2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints
1,544 reports, newest first.
Electrical system, Feb 26, 2019
I WOULD LIKE TO THANK RAM WITH THE AWESOME TROUBLESHOOTING SKILLS YOU HAVE PROVIDED ME WITH MY PARKING SENSORS IN MY 2016 RAM. AFTER 6 TRIPS TO THE DEALERSHIP REPLACED ALMOST ALL THE SENSORS AND THE CONTROL MODULE. YOUR ANSWER IS TO TURN OFF YOUR SENSORS WHEN IT'S NOT SUNNY AND DRY OUT BECAUSE RAIN!!!! CAN AFFECT AN OUTDOOR SENSOR. SO ANYTIME IT RAINS I NEED TO TURN MY SENSORS OFF AND TURN THEM BACK ON WHEN ITS DRY. NOW EXPLAIN TO ME WHY I WOULD WANT TO BUY A FIAT/CHRYSLER PRODUCT.
Steering, Feb 26, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED ESPECIALLY WHILE MAKING LEFT TURNS. WHEN THE VEHICLE ACCELERATED, THE POWER STEERING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS COLD STARTED, THE POWER STEERING WOULD NOT WORK AT ALL. THE CONTACT TOOK THE VEHICLE TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102) FOR PAST UNKNOWN RECALL REPAIRS REGARDING THE COMPUTER SYSTEM REPROGRAMMING. THE CONTACT BELIEVED THE POWER STEERING ASSIST SHORTED OUT DUE TO THE PREVIOUS RECALL REPAIRS. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 97,500.
Suspension, Air bags, Fuel/propulsion system, Feb 24, 2019
AIR SUSPENSION HAS NEVER WORKED PROPERLY DURING WINTER MONTHS. HAD COMPRESSOR REPLACED IN 2-2018. IN THE LAST YEAR I HAVE EXPERIENCED A MINIMUM OF 12 INSTANCES WHERE THE VEHICLE WILL NOT ADJUST RIDE HEIGHT WHICH I HAVE PHOTOS OF. WHEN I PURCHASED MY VEHICLE NO ONE TOLD ME IT WOULD NOT FUNCTION PROPERLY DURING THE COLD MONTHS. MOST RECENTLY I WAS IN TO HAVE THE AUTO PARK RECALL TAKEN CARE OF. SINCE THIS UPDATE MY TRUCK IS TOTAL CRAP. I HAVE LOST 3MPG IN FUEL MILEAGE, THE TRUCKSS SHIFT PATTERN AND RUNNING RPM'S HAVE CHANGED AND IT DRIVES LIKE I'M TOWING SOMETHING. WHEN I RETURNED TO THE DEALER I WAS TOLD TO GET AND AFTER MARKET PROGRAMMER TO SOLVE THE ISSUE. REALLY! SO WHEN I GO IN THE NEXT TIME THEY CAN VOID MY WARRANTY. MY TRUCK RAN LIKE A BEAST BEFORE THE UPDATE AND AVERAGED 18.5 MPG, TODAY I AM AVERAGING 14.7 ON THE SAME EXACT TRIP. SOMETHING IS DEFINITELY WRONG WITH THIS PROGRAM.
Electronic stability control (ESC), Feb 22, 2019
THE COMPRESSOR THAT OPERATES THE AIR SUSPENSION IS BAD. UPON A LITTLE RESEARCH THIS SEEMS TO BE PROBLEM WITH A LOT OF RAM TRUCKS. ESPECIALLY IN COLD WEATHER CLIMATES. THIS HAPPENED WHILE I WASN'T DRIVING IT.
Suspension, Feb 15, 2019
PICKUP'S AIR SUSPENSION FAILS TO WORK IN EXTREME COLD. IN JANUARY OF 2018 IT WAS BROUGHT IN TO DEALER AS COMPRESSOR HAD GONE OUT. IT WAS REPLACED BUT WAS DELAYED DUE TO BACK ORDER OF THE PART SO DIDN'T GET PICKUP BACK UNTIL MARCH. BEGINNING IN JANUARY OF 2019 WHEN TEMPERATURES WERE SUB ZERO THE PICKUP'S AIR SUSPENSION WOULD FAIL TO INFLATE FULLY (OR AT ALL) RESULTING IN HAVING TO DRIVE WITH LITTLE TO NO SUSPENSION. ONCE TEMPERATURES WARMED UP TO OR SLIGHTLY ABOVE 0 DEGREES, THE AIR SUSPENSION WOULD WORK. ON FEB 8TH, PICKUP WAS BROUGHT TO GET AN OIL CHANGE AT DEALERSHIP. AFTER LEAVING DEALERSHIP STOPPED AT A STORE. WHEN I GOT BACK IN THE AIR SUSPENSION APPEARED TO BE ACTING AS IT DID WHEN WEATHER WAS EXTREMELY COLD, TO WHICH I BELIEVED IT WOULD PUMP BACK UP HOWEVER, INSTEAD WARNING CAME ON SCREEN INDICATING "IMMEDIATE AIR SUSPENSION SERVICE / REPAIR NEEDED". I DROVE IT BACK TO DEALERSHIP AND THEY INDICATED THIS WAS LIKELY DUE TO COLD AND WAS COMMON WITH OTHERS OF THIS MODEL. SCHEDULED AN APPOINTMENT AND WAS TOLD TO DRIVE CAREFULLY HOME. SINCE THEN TOOK TO ANOTHER REPAIR SHOP AND THEY FOUND AN AIR BAG IS TORN. THEY CAN'T DETERMINE WITHOUT FIXING IT IF THAT WAS THE PROBLEM, OR WAS CAUSED BY THE PROBLEM (DID THE AIR BAG TEAR BECAUSE SUSPENSION WENT OUT OR DID THE AIR BAG GO OUT CAUSING THE SUSPENSION TO FAIL). COST WAS AROUND $600 TO REPLACE THE AIR BAG. HAVE DONE CHECKING AND APPEARS THIS IS A COMMON PROBLEM WITH THIS MODEL. THE SAFETY ISSUE WOULD BE HAVING PEOPLE DRIVING VEHICLES WITHOUT SUSPENSION IN COLD WEATHER.
Power train, Feb 15, 2019, crash
TRUCK ROLLED AWAY WHILE IN DRIVEWAY WHILE IN PARK WITH E-BRAKE ON.
Power train, Feb 13, 2019
OUR TRUCK WAS IN PARK WITH THE BRAKE ON ON OUR DRIVEWAY WHICH IS A HILL AND IT ROLLED BACKWARDS T2 DIFFERENT TIMES WITHOUT ANYBODY IN IT.
Electrical system, Air bags, Seat belts, Feb 12, 2019
THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.
Suspension, Feb 11, 2019
I OWN A 2016 RAM REBEL 1500 WITH THE AIR RIDE SUSPENSION. AS YOU ARE PROBABLY AWARE, THERE ARE CONSTANT ISSUES WITH THIS SYSTEM. I START MY VEHICLE THIS MORNING AND UPON ENTERING VEHICLE, A MESSAGE POPPED UP STATING,' IMMEDIATE AIR SUSPENSION SERVICE/REPAIR REQUIRED.' THE FRONT END WAS IN 'ENTRY/EXIT' MODE AND THE REAR WAS IN 'NORMAL' MODE. UPON FURTHER INSPECTION, I FOUND A BLOWN 40 AMP GREEN FUSE THAT IS FOR THE AIR SUSPENSION. I REPLACED THE FUSE MYSELF DUE TO CONVENIENCE ISSUES AND NOTED IN MY CAR FAX OF REPAIR. THIS AND MANY OTHER ISSUES WITH THIS SYSTEM HAVE ERUPTED AND IS NOT ACCEPTABLE.
Engine, Feb 9, 2019
WHEN STARTING MY VEHICLE I NOTICED A TICKING SOUND. AFTER IDLING A COUPLE MINUTES THE TICKING WOULD GET QUIETER. RECENTLY I CAN STILL HEAR THE TICKING WHILE DRIVING. I'VE HEARD IT COULD BE THE MANIFOLD BOLTS GETTING SHEERED OFF OR IT CAN BE THE PURGE SOLENOID. TO ME IT SOUNDS LIKE A LIFTER TICKING.
Suspension, Feb 8, 2019
2016 RAM 1500 WITH FACTORY AIR SUSPENSION SYSTEM FAILS WHEN TEMPERATURES FALL BELOW FREEZING. IT FAIL WHILE IN MOTION OR WHILE STATIONARY. THE SUSPENSION SYSTEM DROPS TO THE BUMP STOPS AND WILL NOT PROPERLY INFLATE TO A SAFE RIDE HEIGHT. ONCE THE AMBIENT TEMPERATURE WARMS TO ABOVE FREEZING, THE AIR SUSPENSION SYSTEM RETURNS TO NORMAL OPERATION.
Electrical system, Other or unspecified, Fuel/propulsion system, Feb 7, 2019
VEHICLE COMPLETELY DIED IN THE INTERSECTION RIGHT AFTER TAKING OFF FROM THE STOPLIGHT. COULD NOT REMOVE KEY AND IT WILL NOT SHIFT INTO PARK. *BF*JB *DT*JB *DT THE CONSUMER STATED VEHICLE WAS REPAIRED, A LOOSE BATTERY TERMINAL WAS THE PROBLEM. *TR
Visibility/wiper, Feb 6, 2019
WHEN ROLLING DOWN SIDE WINDOWS DURING COLD WEATHER, WINDOW COME OFF/OUT OF TRACK. THE WINDOW MAY STAY IN PLACE UNTIL HOURS LATER. AT SOME POINT, IT WILL FALL DOWN UNTIL IT HITS SOMETHING OR WILL FALL INTO THE BOTTOM OF THE DOOR. THIS CAN HAPPEN WHILE DRIVING, OR PARKED. THE FIRST TIME, THE WINDOW WENT OFF TRACK WHILE DRIVING ON THE HIGHWAY. THE WINDOW STAYED UP FOR AN ADDITIONAL 10 MINUTES THEN FELL INTO THE DOOR WHILE THE VEHICLE WAS IN MOTION. THE 2-3 OCCURANCES, THE VEHICLE WAS IN DRIVE, BUT STOPPED WHEN IT CAME OFF TRACK. THE WINDOW STAYED IN PLACE UNTIL HOURS LATER WHILE PARKED IN A PUBLIC PLACE. ALL CONTENTS OF THE VEHICLE WERE UNSECURED AND IN PUBLIC DUE TO THE WINDOW DEFECT. OCCURANCE 4 HAPPENED WHILE IN DRIVE BUT STOPPED. WINDOW FELL AFTER EXITING AND CLOSING THE DOOR.
Air bags, Feb 6, 2019, crash
AIR BAG DID NOT DEPLOY. TRAVELING ON CITY STREET GOING STRAIGHT AUTO FROM LEFT HIT ME MAKING LEFT HAND TURN. STUCK FRONT LEFT BUMPER I WAS GOING ABOUT 32 MPH. NO AIR BAG DEPLOYMENT.
Suspension, Feb 1, 2019
SUSPENSION AIRBAG SYSTEM COLLAPSED UNDER -15 TEMPS. THE TRUCK STARTED AND IT EVENTUALLY CAME BACK UP TO NORMAL RIDE HEIGHT. VEHICLE WAS PARKED OVERNIGHT OUTSIDE
Suspension, Jan 31, 2019
UNRESOLVED ISSUE BY RAM REGARDING THEIR AIR RIDE SUSPENSION WHERE THE KNOWN ISSUE HAS NOT YET BEEN RESOLVED, NOR HAS THE MANUFACTURER MADE AN ATTEMPT RECALL ANY PARTS RELATED. MY TRUCK UNDER WARRANTY IN JANUARY 2018 HAD A CONTROLLER AND AIR PUMP REPLACED DUE TO AIR RIDE DROPPING TO FRAME WHEN TEMPERATURES DROPPED BELOW 20 DEGREES. THE SYSTEM CORRECTED ITSELF AFTER TEMPS WARMED BUT THEN AGAIN THIS JANUARY (NOT UNDER WARRANTY) THE SAME ISSUES. THE DEALERSHIP TALKED TO RAM AND THEY REFUSE TO LOOK INTO ISSUE. THOUSANDS OF RAM OWNERS WITH AIR SUSPENSION ARE HAVING SAME ISSUES. SOME CAN BE VIEWED AT HTTPS://WWW.FACEBOOK.COM/GROUPS/551357055052657/ I'M SPEAKING HERE ON BEHALF OF ALL THESE OWNERS AS IT SHOULD BE RAM'S RESPONSIBILITY TO COVER ANY RELATED COSTS TO THIS DEFECT IN THEIR SYSTEM. THE TRUCKS BECOME IMPOSSIBLE TO DRIVE AND ONE CANNOT KNOW WHEN IT WILL JUST DECIDE TO DEFAULT, THUS MAKING TRAVEL UNCERTAIN AND UNSAFE. THIS SHOULD BE A RECALL ITEM. MOST TIMES THE AIR RIDE SYSTEM GOES FLAT IN SITTING POSITION IN COLD TEMPS BUT IT HAS BEEN KNOW TO GO FLAT WHILE DRIVING. AT WHICH, THE TRUCK MAINTAINS LITERALLY NO CONTROL AS IT BOUNCES ALL OVER AND STEERING BECOME SLOPPY. THIS IS UNSAFE.
Electrical system, Other or unspecified, Jan 29, 2019
28 DEGREES F THIS MORNING. I STARTED TRUCK AND LET IT WARM UP FOR 5 MIN. DISENGAGED THE PARKING BRAKE, PUT IT IN DRIVE. AS I STARTED TO MOVE (3) ERROR MESSAGES CAME UP ON DASH: SERVICE SHIFTER, SERVICE TRANSMISSION, SERVICE THROTTLE CONTROL. I STOPPED TRUCK, TURNED IT OFF AND THEN STARTED IT AGAIN. NO ERROR CODES; ENGINE WARNING LIGHT ON. I DROVE TO WORK 2.5 MILES AWAY. I HAD TO STOP AT A TRAFFIC LIGHT AND ENGINE JUST TURNED OFF. DASH BOARD WAS FLICKERING. I PUT TRUCK IN PARK, TURNED KEY OFF AND THEN TRIED TO RESTART TRUCK. NOTHING, LIGHTS STILL FLICKERING ON DASH. I TRIED TO PUT ON HAZARD LIGHTS BUT NO POWER TO THEM. I TRIED MULTIPLE TIMES TO RESTART TRUCK BUT TO NO AVAIL. AT SOME POINT IT WOULDN'T EVEN LET ME TURN THE KEY TO OFF. IT WAS STUCK IN THE "ACCESSORY" POSITION. I DID CATCH AN ERROR MESSAGE ON THE DASHBOARD THAT SAID "NO BUS". IF I WAS MOVING WHEN TRUCK SHUT DOWN I WOULD HAVE GOTTEN INTO AN ACCIDENT; NO POWER BRAKES OR STEERING. AFTER ABOUT 5 MINUTES SITTING AT TRAFFIC LIGHT, THE DASHBOARD LIGHTS STOPPED FLICKERING AND THE TRUCK APPEARED TO RESET ITSELF. AT THIS POINT I WAS ABLE TO START THE TRUCK AND GET TO WORK. THE TRUCK HAS BEEN IN FOUR TIMES FOR "SERVICE SHIFTER" ERROR. ON THREE OF THE VISITS THE DEALER LOADED NEW SOFTWARE INTO THE TRUCK TO ADDRESS THIS AND A FEW RECALLS. THE LAST VISIT (3) WEEKS AGO THE SOFTWARE WAS CHANGED SO IF THE TRUCK IS NOT IN PARK, THE DRIVER'S DOOR IS OPEN, TRUCK IS IN GEAR, AND THE DRIVER'S FOOT IS NOT PRESSING ON THE BRAKE PEDAL THE COMPUTER WILL PUT TRUCK IN PARK THEY ALSO REPLACED THE ROTARY SHIFTER SWITCH. SINCE THAT TIME THE SERVICE TRANSMISSION, SERVICE SHIFTER AND SERVICE THROTTLE CONTROL ERROR STARTED AND HAS APPEARED THREE TIMES. 2016 RAM EXPRESS 1500 WAS BOUGHT NEW IN JULY 2017 AND HAS 15,400 MILES ON IT. I HAVE NO CONFIDENCE IN THIS VEHICLE AS IT WILL LEAVE ME STRANDED AT SOME POINT.
Exterior lighting, Jan 26, 2019, crash
WHEN DRIVING IN ANY CONDITION, STREET OR FREEWAY LIGHTS FLICKER OR REMAIN OFF FOR 30-60 SECOND INTERVALS. THIS HAPPENS AT NIGHT AND WE HAVE HAD MUTIPLE CLOSE CALLS AND ONCE HIT A GUARD RAIL. WE HAVE CONTACTED OUR DEALERSHIP 2-3 TIMES IN PASO ROBLES CA AND WE ALSO NOTIFIED MORGAN HILL RAM WHEN THEY HAD THE VEHICLE FOR AN EXTENDED TIME PERIOD DUE TO THE ENGINE BLOWING UP UNDER WARRANTY. MY HUSBAND COMMUTES 150 MILES ONE WAY AND THIS IS COMPLETELY UNSAFE. NO ONE SEEMS TO CARE. I HAVE VIDEOS AVAILABLE VIA EMAIL.
Electrical system, Jan 25, 2019
WHEN THE ENGINE IS SHUT OFF AND THE KEY REMOVED THE IGNITION PORTION OF THE SWITCH DOES NOT COME OUT AND REMAINS IN THE LOWER POSITION IN THE SWITCH. THE KEY CAN BE USED TO GET THE SWITCH TO THE POSITION TO START THE TRUCK.THIS SITUATION DOES NOT HAPPEN ALL OF THE TIME. THE DEALERSHIP SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM..
Air bags, Jan 23, 2019, crash
I WAS INVOLVED IN A FRONT END COLLISION ON 4-23-2018. AT 60MPH, MY AIRBAGS FAILED TO DEPLOY. I FILED A COMPLAINT WITH CHRYSLER (CASE# 33961416). THEY SENT AN INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. THE INVESTIGATOR REPORTED THAT THE AIRBAGS WAS WORKING AT THE TIME OF THE COLLISION AND THAT I WAS NOT TRAVELING FAST ENOUGH FOR IT TO DEPLOY. WHEN THEY REFUSED TO PROVIDE ME WITH A COPY OF THE REPORT, I HIRED MY ON INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. MY INVESTIGATOR FOUND THAT CHRYSLER'S REPORT WAS 100% INCORRECT. HIS REPORT STATES THAT I WAS TRAVELING AROUND 60MPH AND THE AIRBAGS FAILED. HE EVEN PROVIDED PHOTOS OF THE STEERING COLUMN THAT SHOWS THE AIRBAGS TRIED TO DEPLOY BUT FAILED. CHRYSLER HAS REFUSED TO CONTACT MY INVESTIGATOR AND HAS ADVISED ME TO STOP CALLING ABOUT THIS ISSUE BECAUSE THEY HAVE CLOSED THE CASE. I FILED A COMPLAINT WITH THE OKLAHOMA ATTORNEY GENERALS (CASE # CC-18-1759) WHICH WAS TRANSFERRED TO YOUR OFFICE ON 10-23-2018. JOHN (PHONE #202-366-8833) FROM YOUR OFFICE CALL ME A FEW WEEKS AGO TO GET THE VIN NUMBER FROM THE DODGE THAT I WRECKED. PLEASE FORGIVE ME IF THIS IS NOT THE CORRECT WAY TO PURSUE THIS SITUATION. IF THIS CASE IS STILL UNDER INVESTIGATION AND I NEED TO BE PATIENT, THAT'S EXACTLY WHAT I WILL DO. PLEASE ADVISED THAT I CAN PROVIDE YOU WITH THE ENTIRE REPORT THAT MY INVESTIGATOR HAS. THANK YOU SEE ALSO 11149428. *DSY *DT *DT*JB *DT *DT*JB *BF CONSUMER STATED VEHICLE WAS TOTALED AND HE DOES NOT WANT FCA TO HAVE A COPY OF MY REPORT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Visibility/wiper, Jan 14, 2019
ATTEMPTED TO ROLL DOWN DRIVER'S SIDE WINDOW IN MY 2016 RAM 1500 CREW CAB SPORT. THE WINDOW DIDN'T MOVE BUT MADE A SOUND LIKE IT WAS FROZEN. I LEFT THE HEAT ON HIGH WHILE DRIVEN IN AN ATTEMPT TO DEFROST THE WINDOW. % MINUTES LATER THE WINDOW SUDDENLY DROPPED HALF WAY DOWN INTO THE DOOR AND WOULD NOT GO COMPLETELY BACK UP. I ALMOST WRECKED THE TRUCK AS IT SCARED ME AND WAS VERY LOUD. I HAD TO BRING THE TRUCK BACK TO THE DEALER TO HAVE REATTACH THE WINDOW TO THE CHEAP PLASTIC CLIPS THAT IT SEPERATED FROM. UPON FURTHER REVIEW ON GOOGLE, IT'S NOTICED THAT THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE. RAM NEEDS TO DO A RECALL ON THIS AND FIX THE CHEAP PLASTIC CLIPS BEFORE SOMEONE GETS SERIOUSLY INJUSRED OR CAUSES A FATALITY THROUGH A BAD WRECK.
Steering, Jan 9, 2019
WHILE EXECUTING A LEFT HAND TURN POWER STEERING CUT OUT COMPLETELY. NO POWER ASSIST AT ALL FOR ABOUT A SEC OR SO. HALF WAYS THROUGH THE TURN THE POWER STEERING RESTORED ITSELF. IT HAPPENED A SECOND TIME WITHIN A FEW MINUTES OF THE FIRST OCCURRENCE WHILE EXECUTING A RIGHT HAND TURN. SAME TIME PERIOD FOR CUT OUT AND RESTORED ITSELF HALF WAYS THROUGH THE TURN. THE VEHICLE WAS IN MOTION DURING BOTH EVENTS IN CITY TRAFFIC AND RESULTED IN MOMENTARY LOSS OF CONTROL OF THE VEHICLE.
Electrical system, Engine, Fuel/propulsion system, Jan 3, 2019, fire
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
Engine, Dec 29, 2018
COOLANT BIPASS VALVE STUCK IN ONE POSITION AND COSTS 8 $800 TO FIX. THIS WAS A RECALL ON PREVIOUS YEARS AND CLEARLY HADN'T BEEN FIXED. SHOULD BE UNDER RECALL
Power train, Dec 29, 2018
AFTER PUTTING TRUCK INTO REVERSE THEN PUTTING IN BACK INTO FORWARD GEAR THE TRUCK WILL NOT RECOGNIZE THE FACT IT IS SUPPOSE TO GO FORWARD. NOT IN 2 WHEEL DRIVE OR 4 WHEEL DRIVE. THIS HAS HAPPENED TO US TWICE. I HAVE FOUND OUT YOU HAVE TO ACTUALLY TURN THE TRUCK OFF AND THEN RESTART. FIRST TIME I HAD TO DO THIS A COUPLE OF TIMES THIS LAST TIME IT THEN WENT INTO FORWARD DRIVE WITH THE 4 WHEEL DRIVE SETTING. THE FIRST TIME WAS IN A PARKING LOT. THE SECOND TIME I WAS ON A ROAD IN FRONT OF OUR HOME. I HAD STOPPED TO CHECK THE MAIL AND HAD TO BACK UP IN ORDER TO GO INTO OUR DRIVEWAY. AFTER BACKING UP IT WOULD NOT GO FORWARD.