2014 Subaru Outback
Problems, recalls and owner-reported issues
Air bags is the leading concern among 208 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Outback model years with reports.
Of the 2014 reports, 14 involved a crash and 2 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
Power train, automatic transmissionAug 1, 2013
Subaru of America is recalling certain model year 2014 Legacy 3.6R and Outback 3.6R and 2013 Tribeca vehicles manufactured June 12, 2013, through June 28, 2013 and equipped with 5-speed automatic transmissions. In the affected vehicles, the parking rod may come loose inside the automatic transmission.
As a result of the parking rod detaching, the transmission may not be able to be moved from the "park" position preventing the vehicle from being moved or driven. Furthermore, even with the transmission shifted into the 'park' position, the parking mechanism may not engage, and the vehicle may roll away while in the "park" position, increasing the risk of a crash.
Subaru will notify owners, and dealers will replace the transmission, free of charge. The recall began during August 2013. Owners may contact Subaru at 1-800-782-2783. Subaru's recall number is WQJ-46.
Campaign 13V336000 on NHTSA.gov
Representative owner complaints
208 reports, newest first.
Electrical system, Other or unspecified, Fuel/propulsion system, Aug 31, 2021
Driving at highway speeds with over half a tank of gas and car just shut down, no warning lights, no noise just shut down and lost all control. Fortunately was able to safely move to shoulder. Sat there for a few minutes, called subaru dealer (no suggestions though i now know there is a recall (NHTSA 21V587000) for an identical problem in newer subaru outbacks and also plenty of online sites suggesting this has happened to other outbacks. Car restarted and we were able to complete our ride home, very scary to think of what could have happened if we were in a different situation of traffic or highway conditions.
Electrical system, Air bags, Jul 4, 2021
Horn malfunctions. Press horn on steering wheel is dead silent. However, if I enable the Panic button on key, the alarm sounds. When I start the car after pressing Panic button, the horn I steering wheel works. Sporadic operation.
Power train, Jun 6, 2021
The center differential or Viscous Coupling locks up after any extended highway driving. The car lurches when turning sharply. This is a 6-speed manual transmission. This started at around 70,000 miles and is getting progressively worse now at 80,000 miles. The tires have always been all the same, inflated according to spec. New tires at about 72,000 miles. From online research, the Viscous Coupling on Subarus fails very frequently. This is a defective design resulting in a safety hazard, and requires expensive replacement.
Electrical system, Mar 18, 2021
THE REAR VIEW CAMERA WAS NOT DESIGNED OR MANUFACTURED PROPERLY AND IT ALLOWS MOISTURE TO GET INTO THE CAMERA ITSELF. AFTER A WHILE THE CAMERA WITH FUZZY PICTURE AND EVENTUALLY YOU CAN NOT VIEW THINGS PROPERLY OR SEE THEM AT ALL. THERE ARE MANY OTHER COMPLAINTS BY OTHERS ON THE INTERNET. THIS MAKES IT UNSAFE TO BACK THE CAR UP IF TRYING TO USE THE CAMERA TO ASSIST IN CLEARING THE PATH ESPECIALLY AT NIGHT.
Electrical system, Engine, Feb 16, 2021
1. REAR LIFTGATE WILL NOT OPEN WHEN USING REMOTE OR SENSOR ON VEHICLE. ONLY WAY TO OPEN IS TO CRAWL FROM INSIDE TO THE BACK, POP A LID AND THEN MANEUVER LATCH RELEASE. NO WAY TO OPEN LIFTGATE FROM OUTSIDE THE VEHICLE. I'M 66 AND DISABLED. 2. EXCESSIVE OIL USE REPORTED BY TECHNICIANS DURING OIL CHANGE.
Service brakes, Jan 19, 2021
ORIGINAL FRONT BRAKE PADS HARDLY WARN AFTER 100000 MILES. REAR BRAKE PADS WARE OUT AT ABOUT 30000 MILES. CHECKED TEMPERATURE OF FRONT ROTORS AFTER DRIVING BARELY WARM, REAR BRAKE ROTORS EXTREMELY HOT.
Structure, Sep 23, 2020
VEHICLE LEAKS WATER INSIDE ON DRIVER SIDE FLOOR AND PASSENGER FLOOR.
Other or unspecified, Sep 10, 2020
I WAS ON THE HIGHWAY, AFTER DRIVING A LITTLE MORE THAN TWO HOURS. THE DASH BOARD LIT UP WITH MANY OF THE "TROUBLE LIGHTS". THE BRAKE LIGHT BEGAN FLASHING, EYE SIGHT WAS LIT, MEANING THAT IT WAS NO LONGER ENGAGED. AT OIL TEMP. CHECK ENGINE TRANSMISSION. ALL OF THE ABOVE. I AM LOOKING AT A PICTURE THAT I TOOK SHOWING THE MILEAGE AND THE WARNING LIGHTS. THE CAR CONTINUED TO OPERATE, WITHOUT ANY HESITATION AND I FELT THAT IT MUST "JUST BE AN ELECTRONIC ISSUE". IT HAPPENED TO ME ONCE BEFORE, ABOUT TWO YEARS AGO. I TOOK IT TO AN AUTO PARTS STORE FOR A QUICK DIAGNOSTIC AND THE GUY SAID IT WAS FINE TO DRIVE UNTIL I COULD GET BACK HOME TO THE DEALERSHIP. TWO DAYS LATER, THE WARNING LIGHTS DISAPPEARED! I UNDERSTAND NOW FROM VARIOUS THREADS ON THE INTERNET, THIS IS A COMMON PROBLEM WITH THE SUBARU'S CVT. IT IS SAD BECAUSE THEY APPARENTLY HAVE BEEN INFORMED OF THIS ISSUE AND THEIR ONLY RESPONSE IS A REPAIR TO THE CVT ($1500-2000) OR A NEW TRANSMISSION ALL TOGETHER ($5- 8K). I BOUGHT THIS VEHICLE AS NEW... I HAVE NOT OWNED A SUBARU BEFORE BUT WANTED THE "SECURITY OF A RELIABLE CAR". I DID PURCHASE THE EXTENDED WARRANTY, BUT THIS HAPPENED AFTER THE 100K MILES SO I HAVE NO RECOURSE. PLEASE HELP ALL OF THE SUBARU OWNERS OUT THERE!! IT'S NOT JUST THE OUTBACK MODEL, BUT SEVERAL OF THEIR VEHICLES AND IT SEEMS THAT IT IS SOMETHING THAT HAS BEEN HAPPENING OVER THE YEARS BUT THEY HAVE NOT BEEN MADE TO ADDRESS THIS DESIGN FLAW. SAFETY WISE-- I DON'T KNOW IF THE VEHICLE WILL JUST QUIT IN THE MIDDLE OF TRAFFIC, OR WHAT. WE TRIED THE "GENERAL FIXES" .... UNPLUG THE BATTERY FOR A FEW HOURS; WE PURCHASED A NEW GAS CAP SEAL; BUT NEITHER OF THOSE DID THE TRICK. I WANTED TO SEND MY CASE TO YOU BUT, ALSO, THIS COMING WEEK, I WILL BE DROPPING IT OFF AT THE DEALERSHIP TO SEE WHAT THEY HAVE TO SAY.
Electronic stability control (ESC), Sep 10, 2020
I AM UNABLE TO REMOVE MY VEHICLE KEY FROM THE IGNITION AFTER PLACING MY 2014 SUBARU OUTBACK INTO THE PARK POSITION WHILE THE VEHICLE IS STATIONARY AND I WANT TO GET OUT OF IT. THIS IS ALSO HAPPENING TO MY FATHER'S 2016 SUBARU OUTBACK. I DON'T WANT TO LEAVE THE KEY IN THE IGNITION WHEN IT IS PARKED ON A STREET. I CAN'T LOCK THE VEHICLE WITH THE KEY IN THE IGNITION BECAUSE I WOULDN'T BE ABLE TO GET BACK INTO IT UNLESS I CARRIED A SECOND KEY. PLEASE POST THIS FOR OTHER USERS. IT SEEMS A VEHICLE DEFECT AT LEAST WITH A SUBARU OUTBACK AS ANOTHER FRIEND ALSO HAD THIS HAPPEN TO HER. IT COST OVER $300 TO GET REPAIRED. THANK YOU.
Engine, Aug 31, 2020
WHEN I PURCHASED THE VEHICLE NEW, I WAS TOLD THAT THE OIL CHANGE NEEDED TO BE COMPLETED EVERY 7,500 MILES. ALMOST IMMEDIATELY, THE LOW ENGINE OIL LIGHT WOULD COME ON SHORT OF 7,500 MILES. SUBARU CHANGED WHEN THE OIL NEEDED TO BE CHANGED FROM 7,500 TO 6,000 MILES DUE TO THE OIL USAGE WITH THE ENGINE IN THIS OUTBACK YEAR. RECENTLY, I CANNOT DRIVE MUCH BEYOND 3,000 MILES WITHOUT THE LOW ENGINE OIL COMING ON AFTER NEW OIL CHANGES BY THE DEALERSHIP!! IT APPEARS AS THE VEHICLE AGES THE ENGINE OIL LIGHT IS COMING ON SOONER AND SOONER!! I CHECKED THE OIL LEVEL AND IT IS LOW WHEN THE LIGHT DOES COME ON. I FEEL SOMETHING IS VERY WRONG AND SUBARU NEEDS TO RECTIFY THE PROBLEM WHICH IS BECOMING VERY SERIOUS. THIS IS MY FIRST SUBARU AND I'VE NOT EXPERIENCED THESE ISSUES WITH ANY OTHER VEHICLE THAT I'VE OWNED FOR THE PAST 30+ YEARS. THANK YOU FOR YOUR TIME.
Service brakes, Jul 8, 2020
I HAVE CHANGE MY EMERGENCY BREAKS. HOWEVER.KEEP THE LIGHT ON.IDID TAKE TO SUBARU DEALER AND THEY TOLL ME NOT USES THE EMERGENCY BREAK..SAMETHING IS WRONG..
Power train, Jul 7, 2020
CAR MAKES EXCESSIVELY LOUD ROARING, WHINING NOISE IN ACCELERATION; IT'S RESPONSE IS UNPREDICTABLE. IT DOESN'T SHIFT AND THE DIFFERENTIAL IS THE LIKELY SOURCE OF PROBLEM. CAR HAS BEEN PROPERLY MAINTAINED ALL ALONG.TWO INDEPENDENT MECHANICS REPORTED THE CVT MUST BE REPLACED. SUBARU SERVICE INFORMED ME AFTER 120K MILE SERVICING. IT CAN STALL WITHOUT WARNING ANYWHERE ANYTIME CAUSING ACCIDENT, INJURY ETC. THOUGH I'M TOLD IT'S DANGEROUS TO DRIVE SUBARU IS UNWILLING TO TAKE RESPONSIBILITY, EXCEPT PAYING HALF OF THEIR $8000 CHARGE FOR A RE-MANNED CVT...NO RECALL! WHAT'S IT GOING TO TAKE SUBARU? YOUR INTEGRITY IS COMPROMISED; YOUR CLAIM OF QUALITY IS FALSE. YOU WANT OWNERS TO PAY FOR YOUR TECHNOLOGY PROBLEM. THOUGH THE CVT HAS A LONG HISTORY OF FAILURE, SUBARU HASN'T SOLVED THE PROBLEM OR IMPROVED THE TECHNOLOGY. INSTEAD OWNERS PAY $4,000 FOR A NEW, FAULTY CVT AND SUBARU CONTINUES TO AVOID RECALL. BUYERS ARE THE LOSERS.
Electrical system, Jun 30, 2020
HVAC FAN CONTROL SWITCH AND CONNECTOR MELTED
Electrical system, May 26, 2020
THE BACK-UP CAMERA STARTED FLICKERING WHEN BACKING IN PARKING LOT. THAT HAPPENED TWICE. THE NEXT TIME IT COMPLETELY STOPPED WORKING WHEN BACKING OUT OF DRIVEWAY. THE SCREEN DOESN'T EVEN SHOW THAT I'M BACKING-UP. *TR
Engine, May 23, 2020
THE CAR ENGINE DIES FOR A FEW SECONDS WHEN YOU MAKE A TURN OR ABOUT TO ENTER A HIGHWAY. THEN IT JUMPS AS IF NOTHING HAPPENED VERY DANGEROUS I AM SCARED TO DEATH. *TR
Fuel/propulsion system, May 16, 2020
AT APPROXIMATELY 50K MILES, A YEAR OR SO AGO, THIS CAR DEVELOPED A SERIOUS HESITATION WHEN TAKING OFF FROM A STANDSTILL OR TRYING TO GAIN SPEED FROM ANYWHERE FROM 20 TO 40 MPH. TRIED SEVERAL METHODS TO CORRECT THIS SUGGESTED BY OUR MECHANIC WHICH INCLUDED INJECTOR CLEANER, HIGH OCTANE GAS, MORE CLEANER, BETTER QUALITY GAS AND NOTHING HAS WORKED, WE HAVE READ THAT THERE NUMEROUS CUSTOMERS WITH THIS SAME PROBLEM BUT SUBARU DOES NOTHING. THERE SHOULD BE A RECALL ORE BUY-BACK. WE ARE CONCERNED WE WILL BE IN AN ACCIDENT BECAUSE IT WON'T MANEUVER PROPERLY WHILE IN TRAFFIC. *TR
Fuel/propulsion system, Mar 15, 2020
DELAYED GAS PEDAL RESPONSE=HESITATION TO ACCELERATE WHEN GAS PEDAL ENGAGED FROM A STATIONARY STOP. I HAVE EXPERIENCED THIS FAILURE TO ACCELERATE THE VEHICLE FROM A STOPPED POSITION IN EXCESS OF 25 TIMES OVER A MORE THAN 5 YEAR PERIOD. THE SUBARU IS NOT MINE BUT A RELATIVES CAR. IN EARLY FEBRUARY 2019, I WAS STOPPED AT A LIGHT ATTEMPTING TO MAKE A LEFT HAND TURN. TRAFFIC COMING AT ME WAS UP A HILL WITH A GRADE OF 6% OR MORE WHICH LIMITED THE LINE OF SIGHT FOR SOMEONE WANTING TO MAKE A LEFT HAND TURN AT THAT INTERSECTION. AS I STEPPED ON THE GAS TO MAKE THE TURN THERE WAS NO RESPONSE FROM THE CAR. THE CAR COMING UP THE HILL WAS UPON ME. I PUMPED THE GAS SEVERAL TIMES AND LUCKILY WAS ABLE TO MAKE IT THROUGH THE INTERSECTION. MY WIFE AND I WERE INCHES AWAY FROM BEING WACKED BY THE OTHER CAR. THE CAR APPROACHING HAS A SPEED LIMIT OF 45 MPH BUT WAS MOST LIKELY TRAVELING IN EXCESS OF 45 MPH. ONCE THROUGH THE INTERSECTION, WE PULLED TO THE CURB TO GATHER OURSELVES. THAT'S WHEN I SAID ENOUGH IS ENOUGH AND SENT TWO LETTERS TO TOM DOLL OF SUBARU. ONE IN FEBRUARY & APRIL 2019. HE OF COURSE PASS IT ON TO CSERVICE. THE INDIVIDUAL WROTE BACK SAYING NOTHING IS WRONG. I AM A PROFESSIONAL ENGINEER AND HAVE BEEN FOR MANY YEARS. I POINTED OUT ALL ENGINEERS INCLUDING AUTOMOTIVE ENGINEERS MUST ADHERE TO A CODE OF ETHICS & ADHERE TO THE ''HIGHEST STANDARDS OF HONESTY AND INTEGRITY, AND MUST BE DEDICATED TO THE PROTECTION OF THE PUBLIC HEALTH, SAFETY AND WELFARE AND MUST ADHERE TO THE HIGHEST PRINCIPLES OF ETHICAL CONDUCT.'' THAT MEANT NOTHING TO SUBARU. CLEARLY FROM MY EXPERIENCE THERE IS A PROBLEM WITH THE 2014 SUBARU OUTBACK AND IT'S RANDOM FAILURE TO ACCELERATE DUE TO A DELAYED GAS PEDAL RESPONSE.
Air bags, Mar 2, 2020, crash
TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE AIR BAGS DEPLOYED WITH EXCESSIVE FORCE WHILE DRIVING AT APPROXIMATELY 20 MPH THE CONTACT'S VEHICLE T-BONED THE FRONT OF ANOTHER VEHICLE THE CONTACT SOUGHT MEDICAL ATTENTION FOR FIRST DEGREE BURNS AND A CUT ON ONE SIDE OF THE FACE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, HIS VEHICLE T-BONED THE FRONT OF ANOTHER VEHICLE. AS A RESULT THE FRONTAL AIR BAGS DEPLOYED WITH EXCESSIVE FORCE. THE POLICE DEPARTMENT WAS PRESENT AND A REPORT WAS ISSUED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Air bags, Feb 15, 2020
OVER THE LAST YEAR, THIS VEHICLE HAS HAD TWO DISTINCT TAKATA AIRBAG RECALLS. I HAVE RECEIVED NOTICES FROM OUR DEALERSHIP AND FROM SUBARU CORPORATE, ATTACHED. I AM LIVING IN BOSNIA AS A US DIPLOMAT. THERE IS NOT A SUBARU DEALERSHIP IN THIS COUNTRY. I ACCOMPLISHED THE LAST RECALL, WITH SIGNIFICANT LOGISTICAL DIFFICULTY, WITH THE HELP OF THE SUBARU DEALERSHIP IN CROATIA. HOWEVER, THERE IS A CURRENT OPEN RECALL FOR THE PASSENGER-SIDE AIRBAG (RECALL ID BTM3-EFX). DESPITE MULTIPLE EMAILS TO THE DEALER (BYER SUBARU IN ALEXANDRIA, VA) WHERE WE PURCHASED THE CAR AND TO MY CONTACTS IN CROATIA, I HAVE NOT RECEIVED ANY ASSISTANCE. THE DEALERSHIP IN CROATIA WAS, SUPPOSEDLY, CONTACTING SUBARU ITALIA, BUT TO DATE, I HAVE NOT MADE ANY PROGRESS IN RESOLVING THIS RECALL. I VERY MUCH NEED GUIDANCE AS THIS IS A FAMILY CAR AND, ACCORDING TO THE RECALL NOTICES, THIS IS A SIGNIFICANT SAFETY ISSUE. WHEN I CONTACTED SUBARU CORPORATE IN THE PAST, I WAS ADVISED THAT, BECAUSE THE CAR WAS OVERSEAS, THEY BELIEVED THEY WERE ABSOLVED OF ANY RESPONSIBILITY, A RIDICULOUS CLAIM.
Engine, Feb 12, 2020
MY TRANSMISSION ON MY 2014 SUBARU OUTBACK BLEW ON ME IN DECEMBER 2019. I WAS IN MOTION TURNING OFF THE HIGHWAY TO AN INTERSECTION
Engine, Feb 9, 2020
I HAVE A 2014 SUBARU OUTBACK WITH AN EXCESSIVE OIL CONSUMPTION ISSUE. SUBARU RECENTLY SETTLED THE CLASS ACTION FOR THE SAME ISSUE FOR SEVERAL VEHICLE MODELS BUT NOT MY VEHICLE IS INCLUDED. MY VEHICLE HAS SHOWN THE EXCESSIVE OIL CONSUMPTION ISSUE WHEN I DROVE ABOUT 50K MILES. I WENT TO SUBARU DEALERSHIP, SUBARU IMPORTS OF TROY IN MI, FOR THE ISSUE BUT THEY JUST REFILLED THE OIL WHEN I ASKED THEM TO CHECK IT. AT 61,721 MILES, THE DEALERSHIP FIRST TESTED IT BUT I BELIEVE THEY OVERFILLED THE OIL WHEN TESTING BECAUSE THE ISSUE CAME BACK AFTER THE TEST. WHENEVER I COMPLAINED ABOUT THE ISSUE, THE DEALERSHIP JUST REFILLED THE OIL. BUT RECENTLY WHEN I STRONGLY COMPLAINED ABOUT IT BY MENTIONING REPORTING TO NHTSA, THE DEALERSHIP ASKED ME TO CONTACT SUBARU AMERICA AND TO GET THE APPROVAL OF EXTENDED WARRANTY SO THAT THEY CAN FIX MY CAR. I CONTACTED SUBARU AMERICA BUT THE CUSTOMER SERVICE SAID THAT THEY CAN'T PROVIDE ME WITH THE EXTENDED WARRANTY BECAUSE I HAVE PASSED 5YEAR/60KM WARRANTY ALREADY. I REPORTED THE ISSUE TO THE SUBARU DEALERSHIP BEFORE THE WARRANTY EXPIRED BUT THEY CHEATED ME TO OVERFILL THE ENGINE OIL AND KEPT REFILLING WHEN I WENT THERE WITH THE LOW ENGINE OIL WARNING LIGHT ON. THE FACT IS THAT THE ISSUE CAME BEFORE THE WARRANTY BUT IT WAS NOT TAKEN CARE OF IN A FAIRWAY. SUBARU AMERICA SHOULD TAKE THE RESPONSIBILITY OF THE DEFECTIVE PART FOR MY VEHICLE AND COMPENSATE MY TIMES AND STRESSES BECAUSE I HAVE HAD TO GO TO THE DEALERSHIP EVERY OTHER MONTH TO REFILL THE OIL AFTER 50K MILES. I HAVE HAD SEVERAL VEHICLES BUT SUBARU HAS ONLY THIS ISSUE. AND SUBARU AMERICA SHOULD CHECK THE DEFECTIVE ENGINE PARTS FOR OTHER VEHICLES, WHICH ARE NOT INCLUDED IN THE SETTLEMENT FOR THE SAFETY OF THEIR CUSTOMERS. I AM CONCERNED THAT THE DEALERSHIP AND SUBARU AMERICA KEEP CHEATING THE CUSTOMERS BY NOT TAKING CARE OF CUSTOMER SAFETY. THANKS,
Electrical system, Feb 3, 2020
MY BACK-UP CAMERA COMPLETELY STOPPED WORKING. THE CAR DOESN'T EVEN SWITCH INTO A MODE WHERE I CAN SEE THE CAMERA WHEN I SHIFT THE CAR INTO REVERSE; IT STAYS ON WHATEVER SCREEN IT WAS ON. NOTHING HAPPENED TO THE VEHICLE, IT JUST QUIT WORKING YESTERDAY AFTERNOON.
Electrical system, Jan 10, 2020
SINCE 5/2019 MY SUBARU HAS BEEN IN FOR SERVICE 5 TIMES DUE TO THE DASHBOARD LIGHTS FLASHING WHILE DRIVING. THE BRAKE LIGHT, CHECK ENGINE LIGHT, AND THE CRUISE CONTROL LIGHT. MY REMOTE STARTER AND RADIO DO NOT WORK EITHER. EACH TIME IT'S BROUGHT IN FOR THE SAME PROBLEM I AM GIVEN A DIFFERENT REASON, CHARGED A FEE AND SENT ON MY WAY, UNTIL IT HAPPENS AGAIN! GETTING A LITTLE TIRED OF HAVING MY CHAIN YANKED. SUBARU NEEDS TO DO A RECALL FOR THIS RECURRING PROBLEM.MY CAR RAN FINE UNTIL THE PASSENGER AIR BAG WAS CHANGED, DUE TO A RECALL.
Visibility/wiper, Dec 28, 2019
WHILE DRIVING ON HIGHWAY WINDSHIELD CRACKED IN AN ARC PATTERN STARTING FROM THE DRIVERS SIDE TO PASSENGER SIDE RESULTING IN A PERFECT SYMMETRICAL PATTERN. IT WAS AROUND 10 DEGREES OUTSIDE AND THE VEHICLES DEFROST AND HEAT WERE ON HIGH. NO OBJECT HIT WINDSHIELD BEFORE CRACK FORMED. VERY LOUD CRACKING NOISE AND SLOW FROM LEFT TO RIGHT FORMATION. I WENT TO THE DEALERSHIP TO HAVE THEM LOOK AT WHAT CAUSED CRACK AND THEY SAID "MUST HAVE BEEN CAUSED BY A ROCK". AT THAT TIME THERE WAS NO EVIDENCE OF A CHIP IN WINDSHIELD, JUST THE CRACK. LATER IN THE YEAR I AGAIN WENT TO THE DEALERSHIP BECAUSE OF THE TECHNICAL BULLETIN ABOUT CRACKS HAPPENING IN THIS LOCATION ON THE WINDSHIELD AND WHILE USING DEFROSTER. THEIR RESPONSE WAS NOT OCCURRING WITH 2014 OUTBACKS. IN JUNE I WENT TO LOU FUSZ DEALERSHIP TO DISCUSS THIS PROBLEM. BY NOW MORE THAN 6 MONTHS SINCE OCCURRENCE, THERE ARE ROCK CHIPS IN WINDSHIELD THEREFORE THEY SAID CAUSED BY ROCK. I FIRMLY BELIEVE THIS HAPPENED DUE TO THE DEFROST MECHANISM LOCATION AND THE INTEGRITY OF THE WINDSHIELD GLASS.
Power train, Dec 9, 2019
CVT TRANSMISSION STALLED ON FREEWAY, THEN LOCKED UP, PUTTING US INTO SKID. VERY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN SERIOUS INJURY ACCIDENT. WAS ABLE TO RESTART AND LIMP TO EMERGENCY LANE. SPEED WAS 65 MPH ZONE. VERY SCARY FOR US. HAD PREVIOUSLY COMPLAINED TO SUBARU OF PROBLEM, BUT THEY DIDN'T GIVE IT A FULL DIAGNOSTIC AND SAID TO DRIVE IT UNTIL IT BROKE. WE HAVE OPENED A CASE WITH SUBARU AMERICA.