOUGH PEOPLE THAT HAVE THESE SAME ISSUES AS I'VE DESCRIBED TO WARRANT A RECALL. THERE ARE CLASS ACTION LAW SUITS IN THE USA OVER THIS ISSUE. THERE IS A FACEBOOK GROUP DESCRIBING THESE FAILURES FURTHER. GROUP IS CALLED FCA RAM PICKUP AIR SUSPENSION FAILURES. IT IS UNFATHOMABLE THAT I AM SUPPOSED TO BE DRIVING AROUND IN A VEHICLE WITH MY KIDS IN A TRUCK THAT I'VE PAID MANY THOUSANDS OF DOLLARS FOR THAT DOESN'T HAVE SUSPENSION AND NO HELP FROM DODGE. THIS SHOULD BE A BIG ISSUE. SOMEONE IS GOING TO HAVE A BAD ACCIDENT BECAUSE OF THIS.
Suspension, Mar 2, 2019
AIR SUSPENSION WILL FREEZE UP IN NEGATIVE TEMPERATURES. WHEN THIS HAPPENS WHILE DRIVING TRUCK OVER BUMPS, CAUSES VEHICLE TO LOSE STABILITY/TRACTION ON THE ROAD, ESPECIALLY ON ICY ROADS - CAUSING HIGH RISK FOR AN ACCIDENT.