Sayzia

2019 Tesla Model 3

Problems, recalls and owner-reported issues

Forward collision avoidance is the leading concern among 614 owner complaints filed for this model year. This is the 4th highest complaint count among 9 Model 3 model years with reports.

Complaints by model year
  3. 614

Of the 2019 reports, 60 involved a crash and 5 involved a fire. 30 people were injured and 4 people died.

Primary concernForward collision avoidance169 reports · 28% of complaints
Owner complaints614Filed with NHTSA
Recall relationship22 safety recallsNHTSA campaign records

What owners report most often

  1. Forward collision avoidance169
  2. Electrical system91
  3. Air bags85
  4. Suspension82
  5. Other or unspecified78
  6. Vehicle speed control71
  7. Lane departure70
  8. Service brakes63

Recalls and investigations

  1. Exterior lighting, headlightsAug 5, 2026

    Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

    The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

    Campaign 26V507000 on NHTSA.gov

  2. Tires, pressure monitoring and regulating systemsDec 17, 2024

    Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

    Driving with improperly inflated tires increases the risk of a crash.

    Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

    Campaign 24V935000 on NHTSA.gov

  3. Seat belts, front, warning light/devicesMay 28, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

    Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

    Campaign 24V376000 on NHTSA.gov

  4. Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024

    Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

    Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

    Campaign 24V153000 on NHTSA.gov

  5. Electrical system, instrument cluster/panelJan 30, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

    Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

    Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

    Campaign 24V051000 on NHTSA.gov

  6. Electrical system, adas, autonomous/self driving, softwareDec 12, 2023

    Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

    In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

    Campaign 23V838000 on NHTSA.gov

  7. Suspension, frontMar 31, 2023

    Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

    A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

    Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-31-001. This recall is an expansion of previous recall number 21V-835.

    Campaign 23V235000 on NHTSA.gov

  8. Steering, automated/adaptive steeringFeb 15, 2023

    Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

    FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

    Campaign 23V085000 on NHTSA.gov

  9. Seat belts, rear/other, anchorageOct 21, 2022

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

    An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

    Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.

    Campaign 22V798000 on NHTSA.gov

  10. Visibility, power window devices and controlsSep 19, 2022

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

    A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

    Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

    Campaign 22V702000 on NHTSA.gov

  11. Electrical system, instrument cluster/panelApr 18, 2022

    Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

    The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.

    Campaign 22V263000 on NHTSA.gov

  12. Electrical system, softwareApr 12, 2022

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

    Campaign 22V235000 on NHTSA.gov

  13. Back over prevention, display functionMar 18, 2022

    Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

    Campaign 22V169000 on NHTSA.gov

  14. Electrical system, softwareFeb 4, 2022

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

    Campaign 22V063000 on NHTSA.gov

  15. Electrical system, softwareFeb 1, 2022

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

    Campaign 22V045000 on NHTSA.gov

  16. Electrical system, adas, autonomous/self driving, softwareJan 27, 2022

    Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

    Failing to stop at a stop sign can increase the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

    Campaign 22V037000 on NHTSA.gov

  17. Electrical system, wiring, rear compartment/trunkDec 21, 2021

    Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

    A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

    Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.

    Campaign 21V00D000 on NHTSA.gov

  18. Forward collision avoidance, sensing system, cameraOct 29, 2021

    Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

    Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

    Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

    Campaign 21V846000 on NHTSA.gov

  19. Suspension, critical fastenersOct 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

    A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

    Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

    Campaign 21V835000 on NHTSA.gov

  20. Seat beltsMay 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

    An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

    Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

    Campaign 21V389000 on NHTSA.gov

  21. Service brakes, hydraulic, foundation components, disc, caliperMay 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

    Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

    Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

    Campaign 21V387000 on NHTSA.gov

  22. Equipment, other, labelsOct 10, 2019

    Tesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    Failure to provide the air bag warning information increases the risk of injury.

    Tesla will notify owners, and Tesla Service Centers will inspect the visor and replace it, as necessary, free of charge. The recall began December 6, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-19-15-003.

    Campaign 19V719000 on NHTSA.gov

Representative owner complaints: air bags

85 reports, newest first. Show all

  1. Air bags, Jul 10, 2022, crash

    I was coming out of the park and getting on the main road, when the Tesla accelerated without warning in huge burst of speed. I don't use AutoPilot. I had to drive the car out of the road to avoid the incoming traffic and the Tesla hit a tree and a parked car. Then it came to a stop. Then the airbags also failed to deploy. I reported to the police .

  2. Air bags, Jul 5, 2022, crash

    Frontal head-on collision - I went too fast while making a left turn (at least 50mph) - vehicle drifted and I lost control and it hit a lamp post - damage was pretty severe in front left drivers side of car but airbag never deployed

  3. Air bags, Seat belts, Back over prevention, Feb 26, 2022

    Constantly beeps and makes me think I’m getting into an accident took to tesla they say sensors are ok. But a car shows on my blind side and sometimes there’s no car there, especially big trucks doesn’t bring up sensor correctly

  4. Air bags, Feb 17, 2022

    The contact owns a 2019 Tesla Model 3. The contact stated that the air bags deployed without impact. The vehicle was towed to the dealer who was unable to determine the cause of the failure. The vehicle was sent to the manufacturer who was investigating the failure however, no resolution had been made. The vehicle had not been repaired. The approximate failure mileage was 50,100.

  5. Air bags, Mar 17, 2021, crash

    TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED WHILE DRIVING IN AUTO PILOT AT 65 MPH IN THE RAIN, THE VEHICLE BEGAN TO DRIFT TO THE LEFT AND THEN IT SPUN OUT OF CONTROL CAUSING THE VEHICLE TO CRASH INTO A MEDIUM GUARD RAIL. THERE WAS NO OTHER VEHICLE INVOLVED IN THE CRASH. THE AIR BAGS DID NOT DEPLOYED, A UNKNOWN WARNING LIGHT DID ILLUMINATE FROM THE VEHICLE. THE CONTACT WAS THE ONLY ONE IN THE VEHICLE. THE CONTACT WAS NOT SERIOUSLY INJURED HOWEVER THEY HAD WHIPLASH AROUND THEIR NECK, BUT THERE WAS NO MEDICAL ATTENTION OR TREATMENT FOR THE INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MANUFACTURER DEALER TESLA (7101 GLENWOOD AVE, RALEIGH, NC 27612). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

  6. Air bags, Jun 15, 2020, crash

    AT APPROXIMATELY 1800 HOURS ON JUNE 3 2020 THE VEHICLE WAS TRAVELING UNDER THE SPEED LIMIT ON A RESIDENTIAL STREET. AT A CROSS STREET, AN SUV FAILED TO MAKE A STOP AT A POSTED STOP SIGN AND STRUCK THE VEHICLE ON THE RIGHT PASSENGER REAR QUARTER, SPINNING IT 270 DEGREES AND PROPELLING IT INTO A WALL ACROSS THE STREET FROM THE LANE OF IMPACT. THE DRIVER, THE ONLY OCCUPANT WAS NOT INJURED. THE DRIVER OF THE SUV FLED THE SCENE OF THE ACCIDENT. POLICE WERE CALLED AND RESPONDED TO THE SCENE. A POLICE REPORT WAS FILED. THE CAR WAS EVALUATED AS A TOTAL LOSS BY THE INSURANCE APPRAISER. IMPORTANTLY, THE REAR PASSENGER AIRBAGS DID NOT DEPLOY ON IMPACT. *TR

  7. Air bags, Vehicle speed control, Feb 6, 2020, crash

    TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE CAUSING THAT VEHICLE TO REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS NOT DEPRESSED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNAWARE OF A POLICE REPORT BEING FILED. THE CONTACT STATED THAT THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THEN TO A COLLSION CENTER. THE CONTACT CONTACTED TESLA (811 S SAN FERNANDO BLVD, BURBANK, CA 91502) WHERE THEY WAS INFORMED OF THE CRASH AND INFORMED THE CONTACT THAT THEY WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

  8. Air bags, Structure, Visibility/wiper, Jan 17, 2020, crash

    I AM FEMALE SAFE DRIVER WITH CLEAN DRIVING RECORDS, MY TESLA WAS THIRD CAR STOPPED AT TRAFFIC LIGHT ON DEC 19TH IN THE CITY STREET, AND ALL OF SUDDEN, I STRONGLY BELIEVE THAT IT TRIGGERED UNINTENDED SPONTANEOUS ACCELERATION THAT RESULTED IN ACCIDENT WITH TWO CARS AHEAD OF ME, DAMAGED ALL 3 VEHICLES INCLUDING MINE, I PUSHED THE BRAKE IMMEDIATELY & PARKED BEFORE ALL AIRBAGS IN MY CAR DEPLOYED. I TRIED TO PROVE MY POINT TO THE INSURANCE THAT ITS NOT MY FAULT BUT ITS A CAR THAT BECAME UNCONTROLLABLE DUE TO PROBABLY SOME KIND OF NIGHTLY AUTOMATIC SOFTWARE UPDATE OR A MECHANICAL PROBLEM BUT INSURANCE DIDN'T AGREE AND FORCED ME TO AGREE THAT I DID IT !

  9. Air bags, Structure, Other or unspecified, Oct 8, 2019, crash

    MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.

  10. Steering, Air bags, Vehicle speed control, Aug 1, 2019, crash

    MY CAR WAS FIVE WEEKS OLD. WHILE I WAS DRIVING HOME ON MY COMMUTE I REALIZE THE SCREEN HAD FROZE, AND THEN SUDDENLY BLACKED OUT. I THOUGHT IT WAS A SOFTWARE UPDATE AS I AM A FAMILY THAT OWNS TESLA, BUT IT WASN'T BECAUSE SUDDENLY THE ABILITY TO STEER AND BREAK OR COMPROMISED AND THE CAR HAD SPED WITHOUT ANY INDICATION AS TO WHY. I REPORTED IT TO TESLA AND THE EARLIEST THEY COULD SET FOR AN APPOINTMENT WITH SEVERAL WEEKS LATER. WITHIN ONE WEEK OF THIS INCIDENT INITIALLY OCCURRING, THIS HAPPENED AGAIN DURING TRAFFIC AND MY CAR INSTEAD OF BREAKING, INCREASED TREMENDOUSLY AND SMASHED INTO A CAR IN FRONT OF ME. I HAD CONTACTED. TESLA LETTING THEM KNOW THAT THE FIRST TIME THIS HAPPENED I WAS VERY LUCKY BECAUSE I WASN'T ON THE HIGHWAY, BUT 95% OF MY COMMUTE IS ON MAJOR HIGHWAYS IN THE BAY AREA. I SAID THIS COULD BE DANGEROUS AND I REALLY THINK THIS NEEDS TO BE LOOKED UP FASTER, I GOT ZERO RESPONSE. SO WHEN THIS HAPPENED THERE WAS ABSOLUTELY NOTHING I COULD DO AND I ROLLED AND SPRAINED MY ANKLE VERY AGGRESSIVELY. NOT ONLY THAT BUT ALL OF THE AIRBAGS IN THE ENTIRE CAR MALFUNCTIONED EVEN THOUGH I WAS ABLE TO FOCUS THE BRUNT OF THE DAMAGE TO THE RIGHT FRONT. UNFORTUNATELY ONE OF THE BACK WINDOWS DIDN'T OPEN NOR DID THE PASSENGER LOWER AIRBAG. THERE WAS NO ONE IN THE PASSENGER SEAT BUT IF THERE WAS THAT WOULD HAVE NOT GONE OFF AND THAT'S NOT OK. THERE WAS NO REASON FOR THIS TO HAPPEN AND THERE WERE NO UPDATES ON SOFTWARE THAT NEEDED TO HAPPEN AND THE CAR WAS FIVE WEEKS OLD. TESLA HAS REFUSED TO PROVIDE ME WITH THEIR DATA AND I HAVE AN SSD THAT SHOWS MY CAR SHUT DOWN.