2018 Tesla Model 3
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 1,025 owner complaints filed for this model year. This is the highest complaint count among 9 Model 3 model years with reports.
Of the 2018 reports, 102 involved a crash and 4 involved a fire. 44 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsAug 5, 2026
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Campaign 26V507000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 17, 2024
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Driving with improperly inflated tires increases the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Campaign 24V935000 on NHTSA.gov
Seat belts, front, warning light/devicesMay 28, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign 24V376000 on NHTSA.gov
Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Campaign 24V153000 on NHTSA.gov
Electrical system, instrument cluster/panelJan 30, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign 24V051000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareDec 12, 2023
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign 23V838000 on NHTSA.gov
Suspension, frontMar 31, 2023
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-31-001. This recall is an expansion of previous recall number 21V-835.
Campaign 23V235000 on NHTSA.gov
Steering, automated/adaptive steeringFeb 15, 2023
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign 23V085000 on NHTSA.gov
Seat belts, rear/other, anchorageOct 21, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Campaign 22V798000 on NHTSA.gov
Visibility, power window devices and controlsSep 19, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Campaign 22V702000 on NHTSA.gov
Electrical system, instrument cluster/panelApr 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
Campaign 22V263000 on NHTSA.gov
Electrical system, softwareApr 12, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Campaign 22V235000 on NHTSA.gov
Back over prevention, display functionMar 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Campaign 22V169000 on NHTSA.gov
Electrical system, softwareFeb 4, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Campaign 22V063000 on NHTSA.gov
Electrical system, softwareFeb 1, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Campaign 22V045000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareJan 27, 2022
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Failing to stop at a stop sign can increase the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Campaign 22V037000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 21, 2021
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Campaign 21V00D000 on NHTSA.gov
Forward collision avoidance, sensing system, cameraOct 29, 2021
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Campaign 21V846000 on NHTSA.gov
Seat beltsMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Campaign 21V389000 on NHTSA.gov
Representative owner complaints
1,025 reports, newest first.
Vehicle speed control, Jan 15, 2020
I OWN A 2018 TESLA MODEL 3 MID-RANGE (NON-AUTOPILOT, NON-SELF-DRIVING, SOFTWARE UPDATE V10.2 - 2019.40.50.7). I EXPERIENCED A CRUISE CONTROL RELATED SAFETY DEFECT ON MY NON-SELF-DRIVING, NON- AUTOPILOT TESLA MODEL 3 SEVERAL TIMES SINCE 2019.40.2.1 UPDATE. FIRST TIME IT HAPPENED AT HIGHWAY SPEEDS. I WAS GOING 60-65MPH WITH NO CARS IN FRONT OF ME. I SET THE CRUISE CONTROL, LET MY FOOT OFF OF THE ACCELERATOR EXPECTING THE CRUISE CONTROL TO ACTIVE LIKE IT ALWAYS HAD IN THE PAST. SUDDENLY, INSTEAD OF MAINTAINING THE SPEED IT WAS SET AT IT, THE CAR SLOWED DOWN WITH FULL REGENERATIVE BRAKING TO BELOW 50MPH WHILE STILL INDICATING THE SET SPEED ON THE DISPLAY. I HAVE HAD THE CAR FOR OVER A YEAR (PURCHASED IN DECEMBER 2018) AND USE CAR WITH THE CRUISE CONTROL MORE OR LESS DAILY. THE ISSUE NEVER APPEARED UNTIL AFTER THE 2019.40.2.1 UPDATE. I WAS AWAY FROM HOME WHEN THE UPDATE WAS INSTALLED, SO I DIDN'T ACTUALLY START EXPERIENCING THE ISSUE UNTIL JANUARY 6, 2020 WHEN I RESUMED MY DAILY COMMUTE. THE MOST RECENT TIME IT HAPPENED, I WAS ACTUALLY ON MY WAY TO THE TESLA SERVICE CENTER IN BELLEVUE WA FOR AN UNRELATED SERVICE APPOINTMENT. IN THE THIS INSTANCE, I WAS TURNING RIGHT ONTO A FOUR LANE, NON-DIVIDED SURFACE STREET AND ACCELERATING FROM A STOPLIGHT. I REMEMBER ACCELERATING TO 33MPH AND SEEING THE USER INTERFACE FEEDBACK (BLACK CIRCLE AROUND THE SET SPEED) AS I ACTIVATED CRUISE CONTROL. BEFORE I COULD REACT, THE CAR HAD SLOWED TO ABOUT 20MPH, WHILE THE USER INTERFACE INDICATED THAT THE CRUISE CONTROL WAS STILL ACTIVE AT 33MPH. I WAS GOING UP A MODERATE HILL AT TIME. THE UPHILL COMBINED WITH THE FULL REGENERATIVE BRAKING EFFECT MADE ME FEEL UNSAFE TO SAY THE LEAST. I FELT FORTUNATE THAT THERE WERE NO CARS FOLLOWING CLOSELY BEHIND ME.
Electronic stability control (ESC), Visibility/wiper, Jan 14, 2020
I WANT TO BOTH REPORT AND COMPLAIN ABOUT AN INCIDENT THAT HAPPENED WITH ME ON DECEMBER 14, 2019. I WAS TRAVELING WITH MY WIFE AND TWO KIDS FROM VANCOUVER, WA TO MY RESIDENCE [XXX]. I WAS DRIVING MY TESLA MODEL 3 (BMX 2571) AND THE DAYS BEFORE THE CAR HAD A NEW UPDATE INSTALLED (THAT INCLUDED IMPROVEMENTS TO WIPERS USING SOME AI IMPROVEMENTS). THERE WAS STRONG RAIN WHILE DRIVING ON THE I-5 FREEWAY. THE TRAFFIC SPEED WAS 70 MPH. I WAS IN THE MIDDLE OF A HUGE PACK OF CARS ALL MOVING AT THE ~ 70 MPH. WHAT WE ENCOUNTERED WAS- A) FIRST WIPERS GOT LOCKED (NO MOVEMENT ET ALL), THIS REDUCED MY VISIBILITY TO ALMOST ZERO AND STRUGGLING TO MANEUVER THE CAR IN THE HIGH SPEED TRAFFIC TO AVOID ANY ACCIDENT. B) THE CAR THEN WENT IN SOME SHUTDOWN MODE OF DISPLAY, BOTH CONFUSING ME AND LEAVING ADRIFT AS TO HOW TO HANDLE THE SITUATION. IT TOOK BOTH MY WIFE AND ME SOME HEROIC EFFORT TO DRIVE AVOIDING ANY ACCIDENT UNTIL THE CAR RECOVERED (IT WAS A PERIOD OF ~30 SEC WHICH SOUNDED LIKE ETERNITY FOR US) FROM THIS FREEZE, SHUTDOWN, AND REBOOT. YOU CAN VERIFY MY CLAIM AS I DID FILE A 'BUG REPORT' AROUND THAT TIME. WHEN TALKING OF THE ANOMALIES, I HAVE ALSO SEEN THAT ON FREEWAYS THE AUTOPILOT HAS TRIED TO PUT BRAKES ALL OF A SUDDEN IN THE PAST, THUS CREATING LIFE THREATENING SITUATIONS. AT ALL THESE OCCASIONS, I HAD FILED 'BUG REPORTS' TO HELP TESLA. HOWEVER, LATEST INCIDENT IS BEYOND MY WILDEST IMAGINATION AND CONCERNING WITH RESPECT TO THE SAFETY OF LIFE WHILE TRAVELING IN A TESLA CAR. BEST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Jan 12, 2020
ON 01-03-2020 AT APPROX 1 PM PST WHILE DRIVING SOUTHBOUND ON HWY 5 AT 77 MILES PER HOUR, I HAD "AUTOPILOT" ENGAGED. A FEW TIMES THE RADIO CUT OUT AND ALL ICONS APPEARED ON THE SCREEN. REPEATED CHIMING WAS AUDIBLE. I THEN TRIED TO DISENGAGE "AUTOPILOT" BY TURNING THE STEERING WHEEL. "AUTOPILOT" WOULD NOT DISENGAGE. I THEN APPLIED THE BRAKE PEDAL. THE CAR SLOWED DOWN BUT WHEN I RELEASED THE BRAKE THE CAR SPED BACK UP TO THE PREVIOUS SPEED. "AUTOPILOT" WOULD NOT DISENGAGE. THE SCREEN REBOOTED ITSELF AND DURING THAT TIME I ATTEMPTED TO DISENGAGE THE "AUTOPILOT" WHICH WOULD NOT DISENGAGE. WHEN THE SCREEN CAME BACK ON AFTER THIS FIRST REBOOT IT WAS FROZEN AND WOULD NOT RESPOND TO ANY INPUT OR TOUCH. "AUTOPILOT" WAS STILL ENGAGED. THE SCREEN THEN REBOOTED A SECOND TIME AND WHEN IT CAME BACK ON IS WHEN I COULD ONLY THEN FULLY DISENGAGE THE "AUTOPILOT".
Wheels, Jan 8, 2020
HERE IS A MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/25836110/PHOTOS THE CAST METAL HUB ASSEMBLY ON THE FRONT RH SIDE HAS SHATTERED CAUSING THE WHEEL TO FALL OFF. THIS WAS NOT THE RESULT OF A CRASH, NO AIR-BAGS HAVE DEPLOYED AND THERE IS ALMOST NO DAMAGE TO THE BODYWORK. THIS CRACKED HUB IS INDICATIVE OF BAD QUALITY CASTING AND QUALITY CONTROL. IT IS UNLIKELY TO BE THE ONLY SUCH CASE. THE CULTURE OF INTIMIDATION AT TESLA IN WHICH IT IS REPORTED THAT DARING TO MAKE EYE CONTACT WITH LORD ELON WILL RESULT IN IMMEDIATE DISMISSAL MEANS THAT THESE FAILURES ARE NEVER REPORTED. PLEASE INVESTIGATE. KEEF WIVANEFF
Suspension, Jan 8, 2020
PLEASE NOTE THAT I HAVE USED THE VIN OF A JUNKYARD MODEL 3 TO MAKE THIS COMPLAINT SINCE I DO NOT YET HAVE THE VIN OF THE ACTUAL CAR. THIS IS A COMPLAINT ABOUT TESLA SUSPENSION BREAKAGES. HERE IS A VIDEO WHICH SHOWS IN GREAT DETAIL WHAT HAPPENS WHEN THE BOLT ON THE SUSPENSION FAILS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=BSTEBKTX0BG THE VIDEO IS FROM KOREA AND HAS ENGLISH SUBTITLES. YOU HAVE RECEIVED MANY COMPLAINTS ABOUT TESLA BROKEN SUSPENSIONS AND IN PARTICULAR THIS BALL JOINT BOLT WHICH REPEATEDLY SNAPS. THIS VIDEO REMOVES ANY DOUBT ABOUT THE ISSUE. THESE BOLTS ARE MADE IN TWO PARTS WELDED TOGETHER AND THE PART ALWAYS SNAPS IN A BRITTLE FRACTURE IN THE ZONE CLOSE TO THE WELDED JOIN. I HAVE INFORMED THE KOREAN OWNER THAT I HAVE FILED A COMPLAINT ON HIS BEHALF. PLEASE WATCH THE VIDEO WHICH ALSO DETAILS OTHER PROBLEMS INCLUDING DANGEROUS "PHANTOM BRAKING" THANK YOU. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Steering, Electronic stability control (ESC), Jan 7, 2020, crash
DRIVING ON THE 101 FREEWAY IN SANTA BARBARA. ROAD WAS WET AFTER A LIGHT RAIN AT AROUND 6:30AM. WAS IN THE MIDDLE LANE, VERY LIGHT TRAFFIC, ON A WIDE CURVE. WAS NOT SPEEDING, ACCELERATING, BRAKING OR STEERING. WAS NOT USING AUTOPILOT. TIRES HAD 11,000 MILES AND TREAD WAS STILL GOOD. CAR ALL OF A SUDDEN SPUN OUT OF CONTROL, TURNING 180 DEGREES AND CRASHED AGAINST A CONCRETE CENTER DIVIDER. I HAVE A VIDEO SAVED FROM THE CAR'S CAMERAS OF THE ENTIRE ACCIDENT. YOU CAN SEE A CAR PRECEDING ME IN THE SAME LANE AT A SIMILAR SPEED, WAS NOT AFFECTED. WHEN DRIVING THE TESLA ON OTHER RAINING DAYS DURING THE YEAR I HAD THE SENSATION THAT THE CAR DID NOT HANDLE WELL ON WET ROADS, SLIPPING WHEN ACCELERATING. THE INSURANCE NOW OWNS THE CAR SO I DON'T HAVE ACCESS TO THE BLACK BOX BUT I KNOW THAT TESLA HAS THE DATA FROM THE CRASH WHICH THEY ARE NOT SHARING WITH ME. THE CALLED ME 10 MINUTES AFTER THE CRASH NOTING THAT I HAD CRASHED AND ASKED ME IF I WAS OK. A SHORT VIDEO OF THE CRASH IS AVAILABLE HERE: HTTPS://YOUTU.BE/GYQYXGEOT94 I HAVE VIDEO FROM THE OTHER CAMERAS TOO, AS WELL AS VIDEO FOOTAGE BEFORE THIS SEGMENT.
Steering, Other or unspecified, Service brakes, Jan 6, 2020, crash
ON 11/28/19 AT AROUND 5:30-6:00AM, WHILE DRIVING ON THE 5 SOUTH FREEWAY NEAR THE ATLANTIC AVE OFF RAMP, THE CAR SWERVED TO THE RIGHT ON ITS OWN. I COULD NOT CONTROL THE CAR'IT HAD A MIND OF ITS OWN. THE BRAKES AND STEERING WHEEL DID NOT RESPOND TO ME. I DON'T KNOW WHAT HAPPENED. I DON'T KNOW IF THE SIDE CAMERA THOUGHT THE SUV WAS VEERING INTO MY LANE BECAUSE THE RAIN DISTORTED ITS VIEW OR WHAT BUT IT WAS VERY SCARY. IT WAS AS IF THE CAR WAS DRIVING ITSELF EVEN THOUGH AUTOPILOT WAS NOT ON. I COULD NOT RIGHT THE CAR AFTER THE INITIAL SWERVE, IT KEPT ON GOING, HEADING TOWARDS THE EXIT BUT ENDED UP GOING OVER AN EMBANKMENT, HEADING STRAIGHT FOR A TREE BEFORE TURNING AND SIDESWIPING IT AND COMING TO A STOP. THANK GOODNESS NO ONE WAS HURT. IT WAS STILL DARK AND IT WAS RAINING BUT NOT POURING. THE FREEWAY WAS EMPTY. I WAS IN THE 3RD LANE AND THERE WAS A BLACK SUV RIGHT NEXT TO ME IN THE LANE #2. I DID NOT SEE IT VEER INTO ME; WE WERE BOTH GOING ABOUT 70MPH IN OUR OWN LANES. I HAD BOTH HANDS ON THE WHEEL, NO MUSIC WAS PLAYING AND AUTOPILOT WAS NOT ON'THOUGH NAVIGATION ON AUTOPILOT WAS ACTIVATED. I CONTACTED TESLA RIGHT AWAY AND THEY TEXTED THAT THE INCIDENT TEAM AND ENGINEERING TEAM WERE LOOKING INTO IT, DOWNLOADING THE DATA (I DID NOT HAVE A USB SO I DON'T HAVE ANY RECORDING OF ANYTHING). SO FAR, I HAVE NOT HEARD BACK FROM THESE TESLA TEAMS AND MY CAR STILL HAS COLLISION DAMAGE AS THE TESLA REP I SPOKE WITH ADVISED ME TO WAIT ON THE FINDINGS AND NOT TO CONTACT MY INSURANCE COMPANY IN CASE THEY FIND TESLA'S AT FAULT. TESLA SERVICE CENTER DID CHECK OUT MY CAR ON 12/2/19 AND RELEASED IT TO ME, DEEMING THAT IT WAS SAFE TO DRIVE. I HAVE NOT DRIVEN THE CAR IN THE RAIN WHILE IT'S DARK SINCE. I'VE JUST RECENTLY REALIZED THAT YOUR DEPARTMENT INVESTIGATES THESE TYPES OF INCIDENTS AND THOUGHT I SHOULD REACH OUT.
Suspension, Dec 31, 2019
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60799809/PHOTOS IT HAS NOT BEEN IN A COLLISION, NO AIR-BAGS HAVE DEPLOYED. THE FRONT SUSPENSION HAS SNAPPED APART. THE CAST ALLOY LOWER SUSPENSION ARM HAS BROKEN IN HALF. THIS IS CLEAR EVIDENCE OF A CASTING DEFECT. IT IS MOST INTERESTING THAT THE HIGH PROFILE LEGAL ACTION OVER A SUSPENSION FAILURE - HTTPS://WWW.BUSINESSINSIDER.COM.AU/ALADDIN-STARS-PROBLEM-WITH-TESLA-KNOWN-AS-WHOMPY-WHEELS-2019-6?R=US&IR=T HAS NOW BEEN SETTLED OUT OF COURT. THERE IS ABSOLUTELY CERTAINLY A SYSTEMIC PROBLEM WITH THE SUSPENSION COMPONENTS IN ALL MODELS OF TESLA CARS AND IT IS OUTRAGEOUS THAT THEY ARE ALLOWED TO SWEEP THE PROBLEM UNDER THE RUG. I STRONGLY RECOMMEND THAT YOU NOW TAKE ACTION IN THIS MATTER. IF YOU NEED TO HAVE A FORMAL PETITION BEFORE YOU TAKE ACTION THEN THIS WILL BE ARRANGED. THANK YOU. KEEF WIVANEFF
Suspension, Dec 27, 2019
MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60870519 BOTH FRONT SUSPENSIONS SNAPPED OFF. NOT IN A CRASH.... WHEELS SIMPLY FELL OFF. LOOKS LIKE THIS ALLEGED "SAFETY FEATURE" I.E SNAP-OFF WHEELS IS WORKING A LITTLE TOO WELL. PLEASE INVESTIGATE THANK YOU KEEF
Suspension, Dec 22, 2019
ANOTHER GOOD EXAMPLE OF A MODEL 3 WITH THE FRONT WHEEL AND SUSPENSION FALLEN OFF FOR NO GOOD REASON. NO AIR-BAGS DEPLOYED. NO OTHER DAMAGE TO CAR, WHEEL AND TIRE UNDAMAGED. IT SIMPLY FELL TO BITS. ALL THE BALL JOINTS AND STEERING ARM SNAPPED. NOT GOOD. PLEASE LOOK AT THE PHOTO. THIS IS INSANE/LUDICROUS. THANKS. HAVE A GREAT CHRISTMAS. KEEF
Suspension, Dec 21, 2019
ANOTHER MODEL 3 WITH A BUSTED SUSPENSION THAT WAS NOT CAUSED BY CRASH DAMAGE. HTTPS://POCTRA.COM/2018-TESLA-MODEL-3/ID-AXDY8OZ8LQ7LEFQL/HOUSTON-TX/PHOTOS ALL YOU HAVE TO DO IS GO TO THE POCTRA WEBSITE WHICH HAS ARCHIVED PHOTOS AND DETAILS OF MORE THAN 4000 WRECKED TESLAS. A HUGE NUMBER OF THOSE CARS HAVE BROKEN SUSPENSIONS THAT CAN NOT BE EXCUSED AS BEING THE RESULT OF A CRASH. JUST TO RESTATE THE BLEEDING OBVIOUS ONE MORE TIME. TESLA SUSPENSIONS ARE TOO WEAK FOR THE POWER AND WEIGHT OF THE CARS. QUALITY CONTROL IS NON-EXISTENT. THE TOXIC CULTURE AT TESLA WHICH HAS EMPLOYEES LIVING IN FEAR OF ELON MUSK MEANS THAT THESE SYSTEMIC FAILURES ARE SWEPT UNDER THE CARPET. TESLA IS STILL USING NON DISCLOSURE AGREEMENT TO SILENCE CUSTOMERS. THE SUPPOSEDLY UPGRADED SUSPENSION PARTS WHICH ARE THE SUBJECT OF A TECHNICAL SERVICE BULLETIN ARE NOT BEING FITTED TO CARS EXCEPT AFTER THEY FAIL. IF I CAN SO EASILY DISCOVER EXAMPLES OF THESE SUSPENSION BREAKAGES BY VISITING HTTPS://POCTRA.COM/ THEN SURELY YOU CAN HAVE SOME OF YOUR STAFF DO THE SAME THING. THANK YOU KEEF
Suspension, Dec 21, 2019
MODEL 3 IN JUNKYARD. HTTPS://POCTRA.COM/2018-TESLA-MODEL-3/ID-BHRVGPBLESXTXTYF/PHOENIX-AZ/PHOTOS NO AIR-BAGS DEPLOYED THE ONLY DAMAGE APPEARS TO BE SELF-INFLICTED BY THE USUAL BROKEN BALL-JOINTS CAUSING THE WHEEL TO BREAK LOOSE AND WHOMP INTO THE BODYWORK. SAME FAILURES OVER AND OVER. PLEASE GET ONTO THIS. KEEF
Suspension, Dec 21, 2019
HERE IS ANOTHER TESLA MODEL 3 WITH FRONT SUSPENSION THAT HAS FALLEN APART. HTTPS://POCTRA.COM/2018-TESLA-MODEL-3/ID-BJ9KVYNFMYGISLWP/WALDORF-MD/PHOTOS IT DOES NOT TAKE A ROCKET SURGEON TO SEE THAT THERE IS A REPEATING PATTERN OF FAILURES. ALL THE BALL JOINTS HAVE SNAPPED. PLEASE INVESTIGATE. THANK YOU KEEF
Suspension, Dec 21, 2019
HERE IS A TESLA MODEL 3 IN THE SALVAGE YARD. HTTPS://WWW.COPART.COM/LOT/59959469/PHOTOS IT IS LISTED AS HAVING SUSPENSION DAMAGE. NO AIR-BAGS HAVE BEEN DEPLOYED AND DAMAGE TO THE BODYWORK IS ONLY SLIGHT. THE HEADLIGHTS HAVE NOT EVEN BEEN BROKEN. THE WHEEL IS SERIOUSLY WHOMPY. WHILST THE PHOTOGRAPHIC EVIDENCE IS NOT 100% PROOF IT DOES APPEAR THAT THIS FAILURE IS CONSISTENT WITH THE THE OTHER REPORTS OF THE ALLOY SUSPENSION PARTS SNAPPING FAR TOO EASILY. THE FACT THAT THE WHEEL AND TIRE ARE UNDAMAGED AND THERE BEING ONLY MINOR DAMAGE TO THE BODYWORK MAKE IT FAR MORE LIKELY THAT THIS IS ANOTHER CASE OF SELF-INFLICTED INJURY CAUSED BY FRAGILE SUSPENSION PARTS. THERE IS NO PAINT DAMAGE NOR ANY TRANSFER OF PAINT FROM ANOTHER VEHICLE. THE DAMAGE TO THE WHEEL WELL IS CONSISTENT WITH A DISRUPTED WHEEL WHOMPING AROUND AND BASHING THE WELL FROM THE INSIDE. I WOULD BE GRATIFIED IF YOU WOULD INVESTIGATE. THANK YOU. KEEF
Suspension, Dec 21, 2019
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60239049/PHOTOS IT HAS SOME FRONT END DAMAGE BUT WHAT IS REMARKABLE IS THAT THE ALLOY STEERING KNUCKLE HAS CRACKED IN HALF AND THE STEMS OF BOTH BALL JOINTS HAVE SNAPPED OFF. THE WHEEL AND TIRE ARE BOTH UNDAMAGED. IT IS VERY UNLIKELY THAT SO MUCH FORCE CAN HAVE BEEN TRANSMITTED THROUGH THE RELATIVELY FRAGILE ALLOY WHEEL AS TO CAUSE ALL THAT DAMAGE TO THE SUSPENSION COMPONENTS. THE MODEL 3 SHARES SIMILAR SUSPENSION COMPONENTS TO THOSE USED IN THE MODEL S AND X. SO MANY EXAMPLES OF SUSPENSION FAILURES INDICATE A SYSTEMIC PROBLEM. PLEASE INVESTIGATE THESE HIGHLY DANGEROUS ISSUES. THANK YOU KEEF
Electrical system, Latches/locks/linkages, Dec 18, 2019
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED WITH ELECTRONIC DOORS THAT RELEASED THE LATCH WHEN THE DOOR HANDLE AND/OR A BUTTON LOCATED INSIDE THE VEHICLE'S DOOR WAS ACTIVATED. THE CONTACT STATED THAT THE PASSENGER SIDE DOORS FAILED TO RELEASE THE LATCH WHEN PROMPTED. TESLA (52 DERWOOD CIR, ROCKVILLE, MD 20850, (301) 738-6523) DIAGNOSED THAT THE REAR LATCHED NEEDED TO BE REPLACED. THE REAR PASSENGER DOOR WAS REPAIRED, BUT THE FRONT DOOR WAS NOT. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 98,825.
Suspension, Dec 17, 2019
MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34629617&ROWNUMBER=5&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE FRONT SUSPENSION GONE ALL WHOMPY. HEADLIGHT NOT EVEN BROKEN. PERHAPS THE SNAP-OFF SUSPENSION SAFETY FEATURE IS WORKING A LITTLE TOO WELL. AN INVESTIGATION WOULD BE NICE. MERRY CHRISTMAS. KEEF
Suspension, Dec 12, 2019, crash
HERE IS A MODEL 3 IN THE JUNK YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34558147&ROWNUMBER=13&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE IT HAS BEEN IN A ROLLOVER ACCIDENT SO IT HAS EXTENSIVE DAMAGE. THE FRONT LH SUSPENSION HAS FALLEN TO BITS. THE WHEEL HAS BEEN SLICED IN TWO WHICH SUGGESTS THAT IT WAS WAS CUT BY A SHARP OBJECT WHILST STILL ROTATING. IT DOES APPEAR TO BE A STRONG POSSIBILITY THAT THIS ROLLOVER WAS CAUSED BY THE SUSPENSION FAILURE. THE CONNECTION TO THE STEERING ARM HAS SNAPPED WHICH IS CAUSE FOR CONCERN. THE STEMS OF BOTH BALL JOINTS HAVE SNAPPED. SEVERAL OF THE ALLOY COMPONENTS HAVE CRACKED IN HALF WHICH SUGGESTS THAT THE CASTINGS ARE OF POOR QUALITY. GIVEN THAT MANY OWNERS FELL THAT IT IS OK TO DRIVE HANDS FREE OR WITH JUST A FINGER RESTING ON THE WHEEL A FAILURE IN THE SUSPENSION CAN HAVE FATAL CONSEQUENCES. PLEASE INVESTIGATE. THANK YOU. KEEF
Suspension, Oct 30, 2019, crash
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/54348349/PHOTOS THE FRONT WHEEL AND COMPLETE SUSPENSION HAS COMPLETELY FALLEN OFF. NO AIRBAGS DEPLOYED SO THERE HAS NOT BEEN A FRONT END COLLISION. ANOTHER CAR HAS BIFFED THE BACK OF THE TESLA AFTER IT SLOWED DOWN RAPIDLY WHEN THE WHEEL FELL OFF. TESLA ENTHUSIASTS CLAIM THAT THE WHEELS ARE DESIGNED TO SNAP OFF EASILY AND THIS IS A SAFETY FEATURE. OTHER ROAD USERS MAY BE LESS THAN IMPRESSED BY THIS FEATURE WHEN THE TESLA WHEEL FLIES OFF AND SMASHES THEIR HEAD IN. THESE TESLAS ARE INDEED....LUDICROUS. PLEASE INVESTIGATE.
Other or unspecified, Oct 24, 2019
IF A TESLA OWNER IS USING THE TESLA APP TO USE THE SMART SUMMON FEATURE, THE VEHICLE DOESN'T NECESSARILY STOP QUICKLY WHEN THEIR FINGER IS REMOVED FROM THEIR TOUCH SCREEN IF THE INTERNET CONNECTION FOR THEIR CELL PHONE AND/OR FOR THEIR TESLA IS POOR. I HAVE VIDEO OF MY INFORMAL TESTING OF THIS POTENTIAL SAFETY ISSUE DONE IN A PRIVATE PARKING LOT WITH SOFTWARE VERSION: 2019.32.11.1 D39E85A ON MY TESLA MODEL 3.
Structure, Other or unspecified, Oct 23, 2019, crash
AEB SYSTEM DOES NOT FUNCTION AT LOW SPEEDS RELIABLY. CAR WAS TRAVELING AT 12MPH AND CAR WAS STOPPED IN FRONT OF MY CAR. CAR MADE NO ALERTS OR NO ATTEMPT TO STOP THE VEHICLE FROM A REAR END COLLISION WHICH ULTIMATELY RESULTED IN DAMAGE TO MY FRONT END. I NEVER KNOW WHEN THE SYSTEM WILL OR WONT WORK AND HAVE NO CONFIDENCE IN IT.
Exterior lighting, Oct 17, 2019
PROBLEM: REAR TAIL LIGHTS WERE NOT ILLUMINATED, EVEN THOUGH THE STANDARDIZED HEADLIGHT SYMBOL/INDICATOR WAS DEPICTED ON THE VEHICLE INSTRUMENT SCREEN. THIS SYMBOL IS UNIVERSALLY UNDERSTOOD TO INDICATE BOTH HEADLIGHTS AND TAIL LIGHTS. INCIDENT: WHILE DRIVING ON A DARK AND UNLIT ROAD, I ENCOUNTERED DEBRIS BLOCKING THE ROAD. IN ORDER TO PASS THROUGH, I EXITED THE VEHICLE WITHOUT TURNING IT OFF AND LEFT THE DRIVER'S DOOR UNLATCHED TO ENSURE THE VEHICLE DID NOT INADVERTENTLY POWER DOWN. I EXPECTED THAT THE HEADLIGHTS AND TAIL LIGHTS WOULD REMAIN ILLUMINTED TO, BOTH, LIGHT THE ROAD AHEAD AS WELL AS ILLUMINATE THE REAR FOR SAFETY AND VISIBILITY. AFTER MOVING THE DEBRIS FROM THE ROAD, I WAS SURPRISED TO FIND THE REAR OF THE VEHICLE WAS COMPLETELY DARK AND NOT VISIBLE FROM THE REAR. HOWEVER, THE INTERIOR INSTRUMENT PANEL SIMULTANEOUSLY DEPICTED THE STANDARDIZED HEADLIGHT SYMBOL, WITH NO WARNING THAT THE REAR LIGHTS WERE INDEPENDENTLY TURNED OFF. THIS IS A SAFETY HAZARD, AS THE DRIVER/OWNER HAS NO INDICATION THAT THE REAR TAIL LIGHTS TURN OFF. ASIDE FROM MANUALLY GOING INTO HEADLIGHT SETTINGS IN THE VEHICLE CONFIGURATION MENU, THERE IS NO EASILY ACCESSIBLE WAY TO KEEP ALL LIGHTING ACTIVE WHILE THE DRIVER IS NOT IN THE VEHICLE.
Wheels, Other or unspecified, Oct 14, 2019, crash
HELLO- I WAS TRYING TO PARK MY VEHICLE IN A PARKING SPOT IN SANTA CLARA, CALIFORNIA WHEN THE CAR AUTOMATICALLY ACCELERATED AND HIT ANOTHER CAR. IT THEN IMMEDIATELY HAD A FLAT TIRE. I DID NOT HIT THE WRONG PEDAL NOR WAS I ACCELERATING IT. IT WAS QUITE DANGEROUS. IT CAME TO A HALT AFTER HITTING ANOTHER CAR. BOTH THE CARS WERE DAMAGED.PRIOR TO THAT WE HAD DIFFICULTY TRYING TO CONNECT TO THE CAR USING THE APP ON THE PHONE BUT THOUGHT IT COULD HAVE BEEN DUE TO AN APP ERROR. NOT SURE IF IT WAS CORRELATED. THIS EVENT HAPPENED ON SEP 24. TESLA ADVISED ME TO TOW THE CAR TO THE SERVICE CENTER. SINCE THEN MY CAR HAS BEEN WITH TESLA SERVICE. THEY HAVE NOT GIVEN US ANY UPDATES ABOUT THE DIAGNOSTICS AND KEEP TELLING US TO TAKE THE CAR BACK. THEY HAVE CLEARED TO DRIVE THE CAR FOR 20 MILES. MY CAR WAS EXTENSIVELY DAMAGED. I REQUEST YOU TO HELP. THIS IS QUITE SERIOUS FOR THE SAFETY OF EVERYONE. WHILE I AM WILLING TO ACCEPT IF TESLA PROVES BEYOND A DOUBT THAT IT WAS MY ERROR, I AM QUITE CONFIDENT THAT IT DID IT AUTOMATICALLY. I AM ALSO CONCERNED THAT TESLA HAS NOT GIVEN US ANY UPDATE FOR THE LAST 3 WEEKS AND HAVE NOT PROVIDED US WITH ANY DETAILS OF WHAT THE COURSE OF ACTION IS BEYOND ASKING US TO TAKE THE CAR BACK AND CLEARING IT TO DRIVE FOR 20 MILES. I HAVE 2 KIDS AND WANT A THOROUGH INVESTIGATION FOR THE SAFETY OF EVERYONE INVOLVED. PLEASE HELP.
Seat belts, Oct 11, 2019
RIGHT BEFORE THE CAR HIT THE 50,000 MILES FULL WARRANTY, I CALLED TESLA AND REPORTED 2 SAFETY ISSUES. THE FIRST WAS THE HORN NOT WORKING AND THE SECOND WAS A SEAT BELT SAFETY WARNING. TESLA MOVED THE APPOINTMENT AND WHEN I GOT THEIR, I HAVE EXCEEDED THE 50,000 MILES. THE TECHNICIAN AT TESLA'S FACILITY UNDERSTOOD THAT I CALLED BEFORE THE 50,000 AND THAT IT IS TESLA'S FAULT I DID NOT GET THE SERVICE ON TIME. THEY WERE ABLE TO FIX THE LOW PITCH PART OF THE HORN BUT DID NOT HAVE PARTS FOR THE SEAT BELT AND THE HIGH PITCH PART OF THE HORN. THEY PROMISED TO SEND A TECHNICIAN HOME. WHEN THE TECHNICIAN CAME HOME, HE HAD THE WRONG PART FOR THE HORN AND DID NOT HAVE THE PART OF THE SEAT BELT. HE WAS ABLE TO DIAGNOSE THAT IT IS THE BACK MIDDLE PASSENGER BUCKLE CAUSING THE ERROR (WHICH THE FACILITY DID NOT DO). HE PROMISED TO COME BACK WITH THE RIGHT PARTS. I GOT A CALL FROM TESLA FOR THE OTHER APPOINTMENT TIME, BUT THE TECHNICIAN NEVER SHOWED UP AND MY CALLS TO TESLA WAS NOT ANSWERED. I AM NOT WORRIED MUCH ABOUT THE HIGH PITCH HORN ALTHOUGH IT NEED TO BE FIXED. I AM WORRIED MORE ABOUT A SEAT BELT BUCKLE ERROR. I AM ALSO NOT HAPPY WITH THE LEVEL OF SERVICE FROM TESLA ESPECIALLY FOR SAFETY ISSUES NOT BEING TAKEN SERIOUSLY
Steering, Vehicle speed control, Service brakes, Oct 10, 2019
MY TESLA MODEL 3 HAS A DEFECT WITH AUTOPILOT SENSORS AND SOUND. WHEN ON AUTOPILOT (ADAPTIVE CRUISE CONTROL), THE SENSORS CAN SOMETIMES FREEZE UP AND OR FAIL, CAUSING AUTOPILOT TO CEASE FUNCTIONING AND ISSUE AN AUDIO ALERT. HOWEVER, SYSTEM SOUND (BLINKERS, NOTIFICATION ALERT SYSTEM) SOMETIMES FAILS, THUS PREVENTING THE AUTOPILOT FROM ALERTING THE DRIVER THAT IT WILL NO LONGER BE BREAKING AND OR STEERING. FOR EXAMPLE, I AM DRIVING USING THE AUTOPILOT CRUISE CONTROL, WHICH IS SUPPOSED TO STEER /BRAKE/ACCELERATE FOR ME AND INSTRUCTED TO KEEP EYES ON THE ROAD, HOWEVER, WHEN THE AUTOPILOT STOPS WORKING AS WELL AS THE AUDIO NOTIFICATION, THE DRIVER WILL NOT KNOW THAT IT HAS FAILED AND THE CAR NO LONGER BRAKES, THUS MAKING IT LIKELY TO HAVE A COLLISION. I HAVE RECORDED THE FLAWS AND DEFECTS AND HAVE IT ON VIDEO. THIS CAN HAPPEN ANYWHERE, ON HIGHWAY OR ON A REGULAR ROAD. TESLA HAS BEEN UNABLE TO FIX THE PROBLEM.