2020 Tesla Model 3
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 451 owner complaints filed for this model year. This is the 5th highest complaint count among 9 Model 3 model years with reports.
Of the 2020 reports, 54 involved a crash and 2 involved a fire. 33 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsAug 5, 2026
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Campaign 26V507000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 17, 2024
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Driving with improperly inflated tires increases the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Campaign 24V935000 on NHTSA.gov
Seat belts, front, warning light/devicesMay 28, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign 24V376000 on NHTSA.gov
Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Campaign 24V153000 on NHTSA.gov
Electrical system, instrument cluster/panelJan 30, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign 24V051000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareDec 12, 2023
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign 23V838000 on NHTSA.gov
Steering, automated/adaptive steeringFeb 15, 2023
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign 23V085000 on NHTSA.gov
Seat belts, rear/other, anchorageOct 21, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Campaign 22V798000 on NHTSA.gov
Visibility, power window devices and controlsSep 19, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Campaign 22V702000 on NHTSA.gov
Electrical system, instrument cluster/panelApr 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
Campaign 22V263000 on NHTSA.gov
Electrical system, softwareApr 12, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Campaign 22V235000 on NHTSA.gov
Back over prevention, display functionMar 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Campaign 22V169000 on NHTSA.gov
Electrical system, softwareFeb 4, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Campaign 22V063000 on NHTSA.gov
Electrical system, softwareFeb 1, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Campaign 22V045000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareJan 27, 2022
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Failing to stop at a stop sign can increase the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Campaign 22V037000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 21, 2021
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Campaign 21V00D000 on NHTSA.gov
Forward collision avoidance, sensing system, cameraOct 29, 2021
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Campaign 21V846000 on NHTSA.gov
Suspension, critical fastenersOct 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
Campaign 21V835000 on NHTSA.gov
Air bags, side/window, curtainOct 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.
Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.
Campaign 21V834000 on NHTSA.gov
Seat beltsMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Campaign 21V389000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
Campaign 21V387000 on NHTSA.gov
Representative owner complaints: other or unspecified
81 reports, newest first. Show all
Electrical system, Other or unspecified, Jul 13, 2022, crash
The contact's husband owned a 2020 Tesla Model 3. According to a police report, while traveling at 70 MPH, the vehicle veered across three lanes of traffic and hit a light pole. The contact was wearing a seatbelt and the air bags deployed upon impact. The paramedics arrived at the scene; her husband was intubated and taken to the hospital. Her husband was pronounced brain dead due to injuries suffered in the accident and passed away two weeks later. According to the police report, witnesses stated that no effort was made by her husband to avoid or slow down prior to the collision. The contact disputes this claim and stated that her husband was not a reckless driver and would not have intentionally hit a light pole. The contact believed that the cause of the accident may have been related to a mechanical failure and would like an additional investigation conducted about the accident. The vehicle was towed to an independent tow yard and destroyed. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.
Other or unspecified, Jun 7, 2022
Car was stopped at a red light. All of a sudden car speeds up & was out of control despite applying brakes
Other or unspecified, Forward collision avoidance, May 20, 2022
When using the adaptive cruise control phantom breaking occurs. This is extremely dangerous because at times cruise is set to 60-75 mph and car will randomly hard brake. If someone was following me this could definitely cause an accident. It’s also so abrupt that it jolts your body forward. I have not taken the car to any service center to reproduce. There are no warnings, no indications of anything visually on the screen that the car would see to cause the breaking. There is also one spot on my route it consistently does this on. This issue has been occurring since early 2021. I take the same route daily for school drop off purposes. It’s a 45mi trip one way. The issue will consistently occur at least twice one way on the trip if I’m using the adaptive cruise system. I do not use auto pilot only the cruise.
Other or unspecified, Forward collision avoidance, May 17, 2022, crash
We were pulling our car from 5th floor of a parking garage and as the car was coming down the ramp into the 4th floor, it accelerated itself to a high speed, hit another parked car, and came to a stop hitting concrete pillar in the garage. Our car was damaged severely and all the airbags got deployed, smoke came out it. We are still in shock from the incident and it was a traumatic experience for all 4 members of our family including two of our children. It would have been catastrophic had there been another person around or if something more had happened. Our car unexpectedly accelerated and none of the warnings worked. Tesla car usually gives us warning (a shrilling beeping noise) when an unexpected obstacle, be it another car or a trash can or a human, is within a short distance of the vehicle. This warning sound comes up even when no automatic driving feature is used. But on that day, the warning sound did not come and we think the vehicle may have malfunctioned. When we searched in the internet, we found many incidents of unexpected acceleration with Tesla Model 3.When we brought our concern to the insurance, we were asked to report to NHTSA. The car is now with insurance and the manufacturer has not looked into it as we haven’t informed them yet. The car was in excellent condition and there were no warning or failure lamps on before the incident. This warrants your attention and hence we are writing this to you. Please advise us the next steps and if we need to preserve the car to retrieve any data recorded in the vehicle. For the safety of other drivers and pedestrians, this needs to be thoroughly investigated. Kindly do the needful.
Other or unspecified, Forward collision avoidance, Apr 16, 2022
Shift stalk also serves as fsd disengagement- to Shift into reverse with a regular car, it’s a very explicit mechanical shift with either the manual or automatic gear box. So consider this scenario where I nearly back crashed into the car behind me. In fsd, it can be disengaged either by 1) braking, (2) breaking torque with the steering wheel or (3) lifting the gear selector stick. So, I arrive at a stop light, I brake because fsd driving is producing an alarm that it came too close to the car in front of me (not me, fsd too close). Being human and not realizing that fsd disengaged when I hit the brake, a then lifted the shift stalk to disengage fsd to get it to shut up with the alarm. Actually what this did was shift me into reverse. Light turns green, I step on the accelerator and I go backwards. This event would be impossible with a conventional shifter. the other major issue is in a school zone. I acknowledge that the software appears to have placeholders where it recognizes a school zone, brakes and proceeds. The issue however is, when on the zone, in fsd and having manually set to the zone speed, the crosswalk guard flags the lane to stop, fsd instead, proceeds to snap to the left and attempt to pass the car in front of me, breaching all zone protocol.
Other or unspecified, Apr 7, 2022
I'd like to register a complaint that features and functionality were removed from my vehicle at the request of the NHTSA inappropriately and for without justification. Several features including the ability to play sounds out of external speakers while moving were removed without any real study or analysis provided to justify the action taken. You did not provide any evidence for this change. No proof that it was a safety hazard at all. This is bullshit and I want my feature back. If you think this is an appropriate use of your authority you're a disgrace and a waste of government time and resources.
Other or unspecified, Lane departure, Feb 20, 2022
The Tesla rear facing repeater cameras show the driver's blind spot when changing lanes. The cameras are also used during automatic lane changes when the car is in drive-assisted (FSD) mode on the highway and in city (FSD Beta). The cameras have a manufacturer defect. At night, light from the turn signal led is blinding a large part of the vision field of these cameras. This renders the blind spot vision for the driver but also the computer assisted automatic lane changes for the car partially obstructed. Tesla has acknowledged this defect by redesigning the rear facing cameras so the blinding is remedied. Tesla is refusing to fix this issue under warranty and requires owners to pay for this safety fix. Tesla's statement on this issue: "Hi Stephan! The blind spot camera performance on your vehicle is neither a defect of materials nor workmanship. It is a characteristic of the product. And it's a characteristic that has been design enhanced in newer vehicle production. If you wish to upgrade to newer camera technology, you have an option to purchase the upgraded cameras and have them installed." I am having my cameras replaced, and will pay for it. I believe Tesla should, however, seeing how this is driver safety related even if they are unwilling to acknowledge this.
Other or unspecified, Back over prevention, Feb 11, 2022
I recently brought my car in for routine servicing and informed the Tesla service technician that I’ve been experiencing significant lag with the rear (reverse) camera video feed since roughly early-December 2021. The rear (reverse) camera lag makes reversing hazardous, as any reliance by the driver on the the rear (reverse) camera feed can cause serious (potentially fatal) injury and/or property damage. I asked the technician to look into and address the issue; I told him I was aware there had been a recall and that I received a notice. He informed that they were unable to replicate the issue—which I find hard to believe, given it happens constantly—and that rear (reverse) camera lag is common in Model 3s as they age. My car is less than two years old—hardly classifying as “aged”. In looking at Internet forums, this appears to be a very common issue with Model 3s, and one that has yet to be resolved by the manufacturer through either hardware or software update(s).
Other or unspecified, Feb 9, 2022
The vehicle's side cameras (those near the wheels) have a defect that lets internal light shine through 3 holes in the PCB of the camera. Since the side cameras are mounted in the same assembly as the side blinkers, whenever the blinkers are on (hazards or turn signal), the side cameras become almost unusable either by the driver or, seemingly, by the car's computer to give any blind spot warning. Result: blind spot warning / automatic lane change is not working as expected when in total darkness and turn signal / hazard is on. When asked for a repair under warranty, Tesla refuses, saying that this is not a defect.
Other or unspecified, Jan 16, 2022
Tesla is putting passengers at risk by how much they are changing their user interface. They are moving critical safety around which makes the car more un-usable and drivers more confused and distracted. Here are some of the features they changed in their software update that creates danger to drivers: 1. Front seat heater settings are no longer on the home screen 2. Front/rear window defog buttons are no longer on the home screen 3. User profiles are no longer on the home screen. This controls the seat, mirrors, and temperature. Instead they have made non-safety features forefront: 1. Theater mode 2. Arcade Please view this forum of hundreds/thousands of people complaining about how their safety is put at risk by this update: https://teslamotorsclub.com/tmc/threads/v11-software-update-sucks.251711/
Other or unspecified, Jan 14, 2022
This is a general complaint: The new control panel user interface V11 is unsafe. It now promotes/requires distracted driving to use. The previous version was a bit busy, but most all needed controls were on the screen or one touch away. With V11, one must now navigate menus to get to hidden controls that were on the home screen requiring too much attention to the screen while driving. This is what I am finding. I fear accidents will result.
Seats, Other or unspecified, Jan 2, 2022
There was a recent software update and Tesla rearranged items on the touchscreen. Passenger was trying to pair his phone with the vehicle, and touched his name as displayed on the screen. This caused the driver seat to slide back quickly to fit the pre-set for his height. He is considerably taller than the driver, and this caused the driver to be unable to reach the brake pedal or accelerator. Therefore, the driver had almost no control of the vehicle. This occurred on a quiet side street going uphill, so driver could steer the vehicle to the curb which caused it to stop, even though she could not reach the brake pedal. However, if this had happened on a busy street or highway, there would have been a terrible accident. Remedy is simple. It should NOT be possible to activate the driver side seat position pre-sets when the vehicle is moving.
Seats, Other or unspecified, Visibility/wiper, Dec 27, 2021
Tesla pushed an update (v. 2021.44.25.2) to my Model 3 a couple of days ago that has dramatically altered the usability of the car, and potentially has safety implications. There was no warning prior to the update being applied that such changes to the car's user interface were included, nor is there any option to revert to the prior user interface. Major issues with the changes are outlined below: - 1-button, single-click shortcuts to seat heating, defrost/defog functionality have been removed; when driving in bad weather where the screen may fog up rapidly, you're now required to take your eyes off the road, and click twice on a small target on the touch screen to activate the required functionality. - 1-button, single-click access to the wipers has been removed, now requiring one to either rely on the auto-sensing functionality (which works properly about half the time), or click through the HVAC menu to adjust the wiper speed. - The quick access driver profile selection dropdown in the previous interface has been removed. My spouse and I differ significantly in height, and about half the time, the car selects the wrong profile when we're both getting into the car (despite our phone keys being linked to our specific profiles). With the earlier UI, it took one tap on the screen to switch to the correct profile. Now, I have to dig through menus to select the correct profile, while my knees are being slowly ground into the steering column/dash. - When driving, the speedometer, gear selection and navigation look significantly different than in the earlier UI. This is likely to lead to more distracted driving while we get used to the new interface. I filed a service request with Tesla, requesting that they revert our car back to the prior version of the interface; this request was denied and the appointment was automatically canceled with a generic message about firmware updates being rolled out on a schedule.
Exterior lighting, Other or unspecified, Visibility/wiper, Dec 27, 2021
Tesla issues an update to software that forces drivers to go through a jumble of menus to do important tasks like turning on defrosters and windshield wipers. These used to be one touch items on the home screen, but now require drivers to take their eyes off the road for a dangerous amount of time.
Other or unspecified, Forward collision avoidance, Nov 20, 2021, crash
Driving on Autopilot on a city street at 35 MPH speed limit, while passing next to a UPS truck parked on the right side of the street at the curb, but slightly protruding outside the parking lane, due to its size, my car sideswiped the parked UPS truck, causing scratches on my car and totally obliterating my passenger side mirror. My vehicle did not stop or try to veer away from the parked UPS truck, causing at a minimum $700 damage to my vehicle.
Other or unspecified, Forward collision avoidance, Nov 16, 2021
https://youtu.be/_vSGyqX0HZg My car is constantly running red lights when on "Full Self-Driving". They claim that it should stop at red lights but it very often confused the left turn red for the green in the straight lane. The car randomly serves at other traffic for no apparent reason. The car randomly slams on the brakes super hard for no apparent reason. Full Self-Driving is UNSAFE
Steering, Other or unspecified, Aug 17, 2021
I was driving down the Interstate and had my Tesla on Self driving. For no reason at all it did a aggressive left turn causing me to go off the road into the median. It tore up pieces of my car and Tesla wouldn’t do anything about it and have no idea why it went off the road. I have a video of the Incident
Other or unspecified, Jul 23, 2021, crash
On July 19th, 2021 at around 2:38PM I was using Tesla's Smart Summon feature to summon my car to me. The car was unoccupied at the time of the incident. The car was in a covered parking space approximately 40 feet South of my location. The app said the car would "Come To Me" and displayed a blue line which was the path the car should take to get to me. The blue line showed that the car would turn right (North) and come to me. I then pressed the "Come To Me" button to begin the summon. This is when the car immediately turned left (South), which is the opposite direction of me, and ran into a pole. The user does not have the ability to steer the car and the car acts erratic when using Smart summon. It's path is unpredictable and unsafe.
Other or unspecified, Jun 21, 2021
Drive away door lock feature does not lock the doors. After driving several minutes a rear seat passenger attempted to roll down the window but hit the door open button instead. The door opened. Warning message received. Testing again after driving several minutes the lock icon shows locked but front seat passenger able to open the door. The door lock icon changes to unlock. Passenger closed door I hit lock icon to lock, NOW passenger cannot open the door.
Other or unspecified, Apr 2, 2021
CAR PARKED ON THE STREET FOUND OUT NEXT DAY THAT THE CAR WAS BACKED INTO. SENTRY MODE DIDN'T WORK. CAR ALARM DIDN'T GO OFF NO NOTIFICATION ON MY APP. TESLA SHOULD BE HELD RESPONSIBLE FOR DAMAGES BECAUSE IT WAS THE PROGRAMS THAT DIDN'T WORK PROPERLY
Other or unspecified, Apr 2, 2021
WE ARE AN CAR MEDIA IN CHINA. WE LEASED A 2020 TESLA MODEL 3 STANDARD RANGE PLUS ON MARCH 15, 2021, FOR PROGRAM SHOOTING. ON MARCH 18, WHEN A TEAM MEMBER TRYING TO CLOSE THE STORAGE COMPARTMENT COVER IN FRONT OF THE CENTRAL ARMREST BOX WHILE OPERATING, THE COVER DID NOT CLOSE SUCCESSFULLY AND POPPED UP UNINTENTIONALLY. A CORNER OF THE COVER SCRATCHED THE OUTER SIDE OF HIS RIGHT THUMB. FOLLOWING IS HIS NARRATIVE IN REGARD OF THIS INCIDENT: WHEN I WAS DRIVING THE TESLA MODEL 3 ON MARCH 18, 2021, AND PULLED OVER THE VEHICLE, I OPENED THE INTERIOR COVER TO STORE ITEMS. AFTER DRIVING FORWARD FOR A SHORT DISTANCE, I ATTEMPTED TO CLOSE THE COVER WITH MY RIGHT HAND. I TRIED TO PUSH THE COVER DOWN AND CLOSED, AND THEN MADE A U TURN. HOWEVER, THE COVER DID NOT CLOSE SUCCESSFULLY, AND INSTEAD IT ACTUALLY RAISED AGAIN. AT THIS TIME, BECAUSE THE RIGHT HAND DID NOT MOVE OUT OF THE PATH OF MOTION OF THE COVER, THE RIGHT CORNER OF THE COVER SCRATCHED MY RIGHT HAND. THE SHARP CORNERS CAUSED A WOUND OF ABOUT 9MM*3MM AND KEPT BLEEDING FOR ABOUT 30 MINUTES. AFTER REFERRING TO THE 2019 IMPORTED VERSION OF THE TESLA MODEL 3, WHICH IS PRODUCED IN THE CALIFORNIA FACTORY, THE INTERIOR COVER DESIGN AND WORKMANSHIP ARE THE SAME AS THOSE OF THE 2020 MODEL 3 PRODUCED IN THE SHANGHAI FACTORY. THEREFORE, WE BELIEVE THAT IN THE U.S. MARKET BEFORE THE 2020 MODEL MODEL 3 ALSO HAS THE POSSIBILITY THAT THE EDGE OF THE INTERIOR COVER IS TOO SHARP AND MAY SCRATCH THE USERS. THEREFORE, WE HAVE DECIDED TO REPORT THIS SITUATION TO NHTSA TO INFORM MORE CONSUMERS THIS POTENTIAL DANGER.
Steering, Electrical system, Other or unspecified, Mar 15, 2021
THIS IS A COMPLAINT ABOUT THE BETA RELEASE AUTOPILOT. A RANDOM MODEL 3 VIN HAS BEEN USED TO BE ABLE TO FILE A COMPLAINT. THIS COMPLAINT APPLIES TO ALL MODELS OF TESLA. HERE IS A VIDEO OF A PROUD BETA TESTER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PQ-RGY1V8UG THIS OWNER HAS A MISPLACED TRUST IN THE SAFETY OF THE AUTOPILOT. HE IS USING IT IN HIGH RAFFIC AREAS WITH PEDESTRIANS AND CYCLISTS HE IS ALSO USING IT AT EXCESSIVE SPEED ON NARROW ROADS ONLY INCHES AWAY FROM ONCOMING TRAFFIC. RATHER THAN HAVING HIS HANDS HOLDING THE WHEEL IN THE CORRECT WAY HE ONLY HAS HIS FINGERS TOUCHING THE WHEEL WITH THE PALMS FACING THE WRONG WAY. IF ANYTHING GOES WRONG HE WILL NOT BE ABLE GRAB THE WHEEL PROPERLY IN TIME TO PREVENT A COLLISION. FINGERTIP DRIVING IS UNSAFE AT THE BEST OF TIMES. IF AUTOPILOT HAS A GLITCH OR A SPASM THE DRIVER WOULD BE UNABLE TO QUICKLY REGAIN CONTROL. DESPITE THE CLAIMS OF ELON MUSK SUCH DRIVER BEHAVIOR DOES NOT LEAD TO THE BEAT RELEASE AUTOPILOT BEING REVOKED. THIS EXPERIMENT IS DEADLY. PLEASE GET IT STOPPED IMMEDIATELY. THANK YOU KEEF.
Other or unspecified, Lane departure, Feb 18, 2021
I GET REPEATED WARNINGS THAT THE DOOR PILLAR CAMERAS ARE BLINDED. WHEN I CHECK IT IS CONDENSATION BETWEEN THE CAMERA AND THE PILLAR GLASS. THEY ATTEMPTED TO REPAIR THIS LAST YEAR BY REMOVING A SEAL FOR BETTER AIR CIRCULATION. THE PROBLEM REMAINS. IN COLD WEATHER THIS HAPPENS, AND IT MEANS THAT ANY OF THE AUTOMATED FUNCTIONS THAT DEPEND ON THE CAMERAS CAN'T WORK CORRECTLY OR AT ALL. THEY HAVE NO SOLUTION. THE FRONT CAMERA ACTUALLY HAS A DEFOGGER IN THE GLASS IN FRONT OF IT. WHY TESLA CAN'T SOLVE THIS PROBLEM IS ABSURD. THIS HAPPENS WHILE DRIVING ON ANY STREET OR HIGHWAY AND IS ALWAYS THE CAMERA FACING THE SUNNY SIDE, SO MOISTURE IS EVAPORATED FROM AROUND THE CAMERA AND CONDENSES ON THE GLASS, WHICH OBSCURES IT.
Other or unspecified, Back over prevention, Forward collision avoidance, Nov 9, 2020, crash
I BOUGHT A TESLA MODEL 3 ON 9/19/20. ON 9/23/20 I WAS WAITING IN MY CAR IN A LINE OF CARS AT A FAST FOOD DELIVERY WINDOW, STOPPED 8-10 FT BEHIND A LARGE VEHICLE WITH MY FOOT ON THE BRAKE AS WELL AS IN THE PARK MODE BECAUSE OF THE SLOW SERVICE AHEAD. AFTER A WHILE I REALIZED THAT MY TESLA HAD STARTED MOVING SLOWLY TOWARDS THE VEHICLE IN FRONT. PUMPING THE BRAKE, TRYING TO CHANGE THE GEAR TO REVERSE DID NOT STOP THE CAR. THE SCREEN DATA DISAPPEARED AND A MESSAGE FLASHED SAYING THAT ALL SAFETY FEATURES WERE OFF. I OPENED THE DOOR WHICH IS SUPPOSED TO STOP THE CAR. IT DID NOT EVEN AFTER I GOT OUT OF IT. IT CONTINUED TO MOVE EVEN AFTER CONTACT WAS MADE WITH THE CAR IN FRONT. THE TESLA WAS COMPLETELY CRUSHED. IT WAS A TOTAL LOSS ACCORDING TO A REPAIR SHOP WHERE IT WAS TOWED ON TESLA'S RECOMMENDATION. WHEN I CONTACTED TESLA THEY INFORMED ME THAT MY ACCELERATOR WAS FULLY DEPLOYED. NOT TRUE. I BOUGHT THE TESLA BECAUSE OF ALL THE SAFETY FEATURES, NONE OF WHICH SEEMED TO WORK INCLUDING FAILURE TO NOTICE A LARGE VEHICLE IN FRONT, NOT STOPPING WHEN THE DOOR WAS OPENED, STARTING BY ITSELF IN THE PARK MODE, AND THE DATA SCREEN GOING BLANK EXCEPT FOR THE MESSAGE ABOUT SAFETY SYSTEMS BEING OFF.
Vehicle speed control, Other or unspecified, Oct 8, 2020
JUST PURCHASE THE AUTO PILOT, WHEN COMING TO A STOP, SOMETIME IT PASS THE WHITE LINE. WHILE GOING STRIGHT,WHEN SIGNAL TO CHANGE LANE TO BYPASS THE SLOW CAR, IT MERGE INTO LEFT TURN AT THE STOP LIGHT. WHEN THE VHEICLE IS GOING AROUND A LEFT CORNER, IT VEER TO THE RIGHT AND DROVE ON THE SHOULD LANE. THE SAME THING HAPPEN GOING TO THE RIGHT CORNER. WHEN TAKE OFF FROM THE GREEN LIGHT, SOMETIME IT SLOWLY,SLOWLY,SLOWLY INCREASE SPEED EVEN THOUGH THERE IS NO CAR IN FRONT OF IT. WHEN SLOW DOWN, IT WAIT THE LAST MINUTE AND TURN THE CAR. ALL MY STUFF ON THE SEAT FLY EVERY WHERE .WHEN APPROACHING A CORNER, IT WOULD SPEED UP AND MAKE A QUICK TURN.. WHEN USING A NAVIGATION, IT TURN INTOI A DEAD END INSTEAD OF THE RIGHT ROUTE.