2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints
1,544 reports, newest first.
Suspension, Sep 21, 2018
TAKARA RECALL MY DODGE RAM HAS HAD MANY ISSUES WITH THE FRONT END LOWERING ITS SELF IT HAS HAPPENED 3 TIMES NOW IT'S BEEN BACK IN THE DEALERSHIP TWICE SO FAR FOR IT EVERYTIME THEY SAY IT'S THE AIR COMPRESSOR SYSTEM FOR IT THE LAST TIME IT HAPPENED I ENDED UP STRANDED ON THE SIDE OF THE HIGH WAY FOR 3 HOURS CUZ OT CAUSED A FRONT TIRE TO BLOW OUT SO I WAS SITTING ON A FLAT AND WITH THE SUSPENSTION SYSTEM LOWERING IT SO FAR YOU CANT WVEN ATTEMPT TO TRY PUTTING A SPARE ON I EONT EVEN WANT THIS VEHICLE ANY MORE I DONT FEEL SAFE DRIVING IT CUZ THE SAME PROBLEM CONSTANTLY ACCURS AND NEVER GETS RESOLVED IT MIGHT LAST A MONTH IF THAT AFTER THEY "FIX" IT AND IT'S BACK TO DOING THE SAME THING IT'S A 53,000 THOUSAND DOLLAR TRUCK WITH ONLY 23 THOUSAND MILES ON IT I SHOULDN'T BE HAVING THIS MANY PROBLEMS AND THE DATE BELOW IS ONE OF MY RECORDS OF WHEN IT WAS IN THE DEALERSHIP TO GET FIXED
Air bags, Structure, Vehicle speed control, Sep 11, 2018, crash
WHILE TRAVELING ON I-5 SOUTH AT APPROX. 65 MPH, USING THE CRUISE CONTROL, THE VEHICLE SUDDENLY SPED UP AND THE DRIVER WAS UNABLE TO DECREASE THE SPEED OF THE VEHICLE CAUSING THE DRIVER TO VEER WEST OFF INTO THE DIRT SHOULDER STRIKING THE DIRT EMBANKMENT AND WOOD FENCE. THE DRIVER SUSTAINED MAJOR INJURIES TO HIS FACE, ANKLE AND PAIN IN CHEST. *BF *TR THE CONSUMER STATED THE VEHICLE WAS SCRAPED BEFORE INFORMATION FROM THE COMPUTER WAS RECEIVED. THE DRIVER BECAME DISABLED AND COULD NO LONGER WORK. *JS
Electrical system, Sep 5, 2018
VEHICLE LOSS ELECTRICITY WHILE RUNNING ON HIGWAY OR ROAD, AT THE BEGINNING IT STARTED TURNING EVERYTHING OFF AND TURNING ON ABOUT 2 OR 3 SECONDS LATER. PROBLEM STARTED AT THE BEGINNING OF JUNE 2018. THEN ON AUGUST 18 THE CAR TURNED OFF COMPLETELY AND TRANSMISSION TURNED TO PARK BY ITSELF MAKING A LOUD GRINDING SOUND, CAR DID STARTED AGAIN AND WAS TAKEN FOR SERVICE; IT HAPPENED AGAIN ON SEPTEMBER 3, 2018.
Other or unspecified, Sep 5, 2018
I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP(PEP BOYS) FOR CHECKING OF A SLIGHT WOBBLE IN THE DRIVE LINE OR DRIVE SHAFT OF MY VEHICLE. MY 2016 RAM 1500 HAD JUST COME OUT OF THE PURCHASED EXTENDED WARRANTY WHEN THE WOBBLE STARTED AT 60MPH. WHILE SEARCHING SEVERAL WEBSITES, FORUMS, YOUTUBE AND GOOGLE, I CAME UPON MANY OTHER PEOPLE THAT HAVE THE SAME ISSUE THAT RAM EVIDENTLY KNOWS ABOUT. RECENTLY I HAD BEEN TO THE RAM DEALERSHIP FOR ANOTHER RECALL ISSUE FOR THE CRUISE CONTROL. I MENTIONED TO THE TECHNICIAN ABOUT THIS ISSUE WITH THE WOBBLE, WHICH BECAME A CONVERSATION WHICH QUICKLY BECAME AVOIDED BY TWO PEOPLE THAT WERE TECHNICIANS. THE PROBLEM HAS BECOME MORE TROUBLESOME NOW THAT THE PASSENGER SEAT AND DRINKS IN THE DRINK ARE A CONSTANT SHAKE! NOW THAT THE WHOLE VEHICLE SHAKES, I FEEL THAT THIS IS A SAFETY HAZARD AND MAY EFFECT THE BRAKING SYSTEM WITH THIS VIGOROUS SHAKE. WHEN I SPOKE TO SEVERAL PEOPLE REGARDING MY ISSUES AND MANY OTHERS, THIS ISSUE WAS DUE TO A TWO PIECE DRIVE SHAFT WITH A RUBBER BUSHING OF SOME SORT AND THE UNIVERSAL JOINT THAT CONTACTS THE REAR END.
Steering, Sep 5, 2018
WHILE TURNING FROM A STOP OR SLOW RATE OF SPEED LOSS OF POWER STEERING, POWER STEERING WARNING COMES ON INSTRUMENT CLUSTER WHILE THIS PROBLEM IS PRESENT, THIS CAUSE A HARD STEERING ISSUE AND AT A VERY SUDDEN RATE WHEN MAKING A TURN AND COULD LEAD TO A CRASH
Power train, Sep 4, 2018, crash
I HAVE A 2016 RAM 1500 SLT QUAD CAB. 5.7 LITER HEMI AUTOMATIC TRANSMISSION ROTORS DIAL SHIFTER. ON SEVERAL OCCASIONS WHEN PUT IN PARK VEHICLE WAS STILL IN REVERSE. HAVE MENTIONED IT TO THE DEALERSHIP THE LAST 2 OIL CHANGES. THEY JUST IGNORED IT. YESTERDAY 9/3/2018 WENT OUT TO MOVE THE TRUCK. PUT IT IN DRIVE, SELECTOR SHOWED DRIVE AND TRUCK WENT IN REVERSE WHEN I GAVE IT GAS. THIS CAUSED ME TO HIT MY SPRINTER VAN DOING DAMAGE TO BOTH VEHICLES. NOW I'M LEERY OF DRIVING IT. IT TOOK SEVERAL TRIES TO GET IT TO GO INTO DRIVE. PLEASE HELP. AFTER GOOGLING THIS I SAW THAT THERE IS A RECALL. CALLED CHRYSLER AND WAS TOLD MY TRUCK IS NOT IN THE RECALL.
Other or unspecified, Aug 31, 2018
NHTSA RECALL NUMBER 18V-486. THE RECALL WAS ANNOUNCED JULY 26, 2018 BUT FCA STILL HAS NOT ISSUED THE PART FOR THIS RECALL AND IT HAS BEEN A FULL MONTH ALREADY. I USE MY BED TO CARRY GOODS ALL THE TIME AND I AM IN FEAR OF THE TAILGATE OPENING. PLEASE DO SOMETHING ABOUT THIS. THANK YOU
Fuel/propulsion system, Aug 28, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ADDING FUEL TO THE VEHICLE, THE FUEL PUMP NOZZLE BECAME STUCK IN THE FUEL TANK FILLER TUBE. THE CONTACT HAD TO REMOVE THE NOZZLE FROM THE FUEL TANK BY TWISTING AND PULLING WITH FORCE EACH TIME THE FUEL TANK WAS FILLED IN ORDER TO RELEASE THE FUEL PUMP NOZZLE. THE CONTACT SPOKE WITH VICTORVILLE MOTORS (14617 CIVIC DRIVE, VICTORVILLE, CA 92394, (760) 733-8484), BUT THE DEALER STATED THAT THERE WAS NOTHING FOR THEM TO DIAGNOSE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FUEL TANK INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100.
Other or unspecified, Aug 17, 2018
I WAS BACKING DOWN BOAT RAMP AND PUT TRUCK IN PARK I GOT OUT OF THE TRUCK TO SECURE BOAT TO TRAILER AND THE TRUCK ROLLED DOWN BOAT RAMP KNOCKING ME DOWN AND DRAGGING ME INTO THE WATER AND TRUCK COMPLETELY SEMERAGED IN BOTTOM OF LAKE.
Vehicle speed control, Aug 13, 2018
WHEN ACCELERATING RAPIDLY (A HEAVY FOOT ON THE GAS PEDAL) THE VEHICLE OFTEN REMAINS IN ACCELERATION MODE ONCE THE PEDAL IS RELEASED, AND THE VEHICLE CONTINUES TO INCREASE ITS VELOCITY. BRAKING DOES NOT FIX THIS ISSUE. TWICE NOW I'VE HAD TO SWITCH THE TRUCK TO NEUTRAL, AND LET THE COMPUTER FIGURE OUT I DIDN'T WANT THE GAS PEDAL ANYMORE. THIS WAS A RESULT OF MERGING ONTO A FREEWAY, AND PASSING ANOTHER VEHICLE.
Other or unspecified, Aug 8, 2018
AT EXTREMELY LOW SPEED THE FRONT COLLISION WARNING SENSOR WILL OCCASIONALLY FALSELY WARN OF AN OBJECT PRESENT. NUMEROUS REPAIRS HAVE BEEN ATTEMPTED BUT THE PROBLEM PERSISTS. DEALER CLAIMS WE ARE THE ONLY ONES WHO HAVE EVER REPORTED THIS PROBLEM. WAITING FOR FCA TO DECIDE WHAT TO DO NEXT. I HAVE VIDEOS OF THE EVENTS BUT CURRENTLY NO STILL PHOTOS. THIS HAS HAPPENED SEVERAL DOZEN TIMES STARTING IN DEC 2016 AND AS RECENTLY AS AUG 6, 2018.
Structure, Aug 7, 2018
THE TRUNK DOOR LATELY, IS OPENING CONSTANTLY EITHER WHEN DRIVING OR IN A STOP
Electrical system, Structure, Service brakes, Aug 3, 2018
DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS
Latches/locks/linkages, Aug 2, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE WOULD INDEPENDENTLY OPEN. DON DAVIS DODGE CHRYSLER JEEP (1901 N COLLINS ST, ARLINGTON, TX) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT REFUSED TO PAY THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Power train, Jul 28, 2018, crash
JULY 2ND I PULLED INTO MY DRIVEWAY, OPENED MY GARAGE DOOR,PLACED VEHICLE IN PARK AND EXITED VEHICLE TO GO IN THE HOUSE. MY FIANCE STAYED IN VEHICLE, I TURNED AND YELLED TO HER TO COME IN HOUSE AS I WAS GOING TO LET DOGS OUT BEFORE WE LEFT AGAIN.I PROCEEDED IN HOUSE AND SHE EXITED VEHICLE TO COME IN.SHE WALKED THROUGH THE GARAGE AND I HEARD HER SCREAMING FRANTICALLY, I RAN OUT TO THE GARAGE AND THE TRUCK FOLLOWED HER INTO THE GARAGE AND SHE WAS BETWEEN MY WORKBENCH AND THE TRUCK.I PULLED HER OUT OF THE WAY AND THE TRUCK CONTINUED PUSHING MY BASEMENT WALL IN ABOUT 7 INCHES. I RAN AROUND THE TRUCK AND APPLIED THE BRAKES,IT WAS IN PARK.WE CONTACTED FIAT CHRYSLER, THEY SENT ME A PAPER TO SIGN ALLOWING THEM TO GET INFORMATION FROM THE ORC IN THE VEHICLE, WHICH I ALLOWED.ON FRIDAY JULY 20TH WE MET WITH AN INSPECTOR AND HE HOOKED UP COMPUTERS TO THE TRUCK TO GET THE INFORMATION STATING HE SENDS REPORT TO FCA AND THEY WOULD NOTIFY US.WE GOT A LETTER YESTERDAY JULY 27TH BASICALLY STATING PER OUR OWNERS MANUAL WE SHOULD ALWAYS USE EMERGENCY BRAKE AND DECLINED ANY RESPONSIBILITY. NEVER STATED OR SHARED WHAT THE OCR RESULTS SHOWED.THIS COULD HAVE KILLED SOMEONE AND THE ROTARY SHIFTER IS A PROBLEM.A FEW DAYS AFTER THE INCIDENT WHILE DRIVING ON A BEAUTIFUL SUNNY DAY THE WIPERS START UP FULL BOAR LIKE IT WAS POURING OUT.THEY WERE IN THE OFF POSITION. SOMETHING IS WRONG AND THEY ARE TAKING NO RESPONSIBILITY. WE HAVE BEEN TO THE DEALER AND THERE IS PROBABLY $3500 TO 5000 DAMAGE JUST TO VEHICLE. GRILL IS BROKE, HEADLIGHT HOUSING FENDER AND BUMPER DAMAGE. REPAIRS TO BASEMENT WALL AND MY FIANCE WAS BLACK AND BLUE AND SORE ,HIP AREA AND ANKLE. *DSY
Power train, Electrical system, Jul 28, 2018, crash
MY WIFE, DOG AND I PULLED INTO A PARKING LOT OF A COUNTERTOP SUPPLY STORE. IT WAS APPROXIMATELY 80 DEGREASE OUTSIDE SO I ROLLED DOWN THE WINDOWS TO HALF AND LEFT THE TRUCK RUNNING IN PARK TO KEEP THE A/C ON FOR THE DOG. IN THIS PARKING LOT WE WERE THE ONLY VEHICLE PARKED NEAR BY AND THERE WAS NO PARKING BLOCK IN FRONT OF THE TRUCK. WE WERE IN THE STORE APPROXIMATELY 20 MIN LOOKING FOR A COUNTERTOP THEN WENT TO SIT DOWN WITH THE SALES SPECIALIST. ABOUT 5 MIN INTO THAT CONVERSATION THE SECRETARY IN THE FRONT YELLED "YOUR TRUCK IS DRIVING OFF". I IMMEDIATELY RAN OUT THE DOOR TO FIND MY TRUCK ABOUT 25 YARDS AWAY AND ACROSS THE MAIN ROAD. THE ROAD DID NOT HAVE CURBS BUT DID HAVE STEEP CULVERTS ON BOTH SIDES (NOTE: I WOULD NOT THINK A TRUCK AT IDLE WOULD MAKE IT UP TO THE ROAD) THE TRUCK "TOOK OFF" PER 3 WORKERS THAT WERE NEAR BY IN THE LOT MOVING A LARGE SLAB OF GRANITE, AND A SIMI DRIVER WAS DRIVING ON THE ROAD STATING THAT BOTH MY RAM AND HIS TRACTOR HIT TIRES AND THAT'S WHAT GOT MY TRUCK TO STOP. EVERYONE THAT WITNESSED THIS STATED THE DOG WAS IN THE BACK SEAT AND NO ONE GOT OUT OF THE VEHICLE. AS I APPROACHED THE TRUCK IT SOUNDED TO BE RUNNING AT IDLE AND WHEN I GRABBED THE DOOR HANDLE THE LOCKS UNLOCKED AS NORMAL. I FOUND THE TRUCK IN DRIVE AND RPM AT NORMAL IDLE RANGE. THE TRUCK ALLOWED ME TO PUT IT BACK IN PARK. I THEN RESTARTED THE TRUCK, MOVED IT BACK TO THE PARKING LOT. THE BUSINESS HAS SECURITY CAMERA FOOTAGE OF THIS SHOWING HOW MY TRUCK UN TAMPERED WITH WENT FROM IDLE AND PARK FOR 25ISH MIN TO DRIVING ACROSS THE ROAD AND I AM CURRENTLY PERUSING A COPY OF THE TAPE. DEALER WAS CONTACTED AND I WAS TOLD TO MAKE AN APPOINTMENT LATE NEXT WEEK (EARLIEST AVAILABLE) FOR AN INSPECTION, AND UNTIL THEN TO SET THE PARKING BRAKE EVERY TIME. TRUCK APPEARS TO BE DRIVING AS NORMAL. THE STORE WAS AROUND 15 MILES AWAY, TRUCK WAS PARKED ALL NIGHT LEADING UP TO EVENT.
Steering, Jul 27, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL WAS OVERREACTING FROM ANY BUMPS IN THE ROAD, MAKING DRIVING DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER (BETTENHAUSEN AUTOMOTIVE CHRYSLER DODGE JEEP RAM, 8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665) WHERE UNKNOWN REPAIRS WERE MADE TO THE LOWER SHAFT OF THE STEERING COLUMN. THE FAILURE RECURRED AFTER THE VEHICLE WAS RETRIEVED FROM THE DEALER, ALONG WITH A CLUNKING NOISE WHEN THE STEERING WHEEL WAS TURNED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THEY PERFORMED LOCK TIGHTENING ON THE STEERING SYSTEM AND THAT A NEW STEERING GEAR WAS NEEDED. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OR FEBRUARY OF 2019. THE FAILURE MILEAGE WAS 22,000.
Air bags, Jul 24, 2018, crash
WAS INVOLVED IN A HEAD ON COLLISION IN WHICH I LOST CONTROL OF THE VEHICLE ON THE HIGHWAY IN THE RAIN AND HIT THE CONCRETE MEDIAN TWICE. THE BUMPER WAS PUSHED BACK TO THE TIRE AND THE AIRBAG SWITCH WAS TRIPPED BUT DIDN'T DEPLOY. IMMEDIATELY AFTER THE ACCIDENT I RECEIVED AN EMAIL FROM THE VEHICLE VHR DIAGNOSTICS SYSTEM STATING THAT THE VEHICLE RECENTLY NOTICED A AIRBAG ALARM LIGHT AND ISSUED ME A RECALL AFTER THE FACT.
Fuel/propulsion system, Jul 17, 2018
OUR TRUCK IS TWO YEARS OLD. WE HAVE 77,000 MILES ON IT AND THE FUEL SENSOR/PUMP WENT BAD. IT'S NO LONGER UNDER WARRANTY; HOWEVER, A FUEL PUMP SHOULD LAST MORE THAN 2 YEARS AND 77,000 MILES. WE FILL UP WITH FUEL. EVERYTHING IS FINE UNTIL THE NEEDLES HITS THE FIRST LINE. WE GET A FUEL SENSOR WARNING AND THE GUAGE DROPS TO EMPTY. THE TRUCK RUNS FINE. NO HESITATION OF STALLING. WOULDN'T KNOW ANYTHING WAS WRONG EXCEPT FOR THE WARNING LIGHTS. CHECK ENGINE LIGHT IS ON, TOO. ACCORDING TO DODGE, THE TWO ARE RELATED.
Power train, Jul 13, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT AND ENGAGE INTO THE REVERSE POSITION WITHOUT JOLTING AND SHAKING. WHEN THE VEHICLE WAS SHIFTED INTO THIRD GEAR, IT FAILED TO IMMEDIATELY ENGAGE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HAD TO SHIFT INTO DRIVE IMMEDIATELY OR THE VEHICLE WOULD HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. FURTHERMORE, WHILE A BOAT WAS HITCHED TO THE VEHICLE, THE CONTACT STARTED THE VEHICLE AND IT INADVERTENTLY ROLLED AWAY. THE BRAKE PEDAL WAS FORCEFULLY DEPRESSED, BUT THE VEHICLE CONTINUED TO ROLL UNTIL IT REACHED THE BOTTOM OF THE HILL. AN UNKNOWN WARNING INDICATOR WOULD ILLUMINATE ONLY WHEN THE VEHICLE WAS SHIFTING FROM THIRD GEAR. THE VEHICLE WAS TAKEN TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 682-8985) FOR DIAGNOSTIC TESTING, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Structure, Jul 9, 2018
TAILGATE RANDOMLY OPENS WHEN THE VEHICLE HITS 15 MPH AND ACTIVATES THE DOOR LOCKS ALONG WITH THE TAILGATE LOCK. CONTENTS SPILL OUT OF THE BED AND INTO TRAFFIC. I CANT FIND A SAFETY BULLETIN BUT THIS APPEARS TO BE A COMMON ISSUE. THIS SHOULD BE RECALLED IMMEDIATELY. THIS HAS HAPPENED 15 TIMES ON MY VEHICLE IN THE LAST MONTH. THE VEHICLE IS APPROX 18 MONTHS OLD AND HAS LESS THAN 30K MILES ON IT. EXAMPLE OF THE ISSUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=UHA6WUVQTHG
Fuel system, Other, Jul 9, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER (DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA, 26845 YNEZ RD, TEMECULA, CA 92591) WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER CLAMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 18,495.
Power train, Jun 23, 2018, crash
BOJANGLES PARKING LOT, PUT TRUCK IN PARK. GOT OUT, LOOKED TO MAKE SURE I WAS NOT BLOCKING ANYBODY BEHIND ME AND WALKED INTO THE STORE BECAUSE MY ORDER WAS WRONG. STOOD IN LINE FOR ROUGHLY A MINUTE OR 2 AND HEARD A CRASH, TURNED AROUND AND MY TRUCK HAD HIT A FORD EXPLORER ON THE DRIVER REAR SIDE OF THE BUMPER. NO INJURIES, EVERYONE WAS OKAY. BUMPER SCRATCHED UP, GAVE THEM MY INFORMATION. I'M CURIOUS TO HOW MY TRUCK JUMPED OUT OF PARK INTO N OR D. IF IT WAS IN N, MY TRUCK WOULD HAVE MOVED WHEN I WAS GETTING OUT OF THE TRUCK, AND WOULD HAVE TAKEN A MUCH SHORTER AMOUNT OF TIME TO HIT THE OTHER VEHICLE. THE OTHER PEOPLE SAID THEY SAW ME WALK INTO THE RESTAURANT AND MY TRUCK WASN'T MOVING.
Vehicle speed control, Other or unspecified, Service brakes, Fuel/propulsion system, Jun 18, 2018, crash
MY CRUISE CONTROL WAS ENGAGED AS I WAS GOING DOWN A MOUNTAIN APPROACHING A SHARP TURN WHEN I HIT THE BRAKES THE PETAL WENT TO THE FLOOR AND THE TRUCK ACCELERATED. I WENT INTO THE WOODS WHERE I HIT NUMEROUS TREES AND TOTALED THE VEHICLE. WHAT CAN BE DONE ABOUT THIS
Other or unspecified, Jun 14, 2018
WHILE THE TRUCK WAS IN MOTION TRAVELING ABOUT 70MPH DOWN THE INTERSTATE, MY PASSENGER WINDOW FELL HALFWAY INTO THE DOOR. THIS CAUSED ME TO SWERVE AND ALMOST HIT ANOTHER VEHICLE. IT WAS 20 DEGREES OUTSIDE AROUND 430 AM AND THE TRUCK AND BEEN WARMED UP SUFFICIENTLY AND THE HEATER WAS ON. HOWEVER I WAS STILL TOLD IT HAPPENED BECAUSE IT WAS COLD OUTSIDE AND THE "CLIPS" THAT HOLD THE WINDOW HAD BROKEN. I DID NOT ATTEMPT TO ROLL DOWN THE WINDOW. IT CONSTANTLY KEPT FALLING DOWN BY ITSELF AND I HAD TO HOLD THE POWER BUTTON UP TO KEEP IT FROM DOING SO, WHILE DRIVING IN THE MORNING RUSH HOUR TRAFFIC. ONCE I GOT TO WORK AND PARKED MY TRUCK IN A UNSECURED PARKING GARAGE, THE WINDOW WAS UP THIS WAS AT ABOUT 630 AM CST. UPON RETURNING TO MY PARKED/STATIONARY TRUCK AT A BREAK AROUND 9 AM CST, THE WINDOW HAD DROPPED HALFWAY DOWN AND THE SAME THROUGHOUT THE DAY. I WENT TO THE DEALER AT ONCE, AND WAS TOLD THIS IS A VERY COMMON PROBLEM, AND ITS NOT COVERED BECAUSE OF MY MILEAGE. SO I HAD TO PAY OUT OF POCKET FOR IT, FOR A VEHICLE THAT IS NOT EVEN 2 YEARS OLD, AND ALMOST CAUSED ME TO HIT ANOTHER VEHICLE. NOT TO MENTION THAT IT WOULD NOT STAY UP AND THE TRUCK WAS NOT ATTENDED TO IN A UNSECURE GARAGE IN THE NOT SO NICE PART OF THE CITY. NOW THE BACK DRIVER'S SIDE WINDOW IS DOING THE SAME THING, AND ITS NO WHERE NEAR COLD (CONSTANTLY ABOVE 60 DEGREES EVEN AT NIGHT). THIS IS A HUGE PROBLEM FOR ALL VEHICLES THAT ARE MADE BY DODGE THAT HAVE THIS WORTHLESS AND CHEAPLY MADE WINDOW MECHANISMS.