2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints
1,544 reports, newest first.
Suspension, Nov 18, 2019
AIR RIDE SUSPENSION FREEZES IN THE WINTER, THE SYSTEM LOCKS OUT AND WON'T TRY AND REINFLATE THE AIRBAGS MAKING THE VEHICLE BOUNCE AS DRIVING. WHEN THE VEHICLE BOUNCES IT BECOMES INCREASINGLY HARDER TO DRIVE ON ICY ROADS. DEALER INSTALLED A NEW BREAKER ON THE SYSTEM, BUT SYSTEM STILL LOCKS OUT. DEALER IDENTIFIED VERBALLY THAT THE VEHICLE IS NOT SUITABLE FOR COLD CLIMATES.
Engine, Nov 18, 2019
BOUGHT MY TRUCK 7-22-2019 WITH 61.885 MILES ON IT THREE DAYS LATER THE EGR BLEW A GASKET, STAYED IN THE SHOP THREE DAYS. WEAK LATER THE DODGE DEALER CHANGED OUT MY COOLENT AND THE TRUCK WAS WRECKED AT THE DEAR LERSHIP STAYED IN THE SHOP FOR EIGHT DAYS, TWO WEAKS LATER THE OIL COOLER IS LEAKING AND I CAN NOT DRIVE IT AND THE DEALERAHIP HAS IT ALREADY FOR THREE WEAKS AND WAS TOLD NOT TO LOOK FOR PARTS UNTIL JANUARY OR LATER,HAVE ONLY PUT AROUND 2000 MILES ON IT. CASE NO.-68164081 BV-
Suspension, Nov 13, 2019
THE AIR SUSPENSION IS FAULTY IN THE RAMS. DUE TO FAULTY ISSUES IT CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE. IT IS ESPECIALLY FAULTY DURING COLD WEATHER. DURING COLD WEATHER THE COMPRESSOR FAILS TO FUNCTION PROPERLY RESULTING IN INADEQUATE SUSPENSION
Engine, Nov 12, 2019, fire
TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL GRINDING NOISE DETECTED FROM THE ENGINE AND THE LOW OIL PRESSURE AND ELECTRICAL WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AND WAS PULLED OVER TO THE SIDE OF THE ROAD. IN ADDITION, FLAMES WERE DETECTED UNDER THE HOOD PRIOR TO SMOKE BEING DETECTED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL TOW LOT AND THEN TOWED TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUREKA (4320 BROADWAY ST, EUREKA, CA 95503, 707) 382-3208). THE DEALER REFUSED TO SERVICE THE VEHICLE AND HAD IT TOWED BACK TO THE LOCAL TOW LOT. THE VEHICLE WAS CURRENTLY IN THE INSURANCE COMPANY'S POSSESSION WHERE IT WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUREKA (4320 BROADWAY ST, EUREKA, CA 95503, (707) 382-3208) DUE TO THE ENGINE STALLING. THE DEALER COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT PROVE THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 70,600.
Steering, Power train, Engine, Nov 9, 2019, fire
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.
Engine, Nov 8, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 65 MPH, A LOUD RATTLING NOISE WAS DETECTED. THE VEHICLE STALLED AND WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT AND HIS SON-IN-LAW DIAGNOSED THE FAILURE AS CYLINDER TWO MISFIRING. THE HEADS WERE REPLACED, BUT THE VEHICLE WAS STILL CURRENTLY AWAITING OTHER REPAIRS. THUNDER CHRYSLER DODGE JEEP RAM (1425 W MAIN ST, BARTOW, FL 33830, (863) 533-0793) WAS CALLED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 80,000.
Steering, Nov 5, 2019
AS I WAS TURNING ONTO THE ROAD TO MY HOUSE I HEARD SCREECHING AS MY STEERING LOCKED UP AND I COULDN'T TURN MY VEHICLE ANYMORE. A LIGHT FLASHED INDICATING 'SERVICE POWER STEERING'. MY VEHICLE HAS BEEN BROUGHT TO A LOCAL MECHANIC SHOP AS WELL AS THE DEALER AND BOTH INFORMED ME THE SAME THING. MY EPS (ELECTRONIC POWER STEERING) NEEDS TO BE REPLACED. WHICH IS RECALL # 'S19'. VEHICLES OF THE SAME MAKE AND YEAR ARE BEING RECALLED FOR THE SAME ISSUE.
Electrical system, Exterior lighting, Nov 1, 2019
RADIO SHUTS OFF WITHOUT WARNING, LOCKS UP AND WILL ONLY TURN BACK ON WHEN SHUTTING OFF VEHICLE AND RESTARTING IT. HEADLIGHT FLICKER ON AND OFF WHILE DRIVING. HEADLIGHT FLICKER HAS DONE THIS FOR 3 MONTHS NOW
Electrical system, Nov 1, 2019
2016 RAM DRIVERS WINDOW REGULATOR FAILURE.THIS THE 3 TIME THE NYLON CLIP BREAKS WHEN THERE IS COLD WEATHER. IF YOU GET JUST A LITTLE FREEZE AND OPEN THE WINDOW THE CLIP CRACKS. THE REPLACEMENT PART # IS 2387602835. I HAVE OWNED A VEHICLE AND NEVER HAD A PROBLEM IN COLD WEATHER. I WAS TOLD NOT OPEN YOUR WINDOWS IN THE WINTER MONTHS. CHRYSLER SERVICE SAYS DON"T OPEN THE WINDOW WHEN ITS BELOW 32 DEGREES.
Fuel/propulsion system, Nov 1, 2019
WHEN DRIVING THE VEHICLE AND THE GAS GAUGE GETS BELOW A HALF TANK THEN THE CHECK ENGINE LIGHT TURNS ON, THEN THE GAS GAUGE GOES TO EMPTY, AND THEN THE LOW FUEL LIGHT COMES ON. TEN FUEL SENSOR FAIL.
Steering, Oct 29, 2019
DRIVING TO MY HOME TURNING RIGHT, THE STEERING LOCKED UP? FOR ABOUT 2-3 SECONDS. LOST CONTROL OF THE TRUCK. ALSO NOTICED A PROBLEM IN OCT CAMP TRIP. IN GREEN RIDGE FOREST.AS I DROVE ON BUMPY ROADS, I NOTICED STEERING DIFFICULTIES.DISMISSED AS OFF ROAD BUMPS. AFTER RETURNING HOME, WENT TO DINNER WITH FRIENDS.THE STEERING LOCKED UP. THORNTON DODGE CLAIMS THIS IS MY RESPONSIBILITY TO PAY. DODGE RECALLED ALMOST 900,000 TRUCKS FOR STEERING. I SHOULD NOT HAVE TO PAY.
Other or unspecified, Oct 28, 2019, fire
DRIVING DOWN THE HIGHWAY, CHECK ENGINE LIGHT CAME ON, SLOWED VEHICLE TO A STOP, SHUT OFF ENGINE, NOTICED SMOKE COMING FROM ENGINE COMPARTMENT. TRIED TO OPEN HOOD BUT IT WAS TOO HOT. NOTICED FLAME UNDER HOOD WITHIN A MINUTE WHOLE ENGINE COMPARTMENT WAS IN FLAMES.
Engine, Oct 27, 2019
COOLANT LEAKING FROM BACK OF MOTOR RESEARCH SAYS IT'S A COMMON PROBLEM COOLANT LINE TO TURBO HAS A PIECE OF RUBBER HOSE UNDER INTAKE AND THE RUBBER CAN'T HOLD UP TO THE TEMP 67000 MILES ON TRUCK
Engine, Oct 25, 2019, fire
ECODIESEL MODEL PICKUP WHILE TOWING OUR 4,000 LB TRAVEL TRAILER AT 50 MPH ON A STATE HIGHWAY, 90 MILES INTO A CAMPING/FISHING TRIP, SUDDENLY DISPLAYED SYMBOL AND MESSAGE ALERTS ON THE DASH AND AT THE SAME TIME LOST ENGINE POWER. I WAS ABLE TO KEEP ENOUGH SPEED TO PULL ONTO A DIRT SIDE ROAD WITHIN THE NEXT COUPLE HUNDRED YARDS, THEN COASTED TO A STOP. DURING THE LAST 20 YARDS, THE ENGINE DIED COMPLETELY SO I HAD NO POWER STEERING. AT FULL STOP THERE WAS A STRONG CHEMICAL SMELL IN THE CAB AND GREY SMOKE COMING FROM THE HOOD. WHEN I OPENED THE DRIVER DOOR, GREY SMOKE WAS BILLOWING FROM THE LEFT FRONT WHEEL WELL. WHEN I OPENED THE HOOD, THERE WAS A FIRE IN THE ENGINE COMPARTMENT. FLAMES WERE SHOOTING UP FROM BEHIND THE ENGINE, THE INSULATION ON THE UNDERSIDE OF THE HOOD WAS BURNING AND FLAKES OF BURNING INSULATION WERE FLOATING AROUND IN THE ENGINE COMPARTMENT. I WAS ABLE TO PUT OUT THE FIRE WITH AN EXTINGUISHER BEFORE THE ENTIRE TRUCK AND TRAILER AND THE SURROUNDING FOREST CAUGHT ON FIRE. JUST AS THE FLAMES DIED OUT, THE COOLANT RESERVOIR ON TOP OF THE ENGINE BURST AND BOILING COOLANT SPRAYED OUT CREATING A BUNCH OF STEAM AND MORE BAD CHEMICAL SMELL. I ARRANGED FOR THE TRUCK TO BE TOWED TO OUR HOMETOWN DEALER. TRUCK WAS STOCK AND DEALER MAINTAINED. I AM WAITING TO HEAR FROM THE DEALER AND THEIR RAM INVESTIGATOR ON WHAT CAUSED THE FIRE AND HOW THIS MATTER WILL BE HANDLED.
Vehicle speed control, Fuel/propulsion system, Oct 24, 2019
THIS VEHICLE HAS A 3.0 ECO DIESEL ENGINE. CHRYSLER HAD A RECALL TO UPDATE THIS ENGINE WHICH I HAD THEM DO. EVER SINCE THE UPDATE THERE HAS BEEN A LONG PAUSE AFTER PUSHING ON THE ACCELERATOR TILL THE ENGINE SPEEDS UP. THIS OFTEN TIMES RESULTS IN A DANGEROUS SITUATION WHEN PULLING OUT TO MERGE INTO TRAFFIC. WE LIVE NEAR A BUSY ROUND ABOUT AND WHEN PUSHING ON THE GAS TO ENTER, NOTHING HAPPENS SO YOU PUSH DOWN MORE, THEN ALL AT ONCE IT TAKES OFF LIKE A BULLET AND YOU HOPE YOU DON'T HIT SOMEBODY. I HAVE TAKEN IT BACK TO THE DEALER MORE THAN ONCE AND THEY SAY THEY CAN'T DO ANYTHING TO CORRECT IT. I HAVE CALLED THE RECALL NUMBER AT RAM AND DIDN'T GET ANYWHERE THERE EITHER. THE DEALER SAID THEY GET A LOT OF COMPLAINTS ABOUT THIS BUT THERE IS NO FIX. THIS IS A DANGEROUS SITUATION.
Other or unspecified, Oct 22, 2019
I HAVE A RAM 2016 ON MORE THAN ONE OCCASION MY TRUCK ACCELERATED ON IT'S OWN WHILE I WAS DRIVING. ONCE ON THE INTERSTATE GOING AROUND 70 MPH (HAD 3 PASSENGERS WITH ME) AND TWICE TODAY 10/22/19 IN MORNING TRAFFIC AND ALMOST CAUSED ME TO HAVE AN ACCIDENT. IT TOOK HITTING THE BRAKES SEVERAL TIMES TO STOP. I TOOK IT TO THE DEALERSHIP
Vehicle speed control, Oct 21, 2019
WHILE DRIVING WITH CRUISE CONTROL ON AND I HAVE TO HIT THE BRAKE TO KICK THE CRUISE CONTROL OFF .SOMETIMES WHEN I PUSH THE BUTTON TO KICK IT BACK ON IT WILL NOT GO BACK ON, SO I TURN THE CRUISE OFF AND BACK ON IT WILL NOT WORK UNTIL I STOP AND TURN THE TRUCK OFF AND START IT BACK UP BEFORE THE CRUISE CONTROL WILL RESET
Steering, Oct 21, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER JEEP DODGE RAM OF LANGHORNE (1700 LINCOLN HWY #103, LANGHORNE, PA 19047, (215) 757-4961) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Back over prevention, Oct 15, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S BACKUP CAMERA WOULD NOT OPERATE PROPERLY. THE SCREEN WAS EITHER DARK OR SHOWED A SCRAMBLED IMAGE. THE CONTACT STATED THAT A SOFTWARE UPDATE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO PERFORM THE UPDATE, BUT THE SAME WARNING INDICATOR ILLUMINATED AND NO UPDATE OCCURRED. THE CONTACT TOOK THE VEHICLE TO MIKE TOLER CHRYSLER DODGE JEEP RAM FIAT (5340 HWY 70 W, MOREHEAD CITY, NC 28557, 252-247-2003) AND WAS INFORMED THAT THE BACKUP CAMERA WAS DEFECTIVE. THE CAMERA WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,781.
Vehicle speed control, Oct 13, 2019
CRUISE CONTROL WILL NOT ACTIVATE UNTIL THE BUTTON IS PRESSED 6 OR 7 TIMES, TAKING YOUR ATTENTION FROM THE ROAD TO THE DISPLAY TO SEE IF IT TURNS ON
Electrical system, Exterior lighting, Oct 8, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 75 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. ON ANOTHER OCCASION, WHILE DRIVING 30 MPH, THE HEADLIGHTS CEASED WITHOUT WARNING. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS WHEN OPERATING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO FREMONT MOTOR CASPER (6101 E 2ND ST, CASPER, WY 82609, (307) 462-5508) WHERE IT WAS DIAGNOSED THAT THE VEHICLE CONTROL MODULE WAS DEFECTIVE. THE DEALER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT AND HAVE AN INVESTIGATION STARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,500.
Fuel/propulsion system, Oct 8, 2019
WAS DRIVING MY TRUCK ON THE HIGHWAY WHEN I NOTICED MESSAGE ON INSTRUMENT PANEL STATING FUEL SENSOR FAILED, CHECK ENGINE LIGHT CAME ON, AND FUEL NEEDLE WENT FROM 3/ 4 FULL TO EMPTY, AND BACK TO 3/ 4 FULL TO BACK TO EMPTY, WITH ANOTHER MESSAGE STATING LOW FUEL
Electrical system, Oct 3, 2019
THE TAILGATE LATCH AND BACKUP CAMERA. THE LATCH DOES NOT LOCK WITH THE KEY FOB OR KEY. AT THE TIME THIS OCCURRED THE BACKUP CAMERA STOPPED WORKING. WE NO LONGER CAN USE THE CAMERA. YOU CAN HEAR THE CLICKING SOUND WHEN TRYING TO REMOTE LOCK THE TAILGATE BUT IT FAILS TO LOCK.
Exterior lighting, Oct 3, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S HEADLIGHTS WOULD BURN OUT AND NEEDED TO BE REPLACED OFTEN. THE CONTACT STATED THAT THE HEADLIGHTS HAD TO BE REPLACED APPROXIMATELY ONCE EVERY 2-3 MONTHS. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP TO HAVE THE HEADLIGHTS REPLACED EACH TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,697.
Exterior lighting, Oct 3, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S HEADLIGHTS WOULD BURN OUT AND NEEDED TO BE REPLACED OFTEN. THE CONTACT STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED APPROXIMATELY ONCE EVERY 2-3 MONTHS. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP WHERE THE HEADLIGHTS WERE REPLACED EACH TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,948.