2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints
1,544 reports, newest first.
Engine, Jun 15, 2021
This issue is apperently so well know, it has its own name. HEMI TICK. The bolts on the exhaust manifold break, causing an exhaust leak. The sound of the leak is where the term "HEMI TICK" gets its name.
Steering, Jun 15, 2021
While driving my 2016 Ram out of the clear blue I experienced power steering loss when rounding a curve at approximately 40 mph. I thought for sure I was going to collide with the vehicle in the opposite lane but with a hard tug to the right I managed to escape the unthinkable. Not really knowing what just happened and no warning lights illuminated I very cautiously continued my drive to work kinda moving the steering gently left to right to see if it would do it again. From time to time I could feel what seemed to be resistance against the direction I was turning the steering wheel. When I arrived to work I Immediately opened the hood expecting to see a problem with the power steering pump but didn’t see one. I then took it to my mechanic and he informed me that it has electronic steering and suggested I take it to the dealership. I then googled this issue and found it’s a much bigger problem in that Chrysler had a recall for the same problem in 2015-2016...the same period in which my truck was built but not included. Chrysler needs to stand behind what they build and fix this problem before someone gets killed. Myself and anyone else who owns a 2015-2016 Ram truck and has experienced this problem should have Chrysler remedy this under recall 16v167000.
Engine and engine cooling, Jun 9, 2021
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that only one part at a time was sent to the dealers. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Jun 5, 2021
While driving, electric power steering was lost and 'Service Power Steering' warning showed on dash. Steering immediately became difficult which made keeping the truck in the correct lane difficult. When I got home, I disconnected the two electrical connectors to the electric power steering control module, reconnected the two connectors and power steering was restored.
Steering, Jun 3, 2021
When driving this Ram 1500 with electrically assisted steering it sometimes becomes almost impossible to steer when making a turn. problem is intermittent. i feel this is a safety issue in that i could possibly turn into oncoming traffic which can cause a catastrophic accident putting myself and other occupants at risk.
Engine, Jun 3, 2021
On 5/27/21 while driving on a highway 295 in Virginia, the truck engine shutoff while driving 70 mph in lane 3 of a four lane highway. Engine would not restart and braking/steering was also affected. Diagnostics and Chrysler/Ram dealer mechanic confirmed the magnetic material on the tone wheel failed and the engine was not able to determine the position of the crankshaft so the engine stalled. The dealer attempted to address this using the W58/NHTSA 20V-475 software remediation of the powertrain control module but this failed. The dealer confirmed the tone wheel needed to be replaced. I have the defective tone wheel. I called Chrysler to report but they said this VIN # was not covered by the recall W68/NHTSA 20V-475 despite the circumstances being identical. There were no other warning lights or symptoms before this incident.
Fuel system, Gasoline, Jun 1, 2021
The contact owns a 2016 Ram 1500. The contact stated that the fuel gauge erroneously read that the fuel tank was empty although there was fuel in the fuel tank. The contact indicated that after filling the fuel tank, the fuel gauge would read empty after using approximately a quarter of the fuel in the fuel tank. During the failure, the check engine warning light and low fuel warning light were illuminated. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure. The approximate failure mileage was 56,000.
Electrical system, Other or unspecified, May 30, 2021
Truck is 5 yes old and the uconnect radio dose not work .tried everything to get it to work it just blinks on and off or gone to a blue screen and then back to the dodge emblem. Called uconnect they say no up dates on it ..
Other or unspecified, Engine, May 22, 2021
Exhaust rear passenger bolts broke last year when vehicle had 60k miles and now has 130k and drivers side rear bolt has broken. Last time the warranty covered it and now my truck is out of warranty to do the driver side. I googled it and it seems to be a problem with 2009 rams with hemi. Exhaust leak is fairly loud and goes away as the engine warms up.. just wanted to see if there is so many clams of this same part (bolt) is or will there be a recall.... Because of the bolt braking they will have to replace the head.. Its like a $3,000 plus job.
Other or unspecified, May 17, 2021
Unknown vibration at highway speeds, have taken to dealer and multiple shops. They all can’t find the problem. Balanced wheels multiple times, Changed wheel bearings, tires to different brand, new wheel they suggested still same problem. This vibration shakes seats and steering wheels at speeds above 65MPH. I see multiple people asking the same question with there rams.
Engine, May 16, 2021
PERSONALLY, JUST 3 WEEKS AGO. MY 3RD ENGINE FAILED. IT LOOKS LIKE THEY'RE GOING TO PUT A 4TH. I OWN A 2016 ECODIESEL 4X4 BIG HORN. ALWAYS TAKEN IT TO THE DEALER FOR MAINTENANCE AND NEVER DROVE IT ROUGH AND RARELY TOWED. 1ST ENGINE WENT OUT AT 55,747 MILES. 2ND ENGINE WENT OUT AT 112,482 MILES. 3RD ENGINE WENT OUT AT 144,806 MILES EVER SINCE THE 1ST ENGINE FAILURE. I'VE TRIED TO HAVE THEM BUY IT BACK WITH FCA REFUSING EVERYTIME. AFTER THE 1ST ONE. I KNEW THE SOUND YOU DESCRIBED AND KNEW THE ENGINE WAS ABOUT TO FAIL SO I STARTED RECORDING IT IN MY PHONE. NOW I HAVE 2 VIDEO DOCUMENTATION ON 2 SEPARATE FAILURES. LET'S SEE THEM TRY TO EXPLAIN THIS ONE. I'VE HAD A LAWYER INVOLVED NOW BECAUSE THEY DON'T LISTEN TO THE LITTLE GUY, SO NOW I HAVE TO TAKE THEM TO COURT. 2 OUT OF THE 3 TIMES MY ENGINE WENT OUT, I WAS ALMOST HIT FROM BEHIND AND HAD TO SWERVE OFF THE ROAD.
Engine, Fuel/propulsion system, May 10, 2021
I HAVE A 2016 RAM 1500 ECODIESEL. THE COMPUTER WAS REPROGRAMMED TO COMPLY WITH THE EMISSIONS LAWSUIT BROUGHT AGAINST FCA. AFTER THIS UPDATE, THE VEHICLE FUEL MILEAGE DROPPED ABOUT 18% WHICH IS LESS THAN THE ADVERTISED MILEAGE. THE VEHICLE ALSO LOST POWER (I HAVE NO WAY OF MEASURING) BUT A NOTICEABLE DIFFERENCE WHEN TOWING. LAST BUT MOST IMPORTANTLY, THERE IS A TERRIBLE THROTTLE RESPONSE LAG WHEN THE ENGINE IS COLD. THIS ISSUE HAS CAUSED SOME NEAR CRASH SCENARIOS FOR ME WHEN ATTEMPTING TO PULL OUT ON A BUSY ROAD. SPECIFICALLY, WHEN ACCELERATING FROM A STOP OR WHILE ROLLING WHEN THE ENGINE IS COLD, THE THROTTLE MUST BE PUSHED BETWEEN 3/4 AND FULL TO GET THE VEHICLE TO RESPOND (I'VE READ THIS IS CAUSED BY THE COLD TURBINE). THIS OCCURS EVERY DAY WITH THE MASTERS NEAR ACCIDENT OCCURRING TODAY WHILE LEAVING THE DEALERSHIP. I HAVE TAKEN THE VEHICLE TO 3 DIFFERENT DEALERS AND MADE COMPLAINTS DIRECTLY TO FCA WITH NO SATISFACTORY ANSWERS TO ADDRESS THE PROBLEMS.
Vehicle speed control, May 9, 2021
CRUISE CONTROL INTERMITTENTLY WORKS
Engine and engine cooling, May 7, 2021
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT AND SEVERAL OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. FIELDS CHRYSLER JEEP DODGE RAM ASHEVILLE (255 SMOKEY PARK HWY, ASHEVILLE, NC 28806, (828) 667-5213) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS UNSURE OF THE CAUSE OF THE FAILURE HOWEVER, STATED THAT SOME UNKNOWN MAGNETIC MATERIAL NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Engine, May 5, 2021
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 55 MPH, HIS WIFE HEARD AN ABNORMAL SOUND COMING FROM THE ENGINE. THERE WAS ALSO AND ABNORMAL OIL ODOR INSIDE THE VEHICLE. THE CONTACT PULLED OVER AND THE OIL PRESSURE LOW, CHECK OIL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT EXITED THE VEHICLE AND SAW A LARGE AMOUNT OF OIL ON THE ROADWAY. THE VEHICLE WAS TOWED TO AUTOWORLD DODGE CHRYSLER JEEP RAM (1370 AUTO CENTER DR, PETALUMA, CA 94952) AND WAS DIAGNOSED WITH ENGINE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PROPERLY MAINTAINED, AND WAS UP-TO-DATE ON ALL MAINTENANCE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, AND THE CONTACT REQUESTED THAT A NEW ENGINE BE EXPEDITED TO THE DEALER. THE ENGINE WAS EXPEDITED TO THE DEALER AND THE ENGINE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Engine, May 4, 2021
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO ARRIGO CHRYSLER DODGE JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 421-5387) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TONE WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Steering, May 3, 2021
I INTERMITTENTLY LOOSE ALL POWER STEERING AND STRUGGLE TO TURN THE STEERING WHEEL. THERE IS A RECALL ON THE ELECTRIC POWER STEERING CONTROL CIRCUIT FOR MY MODEL AND YEAR TRUCK BUT ONLY FOR VERY SPECIFIED MANUFACTURED DATES, APPARENTLY MY TRUCKS WAS MADE EITHER BEFORE OR AFTER THESE DATES. ALTHOUGH FROM WHAT I'VE READ, MY TRUCK HAS SAME SYMPTOMS AS TRUCKS WHICH WERE MANUFACTURED IN THOSE SPECIFIC DATES. THE LOSE OF POWER STEERING HAPPENS AT LOW SPEEDS, HIGH WAY SPEEDS, COUNTRY ROADS AND CITY ROADS. WITH THE COMPLETE LOSS OF POWER STEERING AT RANDOM TIMES, I HAVE BEEN IN DANGEROUS SITUATIONS ON THE ROAD WHILE TRUCK THE TRUCK.
Fuel/propulsion system, Apr 29, 2021
FUEL SENSOR FAILURE APPEARS ON THE DASH, ALONG WITH THE FUEL GAUGE MOVING ALL THE WAY TO EMPTY. BRINGS UP CHECK ENGINE LIGHT. THIS HAPPENED DURING TRAVEL AND CAN COME AND GO UNTIL THE SENSOR COMPLETELY FAILS.
Engine, Apr 16, 2021
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED HE WAS DRIVING 55 MPH, WHEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO LAKELAND CHRYSLER DODGE JEEP RAM (2875 MALL HILL DR, LAKELAND, FL 33810) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANK POSITION SENSOR TONE WHEEL WAS DELAMINATED. THE DEALER WAS PROVIDED THE RECALL INFORMATION BUT DISPUTED THE REMEDY WITH THE CONTACT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE TWO LEVELS FOR THE RECALL REPAIR HOWEVER, THE MANUFACTURER HAD NOT CONTACTED THE DEALER ABOUT THE RECALL REPAIR PROCESS. THE FAILURE MILEAGE WAS 99,000.
Structure, Other or unspecified, Visibility/wiper, Apr 13, 2021
WHILE HAVING A ROUTINE OIL CHANGE I DISCOVERED ON THE VEHICLE SEVERAL SMALL AREAS OF CHIPPED PAINT AND RUST IMMEDIATELY ABOVE THE WINDSHIELD. THE WINDSHIELD IS THE ORIGINAL AND NEVER CHANGED SO THERE IS NO REASON FOR THE PAINT DEFECTS ALONG THE WINDSHIELD SEAM AREA SO THAT WHEN THE RUST GOES THROUGH THE WINDSHIELD WILL BECOME UNSTABLE AND POSE A POTENTIAL HAZARD OR COULD FAIL ALTOGETHER. I SPOKE WITH A RAM DEALER WHO WAS UNINTERESTED IN THE PROBLEM. I HAVE CALLED RAM COOPERATE HEADQUARTERS AND REPORTED THE ISSUE. PLEASE SEE ATTACHED PHOTOS.
Engine, Apr 9, 2021
BROKEN RIGHT SIDE MANIFOLD BOLT. LEAKING AND TICKING. I PAID A LARGE AMOUNT FOR THIS TRUCK, YOU NEED TO RECALL THIS ISSUE THAT THOUSANDS ARE HAVING AND BETTER BOLTS AND/OR MANIFOLD.
Suspension, Mar 23, 2021
MY AIR RIDE SYSTEM HAS FAILED THREE TIMES MAKING THE TRUCK UNUSABLE AND AS I LOOKED INTO IT IT SEEM A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. THE TRUCK IS SITTING ON THE FRAME AND CAN NOT BE DRIVEN EVEN A FEW MILES...
Engine, Mar 16, 2021
I HAVE REPLACED THE 3 WAY CONTROL VALVE 4 TIMES AND EACH TIME AFTER ABOUT A WEEK THE BOTTOM OF THE CONTROL VALVE BLOWS OUT AND RADIATOR FLUID ALL OVER. IT HAPPENS WHEN DRIVING DOWN THE ROAD/HIGHWAY.
Steering, Mar 12, 2021
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL CEASED AND THE CONTACT HAD TO RESTART THE VEHICLE FOR THE STEERING WHEEL TO OPERATE CORRECTLY. THE CONTACT STATED THERE WAS A NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE RECALL. THE DEALER WAS NOT INFORMED OF THE FAILURE SINCE THE VEHICLE WAS OVER THE WARRANTY COVERAGE. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE AND THE MANUFACTURER INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND SINCE THE VIN WAS NOT A PART OF THE RECALL, NO ASSISTANCE WOULD BE PROVIDED. THE MANUFACTURER ALSO INFORMED THE CONTACT TO CALL THE CANADIAN MANUFACTURER SINCE THE VEHICLE WAS MADE IN CANADA. THE CONTACT THEN CONTACTED THE CANADIAN MANUFACTURER, WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT REGISTERED UNDER HIS NAME AND REFERRED THE CONTACT BACK TO THE U.S. MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.
Steering, Mar 12, 2021
I CURRENTLY HAVE MY 2016 RAM LARAMIE IN THE SHOP IN NEED OF A REPAIR TO THE POWER STEERING. WHEN TURNING AND ACCELERATING THE POWER STEERING LOCKS UP AND THE VEHICLE LURCHES. THE DEALERSHIP INITIALLY DIAGNOSED THE PROBLEM AS CONCURRENT WITH RECALL 16V167000 (NHTSA RECALL 16V-167), BUT THEN LATER DETERMINED THAT THE VIN OF MY VEHICLE DID NOT MEET THE SPECIFICATIONS. THIS ISSUE OCCURRED OUT OF THE BLUE ON MY VEHICLE, AND MAKES IT UNDRIVEABLE. THE REPAIR QUOTE IS UPWARDS OF $2600. IT STANDS TO REASON THAT THE 16V-167 RECALL EXTENDS BEYOND THE INITIAL SCOPE OF WHAT WAS ORIGINALLY DOCUMENTED, AND THE MANUFACTURER AND DEALER ARE JUMPING ON THIS LOOPHOLE. I HAVE NO CHOICE TO REPAIR THE VEHICLE, BUT AM IN HOPES THAT AN ADJUSTMENT TO THE 16V-167 RECALL WILL BE MADE AT A FURTHER DATE WHICH MAY PROVIDE ME REIMBURSEMENT FROM THE MANUFACTURER. WILLING TO PROVIDE DOCUMENTATION UPON REQUEST.