2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints
1,544 reports, newest first.
Power train, Dec 17, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT ROLLED OUT OF PARK WITH THE GEAR IN THE PARK POSITION. THE CONTACT TESTED THE VEHICLE SEVERAL TIMES TO SEE IF THE GEAR WAS IN PARK AND THE VEHICLE ROLLED WITH THE GEAR IN THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000.
Structure, Dec 16, 2019
MY TAILGATE IS LOOSE AND THE LATCH GOT REPLACED FROM A RECALL BUT IT RATTLES GOING OVER RUG AREAS!
Fuel/propulsion system, Dec 16, 2019
19V 757 (SAFETY RECALL NUMBER) SAFETY RECALL WAS ISSUED ON 10.28.2019 TO A POSSIBLE FIRE HAZARD IN THE ENGINE COMPARTMENT DUE TO POSSIBLE CRACKS IN THE EGR COOLER. THE DATE LISTED FOR NOTIFICATION / FIX (DECEMBER 13, 2019) HAS COME AND GONE WITH NO UPDATES OR INFO FROM FIAT / CHRYSLER. DUE TO THE POTENTIAL HAZARD OF A FIRE, FCA SHOULD HAVE THIS ISSUE RESOLVED BY NOW..... STILL WAITING.....
Fuel/propulsion system, Dec 13, 2019
RAM 2016 ECODIESEL IS THE SUBJECT OF RECALL VB1 REGARDING THREAT OF FIRE FROM FAULTY EGR VALVE. THE NHTSA RECALL WAS ANNOUNCED IN OCTOBER AND NOW THE BEST ESTIMATE OF A FIX HAS BEEN DELAYED FROM DECEMBER 13 TO APRIL. THAT'S TOO LONG TO PARK THIS VEHICLE. FCA SHOULD OFFER THE BUYBACK THAT APPEARS IN THE AEM SETTLEMENT TO ANY TRUCK THAT IS A THREAT TO BURST INTO FLAMES IF DRIVEN. OTHERS APPEAR WILLING TO DRIVE THEIR VEHICLES. I AM NOT, NOR WOULD ANY WELL INFORMED OWNER.
Engine, Dec 13, 2019, fire
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 70 MPH, THE VEHICLE BEGAN TO SPUTTER. THE DRIVER PULLED THE VEHICLE OVER AND SMOKE WAS SEEN UNDERNEATH THE ENGINE COMPARTMENT. DUE TO THE WEATHER CONDITIONS, THE RAIN WAS ABLE TO EXTINGUISH THE FIRE THAT WAS STARTING UNDERNEATH THE VEHICLE. THE POLICE ARRIVED, BUT THE CONTACT WAS UNSURE IF A POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED TO HARTLEY'S CHRYSLER DODGE JEEP RAM (30 MAIN ST, NEWPORT, ME 04953, (207) 368-5751) WHERE IT WAS DIAGNOSED THAT THE EGR COOLER WAS DEFECTIVE, WHICH CAUSED THE FIRE. WEEKS LATER, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE, ENGINE COOLING). THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THROUGH THE DEALER AND WAS CURRENTLY AWAITING THE PART. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 67,000.
Engine, Dec 12, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO BURNS MOTORS (1300 E BUSINESS HWY 83, MCALLEN, TX 78501, (956) 984-4400), BUT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ALSO STATED THAT THE PART WAS NOT AVAILABLE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine and engine cooling, Engine, Dec 12, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. AFTER THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING), IT WAS DISCOVERED THAT THE COOLANT WAS LOW INSIDE THE VEHICLE, AS LISTED IN THE RECALL. AUTONATION CHRYSLER DODGE RAM VALENCIA (23820 CREEKSIDE RD, VALENCIA, CA) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. *BF CONSUMER ALSO STATED ACCELERATION IS LAGGING.*JB
Suspension, Dec 11, 2019
TODAY WITH THE COLD WEATHER MY AIR RIDE SUSPENSION FROZE UP CAUSING ME TO HAVE TO DRIVE MY TRUCK TO WORK WITH THE SUSPENSION LOWERED COMPLETELY. THE RIDE WAS VERY ROUGH AND IF I WOULD HAVE HAD TO TAKE ANY EMERGENCY MEASURES I MOST CERTAINLY WOULD HAVE ENDED UP IN THE DITCH. FCA IS REFUSING TO HELP US WITH THIS KNOWN ISSUE
Electrical system, Dec 11, 2019
DRIVER SIDE WINDOW OFF TRACK, CAN HEAR MOTOR RUNNING, WINDOW DROPS
Electrical system, Dec 11, 2019
PROBLEMS FOR SEVERAL OWNERS OF 2016 RAM TRUCKS. THEY ARE COMPLAINING ON A RAM TRUCK FORUM ABOUT THEIR WINDOWS FALLING OFF THE TRACKS AND DOWN INTO THEIR DOORS. IT IS MAINLY HAPPENING TO THE DRIVER'S SIDE WINDOW AND ONLY IN COLD WEATHER. I TRIED TO ROLL THE WINDOW DOWN, MOTOR WAS WORKING, WINDOW STAYED IN PLACE..WHEN IT GOT A BIT WARMER, AS I WAS DRIVING, THE WINDOW FELL DOWN. THIS IS VERY COMMON ON THE '16 MODELS, MY DEALER SAID HE HAS HAD THEM IN ALL WINTER. IT'S HAPPENED TWICE TO MINE AND THE LAST TIME WE DIDN'T EVEN ROLL THE WINDOW DOWN AND WEREN'T IN THE TRUCK. RAM DESIGNED THE WINDOW TRACK DIFFERENTLY THIS YEAR AND IT DOESN'T WORK.
Power train, Engine, Fuel/propulsion system, Dec 10, 2019
DID THE NEW ECODIESEL UPDATE AND NOW TRUCK LAGS DURING ACCELERATION. TAKES A SECOND OR 2 TO TAKE OFF. ALSO WITH THE EGR COOLER RECALL I'M LOSING COOLANT CAN POSSIBLY CAUSE A FIRE. FCA TOLD ME WHEN I CALLED TO CARRY A JUG OF COOLANT WITH ME TO REFILL AS NEEDED. I WOULD THINK I WOULD HAVE TO DO THIS ON A 3 YEAR OLD TRUCK.
Power train, Dec 10, 2019
P026AB ERROR CODE FOR 3 WAY COOLANT BYPASS VALVE CAUSING CHECK ENGINE LIGHT TO BE ON ALL THE TIME. MECHANIC SAYS WON'T CAUSE HARM TO VEHICLE, BUT MIGHT EFFECT ABILITY TO DEFROST PROPERLY. RESEARCH SUGGESTS THIS IS A COMMON PROBLEM IN THIS YEAR RANGE AND HAS BEEN A SAFETY RECALL IN PREVIOUS YEARS FOR MODELS OLDER THAN THIS.
Electrical system, Fuel/propulsion system, Dec 9, 2019
VEHICLE STALLED OUT WHILE DRIVING AT LOW SPEED IN THE CITY .TRIED TO RESTART THEN BEGAN SPUTTERING AND ULTIMATELY DIED . VEHICLE WAS TOWED TO A REPAIR SHOP AND WAS TOLD IT WAS A BAD FUEL RELAY FOUND IN THE TIPM SYSTEM.
Engine, Dec 9, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS UNABLE TO BE DRIVEN. ROCKIE WILLIAMS PREMIER DODGE CHRYSLER JEEP RAM (LOCATED AT 600 PLEASANT GROVE RD, MT. JULIET, TN 37122, (615) 288-8525) WAS CONTACTED AND THE CONTACT STATED THAT THEY EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 48,000. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Dec 6, 2019
THE FUEL GAUGE GOES TO EMPTY WHEN IT IS FULL. BAD FUEL SENSOR. IT BASICALLY BOUNCES AROUND WHEN I FILL IT UP AND THEN RETURNS TO EMPTY. THE DEALERSHIP ACKNOWLEDGES THIS IS A VERY COMMON PROBLEM. I CAN'T ALLOW MY WIFE AND FOUR CHILDREN TO DRIVE LONG DISTANCES IF THEY DON'T KNOW HOW MUCH FUEL IS IN THE TANK. EXTREME SAFETY CONCERN IN DESERT AREA. THIS NEEDS TO BE ADDRESSED AT A LARGE SCALE.
Engine, Fuel/propulsion system, Dec 6, 2019
I PURCHASED A NEW 2106 RAM 1500 ECODIESEL IN 2016 FROM A DEALER. THERE WAS AN EMISSIONS RECALL FOR WHICH I TOOK TO THE DEALER AND HAD DONE ACCORDING TO THE MANUFACTURER. SINCE THE RECALL WAS COMPLETED I HAVE HAD A SERIOUS LAG IN ACCELERATION. THERE IS NOW A 3 TO 4 SECOND DELAY AT 3/4 THROTTLE BEFORE THE TRUCK TAKES OFF IN A LURCH. I ASKED THE DEALER HOW THIS CAN BE FIXED TO ACCELERATE AS BEFORE THE RECALL AND THEY SAID THERE WAS NOTHING THEY COULD AND THAT THEY WOULD NOT UNDO THE COMPUTER CHANGES. I LIVE OFF A BUSY STREET AND TRYING TO FLOW INTO TRAFFIC IS A REAL CHALLENGE AND A SAFETY HAZARD. I'M AFRAID TO LEND MY TRUCK TO FAMILY AND FRIENDS BECAUSE OF THE SAFETY HAZARD AND WANTED TO MAKE SURE A COMPLAINT HAS BEEN FILED.
Power train, Dec 3, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND STOPPED WITHOUT WARNING. THE MANUFACTURER CALLED AND STATED THAT THERE WAS AN UNKNOWN RECALL THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO NORTHWEST CHRYSLER DODGE JEEP RAM (832-912-2500, LOCATED AT 19616 NORTHWEST FWY, HOUSTON, TX 77065) TO BE REPAIRED, BUT THE CONTACT DID NOT KNOW THE SPECIFICS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Engine, Dec 3, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A RIGHT TURN, THE VEHICLE HESITATED TO MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SANDY (10905 AUTO MALL DR, SANDY, UT 84070, (801) 590-0465) WHERE IT WAS DIAGNOSED THAT THE ENGINE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Fuel/propulsion system, Nov 27, 2019
VEHICLE IS THREE YEARS OLD WITH ROUGHLY 41K MILES. ENGINE LIGHT COMES ON, CODE READS FUEL PUMP. LIGHT GOES OUT. WEEK OR TWO LATER TRUCK INFO MENU SAYS FUEL SENSOR ERROR AND GAUGE READS EMPTY. RESEARCHED AND SEEN THIS IS A COMMON PROBLEM WITH SIMILAR YEAR MODELS. EVEN DEALERSHIP CONFIRMS THIS. THIS WILL COST 1K TO FIX AS WELL AS A WHOLE DAY AT THE SHOP. WHY ISN'T THIS A RECALL? I'VE NEVER HEARD OF FUEL SENSORS OR PUMPS GOING BAD THIS EARLY. THIS ISSUE ISN'T COVER UNDER POWERTRAIN WARRANTY. IT IS UNDER BUMPER TO BUMPER BUT I'M OUT OF LUCK AS IT'S THREE YEAR/36K MILES. ENGINE LIGHT/SENSOR/GAUGE ISSUE OCCURED WHEN CRANKING IT UP. I TURNED IT OFF AND BACK ON AND THE GAUGE WENT TO THE APPROPRIATE LEVEL ALTHOUGH ENGINE LIGHT IS STILL ON. I USE 87 FUEL.
Other or unspecified, Engine, Nov 24, 2019
IT WAS JUST RECENTLY BROUGHT TO MY ATTENTION THAT THERE WAS A TECHNICAL SERVICE BULLETINS SENT OUT FOR THE 3.0 ECODIESEL TO CHANGE THE TYPE/SPECIFICATION OF OIL AND TO GO AGAINST WHAT THE OWNERS MANUAL STATES BECAUSE THE MANUAL IS WRONG. IT CALLS FOR AN OIL THAT IS TO LIGHT BREAKS DOWN MOLECULAR WEIGHT TOO QUICKLY AND TRUCKS AND JEEPS ALIKE EQUIPED WITH THE ECODIESEL HAVE BEEN HAVING CATASTROPHIC ENGINE FAILURE DUE TO PREMATURE ENGINE WEAR ON INTERNAL COMPONENTS. IT IS RECOMMENDED TO PUT 5W40 IN INSTEAD. THIS IS FIRST AND FOREMOST TRUE I DID RESEARCH AND CONFIRMED THAT THE CHANGE WAS MADE BUT NEVER MADE PUBLIC TO THE OWNERS LIKE THE CURRENT CLASS ACTION LAWSUITS WAS. MANY OWNERS DON'T KNOW THIS CHANGE EXSISTED AND MANY OWNERS DON'T KNOW THAT THE DEALERSHIPS ARE STILL MAKING THIS ERROR AND CONTINUING TO FILL THE TRUCKS WITH 5W30 FOR OWNERS THAT COME IN FOR SERVICE. IF IT'S TO SAVE MONEY BY NOT THROWING AWAY ALREADY PURCHASED MERCHANDISE OR IGNORANCE I DON'T KNOW. BUT THIS IS HUGE BECAUSE NOW EVEN IF OWNERS CHANGE NOW THEY STILL HAVE POTENTIAL AND HIGHLY PROBABLE PERMANENT INTERNAL DAMAGE DONE TO THEIR ENGINE TAKING A DRASTIC AMOUNT OUT OF THE POSSIBLE LONGEVITY OF THE ENGINE AWAY, AND THE NEW OIL REQUIRED REDUCES FUEL ECONOMY FURTHERING THE FINANCIAL BURDEN OF THE OWNER THAT BOUGHT THE VEHICLE WITH A DIFFERENT FUEL ECONOMY ADVERTISED AND WITH THE KNOWLEDGE THAT THEIR VEHICLE MAY NEVER LAST AS LONG AS THEY'RE HOPE BECAUSE OF THE FAILURE OF THE FCA TO IDENTIFY THIS AND MAKE IT PUBLIC. NOT TO MENTION THE DEALERSHIPS ARE AWARE OF THIS PROBLEM BECAUSE ARTICLES CLAIM MECHANICS HAVE BEEN COMING FORWARD SAYING DEALERSHIPS ARE DRAINING ALL 5W30 ON UNSOLD VEHICLES AND REPLACING IT WITH 5W40. YET THEY REFUSE TO MAKE THIS A CLASS ACTION LAWSUITS TO THE PUBLIC SO WE CAN KNOW. WE DESERVE THE COMPENSATION FOR THE COSTS THAT MAY COME ABOUT BECAUSE OF THIS!!!
Structure, Other or unspecified, Engine, Nov 23, 2019, fire
VEHICLE TAKEN IN ON 8-12-19 TO DEALERSHIP TO CHECK OUT DRIVEABILITY CONCERNS AFTER "APPROVED EMISSON MODIFICATION" THEY HAD IT TO APPLY UPDATE FROM 5-17-19 TO 6-12-19, CONCERNS ON 8-12-19 WERE ACCELERATION, ALSO TO CHECK EGR SYSTEM AS I WAS LOSING COOLANT THEY HAD MY VEHICLE FROM 8-12-19/9-13-19 WHEN THEY CALLED ME TELLING ME I NEEDED TO RETURN THE RENTAL CAR AND PICK MY VEHICLE AS THEY COULDN'T DO ANYTHING FOR THE ACCELERATION I WOULD HAVE TO WAIT FOR AN UPDATE TO BE RELEASED. THEY DIDN'T CHECK THE EGR SYSTEM ONLY TOPPED IT OFF WITH COOLANT AND TOLD ME TO WATCH IT. ALL WAS FINE UNTIL 9-16-19 WHEN I WAS ON MY WAY TO WORK, ABOUT 7 MILES FROM WORK THE CHECK ENGINE LIGHT CAME ON I CONTINUED ON ABOUT A MILE FROM MY WORK LOCATION THE SERVICE THROTTLE CONTROL LIGHT ILLUMINATED I LOST THE ABILITY TO ACCELERATE AND ABOUT 1/4-1/2 MILE AWAY FROM THE WORK LOCATION THE LOW OIL PRESSURE LIGHT ILLUMINATED AND VEHICLE DIED. I FINISHED COASTING INTO THE DRIVEWAY AND PARKED WENT INSIDE TO GET WORK RELATED PAPERWORK I NEEDED AND CAME BACK OUTSIDE AND SEE SMOKE COMING FROM UNDER THE HOOD. I OPEN THE HOOD TO SEE WHAT WAS GOING ON AND THERE WAS SMOKE/FIRE ON THE LEFT SIDE OF ENGINE BAY WHEN STARING IN (INTAKE, EGR AREA) AT THAT POINT I GOT IN TO THE VEHICLE TO PUT IT IN NEUTRAL VIA DISENGAGEMENT LEVER TO ROLL VEHICLE AWAY FROM THE HOUSE I GOT IT AWAY FROM THE HOUSE AND GOT OUT AND AWAY AND CALLED FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE AS IT WAS ENGULFED IN FLAMES AT THAT POINT. RESULTING IN A TOTAL LOSS OF THE VEHICLE. NOW AFTERWARDS THERE IS NOW A RECALL FOR THE EGR COOLER THAT "MAY FATIGUE AND CAUSE VEHICLE FIRE" CHRYSLER HAS BEEN CONTACTED AND AREN'T WILLING TO DO ANYTHING THEY SENT OUT BOSCH AUTOMOTIVE ENGINEERING PEOPLE TO INSPECT THE VEHICLE IT WAS STATED THERE WAS NO VEHICLE MANUFACTURING DEFECT. A BUYBACK CLAIM HAS BEEN STARTED BUT I HAVE NOT HEARD ANYTHING TO THIS POINT.
Suspension, Nov 22, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A LEFT TURN, THE FRONT AIR SUSPENSION FAILED AND DID NOT RAISE BACK UP. THE CONTACT CALLED A DEALER (BYERS AUTOMOTIVE LOCATED AT 401 N HAMILTON, RD, COLUMBUS, OH 43213 PHONE NUMBER 1-888-468-1325) AND WAS ADVISED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. CONSUMER STATED HERE ARE SOME ATTACHED PHOTOS FOR MY COMPLAINT. IN PHOTO YOU CAN SEE THE FRONT IS DROPPED TO ENTRY MODE. WHILE THE REAR IS IN OFF ROAD SETTING. (THE 4TH LEVEL) ENTRY MODE MEANS THAT MEANS AIRBAGS COMPLETELY DEFLATED. IF SYSTEM IS NORMAL IT WILL NOT ALLOW YOU TO DRIVE IN THIS MODE. I WILL ALSO ATTACH SCREEN SHOTS OF WHAT OTHER PEOPLE HAVE WRITTEN IN THE FORUMS I HAVE BEEN LOOKING AT. *JB
Engine, Nov 22, 2019
2016 ECODIESEL HAS A MALFUNCTIONING EGR COOLER AND LEAKS COOLANT INTO THE EXHAUST SYSTEM THUS CAUSING SEVERAL ISSUES: CEL CODE P20EE, LOSS OF COOLANT AT A RATE OF 2 GALLONS PER WEEK, DPF ISSUE & DEF INJECTOR ISSUES. RAM CUSTOMER CARE SAYS I SHOULD JUST DRIVE IT AND "MONITOR" THE COOLANT LEVEL AND I GET TO PAY FOR THAT AT 20.00 A GALLON AT TWO GALLONS PER WEEK UNTIL JANUARY 2020 OR LATER. WITH THE POSSIBILITY THAT THE ENGINE WILL GET ON FIRE.. THERE IS A FIX, SO RAM SAYS BUT NO PARTS AND WE ARE TO DRIVE A VEHICLE WITH MAJOR ISSUE FOR MONTHS? APPEARS RAM DOESN'T CARE ABOUT CUSTOMER SAFETY ONLY THEIR MONEY. GREEDY, GREEDY...
Suspension, Nov 20, 2019
I WAS DRIVING DOWN THE HIGHWAY WHEN MY 'AIR SUSPENSION NEEDS SERVICE IMMEDIATELY'. THE AIR SUSPENSION FAILED AND DROPPED MY 2016 RAM 1500 REBEL INTO ENTRY/EXIT MODE. MAKING IT VERY DIFFICULT AND ROUGH TO DRIVE.
Engine, Nov 19, 2019
WHEN THE VEHICLE'S HVAC IS ACTIVATED A VERY STRONG SMELL OF EXHAUST FUMES PERMEATES THE CAB OF THE VEHICLE. A HAZE FROM THE EXHAUST ALSO ENTERS INTO THE CAB. BOTH OF THESE OCCURS WHETHER THE VEHICLE IS STOPPED OR MOVING. THIS REQUIRES THAT THE HVAC NOT BE OPERATED.