2019 Tesla Model 3

Problems, recalls and owner-reported issues

Forward collision avoidance is the leading concern among 614 owner complaints filed for this model year. This is the 4th highest complaint count among 9 Model 3 model years with reports.

Complaints by model year
  1. 614

Of the 2019 reports, 60 involved a crash and 5 involved a fire. 30 people were injured and 4 people died.

Primary concernForward collision avoidance169 reports · 28% of complaints
Owner complaints614Filed with NHTSA
Recall relationship22 safety recallsNHTSA campaign records

What owners report most often

  1. Forward collision avoidance169
  2. Electrical system91
  3. Air bags85
  4. Suspension82
  5. Other or unspecified78
  6. Vehicle speed control71
  7. Lane departure70
  8. Service brakes63

Recalls and investigations

  1. Exterior lighting, headlightsAug 5, 2026

    Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

    The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

    Campaign 26V507000 on NHTSA.gov

  2. Tires, pressure monitoring and regulating systemsDec 17, 2024

    Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

    Driving with improperly inflated tires increases the risk of a crash.

    Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

    Campaign 24V935000 on NHTSA.gov

  3. Seat belts, front, warning light/devicesMay 28, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

    Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

    Campaign 24V376000 on NHTSA.gov

  4. Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024

    Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

    Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

    Campaign 24V153000 on NHTSA.gov

  5. Electrical system, instrument cluster/panelJan 30, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

    Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

    Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

    Campaign 24V051000 on NHTSA.gov

  6. Electrical system, adas, autonomous/self driving, softwareDec 12, 2023

    Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

    In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

    Campaign 23V838000 on NHTSA.gov

  7. Suspension, frontMar 31, 2023

    Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

    A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

    Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-31-001. This recall is an expansion of previous recall number 21V-835.

    Campaign 23V235000 on NHTSA.gov

  8. Steering, automated/adaptive steeringFeb 15, 2023

    Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

    FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

    Campaign 23V085000 on NHTSA.gov

  9. Seat belts, rear/other, anchorageOct 21, 2022

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

    An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

    Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.

    Campaign 22V798000 on NHTSA.gov

  10. Visibility, power window devices and controlsSep 19, 2022

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

    A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

    Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

    Campaign 22V702000 on NHTSA.gov

  11. Electrical system, instrument cluster/panelApr 18, 2022

    Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

    The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.

    Campaign 22V263000 on NHTSA.gov

  12. Electrical system, softwareApr 12, 2022

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

    Campaign 22V235000 on NHTSA.gov

  13. Back over prevention, display functionMar 18, 2022

    Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

    Campaign 22V169000 on NHTSA.gov

  14. Electrical system, softwareFeb 4, 2022

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

    Campaign 22V063000 on NHTSA.gov

  15. Electrical system, softwareFeb 1, 2022

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

    Campaign 22V045000 on NHTSA.gov

  16. Electrical system, adas, autonomous/self driving, softwareJan 27, 2022

    Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

    Failing to stop at a stop sign can increase the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

    Campaign 22V037000 on NHTSA.gov

  17. Electrical system, wiring, rear compartment/trunkDec 21, 2021

    Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

    A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

    Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.

    Campaign 21V00D000 on NHTSA.gov

  18. Forward collision avoidance, sensing system, cameraOct 29, 2021

    Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

    Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

    Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

    Campaign 21V846000 on NHTSA.gov

  19. Suspension, critical fastenersOct 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

    A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

    Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

    Campaign 21V835000 on NHTSA.gov

  20. Seat beltsMay 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

    An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

    Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

    Campaign 21V389000 on NHTSA.gov

  21. Service brakes, hydraulic, foundation components, disc, caliperMay 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

    Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

    Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

    Campaign 21V387000 on NHTSA.gov

  22. Equipment, other, labelsOct 10, 2019

    Tesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    Failure to provide the air bag warning information increases the risk of injury.

    Tesla will notify owners, and Tesla Service Centers will inspect the visor and replace it, as necessary, free of charge. The recall began December 6, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-19-15-003.

    Campaign 19V719000 on NHTSA.gov

Representative owner complaints

614 reports, newest first.

  1. Electrical system, Feb 19, 2023

    the PTC heater fails on a lot of the older cars leaving them stranded. The % of cars effected is alarming. This should be recalled to prevent people from being stranded in the cold.

  2. Electrical system, Vehicle speed control, Feb 18, 2023

    I am writing to report a serious issue that occurred while my wife and two of my children were driving my Tesla Model 3 with VIN number [XXX] on Highway 99 North on February 14, 2023, at approximately 6pm. While driving on the highway, the Model 3 suddenly shut down and died. The vehicle completely lost power and they were unable to restart it. Despite trying all the resets given by Tesla roadside assistance, the car would not move. Even the Tesla team wasn't able to move the car and it was California Highway Patrol who moved it to a safer location. My wife and children were extremely frightened by this incident, which was an incredibly dangerous situation as they were driving on a busy highway, and they were lucky that no accidents occurred as a result. I wanted to update you that the Tesla team in Stockton, CA is now handling this issue and they have informed me that the battery fuse blew. However, this incident has left me with grave concerns regarding the safety of my Tesla Model 3 for myself and my children. I believe that the car has become extremely unsafe to drive, and I am very worried that a similar situation could happen again. I must also note that this incident has created a panic within me, that even if and when the issue is resolved, every time I drive my Model 3, I will have a flashback of the incident and the fear that it might happen again. I believe this is a very serious issue that needs to be addressed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  3. Service brakes, Forward collision avoidance, Feb 16, 2023

    I have six recorded incidents over three different trips where I was traveling at highway speeds on I-84. While utilizing cruise control, weather was clear and roads were dry with no vehicles in front of, behind or to the side of me. The vehicle slammed on it's brakes unexpectedly and for no apparent reason. 5 out of the 6 times, it stopped so fast, nearly coming to a complete stop that it caused the vehicle to swerve almost out of control. Luckily there were no vehicles close behind me, otherwise I would have certainly been rear ended and possibly even killed at the speeds we were traveling. I have spoken to Tesla and they admit it is a known problem, but they don't have an immediate fix. The recommend not using cruise control in their vehicles. I think they should buy the vehicles back if you cannot use something as basic as cruise control. This problem is wide spread and extremely dangerous if not deadly under certain conditions. The date below is the 2nd to last time it happened. Last time was on 2/13/23. There were 4 similar incidents prior to 2/12/23

  4. Other or unspecified, Feb 16, 2023

    A couple things that concern me. One- My vehicle is showing an open recall since I purchased it. I reached out to Tesla and they advised it most like has been addressed by the software updates. I would prefer a more direct answer versus stating it “most likely” has been addressed. Two- My Model 3 was advertised on Tesla’s website with a range of 310. I get an equivalent of 120 miles of range. This is less than half. I have reached out to Tesla within days of purchasing the car and was told they completed an over the air diagnosis and nothing is wrong with my battery. They advised the cold weather can play a major role. Which I totally understand, however I can’t imagine losing over 50% of range. This has also not been completely addressed.

  5. Service brakes, Feb 9, 2023

    I've been experiencing "phantom braking" where the car will decrease it's speed, sometimes up to 50% while it's in self-driving mode.

  6. Forward collision avoidance, Electrical system, Feb 8, 2023

    The contact owns a 2019 Tesla Model 3. The contact stated that on several occasions while driving the cruise control or auto pilot activated, the vehicle experienced phantom braking with a beeping sound coming from the vehicle with a manual control warning message appearing on the infotainment screen. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 28,000.

  7. Vehicle speed control, Jan 31, 2023, crash

    The contact owns a 2019 Tesla Model 3. The contact stated while driving at 3 MPH and slowing the vehicle into his residence driveway, as he took his foot off the accelerator the vehicle accelerated at a high rate of speed forward. The vehicle crashed into the residence and entered the house. The contact stated he did not notice any warning lights. The contact was rendered unconscious and was transported by ambulance to an ER. The contact stated that the air bags did not deploy. The contact had sustained a broken back and had fractured his sternum. The vehicle was towed to an impound lot and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.

  8. Forward collision avoidance, Jan 30, 2023

    I was utilizing Tesla's self-driving feature and while traveling at about 75mph, the vehicle slammed on the braked on three different occasions for no reason. Fortunately, on all occasions, no vehicles were anywhere near me. There were no warning signs and this is the first occurrence. I have not utilized cruise control or the self-driving function, since.

  9. Forward collision avoidance, Jan 25, 2023

    Tesla knowingly disabled the hardware sensor suite in a recent update of the software in their push toward "Tesla Vision". Unfortunately the disabling of the hardware sensor suite has made the car more dangerous to drive in certain conditions such as dark roads and inclement weather where the camera cannot detect a danger situation in advance the way it could with a hardware sensor suite. The disabling of this sensor is costing me $6000 in damage due to Tesla Vision not seeing a large, dead deer in the middle of the highway causing me to drive over it and damage critical components. Tesla's decision to use a plastic shield instead of a metal shield to protect the components lead to the piercing of the battery coolant line and damage to other components.

  10. Forward collision avoidance, Jan 18, 2023

    Since disabling the radar, the car very frequently brake checks on the highway when there are no cars in front of it, due to the reflection off the surface of highways that are very flat. This happens at least every hour or 2 when driving.

  11. Forward collision avoidance, Jan 18, 2023

    Vehicle came to abrupt stop so hard the seatbelt locked and my head hit the seat rest once fully stopped in highway traffic. I was traveling in the middle lane of a 3 lane highway at night, with clear skies, and dry road. There nearest car ahead of me was about 40 feet, and I was traveling with the flow of traffic at around 20 mph. “Autopilot” was enabled and set to 35mph. I believe the ADAS camera system of my vehicle momentarily determined a nearby car in the left or right lane had suddenly moved into my lane when in reality none had crossed the white line and the road ahead was clear.

  12. Electrical system, Forward collision avoidance, Jan 17, 2023

    The contact owns a 2019 Tesla Model 3. The contact stated while driving at high speeds with the auto pilot feature activated, the vehicle experienced intermittent phantom braking. The contact stated that no warning light appeared on the instrument panel prior to the failure. The contact attempted to notify the service center of the failure but was informed that he could only report the failure soon after the failure. The service center offered no further assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.

  13. Vehicle speed control, Other or unspecified, Forward collision avoidance, Jan 16, 2023

    This morning, I was driving using FSD beta and the car swerved and veered almost directly into the curb, head-on. I was able to capture the data using the car's built-in dashcam and saved it, though I can't upload it to this site. I was able to slam on the brakes at the last minute and luckily no one else was around as it could have easily injured someone else and/or damaged my vehicle.

  14. Forward collision avoidance, Jan 10, 2023

    The car has repeatedly slammed on the brakes while using Tesla's Full Self-Driving functionality and made the car unusable at times. I've gotten into many near accidents, with the most recent happening on 1/8/23 where the vehicle slammed on the brakes on the freeway in front of a big rig, almost causing it to rear end me while me, my wife and two children were in the car. At the same time, the vehicle has also almost hit pedestrians while using the FSD beta, which I managed to avoid on 1/8/23 because I was paying attention. Had I not, I'm sure we would've struck a pedestrian walking across the street.

  15. Seats, Air bags, Jan 9, 2023

    The contact owns a 2019 Tesla Model 3. The contact stated that while starting the vehicle, the Front Passenger Restraint System Fault message was displayed. The dealer was made aware of the failure and informed the contact that the front passenger’s side seat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

  16. Electrical system, Visibility, Back over prevention, Dec 28, 2022

    The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the vehicle had experienced intermittent loss of the back-up camera. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 14,419. Parts distribution disconnect.

  17. Forward collision avoidance, Dec 26, 2022, crash

    My Handicap Son, Devdutt Srivastava, on Cushing Parkway and Fremont Boulevard. Fremont, CA, on US October 24 Evening with no Auto Pilot or FUSD engaged. At threshold the light had turned Orange and my son proceeded with same pace as usual, without accelerating. A cross car with an Autistic Kid, most likely as my son is a Special Ed Masters and trained to spot one, rammed into the Tesla 3 which was fully wrecked. The Auto Collision Emergency Detection and Braking should have worked as it was Stop and Go Traffic at Peak Evening Hours between 3:50 and 4:30 pm. I have seen Toyota Prius Auto Collison Braking Work. Someone needs to stop Elon Musk and Tesla charging premium on false promises and taking toll on lives of innocent people trusting their marketing false propoganda and constant spinning on Auto Pilot and FUD with new additional confusion creating packages and options and moving features too and fro. This complicates the software and causes more bugs.

  18. Forward collision avoidance, Dec 24, 2022

    12/24 between 7:54am and 8:55am driving on the 10 west from Arizona to California while on auto drive within one hour experienced 4 times the car engaged the brake while traveling 80 mph on the highway. All 4 times there was nothing in front or side of the vehicle. The vehicle did not alarm a sensor that something was in the way. Fortunately we reacted quickly and continued with the accelerator so we didn’t stop abruptly on the Highway. 2 out of the 4 times it was a very hard brake the other two times it was hard but not nearly as forceful. Again nothing in the road, sun behind us, no indicators of obstructed cameras. We haven’t been on a long trip with the car in a long time, however my son drove from Orange County , CA to Los Angeles one evening about 6 weeks ago and he said the same thing occurred 3 times while on the trip and on the highway. I did Google the situation and it sounds like I am not the only one who has experienced the phantom braking situation. We have disengaged the auto drive and auto pilot the remainder of the trip.

  19. Other or unspecified, Forward collision avoidance, Dec 21, 2022

    "Full Self Driving" (FSD) 10.69.3.1 disconnect events lock out driver after five 'strikes.' This makes it impossible to diagnose repeatable faults until a future version unlocks FSD. My testing suggests there are problems with controlled intersections making a left turn. However, the lockout prevents documenting the problem(s). Locking out the software also makes it impossible for NHTSA, IIHS, and even the National Transportation Safety Board to identify and document failures with FSD. It also impacts car reviewers as well as this owner.

  20. Forward collision avoidance, Dec 21, 2022

    The contact owns a 2019 Tesla Modal 3. The contact stated while driving approximately 65 MPH with the autopilot activated, the cruise control suddenly deactivated and the braking system erroneously activated causing the vehicle to abruptly decelerate. The contact immediately depressed the accelerator pedal to avoid being rear-ended by a second vehicle. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 25,291.

  21. Lane departure, Dec 21, 2022, crash

    The contact owns a 2019 Tesla Model 3. The contact stated that while his partner was driving at approximately 60 MPH in inclement weather, the lane departure feature malfunctioned, causing the vehicle to hydroplane and crash into the median. No air bags were deployed. The contact's partner sustained a sore neck and back; however, medical attention was not received. A police report was filed. The vehicle was towed to the contact's residence and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

  22. Forward collision avoidance, Dec 17, 2022

    Phantom braking is occurring regularly on a road trip from CA to LA. It has happened on clear roads with sunny conditions and no obstructions as well as in shadowy or dark conditions. It only occurs with cruise control on.

  23. Exterior lighting, Dec 16, 2022

    Poor LED headlight/headlight seal caused severe condensation (water dripping) inside headlight housing, which led to the headlight and turn signal to not function. No warning/notification received from the car. The car is 3 years old, past 50,000-mile warranty. Headlight inspected by Tesla service center and had to be replaced at owner’s expense due to out of warranty. Condition led to poor visibility and danger/risk to other drivers/pedestrians on the road especially at night. Attempting to obtain old headlight from service center, but have pictures on hand.

  24. Air bags, Seat belts, Vehicle speed control, Dec 16, 2022

    I started to having "Faulty Restrain system fault" around 49k miles on Tesla Model 3. Error pop up "service needed". Consult Tesla for repair. First they ask for $384 for repair harness wires attach for driver front seat. Upon checking warranty on Tesla.com, it provides 60000 miles and 5 years warranty for Restrain System coverage so tesla agrees to fix error for "$0". Upon taking car for repair, I was informed I had rodent cause damage (chewed) wires and it's not cover. I had to pay $180 for repair. I live in Phoenix city and where I live we don't have any problem with rodents. It's very shocking to learn that rodent get access to underneath of Tesla and can chewed on wires. Why wires are not covered with better material rather than cheap plastic tapes. Those wires play significant role in vehicle safety as far as restrain system is concern. Question is why Model 3 is so inferiors in quality and design that rodent get access to the wiring. Error cause many driving problems with air bags not working and causing speeding errors. I have read on Tesla Motor Club blog and many customers are experiencing same problem. Is there anything Tesla needs to do to make their car more safer on road? If you need more information please email me at [XXX] I can provide pictures of damage due to rodent provided by Tesla. Thank You,[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  25. Other or unspecified, Service brakes, Forward collision avoidance, Dec 1, 2022

    Two lane highway I was in the left lane with the cruise control on not Full Self Driving. In the right lane was a semi which I came up along side off on the left , I was driving 70mph. (Speed limit) The car suddenly hard braked on it’s own. The car behind me had to brake to avoid an accident and went into the dirt. After that on this same drive, there were at least 6 more instances of phantom braking when traveling over a “wash bridge “ going under a highway sign, driving along side another semi and once without anyone near and an open road. This also happened 3 months ago and when I reported it to Tesla they said when I received the FULL self driving down load which I got the next day, the problem should be corrected. I also reported the previous problem to you, the case # 11488958.