2019 Tesla Model 3

Problems, recalls and owner-reported issues

Forward collision avoidance is the leading concern among 614 owner complaints filed for this model year. This is the 4th highest complaint count among 9 Model 3 model years with reports.

Complaints by model year
  1. 614

Of the 2019 reports, 60 involved a crash and 5 involved a fire. 30 people were injured and 4 people died.

Primary concernForward collision avoidance169 reports · 28% of complaints
Owner complaints614Filed with NHTSA
Recall relationship22 safety recallsNHTSA campaign records

What owners report most often

  1. Forward collision avoidance169
  2. Electrical system91
  3. Air bags85
  4. Suspension82
  5. Other or unspecified78
  6. Vehicle speed control71
  7. Lane departure70
  8. Service brakes63

Recalls and investigations

  1. Exterior lighting, headlightsAug 5, 2026

    Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

    The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

    Campaign 26V507000 on NHTSA.gov

  2. Tires, pressure monitoring and regulating systemsDec 17, 2024

    Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

    Driving with improperly inflated tires increases the risk of a crash.

    Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

    Campaign 24V935000 on NHTSA.gov

  3. Seat belts, front, warning light/devicesMay 28, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

    Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

    Campaign 24V376000 on NHTSA.gov

  4. Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024

    Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

    Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

    Campaign 24V153000 on NHTSA.gov

  5. Electrical system, instrument cluster/panelJan 30, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

    Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

    Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

    Campaign 24V051000 on NHTSA.gov

  6. Electrical system, adas, autonomous/self driving, softwareDec 12, 2023

    Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

    In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

    Campaign 23V838000 on NHTSA.gov

  7. Suspension, frontMar 31, 2023

    Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

    A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

    Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-31-001. This recall is an expansion of previous recall number 21V-835.

    Campaign 23V235000 on NHTSA.gov

  8. Steering, automated/adaptive steeringFeb 15, 2023

    Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

    FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

    Campaign 23V085000 on NHTSA.gov

  9. Seat belts, rear/other, anchorageOct 21, 2022

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

    An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

    Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.

    Campaign 22V798000 on NHTSA.gov

  10. Visibility, power window devices and controlsSep 19, 2022

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

    A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

    Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

    Campaign 22V702000 on NHTSA.gov

  11. Electrical system, instrument cluster/panelApr 18, 2022

    Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

    The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.

    Campaign 22V263000 on NHTSA.gov

  12. Electrical system, softwareApr 12, 2022

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

    Campaign 22V235000 on NHTSA.gov

  13. Back over prevention, display functionMar 18, 2022

    Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

    Campaign 22V169000 on NHTSA.gov

  14. Electrical system, softwareFeb 4, 2022

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

    Campaign 22V063000 on NHTSA.gov

  15. Electrical system, softwareFeb 1, 2022

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

    Campaign 22V045000 on NHTSA.gov

  16. Electrical system, adas, autonomous/self driving, softwareJan 27, 2022

    Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

    Failing to stop at a stop sign can increase the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

    Campaign 22V037000 on NHTSA.gov

  17. Electrical system, wiring, rear compartment/trunkDec 21, 2021

    Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

    A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

    Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.

    Campaign 21V00D000 on NHTSA.gov

  18. Forward collision avoidance, sensing system, cameraOct 29, 2021

    Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

    Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

    Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

    Campaign 21V846000 on NHTSA.gov

  19. Suspension, critical fastenersOct 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

    A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

    Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

    Campaign 21V835000 on NHTSA.gov

  20. Seat beltsMay 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

    An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

    Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

    Campaign 21V389000 on NHTSA.gov

  21. Service brakes, hydraulic, foundation components, disc, caliperMay 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

    Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

    Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

    Campaign 21V387000 on NHTSA.gov

  22. Equipment, other, labelsOct 10, 2019

    Tesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    Failure to provide the air bag warning information increases the risk of injury.

    Tesla will notify owners, and Tesla Service Centers will inspect the visor and replace it, as necessary, free of charge. The recall began December 6, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-19-15-003.

    Campaign 19V719000 on NHTSA.gov

Representative owner complaints

614 reports, newest first.

  1. Electrical system, Air bags, Feb 12, 2024

    The car is showing a system failure of the passenger restraining system, including the airbag. Car is only five years old with 67,000 miles. This condition should be repaired by Tesla at no cost to the consumer for this early failure. Also, the air conditioning compressor has failed, it is part of the battery cooling system which may create hazard of overheating The battery. This repair should also be covered by Tesla since it is a safety feature. These two failures seem to be very common among Tesla owners as evidence by the multiple social media post on these failures, a safety recall should be implemented to provide these repairs, and no cost to the consumer. Thank you so much.

  2. Back over prevention, Feb 9, 2024

    The contact owns a 2019 Tesla Model 3. The contact stated that the back over prevention camera frequently failed to operate as designed with a blank screen being displayed. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 88,000.

  3. Electrical system, Other or unspecified, Feb 7, 2024

    Error comes up replace auxiliary battery low voltage. And then it says vehicle may not start. I was told by the dealer where I bought the car that their a recall and I wanted to see if my vehicle is qualified. Which the dealer said it is. I can't drive my car and I do ride share with it please can you help me.

  4. Electrical system, Feb 7, 2024

    Twice in a span of six weeks my 2019 Tesla Model 3 simply stopped operating - dead stop. First incident was on a road trip over the Christmas holidays ([XXX]). We had stopped in suburban Chicago before continuing our trip home. The vehicle control screen went black and the vehicle ceased almost all operations. The vehicle could not be started nor put into a gear for towing. All functions accessed through the screen (virtually every function) was rendered inoperable. I called Tesla who told me that according to their computer systems the vehicle was active. The mercifully nearby service center said no fault was recorded by the computer log. They were able to get the screen reactivated and we continued our trip with no further incident and they weren't able to explain what happened. On Friday [XXX] the same thing happened in our garage. The vehicle was towed to Tesla. They diagnosed the issue to an electrical fault in the steering column which shuts the vehicle down. The remedy is a replacement of the entire steering column at a cost of $2100 plus labor. I don't know if this is a typical remedy for other manufacturers but this is quite a expensive solution for an issue unrelated to the steering function. From a safety perspective this was an astounding occurrence. If this winter was colder or we were in a more remote place we would have been in pretty big trouble not being able to activate the heat or any other function of the vehicle. I believe the totality of the shutdown makes this fault an extraordinary concern with an extraordinary price tag for Tesla drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  5. Forward collision avoidance, Lane departure, Jan 30, 2024

    Ever since Tesla updated my vehicle to 2023.44.30.8, the autopilot has become effectively unusable. It now nags and beeps at me whenever I am not looking straight ahead. It is ridiculous that Tesla has ruined one of the best aspects of my car due to (ostensibly?) NHTSA pressure. Please allow their previous driver attentiveness system with the steering wheel to be reinstated. It is so miserable to have my car nanny camera flip out on me every time I look anywhere other than straight ahead. At the very least, every other manufacturer should be forced to have just as annoying a system if my Tesla had to be ruined. Its wrong to punish every Tesla owner because some people misused autopilot.

  6. Forward collision avoidance, Jan 30, 2024

    Since nhtsa recommended changes, the assist driver require more input to confirm I am paying attention and is distracting me from paying attention to surroundings. For example proir to the vehicle being "safer" I was able to focus my attention on immediate risk but possible risk that were greater than 12 seconds ahead of me. The vehicle was safer prior to the recall.

  7. Electrical system, Air bags, Seats, Jan 21, 2024

    In July 2023 we started receiving airbag fault messages on the main screen, “Front Passenger Safety Restraint System Fault". Based on our research this meant that in the event of an accident the airbag would most likely not deploy. We tried to schedule service and due to a "bug with the recent update" we could not get the invoice through their app or schedule the actual service for over a week. After contacting Tesla multiple times we got scheduled and had to drive to a service center instead of mobile service coming to us. This turned out to be a known fault due to the lack of an Occupant Classification System (OCS) Filter Module on the 2017-2019 Model 3. We were charged $165.89 to install what should have been provided for free on a recall to all affected model years. Upon arrival to the center they told me it could end up costing thousands of dollars if they had to replace the airbags, wiring harnesses and other components. That car was about 4 years and 1 month old, and just under 70K miles at the time, so the airbag system should not be failing. Those costs could be prohibitive for some owners, causing them to drive with an unsafe car. Luckily the service center tried the cheapest option first, which was installing the filter that is now standard equipment on all 2020 model years and later. The fact that Tesla now installs that filter as standard shows that it is necessary, and should have been provided to all previous model years as a free recall. Details can be found in the service bulletin that Tesla has already submitted to NHTSA at [XXX] . If that link doesn't work it is [XXX] from [XXX], 2019. This is a known issue for the affected year models that is fixed with an OCS filter module on newer models, that can be installed in a short time on older models. The lack of that module puts users at risk of the airbags not deploying as designed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  8. Suspension, Jan 18, 2024

    When driving the car and turning the wheel there was a creaking noise at low speeds. Upon inspection at the service center the issue was diagnosed to be suspension part issues. The compliance link assemblies, lower lateral links, and control arms require replacement. This issue could have resulted in the car wheels breaking off while driving, causing a safety issue for myself and others.

  9. Suspension, Jan 10, 2024

    Upper control arms and linkage on left and right needed to be replaced. Tesla charging $600 labor.

  10. Suspension, Jan 9, 2024

    The front upper control arms on the vehicle failed at around 50,000 miles. The control arms failed with the same symptoms described in Tesla's service bulletin [XXX] ). However, despite the service bulletin stating that the correction was to reseal the area around the ball joints, Tesla's service team told me that they no longer do that because they found out that the problem would reappear if they only reseal them. That they instead replace the front upper control arms with a newer version. They billed me $181.44 for that work despite having a service bulletin for the issue and despite it being a widespread issue with the early failure of those control arms. I was lucky that I had this issue addressed when it only made noise and did not wait for the suspension component to structurally fail, which would have resulted in a crash. I have the invoice and the written communication between myself and Tesla. However, when submitting this incident form on NHTSA's website, the Upload Files section wasn't working in Chrome or Firefox on Windows. Clicking the "Upload Files" button on this web form just made the button disappear and nothing else happened. If it is helpful, I'd be happy to share the invoice and written communication between myself and Tesla with NHTSA. Please let me know if that's needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  11. Electrical system, Jan 5, 2024

    The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System). The contact stated that the recall to be performed would not disable the "Auto-steer" function, however the Over the Air software update had disabled the auto steer. The contact stated that the manufacturer advised that to restore the auto steer feature the contact had to pay to do so. The contact stated that the manufacturer was not following the recall as stated. The manufacturer was made aware of the issue. The contact had experienced a failure of the auto steer function on the vehicle. The failure mileage was 71,817. Parts distribution disconnect.

  12. Electrical system, Other or unspecified, Jan 2, 2024

    Climate control unavailable. Unable to heat cabin. Ran test and received a PTC heater faulty. Vehicle is over 50K miles and no longer under warranty. Through research online. Many heating issues become available. Software and numerous PTC failures especially older vehicles that had similar issues with 30K, 40K, and 50K miles.

  13. Other or unspecified, Dec 31, 2023

    Heating suddenly stopped working after 3 years.

  14. Suspension, Dec 29, 2023

    I had to replace the Front Upper Control Arm Assemblies (Left and Right). As part of this (I believe) I also had to replace Lower Lateral Links (Left and Right) and the Front Lower Compliance Links (Left and Right). My car had 53,536 miles on it at the time (so just outside the warranty). The total cost was $1,259.63.

  15. Suspension, Dec 28, 2023

    The contact owned a 2019 Tesla Model 3. The contact stated that while driving at various speeds, there was a squeaking sound coming from the front end of the vehicle. The vehicle was driven to the local dealer who diagnosed that the front suspension system was faulty and needed to be replaced. The front suspension system was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 93,000.

  16. Steering, Forward collision avoidance, Dec 19, 2023

    FSD causing more Nagging to the steering wheel due to recent recall update, making it much more dangerous to constantly having to move the steering wheel while the car is in motion and can cause the car to serve out of control or into another lane, DANGEROUS RECALL, revert this back

  17. Steering, Suspension, Dec 15, 2023

    The contact owns a 2019 Tesla Model 3. The contact stated that while turning the steering wheel to the left or the right, there was an abnormal creaking sound. The failure occurred at various speeds and occurred intermittently. The vehicle was taken to the dealer who diagnosed and determined that the creaking sound was coming from the front upper control arm while turning the vehicle and the front lower control arm while in reverse. The dealer also diagnosed that the latter link was torn. The contact was informed that the control arms and suspension nuts and bolts needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 49,000.

  18. Seat belts, Seats, Other or unspecified, Dec 15, 2023

    Repeat error messages of "Front safety restraint" on the screen followed by passenger window not rolling down. This has happened in June 2023, October 2023 and December 2023. The tesla windows need to roll down half inch for the doors to be closed. Because the windows get locked, i cannot close the doors. Because the doors are not closed i cannot drive the car. the other connected problem is that the passenger side mirror is folded and cannot be unfolded. Every time we log a service ticket with Tesla, they do not give an explanation on the problem and just mention it as a software problem. in July 2023 when the safety restraint problem was fixed, it was invoiced as seat repair.

  19. Air bags, Seat belts, Seats, Dec 6, 2023

    Warning message regarding passenger safety restraint system. Code RCM_056

  20. Visibility/wiper, Nov 18, 2023

    Automatic windshield wipers have not worked since a firmware update several months ago. Unfortunately, the touchscreen controls for the wipers are not easily accessible and that makes it difficult to control them while driving. Drivers are required to take their eyes off the road to adjust the wipers. Making matters worse, the buttons are small, low contrast, and difficult to press while the car is in motion. These touchscreen controls are the only method for operating wipers. Do to the way the controls work, automatic wipers are a necessity for safe driving in bad weather. I live in an area with frequent rain so this is a serious issue. I have reported the issue to Tesla at least twice and they continue to say it is a “known firmware characteristic” with no ETA for a fix.

  21. Steering, Nov 15, 2023

    While stopping at the post office drop box and then attempting to depart, my steering completely stopped working. I could not turn the wheel without extreme force. Luckily, I was not far from home and was able to get home without accident.

  22. Steering, Nov 10, 2023

    My 2019 tesla model 3, with 41158 miles, started making a strange noise when I turned the steering wheel left or right. I scheduled service at a tesla service center. The tesla technician confirmed the noise from the upper control arms. They replaced the pair of upper control arms. After test driving the vehicle and putting the car on the lift the technician verified additional noises coming from the steering rack. The technician stated the left inner tie rod attached to the rack was also loose and since they both come together as a singular component they recommended replacement. There has been no warning lamps or messages about the problem. When I noticed the noise I scheduled the appointment. My concern is the possible steering failure if the problem isn't addressed immediately

  23. Fuel/propulsion system, Nov 9, 2023

    When Driving an Alert activates DIR_a126 Power Reduced. Exiting and re-entering vehicle may restore operation. My vehicle speed limit goes to 50 mph and keeps lowering after driving for a few miles to a creep. This alert pop up constantly.

  24. Other or unspecified, Nov 9, 2023

    Brake lines are bubbled and do not pass inspection. Tesla claims this is my fault as I live on an unpaved road. My mechanic has seen the same problem in another 2019 tesla and there are few of these cars in Central VT

  25. Electrical system, Air bags, Nov 7, 2023

    Front right safety restraint system fault. Rear right safety restraint system fault.