2010 Toyota Highlander
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 238 owner complaints filed for this model year. This is the 12th highest complaint count among 25 Highlander model years with reports.
Of the 2010 reports, 19 involved a crash and 2 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V023000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Representative owner complaints: vehicle speed control
23 reports, newest first. Show all
Electrical system, Vehicle speed control, Mar 5, 2026, crash
When applying the brake slowly all of a sudden the car went full acceleration and crashed 500ft away at high speed. The car is crashed but available for inspection for a short period of time until the insurance company takes full posession. There are not open recalls. The only lights on the dash were for TPMS sensor.
Vehicle speed control, Feb 1, 2017, crash
AS I SLOWLY PULLED INTO A PARKING SPACE, THE HIGHLANDER SUDDENLY ACCELERATED QUICKLY, JUMPED THE CONCRETE PARKING STOP AND SLAMMED INTO A RETAINING WALL. IT HAPPENED VERY QUICKLY AND UNEXPECTED. I AM ORIGINAL OWNER. THE VEHICLE HAS 56000 MILES AND HAS BEEN SERVICED ONLY BY THE DEALER. THE VEHICLE WAS DRIVABLE AND WAS TAKEN IMMEDIATELY TO THE DEALER FOR 2 DAYS TO INSPECT THE SYSTEMS. BECAUSE OF THE AMOUNT OF DAMAGE, THE REPAIR SHOP GOT THE VEHICLE IN IMMEDIATELY AND ESTIMATE REPAIRS AT $10,000. I AM VERY FRIGHTENED OF THIS VEHICLE RIGHT NOW AS ANOTHER INCIDENT LIKE THIS COULD PRODUCE MUCH WORSE RESULTS.
Vehicle speed control, Jan 9, 2016, crash
ACCELERATOR MOVED TO FULL SPEED AS BACKING UP BEGAN. AUTO PLOWED 110 FEET FULL SPEED THROUGH PLANTS AND TREES, COMING TO A STOP BY SOME TREES. CAR WAS PARKED ON PRIVATE DRIVEWAY. DRIVER SLIGHTLY INJURED. REAR END CAR DAMAGE IS $6,000+.
Vehicle speed control, Service brakes, Fuel/propulsion system, Jan 21, 2015, crash
I WAS BACKING OUT OF A PARKING SPACE AT A TACO BELL WHEN I NOTICED A CAR COMING SO I DECIDED TO STOP AND PULL BACK INTO MY PARKING SPACE TO LET IT PASS. WHEN I STEPPED ON THE BRAKE MY CAR SUDDENLY ACCELERATED IN REVERSE AND I STEPPED ON THE BRAKE AGAIN, BUT MY CAR CONTINUED TO ACCELERATE. I TURNED MY CAR TO AVOID HITTING THE CAR AND ANY OTHER CARS THAT MAY HAVE BEEN BEHIND ME. MY CAR CONTINUED TO ACCELERATE AND JUMPED A CURB, CROSSED OVER A SIDEWALK AND ONTO A LAWN AREA BEHIND TACO BELL. I STEPPED ON THE BRAKE AGAIN TRYING TO GET MY CAR TO STOP. I TURNED MY WHEELS TO KEEP FROM GOING INTO THE DRIVE UP LANE AND FINALLY GOT MY CAR TO STOP. *TR
Vehicle speed control, Electronic stability control (ESC), May 28, 2014
VEHICLE ACCELERATED OF ITS OWN ACCORD. ON SEVERAL SUCCEEDING OCCASIONS THIS TOYOTA HIGHLANDER HAS ACCELERATED OF ITS OWN ACCORD. VEHICLE HAS NEVER CRASHED AND AFTER PULLING OVER AND PLACING VEHICLE IN PARK, VEHICLE DID NOT CONTINUE TO ACCELERATE. THIS TOYOTA HAS BEEN SERVICED 3-4 TIMES FOR THIS PROBLEM, INCLUDING A SPECIALIST FROM ANOTHER STATE WHO TRAVELED TO BATON ROUGE TO MAKE A THOROUGH INSPECTION INVOLVING 2-3 HOURS. VERDICT WAS NO VISIBLE OR OTHER PROBLEM DETECTED. TWO MONTHS AGO THERE WAS ANOTHER RECALL ON THIS VEHICLE AND TOYOTA MADE THE REPAIR IN THE COMPUTER. LAST WEEK ON MAY 20, 2014 I RECEIVED ANOTHER RECALL REGARDING THIS VEHICLE. THIS VEHICLE INVOLVES A STEERING COLUMN ASSEMBLY CONTAINING A SPIRAL CABLE WITH ELECTRICAL CONNECTIONS INVOLVING THE AIR BAG. SHOULD THE DRIVER AIR BAG BECOME DEACTIVATED, IT COULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF A CRASH WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER IN CERTAIN TYPES OF CRASHES. THE REMEDY IS CURRENTLY UNAVAILABLE AND TOYOTA WILL SEND A SECOND OWNER NOTIFICATION LETTER WHEN THE REMEDY IS AVAILABLE. DESPITE NUMEROUS LETTERS AND REPEATED TELEPHONE CALLS TO TOYOTA, I HAVE NOT RECEIVED ANY ASSISTANCE TO PURCHASE A NEW TOYOTA HIGHLANDER THAT DOES NOT ENCOMPASS THESE TYPES OF SAFETY RECALLS. I CHOSE NOT TO JOIN A GROUP LAWSUIT BECAUSE I KNEW THIS WOULD BE FUTILE. NONETHELESS, I AM CONSIDERING LOOKING INTO HIRING AN ATTORNEY TO PURSUE THE REPLACEMENT OF THIS VEHICLE. THANK YOU FOR YOUR ATTENTION. *TR
Vehicle speed control, May 27, 2014
TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE IN REVERSE THE VEHICLE SUDDENDLY ACCELERATED AND THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT IN ORDER TO STOP THE VEHICLE, THE ENGINE HAD TO BE TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Steering, Vehicle speed control, Service brakes, Apr 27, 2013, crash
I'D STOPPED ON THE RESIDENTIAL STREET TO LET A CAR PASS. AFTER THE CAR PASSED, I ATTEMPTED TO PULL UP ALONG THE CURB TO PARK, BUT THE CAR ACCELERATED AND CRASHED INTO A TREE. THE BRAKES DID NOT RESPOND AND THE STEERING DID NOT SEEM TO RESPOND. THE SPACE BETWEEN ACCELERATION AND IMPACT WAS 10-15 FEET. IT'S LIKE THE CAR HAD A MIND OF ITS OWN, AND I HAD NO CONTROL. NO WARNING LIGHTS CAME ON AND THE AIRBAGS DID NOT DEPLOY. THE PASSENGER SIDE HEADLIGHT WAS SMASHED, THE HOOD WAS SMASHED, FRONT BUMPER AND PASSENGER SIDE FENDER WERE ALSO SMASHED. THE ONLY THING THAT STOPPED THE CAR WAS THE TREE. ONCE IT STOPPED, I SIMPLY TURNED THE IGNITION OFF. I IMMEDIATELY CALLED MY INSURANCE COMPANY AND THEY TOLD ME TO TOW IT TO SAN FRANCISCO TOYOTA FOR MECHANICAL INSPECTION. I CALLED SAN FRANCISCO TOYOTA AND SAID THAT I WAS TOWING MY CAR DOWN AND WAS TOLD THEY'D BE WAITING FOR IT. LATER THAT DAY I RECEIVED A CALL FROM DON'S AUTOBODY TELLING ME THEY HAD MY CAR. I CONFIRMED WITH SF TOYOTA AND THEY SAID THEY SENT THE CAR THERE AND THE AUTO BODY WORK HAD TO BE DONE PRIOR TO A MECHANICAL INSPECTION. ON 4/15/13, I WAS INFORMED THE CAR HAD BEEN REPAIRED AND WAS SENT TO SF TOYOTA. I REPEATEDLY CALLED SF TOYOTA TO SEE IF THEY HAD FOUND ANY MECHANICAL DEFECTS. ON 4/16/13, I WAS CONTACTED BY DON'S AUTOBODY AND TOLD THAT TOYOTA REFUSED TO INSPECT THE CAR. SINCE WE DON'T KNOW IF THE CAR IS SAFE TO DRIVE, THE PERSON FROM THE AUTOBODY SHOP SUGGESTED WE CALL TOYOTA USA. TOYOTA USA OPENED A CASE AND HAS ENLISTED BILL FROM ENGINEERING ANALYTICS TO INSPECT THE CAR. BILL PLANS TO INSPECT THE CAR ON 4/30/13. HE WILL COLLECT DATA AND SEND IT TO TOYOTA. TOYOTA SAID THEY'LL REVIEW THE DATA AND WILL MAIL US THE RESULTS WITHIN 30 BUSINESS DAYS. WHEN WE EXPRESSED CONCERN THAT TOYOTA WAITED 6 WEEKS TO LOOK AT OUR CAR (WHICH THE AUTOBODY SAID THEY'VE DRIVEN), TOYOTA HAD NO COMMENT. *TR
Vehicle speed control, Other or unspecified, Dec 13, 2010, crash
DRIVER BACKED OUT OF AN END PARKING SPACE (NOSE IN, CURB IN FRONT AND ON RIGHT). DRIVER FELT WHEEL (RIGHT SIDE) GO OVER CURB (TURNED TOO QUICKLY). DRIVER STOPPED, SHIFTED TO DRIVE (FORWARD) TO GET OFF THE CURB. WHEN DRIVER TOUCHED ACCELERATOR, THE VEHICLE SHOT FORWARD (SEEMED LIKE 50 MPH). LEFT FRONT OF THE HIGHLANDER CREASED THE TWO SIDE DOORS OF THE MINIVAN PARKED ADJACENT ON THE LEFT. THE LEFT FRONT OF THE HIGHLANDER SUSTAINED GRILLE DAMAGE, LEFT FENDER, HEADLIGHT AND RUNNING LIGHT, DRIVER DOOR AND LEFT MIRROR. FENDER PUSHED BACK PREVENTED DRIVER DOOR FROM BEING OPENED. AIR BAGS DID NOT DEPLOY. THE HIGHLANDER WAS PURCHASED 1/4/2010. THE ACCELERATOR RECALL WAS PERFORMED BY THE DEALER IN MARCH 2010.
Electrical system, Vehicle speed control, Oct 27, 2010
2010 TOYOTA HIGHLANDER. S10 APPROPRIATE HANDLING- LETTER FROM REGARDING TOYOTA PROBLEMS *TGW THE CONSUMER STATED THE VEHICLE WAS DELIVERED TO HIM AND HIS WIFE DURING THE SALES SUSPENSION PERIOD OF TOYOTA VEHICLES WITHOUT THE ACCELERATOR RECALL WORK BEING COMPLETED. ALSO, AFTER OWNING THE VEHICLE FOR FIVE DAYS, THE VEHICLE WOULD NOT START. THE DEALER STATED THE BATTERY WAS DEFECTIVE AND NEEDED TO BE REPLACED. *JB
Vehicle speed control, Jul 10, 2010
ON JULY 8 2010, MY 2010 TOYOTA HIGHLANDER HAD SUDDEN ACCELERATION PROBLEM WHEN I STOPPED AND BRAKED FOR THE TRAFFIC LIGHT. THIS HIGHLANDER HAS ONLY ABOUT 6,600 MILES ON IT AND IT NEVER HAD THE SUDDEN ACCELERATION PROBLEM BEFORE. THE DEALER HAD INSTALLED THE RECALL FIXES. UPDATED 07/19/10*BF UPDATED IVOQ 07/21/10.*JB *TR
Vehicle speed control, Jul 8, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING 15- 20 MPH, THE CONTACT APPLIED THE BRAKES AND THE VEHICLE ACCELERATED WITHOUT WARNING. HE REMOVED HIS FOOT FROM THE BRAKE AND CHECKED TO MAKE SURE HE WASN'T APPLYING THE ACCELERATOR, AND HE WASN'T, SO HE PRESSED THE BRAKE PEDAL AGAIN AND THE VEHICLE ACCELERATED AGAIN. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE FAILURE COULD NOT BE DETERMINED. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS NOT REPAIRED.. THE CURRENT AND FAILURE MILEAGES WERE 8,200. THE CONSUMER STATED ONCE HE STOPPED, HE PUT THE VEHICLE IN REVERSE AND THEN USED THE BRAKE TO STOP. THE BRAKE PEDAL THEN WORKED EFFECTIVELY. UPDATED 09/13/10*JB
Vehicle speed control, May 24, 2010
FOLLOW-UP LTR TO NHTSA RE 4/8/10 CORRESPONDENCE ON BEHALF OF RE INCIDENT OF SUDDEN UNINTENDED ACCELERATION AFTER RECALL FIX BY DEALER ON HER 2010 TOYOTA HIGHLANDER. *KB THE CONSUMER BECAME CONCERNED ABOUT THE RECENT ACCELERATOR PEDAL ISSUE AND CONTACTED THE DEALER TO SEE IF SHE COULD GET OUT OF THE LEASE. THE DEALER INFORMED HER THERE WAS A FIX TO THE PROBLEM, SO THE CONSUMER MADE AN APPOINTMENT ON FEBRUARY 15, 2010. ON MARCH 2, 2010 THE ACCELERATOR PEDAL BECAME STUCK MULTIPLE TIMES. TWICE, THE ACCELERATOR PEDAL STUCK WHEN TAKING OFF; IT WAS EXTREMELY HARD TO PUSH, TO THE POINT WHERE IT ACTUALLY WENT DOWN, AND THE VEHICLE JERKED. THEN ON THE WAY HOME, THE CONSUMER PUSHED THE BRAKE PEDAL DOWN TO SLOW DOWN AND NOTICED THE VEHICLE SEEMED TO BE GOING MUCH FASTER. SHE PUSHED HARDER AND HARDER ON THE BRAKE AND WHEN SHE LOOKED DOWN THE RPM'S WERE GOING STRAIGHT UP AND SHE WAS NOT SLOWING DOWN. SHE CONTINUED TO HOLD THE BRAKE PEDAL DOWN AND AFTER A FEW MINUTES THE BRAKES STARTED WORKING. THE CONSUMER CONTACTED THE DEALER THE NEXT DAY, BUT WAS INFORMED THERE WAS NOTHING THEY COULD DO SINCE THE FIX HAD ALREADY BEEN COMPLETED. *JB
Vehicle speed control, Equipment, May 19, 2010
TOYOTA RECALL ON 2010 TOYOTA HIGHLANDER -ACCELERATOR PEDAL REINFORCEMENT BAR INSTALLATION. I HAD RECENTLY BROUGHT MY TOYOTA HIGHLANDER IN FOR THE RECALL AND SERVICING THE ACCELERATOR PEDAL AND FOUND OUT THAT THE INSTALLATION WAS NOT CORRECTED WITH THE POSSIBILITY OF THE PEDAL COMING APART WHILE DRIVING AND CAUSING SERIOUS INJURY OR HARM THE FIRST TIME AROUND. I NOW HAVE TO FACE THE VEHICLE HAVING "TO HAVE TO DISMANTLE/LIFT THE ENGINE AND OR HAVING TO MODIFY THE CROSS THREADED STUDS TO CORRECT THE FAULTY ACCELERATOR PEDAL." THEREBY ALTERING THE VEHICLE BY INSTALLING MODIFIED OR NEW STUDS TO THE VEHICLE. I BELIEVE THAT THIS COULD BE A SAFETY HAZARD AS TO THE NEW REPAIRS BEING IMPLEMENTED TO THE ACCELERATOR PEDALS. *TR
Vehicle speed control, May 13, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING AT 5 MPH, THE VEHICLE SUDDENLY ACCELERATED. TO STOP THE VEHICLE, THE CONTACT SHIFTED INTO NEUTRAL AND TURNED OFF THE IGNITION. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,700.
Vehicle speed control, May 12, 2010
BOUGHT 2010 HIGHLANDER, REPORT SAID THE DEALER HAD FIXED THE ACCELERATOR PROBLEM. THEY DID NOT FIX IT RIGHT AND PUT MY GAS PEDAL UPSIDE DOWN. ANOTHER DEALER FIXED IT AND TOLD ME. *TR
Vehicle speed control, Apr 20, 2010, crash
TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE SITTING IDLE IN A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. THE VEHICLE PROCEEDED TO JUMP A NEARBY CURB, CRASHED WITH ANOTHER VEHICLE AND THEN A TREE. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STOP BY SHIFTING INTO NEUTRAL. THE CONTACT DID NOT REPORT ANY INJURIES. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACTS INSURANCE COMPANY WAS HANDLING THE INVESTIGATION. THE CURRENT AND FAILURE MILEAGES WERE 3,000.
Vehicle speed control, Mar 28, 2010
ON MARCH 28, I WAS DRIVING OUR 2010 TOYOTA HIGHLANDER THAT WE PURCHASED AT THE END OF DECEMBER 2009 IN A RESIDENTIAL AREA WHEN THE GAS PEDAL STUCK AND I WAS UNABLE TO APPLY THE BRAKES TO STOP IT. LUCKILY I WAS ABLE TO PUT IT IN NEUTRAL GEAR AND COAST TO THE SIDE OF THE ROAD WITHOUT PROPERTY DAMAGE OR INJURY TO ANYONE. I THEN CALLED THE 911 AND THE POLICE CAME OUT. THIS CAR WAS INVOLVED IN THE RECALL AND THE FIX WAS COMPLETED A FEW WEEKS AGO. NO ONE WAS AVAILABLE AT ANY TOYOTA DEALERSHIP TO COME OUT AND PICK UP THE CAR, SO I HAD IT TOWED USING AAA TO A LOCAL DEALERSHIP. I HAD MY FOUR CHILDREN IN THE CAR WITH ME AND CAN TESTIFY AS TO WHAT HAPPENED. THIS IS RIDICULOUS. THEIR FIX HAS NOTHING TO DO WITH WHAT IS REALLY WRONG WITH THESE CARS. I LOVED TOYOTA UNTIL THIS HAPPENED. SOMETHING NEEDS TO BE DONE BEFORE PEOPLE GET HURT FROM THESE CARS. BY THE WAY, YOUR FORM REQUIRES A SPEED AND A MILEAGE, BUT I DO NOT HAVE THE CAR TO GET THE MILEAGE, NOR DO I REMEMBER THE SPEED BECAUSE IT STARTED ONCE I APPLIED THE GAS AND IT HAPPENED SO FAST, SO I APPROXIMATED BOTH IN THE COMPLAINT. *CN
Vehicle speed control, Mar 17, 2010
I OWN A 2010 TOYOTA HIGHLANDER WHICH I PURCHASED 3 MONTHS AGO. I HAD THE GAS PEDAL "FIX" DONE ON 2/15 AND ON 3/12 MY GAS PEDAL STUCK MULTIPLE TIMES!!! I CALLED TOYOTA AND TOLD THEM ABOUT THE PROBLEM AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT AS THE FIX HAD ALREADY BEEN MADE. I ASKED THAT THEY TAKE MY VEHICLE BACK AND CANCEL MY LEASE AS IT IS AN UNSAFE VEHICLE AND I REFUSE TO PUT MY CHILDREN IN IT. THEY REFUSED. TOYOTA DRIVERS NEED TO KNOW THAT THE FIX WAS NOT A REAL FIX AND TO BE VERY CAREFUL WHEN DRIVING. THE CONSUMER STATED THE PEDAL BECAME STUCK SEVERAL TIMES. THE ACCELERATOR PEDAL WAS HARD TO PUSH, TO THE POINT WHERE WHEN IT ACTUALLY WENT DOWN, THE VEHICLE JERKED. THEN ON A HILL ON THE WAY HOME, THE CONSUMER WAS APPLYING THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN, BUT SHE NOTICED THE VEHICLE SEEMED TO BE GOING MUCH FASTER. UPDATED 04/21/10.*JB
Vehicle speed control, Feb 27, 2010
I HAVE A 2010 TOYOTA HIGHLANDER BASE MODEL. WHEN CRUISER CONTROL IS ACTIVATED AND WHEN THE VEHICLE IS MOVING SLIGHTLY UPHILL, THE VEHICLE USUALLY ACCELERATES TO A SPEED THAT IS MUCH HIGHER (OVER 5 MI/HR HIGHER) THAN THE SET SPEED. THIS SITUATION HAPPENED SEVERAL TIMES AND WAS WORRISOME, ESPECIALLY WHEN MY WIFE WAS DRIVING. I PURCHASED THE VEHICLE ON DECEMBER 28TH, 2009. I GUESS THAT THE LOCAL DEALER (HEISER TOYOTA, MILWAUKEE) MUST BE AWARE OF THE PROBLEM AT THE TIME OF MY PURCHASE BUT PRETENDED TO NOT KNOW THE PROBLEM, BECAUSE THE SPECIFIC SALESPERSON (ART STAMOS) TOLD ME AND MY WIFE DURING VEHICLE DELIVERY THAT, IN CASE OF UNCONTROLLED ACCELERATION, WE SHOULD PUT GEAR TO NEUTRAL AND FIRMLY PRESS BRAKE PEDAL. I SUGGEST THAT YOUR OFFICE REQUEST TOYOTA TO NOT ONLY RECALL BUT BUY-BACK ALL TOYOTA VEHICLES THAT WERE SOLD DURING THE TOYOTA'S MOST RECENT PROMOTION PERIOD (TOYOTATHIONE) IN WHICH TOYOTA WAS AWARE OF THE PROBLEM BUT DECIDED TO DO NOTHING. *TR
Vehicle speed control, Feb 14, 2010
MY AUTOMOBILE IS A 2010 TOYOTA HIGHLANDER LE. I WAS DRIVING SOUTH ON I15 JUST SOUTH OF BARSTOW, CA., AT APPROXIMATELY 65MPH. MY CRUISE CONTROL WAS ON. I EITHER PRESSED RESUME OR DID NOTHING, IT HAPPENED SO FAST I AM NOT SURE WHICH. MY CAR BEGAN SPEEDING OUT OF CONTROL TO THE DEGREE THAT MY HEAD SNAPPED BACK TO THE HEADREST. I HAVE NEVER EXPERIENCED THAT KIND OF ACCELERATION BEFORE. I BRAKED SOUNDLY, AND FORTUNATELY THAT KICKED IT OUT OF THE ACCELERATION. I HAVE BEEN DRIVING TOYOTAS AND USING CRUISE CONTROL FOR YEARS. THIS WAS NOT NORMAL CRUISE CONTROL ACCELERATION. NEITHER WAS IT A STICKY PEDAL, AS TOYOTA IS CLAIMING. THE CAR JUST TOOK OVER. I AM NOT SURE I COULD EVEN DUPLICATE THAT RATE OF ACCELERATION IF I TRIED. IT WAS SOMETHING INTERNAL WITH THE ENGINE OR THE COMPUTER. *TR
Fuel system, Gasoline, Vehicle speed control, Feb 10, 2010
UNCONTROLLABLE ACCELERATION 2010 TOYOTA HIGHLANDER. 3 TIMES ON 2-10-10. *TR
Vehicle speed control, Equipment, Feb 2, 2010
GAS PEDAL OF 2010 TOYOTA HIGHLANDER GOT STUCK ON THE WEATHERTECH DRIVER'S SIDE FLOOR LINER WHILE PASSING ANOTHER VEHICLE. LUCKILY, MY HUSBAND WAS DRIVING AND WAS ABLE TO PUT CAR IN NEUTRAL AND PULL CAR OVER TO SIDE OF THE ROAD AND WE DID NOT GET INTO AN ACCIDENT. WHEN MY HUSBAND REMOVED THE FLOOR LINER THE GAS PEDAL POPPED BACK UP - SO IT GOT STUCK ON THE LINER. ALSO, EARLIER IN THE TRIP THAT DAY THE WEATHERTECH CARGO LINER PREVENTED THE REAR HATCH FROM CLOSING PROPERLY AND OUR LUGGAGE FELL OUT INTO THE ROAD. ORDER # 92137633; ORDER DATE: 1/5/2010. WE HAVE ADVISED WEATHERTECH AND ARE RETURNING THE PRODUCT FOR A REFUND. P/N:441151/00185 REV 1 (DRIVER'S SIDE LINER); PART # 40328 (CARGO LINER) - CAN NOT FIND EXACT LISTING OF MODEL # ON YOUR FORM - SO ENTERED CLOSEST TO MODEL # SINCE FORM WILL NOT LET YOU CONTINUE WITHOUT CHOOSING A MODEL #. *TR
Vehicle speed control, Feb 1, 2010
ON JAN.26,2010, I WAS STOPPED BEHIND CARS AT A TRAFFIC LIGHT. MY 2010 TOYOTA HIGHLANDER STARTED CREEPING FORWARD/I THOUGHT I'D TAKEN MY FOOT OFF THE BRAKE, AND THEN THE ENGINE STARTED REVVING TO AN OUTRAGEOUS LEVEL. THE HARDER I BRAKED THE MORE THE ENGINE REVVEDAND THE CAR TRIED TO JUMP FORWARD. IT WAS SO LOUD THE DRIVER AHEAD OF ME TURNED AROUND TO SEE WHAT WAS GOING ON BEHIND HIM. I THOUGHT I WAS GOING TO REAR-END HIM UNTIL I REMEMBERED TO PUT THE CAR IN NEUTRAL. EVENTUALLY THE ENGINE RETURNED TO ITS NORMAL RPMS, BUT I WAS REALLY SHAKEN. I DROVE ABOUT 1 MILE TO MY DESTINATION AND CALLED TOYOTA AND HAD THE CAR TOWED TO THEIR SERVICE AREA. THEY CHECKED THE CAR AND AFTER 24 HRS. TOLD ME THEY COULDN'T FIND ANYTHING AND MY CAR WAS MADE IN JAPAN SO IT WASN'T UNDER THE RECALL. I DON'T FEEL SAFE IN THIS VEHICLE AND I DON'T FEEL TOYOTA REALLY KNOWS OR IS REVEALING ALL THE PROBLEMS THEY ARE HAVING. MY PROBLEM OCCURRED WHEN I WAS AT A STANDSTILL AT A TRAFFIC LIGHT, SO I DON'T BELIEVE THE STUCK ACCELERATOR STORY. WHAT CAN I DO TO GET SOME SATISFACTION? AT THIS POINT THE PROBLEM HAS ONLY OCCURRED ONCE, BUT I'VE LOST ALL CONFIDENCE IN MY NEW VEHICLE...LESS THAN 4000 MILES ON IT! *TR