2020 Tesla Model 3
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 451 owner complaints filed for this model year. This is the 5th highest complaint count among 9 Model 3 model years with reports.
Of the 2020 reports, 54 involved a crash and 2 involved a fire. 33 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsAug 5, 2026
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Campaign 26V507000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 17, 2024
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Driving with improperly inflated tires increases the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Campaign 24V935000 on NHTSA.gov
Seat belts, front, warning light/devicesMay 28, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign 24V376000 on NHTSA.gov
Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Campaign 24V153000 on NHTSA.gov
Electrical system, instrument cluster/panelJan 30, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign 24V051000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareDec 12, 2023
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign 23V838000 on NHTSA.gov
Steering, automated/adaptive steeringFeb 15, 2023
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign 23V085000 on NHTSA.gov
Seat belts, rear/other, anchorageOct 21, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Campaign 22V798000 on NHTSA.gov
Visibility, power window devices and controlsSep 19, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Campaign 22V702000 on NHTSA.gov
Electrical system, instrument cluster/panelApr 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
Campaign 22V263000 on NHTSA.gov
Electrical system, softwareApr 12, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Campaign 22V235000 on NHTSA.gov
Back over prevention, display functionMar 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Campaign 22V169000 on NHTSA.gov
Electrical system, softwareFeb 4, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Campaign 22V063000 on NHTSA.gov
Electrical system, softwareFeb 1, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Campaign 22V045000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareJan 27, 2022
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Failing to stop at a stop sign can increase the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Campaign 22V037000 on NHTSA.gov
Electrical system, wiring, rear compartment/trunkDec 21, 2021
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Campaign 21V00D000 on NHTSA.gov
Forward collision avoidance, sensing system, cameraOct 29, 2021
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Campaign 21V846000 on NHTSA.gov
Suspension, critical fastenersOct 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
Campaign 21V835000 on NHTSA.gov
Air bags, side/window, curtainOct 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.
Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.
Campaign 21V834000 on NHTSA.gov
Seat beltsMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Campaign 21V389000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMay 25, 2021
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
Campaign 21V387000 on NHTSA.gov
Representative owner complaints
451 reports, newest first.
Air bags, Electrical system, Jan 27, 2022, crash
The contact owns a 2020 Tesla Model 3. The contact stated that while driving on the right side of the road at 35-45 MPH, on autopilot mode with a passenger in the front passenger seat, the vehicle drove off the road independently and crashed into a tree. The air bags failed to deploy. There were no warning lights illuminated. The contact's face hit the steering wheel. The contact sustained a black eye with laceration, bruised ribs, head, neck and back pain, sprained left ankle, bruises on her thigh, may have sustained nerve damage on the right side of the face that hit the steering wheel and sciatic nerve damage on the right side of her body. The occupant of the front passenger seat sustained neck, back and clavicle injuries. The contact sought medical assistance the next day. The vehicle was towed to a tow lot, then it was towed to a Tesla certified specialist body shop. A police report was filed. The contact has not been able to get a hold of the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was 55,000.
Other or unspecified, Jan 16, 2022
Tesla is putting passengers at risk by how much they are changing their user interface. They are moving critical safety around which makes the car more un-usable and drivers more confused and distracted. Here are some of the features they changed in their software update that creates danger to drivers: 1. Front seat heater settings are no longer on the home screen 2. Front/rear window defog buttons are no longer on the home screen 3. User profiles are no longer on the home screen. This controls the seat, mirrors, and temperature. Instead they have made non-safety features forefront: 1. Theater mode 2. Arcade Please view this forum of hundreds/thousands of people complaining about how their safety is put at risk by this update: https://teslamotorsclub.com/tmc/threads/v11-software-update-sucks.251711/
Other or unspecified, Jan 14, 2022
This is a general complaint: The new control panel user interface V11 is unsafe. It now promotes/requires distracted driving to use. The previous version was a bit busy, but most all needed controls were on the screen or one touch away. With V11, one must now navigate menus to get to hidden controls that were on the home screen requiring too much attention to the screen while driving. This is what I am finding. I fear accidents will result.
Back over prevention, Jan 6, 2022
After the OTA software updated to 2021.44.25.2 there were several changes to the graphic user interface and software system. Two direct issues of the update are: 1) The rear and side cameras that assist during backup now take longer to activate and have very jumpy (laggy) video feeds. So much so that the driver can backup at least 10 feet at low speed before an updated image is shown. This causes a very unsafe condition when backup up as there are multiple blind spots in the car. 2) The simplification of touchscreen controls requires the driver to be more distracted by having to navigate additional menus to turn on wipers, climate control, the radio, and safety features like the dashcam. Waiting on an appointment with Tesla but that is at least 20 days away.
Seats, Other or unspecified, Jan 2, 2022
There was a recent software update and Tesla rearranged items on the touchscreen. Passenger was trying to pair his phone with the vehicle, and touched his name as displayed on the screen. This caused the driver seat to slide back quickly to fit the pre-set for his height. He is considerably taller than the driver, and this caused the driver to be unable to reach the brake pedal or accelerator. Therefore, the driver had almost no control of the vehicle. This occurred on a quiet side street going uphill, so driver could steer the vehicle to the curb which caused it to stop, even though she could not reach the brake pedal. However, if this had happened on a busy street or highway, there would have been a terrible accident. Remedy is simple. It should NOT be possible to activate the driver side seat position pre-sets when the vehicle is moving.
Structure, Dec 30, 2021
The paint on the car is chipping all over.
Seats, Other or unspecified, Visibility/wiper, Dec 27, 2021
Tesla pushed an update (v. 2021.44.25.2) to my Model 3 a couple of days ago that has dramatically altered the usability of the car, and potentially has safety implications. There was no warning prior to the update being applied that such changes to the car's user interface were included, nor is there any option to revert to the prior user interface. Major issues with the changes are outlined below: - 1-button, single-click shortcuts to seat heating, defrost/defog functionality have been removed; when driving in bad weather where the screen may fog up rapidly, you're now required to take your eyes off the road, and click twice on a small target on the touch screen to activate the required functionality. - 1-button, single-click access to the wipers has been removed, now requiring one to either rely on the auto-sensing functionality (which works properly about half the time), or click through the HVAC menu to adjust the wiper speed. - The quick access driver profile selection dropdown in the previous interface has been removed. My spouse and I differ significantly in height, and about half the time, the car selects the wrong profile when we're both getting into the car (despite our phone keys being linked to our specific profiles). With the earlier UI, it took one tap on the screen to switch to the correct profile. Now, I have to dig through menus to select the correct profile, while my knees are being slowly ground into the steering column/dash. - When driving, the speedometer, gear selection and navigation look significantly different than in the earlier UI. This is likely to lead to more distracted driving while we get used to the new interface. I filed a service request with Tesla, requesting that they revert our car back to the prior version of the interface; this request was denied and the appointment was automatically canceled with a generic message about firmware updates being rolled out on a schedule.
Exterior lighting, Other or unspecified, Visibility/wiper, Dec 27, 2021
Tesla issues an update to software that forces drivers to go through a jumble of menus to do important tasks like turning on defrosters and windshield wipers. These used to be one touch items on the home screen, but now require drivers to take their eyes off the road for a dangerous amount of time.
Steering, Dec 17, 2021, crash
I was trying to avoid a car parked on the side of highway on my right going between 45 to 55 miles an hour and slightly steered the car to the left, and the car swerved back and forth at the slightest steering wheel movement as if skidding in the snow. The road was dry (no rain) but the steering was not stable and the car ended up hitting a truck on the left. It caused a very serious accident and we are lucky that there was just a major car damage and no one was hurt. The steering seems to be uncontrollable and loose, and causes major swerving if one has to steer away at a high speed.
Vehicle speed control, Service brakes, Forward collision avoidance, Dec 13, 2021
Using either cruise control or Full Self Driving mode, driving on divided highway, experienced sudden hard braking not due to any highway obstruction, road hazard, other vehicle, or weather. Without warning car dropped out of assisted control and abruptly applied brakes. This happened yesterday at 2:10 pm, 2:53 pm and 3:01 pm.
Forward collision avoidance, Nov 29, 2021
There is A LOT of phantom braking, not just on specific stretches of highway around Austin, but almost anywhere. There is a specific spot on US Highway 183 north in Austin where the speed is set at 65 and the Tesla M3 will rapidly brake without any warning. There is a danger of being rear ended. I manually disconnect the ADAS in anticipation. I shouldn’t have to. In general, phantom braking is dangerous and could be attributed to using vision only sensors?
Other or unspecified, Forward collision avoidance, Nov 20, 2021, crash
Driving on Autopilot on a city street at 35 MPH speed limit, while passing next to a UPS truck parked on the right side of the street at the curb, but slightly protruding outside the parking lane, due to its size, my car sideswiped the parked UPS truck, causing scratches on my car and totally obliterating my passenger side mirror. My vehicle did not stop or try to veer away from the parked UPS truck, causing at a minimum $700 damage to my vehicle.
Other or unspecified, Forward collision avoidance, Nov 16, 2021
https://youtu.be/_vSGyqX0HZg My car is constantly running red lights when on "Full Self-Driving". They claim that it should stop at red lights but it very often confused the left turn red for the green in the straight lane. The car randomly serves at other traffic for no apparent reason. The car randomly slams on the brakes super hard for no apparent reason. Full Self-Driving is UNSAFE
Electrical system, Nov 8, 2021, crash
The contact owned a 2020 Tesla Model 3. The contact stated that while his wife was driving at 60 MPH on autopilot, she lost control of the vehicle due to an unknown reason. Once his wife lost control of the vehicle, she had run the vehicle into a fence. The airbags deployed upon impact. The contact's wife did not suffer any injuries and did not seek any medical attention. A police report was filed. Due to the failure, the vehicle was towed to an independent tow yard where the vehicle was deemed a total loss. The contact filled out a form online to recover the data from the vehicle but was later informed that only California residence could have access to that information. The vehicle had been destroyed. The failure mileage was approximately 14,000.
Electrical system, Air bags, Structure, Nov 1, 2021, crash
While turning into a parking spot in a covered parking garage the car seemed to speed up and lurch. It hit the cement wall and pushed the car back with such force the air bags deployed. Thank God it was just a wall. The car is now at the repair garage and have not heard back regarding how much damage and if the car is going to be "totaled". When I mentioned this at a party we were at, a friend of mine said she had the same problem. There were no collision warnings. It happened in a split second. The parking garage was at my Doctors office so I was able to have my wrist x-ryed right then. No serious injury. Just a little leary of driving this model car if not any electric vehicle.
Structure, Oct 26, 2021
Aero shield on the model 3 collapses when driving through a puddle of water. Tesla said they fixed the issue. I was charged for the service to do it which was $250.that was in June 2021x And now again today October 2021, the same thing happened and they said that won’t be covered under warranty
Lane departure, Oct 26, 2021
The lane departure assistance in my car was malfunctioning. Yes it is available for inspection if you would like. Today I.e. 10/25/2021, I was driving manually on Interstate 5. The car wasn’t on autopilot or cruise control. I was trying to merge into right lane and had my right turn signal on and made sure there was no one in my blind spot. As I was merging there was a warning signal and message displayed on the screen that read something like- lane departing corrective steering applied. The car was trying to pull me back into the lane I was departing from and it was applying sudden brakes to slow me down. I had to apply lot of force to the steering wheel to pull the car into the lane I was trying to merge. It was rush hour traffic and the cars around me were going pretty fast. It was a really dangerous situation and there could have been a big collision if I didn’t apply that force to bring the car into the right lane. There were no warning signs leading up to what happened today. But there was some malfunctioning in my car previously when the car just stopped without any warning on the ramp to my driveway. It’s a steep ramp and the car stopped all of a sudden and would not move. I contacted Tesla service about this and no action was taken whatsoever. I am really concerned about the safety of myself and the drivers around me not knowing what kind of bugs are going to come up in the future. Please take some action to make Tesla responsible for this.
Visibility/wiper, Oct 1, 2021
My front windshield has chipped and then cracked twice in about 6 months. I heard a pebble hit the windshield the first time, but it sounded very small and I did not expect it to chip/crack. The second time I didn’t even hear anything hit it. My friend has the same vehicle and her back windshield cracked unexpectedly and another friend’s cracked when she hit a bug that was on the windshield with her hand.
Vehicle speed control, Aug 24, 2021, crash
The contact stated that while idling and waiting to pick up the elementary school kids in their vehicle, a 2020 Tesla Model 3 suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into the rear of the contact's vehicle and trailer. During the incident, the contact sustained a lower back injury and the driver of the Tesla Model 3 suffered a chest injury. A police report was taken at the scene. No further information was available. The failure mileage was unknown.
Steering, Vehicle speed control, Aug 17, 2021, crash
The contact owns a 2020 Tesla Model 3. The contact stated while driving in the rain with the autopilot engaged the vehicle accelerated without warning and was incontrollable, flipped two times, and hit the curb. The contact sustained neck injuries and medical attention was provided at the hospital. All the air bags deployed. There was no reported fire. A police report was filed. The vehicle was towed to an independent body shop. The local dealer was contacted who referred the contact to the body shop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.
Steering, Other or unspecified, Aug 17, 2021
I was driving down the Interstate and had my Tesla on Self driving. For no reason at all it did a aggressive left turn causing me to go off the road into the median. It tore up pieces of my car and Tesla wouldn’t do anything about it and have no idea why it went off the road. I have a video of the Incident
Other or unspecified, Jul 23, 2021, crash
On July 19th, 2021 at around 2:38PM I was using Tesla's Smart Summon feature to summon my car to me. The car was unoccupied at the time of the incident. The car was in a covered parking space approximately 40 feet South of my location. The app said the car would "Come To Me" and displayed a blue line which was the path the car should take to get to me. The blue line showed that the car would turn right (North) and come to me. I then pressed the "Come To Me" button to begin the summon. This is when the car immediately turned left (South), which is the opposite direction of me, and ran into a pole. The user does not have the ability to steer the car and the car acts erratic when using Smart summon. It's path is unpredictable and unsafe.
Other or unspecified, Jun 21, 2021
Drive away door lock feature does not lock the doors. After driving several minutes a rear seat passenger attempted to roll down the window but hit the door open button instead. The door opened. Warning message received. Testing again after driving several minutes the lock icon shows locked but front seat passenger able to open the door. The door lock icon changes to unlock. Passenger closed door I hit lock icon to lock, NOW passenger cannot open the door.
Suspension, Wheels, Jun 2, 2021, crash
Driving home at 60mph when the right front wheel fell off the vehicle causing damages to the whole right side on the car.
Vehicle speed control, May 13, 2021, crash
THE CONTACT OWNED A 2020 TESLA MODEL 3. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND JUMPED FORWARD AND HIT ANOTHER DRIVER THAT WAS STANDING OUTSIDE IN BETWEEN THE DRIVER'S SIDE FRONT AND REAR DOOR. THE HOOD OPENED AND OBSTRUCTED HIS VIEW WHICH CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THERE WAS NO INJURIES SUSTAINED BY THE CONTACT. THE TWO OTHER DRIVERS SUSTAINED UNKNOWN INJURIES. ONE DRIVER RECEIVED MEDICAL ATTENTION AND WAS TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND DEEMED TO BE A TOTAL LOSS. THE VEHICLE WAS CURRENTLY AT THE CONTACT'S PLACE OF BUSINESS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.