2020 Tesla Model 3

Problems, recalls and owner-reported issues

Forward collision avoidance is the leading concern among 451 owner complaints filed for this model year. This is the 5th highest complaint count among 9 Model 3 model years with reports.

Complaints by model year
  1. 451

Of the 2020 reports, 54 involved a crash and 2 involved a fire. 33 people were injured and 2 people died.

Primary concernForward collision avoidance156 reports · 35% of complaints
Owner complaints451Filed with NHTSA
Recall relationship21 safety recallsNHTSA campaign records

What owners report most often

  1. Forward collision avoidance156
  2. Other or unspecified81
  3. Vehicle speed control69
  4. Service brakes48
  5. Steering46
  6. Suspension46
  7. Electrical system42
  8. Lane departure35

Recalls and investigations

  1. Exterior lighting, headlightsAug 5, 2026

    Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

    The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

    Campaign 26V507000 on NHTSA.gov

  2. Tires, pressure monitoring and regulating systemsDec 17, 2024

    Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

    Driving with improperly inflated tires increases the risk of a crash.

    Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

    Campaign 24V935000 on NHTSA.gov

  3. Seat belts, front, warning light/devicesMay 28, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

    Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

    Campaign 24V376000 on NHTSA.gov

  4. Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024

    Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

    Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

    Campaign 24V153000 on NHTSA.gov

  5. Electrical system, instrument cluster/panelJan 30, 2024

    Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

    Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

    Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

    Campaign 24V051000 on NHTSA.gov

  6. Electrical system, adas, autonomous/self driving, softwareDec 12, 2023

    Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

    In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

    Campaign 23V838000 on NHTSA.gov

  7. Steering, automated/adaptive steeringFeb 15, 2023

    Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

    FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

    Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

    Campaign 23V085000 on NHTSA.gov

  8. Seat belts, rear/other, anchorageOct 21, 2022

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

    An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

    Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.

    Campaign 22V798000 on NHTSA.gov

  9. Visibility, power window devices and controlsSep 19, 2022

    Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

    A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

    Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

    Campaign 22V702000 on NHTSA.gov

  10. Electrical system, instrument cluster/panelApr 18, 2022

    Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

    The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.

    Campaign 22V263000 on NHTSA.gov

  11. Electrical system, softwareApr 12, 2022

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

    Campaign 22V235000 on NHTSA.gov

  12. Back over prevention, display functionMar 18, 2022

    Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

    Campaign 22V169000 on NHTSA.gov

  13. Electrical system, softwareFeb 4, 2022

    Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

    Campaign 22V063000 on NHTSA.gov

  14. Electrical system, softwareFeb 1, 2022

    Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

    Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

    Campaign 22V045000 on NHTSA.gov

  15. Electrical system, adas, autonomous/self driving, softwareJan 27, 2022

    Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

    Failing to stop at a stop sign can increase the risk of a crash.

    Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

    Campaign 22V037000 on NHTSA.gov

  16. Electrical system, wiring, rear compartment/trunkDec 21, 2021

    Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

    A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

    Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.

    Campaign 21V00D000 on NHTSA.gov

  17. Forward collision avoidance, sensing system, cameraOct 29, 2021

    Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

    Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

    Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

    Campaign 21V846000 on NHTSA.gov

  18. Suspension, critical fastenersOct 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

    A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

    Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

    Campaign 21V835000 on NHTSA.gov

  19. Air bags, side/window, curtainOct 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

    A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.

    Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.

    Campaign 21V834000 on NHTSA.gov

  20. Seat beltsMay 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

    An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

    Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

    Campaign 21V389000 on NHTSA.gov

  21. Service brakes, hydraulic, foundation components, disc, caliperMay 25, 2021

    Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

    Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

    Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

    Campaign 21V387000 on NHTSA.gov

Representative owner complaints

451 reports, newest first.

  1. Vehicle speed control, Forward collision avoidance, Feb 27, 2023

    I get "phantom braking" on average about every 2-3 hours of highway driving with cruise control enabled. All of a sudden without any road obstructions or vehicles ahead, the car will suddenly break hard even at highway speeds. Sometimes it happens when I approach an underpass or get to a section where the pavement is darker than before.

  2. Exterior lighting, Feb 24, 2023

    I was driving to work on the morning of February 24th 2023 and it was raining. After some time, and while on the freeway, I noticed that my low beam headlamps icon (green telltale) on the center display was not showing. As I always drive with lights in AUTO, and since it was raining (windshield wipers were activated automatically), I expected the headlights to turn on automatically. I worried that I would not be seen well by other drivers, and had to navigate to the controls on the center display and switch the headlights from AUTO to ON manually. The headlights then turned on (I assume, since I couldn't see indications on whether they were on or off on the outside, but the green icon did appear after I pressed the "ON" button). Given that it was raining outside, relatively dark, and the windshield wipers were on, I would expect the headlights to be activated while in the AUTO mode. I have never had issues with this before, and wonder if this came from a software update. The switch to go from auto to manual lights isn't very easy to reach from the driver seat so I would expect the auto mode to work well so this situation doesn't have to happen.

  3. Other or unspecified, Feb 23, 2023

    The backup camera on my car (and countless others posted online) sometimes has a 1-2 second delay in starting when in reverse, and often will freeze momentarily while in motion. This problem was introduced when Tesla updated their software some time in 2021, where it was livable but noticeable. Then in a subsequent update, the lag and freezing became extreme and rendered the backup camera useless at times. Then, another software update COMPLETELY FIXED the problem. However, one of the recent updates has reintroduced the issue, albeit not as bad as at its worst, but still a safety risk as unexpected freezing of the rear camera, even momentarily, could cause a potential collision with an object that may appear behind the vehicle. I love the software update model Tesla has. But safety features code needs to be walled off from other functionality so it cannot be impacted by updates.

  4. Forward collision avoidance, Feb 18, 2023

    The ADAS system for the car includes automatic steering, which only works at the speed limit detected or less. The car incorrectly sets the speed limit in many instances as much as 30 mph under the limit. It isn’t safe to drive the car at such a different speed than the rest of traffic. Tesla claims it relies on map data and can read speed limit signs. Most rural roads have no posted limit, so they default to 55 mph. Even in the presence of a posted speed limit, the car defaults to their bad map data within seconds of passing such a sign. Tesla has no mechanism for reporting this bad data to get it corrected. This has been ongoing for more than a year.

  5. Forward collision avoidance, Feb 16, 2023

    My car was running in auto-steering mode. Last year it did phanthom breaking 3 times in freeway ( Arizona I-10 from casa Grande to tempe direction). Same happened on 2/14/22, it did phantom breaking for no reason. Speed dropped from 80MPH to 55mph. Luckily no one was ahead or behind me. This is high risk for drivers behind me.

  6. Electrical system, Other or unspecified, Feb 13, 2023

    The problem is my car has been in the shop six times for an issue that Tesla claims it is unable to fix. I started smelling a burning smell (smoke coming from my air vents anytime the air is on) and brought it in. The first three times they were unable to find anything the fourth time they noticed debris That was embedded in the heating fins. They replaced that unit. The fifth/sixth time they actually took the HVAC unit out and noticed the entire plastic underneath was melted and warped. Since the smell has continued and I’m worried that it’s dangerous, I had the air quality tested. The formaldehyde levels were 50 times higher than the EPA recommends as a safe level. (HCH0 level of 6 ppm) I’ve submitted all this to Tesla and they said they are currently working with their legal team to figure out if a buy back as possible. The New York Attorney General told me that the car is not viable for a lemon law due to the fact they didn’t do three chances to fix it in 90 days. (The first 2 appointments were in the 90 days but the 3-6th were just past it) The car is not safe to breath air in and my lungs hurt from even spending a few minutes in the car. I’m worried about the effects it has on my health and I feel morally wrong to sell it to anyone else. Please help.

  7. Vehicle speed control, Forward collision avoidance, Feb 1, 2023

    Driving on Interstate 295 (it is unclear what the official direction North, south, west). You are going south toward Philadelphia. Some signs say north but in reality it is only for a mile or two then the road bends due south. Every time I travel on this road and just before the Scuddersfall bridge, the car brakes to 30 MPH and it does it again on the other side of the bridge (the same direction). I have reported this many times on Tesla's "bug report" and for the 2 years + nothing has been done to correct the problem. The car doesn't have a problem in the opposite direction. I usually take it off the autopilot at this location to prevent the braking.

  8. Vehicle speed control, Forward collision avoidance, Jan 31, 2023

    Using Autopilot on an empty highway at appx 65mph, the auto pilot system began to brake aggressively without any obstacles in front of me. As it approached 40 or 30 mph, I pressed on the brake to cancel the autopilot before I was hit from behind. Scary.

  9. Electrical system, Jan 31, 2023

    The contact owns a 2020 Tesla Model 3. The contact stated he was not able to operate the rear windows in the vehicle. The contact referenced his concerns about regulation Federal Motor Vehicle Safety Standard: 571-6; not allowing him to open or close the rear windows. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure through the App. The failure mileage was approximately 44,300.

  10. Other or unspecified, Visibility/wiper, Jan 30, 2023

    This is regarding the computer and the cameras on this car. From the first day that I got this car, I have had the issue that when I use the cameras or the backup camera on this it laggs and this is part of safety issue because I was going to ran over some people when I was reversing. The lagging is very noticibale and I took the car to Tesla multiple times and said is ok but when they send technician to my house, we went for drive and I showed him the cameras and he duplicated the problem. The problem is getting worst and last month the computer was blacked out while I was driving. I need you guys to help me out to either put a recall on this car or return and get my full money back for this junk.

  11. Forward collision avoidance, Jan 29, 2023

    On a recent trip, while using the adaptive cruise control on a divided, straight, flat four lane highway, the vehicle would randomly slam on the brakes for absolutly no reason, endangering us and other vehicles behind us, who were not expecting a random slam of the brakes. Driving conditions were ideal - sunny, excellent visibility and very low traffic. There were no oncoming or road-crossing vehicles and no vehicles in front of us on the divided highway to trigger the reaction. This happened 14 times over about 200 miles of driving on our return trip home and over 30 times on the trip out. On the outbound trip, I was using it on both the divided highway and sections where there was only one lane in each direction, so decided to just use the cruise control when there was a divided highway. This is a recent phenomenon, as cruise control has never done that before. The semi-autonomous mode does it all the time as well, so we stopped using it for fear of causing an accident.

  12. Tires, Jan 13, 2023

    On October 29, 2022 the Michelin tire on my 2020 Tesla Model 3 that had 16,000 miles on it, suffered catastrophic tread loss while traveling at 70 miles per hour on California Route 110. The tire was the original equipment tire supplied with this vehicle when my lease began in January, 2021. The DOT number on the tire was B9 EL 04 EX 0419 and the tire size was 235/45R18 98W. The tread did not wear out, the tread delaminated from the tire and was lost on the side of California Route 110.

  13. Lane departure, Jan 5, 2023

    My car is affected by a product defect where Tesla Model 3's which have blind spot monitoring cameras (all model 3s) during a certain time frame have extreme glare at night, preventing the driver from safely using the blind spot monitoring system. The camera is basically unusable, and this is a feature that drivers rely on to safely view their blind spots. I have done lots of research online, and Tesla repeatedly refuses to fix these product defects under warranty. There are tens of thousands (potentially hundreds of thousands) of affected vehicles, and I'm sure that Tesla is trying to avoid a costly recall, so they refuse to admit that this is a major safety issue and say that it is "within spec". If you search "tesla model 3 side camera glare" in Google, you'll find that there are thousands of complains on forums. Tesla fixes some under warranty, and refuses to fix others. I am aware that there was a recall on Model 3 vehicles already due to the rear view camera going out, which the NHTSA deemed a safety issue. I would argue that the defective blind spot cameras are a FAR more significant safety issue, because the rear-view camera is used almost exclusively during slow speed maneuvering into tight spaces, while the blind spot cameras are used on freeways for high-speed (60-70mph) lane changes. I have reached out to Tesla and requested that they fix this under warranty as it is a major safety issue, and they told me that newer production models have had the problem fixed, but that my model year needs to pay to have it fixed by Tesla. I have attached pictures of my conversation with Tesla to this complaint. Please take action against this company, which is putting its customers at risk because they don't want to bear the financial cost of fixing their product design defect.

  14. Other or unspecified, Jan 4, 2023

    I don't think TESLA has dealt with recall 22v-702. TESLA has not notified me of the status of the recall. Please let me know if they have solved the problem.

  15. Service brakes, Forward collision avoidance, Jan 1, 2023

    This is the first and only time this has occurred as of today, 1/1/23. Around 11:45am EST, I was driving down a side street with no traffic coming towards me, behind me, or in front of me (and with no objects in the road). Suddenly, my brakes were aggressively applied and a warning came up on my screen saying it was the Automatic Emergency Braking that had been applied. It then released a few seconds after. I do not have the Autopilot option on my car, and I did not have any type of cruise control engaged at the time. If this had occurred in traffic for no reason it easily could have caused an accident.

  16. Vehicle speed control, Dec 31, 2022, crash

    I was on the exit lane coming from Costco on 12/31/2022 at around 12:20 PM with a speed of about 40 miles . My exit is about 100 yards away. Tesla model 3 that I’m driving suddenly accelerated at high speed and pulled towards right and hit the wall next to freeway exit lane. Then it hit the wall on rear tailgate and rolled to middle of freeway within a fraction of seconds. Two vehicles coming on the freeway hit my car and after second hit my car completely stopped in the middle of freeway. I was able to come out safely and later CHP officers came and towed the vehicle

  17. Exterior lighting, Other or unspecified, Dec 29, 2022

    Recall 21v-00d was registered DEC 2021, notice said waiting for parts. It's been OVER 12 months and no parts yet? Also, the phone number Tesla has listed on the recall notice and their recall info on your website goes to a self-service site that states to use your Tesla app to schedule a repair so there is no way of contacting the company directly to find out about the status of the recall.

  18. Service brakes, Forward collision avoidance, Dec 27, 2022

    This vehicle has the phantom braking issue whether you are using adaptive cruise or autopilot, and has happened at least 15 times in the past two years. Because of the sudden braking, we almost had a collision with a semi-truck coming up behind us on I-5 heading south the last time and the driver thought I was brake-checking him, making him very angry and giving obscene gestures at us for it. We reported it to the Tesla service center, and they basically said it happens, and they disclosed it in the operator manual. That is unacceptable. This is very dangerous, and lives could be lost in the circumstance where someone is following close behind. Tesla basically is saying it can happen and there is no fix which absolutely unacceptable and this car is dangerous to drive.

  19. Forward collision avoidance, Dec 24, 2022

    While using the autopilot function car unexpectedly brakes almost to a stop for no apparent reason. This happened in different driving conditions, day, night, other cars around and on empty roadways, both divided and connected two and four lane freeway and side highways. Brakes so hard that objects fly off the seat and cars traveling behind my vehicle have had to break themselves and or change lanes.

  20. Other or unspecified, Forward collision avoidance, Dec 22, 2022, crash

    Was driving Tela on 237 Clavaras Blvd heading towads 880 South just before Abott ave in Mlipitas town California Tesla Model 3 acelrated suddenly hitting the car in fronts, emegency automatic braking did not kick n. Earlier it had autopilot set not sure if it tured off. We were surirsed, my wife was driving and I was i passenger seat none of the safety measure worked in the Tesla. My car is totaled.

  21. Vehicle speed control, Forward collision avoidance, Dec 21, 2022

    Phantom braking: While in cruise or autopilot mode, it suddenly brakes on freeway without any obstacles observed.

  22. Forward collision avoidance, Electrical system, Dec 7, 2022

    The contact owns a 2020 Tesla Model 3. The contact stated that while driving at an undisclosed speed on the highway, the vehicle was experiencing phantom braking. The contact stated that the failure reoccurred while driving at various speeds with the cruise control or while using the autonomous self-driving feature. The contact stated that the battery warning light was illuminated. The vehicle was not taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

  23. Forward collision avoidance, Nov 30, 2022

    The contact owns a 2020 Tesla Model 3. The contact stated that while utilizing the ADAS features including the Adaptive Cruise Control, the vehicle independently applied the brakes while driving at highway speeds. No warning lights were illuminated. The vehicle was not diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 25,000.

  24. Forward collision avoidance, Nov 29, 2022

    Phantom braking issue. Cruise control set at 68mph. Medium freeway traffic at 7pm. Noticed disabled car ahead on the shoulder. No danger. As we approached the car, my car went into a panic stop as if it thought a collision was ahead. Car braked and skidded. I was able to regain control and accelerate and avoid a rear end collision. No waring or repair issues

  25. Electrical system, Visibility, Back over prevention, Nov 21, 2022

    The contact owns a 2020 Tesla Model 3. The contact received notifications of NHTSA Campaign Number: 21V00D000 (Electrical System, Back Over Prevention, Visibility) and 22V702000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.