2014 Subaru Outback
Problems, recalls and owner-reported issues
Air bags is the leading concern among 208 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Outback model years with reports.
Of the 2014 reports, 14 involved a crash and 2 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
Power train, automatic transmissionAug 1, 2013
Subaru of America is recalling certain model year 2014 Legacy 3.6R and Outback 3.6R and 2013 Tribeca vehicles manufactured June 12, 2013, through June 28, 2013 and equipped with 5-speed automatic transmissions. In the affected vehicles, the parking rod may come loose inside the automatic transmission.
As a result of the parking rod detaching, the transmission may not be able to be moved from the "park" position preventing the vehicle from being moved or driven. Furthermore, even with the transmission shifted into the 'park' position, the parking mechanism may not engage, and the vehicle may roll away while in the "park" position, increasing the risk of a crash.
Subaru will notify owners, and dealers will replace the transmission, free of charge. The recall began during August 2013. Owners may contact Subaru at 1-800-782-2783. Subaru's recall number is WQJ-46.
Campaign 13V336000 on NHTSA.gov
Representative owner complaints
208 reports, newest first.
Electrical system, Dec 7, 2019
BATTERY FAILING PREMATURELY EVEN NEW. LEAVING DRIVERS AND OCCUPANTS STRANDED IN WINTER FREEZING , OR SUMMER HOT WEATHER. I HAD TOTAL OF 4 EPISODES OF BATTERY FAILURE IN MY 2014 OUTBACK BOUGHT NEW ON 8/12/2014. SUBARU FACTORY BATTERY FAILED TWICE WHEN CAR WAS LESS THEN 20K MILES IN JANUARY 2017, REPLACED UNDER WARRANTY, THEN AGAIN FAILED TWICE AGAIN WITH THE REPLACED BATTERY 11/26/2019 AT 47K MILES. SUBARU DEALER REFUSED TO REPLACE THE BATTERY THIS TIME STATING WARRANTY HAD EXPIRED. RESEARCHED ONLINE FOUND SIMILAR COMPLAINTS ABOUT SUBARU BATTERIES BELOW: VEHICLE 2015 SUBARU OUTBACK 2.5I LIMITED 4DR SUV AWD (2.5L 4CYL CVT) REVIEW I HAVE HAD PERSISTENT PROBLEMS WITH A DEAD BATTERY. IF I DON'T DRIVE THE CAR FOR AT LEAST ONE-HALF HOUR EACH DAY,THE ... 3.9/5(196) MILEAGE: 106400 DRIVE TRAIN: ALL WHEEL DRIVE MPG: 25 COMBINED MPG SUBARU BATTERY PROBLEMS? QUESTIONS ABOUT SUBARU BATTERY ON ... HTTPS://WWW.JUSTANSWER.COM/TOPICS-BATTERY SUBARU BATTERY PROBLEMS A CAR OR AUTOMOBILE BATTERY IS A DEVICE WHICH STORES AND SUPPLIES ELECTRICAL ENERGY. THIS IS SUPPLIED TO THE IGNITION SYSTEM, APPLIANCES AND LIGHTS, AND TO POWER THE STARTER MOTOR. AN AUTOMOBILE BATTERY CAN BE RECHARGED WHICH BEGINS TO HAPPEN ONCE THE ENGINE IS STARTED. BATTERY ON MY NEW 2017 SUBARU FORESTER RUNS DOWN - CAR ON ... NOV 18, 2017 ABOUT 3 WEEKS AGO I HAD A DEAD BATTERY THAT I NEEDED ... JUL 21, 2012 SUBARU ALTERNATOR TROUBLESHOOTING QUESTIONS ANSWERED
Electrical system, Oct 29, 2019
TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. WHILE DRIVING, THE TRACTION CONTROL, BRAKE, AND ATM OIL TEMPERATURE WARNING INDICATORS ILLUMINATED. WHEN THE FAILURE OCCURRED, THE GEARS AND CRUISE CONTROL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO GROVE SUBARU OF SILVERTHORNE (171 9TH ST, SILVERTHORNE, CO 80498, (970) 276-6039) WHERE IT WAS DIAGNOSED THAT CODE: P0971 FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Air bags, Oct 22, 2019
TURNING AT LOW SPEED, AIRBAG SPONTANEOUSLY DEPLOYED.
Service brakes, Oct 3, 2019
EBRAKE COMES ON INTERMITTENTLY WHILE DRIVING IN TOWN.
Air bags, Structure, Visibility/wiper, Sep 16, 2019, crash
I WAS DRIVING AT ABOUT 65 MILES/HOUR ON HIGHWAY 17 NEAR APALACHIN, NY, WHEN A DEER JUMPED FROM THE RIGHT SIDE AND HIT THE FRONT OF MY CAR. BOTH FRONT AIRBAGS DEPLOYED. IMMEDIATELY, THE GAS RELEASED FROM THE AIRBAGS COMPLETELY FOGGED THE WINDSHIELD REDUCING VISIBILITY ZERO, SO I COULD NOT SEE WHERE I WAS GOING DURING THE BRAKING PERIOD. FORTUNATELY, I ONLY SHIFTED TO THE OTHER LINE AND THERE WERE NO OTHER CARS AROUND. THE GAS DEPOSIT REMAINED ON THE WINDSHIELD AND I HAD TO USE A CLOTH TO CLEAN IT. IN MY OPINION, THE FOGGED WINDSHIELD RESULTING FROM THE AIRBAG DEPLOYMENT WAS A MUCH HIGHER SAFETY HAZARD THAN THE COLLISION WITH THE DEER ITSELF. AN UNRELATED COMPLAINT IS THAT AFTER THE CAR STOPPED, THE DOORS WERE BLOCKED (WOULD NOT OPEN) FOR HALF A MINUTE OR SO.
Engine, Sep 6, 2019
OIL LIGHT COMES ON AFTER 3000 MILES FROM OIL CHANGE. SOMETIMES IMMEDIATELY AFTER OIL CHANGE DESPITE HAVING FULL LEVEL. OIL LEVELS CAN DROP SIGNIFICANTLY FROM OIL CHANGES. OIL HAS BEEN CHANGED BY DEALER AND OWNER WITH SAME RESULTS. HAPPENS WHEN ASCENDING AND DESCENDING HILLS.
Visibility, Aug 21, 2019
TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. DURING A RAINSTORM, WATER ENTERED THE VEHICLE THROUGH THE SUN ROOF AND DRENCHED THE CABIN. THE FAILURE CAUSED $1,769 WORTH OF DAMAGE. THE FAILURE OCCURRED BECAUSE A DRAIN TUBE ON THE SUN ROOF BECAME CLOGGED AND CAUSED THE WATER TO BACK UP AND ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO CHATHAM PARKWAY SUBARU (7 PARK OF COMMERCE WAY, SAVANNAH, GA 31405, (888) 430-0231) WHERE IT WAS DETERMINED THAT THE DRAINS WERE CLOGGED. THE DEALER CLEANED THE DRAINS, REPLACED THE CARPET, AND REPLACED THE AMPLIFIER AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE FAILURE WAS MISSED DURING AN EARLIER SERVICE VISIT WITH THE DEALER THAT COULD HAVE PREVENTED THE FAILURE. THE FAILURE MILEAGE WAS 89,904.
Electrical system, Aug 19, 2019
WHILE DRIVING LOCALLY THE INDICATOR LIGHTS ON THE DASHBOARD STARTED FLASHING (CRUISE CONTROL, CHECK ENGINE AND BRAKE LIGHTS).PARKED CAR, CHECKED GAS CAP AND DISCONNECTED BATTERY AND CLEANED TERMINALS, PROBLEM CONTINUED. TOOK THE CAR TO OUR LOCAL AUTO MECHANIC (AFTER SOME NOT SO PLEASANT DEALINGS WITH SUBARU) 7/22/19 HE PERFORMED COMPUTER DIAGNOSTIC AND FOUND FAULTY OXYGEN SENSOR. $601.38. CAR WORKED WELL UNTIL TODAY. RETURNING HOME FROM STORE THE LIGHTS ARE FLASHING AGAIN BACK TO THE MECHANIC. 18,000 MILES ON THE CAR!
Engine, Jul 31, 2019
TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IRA SUBARU (LOCATED AT 97 ANDOVER ST, DANVERS, MA 01923, (978) 739-8850) WHERE IT WAS DIAGNOSED THAT A SHORT BLOCK MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 79,000.
Service brakes, Jul 23, 2019
TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT STATED THAT THE BRAKE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SUBARU NAPLETONS SCHAUMBURG SUBARU (911 WEST HIGGINS ROAD, SCHAUMBURG, IL 60195, (847) 884-6000) WHERE IT WAS DIAGNOSED THAT THE BRAKE MODULATOR FAILED. THE MODULATOR WAS NOT REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: N1-45447123655. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000.
Air bags, Jul 17, 2019, crash
TL* THE CONTACT OWNED A 2014 SUBARU OUTBACK. THE CONTACT WAS DRIVING ABOUT 35 MPH, WHEN AN ONCOMING VEHICLE LOST CONTROL AND CRASHED INTO ANOTHER VEHICLE, HIT THE GUARD RAIL AND CAUSING THE CONTACT'S VEHICLE TO REAR END THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND TWO OF HER CHILDREN, IN THE VEHICLE, RECEIVED CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. ALL THREE WERE TAKEN TO THE EMERGENCY ROOM. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS PROVIDED A CASE NUMBER. THE CONTACT STATED THAT THREE MONTHS PRIOR TO THE CRASH, THE A RECALL (NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS)) WAS REPAIRED BY THE SHEEHY SUBARU OF SPRINGFIELD DEALER (70- 957-1623, LOCATED AT 6571 BACKLICK ROAD, SPRINGFIELD, VA 22150. THE FAILURE MILEAGE WAS 116,000.
Structure, Jul 10, 2019
IN SEPTEMBER 2017, THE DRIVER'S SIDE REAR DOOR CHILD SAFETY LOCK ON MY 2014 OUTBACK BECAME STUCK IN THE LOCKED POSITION. THIS MEANS PASSENGERS CANNOT GET OUT UNLESS SOMEONE OPENS THE DOOR FROM THE OUTSIDE. THIS IS A HUGE SAFETY CONCERN. ASKED DEALERSHIP TO FIX IT FOR FREE, BUT THEY WOULD ONLY GIVE ME HALF OFF. THEN TODAY (JULY 10, 2019) I DISCOVERED THAT THE SAME DOOR ON MY 2009 IMPREZA IS HAVING A SIMILAR PROBLEM. THE SWITCH CAN STILL MOVE FROM LOCKED TO FREE, BUT THE DOOR WILL NO LONGER OPEN FROM THE INSIDE. I THINK SUBARU HAS A DEFECTIVE CHILD SAFETY LOCK THAT NEEDS TO BE RECALLED.
Power train, Jul 1, 2019
WHEN DRIVING THE TRANSMISSION WILL SLIP OUT OF GEAR NOT ALLOWING YOU TO ACCELERATE AND THEN IT WILL GO BACK INTO GEAR SHIFTING INTO GEAR EXTREMELY HARD. NOT SAFE FOR HIGHWAY DRIVING
Air bags, Jun 24, 2019, crash
AS PART OF THE TAKATA RECALL, WE HAD THE AIRBAGS ON OUR 2014 SUBARU OUTBACK REPLACED BY THE DEALER ON MAY 8, 2019. ON MAY 22, 2019, WE WERE SITTING AT A CITY STOPLIGHT WHEN WE WERE HIT HEAD ON BY ANOTHER DRIVER GOING 40-50 MPH. IN SPITE OF A DIRECT HIT TO THE FRONT AIRBAG SENSORS, THE AIRBAGS DID NOT DEPLOY ON OUR 2014 SUBARU OUTBACK. WHEN WE NOTIFIED THE DEALER WHO DID THE REPLACEMENT OF THE FAILED AIRBAGS, THEY REFUSED TO COMMENT.
Power train, Jun 5, 2019
TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. WHILE REVERSING OUT OF A DRIVEWAY, THE CONTACT STOPPED THE VEHICLE, SHIFTED INTO PARK, AND EXITED THE VEHICLE. SUDDENLY, THE VEHICLE LURCHED FORWARD AND STRUCK AND DRAGGED THE CONTACT. THE VEHICLE DROVE OVER A BRUSH AND FINALLY CAME TO A STOP. THE CONTACT WAS NOT INJURED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE HAD AN EXTENDED WARRANTY UP TO 120,000 MILES. THE FAILURE MILEAGE WAS 93,880.
Air bags, Jun 3, 2019
PASSENGER AIRBAG LIGHT AND WARNING TONE SOUND WHEN OCCUPANT IS IN SEAT AND CAR IS MOVING. BEEN TO THE DEALER 6 TIMES. THE SEAT BELT LATCH WAS REPLACED, OCCUPANT DETECTION SENSOR REPLACED, SEAT WAS REPLACED. SENSORS RECALIBRATED BY DEALER. PROBLEM STILL PERSISTS AND WE'RE NOW TOLD IT CAN'T BE FIXED. DEALER WILL NOT SAY IF THE AIRBAGS WILL OR WILL NOT DEPLOY IN AN ACCIDENT. CAR IS ESSENTIALLY UNDRIVEABLE AS THE WARNING TONE IS CONSTANT AND PASSENGER RESTRAINT AND SAFETY SYSTEM IS COMPROMISED.
Other or unspecified, Visibility/wiper, May 30, 2019
SUNROOF DRAINS CLOG CAUSING WATER TO LEAK INTO CAR. THIS OCCURS WHEN RAINING OR WASHING CAR. INTERIOR WINDOWS BECOME VERY FOGGY AND OFTEN TIMES IT IS NECESSARY TO WIPE THEM DOWN WITH A CLOTH. DEALER WAS WILLING TO REMOVE STANDING WATER FROM CAR AND SEATS AS A "ONE TIME COURTESY" AND INDICATED THAT THEY WOULD CLEAR DRAINS DURING EACH CAR SERVICE PERFORMED BY THEM. RECENTLY HAD THE DRAINS CLEANED, WE HAVE HAD 4 FLASH FLOOD WARNINGS SINCE THEN AND WATER CONTINUES TO LEAK INTO THE INTERIOR (BOTH WHEN DRIVING OR STATIONARY). THIS IS A KNOWN PROBLEM TO SUBARU BUT I HAVE YET TO SEE A RECALL. THIS IS CERTAINLY BOTH A SAFETY AND HEALTH ISSUE (VISIBILITY/MOLD/MILDEW). LEAKING HAS OCCURRED DURING THE PAST 3 YEARS, PERHAPS A BIT MORE. WE HAVE A 2006 VOLVO THAT HAS A SUNROOF AND NO LEAKS!
Visibility/wiper, May 29, 2019
SPONTANEOUS CRACK IN WINDSHIELD, BEGINNING AT THE BOTTOM CENTER, WHILE CAR WAS PARKED OVERNIGHT.
Exterior lighting, May 18, 2019
LOW BEAM HEADLIGHTS KEEP BURNING OUT EVERY FEW MONTHS.
Air bags, May 9, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF THE NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BUD CLARY CHEVROLET (1030 COMMERCE AVE, LONGVIEW, WA 98632 (360)-423-1700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION CONNECTED. .*BF AIRBAG WAS REPLACED.*JB
Air bags, May 1, 2019
TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUMMER SUBARU (7211 W MEQUON RD, MEQUON, WI 53092, (262) 208-7660) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Apr 13, 2019
TAMAKA RECALL NOTICE IN MARCH 2019 FOR THE PASSENGER FRONT AIRBAG REPLACEMENT AND CONTACTED MY TWO LOCAL DEALERS IN RICHMOND VA FIND DAD ONE DEALER IS BROOKE UP TILL JULY 2 019 AND THE OTHER IS BOOKED UP UNTIL AUGUST 2019.CALL
Structure, Mar 29, 2019
ON TWO OCCASIONS IN THE LAST SIX MONTHS MY HOOD LATCH HAS RELEASED WHILE DRIVING ON THE HIGHWAY AT SPEEDS OF 65 TO 70 MPH. THE FIRST OCCASION WAS ON NOVEMBER 14, 2018 AND THE SECOND OCCASION WAS TODAY FRIDAY MARCH 29, 2019. ON BOTH OCCASIONS, THE SAFETY LATCH HELD BUT THE HOOD VIBRATED UP AND DOWN UNTIL I WAS ABLE TO COME TO A COMPLETE STOP AND PUSH DOWN ON THE HOOD TO RE-ENGAGE THE PRIMARY LATCH. ON BOTH OCCASIONS I WAS SURROUNDED BY NUMEROUS VEHICLES GOING THE SAME SPEED. I HAVE SIGNIFICANT CONCERNS THAT THE HOOD MAY OPEN COMPLETELY WHILE I AM DRIVING DOWN THE HIGHWAY CREATING AN ACCIDENT AND OR INJURIES. I HAVE CHECKED THE MECHANISM AND THERE ARE NO OBSTACLES. ADDITIONALLY, THE TIME BETWEEN THE FIRST DISENGAGEMENT AND THE SECOND WAS MORE THAN FOUR MONTHS AND THE VEHICLE HAD NOT BEEN IN FOR ANY SERVICES THAT WOULD REQUIRE THE HOOD BEING OPENED. I HAVE SEEN THAT OTHER SUBARU MODELS HAVE BEEN RECALLED FOR THIS SAME ISSUE AND BELIEVE THIS NEEDS TO BE THOROUGHLY INVESTIGATED. A REVIEW OF THE WEB SHOWS NUMEROUS COMPLAINTS. I PURCHASED THIS VEHICLE NEW AND DID NOT HAVE ANY PROBLEMS PRIOR TO THESE TWO OCCASIONS.
Air bags, Mar 23, 2019
TAKATA RECALL RECEIVED RECALL NOTICE WEEK OF 3/11/2019. CALLED SUBARU DEALER (206-782-7475) AS INSTRUCTED IN LETTER ON 3/23/2019. INFORMED THAT THEY WOULD BE UNABLE TO PERFORM RECALL SERVICE UNTIL 9/9/2019, EVEN THOUGH THEY *DO* HAVE SLOTS OPEN FOR OTHER WORK. THIS DELAY (ALMOST 6 MONTHS) SEEMS UNREASONABLE.
Air bags, Mar 21, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). CONTINENTAL SUBARU (4900 OLD SEWARD HWY, ANCHORAGE, AK) AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.