2020 Toyota Camry
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 274 owner complaints filed for this model year. This is the 17th highest complaint count among 25 Camry model years with reports.
Of the 2020 reports, 14 involved a crash and 2 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classificationDec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
An air bag that does not deploy during a crash increases the risk of injury.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign 23V865000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpNov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Campaign 20V682000 on NHTSA.gov
Engine and engine coolingFeb 6, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Campaign 20V064000 on NHTSA.gov
Representative owner complaints
274 reports, newest first.
Air bags, Dec 9, 2022, crash
The contact owns a 2020 Toyota Camry XLE. The contact stated while driving approximately 26 MPH, an 18-wheeler vehicle crashed into the rear of his vehicle twice. The air bags failed to deploy and the seat belts failed to engage. The message "Air Bag System Malfunction" was displayed. The contact sustained whiplash and hit his head against the steering wheel. The contact sought medical assistance the next day and was diagnosed with a herniated disk and torn muscles in the back. As a result, the contact had undergone left shoulder surgery. The contact's sister sustain whiplash, hit her head and face against the passenger's side door and sustained soreness and bruises on the right side of her face. The emergency units transported the contact's sister to the hospital where she received medical assistance. A police report was filed. The contact was able to drive the vehicle to his residence. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired for air bags and seat belt failure. The contact stated that the event data recorder (EDR) indicated that the vehicle had only sustained one impact; however, the vehicle had sustained two impacts as it was rear-ended twice. The manufacturer was notified of the failure but did not provide any assistance or explanation for the erroneous report of the event data recorder (EDR). The failure mileage was approximately 17,000.
Electrical system, Dec 6, 2022
Two instances of parking the 2020 Toyota Camry and electrical system going "dead" within 24-36 hours. Battery drained/unable to enter via FOB/unable to start vehicle. Car maintenance and inspection occurred in November 2, 2022. Testing of battery by Toyota Service Center confirmed battery was not issue and worked as normal. Battery less than two years old. Overall safety was not at risk, as car was parked in garage during both instances (March 2022/November 2022). Problem was not able to be reproduced. No warnings were given prior to either event by warning lamps/messages.
Air bags, Nov 21, 2022, crash
The contact owned a 2020 Toyota Camry. The contact stated that while driving at approximately 50 MPH, he crashed into another vehicle. The air bags did not deploy upon impact. The contact suffered injuries to both shoulders and his back but did not seek medical treatment. The other driver was injured and transported to the hospital for an injury to his back. A police report was filed. The vehicle was initially towed to an independent tow yard and then towed to a collision center. The manufacturer was also notified of the failure and a claim was filed. The vehicle was deemed a total loss and was destroyed. The failure mileage was 8,446
Tires, Oct 25, 2022
The tire size is 215/55R17. Within a span of 10 months, THREE of my tires have needed to be replaced, with one of them almost causing me a very serious car accident. The issue appears to be with the sidewall failing. The first time this happened was in September of 2021. I brought the defective tire to a local Bridgestone retail center and my complaint/concerns were completely dismissed by the in-store employee and corporate. The employee contacted corporate on the phone and was told there were no recalls on my Specific tires. The employee insisted that because there was no current “recall,” my tire was not defective. He also stated that I should “trust him” because he’s “been in the business for 25+ years”. Even though there was NO nail or sharp object found, Bridgestone had insisted that I must have ran over something. Relying on their knowledge and response in this matter, I went ahead and purchased the same exact tire at BJs wholesale club. ( I even took the tire to Toyota for inspection and they couldn’t find anything lodged in the tire or evidence to indicate that I ran over any object. They were completely baffled.) Approximately 2 months ago, a second tire had a very similar issue occur out of nowhere. It happened when I was not even a five minute drive from my house. Yet again, the issue was with the sidewall. The tire was damaged beyond repair and I had to get the “donut” put on so that I could drive my car to a tire center to purchase a new tire. Then (not even two weeks later) a different tire went flat in the same exact manner. This incident happened within less than 10 minutes from my house. Nothing appeared to have pierced my tire. I even returned to the area where it went flat and found no evidence of possible road hazards or sharp objects. The rips were located in multiple areas of the tire. This time the damage was much worse and once again the tire was damaged beyond repair. I am fully convinced the tires are defective.
Electrical system, Sep 18, 2022
Battery runs down if vehicle is not driven every few days. I did not drive the car for three days and battery was totally dead when i tried to start car. Some unknown current draw runs the battery down. Depending where a person is this could be a safety matter.
Structure, Other or unspecified, Sep 5, 2022
Front bumper and side view mirror cover (passenger side) have been badly deformed with in past few months and getting worse for a vehicle which is still under warranty (~2 year old and under 36,000 miles). Side view mirror cover (driver side) has also started to deform. Side view mirror cover (passenger side) has been deformed to an extent that a slight hand touch or push detaches it from the vehicle body which means it can become falling or flying object when vehicle is in motion and cause safety hazard. Parts are available for inspection (pictures are also attached). I claimed the manufacturer warranty through a local Toyota dealership and after sending me from one dealership to another, my warranty claim was denied based on the reason that deformation is possibly due to heat reflection which is an outside influence. Other than taking pictures, dealership and manufacturer have not tried to replicate the failure of parts. Dealership & Manufacturer have also failed to rule out any safety issues due to deformed components. As a Toyota customer and vehicle owner, I am highly concerned about (1) If front bumper will function under deformed conditions as it is designed to function and will not cause any safety issues to the vehicle and its occupants (2) Deformed components (One of side view mirror is already started to detach) will not completely detach and become safety hazard. I am requesting NHTSA to investigate this matter which looks like a product failure and should be covered under manufacturer warranty or recall.
Engine, Forward collision avoidance, Aug 15, 2022
Acceleration felt weird when is performed from full stop or moderate speed to a “chase” speed (high revolutions), it doesn’t respond according to the action taken to the gas pedal. Also the crash sensor went off from time to time.
Engine, Fuel/propulsion system, Jul 31, 2022
Fuel pump failure 1st. Car immediately stopped while driving on main road almost causing collision, engine light appeared only. Car had been inspected by local repair codes identify fuel pump malfunction. Fuel pump was replaced . Car was driven less than 5 minutes and overheated. Overheating light on dashboard , exclamation light and engine light appeared. reason is still yet unknown.
Engine, Lane departure, Forward collision avoidance, Jul 19, 2022
Car is regularly maintained, vehicle had to be what was a software or fuel supply issue. In hotter weather car stutters and engine will completely shut off while driving. It will begin to throw errors for second brake system malfunction, check engine, lane departure assist. Codes from obd2 read p12d5 and p107d. Seems like fuel stops is being cut off or extreme software issue. Regardless it has left my pregnant wife and 3 yr old son stranded in the middle of the road in 100 degree plus weather or then runs extremely rough. Have gone to a mechanic twice each time engine codes had shut off and there was nothing to be done at the moment. Issue still persists, it is still a danger and often it is difficult to have enough momentum to pull over somewhere safe. This issue may also cause further engine problems
Engine, Forward collision avoidance, Lane departure, Jul 13, 2022
I have owned 5 Toyotas and a Lexus SUV and never had so many problems. This is a 2020 Camry Hybrid with only 20492 miles on it. It has had to be jump-started 3-4 times so far, but now it has a new issue: While on a road trip with my wife thru Utah, the car suddenly shuts down, bells ringing and messages appearing. Cruise control, Lane departure, and Headlight System Failure. This happened on a 2-lane highway with very minimal shoulder. I pulled over as far as I could, but still slightly in the lane. Turned off the ignition and after a minute or so, was able to restart the car. Noted that the sign on the road said "Next Services 129 Miles"! This was on July 11, 2022 at about 3 PM. Once car was restarted, we drove to our destination without further issues, however I would not use Cruise control for fear it would happen again. Got back to California the next day and took it to dealer to investigate the cause. Their conclusion: "Extreme heat caused the warning lights to come on, but history code indicates that the issue resolved itself. The vehicle is operating normally at this time but the system will be affected by high temperatures and direct sunlight"!!! The temperature on the road at the time was 95 degrees. Dealer contacted Toyota's technical assistance hot line to document concern Case #221930394. Per the service department, they called the field rep who said if everything was functioning at this time, then there was no action to be taken. First of all, I am 75 years old and do not expect this from a car with only 20492 miles on it, and especially not from a Toyota. I find the "solution" to be completely foolish - avoid high temperatures and direct sunlight!! Temperatures over 95 degrees and direct sunlight are common in many states. Can someone please get to the bottom of this? I am beginning to think that I bought a lemon. I am also reporting it to NHTSA, as it is a safety issue that must be dealt with. Thank you,
Tires, Jun 23, 2022
On 6/22/22 around 6:30 pm, the front passenger tire blew out. The tire in question came with the vehicle upon purchasing new on 5/14/20. There is currently about 13,300 miles on the car. Luckily my oldest son was driving and was able to maneuver into a safe place and put on the donut spare. Car had to be driven by son today with donut spare on and will take pictures of subject tires when he gets back home.
Seat belts, Mar 16, 2022
Driver seat belts doesn’t buckle properly
Vehicle speed control, Forward collision avoidance, Feb 5, 2022
It's a dangerous thing. The first time it happened to me was on Jun 15, 2021, only the light came on and when I turned off the car the light went off after a month it came on again and turned off by itself, and now it turned on and it doesn't turn off for nothing. and it only says the PRE-COLLISION SYSTEM & CRUISE CONTROL MALFUNCTION alert. I was doing a little research online and I realized that many people have this problem regardless of the vehicle miles and this is dangerous since this happens on local streets or highways regardless of the speed of the vehicle. please investigate. Thank you.
Engine, Jan 25, 2022
Smells like engine coolant when exiting vehicle
Electrical system, Engine, Dec 27, 2021
Dead battery at 21000 miles. Car is less than 2 years old and didn't drive it for 36 hours and the battery completely drained. Even after jump start electronic dash wouldn't function properly.
Other or unspecified, Nov 11, 2021
The component or system that failed and malfunctioned, is the air conditioning drain hose that leaked water into the bottom of the inside of the car, causing extensive damage to the rugs, padding, soundproof insulation, and damage to the metal frame of the bottom of the car. Corrosion of the electrical system. The safety was at risk due to the sickening mildew swampy odor coming from inside the car from an accumulation of stagnant water. It caused me headaches, sinus infections, and aggravated my asthma. Yes, Toyota dealership and SERV PRO and independent lab. Yes, the vehicle component has been inspected by the Insurance company and dealership and SERV PRO, and independent Lab. Yes, there were warnings and symptoms of the problem which appeared less than a year after the new 2020 Toyota camry was bought.
Electrical system, Oct 19, 2021
Battery keeps draining with no warning. Has left me stranded multiple times. I have had the battery checked & it is fine. Nothing was left on in the vehicle.
Visibility, Oct 18, 2021
The contact owns a 2020 Toyota Camry. The contact stated that while her vehicle was parked in her driveway, the rear windshield imploded without incident. The contact called the dealer and was offered no immediate assistance. The manufacturer was also notified of the failure. Due to a lack of space at the dealer, the contact had to wait two days before the vehicle was towed to the dealer. The contact believed that the blind spot sensor and the rear defroster had caused the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 35,871
Vehicle speed control, Oct 14, 2021
The contact owns a 2020 Toyota Camry. The contact stated while pulling out of the driveway, the accelerator pedal was depressed however, the vehicle failed to respond. There were no warning lights illuminated. The contact stated she depressed the accelerator pedal several times until the vehicle responded. The vehicle was not diagnosed nor repaired. The contact stated that the failure recurred while she was stopped at a stoplight. The vehicle was taken to the dealer who test drove the vehicle but could not determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 11,000.
Fuel/propulsion system, Oct 5, 2021
While driving vehicle, all of a sudden, the vehicle will slow down, lose power, even while using cruise control set to a specific speed. It will hesitate and driver, will feel car, slow and jolt forward.this occurs all the time while driving, especially if vehicle is warmed up.
Fuel/propulsion system, Sep 7, 2021
I purchased this vehicle on 01/12/2021 from Toyota of Greenville, SC. I was initially told that the vehicle was a Certified Pre-Owned Toyota, which means it went through an intensive reconditioning process and passed all certification requirements. As I was signing the papers to purchase the car, I was told that it could not be sold as a Certified vehicle because it has the open manufacturer recall #20TA02. It has been almost 9 months and I have not received any notice of a pending fix for this potentially deadly recall, summarized below. SUMMARY: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This may result in a vehicle stall, and the vehicle may be unable to be restarted. SAFETY RISK: If a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash. REMEDY: Any authorized Toyota dealer will replace the low-pressure fuel pump with an improved one FREE OF CHARGE. I am hesitant to take the vehicle on a long trip or take it on the highway. I do not want to be stranded during my trip or die if the fuel pump shuts off at high speed. I have been purchasing Toyota products since 2000. I am feeling very abused and and neglected buy what I thought was a safe and reliable brand. I will be in the market for another vehicle soon. Now, I am not sure Toyota is the only brand to consider. Please let them know that I am not a happy customer because of this ongoing problem with their Number 1 Selling vehicle. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Electrical system, Engine, Fuel/propulsion system, Sep 7, 2021
When I press the button to start my 2020 Camry it has difficulty starting. It chugs/lags. It also smells of coolant/antifreeze when this happens. It has done this since the day I leased it. I have taken the vehicle back to the dealership 3 times and each time I’m told that they hooked it up to their computer and can’t find anything wrong and they can’t replicate the problem. I have had several witnesses/passengers inside and outside my vehicle who have heard the starting issue and commented on coolant smell. To date, my vehicle only has 7000 miles on it.
Visibility/wiper, Sep 3, 2021
Wiper speed on high is to slow to see in moderate rain. Zero Visibility, make for a very dangerous situation.
Electrical system, Other or unspecified, Engine, Aug 28, 2021
First time went to get in my vehicle and the car would not even open, not even the trunk. Had been parked over night. The car was deader than a door nail. The Toyota dealer had a tow truck dispatched to me with a charge box. The charge box would not even crank the vehicle. Had to use his tow truck to jump the car took to Toyota they said it needed a software update. Did it seemed fine now fast forward several months later now when it cranks doesn’t want to crank, dies then have to try again finally it crank. Took in today at dealer they tested battery said it’s showing 100% testing so not the battery then they say the update didn’t take back months ago so needs to be updated again . So now I’ve been shuttled home as it will take 2 plus hours. I’ve googled and seen so many complaints that are identical to mine and wondering why my vehicle has no recall when my vehicle has same issues apparently or I’m being lied to by the dealer cause I’ve got a complete lemon. I’ve owned many Toyota’s and never once had issues like this.
Electrical system, Other or unspecified, Aug 19, 2021
As I was driving Monday morning August 16 2021, Check engine light and chip failure light showed up. When shifting the vehicle in reverse, but it showed in drive. Took the car to Toyota dealer, and diagnosis reveals "Vehicle has green death in connections to shift indicator. This problem costing $4,585.25 to fix the problem.