2022 Tesla Model 3
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 765 owner complaints filed for this model year. This is the 2nd highest complaint count among 9 Model 3 model years with reports.
Of the 2022 reports, 53 involved a crash and 4 involved a fire. 45 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsAug 5, 2026
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Campaign 26V507000 on NHTSA.gov
Back over prevention, softwareMay 5, 2026
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Campaign 26V283000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 17, 2024
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Driving with improperly inflated tires increases the risk of a crash.
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Campaign 24V935000 on NHTSA.gov
Latches/locks/linkages, hood, latchJul 24, 2024
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Campaign 24V554000 on NHTSA.gov
Seat belts, front, warning light/devicesMay 28, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Campaign 24V376000 on NHTSA.gov
Forward collision avoidance, warnings, external/pedestrian alertFeb 27, 2024
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Campaign 24V153000 on NHTSA.gov
Electrical system, instrument cluster/panelJan 30, 2024
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Campaign 24V051000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareDec 12, 2023
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Campaign 23V838000 on NHTSA.gov
Steering, automated/adaptive steeringFeb 15, 2023
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Campaign 23V085000 on NHTSA.gov
Seat belts, rear/other, anchorageOct 21, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Campaign 22V798000 on NHTSA.gov
Visibility, power window devices and controlsSep 19, 2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Campaign 22V702000 on NHTSA.gov
Back over prevention, display functionMay 3, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.
Campaign 22V296000 on NHTSA.gov
Electrical system, instrument cluster/panelApr 18, 2022
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
Campaign 22V263000 on NHTSA.gov
Electrical system, softwareApr 12, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Campaign 22V235000 on NHTSA.gov
Electrical system, softwareFeb 4, 2022
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Campaign 22V063000 on NHTSA.gov
Electrical system, softwareFeb 2, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
Campaign 22V050000 on NHTSA.gov
Electrical system, softwareFeb 1, 2022
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Campaign 22V045000 on NHTSA.gov
Electrical system, adas, autonomous/self driving, softwareJan 27, 2022
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Failing to stop at a stop sign can increase the risk of a crash.
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Campaign 22V037000 on NHTSA.gov
Representative owner complaints
765 reports, newest first.
Vehicle speed control, Forward collision avoidance, May 28, 2023
During a 30 mile trip on a two lane highway I activated the cruise control. A number of times the car made significant slow downs. They seamed to be associated with oncoming trafic. I then shut off the cruise control. Later on when I could see there where no oncoming cars I again set the cruise control for 65 MPH. After only about 15 seconds the car made a rapid deceleation. The deceleration was rapid enough to cause an ice chest sitting on the passangers side of the front floorboard to roll over. I shut of the cruise control and did not use it again for the remainder of the trip
Forward collision avoidance, May 28, 2023
On multiple occasions (100+) during a 4,000 mile road trip, (May 7-26, 2023) this vehicle slammed on its brakes while driving down the highway while using the adaptive cruise control feature. Speed reduction was up to 25 MPH from highway speeds of 65 - 80 MPH. This braking was quite dramatic, just short of locking the brakes up. Traffic conditions varied from very light (no vehicles in sight) to moderate traffic (vehicles in front, in rear and/or to the side). Weather was mostly clear, roads were mostly in good shape, there were no animals, people or other non-vehicle obstacles noted. Several instances were lodged in the vehicles "bug report" functionality, but not all, so Tesla should have a pretty good record of the status of the vehicle when several instances occurred. On more than one occasion we were very close to being rear ended because of this phantom braking. In contact with a Tesla Service Center, we were told this is a known issue but no fix had been found.
Forward collision avoidance, May 28, 2023
While in cruise control the vehicle initiates braking rapidly for no reason. This happens at high speeds 55, 65 and 70 mph on clear roads. No vehicles in front of or coming from the other direction. There may be vehicles behind at times. It doesn’t happen all the time but happens enough to be a concern.
Vehicle speed control, Service brakes, Forward collision avoidance, May 28, 2023
My car engaged the automatic emergency braking (AEB) when the car in front of me lightly tapped on their brakes-- When the AEB engaged, my car come to a complete stop... I tried to accelerate to prevent being rear ended, but my accelerator was disabled and I had no control of my car... Nearly causing me to get rear ended and probably causing a 5+ car collision. MANY Tesla drivers have experienced this, and it is absolutely TERRIFYING and NEEDS SERIOUS attention because lives are absolutely endangered due to this, and Tesla will not take responsibility, nor have they acknowledged the problem, at all. I've had this happen several times in the last week and I am just waiting to get in an accident at this point. This is unacceptable.
Service brakes, May 27, 2023
In about a dozen incidences with my 12,000 mile model 3 the breaks come on unexpectedly. In one case i was on I-70 being followed by an 18 wheel truck / trailer when the phantom breaking occurred. Except for the attention of the truck driver and him slamming on his breaks to avoid rear ending me, I wouldn’t be here. I’ve opened 2 service complaints with Tesla and their response is that it is a learned correction for the car - Well it isn’t working.
Air bags, May 26, 2023, crash
My 2022 Tesla Model 3 was hit on a highway from behind the car with 100 mph , the car spun multiple times and hit the guard rail. The Car Rear and front side was heavily damaged due to the impact but the Air bags were not deployed. The Car is declared total loss. The car is less than a year old and does not have any issues. Police report says that the Car Air bags are not deployed. There are no warning sign or any failures before the crash. I want to bring this incident ( Tesla AirBags for Model 3) to you attention as this is a Safety and risk to other drivers driving the same car.Also, i do have the Crash report if required.
Service brakes, Forward collision avoidance, May 24, 2023
While driving in cruise control, NOT AUTOPILOT, my car phantom braked. The road was clear, the weather was clear. I'm thankful there was not a car behind me. I was doing the speed limit at the time 70mph when the incident occurred. the date lised below is an approximate date. It has occurred several times. I drive 45 minutes to work Mon-Thurs and cruise control helps for the long drive
Other or unspecified, Forward collision avoidance, May 23, 2023
Trip to California and back from AZ. Had several instances of severe braking. If I did not press the accelerator immediately, the car would slow down under what seemed like nearly maximal braking. No reason was apparent for this behavior. Some braking instances were on long straight stretches of I-40 with no other cars visible. This issue was only occurring if I had the cruise control engaged. Under normal daily driving without cruise control this issue of emergency braking does not occur. Each time this happens, it is totally unexpected and is extremely disturbing. I have stopped using the cruise control function on the vehicle out of fear of it causing an accident.
Service brakes, Forward collision avoidance, May 20, 2023
CAR HAS PHANTOM STOPS ON CRUSE CONTROL THREE TIMES IN SIX MONTHS
Forward collision avoidance, May 18, 2023
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 80 MPH with the cruise control set at 80 MPH, the vehicle independently slowed to almost a complete stop. The contact stated that she pulled the vehicle off the highway. The contact stated no warning light was illuminated. The contact returned the vehicle to the highway and engaged the cruise control and set the control to 80 MPH; however, the vehicle failed accelerate to the designated speed. The contact stated that the inadvertent phantom braking failure recurred. The contact turned off the cruise control and continued her trip. The contact had taken the vehicle to a local dealer, where it was diagnosed, and she was advised that the manufacturer was aware of the failure but a remedy was not yet available. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 9,000.
Forward collision avoidance, May 18, 2023
While driving on the highway at highway speeds, our Tesla Model 3 frequently will perform a phantom braking action, presumably due to incorrectly sensing a collision. Thankfully, so far the traffic has been light on the freeways. Otherwise, this could’ve easily caused a wreck. This has happened to us approximately 20 times in the past two days. We ensured the sensors are free of any dirt.
Other or unspecified, Service brakes, Forward collision avoidance, May 9, 2023
When we're traveling on the highway at 55 mph plus and have cruise control engaged, the car will unexpectedly and suddenly brake for no reason. The problem is happening more often. This has even happened when there are vehicles behind us, but thank God they were not following closely. We may end up with whiplash, or worse, being rearended. We have complained to Tesla at least 3 times since February 2022 about this problem. The first time, they changed the front camera and said they thought that might help. It didn't. The next time, the service dept. said that there was no fix for the problem, but Tesla was working on it. Most recently in April 2023, the service tech., said there was no fix and he did not expect that there would be one anytime soon. This is unacceptable.
Forward collision avoidance, May 8, 2023
When driving on a vacation and on a highway from Tucson, AZ to Laughton, Nev we experienced what is being called PHANTOM breaking traveling approximately 75 mph several times. Extremely lucky to have not been rear ended. It also has happened with the FSD Beta late last year when I leased the software for a month. Can supply dates.
Forward collision avoidance, May 4, 2023
Adaptive cruise control fails. Repeated phantom braking on the highway. Would cause severe high speed accidents if there was traffic, luckily there was not. Not yet. Not yet. No. First appeared on my first long (5+ hr) road trip and brakes were applied jarringly for no reason, braking from 80mph down to 55 before I could turn the cruise control off. Repeated this more than a dozen times on the highway.
Forward collision avoidance, May 1, 2023
Hello, I recently drove 600 miles and experienced numerous random, frightening and dangerous occurrences of "phantom braking" while in cruise control mode. The car suddenly slammed on the brakes (I could hear the tires screech) while the highway was almost always completely empty, and always completely devoid of any potential danger. In three occurrences, the car was confused by something physical (albeit posing no danger at all): it was confused a "divide highway" sign post at the beginning of a divided highway median, the distant back a truck, a least a quarter of a mile ahead, and an incoming truck a least a quarter of a mile ahead in a long curve. In all other occurrences -the vast majority of occurrences- whatever triggered "phantom braking" was nowhere to be seen (the highway in front of me was completely empty of any traffic or obstructions), and never materialized. My safety and the safety of drivers behind me (and potentially in other lanes in case of a pile-up) was compromised during every occurrences. I stopped using cruise control when a car or truck is behind me. I contacted Tesla Service. They did an over the air check and said that there was nothing wrong with the system, that each occurrence provided data to improve the Beta system (it would have been nice to be told when I purchase the car that my family and I were Beta testers of an automotive safety product), and that Tesla is "working on a firmware update". Not very reassuring, and most importantly, no fixes at all to address this dangerous safety issue. Tesla Service indicated that I do not need to bring my car in (since there is nothing wrong with the software and therefore no fix).There was no advance warning before occurrences of "phantom braking". Thank you.
Service brakes, Forward collision avoidance, Apr 25, 2023
I was driving my car north on I15. Suddenly the car applied full breaks when there was no objects on the road. I could no longer control the car. Even when my foot was on the accelerator the car automatically depressed the break pedal. Luckily there was no vehicle behind me. I was also fortunate that we were going on a straight section of road. If this happened mid turn I would have completely lost control. These cars are a danger to society. It is impossible to drive them safely when they take control away from the driver.
Vehicle speed control, Forward collision avoidance, Apr 20, 2023
While driving across the Nevada and Utah deserts, while on cruise control, traveling at 80 MPH we experienced 7 phantom braking. There were no vehicles or obstructions in sight and it was on straight stretches of road. We are no longer using cruise control due to the danger of possibly causing an accident.
Forward collision avoidance, Apr 19, 2023
Driving on the freeway at night, cruise control was on and going 70 mph. There were no other cars around and the car started braking on me out of no where. My speed went from 70 mph down to almost 20 mph on the freeway. Luckily there was no one behind me otherwise it would have been a bad crash.
Vehicle speed control, Forward collision avoidance, Back over prevention, Apr 16, 2023
I have had several incidents of my car rapidly decelerating when in assisted driving mode and I am driving on the highway. I am driving at 65 and all of the sudden it decelerates, making it extremely dangerous. There are no apparent barriers or nearby objects causing this to happen. I am very concerned this will result in a significant accident. I have filed this claim previously without anything happening. Additionally, I had a problem with my rear warning signal not going off when I was in a parking garage, causing me to back into a car. I filed a claim with Tesla and never heard back from them.
Service brakes, Forward collision avoidance, Apr 14, 2023
While driving on the highway on a clear day using what I call cruise control that also adapts to the speed of vehicles in front of my vehicle, as well as to extreme weather conditions, with no other vehicles around me, the car randomly decided to apply the brakes without provocation which slowed the vehicle from the setting of 74 mph to 49 mph before I could react and correct the aberrant braking. This is the 4th time this has happened in this vehicle. Previous incidents occurred in heavier traffic, so I suspected the aberrant breaking was an overcorrection relative to the other vehicles around me. After this most recent occurrence, I am confident there was no other reason for the car to suddenly brake other than due to a fault with the car.
Other or unspecified, Apr 13, 2023
I love my Tesla but I hate the computer. It is dangerous! More accurate to say I hate the UNFRIENDLY user interface. I am surprised NHTSA OKed this computer interface. It needs a GOOGLE quality voice activation feature. The current one is deaf to most words normally used to drive a car. E.G., to turn the lights on while driving on a road where “LIGHTS ON” is required. I must hit a button to see all controls. Then I must hit the “LIGHTS” button. Then I must hit the “LIGHTS ON”. All this while having trouble reading the small print on the screen. The reading is difficult. All this while taking my eyes off the road to even see the screen. This is just one of very many examples. The actual use of the computer is VERY OFTEN more user UNfriendly and UNSAFE than the “LIGHTS” button. Dangerous, DANGEROUS. I almost killed another driver when my car was new because I was WORKING the computer and I ran a red light. Fortunately my car stopped because I hit the breaks or because the car was, in fact, SMART??????? I am surprised NHTSA OKed this computer interface. The computer is smart but using the interface is dangerous.
Exterior lighting, Vehicle speed control, Forward collision avoidance, Apr 10, 2023
The Tesla computer and especially the USER INTERFACE IS UNSAFE. More accurate to say I hate the UNFRIENDLY user interface. I am surprised NHTSA OKed this computer interface. It needs a GOOGLE quality voice activation feature. The current one is deaf to most words normally used to drive a car. E.G., to turn the lights on while driving on a road where “LIGHTS ON” is required. I must hit a button to see all controls. Then I must hit the “LIGHTS” button. Then I must hit the “LIGHTS ON”. All this while having trouble reading the small print on the screen. The reading is difficult. All this while taking my eyes off the road to even see the screen. This is just one of very many examples. The actual use of the computer is VERY OFTEN more user UNfriendly and UNSAFE than the “LIGHTS” button. Dangerous, DANGEROUS. I almost killed another driver when my car was new because I was WORKING the computer and I ran a read light. Fortunately my car stopped because I hit the breaks or because the car was, in fact, SMART??????? I am surprised NHTSA OKed this computer interface. The computer is smart but using the interface is dangerous. I want to bring this issue up to NHTSA, not to issue a recall, but to ADD on a user interface as good as GOOGLE? What is the chance that they will re-investigate a safety decision they have already made? Sincerely; [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service brakes, Forward collision avoidance, Apr 7, 2023
Our 2022 Tesla Model 3 has "phantom braked" three times on the highway. During each episode, the vehicle slowed from 75mph to 45mph in about half a second - with no vehicle or obstruction in front of us. This was a 4-lane highway all three times. If a car was behind us, it likely would have collided with us. No precipitation, the car was clean and cameras clear. I took the car to the Latham Service Center at 326 bOld Niskayuna Road near Albany, New York, to have the sensors and car checked. The tech took the car for a 10-minute drive, didn't experience phantom braking, and said that since he "could not duplicate the concern" no repairs were needed. After several messages expressing concern that this did indeed need to be fixed, neither the owners Scott and Carolyne nor the tech responded.
Service brakes, Forward collision avoidance, Apr 4, 2023
Nearly every time I use the "Traffic-Aware Cruise Control" on my Tesla, I experience a phantom braking event. Nearly all the time it is when the road is clear, in the daytime. I use this feature infrequently because I cannot rely on it at all and I'm concerned it will cause someone to hit my from behind.
Forward collision avoidance, Apr 3, 2023
Just completed a 3 day cross country trip from Palm Desert CA to Saint Paul MN. On a long highway trip like this, we rely on 'cruise control' to maintain consistent highway speeds. Tesla provides adaptive cruise control as a feature of Autopilot. On numerous occasions, the adaptive cruise control unexpectedly stopped, causing the vehicle to slow, or unexpectedly braked hard causing the vehicle to sharply reduce speed. Due to the frequency of Tesla autopilot phantom braking, I found that my foot needed to consistently hover over the accelerator pedal to counter the numerous instances of phantom braking. This was necessary to prevent a possibly inattentive driver behind the Tesla from driving into the rear of the Tesla or another vehicle driving behind the Tesla. This phantom braking occurred as many as 6 to 10 times per day over 3 days and approximately 2,000 miles. The adaptive cruise feature malfunctions under certain conditions and our vehicle is available for inspection upon request. Our safety and the safety of others was put at risk by unexpectedly slowing or braking hard while driving at posted highway speeds and putting our vehicle at risk of being rear ended, and perhaps the same for a vehicle behind our vehicle. The phantom braking issue has been well documented in press & social media and I find it difficult to believe that it has not been reproduced by an independent organization such as NHTSA. I believe that the manufacturer (Tesla) is aware of the phantom braking issue as it appears to be inherent to Tesla's approach to providing adaptive cruise control. When the phantom braking occurs, there are no warnings or messages prior to the unexpected braking. Most phantom braking instances occurred on approach to or on the crest of a hill. At least one instance occurred after cresting a hill and the roadway was in full view.