2019 Thor Motor Coach Outlaw

Problems, recalls and owner-reported issues

Structure is the leading concern among 2 owner complaints filed for this model year. This is the 5th highest complaint count among 8 Outlaw model years with reports.

Complaints by model year
  1. 2
Primary concernStructure2 reports · 100% of complaints
Owner complaints2Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Structure2
  2. Suspension1
  3. Other or unspecified1

Recalls and investigations

  1. StructureJul 8, 2021

    Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

    Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

    Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.

    Campaign 21V522000 on NHTSA.gov

  2. Equipment, recreational vehicle/trailerJun 30, 2019

    Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

    Unexpected movement of the slide-out room can increase the risk of a injury.

    TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

    Campaign 19V504000 on NHTSA.gov

  3. VisibilityNov 16, 2018

    Thor Motor Coach (TMC) is recalling certain 2017-2019 Thor Challenger, Miramar, and Outlaw motorhomes. The motorized windshield roller shade at the driver's seating position may unroll without warning while driving.

    If the windshield roller shade unrolls while driving, it could block the driver's visibility, increasing the risk of a crash.

    TMC will notify owners, and dealers will install a fastener to ensure the motor will not allow the shade to roll down during while driving. The recall began January 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000165.

    Campaign 18V812000 on NHTSA.gov

  4. Electrical systemAug 29, 2018

    Thor Motor Coach (TMC) is recalling certain 2018-2019 Outlaw motorhomes, model 29J. The 12V wiring for the coach may have been improperly wired to the battery instead of wired through a circuit breaker.

    In the event of an electrical short circuit, the unprotected circuit can increase the risk of a fire.

    TMC will notify owners, and dealers will correct the circuit's wiring, free of charge. The recall began October 9, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000160.

    Campaign 18V572000 on NHTSA.gov

  5. VisibilityJul 19, 2018

    Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Outlaw motorhomes, model 29J. These vehicles were manufactured without the rear reflex reflectors, which can make the vehicle less visible to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Missing rear reflex reflectors can make the vehicle less visible to other drivers, increasing the risk of a crash.

    TMC will notify owners, and dealers will install the missing reflectors, free of charge. The recall began on August 16, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC0000157.

    Campaign 18V482000 on NHTSA.gov

  6. Suspension, rear, springs, leaf spring assembly, u-bolt, leaf spring to axleJun 8, 2018

    Thor Motor Coach (TMC) is recalling certain 2019 Thor Four Winds, Chateau, Freedom Elite, Majestic, Outlaw, Quantum and Vegas motorhomes built on modified Ford E-450 chassis. The U-bolts on the rear axle that hold the leaf spring and rear axle together may have been insufficiently tightened.

    The loose U-bolts may further loosen or break allowing the axle to separate and cause a loss of control, increasing the risk of a crash.

    TMC has notified owners, and dealers will tighten U-bolts to the proper torque, free of charge. The recall began on June 22, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000156.

    Campaign 18V385000 on NHTSA.gov

  7. Seat belts, rear/other, buckle assemblyFeb 19, 2018

    Thor Motor Coach (TMC) is recalling certain 2018-2019 Outlaw recreational vehicles, model 29J. The sofa seat belt bracket may not meet the strength requirements and may not adequately restrain an occupant in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."

    If the bracket does not meet the strength requirements, the anchorage may fail in the event of a crash, increasing the risk of injury.

    TMC will notify owners, and dealers will install a new bracket, free of charge. The recall began on April 4, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000151.

    Campaign 18V120000 on NHTSA.gov

Representative owner complaints: suspension

1 report, newest first. Show all

  1. Suspension, Structure, Other or unspecified, Sep 11, 2024

    The trailer hitch mounting brackets failed (metal sheered) where the hitch mounts to the frame. It attaches at 2 points, and both points malfunctioned. My trailer almost separated from the RV while I was driving. There was only about 5% of the metal remaining, even though I was only towing 1100 lbs of the 8000lb capacity. After posting in a Facebook chat (Thor Outlaw Owners and Wannabees) there were probably a dozen owners that posted pictures of the same exact incidents. Some of them were towing vehicles, and the vehicles either departed the road (off a ravine) or careened into oncoming traffic. Problem has been reproduced dozens of times by other owners No, I contacted Thor and they said they would not take an action even though I said there was imminent risk of death or injury. No warnings, I only noticed it when I saw my trailer was tilted at an odd angle. Also, the safety chains that attach the trailer to the hitch would not have worked, as the entire hitch would have fallen off.