2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints
1,544 reports, newest first.
Other or unspecified, Dec 22, 2018, fire
DRIVING ON A HIGHWAY THE CAR START SMOKING FROM THE HOOD 2 MIN LATER THR TRUCK'S ENGINE WAS ON FIRE
Service brakes, Dec 21, 2018, crash
TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AS THE VEHICLE ROLLED AWAY. THE VEHICLE STRUCK A CURB AND CAME TO A STOP. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO FOSS MOTORS (133 PORTSMOUTH AVE, EXETER, NH 03833, (603) 772-7777) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THEY WOULD NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 30,300.
Electrical system, Fuel/propulsion system, Dec 11, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 45 MPH, THE FUEL GAUGE WENT FROM FULL TO EMPTY. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND ALL THE ELECTRICAL FEATURES SHUT DOWN. THE VEHICLE WAS TAKEN TO BROWN MOTORS OF GREENFIELD (399 FEDERAL ST, GREENFIELD, MA 01301) WHERE IT WAS DIAGNOSED THAT EITHER THE FUEL SENSOR OR THE SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,897.
Power train, Dec 10, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED TO 40 MPH AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO JIM HAYES INC (2130 US-45 HARRISBURG, IL 62946, (618) 252-8611) WHERE IT WAS DETERMINED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE DEALER ADVISED THAT THE BRAKE PEDAL SWITCH BE REPLACED. THE CONTACT ALSO STATED THAT THE GEAR KNOB FAILED TO SWITCH INTO REVERSE AND DRIVE. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER FOR THE KNOB SHIFTING FAILURE. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER'S ENGINEER INSPECTED THE VEHICLE AND STATED THAT THE DECELERATION FAILURE WAS DUE TO DRIVER ERROR. THE APPROXIMATE FAILURE MILEAGE WAS 700. *TT*JB
Service brakes, Engine, Dec 6, 2018
INTERMITMENT "SERVICE ELECTRONIC BRAKING SYSTEM" MESSAGE DISPLAYS ON THE DASH, UNRESOLVED BY DEALER SERVICE DEPARTMENT AFTER MULTIPLE VISITS. OCCURS RANDOMLY WHILE VEHICLE IS DRIVING OR PARKED. STARTED HAPPENING RANDOMLY PRIOR TO 05/08/2018 RANDOM "SERVICE ELECTRONIC THROTTLE CONTROL" MESSAGE HAS DISPLAYED ON DASH PUTTING TRUCK INTO REDUCED POWER/SPEED WHILE DRIVING. TOOK TRUCK INTO DEALERSHIP FOR RESET, NO EXPLAINATION WHY ISSUE HAPPENED. HAPPENED THE FIRST TIME ON 05/08/2018 WHILE DRIVING, AGAIN ON 7/3/2018, AND AGAIN ON 8/17/2018. "SERVICE DEF SYSTEM SEE DEALER" MESSAGE DISPLAYED ON DASH INFORMING ME TO SEE THE DEALER. SERVICE ADVISOR RESET ISSUE WITH NO EXPLAINATION OF WHY PROPLEM OCCURED. HAPPENED ON 9/30/2018 WHILE DRIVING.
Other or unspecified, Dec 5, 2018
BACKUP CAMERA DOES NOT ALWAYS HAVE A CLEAR PICTURE
Fuel/propulsion system, Nov 27, 2018
I AM A 2016 RAM 1500 CREW CAB. IF I USE THE VST GAS NOZZLES THEY GET STUCK IN THE FILLER NECK. IT TAKES ABOUT 10-15 MINS TO GET IT UNSTUCK. I HAVE TAKEN IT TO ANTIOCH DODGE AND THEY SAY THERE IS NO ISSUE. I ALSO HAD A VIDEO AND THEY REFUSE TO LOOK AT IT. I AM VERY DISAPPOINTED THAT NOBODY WILL LOOK INTO THIS.
Power train, Electrical system, Exterior lighting, Nov 27, 2018
WHEN IS RAINING PARK OR DRIVING PASSENGER BRAKE TAIL LIGHT INDICATE OUT, MIRROR WON'T CLOSE, DRIVER SIDE WINDOW WON'T WORK, DASH BOARD LIGHTS WILL BE FLASHING ON/OFF AND BUCK UP CAMERA HAS A BLACK/ COLOR LINE SCREEN, FRONT DIFFERENTIAL HAS A CRACK ON IT.
Electrical system, Fuel/propulsion system, Nov 26, 2018
ERROR CODE P0463 - FUEL LEVEL SENDING UNIT FAILURE. SEEMS TO HAPPEN TO EVERYONE RIGHT OUT OF WARRANTY... 40K MILES, UNDER 3 YEARS OLD. WAS DRIVING ON THE HIGHWAY WHEN WARNING LIGHTS AND THE AUDIBLE NOTIFICATION STARTED GOING OFF. LOW FUEL WARNINGS LIT UP TOO. FUEL LEVEL SENDING UNIT HIGH VOLTAGE FAILURE IS THE EVENTUAL MESSAGE ON THE DASHBOARD. IT THROWS ONE OFF WHEN THAT HAPPENS, TOOK ME A MINUTE TO REALIZE THAT I DIDN'T IN FACT HAVE A FUEL LEAK AND DID IN FACT HAVE PLENTY OF GAS.
Power train, Nov 26, 2018
8 SPEED TRANSMISSION KNOB STUCK IN PARK WHEN SHIFTED IN DRIVE WITH THE D BLINKING. THE VEHICLE WAS STOPPED AT GAS STATION. WITH ENGINE OFF. WHEN STARTED, I ATTEMPTED TO DRIVE OFF, MOVED A COUPLE OF FEET AND WENT INTO PARK, THEN IT WOULDN'T MOVE WHILE IN DRIVE, THE D WAS BLINKING. THIS ANOMALY HAS OCCURRED 3 DIFFERNET TIMES
Seat belts, Nov 25, 2018
TROUBLE GETTING SEAT BELTS LATCHED AND KEEPING THEM LATCHED
Tires, Nov 20, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-ABLK0E TIRES, SIZE: P275/60/R20. WHILE DRIVING 70 MPH, THE SIDEWALL DETACHED FROM THE FRONT DRIVER'S SIDE TIRE WITHOUT WARNING. THE FAILURE DAMAGED THE VEHICLE'S FENDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE GOODYEAR TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT AN INVESTIGATION WOULD HAVE TO TAKE PLACE, BUT THE CONTACT REFUSED THE REQUEST. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 37,900.
Power train, Nov 20, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO (LOCATED AT 9051 E COLONIAL DR, ORLANDO, FL 32817, (407) 347-4929) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Other or unspecified, Nov 17, 2018
BROKEN MANIFOLD STUDS. AND WHEN YOU CALL THE DRALSGIOD THEY ALL SAY THIS IS A COMMON ISSUE AND THAT CHRYSLER HAS RENGINEERED THE STUDS SO TAT MEAN THEY KNOW ABOUT BUT IT'S HAPPENED TO MANY PEOPLE AND THERE NO DOUBT ANYTHING WITH I.
Structure, Nov 16, 2018
DRIVER SIDE WINDOW CLIPS KEEP BREAKING WHENEVER TEMPERATURE GOES BELIE FREEZING. 3 TIMES TO DEALER TO REPAIR. DEALER STATES ITS A COMMON DESIGN DEFECT. IT IS A SAFETY HAZARD AS WINDOW FALLS INTO TRACK AND CANT BE OPERATED OR MINE HAS LODGED UP THEN UNEXPECTEDLY DROPPED. IVE BEEN TOLD NOT TO OPEN WINDOW IN COLD WEATHER THATS UNSATISFACTORY. DODGE NEEDS TO RECALL AND CORRECT DESIGN ISSUE AND HAZARD.
Power train, Nov 15, 2018
BACK IN THE END OF AUGUST/BEGINNING OF SEPTEMBER 2016 I TOOK MY 2016 RAM 1500 IN FOR SHIFTING PROBLEMS WITH THE TRANSMISSION. AFTER 2 WEEKS OF WAITING THEY REPLACED THE VALVE ASSEMBLY PART ON THE TRANSMISSION. AFTER 3 DAYS I NOTICED I COULD NOT GET OUT OF 1ST GEAR. I CALLED THE DEALERSHIP IN EASLEY SC AND WAS TOLD TO BRING IT SO THEY CAN TROUBLESHOOT THE PROBLEM AGAIN. ON 9/17/2016 IT WAS DETERMINED TO HAVE A BAD TRANSMISSION AND I WAS TOLD THAT RAM WAS REPLACING WITH A BRAND NEW TRANSMISSION, HOWEVER THERE WAS NOT AN ETA FOR DELIVERY. I WAS TOLD THAT THE LOCAL REP WOULD FOLLOW UP ON THE STATUS AND NO ONE HAS EVER HEARD BACK FROM HIM EITHER. I HAVE BEEN IN TOUCH WITH THE CORPORATE CUSTOMER SERVICE CASE MANAGERS AND THEY CAN NOT EVEN GET AN ETA FOR THE PART. THE TRUCK ALSO NEEDS (2) RECALLS CORRECTED AS WELL. II ASKED ABOUT A LOANER AND WAS TOLD UNTIL THEY HAVE AN ETA ON THE PART THEY COULD NOT PROVIDE A LOANER. SO I AM NOT FORCED TO DRIVE A TRUCK WITH A BAD TRANSMISSION. ALSO I WANT TO MENTION THAT THE TRUCK IS BEING REPAIRED UNDER THE ORIGINAL MANUFACTURE'S WARRANTY. MY EXTENDED MOPAR WARRANTY HAS NOT EVEN KICKED IN YET. SO BASICALLY I HAVE A TRUCK THAT THE COMPANY CAN NOT GET A MAJOR PART UNDER THE WARRANTY. I CAN BARELY GET OUT OF 1ST GEAR AND WHEN IT DOES I SUFFER A VERY HARD JOLT WHICH IS VERY DANGEROUS. I CAN ONLY HOPE THAT RAM IS HELD ACCOUNTABLE FOR THIS.
Air bags, Nov 13, 2018, crash
2016 DODGE RAM, CONSUMER WRITES IN REGARDS TO FAULTY AIRBAGS. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN A CRASH WHERE. THE AIRBAGS DID NOT DEPLOY. THE MANUFACTURER WAS NOTIFIED AND INVESTIGATED THE AIRBAG, BUT DID NOT CONTACT THE CONSUMER WITH A SOLUTION. *JS *DT. *JB SEE ALSO 11171613. *DASH *JP *DAD*JP*JP*JB *DT *DT*JB*JB *DT CONSUMER STATED VEHICLE WAS DESTROYED.*JB *BF
Vehicle speed control, Engine, Nov 6, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PULLING OUT OF THE DRIVEWAY AT 2 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE MESSAGE CENTER DISPLAYED "SERVICE THROTTLE BODY". THE VEHICLE LOST ACCELERATION AND POWER. THE VEHICLE WAS TAKEN TO TACOMA DODGE CHRYSLER JEEP RAM (4101 S TACOMA WAY, TACOMA, WA 98409), BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT ONCE THE FAILURE CODE WAS ERASED, THE FAILURE WENT AWAY. THE CONTACT ALSO STATED THAT THIS WAS THE SIXTH TIME THE VEHICLE WAS BROUGHT TO THE DEALER FOR THE SAME FAILURE SINCE APRIL OF 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: S171800032. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *DT UPDATED 12/20/18*JB
Wheels, Nov 6, 2018
TRAVELING DOWN HIGHWAY, SMOOTH SURFACE VIBRATION / TIRE WOBBLING AT 55 MPH. VEHICLE BROUGHT TO A STOP, VISUAL INSPECTION PERFORMED WITHOUT REMOVAL OF TIRES, NO SIGNIFICANT DEFECTS OBSERVED. LOW SPEED 20 MPH PRESENT, REMOVED TIRES ONCE HOME OBSERVED A LARGE AREA OF TIRE SEPARATION ON INNER THREAD SURFACE. PRIMEWELL VALTERA HT 265/70R17, WITH LESS THAN 20,000 MILES ON TIRES. DOT Y9H9 LETX 3145 (NOT STOCK TIRES THAT CAME WITH VEHICLE)
Steering, Nov 2, 2018
POWER STEERING FAILURE, POWER STEERING FAILS WHILE MAKING A TURN, THIS POSSES A MAJOR SAFETY CONCERN AND COULD LEAD TO AN ACCIDENT.*DT*JB
Engine, Oct 22, 2018
CHECK ENGINE LIGHT POPPED ON WITH 20,400 MILES ON 2016 VEHICLE WHILE DRIVING STRAIGHT ABOUT 40 MPH ON A CITY ROAD. DEALERSHIP READ THE CODE AS 'COOLANT BYPASS VALVE STUCK'. DIRT AND DEBRIS WAS FOUND IN THE CONNECTOR. WAS CLEANED AND LUBRICATED.
Other or unspecified, Oct 19, 2018
JUL 26,2018 MANUFACTURER RECALL NUMBERU74 NHTSA RECALL NUMBER18V-486 RECALL STATUSRECALL INCOMPLETE SUMMARY THE TAILGATE ACTUATOR LIMITER TAB WITHIN THE POWER LOCK ACTUATORY CONTROL ASSEMBLY MAY FRACTURE ALLOWING THE LOCK ROD CONTROL BRACKET TO OVER-TRAVEL WHICH MAY PULL THE LOCK RODS AND RELEASE THE LATCHES, POTENTIALLY RESULTING IN THE TAILGATE INADVERTENTLY FALLING OPEN AT ANY TIME SAFETY RISK AN UNINTENDED OPENING OF THE TAILGATE WHILE DRIVING MAY RESULT IN A LOSS OF UNRESTRAINED CARGO FROM THE TRUCK BED WHILE DRIVING. LOST CARGO MAY CREATE A ROAD HAZARD TO OPERATORS AND OCCUPANTS OF OTHER VEHICLES, AND CAN CAUSE SUCH VEHICLES TO CRASH REMEDY THE REMEDY FOR THIS ITEM WILL LIMIT THE LOCKING ACTUATOR TRAVEL AND NOT ALLOW THE PIVOT ARM FROM OVERTRAVELING AND PULLING ON THE LOCKING/UNLOCKING RODS MANUFACTURER'S NOTES FOR MORE INFORMATION, VISIT RECALLS.MOPAR.COM OR CALL 1-800-853-1403. PLEASE HAVE YOUR VIN READY WHEN CALLING.
Structure, Latches/locks/linkages, Oct 16, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) THE DEALER (CARBONE DODGE CHRYSLER JEEP RAM, 5017 COMMERCIAL DR, YORKVILLE, NY 13495, 1-315-736-3371) SCHEDULED THE REPAIR TWO WEEKS AGO. WHEN THE CONTACT ARRIVED FOR THE APPOINTMENT, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THEY WOULD FOLLOW-UP WHEN THE PART WAS AVAILABLE. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE CONTACT SENT AN ONLINE INQUIRY TO THE MANUFACTURER THROUGH THEIR WEBSITE, BUT HAD NOT RECEIVED A RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Latches/locks/linkages, Vehicle speed control, Oct 9, 2018
TL* THE CONTACT LEASES A 2016 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V486000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON SEPTEMBER 27, 2017. THE CONTACT SPOKE WITH DODGE, CHRYSLER, JEEP CITY (4395 US-130 BURLINGTON, NEW JERSEY 08016, (609-871-2800) NUMEROUS TIMES ABOUT PART AVAILABILITY. THE DEALER SCHEDULED A REPAIR APPOINTMENT; HOWEVER, WHEN THE CONTACT ARRIVED, THE DEALER STATED THAT THE MANUFACTURER DID NOT SEND THE PART. THE DEALER STATED THAT THE PART WOULD BE AVAILABLE IN OCTOBER OF 2017. IN ADDITION, THE CONTACT WAS UNABLE TO PROGRAM THE CRUISE CONTROL. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) ON AUGUST 18, 2018, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 16,513. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V486000.
Fuel/propulsion system, Sep 30, 2018
I WAS BACKING A PONTOON BOAT WHILE IN 4WD LOW IN SOFT MULCH, I THEN STOPPED AND SWITCHED BACK TO 2WD. ONCE THE ELECTRONIC SHIFTING WAS COMPLETE, THE FUEL SENSOR FAIL MESSAGE APPEARED IN THE INSTRUMENT CLUSTER, THE LOW FUEL WARNING AND THE CHECK ENGINE LIGHT BOTH ILLUMINATED. THE FUEL (GAS) TANK WAS ABOUT 3/4 FULL WHEN THIS OCCURRED. THE VEHICLE HAD 60,054 MILES ON IT. SO FAR THE VEHICLE CONTINUES TO RUN AS NORMAL BUT THE ILLUMINATED WARNINGS ARE QUITE A DISTRACTION WHILE DRIVING.