2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints
1,544 reports, newest first.
Steering, Aug 2, 2023
A recall was made for manufacture dates ending in 9-2015. My truck is 10-15 and exhibits the same loss of power steering at low speed as this recall. Chrysler advises me to take it to the dealer and pay out of my pocket for their, obvious, defective build.I have seen numeroys complaints regarding vehicles outside the stated MD of this recall
Fuel/propulsion system, Jul 21, 2023
Hello, On March the 31st, 2023 my husband 2016 Dodge 1500 ECO Diesel Truck serial number 1C6RR7KM5GS326355 stopped working while on a fishing trip returning to Tucson, Arizona . The truck was towed to Globe , Arizona still at auto shop since March 31,2023 , he left it for them to fix thinking he would get his truck in about a week or so. Unfortunately, he was contacted by the dealer Horne Dodge Chrysler Jeep Nissan, Globe , Arizona and found out that it was a recall on a high pressure fuel pump , which to this date July 20.2023 they have not been able to repair. The dealer explained the part is not available and neither are any replacement parts to fix the vehicle fuel pump with an unknown date of service to get the truck back up an running. First of all you need to understand this was my transportation back and forth to work and I had no choice but to go out and purchase another vehicle which put be in a bind financially as I am making to truck payments. I have been a fan of diesel of dodge diesel trucks and found another dodge truck which was a 2023 RAM 1500 VIN 1C6SRFFM2PN550123 , at Bill Luke Dodge in Phoenix, AZ in mid- April as I needed a vehicle to transport to work and Horne Dodge had no resloution to get the current vehicle fixed. Then a few weeks after purchasing a 2023 Dodge I received a recall notice once again for my new truck I just bought. This is so upseting to me as now I am hoping this truck doesn't quit working on me as still have another truck sitting at the dealer to get repaired from the same recall. My request is resititution for all my payments from VIN# 1C6RR7KM5GS326355 made from March - current date this is resolved and or go ahead and buy the truck back at FMV,or what you would call a " buy back" then you can resale when you figure out and get it fixed. I have called numerous time and your recall customer service have provided me with nothing and gave me various numbers to keep calling. I was told to send in reciepts once resol
Engine, Vehicle speed control, Jul 13, 2023
The contact owns a 2016 Ram 1500. The contact stated while driving 47 MPH, the brake pedal was depressed, and the vehicle independently accelerated. The contact stated that the vehicle failed to stop as needed. The contact stated that the “Service Electronic Throttle Immediately” message was displayed. The contact stated that she continued to depress the brake pedal until the vehicle stopped. The vehicle was then cautiously driven to the dealer to be diagnosed. The contact was informed that the throttle body was gunky and needed to be cleaned. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
Engine and engine cooling, Fuel system, Diesel, Jul 11, 2023
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at approximately 72 MPH, the vehicle shut off without warning light. The forward momentum of the vehicle allowed the contact maneuver off the roadway and the vehicle came to a stop on the grassy shoulder. The contact could not restart the vehicle and had the vehicle towed to a certified mechanic who confirmed that the failure was related to the recalls. The vehicle was towed to the dealer but was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. VIN tool confirms parts not available.
Engine and engine cooling, Fuel system, Diesel, Jul 10, 2023
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving 64 MPH, the vehicle stalled inadvertently. An unknown warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts and was towed to the dealer to be diagnosed. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,777. VIN tool confirms parts not available.
Steering, Jul 7, 2023
The vehicle is starting to lose power steering function. The vehicle is at 102,000 miles. This is happening any time I turn my wheel. This is a very hazardous safety issue. This issue has not been seen by any other professionals. It just started happening a couple weeks ago. I called the dealership and they said my Vin was not part of the Dodge Ram 1500 year 2015 -2016 recall. I called the manufacturer and they told me it could be a recall soon. But until then I'm to get it looked at and get it fixed. If the recall is a thing soon they will reimburse me my money.
Steering, Jul 6, 2023
Steering stopped working while driving. Previous year had a recall for this issue and my truck was not included. This is an ongoing problem and the part needed to fix it is unavailable.
Fuel system, Diesel, Jul 6, 2023
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The contact then stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact veered the vehicle off the road and inspected the vehicle using a code reader that produced an undisclosed code indicating the fuel pressure pump was faulty. The contact stated that he was able to restart the vehicle and the vehicle operated as designed. The dealer was made aware of the failure and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Fuel system, Gasoline, Fuel system, Other, Jul 6, 2023
2016 RAM 1500- Consumer states "We are asking for your help with a recall of our 2016 Dodge Ram pickup which has a problem with the High Pressure Fuel Pump. We have been waiting for almost 2 years for Dodge to resolve this problem and we are getting nowhere. I called again today June 12, 2023 and they told me they still haven't resolved how to handle the problem. We don't know where to tum for help. They have advised us that we shouldn't drive the truck on long trips because of the danger. Can you tell us what to do? Thank you in advance for any help you can give us. Recall Notice Z46/NHTSA 22V-406 attached.
Power train, Jul 5, 2023
My 2016 Ram 1500 Sport developed an exhaust leak originating from the exhaust manifold like many other Rams. I noticed it because I could hear a ticking noise upon starting the vehicle, specifically coming from the passenger side front wheel-well. The vehicle was brought to a local Ram dealer and was diagnosed as having multiple sheared studs on the passenger side exhaust manifold. Due to the truck being over 5 years old, the power train warranty no longer covers this. Ram is well aware of this issue but still refuses to initiate a recall. This issue presents a safety concern and has a potential to endanger myself and any other passengers who get in the vehicle due to raw engine exhaust fumes being released within the engine bay while the vehicle is running which could enter the cabin of the vehicle while in operation causing potential injury.
Fuel/propulsion system, Jul 1, 2023
The HPFP on my ecodiesel went out the first half of April. It is currently at a Chrysler dealership and is available for inspection. The safety of little children were at risk because I was driving through my neighborhood when it failed. The problem was confirmed by the dealership. No warning before the problem happened.
Fuel system, Diesel, Jun 30, 2023
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions while the vehicle was parked, the vehicle failed to start. The contact sated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
Engine and engine cooling, Fuel system, Diesel, Jun 30, 2023
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact then received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that recently the "Fuel Injector Quality Lower than Expected," message was displayed. The vehicle was taken to the dealer and the fuel filter was replaced; however, the warning light immediately became illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 98,500. VIN tool confirms parts not available.
Engine and engine cooling, Jun 28, 2023
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine, Fuel/propulsion system, Jun 26, 2023
Ecodiesel engine suddenly seized up while driving.
Steering, Jun 16, 2023
LOSS OF POWER STEERING
Fuel system, Diesel, Jun 15, 2023
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Fuel system, Diesel, Jun 15, 2023
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 124,000. VIN tool confirms parts not available.
Fuel/propulsion system, Jun 14, 2023
There was a factory recall to replace high pressure fuel delivery pump. Dodge dealership will not replace my pump. My truck stalls and loses power due to this faulty pump. All I get is the run around. Clearly from the recall description this is also a safety issue. I have ask the dodge dealership to do the repair and they said no money or orders are given from parent companies.
Fuel/propulsion system, Jun 13, 2023
I registered my Ram pickup vin # [XXX] with the dealer I purchased it from, the day after I received the card from CFA telling me about the recall. I have checked with that dealer monthly since. They always say parts are not available. Now I am 1000 plus miles from home and stranded because the truck has quit. The local in Springdale, Ar. say some of the parts will be in about 6/13/2023, some parts not until the 19th, but those parts show " no movement". he says that means they will be much later. This almost a year from when I REQUESTED MY TRUCK BE FIXTED. I called CFA this morning and the gave me a [XXX] case # [XXX] and said a case manager would contact me 2 to 3 business days. They don't seem to take your recalls very seriously. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Fuel system, Diesel, Jun 13, 2023
The contact owns a 2016 Ram 1500. The contact stated while driving 30 MPH, the service engine warning light illuminated, and the vehicle decelerated to 10 MPH. The vehicle was taken to the dealer and diagnosed with a high-pressure fuel sensor failure. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was 79,000. VIN tool confirms parts not available.
Fuel system, Diesel, Jun 8, 2023
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Fuel system, Diesel, Jun 2, 2023
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle started to decelerate and lost motive power. The check engine warning light was illumined. The contact stated that upon research, he discovered that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The vehicle was towed to the dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. the vehicle had not yet been repaired and remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 124,000. VIN tool confirms parts not available.
Steering, May 31, 2023
The contact owns a 2016 Ram 1500. The contact stated while driving 65 MPH, the steering wheel started shaking abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the vehicle was aligned; however, the failure persisted. The vehicle was taken to an independent mechanic and the upper control arms were replaced; however, the failure persisted. The contact stated that the tires were replaced but the failure reoccurred. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 147,112.
Fuel system, Diesel, May 30, 2023
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.