2021 Thor Motor Coach Outlaw
Problems, recalls and owner-reported issues
Structure is the leading concern among 2 owner complaints filed for this model year. This is the 4th highest complaint count among 8 Outlaw model years with reports.
What owners report most often
Recalls and investigations
StructureJul 8, 2021
Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.
Campaign 21V522000 on NHTSA.gov
Representative owner complaints
2 reports, newest first.
Structure, Apr 9, 2023
The roof/ window leaks creating rot in floor and wall operation. Has been to manufacture as well as dealer to many times. 10 plus times.
Structure, Apr 9, 2023
The wall has separated from both sides of the unit. As well as The roof is leaking water. The unit has been sent to the manufacturer and dealer over 15 times.