2020 Tesla Model 3
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 451 owner complaints filed for this model year. This is the 5th highest complaint count among 9 Model 3 model years with reports.
Of the 2020 reports, 54 involved a crash and 2 involved a fire. 33 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsAug 5, 2026
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Campaign 26V507000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 17, 2024
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Driving with improperly inflated tires increases the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Campaign 24V935000 on NHTSA.gov
Seat belts, front, warning light/devicesMay 28, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign 24V376000 on NHTSA.gov
Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Campaign 24V153000 on NHTSA.gov
Electrical system, instrument cluster/panelJan 30, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign 24V051000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareDec 12, 2023
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign 23V838000 on NHTSA.gov
Steering, automated/adaptive steeringFeb 15, 2023
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign 23V085000 on NHTSA.gov
Seat belts, rear/other, anchorageOct 21, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Campaign 22V798000 on NHTSA.gov
Visibility, power window devices and controlsSep 19, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Campaign 22V702000 on NHTSA.gov
Electrical system, instrument cluster/panelApr 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
Campaign 22V263000 on NHTSA.gov
Electrical system, softwareApr 12, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Campaign 22V235000 on NHTSA.gov
Back over prevention, display functionMar 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Campaign 22V169000 on NHTSA.gov
Electrical system, softwareFeb 4, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Campaign 22V063000 on NHTSA.gov
Electrical system, softwareFeb 1, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Campaign 22V045000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareJan 27, 2022
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Failing to stop at a stop sign can increase the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Campaign 22V037000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 21, 2021
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Campaign 21V00D000 on NHTSA.gov
Forward collision avoidance, sensing system, cameraOct 29, 2021
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Campaign 21V846000 on NHTSA.gov
Suspension, critical fastenersOct 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
Campaign 21V835000 on NHTSA.gov
Air bags, side/window, curtainOct 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.
Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.
Campaign 21V834000 on NHTSA.gov
Seat beltsMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Campaign 21V389000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
Campaign 21V387000 on NHTSA.gov
Representative owner complaints: forward collision avoidance
156 reports, newest first. Show all
Forward collision avoidance, Lane departure, Jun 25, 2022, crash
The Tesla lane assist and adaptive cruise control failed while I was driving on the highway (I-295 in DC). I have not paid for the full self driving, so I was using the autopilot every Model 3 uses by default. The car skidded into the barrier on the side of the highway and tore up the back left tire and scraped the car. Autopilot was engaged but the car didn’t slow into the turn. I started to slow it down manually by down clicking the knob on the steering wheel, but it lost control even though autopilot was on the entire time. I’ve driven on autopilot on that highway hundreds of times. Autopilot always slows down on its own going into a turn. I was paying attention and am a very attentive driver. But autopilot normally would never have a problem with a turn like that, so I didn’t want to hit the brakes or do anything to disengage autopilot at the last second. I thought that would make things worse. I took over manually once it hit the barrier, obviously. At that point, I kept it from veering back into the other lane so that it would not hit the car next to me. Normally, there is more traffic ahead of me when I drive in that lane at that point on 295, so autopilot slows down because there are cars directly ahead of me. In this case, there were no cars ahead, so the autopilot didn’t reduce speed until later than normal. But I have been using Tesla autopilot for almost 3 years. It normally works quite well. The issue here seems to be that the autopilot does not see far enough ahead. Even though a sharp turn was coming up, it did not slow down at all until it was very close to the turn in the highway. The reason I am reporting this now is that Tesla ignored me when I reported it. I brought it in for service, and it cost me $1500 for Tesla to repair the wheel after the crash. But Tesla didn’t investigate the failure by the autopilot, or pay for it. And I saw on the news that you are investigating autopilot failures, so I thought you should know about this one too
Forward collision avoidance, Lane departure, Jun 23, 2022
On 6/18/2022, nearly all visual based safety and convenience features of my car ceased to function randomly. I was given errors/warnings on the screen that cruise ("autopilot") control was unavailable and that automatic emergency braking was unavailable. I drove the vehicle manually to my destination, and after sitting overnight, it magically all worked again. Software on the car at the time was 2022.16.1.1. I am filing this compliant because since obtaining this vehicle in March of 2022, the "autopilot" system has been a constant area of concern. Tesla really needs to get this system working, or perhaps be forced to reduce its functionality (like just have a normal speed based cruise?) until its ready.
Forward collision avoidance, Jun 12, 2022
Autopilot regularly will panic brake (phantom brake) it also will often randomly change the set cruise control speed from 70 to 35 or from 75 to 35. This is a dangerous system that should not be allowed on the road.
Forward collision avoidance, Jun 5, 2022
The car suddenly brakes when the accommodative cruise control or full automatic driving is engaged. This happens at random times when driving on the highway. The braking is sudden and severe requiring driver intervention. Only happens with cruise control or full auto. Has happened several times since the car was purchased.
Service brakes, Forward collision avoidance, Jun 5, 2022
My car when passing under signs or on two lane undivided roads will hit the brakes very aggressively. It’s difficult to reproduce and catches me and other drivers by surprise. The car didn’t do this during my first year of ownership, but now it happens several times a week. This will happen when using cruise control and autopilot. To me it’s rendered both features unusable.
Forward collision avoidance, Jun 4, 2022
While traveling on highway with Full self driving engaged car would occasionally brake and had to quickly press on the gas pedal for fear a car would hit me from behind. This seemed to happen when I approach an overpass but not most overpasses and typically happens once or twice during highway trips of about 80 miles on NJ garden state parkway. I had not reported this to Tesla or had the car checked for this issue and report it now seeing that there were formal reports filed on this issue to NHTSA. I do not recall whether any warning lights or audible alerts occurred during these incidents. First occurred after I took possession of car a couple of years back.
Forward collision avoidance, Jun 3, 2022, crash
In moderate city traffic, the emergency braking system sounded and engaged prematurely and harshly. I was not using any automatic driving features and was driving “manually.” A vehicle in front of me stopped, and I intended to slow then stop in a reasonable fashion. I have 25 years’ driving experience, and am well-experienced to do this safely. The emergency braking system suddenly engaged at about 25 mph, grinding my car to a halt. The driver behind me was not expecting such a short stop, and rear-ended my vehicle. No one was injured in this crash. My seatbelt trigger deployed, which tripped the pyro fuse, rendering my car undriveable. I could not move my car off the roadway and caused traffic clogs. The repair bill was roughly $9000 for my vehicle. The weather was clear, the street was dry and the sun was near high noon.
Forward collision avoidance, Jun 3, 2022
I was driving on highway 205 near Tracy CA. I was in the left lane approaching a left curve in the road. The right lane to me was occupied by a semi with "wide load" on the back. It was in its lane and just ahead of me. As we both approached the curve in the road, my car experienced a "phantom brake" episode thinking it was going to hit the truck. Again both our vehicles were in their respective land and the truck was not crossing over the line.
Forward collision avoidance, May 26, 2022
I have reported multiple times that the car suddenly brakes in the middle of the express way with no apparent reason. This issue is known as phantom braking. Tesla postponed the diagnosis of the car multiple times and I was told by the service department that the problem was going to be fixed by replacing the radars when I left the car on May 16, which they did not do. The last events of phantom braking occurred multiple times and even I continued stepping on the accelerator, the car continued to engaging with the emergency braking. This is a safety issue and the company has failed to fix it
Forward collision avoidance, May 25, 2022
"Phantom braking" issue is very real and very dangerous on my vehicle. Problem occurs while operating the car with Autopilot engaged such that the adaptive cruise control is in operation. Problem happens with or without also having the auto-steer function engaged. Problem is that the vehicle will suddenly, very unexpectedly slam on the brakes. This can cause the driver of the vehicle to go into panic mode and for obvious reasons is also very dangerous for vehicles that are following the malfunctioning Tesla. Sometimes, this sudden, hard braking occurs when a vehicle coming toward the Tesla makes a left turn in front of the Tesla at a VERY far away and VERY safe distance - so safe that the driver of the Tesla is caught completely off guard when the Tesla decides to slam on the brakes. And cars behind the Tesla are also caught off guard. Other times, this "phantom braking" happens for no apparent reason at all - totally out of the blue. I am now very leery to use the autopilot feature, even though that was one of the vehicles biggest selling points. I am positive that only reason I have not been rear-ended is I have quick enough reflexes that I have been able to push my foot on the accelerator quickly enough to over-ride the sudden braking before the car behind me hit me. I have called Tesla's service department about this issue. They do acknowledge the issue, although in a vague manner as if they are reluctant to fully admit how prevalent and serious the issue is. I've asked if there are any adjustments I can make to the various settings that might reduce this problem. The representatives that I spoke with had only anecdotal experiences from conversations with other customers complaining about this problem. My Tesla has several control settings which could be related to this problem. They are not well explained in the owner's manual, plus some settings appear to overlap or conflict with similarly named settings. Confusing! Many incidents, so is date is not specific.
Electrical system, Forward collision avoidance, May 24, 2022
The contact owns a 2020 Tesla Model 3. The contact stated while driving approximately 20 MPH, there was a loud sound coming from the vehicle. There was a warning message to take control of the vehicle displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V063000 (Electrical System, Forward Collision Avoidance). The approximate failure mileage was 9,800.
Other or unspecified, Forward collision avoidance, May 20, 2022
When using the adaptive cruise control phantom breaking occurs. This is extremely dangerous because at times cruise is set to 60-75 mph and car will randomly hard brake. If someone was following me this could definitely cause an accident. It’s also so abrupt that it jolts your body forward. I have not taken the car to any service center to reproduce. There are no warnings, no indications of anything visually on the screen that the car would see to cause the breaking. There is also one spot on my route it consistently does this on. This issue has been occurring since early 2021. I take the same route daily for school drop off purposes. It’s a 45mi trip one way. The issue will consistently occur at least twice one way on the trip if I’m using the adaptive cruise system. I do not use auto pilot only the cruise.
Vehicle speed control, Forward collision avoidance, May 18, 2022
The car exceeds the speed limit with adaptive cruise control/autopilot, despite all the available settings being set to strictly obey the speed limit. Driving on the highway in a 60mph zone enabling autopilot will set the speed to 60mph, as expected. If the speed limit increases, the car will change to the new speed limit, e.g. 70mph. Now, if the speed limit drops back down to 60, the car will NOT slow to 60, although the correct speed limit is displayed. Also happens on streets.
Other or unspecified, Forward collision avoidance, May 17, 2022, crash
We were pulling our car from 5th floor of a parking garage and as the car was coming down the ramp into the 4th floor, it accelerated itself to a high speed, hit another parked car, and came to a stop hitting concrete pillar in the garage. Our car was damaged severely and all the airbags got deployed, smoke came out it. We are still in shock from the incident and it was a traumatic experience for all 4 members of our family including two of our children. It would have been catastrophic had there been another person around or if something more had happened. Our car unexpectedly accelerated and none of the warnings worked. Tesla car usually gives us warning (a shrilling beeping noise) when an unexpected obstacle, be it another car or a trash can or a human, is within a short distance of the vehicle. This warning sound comes up even when no automatic driving feature is used. But on that day, the warning sound did not come and we think the vehicle may have malfunctioned. When we searched in the internet, we found many incidents of unexpected acceleration with Tesla Model 3.When we brought our concern to the insurance, we were asked to report to NHTSA. The car is now with insurance and the manufacturer has not looked into it as we haven’t informed them yet. The car was in excellent condition and there were no warning or failure lamps on before the incident. This warrants your attention and hence we are writing this to you. Please advise us the next steps and if we need to preserve the car to retrieve any data recorded in the vehicle. For the safety of other drivers and pedestrians, this needs to be thoroughly investigated. Kindly do the needful.
Forward collision avoidance, May 5, 2022
Vehicle at least once per day automatically brakes. Phantom emergency brakes for no reason randomly when going straight on the road no objects come into obstruction for the cameras. Common Tesla problem. This needs to be fixed. It has almost caused a few accidents for me now.
Steering, Service brakes, Forward collision avoidance, Apr 17, 2022
Sporadically when driving at highway speeds, car will experience an error. Steering assist IMMEDIATELY decreases (wheel harder to turn), cruise control (if enabled) will disengage, and following Error codes appear on flatscreen : - Vehicle Hold Feature Unavailable - Tire Pressure Monitor System Fault - Automatic Emergency Braking Disabled - ABS (Anti-lock brakes) disabled - Regenerative Brakes Disabled - Steering assist reduced - Traction control disabled Unsure of which component is at fault. Tesla Service center (Norfolk VA) has pushed off appointment for more than 30 days but has acknowledged that there is an issue. SAFETY: Loss of ABS is a major safety risk to occupants. Loss of steering assist also puts driver and others at risk due to increased steering effort. Loss loss of regenerative braking also a safety risk due to the instantaneous change of vehicle braking behavior when regenerative braking switches off.
Other or unspecified, Forward collision avoidance, Apr 16, 2022
Shift stalk also serves as fsd disengagement- to Shift into reverse with a regular car, it’s a very explicit mechanical shift with either the manual or automatic gear box. So consider this scenario where I nearly back crashed into the car behind me. In fsd, it can be disengaged either by 1) braking, (2) breaking torque with the steering wheel or (3) lifting the gear selector stick. So, I arrive at a stop light, I brake because fsd driving is producing an alarm that it came too close to the car in front of me (not me, fsd too close). Being human and not realizing that fsd disengaged when I hit the brake, a then lifted the shift stalk to disengage fsd to get it to shut up with the alarm. Actually what this did was shift me into reverse. Light turns green, I step on the accelerator and I go backwards. This event would be impossible with a conventional shifter. the other major issue is in a school zone. I acknowledge that the software appears to have placeholders where it recognizes a school zone, brakes and proceeds. The issue however is, when on the zone, in fsd and having manually set to the zone speed, the crosswalk guard flags the lane to stop, fsd instead, proceeds to snap to the left and attempt to pass the car in front of me, breaching all zone protocol.
Vehicle speed control, Service brakes, Forward collision avoidance, Apr 15, 2022
The emergency automatic brake, cruise control and auto pilot feature gets disabled frequently. All 3 features gets disabled at same time. Contacted tesla service center in decatur-GA. They are saying they cannot find the problem and hence cannot solve it. They say the engineers are looking into it, and my car needs a firmware update. No estimated time to fix these issues is given. The service center advised that the car is safe to drive! Please help. Thanks.
Forward collision avoidance, Mar 29, 2022
Car engages self breaking while on autopilot without any particular reason. Repeated brhavior happened and almost caused rear end collision.
Forward collision avoidance, Mar 27, 2022
I was traveling on the 91 freeway headed west in corona, ca. I was in the fastrak lane approaching an overpass. I was using the cruise control option and going about 73 mph when out of nowhere my vehicle acted as if someone slammed on the brakes. We were moving with the flow of traffic and luckily I had my foot resting over the gas pedal so I immediately pushed down to override the system. The car behind us had to change lanes to avoid hitting us.
Vehicle speed control, Forward collision avoidance, Mar 22, 2022, crash
Vehicle was at a stop with brake engaged and then it proceeded to go full speed into a vehicle two meters away without acceleration pedal engaged. Emergency brake did not activate during or slightly before the collision. The brakes had to be engaged manually, but vehicle was already past a certain velocity on its own accord to be able to stop properly without damaging property or harming pedestrians.
Power train, Back over prevention, Forward collision avoidance, Mar 18, 2022
The contact owns a 2020 Tesla Model 3. The contact stated while driving at various speeds and using Self Driving feature, the vehicle experienced phantom braking. There were no warning lights illuminated. The contact depressed the accelerator pedal and continued to drive the vehicle. Additionally, the contact stated while reversing, the vehicle inadvertently moved forward and slightly bumped into a guardrail. There was no further information provided. The contact depressed the brake pedal and was able to successfully reverse after several attempts. The contact also stated that the vehicle would fail to make normal beeping sounds and alerts while reversing. The manufacturer was notified of the failure and informed the contact that unless he provided the specific time and date of the failure, they could not assist. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,000.
Service brakes, Forward collision avoidance, Mar 14, 2022
While driving at highway speed, the vehicle's automatic emergency braking unexpectedly activated, without cause or warning, which caused a very rapid deceleration of the vehicle. Fortunately, the traffic on the highway was light and no other vehicles were around, but this "phantom braking" had the potential for a major collision. This is the first time this has happened on this vehicle. The vehicle has not been inspected by the manufacturer and there were no prior warnings.
Vehicle speed control, Forward collision avoidance, Feb 24, 2022
My Tesla Model 3 is equipped with standard auto pilot (no full-self driving) and traffic aware cruise control (TACC or otherwise known as adaptive cruise control). While engaged, I experience, on average, per 60-mile trip a minimum of 1 phantom braking event. Note this is not on residential, county or state roads, this is on divided highways. The vehicle will slam on the brakes for no reason and will at times activate the forward collision warning system. It's so bad I've disabled many of the safety systems for fear I will cause an accident. Traffic aware cruise control on a two lane road (this does not steer or lane center the vehicle), is unusable because it constantly brakes for oncoming traffic in other lanes, or aggressively brakes for vehicles turning in front of you, even with plenty of distance to clear. The system will even continue to brake, after the turning vehicle has fully cleared the road. This requires the driver to slam the accelerator to cancel the braking action. When I first purchased the vehicle in February of 2020, there were no issues with Phantom braking. This issue has become worse with over-the-air updates. I canceled my full-self driving subscription because the phantom braking was even worse with that software. Additionally, Tesla uses a driver safety score to determine insurance rates if you are using their branded insurance program. When these phantom braking events occur it sometimes registers as an emergency braking event which deducts from your overall score and can ultimately cause your rates to increase. When I enrolled in FSD, before Tesla would release the software, they required a certain safety score over a week's time. During that time the system falsely reported running red lights, emergency braking events, and aggressive stopping, while only using the regenerative braking system. They system will also flag you for tailgating with auto pilot engaged.
Vehicle speed control, Forward collision avoidance, Feb 21, 2022
There is a complete failure of the Autopilot (cruise control) feature and sudden braking when using. There is an extreme risk to personal safety when using this feature. On several occasions, I have been using this feature on the highway while going the posted speed limit of 65 or 70 mph. Suddenly, the vehicle will decelerate aggressively and violently causing any vehicles behind me to slam on their brakes to avoid a collision. This feature of the vehicle is not recognizing road signs, or other inanimate objects, correctly and mistakes them for some hazard that requires braking. Very dangerous.