2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints
1,544 reports, newest first.
Other or unspecified, Sep 20, 2017
BLOWER MOTER STOP WORKING FOR THE 2 TIME FOR THE AC AND HEAT
Other or unspecified, Sep 5, 2017
I AM HAVING AN ISSUE WITH THE ELECTRONIC DIAL TRANSMISSION. I HAVE HAD IT COME OUT OF PARK AND TRY RUNNING ME OVER, AFTER THE FIRST TIME IT HAPPEN I HAVE GOTTEN EXTRA VIGALANT TO MAKE SURE THAT IT SHOWS P. I HAVE GOTTEN OUT OF TRUCK WITH IT IN P AND HAVE HAD PEOPLE COME INTO STORE AS I'M SHOPPING AND TELL ME YOUR TRUCK HAS JUST REVERSED INTO TRAFFIC. LUCKILLY I HAVE NOT HIT ANYONE OR ANYTHING OTHER THEN A HILL. I HAVE HAD IT ROLL BACKWARDS FOUR TIMES ON ME AS I AM EXITING THE TRUCK PINNING ME BETWEEN THE DOOR AND CAB ALMOST ROLLING ME UNDER THE TRUCK. I THEN STARTED LOOKING ONLINE AND HAVE NOTICED SEVERAL ARTICALS THAT STATE THAT YOU ARE INVESTIGATING THIS ISSUE.
Air bags, Vehicle speed control, Service brakes, Sep 1, 2017, crash
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE DRIVER WAS MAKING A LEFT TURN INTO A PARKING LOT, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE DRIVER HAD TO REMOVE THE KEY FROM THE IGNITION SWITCH IN ORDER FOR THE VEHICLE TO STOP. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO PARKWAY CHRYSLER (LOCATED AT 21560 HALL RD, CLINTON TOWNSHIP, MI 48038). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. ...UPDATED 11/15/17 *BF UPDATED 11/28/2017*JS *TT
Power train, Aug 31, 2017
TL* THE CONTACT RENTED A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED OUT OF PARK AND INTO DRIVE INADVERTENTLY. AS A RESULT, THE CONTACT JUMPED IN THE VEHICLE AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
Power train, Aug 23, 2017
ON SUNDAY, AUGUST 20, 2017, MY 2016 DODGE RAM 1500 PICKUP TRUCK WAS PARKED WITH THE ENGINE RUNNING IN A BOAT RAMP WITH MY BOAT TRAILER ATTACHED AND BACKED INTO THE WATER NEXT TO THE DOCK. THE EMERGENCY BRAKE WAS NOT ON. I EXITED THE VEHICLE, WALKED DOWN THE BOAT DOCK, STEPPED TO THE BACK OF MY BOAT, WALKED TO THE FRONT OF THE BOAT, CLIMBED DOWN TO THE TONGUE OF THE TRAILER, PULLED OUT THE STRAP AND ATTACHED IT TO MY BOAT, BEGAN TO CRANK THE BOAT TO THE FRONT OF THE TRAILER, WHEN SUDDENLY THE TRUCK STARTED ROLLING BACKWARD INTO THE WATER. BY THE TIME I COULD JUMP FROM THE TONGUE OF THE TRAILER, CLIMB ON THE DOCK, DIVE INTO THE FRONT PASSENGER WINDOW, CRAWL ACROSS TO THE DRIVERS SEAT AND TRY TO STOP AND START THE TRUCK, IT WAS TOO LATE. THE TRUCK WOULD NOT START AND I COULD NOT STOP IT BECAUSE IT WAS BEGINNING TO FLOAT. THE VEHICLE ROLLED BACKWARDS INTO THE LAKE, DESPITE BEING IN PARK. THE ELECTRONIC TRANSMISSION MUST HAVE MOVED FROM PARK TO NEUTRAL OR REVERSE TO ALLOW THE VEHICLE TO ROLL BACKWARDS. THE ENTIRE VEHICLE NEARLY SUBMERGED. ALL OF THE WINDOWS WERE OPENED AND THE VEHICLE FILLED WITH WATER TO WITHIN APPROXIMATELY ONE FOOT FROM THE CEILING OF THE CAB. WHEN THE VEHICLE AND TRAILER WERE TOWED OUT OF THE WATER, THE VEHICLE WAS STUCK IN PARK AND COULD NOT BE PUT INTO NEUTRAL. IT WAS DRAGGED IN PARK FOR ABOUT 50 YARDS TO CLEAR IT FROM THE BUSY BOAT RAMP. THE MANISTEE COUNTY SHERIFF COMPLAINT # FOR THIS ACCIDENT IS: 151-1628-17. PICTURES ARE ATTACHED. AAA INSURANCE HAS DECLARED THE TRUCK A TOTAL LOSS.
Air bags, Aug 10, 2017, crash
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CRASH CAUSED THE CONTACT'S VEHICLE TO ROLL OVER A COUPLE OF TIMES, AS WELL AS GO OVER A GUARDRAIL BEFORE CRASHING DOWN. NONE OF THE AIR BAGS DEPLOYED AND THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS AT THE SCENE, BUT THE CONTACT WAS UNSURE IF A FIRE REPORT WAS FILED. THE DRIVER AND THREE PASSENGERS SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE REAR DRIVER'S SIDE PASSENGER WAS FATALLY INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE DEALER (FIELDS CHRYSLER DODGE JEEP IN SANFORD, FL) WAS CONTACTED, BUT DID NOT PROVIDE MUCH INFORMATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT INVESTIGATORS TO INSPECT THE VEHICLE. THE CONTACT DID NOT HEAR FROM THE MANUFACTURER AGAIN. THE FAILURE MILEAGE WAS 5,500. UPDATED 08/16/17 *BF *CN *TR *TT*DT*DT*JB*JB
Engine, Fuel/propulsion system, Aug 10, 2017
I HAD A SUDDEN LOSS OF POWER AND AN ABRUPT DECELERATION WHILE DRIVING OUT OF MY DEVELOPMENT. THE SERVICE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE LIGHTS APPEARED ON THE DASH. THIS HAPPENED ON MAY 17, 2017 AND SOME OF THE VEHICLES ECODIESEL FUEL INJECTORS WERE REPLACED. 2000 MILES LATER ALMOST THE SAME EXACT THING HAPPENED ON JULY 14, 2017. CURRENTLY ADDITIONAL INJECTORS ARE BEING REPLACED. I AM THANKFUL NEITHER TIME WAS WHILE DRIVING AT HIGHWAY SPEEDS ON A BUSY ROAD.
Electrical system, Aug 9, 2017
RECEIVING ERROR MESSAGE AND CHIME WARNING 'KEY IN IGNITION' WHEN IGNITION IS IN THE OFF POSITION IN THE KEY COMPLETE REMOVED. TOOK VEHICLE TO THE DEALERSHIP, SERVICE DEPARTMENT COULD NOT FIND ANY FAULT CODES NOR REPLICATE THE PROBLEM. THEY RE-FLASHED THE CPU TO CORRECT ANOTHER PROBLEM WITH THIS VEHICLE; HOWEVER IT DID NOT CORRECT THE PROBLEM. THE PROBLEM FIRST HAPPEN AT ~5,000 MILES. I CAPTURED PROBLEM VIA PHOTO TO TAKE TO THE DEALERSHIP. AS OF TODAY THE PROBLEM STILL OCCURS.
Power train, Aug 9, 2017
UNPREDICTABLE AND SOMETIME VIOLENT DOWNSHIFTING CAUSING MOMENTARY LOSS OF CONTROL OF THE VEHICLE WHEN DRIVING IN WET, SLIPPERY CONDITIONS. THIS HAS OCCURRED ON SEVERAL OCCASIONS WHILE DRIVING THROUGH RAIN STORMS. THE VEHICLE STARTED TO EXHIBIT ERRATIC SHIFTING BEHAVIOR AT ~5,000 MILES AND HAS GOTTEN PROGRESSIVELY WORSE TO A POINT THAT THE TRANSMISSION UNPREDICTABLE SHIFTING OCCURS IN ALL CONDITIONS. THE IMPACT OF THE SHIFTS IS SEVERE ENOUGH THAT IT IS BEING TRANSMITTED THROUGH THE DRIVER'S SEAT CREATING EXTREME DISCOMFORT AND PAIN TO THE LOWER BACK. A 'SERVICE SHIFTER' MESSAGE IS ALSO BEING DISPLAYED. THE VEHICLE WAS TAKEN IN TO THE DEALERSHIP. THE DEALERSHIP STATED THAT THEY DON'T KNOW WHY THE 'SERVICE SHIFTER' MESSAGE IS COMING ON BECAUSE NO TROUBLE CODES ARE SHOWING; THEY RE-FLASHED THE CPU TO SEE IF WOULD CORRECT THE ERRATIC AND UNPREDICTABLE SHIFTING, IT IS NOT WORKING, IN FACT IT HAS GOTTEN WORSE. THE DEALERSHIP ALSO STATED THAT THE VEHICLE MAY HAVE A DEFECTIVE DRIVESHAFT WHICH MAY BE CONTRIBUTING TO THE HARSH SHIFTING, THEY HAVE ONE ORDER.
Other or unspecified, Jul 19, 2017
THE SYNC 3/AUDIO/NAV SYSTEM, ONCE AGAIN QUIT FUNCTIONING. I BELIEVE THIS IS A SAFETY ISSUE. FROM MY PERSPECTIVE IF I OR ESPECIALLY MY WIFE IS DRIVING THIS VEHICLE IN AN AREA WE ARE NOT FAMILIAR WITH, OR LATE AT NIGHT OR COME UP ON AN ACCIDENT OR OTHER UNSAFE SITUATION AND ARE UNABLE TO CALL 911 OR FOR OTHER ASSISTANCE OR UNABLE TO NAVIGATE THROUGH THE AREA WE ARE UNFAMILIAR WITH, OUR LIVES AS WELL AS OTHERS WOULD BE AT RISK. THIS HAS OCCURRED APPROXIMATELY TEN TIMES SINCE PURCHASING THIS VEHICLE IN NOVEMBER 2016. AS OF TODAY 19 JULY 2017 THIS VEHICLE IS AT SALLISAW FORD, LOCATED IN SALLISAW, OK WHERE IT WAS PURCHASED - FOR THE THIRD TIME, FOR THIS PROBLEM. THE PROBLEM OCCURS SPORADICALLY, CAN OCCUR WHILE IN USE OR AFTER TURNING SYNC SYSTEM ON OR OFF.
Power train, Electrical system, Jul 19, 2017, crash
WE HAVE THE KNOB SHIFTER AND WHEN HE STOPPED HE PUT IT IN PARK (LEFT ENGINE RUNNING) HE WALKED BEHIND TRUCK AND INTO STORE AND PICKED OUT WHAT HE NEEDED AND THEN WHILE HE WAS PAYING THE TELLER NOTICED HIS TRUCKED STARTED MOVING IN REVERSE SO MY SON RAN OUT TO GET IN TRUCK TO STOP IT BUT WAS TO LATE IT HIS A POLE WHICH AND SHATTERED THE WINDOW OF GAS STATION, I REPORTED IT TO FCA AND THEY INSPECTED IT AND SAID NO PROBLEM BUT I HAVE VIDEO AND WITNESS THAT STATES IT WAS A COUPLE MINUTES BEFORE IT STARTED MOVING. I HAVE CALLED MR. KON (FCA) 586-274-8162 BUT HE HAS NOT RETURNED ANY OF MY CALL WHICH LEADS ME TO BELIEVE THEY ARE HIDING SOMETHING. I DID DO SOME RESEARCH AND NOTICED THIS IS A PROBLEM
Other or unspecified, Jul 15, 2017
THE TAILGATE FALLS DOWN WHILE DRIVING. THIS COULD POSSIBLE DAYS PAYLOAD TO SPILL ONTO THE ROADWAY CAUSING AN ACCIDENT OR EVEN DEATH. THIS HAS ALSO HAPPENED WHILE SITTING AND WHILE PARKED.
Electrical system, Other or unspecified, Jul 14, 2017
ECM WIREING HARNESS
Electrical system, Engine, Jul 3, 2017
WHEN I GET BELOW 1/4 OF A TANK I HAVE A FUEL SENSOR FAILURE EVERY TIME THAT TROWS A CHECK ENGINE LIGHT
Air bags, Seat belts, Jul 1, 2017, crash
A CAR CROSSED A DOUBLE YELLOW LINE ON A 2 LANE ROAD AND HIT MY TRUCK HEAD ON. THE CAR WAS TRAVELLING ABOUT 40 MPH AND I WAS GOING ABOUT 32 MPH. ALL AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK ALLOWING ME TO HIT THE STEERING WHEEL WITH MY CHEST AND RIGHT ARM. I SUSTAINED SEVERS BRUISING AND WHIPLASH. I AM STILL BEING TREATED FOR MY INJURIES. ..UPDATED 07/13/17 *BF ...UPDATED 08/02/17 *BF *JS
Other or unspecified, Jun 30, 2017
TAILGATE IS UNLATCHING AND FALLING OPEN. TAILGATE WHEN CLOSED IS SECURELY CLOSED DOES NOT MOVE. WHILE LOCKING AND UNLOCKING THE DOORS AND TAILGATE SEVERAL TIMES, TAILGATE BECOMES LOOSE. TAILGATE NOW BECOMES MOVABLE WITH ONE HAND. IF GOING OVER AN IRREGULAR SURFACE, ANGLE, WHILE DRIVING TAILGATE COMES FULLY UNLATCHED AND WILL FALL OPEN. THIS HAS BECOME A DAILY OCCURRENCE, AND MUST CONTINUALLY CHECK TAILGATE TO ENSURE THAT TAILGATE IS FULLY LATCHED. THIS TAILGATE PROBLEM STARTED AT 20674 MILES. TRUCK CURRENTLY HAS 21887 MILES. THIS HAS OCCURRED BACKING DOWN MY DRIVEWAY OR UP MY DRIVEWAY AS THE TRANSITION FROM LEVEL ROAD SURFACE TURNING INTO AND UP MY DRIVEWAY, OR BACKING OUT OF DRIVE WAY TRANSITIONING FROM SLIGHT GRADE TO ZERO GRADE OF ROAD SURFACE. SAME THING DRIVING INTO OR DRIVING OUT OF PARKING LOTS, ALSO ON HIGHWAY FROM ROAD SURFACE TO BRIDGE SURFACE TO ROAD SURFACE. NO WARNING. ONLY THE TAILGATE CABLES ARE SUPPORTING TAILGATE. SEEMS TO HAPPEN WHEN ANY KIND FLEXING OF BED AND FRAME. THIS IS MY SIXTH PERSONAL PICK UP TRUCK, LET ALONE THE DOZEN OR SO I HAVE USED THROUGH MY EMPLOYMENT. I AM VERY FAMILIAR WITH PICKUP TRUCKS, AND KNOW WHEN A TAIL GATE IS SECURED AND COMPLETELY AND FULLY LATCHED. * THIS STARTED 06/22/2017 AND HAS PROGRESSIVELY CONTINUED TO BECOME A DAILY OCCURRENCE, SOMETIMES SEVERAL TIMES, DEPENDING ON SURFACE TRUCK IS DRIVING ON. THIS TRUCK IS NOT OFF ROAD AT ANY TIME. TRUCK IS ONLY USED ON PAVED SURFACES.
Power train, Jun 30, 2017, crash
TL* THE CONTACT OWNS A 2016 RAM 1500. AFTER THE CONTACT'S WIFE PARKED THE VEHICLE, IT ROLLED OUT OF THE DRIVEWAY AND CRASHED INTO ANOTHER VEHICLE PARKED INSIDE THE NEIGHBOR'S GARAGE. PRIOR TO THE FAILURE, THE VEHICLE WAS IN PARK AND THE KEY WAS IN THE IGNITION WHILE THE ENGINE WAS RUNNING. THE CONTACT'S SPOUSE INJURED HER RIGHT WRIST AND LEFT KNEE WHILE ATTEMPTING TO STOP THE VEHICLE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO DEMONTROND CHRYSLER DODGE JEEP RAM (888 INTERSTATE 45 S, CONROE, TX 77304 (281) 528-1700) AND WAS AWAITING A DIAGNOSIS. THE MANUFACTURER STATED THAT THEY WOULD SEND INVESTIGATORS TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,837.
Fuel/propulsion system, Jun 24, 2017
THE TRUCK DOWN SPEEDS TO 40 MPH WITHOUT NOTICE OR WARNING. THE FUEL FILTER APPEARS TO BE CLOGGING AND THE FUEL INJECTORS AND LINES ARE ALSO CLOGGED. DODGE REFUSES TO FIX THE ISSUE OPTING TO REPLACE PARTS AND INFORMING ME THAT I MUST MONITOR THE TRUCK BRING IT IN EVERY 12,000 MILES FOR REPAIR.
Other or unspecified, Jun 22, 2017, crash
RAM 1500 WAS PARKED STATIONARY ON THE HILL IN FRONT YARD WHILE UNLOADING SIX BAGS OF MULCH. THE TRUCK WAS IN PARK,KEYS IN POCKET, ENGAGED IN FOUR WHEEL DRIVE, AND PARKING BRAKE APPLIED. AFTER ABOUT 10 MINUTES OF UNLOADING, THE TRUCK SKIDDED DOWN THE HILL AND ENDED UP IN A DITCH. WHEN TRYING TO REMOVE THE TRUCK FROM THE THE DITCH, UPON IGNITION THE RAM WARNED ME TO DISENGAGE THE PARKING BRAKE BEFORE MOVING THE VEHICLE. SOMETHING LET LOOSE TO CAUSE THIS RAM TO "RUN AWAY." I HAVE CONTACTED MY LOCAL INSURANCE AGENT AND FILED A CLAIM WITH THEM AND RAM THE CLAIM NUMBER FROM RAM'S SPECIAL INVESTIGATION TEAM IS 31851709. MY TRUCK WAS DAMAGED AND CURRENTLY RESIDING AT A COLLISION CENTER FOR REPAIRS. I WILL NOT GET BACK INTO THIS UNSAFE TRUCK UNTIL AN ANSWER IS FOUND OF WHY OF IT LET LOOSE ON A GRADE. MY NINE YEAR OLD SON WAS WITH ME IN THE FRONT YARD. THIS IS CAUSING ME NOT TO PUT MY FAMILY BACK INTO THIS TRUCK, UNTIL A FIX IS FOUND.
Electrical system, Jun 13, 2017
I AM PRINTING THIS CORRECTION IN REGARDS TO PREVIOUS INFORMATION I REPORTED CLAIM #10994989.I REPORTED WHEN IGNITION BUTTON WAS PUSHED WAS INCORRECT ,SHOULD HAVE READ , WHEN IGNITION KEY WAS TURNED.
Electrical system, Jun 13, 2017
TWO TIMES IN THE LAST MONTH WHEN WE ENTERED THE NOTED VEHICLE THE DASH LIGHTS CAME ON AS EXPECTED BUT WHEN THE IGNITION BUTTON WAS PUSHED TO START THE VEHICLE DASH BECAME TOTALLY BLACK AN THE VEHICLE WOULD NOT START LIKE THERE WAS NO ELECTRIC POWER , AFTER ABOUT A MINUTE ALL DASH LIGHTS CAME ON AGAIN AND THE VEHICLE WAS ABLE TO BE STARTED. IMMEDIATELY AFTER THE FIRST TIME I TOOK IT TO A DEALER AND WAS INFORMED THEY COULD NOT FIND THE REAL PROBLEM,I AM TAKING IT TO A DIFFERENT DEALER TOMORROW FOR THE SAME SITUATION.
Power train, Jun 13, 2017
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IN THE PARK POSITION, WITHOUT THE PARKING BRAKE ENGAGED, THE CONTACT EXITED THE VEHICLE WITH THE ENGINE RUNNING. THE CONTACT INSPECTED THE VEHICLE WHILE TOWING A BOAT OUT OF THE WATER AND NOTICED THAT THE VEHICLE WAS ROLLING DOWN THE BOAT RAMP INTO THE WATER. THE CONTACT RE-ENTERED THE VEHICLE AND SHIFTED THE VEHICLE OUT OF PARK INTO DRIVE, BUT THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT HIS CHILDREN WERE IN THE CAB OF THE VEHICLE, BUT THEY WERE ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE VEHICLE WAS TOWED OUT OF THE WATER AND THEN TOWED TO A LOT WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT INQUIRED ABOUT THE STATUS OF NHTSA INVESTIGATION: PE-16-014 AND WAS INFORMED THAT IT WAS STILL AN OPEN INVESTIGATION. THE FAILURE MILEAGE WAS 17,800.
Power train, Other or unspecified, Jun 8, 2017, crash
COMING HOME FROM WORK ON JANUARY 5, 2017, I PULLED MY 2016 RAM 1500 PICKUP PART WAY INTO MY GARAGE, TURNED THE ROTARY SHIFTER TO PARK AND EXITED THE VEHICLE TO MAKE SURE THAT I HAD A CLEAR PATH OF TRAVEL TO FULLY PULL THE VEHICLE IN THE GARAGE. MY DRIVEWAY IS AN UPSLOPE AND A PORTION OF THE TRUCK WAS STILL IN THE DRIVEWAY. AFTER I EXITED THE VEHICLE IT BEGAN TO MOVE BACKWARD. THE VEHICLE'S DOOR THREW ME TO THE GROUND AND SWEPT MY LEGS UNDER THE TRUCK.THE FRONT LEFT TIRE RAN OVER BOTH OF MY LEGS. THE TRUCK CONTINUED DOWN OUR DRIVEWAY, ACROSS THE STREET, THROUGH OUR NEIGHBOR'S FENCE AND ONLY STOPPED WHEN IT HIT A TREE IN THEIR FRONT YARD. MY FAMILY RUSHED ME TO OUR LOCAL HOSPITAL EMERGENCY ROOM AND WAS I WAS ADMITTED INTO THAT HOSPITAL THE FOLLOWING MORNING.
Air bags, Jun 7, 2017, crash
TAKATA INFLATORS. MY NAME IS [XXX]I WAS A PASSENGER OF A VEHICLE DRIVEN BY [XXX] ON JULY 9TH 2016. THERE WAS MYSELF AND 3 OTHER OCCUPANTS IN THE VEHICLE 2 PASSED AWAY AS A RESULT OF THE ACCIDENT AND MYSELF AND ANOTHER OCCUPANT WERE SEVERELY INJURED. NOT ONE AIR BAG WENT OFF. I SUFFER FROM TRAUMATIC BRAIN INJURY, SPINAL INJURIES AND MANY MORE. I AM NO LONGER ABLE TO WALK AND I REQUIRE 24/7 ASSISTANCE. THIS WAS A ROLLOVER CRASH. I SUFFERED MANY MAJOR INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR ...UPDATED 08/29/17 *BF *CN *TR
Exterior lighting, Jun 4, 2017
WHEN I WAS DRIVING ON A 400 MILE TRIP MY HEAD LIGHTS WERE SURGING OR FICKERING.DOSEN'T DO IT WHEN SITTING IN PARK.STARTED DOING THIS AT 200 MILES ON 2016 RAM 1500.TOOK IT TO DEALER THEY HAD IT HAPPEN TO THEM A FEW TIMES.THEY HAVE NO IDEA WHATS CAUSING IT.THEY CONTACTED CHRYSLER,THEY TOLD DEALER TO TELL ME TO DRIVE IT WONT HURT ANYTHING.I'M AFFRAID THAT ONE OF THESE TIMES MY LIGHTS ARE GOING TO GO OUT WHEN I DONT WANT THEM TO.I THINK ITS A BUNCH OF CRAP.SO I PAY 40G'S FOR NEW TRUCK WITH A PROBLEM THAT IM TOLD CANT BE FIXED.THIS PROBLEM IS ONGOING AND I HAVE 10000 MILES NOW.WHAT DO I DO?