2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints
1,544 reports, newest first.
Power train, Structure, Feb 1, 2018, crash
PUT TRUCK IN PARK. LEFT THE MOTOR RUNNING. GOT OUT WENT INTO SHOP CAME BACK OUT A COUPLE OF MINUTES LATER AND TRUCK HAD ROLLED BACKWARDS AND STRUCK A TELEPHONE POLE. WHEN I OPENED THE DRIVERS DOOR THE GEAR SELECTOR SAID IT WAS IN REVERSE.
Other or unspecified, Jan 28, 2018
DRIVERS SIDE WIDOWS CLIPS BREAK WHEN WINDOW IS COLD IN WINTER. WINDOW DOES NOT GO UP OR DOWN. DEALER INDICATED THEY HAVE SEEN THIS QUITE A BIT ON OTHER 2016 RAM 1500. I ASKED IF THEY ARE GOING ISSUE A RECALL TO FIX THE PROBLEM. THEY SAID PROBABLY NOT SINCE IT'S ONLY IN THE WINTER AND ONLY IMPACTS COLD WEATHER VEHICLES. WHEN ASKED WHAT TO DO TO FIX IT THEY SAID DON'T USE THE WINDOW WHEN IT'S COLD. POOR DESIGN ON 2016 WINDOW MOTOR AND WON'T ISSUE A FIX. SHOTTY ENGINEERING AND PRODUCT UPLIFT.
Power train, Jan 26, 2018
IN SLOWING DOWN TO APPROXIMATELY 2-3MPH THE TRANSMISSION "JUMPS" BEFORE COMING TO A STOP. IT MATTERS NOT IF THE ENGINE IS COLD OR WARM. FEELS LIKE THE WHOLE TRANSMISSION IS GOING TO FALL OUT OF THE TRUCK. ALSO, MIMICS THE REAR END OF THE TRUCK COMING FORWARD TO THE FRONT OF THE TRUCK. ALSO, WHEN CHANGING GEARS FROM A HIGHER SPEED TO LOW OR LOW TO HIGH, THE TRANSMISSION SEEMS TO GET "DUMB" AND NOT KNOW WHICH GEAR IT NEEDS TO BE IN. AFTER THE FEW SECONDS OF "CONFUSION" IT SEEMS TO CORRECT ITSELF AND GO TO THE GEAR IT NEEDS TO BE IN. THIS HAS BEEN GOING ON SINCE I BOUGHT THE TRUCK IN MAY OF 2016. I HAVE TAKEN IT TO THE DEALERSHIP AND OF COURSE THEY COULDN'T FIND ANYTHING. IT HAPPENS EVERY TIME I DRIVE IT.
Structure, Jan 25, 2018
IN COLD WEATHER THE ELECTRIC DRIVER SIDE WINDOW REPEATEDLY DISCONNECTED FROM THE TRACK. THIS CAUSES THE WINDOW TO FREE FALL INTO THE DOOR WHILE DRIVING AT HIGHWAY SPEED. FCA CLAIMS THIS IS A SAFETY FEATURE AND WILL NOT COVER REPEATED REPAIR UNDER WARRANTY. DEALER SUGGESTION TO PREVENT PROBLEM IS TO NOT USE WINDOW IN WEATHER BELOW 32 DEGREES. PERSONALLY HAD MY WINDOW COME OFF TRACK TWICE IN 1 WEEK, ONCE WITHOUT EVEN TRYING TO OPERATE THE WINDOW.
Air bags, Jan 21, 2018, crash
AIR BAGS DID NOT DEPLOY AFTER ACCIDENT ON DEC17 2017 WAS HIT IN LEFT FRONT AND LEFT SIDE OF TRUCK. MY WIFE WERE BOTH INJURE DUE TO AIR BAGS DID NOT DEPLOY. CONTACT DODGE CORP. OFFICE HAVE NOT HEARD NOTHING FROM THEM AS OF DATE WAS HIT IN TRAFFIC. *DSY. *BF *TR *TR
Electrical system, Structure, Seats, Jan 18, 2018, fire
MY TRUCK HAS UNDER 20,000 MILES, AND I HAVE HAD AN ELECTRICAL FIRE UNDERNEATH MY DRIVERS SEAT, THAT CAUSED THE WHOLE TRUCK TO FILL WITH SMOKE. LESS THAN 2 WEEKS LATER, MY PASSENGER SIDE FRONT WINDOW FELL OFF THE TRACK AND INTO THE DOOR, DURING A HEAVY SNOWSTORM, THROWING SLUSH, AND SNOW INTO MY PASSENGER'S FACE.*BF * *TR
Power train, Electrical system, Jan 10, 2018, crash
TL* THE CONTACT OWNS A 2016 RAM 1500 ECO DIESEL. WHILE THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING, THE CONTACT EXITED WHILE IN PARK AND THE VEHICLE BEGAN TO ROLL AWAY. THE VEHICLE DIDN'T GO INTO REVERSE UNTIL THE CONTACT WAS 20 FEET FROM THE VEHICLE. THE CONTACT'S VEHICLE STRUCK ANOTHER PARKED VEHICLE WHICH CAUSED DAMAGE TO THE DRIVER'S SIDE FRONT FENDER AND THE DRIVER'S DOOR. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD (30101 S DIXIE HWY, HOMESTEAD, FL 33032, (305) 363-1645) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE FAILURE WOULD HAVE TO BE REPLICATED IN ORDER TO KNOW WHAT CAUSED THE FAILURE. ADDITIONALLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER STOPPING THE VEHICLE AND PLACING THE SHIFTER IN THE PARK POSITION. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TT
Visibility/wiper, Jan 5, 2018
ON 12/23/2017 WHILE TRAVELING DOWN A STATE ROUTE AT 55 MPH I TRIED TO ROLL THE DRIVERS SIDE WINDOW DOWN, WINDOW DETACHED FROM THE CLIPS AND FELL ALL THE WAY DOWN CAUSING ME TO TO TAKE MY FOCUS, AND EYES OFF THE ROAD AND SWERVE TOWARDS THE CENTER LINE. VEHICLE WAS TAKEN TO THE LOCAL DODGE DEALER TO HAVE THE WINDOW PUT BACK IN THE CLIPS. ON 12/30/2017 THE VEHICLE DID THE SAME EXACT THING. AGAIN TOOK BACK TO THE DEALER AND HAD TO HAVE WINDOW PUT BACK IN THE CLIPS.
Power train, Jan 4, 2018
HAD MY TRANSMISSION REPLACED AT 16000 MILES BECAUSE EVERY TIME YOU STOPPED OR TOOK OFF FROM A RED LIGHT IT FELT LIKE YOU WERE GETTING REAR ENDED, AND HERE WE ARE 5000 MILES LATER AND IT'S DOING IT AGAIN AND NOW WE HAVE TO BATTLE RAM AGAIN TO GET THIS ONE REPLACED . I HATE THIS TRUCK AND THIS COMPANY WHAT'S SAD IS DODGE AND RAM IS ALL WE HAVE EVER OWNED AND NEVER HAD THIS PROBLEM AT ALL .
Electrical system, Exterior lighting, Engine, Jan 4, 2018
WHILE DRIVING THE TRUCK AT NIGHT THE LIGHTS FLICKER ALMOST LIKE AS IF YOU WERE FLASHING YOUR LIGHTS AT SOMEONE IN FRONT OF YOU, THIS TRUCK HAS BEEN TO DEALERSHIP A TOTAL OF 16 TIMES FOR THIS REASON. FIRST THEY TOLD ME IT WAS THE WAY DODGE BUILT MY TRUCK AND THAT IT WAS NORMAL, THEN NEXT TIME WE TOOK IT IN THEY TOLD ME THAT IT WAS MY TOLL TAG, I QUESTIONED OK WHICH IS IT DODGE MADE MY TRUCK THIS WAY OR MY TOLL TAG, WE GOT NO RESPONSE. NOW THEY JUST PUT MY SHOP IN THE BAY AND LEAVE IT AND DO NOTHING TO IT FOR A COUPLE OF DAYS THEN CALL ME AND TELL ME IT'S READY, YEA BEEN CAUGHT ON CAMERA BUDDIES, SEE HOW WARRANTY LIKES THOSE VIDEOS ,Y'ALL CHARGING WARRANTY FOR THE WORK BUT YOUR CAUGHT ON CAMERA DOING ABSOLUTELY NOTHING TO MY TRUCK . GOOD LUCK
Power train, Jan 1, 2018
HAS SHIFTED TO SOON SINCE I BOUGHT IT NEW WITH 7 MILES ON IT . I HAVE TO SHIFT IT TO 8 TH GEAR UNLESS I'M ON THE HIGH WAY.
Electrical system, Dec 30, 2017
MULTIPLE TIMES NOW MY VEHICLE HAS BEEN UNABLE TO START. AFTER JUMPING THE VEHICLE, IT WILL STAY RUNNING. I HAVE TAKEN IT TO THE DEALERSHIP AND LEFT IT THERE FOR 3 DAYS. (PALMEN MOTORS KENOSHA, WI) THERE WERE UNABLE TO DIAGNOSE THE PROBLEM. IN THE PROCESS, THEY CHARGED THE BATTERY. WITHIN A FEW WEEKS, THE BATTERY WAS BACK DEAD AND THE VEHICLE NEEDS TO BE JUMPED TO START. THE DEALERSHIP IS UNABLE TO IDENTIFY THE PROBLEM AND I HAVE AN INOPERABLE VEHICLE. IT IS STILL UNDER WARRANTY. (30,000 MILES)
Other or unspecified, Dec 29, 2017
THE VEHICLE HAS AN UPGRADED 32 GALLON FUEL TANK, HOWEVER ON E WITH THE FUEL LIGHT ON THE VEHICLE ONLY TAKES 24 GALLONS MAXIMUM. THE DEALERSHIP CLAIMS THIS IS A SOFTWARE ISSUE WHICH HAS NO FIX AT THE MOMENT. THE DEALER CLAIMS THE SOFTWARE STILL READS THE 26 GALLON STANDARD FUEL TANK.
Engine, Fuel/propulsion system, Dec 15, 2017
TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE FUEL GAUGE WENT TO EMPTY AND THE FUEL SENSOR AND ENGINE WARNING INDICATORS FLASHED. THE DEALER (DON JACKSON CHRYSLER DODGE JEEP RAM, 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WAS NOTIFIED. THE CONTACT MADE SEVERAL CALLS, BUT WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,550.
Power train, Dec 14, 2017, crash
TL* THE CONTACT OWNED A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE KNOB SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE WAS NOT DETERMINED. TURNERSVILLE JEEP CHRYSLER DODGE RAM (3100 NJ-42, SICKLERVILLE, NJ 08081) STATED THAT AN INVESTIGATOR WOULD BE ASSIGNED TO THE CASE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Power train, Electrical system, Dec 4, 2017, crash
PLACED VEHICLE IN PARK AS IT SAT IN PARKING SPACE BESIDE THE GARAGE, WITH DRIVERS SIDE DOOR CLOSE TO EXTERIOR WALL. VEHICLE WAS RUNNING AT THE TIME. I WAS EXITING VEHICAL WHEN IT BEGAN TO MOVE FORWARD. RESULTING IN MY RIGHT LEG BEING TRAPPED WITHIN THE DOOR AS THE TRUCK DOOR HIT THE WALL OF THE GARAGE. I WAS THEN DRAGGED AND CRUSHED BETWEEN THE VEHICLE AND EXTERIOR WALL OF GARAGE, UNTIL MY BODY CLEARED THE END OF THE GARAGE AND I WAS RELEASED. UPON INSPECTING THE VEHICLE I FOUND THE TRANSMISSION WAS IN DRIVE INSTEAD OF PARK WHERE I HAD LEFT IT.
Power train, Dec 1, 2017, crash
WHILE SERVICING A CUSTOMERS 2016 RAM 1500 PICK UP PULLED TRUCK UP TO DOOR,PLACED KNOB SHIFTER IN TO PARK, GOT OUT AND WALKED UP BESIDE TRUCK AS I GOT TO L/F WHEEL TRUCK STARTED TO MOVE FORWARD TURNED AROUND TO GET BACK IN TRUCK SHOWED TO BE IN DRIVE. TRUCK PROCEDED TO ROLL THROUGH DOOR AND CAME TO A STOP. NO WAN WAS INJURED DAMAGE WAS LIMATED TO TRUCK AND DOOR.
Fuel/propulsion system, Nov 30, 2017
TRUCK SHUTDOWN WHILE DRIVING DOWN HIGHWAY @ 65 MPH WITHOUT ANY OTHER SYMPTOMS. HAD TO COAST TO SIDE OF BUSY ROAD. SERVICE ELECTRONIC THROTTLE CONTROL FLASHED AS WELL AS THE CHECK ENGINE LIGHT. THE TRUCK NEVER STUTTERED OR LOST ANY POWER PRIOR TO THIS. DEALERSHIP STATES THAT IT IS BAD DIESEL FUEL. REPLACED HPFP BUT TRUCK WILL STILL NOT START. CHRYSLER HAS INSTRUCTED DEALER TO REPLACE ENTIRE FUEL SYSTEM. THIS HAS NOT BEEN DONE YET BECAUSE CHRYSLER WILL NOT WARRANTY EVEN THOUGH THE TRUCK IS STILL UNDER WARRANTY.
Wheels, Nov 8, 2017
GOODYEAR WRANGLER SR-A TIRES THAT CAME ON THE TRUCK FROM NEW WERE NOT HOLDING PRESSURE. ONE IN PARTICULAR AD TO BE AIRED UP EVERY FEW DAYS. DEALER COULD NOT FIND A PROBLEM, LOCAL TIRE SHOP ALSO COULD NOT FIND A HOLE. THE TIRE BECAME A FLAT WHILST WE WERE IN AN AREA WITH NO CELL SERVICE (NO WAY TO CONTACT ROADSIDE ASSISTANCE) THEREFORE THE SPARE WAS PUT ON. THE ENTIRE SPARE (A DIFFERENT SIZE FROM THE REST OF THE TIRES/WHEELS) FELL OFF THE NEXT DAY. A STUD ON THE HUB WAS COMPLETELY SHEARED. I WAS DRIVING LESS THAN 10 MPH. CHRYSLER SAID THAT BECAUSE WE PUT THE SPARE ON, IT WAS NOT COVERED UNDER WARRANTY. SEVERAL ISSUES HERE; -ORIGINAL TIRES SHOULD NEVER HAVE FAILED -SPARE WHEEL HAD A DIFFERENT ROLLING RADIUS -WHY PUT A JACK/SPARE IN THE TRUCK IF ITS NOT COVERED BY WARRANTY WHEN YOU USE IT?
Power train, Other or unspecified, Engine, Oct 17, 2017
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Power train, Latches/locks/linkages, Oct 10, 2017, crash
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IDLING AND THE GEAR SHIFTER WAS PLACED IN PARK, THE CONTACT WALKED AWAY FROM THE VEHICLE. SUDDENLY, THE VEHICLE INADVERTENTLY ROLLED BACK IN REVERSE. THE CONTACT PROCEEDED TO THE DRIVER'S SIDE TO STOP THE VEHICLE; HOWEVER, THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. THE CONTACT WAS SMASHED IN BETWEEN THE LAMP POST AND ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT PREVIOUSLY, THE VEHICLE EXPERIENCED ABNORMAL DYSFUNCTION. WHILE THE GEAR SHIFTER WAS PLACED IN REVERSE, THE BACK UP CAMERA WOULD REMAIN ON THE DRIVE SCREEN. THE CONTACT THEN STATED THAT ALL FOUR DOOR LOCKS WOULD LOCK THEN UNLOCK WITHOUT WARNING. ON SEVERAL OCCASIONS, THE VEHICLE MADE A BEEPING NOISE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.
Other or unspecified, Oct 5, 2017
THE THREE WAY COOLANT VALVE FAILED. CAR HAS ABOUT 59000 MILES. I NOTE A REVIEW OF THE INTERNET REVEALS THAT THIS PROBLEM IS VERY COMMON AND CERTAINLY SHOULD NOT HAPPEN IN SUCH LOW MILES. THE VALVE PROBLEM APPEARS ONGOING. IN 2013 THERE WAS A RECALL FOR RAM TRUCKS FOR A SIMILAR ISSUE. CLEARLY IT HAS NOT BEEN CORRECTED. SYSTEMS CAN FAIL AND WINDSHIELD DEFROSTERS WILL NOT WORK CREATING AN EXTREME HAZARD DURING DRIVING.
Electrical system, Service brakes, Oct 5, 2017
THE OEM TRAILER BRAKE CONTROLLER DOES NOT PROVIDE ENOUGH BRAKING POWER TO A TOWED TRAILER. THE TOWED SINGLE AXLE TRAVEL TRAILER WEIGHS JUST UNDER 4,000LBS FULLY LOADED. ALL GAIN AND TRAILER TYPE SETTINGS ON THE CONTROLLER PRODUCE THE SAME LEVEL OF BRAKING TO THE TRAILER AT ANY SPEED FROM IDLE TO 25-30MPH OR FASTER WHEN USING THE MANUAL BRAKE LEVER ON THE CONTROLLER. FACTORY OWNER'S MANUAL DESCRIBES THE PROCESS FOR SETTING THE GAIN IS TO MOVE THE MANUAL BRAKE LEVER TO FULL BRAKING SO THE WHEELS ON THE TOWED TRAILER LOCK UP AT 25MPH AND THEN REDUCE THE GAIN UNTIL JUST BEFORE TRAILER WHEELS LOCK UP. RAM DEALERSHIP SAYS THAT THE CONTROLLER WILL NOT LOCK UP THE TRAILER WHEELS WITH THE MANUAL BRAKE LEVER BECAUSE THE COMPUTER READS THE SPEED OF THE TRUCK, AND IF FULL BRAKING ISN'T NEEDED, IT WON'T APPLY IT. THIS IS IN DIRECT CONTRADICTION WITH THE INFORMATION IN THE OWNER'S MANUAL. THE OEM BRAKE CONTROLLER IS NOT WORKING PROPERLY, AND THIS IS A HUGE SAFETY ISSUE BECAUSE THE TRAILER BRAKES ARE NOT GETTING THE PROPER AMOUNT OF POWER TO SAFELY STOP THE VEHICLE WHILE TOWING. THE CONTROLLER WILL BARELY SEND ENOUGH BRAKING POWER TO SLOW AND STOP THE VEHICLE AT IDLE ROLLING SPEEDS OF 5-10MPH. AFTER SEARCHING ONLINE FORUMS, NUMEROUS PEOPLE ARE HAVING THE SAME ISSUES WITH THEIR RAMS MANUFACTURED IN MODEL YEAR RANGES FROM 2010 TO 2016.
Latches/locks/linkages, Sep 29, 2017
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 55 MPH, THE TAILGATE DROPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HAYES CHRYSLER DODGE JEEP RAM OF LAWRENCEVILLE 719 DULUTH HIGHWAY 120, LAWRENCEVILLE, GA 30046, BUT THE DEALER COULD NOT PROVIDE A DEFINITIVE DIAGNOSIS. THE DEALER STATED THAT THEY WOULD REPLACE THE LATCHES AND CONTINUE TO REPLACE PARTS UNTIL THE FAILURE WAS RESOLVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE FOR THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 54,096.
Vehicle speed control, Sep 26, 2017
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE INDEPENDENTLY DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BOB MOORE CHRYSLER DODGE JEEP RAM OF TULSA (4627 S MEMORIAL DR, TULSA, OK 74145), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. UPDATED 12/13/2017 *LN CONSUMER STATED THE DEALER DID NOT KNOW TO FIX IT. THE PROBLEM IS THROTTLE COUNTER SENSOR. UPDATED 7/20/18*JB