2018 Tesla Model 3
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 1,025 owner complaints filed for this model year. This is the highest complaint count among 9 Model 3 model years with reports.
Of the 2018 reports, 102 involved a crash and 4 involved a fire. 44 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsAug 5, 2026
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Campaign 26V507000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 17, 2024
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Driving with improperly inflated tires increases the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Campaign 24V935000 on NHTSA.gov
Seat belts, front, warning light/devicesMay 28, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign 24V376000 on NHTSA.gov
Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Campaign 24V153000 on NHTSA.gov
Electrical system, instrument cluster/panelJan 30, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign 24V051000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareDec 12, 2023
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign 23V838000 on NHTSA.gov
Suspension, frontMar 31, 2023
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-31-001. This recall is an expansion of previous recall number 21V-835.
Campaign 23V235000 on NHTSA.gov
Steering, automated/adaptive steeringFeb 15, 2023
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign 23V085000 on NHTSA.gov
Seat belts, rear/other, anchorageOct 21, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Campaign 22V798000 on NHTSA.gov
Visibility, power window devices and controlsSep 19, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Campaign 22V702000 on NHTSA.gov
Electrical system, instrument cluster/panelApr 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
Campaign 22V263000 on NHTSA.gov
Electrical system, softwareApr 12, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Campaign 22V235000 on NHTSA.gov
Back over prevention, display functionMar 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Campaign 22V169000 on NHTSA.gov
Electrical system, softwareFeb 4, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Campaign 22V063000 on NHTSA.gov
Electrical system, softwareFeb 1, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Campaign 22V045000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareJan 27, 2022
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Failing to stop at a stop sign can increase the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Campaign 22V037000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 21, 2021
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Campaign 21V00D000 on NHTSA.gov
Forward collision avoidance, sensing system, cameraOct 29, 2021
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Campaign 21V846000 on NHTSA.gov
Seat beltsMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Campaign 21V389000 on NHTSA.gov
Representative owner complaints
1,025 reports, newest first.
Other or unspecified, Jun 19, 2020
MY TESLA MODEL 3 HAS AN ISSUE KNOW AS PHANTOM TOUCH, WHICH, BASED ON THE TESLA FORMS IS NOT A PROBLEM THAT IS UNIQUE TO ME, BUT IT OCCURS WITH MANY EARLY PRODUCTION MODEL 3S. ACCORDING TO THE DISCUSSIONS IN TESLA FORUMS, PHANTOM TOUCH IS A HARDWARE PROBLEM THAT IS RESOLVED BY REPLACING THE TOUCH SCREEN. PHANTOM TOUCH HAS HAPPENED TO ME THREE TIMES, THE FIRST TWO WERE WHEN I FIRST GOT IN THE CAR, AND I JUST REBOOTED THE SYSTEM BEFORE DRIVING. THE THIRD TIME IT HAPPENED WHILE MY WIFE WAS DRIVING AND IT CREATED A POTENTIALLY DANGEROUS SITUATION. THE SCREEN PICKS UP PHANTOM SIGNALS AND STARTS CHANGING THINGS LIKE RADIO VOLUME AND CHANNELS, HVAC SETTINGS ETC. BASED ON MY EXPERIENCE, IT ALSO TURNS ON AN OFF WIPERS AND HEADLIGHTS. IT WAS A GOOD THING WHEN IT HAPPENED WHILE DRIVING IT WAS DAYLIGHT WITH NO RAIN, IF IT WERE DARK OR RAINING IT COULD HAVE EASILY CAUSED AN ACCIDENT. BASED ON THE MESSAGES ON THE SCREEN IT SEEMS THAT THE CAMERA AND OTHER SAFETY SYSTEMS MAY HAVE ALSO BEEN DISABLED BY PHANTOM TOUCH, AND ONE OF THE SCREENS THAT APPEARED WHILE IT WAS GOING CRAZY WAS TO CHANGE THE SPEED OF THE VEHICLE WHILE ON CRUISE CONTROL. I GAVE TESLA THE DATE AND TIME OF THE LAST PROBLEM, NOTING THAT IT OCCURRED ON JUNE 16 AT 11 AM PLUS OR MINUS 10 MINUTES. I WAS SURPRISED WHEN THEY SAID A REPAIR COULD NOT BE MADE UNLESS I WAS MORE EXACT WITH THE TIME OF THE ISSUE SO LOGS COULD BE REVIEWED, AND I NEEDED TO DOCUMENT THE OCCURRENCE BY MY TAKING A PICTURE OF THE SCREEN 'GOING WILD' (I GUESS WHILE DRIVING). I FEEL THAT MY JUST REPORTING THAT I HAD THE ISSUE, AND THAT IT CREATED A POTENTIALLY DANGEROUS SITUATION, SHOULD HAVE BEEN SUFFICIENT TO HAVE TESLA FIX THE PROBLEM. I GUESS TESLA IS WAITING FOR SOME ACCIDENTS TO OCCUR BEFORE ADMITTING IT NEEDS TO BE ADDRESSED. *TR
Electrical system, Vehicle speed control, Electronic stability control (ESC), May 5, 2020, crash
SEVERAL ONGOING ISSUES WITH TOUCH SCREEN FAILURE (BLACK OUTS) MALFUNCTION, HAS BEEN REPAIRED MORE THAN 3 TIMES CONTINUES TO BE ISSUE * ONGOING ACCELEROMETER MALFUNCTION * ALL OF SUDDEN RECEIVE ERROR MESSAGE STABILITY CONTROL DISABLED * --REGENERATIVE BRAKING DISABLED * --AUTOMATIC EMERGENCY BRAKING IS DISABLE * ONGOING PHONE KEY AND CONNECTION ISSUES, ANTENNA ISSUES, UNABLE TO CONNECT TO BLUETOOTH. REPEATED ISSUES HAVE NOT BEEN RESOLVED BY TESLA SERVICE DEPT * TOUCH SCREEN FAILURE (BLACK OUTS)AND CONSISTENT ISSUES WITH CONNECTIVITY WIFI. * MASS MALFUNCTION OF INTERNAL HARDWARE * VOICE CONTROL BARELY WORKS * SEATBELT SENSOR MALFUNCTION * ISSUE WITH BREAKING NOISE, SCREECHING * UNCONTROLLABLE ACCELERATION WHILE ONGOING CHRONIC UNINTENDED ACCELERATION PROBLEMS, SUCH A ACCELERATE OUT OF CONTROL, JERKING, BRAKING ALL OF SUDDEN WHILE DRIVING. SUDDENLY ACCELERATION * THESE ARE ONGOING ISSUES WITH OUR TESLA MODEL 3. SEVERAL OF THESE MALFUNCTIONS HAVE BEEN ADDRESSED WITH TESLA SERVICE DEPARTMENT MORE THAN 3 TO 4 IN THE LAST SIX MONTHS. FILED COMPLAINT ON 8/30/2019 NHTSA ID# 11301634. *TR
Other or unspecified, Apr 26, 2020, crash
UNINTENDED SUDDEN SELF ACCELERATION CAR WAS SITTING AT COMPLETE STOP FOR 1-2 MINUTES. NO MUSIC WAS PLAYING, AND I WAS NOT ON PHONE. WHILE THE LIGHT WAS STILL RED, THE CAR SUDDENLY SELF-ACCELERATED, WAS PROPELLED FORWARD FORCEFULLY, WITH EXTREME, INTENSE VELOCITY. THE CAR WAITING IN FRONT OF MINE WAS IMPACTED, AS WELL AS THE CAR IN FRONT OF THIS CAR. BOTH WERE LARGE SUVS, AND BOTH WERE DAMAGED. IT WAS FORTUNATE THAT 2 HEAVY SUV'S WERE ABLE TO STOP THE TESLA, WHICH WAS OUT OF MY CONTROL. THE TESLA AIRBAGS WERE ACTIVATED, AND THE INSURANCE COMPANY DETERMINED THE CAR A TOTAL LOSS, AN INDICATION HOW POWERFUL THE ACCELERATION MUST HAVE BEEN.
Structure, Apr 9, 2020
FRONT WINDSHIELD HAS PROPAGATING CRACK STARTING ON UPPER RIGHT SIDE OF WINDOW EXTENDING DOWN AND TO THE DRIVERS SIDE. FINDING THAT IT IS COMMON WITH THE TESLA VEHICLES ON THE INTERNET SEARCH. FEEL DEFECT IN OR GLASS IS TOO THIN AND CAN'T TAKE THE FLEXING OF THE FRAME OF THE CAR. CRACK STARTED WHILE DRIVING WITHOUT ANY OUTSIDE ASSAULT.
Vehicle speed control, Mar 19, 2020
WHILE REVERSING INTO MY 2 CAR GARAGE INTO THE CENTER OF THE GARAGE SPACE, I CAME TO A STOP (AUTO HOLD AFTER BRAKING TO A STOP BUT WITH THE REAR CAMERA VIEW ON DISPLAY) WHEN I REACHED FAR INSIDE (TO BE ABLE TO CLOSE THE GARAGE DOOR). USING THE HOMELINK, I CLOSED THE GARAGE DOOR (WAITED TILL IT FULLY CLOSED 2 FT FROM THE FRONT NOSE OF THE CAR). WHILE I HAD BOTH FEET FLAT ON THE DRIVER FLOOR MAT, I TAPPED THE RIGHT SIDE GEAR STALK DOWN TO SWITCH FROM REVERSE TO DRIVE, THE CAR JERKED FORWARD AND THE DISPLAY SCREEN CLOSED THE REAR VIEW CAMERA. I NORMALLY DRIVE FORWARD SLOWLY TO PUT THE NOSE OF THE CAR ABOUT 1 FT FROM THE GARAGE DOOR (THIS ALLOWS ME WALKING SPACE AT THE REAR OF THE CAR WHILE PARKED). IN THE PAST I HAVE NOTICED LESS SEVERE 'JERKING/LURCHING' FORWARD WHEN GOING FROM REVERSE TO DRIVE WHILE LEAVING MY GARAGE WHEN I WOULD MANEUVER IN THE GARAGE SPACE WITH TWO CARS PARKED, I THOUGHT IT WAS MY IMAGINATION. IN RETROSPECT THIS CAR HAS DONE IT SEVERAL TIMES OVER THE SPAN OF A YEAR. *LN CONSUMER STATES THAT VEHICLE SEEMS TO BE ACTIVATING THE CRUISE CONTROL FEATURE WHEN THE CAR IS AT A COMPLETE STOP. *DL
Suspension, Mar 10, 2020
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING AND TURNING THE VEHICLE, THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 26,000.
Structure, Mar 6, 2020
FIBER PANEL EXTENDING FROM REAR BUMPER UNDER VEHICLE FORWARD TO THE BATTERY PACK DEFORMS AFTER BECOMING WET AND RIPS APART. THIS PANEL CAN COME OUT FROM UNDER THE CAR WHILE DRIVING AT HIGH SPEED AND CAUSE DRIVER BEHIND TO SWERVE TO AVOID THE LARGE PANEL AND HAVE AN ACCIDENT. WATER ACCUMULATES IN PANEL FROM RAIN AND PUDDLES AND LOWERS IT INTO THE WIND STREAM AND THEN IT BECOMES RIPPED AND CAN BE TORN LOOSE.
Exterior lighting, Feb 25, 2020
FRONT FOG LIGHTS AND REAR TAIL LIGHTS FOGGING AND FILLING WITH CONDENSATION THAT COULD LEAD TO ELECTRICAL ISSUES. SERVICE CENTER SAID THIS IS 'NORMAL'.
Suspension, Fuel/propulsion system, Feb 25, 2020, fire
THIS IS A COMPLAINT ABOUT A BURNED OUT TESLA MODEL 3. I HAVE USED THE VIN OF A RANDOM WRECKED TESLA BECAUSE THE VIN OF THE CAR IN QUESTION IS UNRECOGNISABLE DUE TO FIRE. HERE IS THE TOASTED TESLA HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35451122/25 IT HAS BEEN BURNED TO A CRISP BUT THE FRONT WHEEL HAS BEEN WRENCHED OFF DUE TO THE USUAL BROKEN SUSPENSION ARMS AND POPPED BALL JOINTS. THE WHEEL MUST HAVE FALLEN BY THE WAYSIDE BECAUSE IT IS NOT BURNED IN THE SLIGHTEST AND HAS BEEN STASHED INSIDE THE BODY OF THE CAR POST-INFERNO. ISN'T THE JOB OF NHTSA SUPPOSED TO BE PROTECTING THE PUBLIC? WHAT IS WRONG WITH YOU GUYS? FOR THE LOVE OF FUDGE PLEASE DO SOMETHING. REGARDS YOUR FRIEND KEEF
Suspension, Feb 18, 2020
HERE IS A TESLA MODEL 3 I HE JUNKYARD. IAAI.COM/VEHICLEDETAILS/35313020/25 FROT SUSENSION PARTS LL SNAPPED FOR NO GOOD REASON. NO AIRBAGS DEPLOYED, NO CRASH DAMAGE. JUST THE USUAL WHEEL GON WHOMPY THING. PLEASE INVESTIGATE. THANK YOU. KEEF
Vehicle speed control, Other or unspecified, Feb 9, 2020, crash
ON NOVEMBER 14, 2019 MY CAR WAS INVOLVED IN AN ACCIDENT THAT I STRONGLY BELIEVE THERE WAS A MALFUNCTION WITH THE ACCELERATOR SENSORS OR THE ACCELERATOR ITSELF. THE VEHICLE SUDDENLY ACCELERATED AGGRESSIVELY AS MY SISTER WAS PARKING THE CAR. SHE WAS GOING SLOW AS SHE PARKED THE VEHICLE AND AS SHE DROVE INTO THE STALL, THE VEHICLE SPED UP AGGRESSIVELY AND SHE COULD NOT STOP IT. WE HAVE VIDEOS (COULDN'T UPLOAD) THAT ALSO SHOW THE WHEELS KEEP GOING EVEN THOUGH IT HAD ALREADY MADE CONTACT WITH THE PILLAR AND NOBODY IS PRESSING THE PEDAL. ANOTHER CONCERN WE HAVE IS WHY NONE OF THE CRASH AVOIDANCE MECHANISM TOOK OVER, THE VEHICLE'S SAFETY SETTINGS DIDN'T STOP THE VEHICLE FROM CONTINUING TO ACCELERATE AND DRIVE RIGHT INTO THE PILLAR. WE ARE CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. WE ARE AVAILABLE TO TALK WITH YOU ABOUT THE DETAILS OF THE ACCIDENT. WE FILED A COMPLAINT WITH TESLA AND THEY CLAIM IT IS USER ERROR, BUT MY SISTER IS 100% SURE SHE DIDN'T PRESS THE PEDAL. WE NEED YOUR HELP WITH THIS INVESTIGATION. WE UNDERSTAND THERE ARE OTHERS THAT HAVE FILED SIMILAR COMPLAINTS. WE WANT TO KNOW WHAT TYPE OF INVESTIGATION TESLA DID TO CONCLUDE IT WAS USER ERROR. WE BELIEVE THE SENSORS ARE NOT WORKING PROPERLY AND THIS IS THE CAUSE OF THE ACCIDENT, BUT WE DON'T HAVE ANY WAY OF KNOWING WHAT KIND OF SCRUTINY TESLA DID IN THEIR PART TO LOOK INTO WHAT ACTUALLY HAPPENED, ALSO JUST BECAUSE THEIR RECORDS INDICATE THAT THE PEDAL WAS PRESSED, WE HAVE NO WAY OF KNOWING IF THIS IS TRULY THE CASE INSTEAD OF THE SENSORS ACTUALLY INACCURATELY SENSING THAT A FOOT WAS NEARBY. -- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Structure, Feb 3, 2020, crash
MY TESLA DIDN'T STOP WHEN I APPLIED THE BRAKES, I HAD A CLEAR DISTANCE SPACE BETWEEN MY CAR AND THE CAR I REAR ENDED, ANY OTHER CAR WOULD HAVE STOPPED WHEN YOU APPLY THE BRAKES BUT I THINK I FELT LIKE MY CAR ACCELERATED EVEN I APPLIED THE BRAKES AND NEVER STOPPED. I WOULD SINCERELY WANT YOU TO INVESTIGATE FURTHER MY CASE AS IT COULD BE DANGEROUS FOR OTHER CARS OUTSIDE WHEN THE CAR BEHAVES THIS WAY. I DID LET TESLA KNOW ABOUT WHAT HAPPENED AND THEY ARE YET TO GET BACK TO ME WITH THE DETAILS OF THEIR FINDINGS! *TR
Vehicle speed control, Feb 3, 2020, crash
WHEN I TURNED INTO PARK SPACE AND STOPPED, MY CAR SUDDENLY ACCELERATED, HIT TWO POLES A FEW FEET IN FRONT OF MY CAR, AND DAMAGE THE CAR BUMPER. THIS IS A FAMILIAR PARK SPACE WHICH I PARKED MANY TIME PREVIOUSLY. THE MIGHT ACCELERATE ITSELF. I ASKED TESLA FOR MY DRIVING DATA LOG BUT I HAVE NOT RECEIVED IT YET. I DON'T REMEMBER EXACTLY IF I PRESS ACCELERATOR OR NOT WHEN THE CAR ACCELERATED. IF I DID PRESS THE ACCELERATOR, THE NEW STOPPING MODE AND POSSIBLY MY TURNED STEERING WHEEL MIGHT FORCE ME TO EXERT UN-PROPORTIONAL PRESSURE ON THE ACCELERATOR PEDAL. I EXPECT THAT TESLA CORRECT THIS DEFECT IF IT IS ROOT CAUSE OF THIS ACCELERATION.
Electrical system, Vehicle speed control, Jan 27, 2020, crash
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WHILE IN THE AUTO PILOT MODE AND WITH THE VEHICLE MERGING ONTO A RAMP WHICH IS DESCENDING DOWNWARD WITH ON COMING VEHICLES STOPPED APPROXIMATELY 200 FEET AHEAD THE AUTO PILOT DID NOT DEACTIVATE AND SLOW THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE (9675202000182). THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER TESLA OF COSTA MESA (3140 PULLMAN RD. COSTA MESA CA) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 20,500.
Electrical system, Jan 24, 2020
TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE DRIVING AT 5 MPH THE VEHICLE INDEPENDENTLY ACCELERATED, JERKED AND STALLED. THE SEAT BELT WARNING LIGHTS WERE ILLUMINATED. THE DRIVER AND PASSENGER SAFETY RESTRAINT FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO TESLA 6701 AMADOR PLAZA RD, DUBLIN, CA 94568, (925)361-1173 WHERE IT WAS DIAGNOSED THAT THE SAFETY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 19,241.
Vehicle speed control, Jan 23, 2020, crash
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAG FAILED TO DEPLOY. THERE WAS NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE SUSTAINED BUMPER DAMAGE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOTIFIED ON 01/28/20. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,999.*DT*JB
Structure, Wheels, Jan 22, 2020, crash
PARKING CAR WITH FOOT ON BRAKE,WHEN THE CAR LUNGED FOREWORD INTO PARKED CARS, DAMAGING MY CAR AND TWO OTHER CARS PARKED IN FRONT OF ME.
Vehicle speed control, Jan 20, 2020, crash
OCT 15, 2019 AT 12:30 PM I WAS GOING TO PARK THE CAR, WAS ROLLING TO A STOP BETWEEN PARKING LINES IN FRONT OF THE CURB WHEN CAR SUDDENLY ACCELERATED AND CRASHED INTO A STYLE FENCE. REPORTED THE PROBLEM THE SAME DAY TO TESLA AND TOOK THE VEHICLE TO THE SERVICE CENTER AND COMPLAINED. THEY LOGGED THE COMPLAINT AND SAID THEY WOULD GET BACK TO ME ABOUT IT. CALLED AND EMAILED A COUPLE OF TIMES. NO RESPONSE TO DATE ON WHY THIS HAPPENED.
Vehicle speed control, Jan 20, 2020, crash
ON 4/17/2019 AT APPROXIMATELY 2:40PM I PULLED INTO A SMALL SHOPPING CENTER PARKING LOT AND TURNED RIGHT TO PARK IN A PARKING SPACE FACING A STORE FRONT. I WAS GOING TO A NAIL APPOINTMENT, WAS EARLY AND NOT IN A HURRY. THE CAR WAS MOVING VERY SLOWLY UNDER THE CAR'S OWN POWER AS I ENTERED THE PARKING SPACE. WHEN I PRESSED THE ACCELERATOR TO PULL TO THE FRONT OF THE SPACE THE CAR SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED JUMPING THE CURB, AND LANDING ON TOP OF THE SIDEWALK WITH THE FRONT END INSIDE THE STORE FRONT WINDOW. I WAS BRAKING FROM THE MOMENT OF FAST ACCELERATION AND COULD NOT GET THE CAR TO SLOW DOWN OR STOP UNTIL IT WAS STOPPED BY THE STORE FRONT GLASS WALL. FORTUNATELY NO ONE WAS INJURED, BUT THERE WAS PROPERTY DAMAGE TO THE GLASS AND FRAME STORE FRONT AND TO THE FRONT END OF MY CAR. THE CAR WAS FULLY UP ON THE SIDEWALK WITH THE FRONT END INTO THE FRONT OF THE PIZZA SHOP. THE CURB WAS APPROXIMATELY 8 INCHES HIGH, SO WHEN THE FIREMAN REVERSED THE CAR TO MOVE IT TO THE PARKING SPACE THE ENTIRE UNDERNEATH SCRAPED ALONG THE BOTTOM, FORTUNATELY THERE WASN'T ANY DAMAGE TO THE BATTERY PACK. THE POLICE AND FIRE DEPARTMENT CAME TO T HE SCENE, AND A POLICE REPORT WAS FILED DUE TO THE PROPERTY DAMAGE AT THE BUSINESS. THE FIREMAN HAD TO BACK THE CAR OUT DUE TO POTENTIAL INTEGRITY ISSUES WITH THE DAMAGED GLASS STORE FRONT. I WAS NOT CITED. A CLAIM WAS FILED WITH STATE FARM. I CAN OBTAIN THE POLICE REPORT IF NEEDED. THERE WEREN'T ANY OTHER VEHICLES OR PEOPLE INVOLVED.
Vehicle speed control, Jan 20, 2020, crash
I WENT TO LARGE GROCERY STORE AND PULLED INTO THE PARKING SPOT AND PARKED IN AN EMPTY SPOT NEXT TO ANOTHER CAR. AS SOON AS I PARKED, MY CAR TESLA MODEL 3 SUDDENLY ACCELERATED AT A HIGH SPEED AND SHARPLY TURNED RIGHT ON ITS OWN WITHOUT ANY PROMPTING. IT WENT FULLY ON TOP OF THE PLANT BEDS AND HIT TWO OTHER CARS FROM THE FRONT. LUCKILY, I SLAMMED ON THE BRAKES IN TIME AFTER I PROCESSED THIS TERRIFYING OCCURRENCE AND PREVENTED THE CAR FROM HITTING ANY PEDESTRIAN. WEATHER CONDITIONS WERE NORMAL FOR THE AREA WITH SOME LIGHT RAIN. I HAD NOT USED/ENGAGED ANY OF THE TESLA AUTOMATIC DRIVING FEATURES DURING MY TRIP AND PARKING.
Structure, Other or unspecified, Jan 17, 2020, crash
ON JANUARY 10, 2020 APPROXIMATELY 09:30 AM, WHEN IN A PARKING GARAGE I STOPPED THE CAR AND WENT TO PUT IT INTO REVERSE TO BACK INTO A STALL WHEN THE CAR ACCELERATED FORWARD IMPACTING A PILLAR WHEN I LOOKED DOWN THE CAR WAS IN NEUTRAL AND THE HAZARD LIGHTS WERE ON. I CONTACTED MY INSURANCE AND IT WAS DEEMED 'AT FAULT' REPAIRS TO BE DETERMINED
Structure, Other or unspecified, Jan 17, 2020
VEHICLE UNDERCARRIAGE PANEL AERO SHIELD FALLS OFF IN HEAVY RAIN
Structure, Vehicle speed control, Wheels, Jan 17, 2020
DRIVING ON HIGHWAY 10 LAKE CITY TO JACKSONVILLE FL, SUDDENLY HEAVY RAIN CAUSED CAR TO SKID DRIVING IN AUTOPILOT MODE AT 70MPH , THE ROAD CHANGED FROM ASPHALT TO CONCRETE AND CAR COULD NOT HANDLE THAT CHANGE , CAR WENT INTO HYDROPLAN/SKID MODE WITH 15 SNAKE LAPSES BEFORE I COULD BRING IT TO REST ON SHOULDER , WE WERE LUCKY TO HAVE SURVIVED AS A SEMI TRUCK WAS JUST 20 SECONDS BEHIND US. THE CAR EVEN AFTER HALTING ACCERELATED ON ITS OWN CAUSING ANOTHER SMALL BURST OF SKIDDING..TO ADD TO THE WOES - THE AUOMATED WIPERS ON THIS CAR ARE TOO SLOW , SUDDEN RAIN POUR ON WINDSHIELD CAUSE LACK OF VISIBILITY AND TO TURN THE WIPERS TO FULL MODE , IT TAKES 3-4 SWIPES ON CARS COMPUTER , WHICH DURING CRUCIAL MOMENTS IS A VERY BAD DESIGN AND CAN CAUSE UNITENDED ACCIDENTS
Suspension, Structure, Vehicle speed control, Jan 17, 2020, crash
THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE
Electrical system, Structure, Service brakes, Jan 16, 2020, crash
MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.