2007 Toyota RAV4
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,003 owner complaints filed for this model year. This is the highest complaint count among 26 RAV4 model years with reports.
Of the 2007 reports, 53 involved a crash and 37 involved a fire. 41 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Air bagsApr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V245000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
Representative owner complaints: suspension
125 reports, newest first. Show all
Suspension, Aug 12, 2014
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V168000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Suspension, Wheels, Jul 28, 2014
RIGHT REAR LOWER SUSPENSION ARM SNAPPED CAUSING THE RIGHT REAR TIRE TO TURN TO THE SIDE, CAUSING US TO LOSE CONTROL OF THE VEHICLE. I WAS ABLE TO GAIN CONTROL AND STOP THE CAR DUE TO THE LOW RATE OF SPEED. WE HAD A RECALL FOR THIS PROBLEM. TOYOTA INSTALLED A TEMPORARY FIX, HOWEVER WHEN WE RECEIVED AN UPDATED RECALL, WE CONTINUALLY CALLED TO HAVE THE PERMANENT FIX ONLY TO BE TOLD THAT THE PART WAS NOT AVAILABLE WE ASKED THEM TO CALL US WHEN THE PART ARRIVED AND THEY WOULD NOT AGREE TO THIS. WE HAVE CALLED THEM CONTINUOUSLY BUT THEY NEVER HAD THE PART. CALLED TOYOTA TODAY AND THEY CANNOT HELP ME TODAY. THEY WILL NOT APPROVE TOWING, RENTAL CAR, OR REPAIR AS OF THIS DATE. I CANNOT GET TO WORK, I AM HANDICAPPED AND I DO NOT HAVE ACCESS TO PUBLIC TRANSPORTATION. THE POLICE DID COME TO THE SCENE OF THIS INCIDENT WE HAVE PHOTOS AND THE BROKEN PART IN OUR POSSESSION. TOYOTA OPENED A CASE #[XXX]. THEY SAID THEY ARE NOT SURE THEY CAN HELP US. WE NEED IMMEDIATE HELP WITH THIS. PLEASE HELP US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Steering, Suspension, Jul 24, 2014
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE AND STEERING WHEEL WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTERMEDIATE SHAFT WAS DEFECTIVE AND HAD TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 10/7/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 3/11/15 *JS
Steering, Suspension, Air bags, Jun 8, 2014, crash
ON AUGUST 29, 2011, 19 YEAR-OLD SUBJECT WAS TRAVELING STRAIGHT ACROSS AN INTERSECTION WHEN SUBJECT WAS STRUCK ON DRIVER SIDE BY A 2010 HYUNDAI ELANTRA. SUBJECT WAS STRUCK BY A MOTORIST THAT ACCORDING TO POLICE OFFICER REPORT, RAN A RED LIGHT. SUBJECT WAS PROCEEDING STRAIGHT WITH GREEN LIGHT WHILE DRIVING A WHITE 2007 TOYOTA RAV4 WITH APPROXIMATELY 104,299 MILES. SUBJECT PURCHASED RAV4 VEHICLE FROM TOYOTA IN APRIL OF 2011. SUBJECT PURCHASED 2007 RAV4 ON ACCOUNT OF THE AIRBAG SAFETY FEATURES (HEAD, SIDE, FRONT, PASSENGER SIDE AIRBAGS) TO PROTECT SUBJECT FROM INJURY. ON AUGUST 29, 2011, SUBJECT 2007 RAV4 SUSTAINED DAMAGE FROM ROCKER PANEL TO ROOF AND FROM FRONT LEFT BUMPER TO DOORS. STRUCTURAL, SUSPENSION, WHEEL, AND STEERING COMPONENTS WERE ALSO DAMAGED AS PER THE APPRAISER'S DAMAGE ESTIMATE FOLLOWING THE AUGUST 29, 2011 ACCIDENT. NO AIRBAGS DEPLOYED. A LETTER WAS SENT TO TOYOTA. CALLS WERE MADE TO TOYOTA TO ASSESS THE DAMAGE AND TOYOTA DENIED CLAIMS OF ANY WRONGDOING OR DEFECT. SUBJECT WAS INJURED IN ACCIDENT. TOYOTA DECLINED TO INSPECT VEHICLE. RECENT NOTICES OF RECALLS RECEIVED ALONG WITH TOYOTA SENDING EMAILS TO SUBJECT TO TRY TO PURCHASE SUBJECT RAV4 LENDS CREDIBILITY TO SUBJECT ASSERTION THAT AIRBAGS SHOULD HAVE DEPLOYED AND PROTECTED SUBJECT FROM INJURY DURING THE AUGUST 29, 2011 INCIDENT. THE AIRBAG FEATURES FAILED SUBJECT AND FAILED TO PROTECT SUBJECT FROM INJURY ON AUGUST 29, 2011. 2007 RAV4 WAS DECLARED A TOTAL LOSS BY GEICO AND LIBERTY MUTUAL. THIS ACCIDENT TOTALED A RAV4 AND NO AIRBAGS DEPLOYED. GIVEN INADEQUATE ATTENTION WAS GIVEN TO SUBJECT AND INVESTIGATION OF THIS MATTER BY TOYOTA, SUBJECT SEEKS INVESTIGATION AND REMEDY FOR INJURIES SUSTAINED. *TR
Suspension, Jun 2, 2014
I RECEIVED A LETTER LAST SUMMER/EARLY FALL REGARDING A RECALL OF MY 2007 TOYOTA RAV4 DUE TO A PROBLEM WITH THE REAR SUSPENSION ARM. I'VE BEEN IN CONTACT WITH MY LOCAL TOYOTA DEALER SINCE NOVEMBER 2013 AND HAVE BEEN TRYING TO SET UP AN APPOINTMENT. THEY CLAIM THEY ARE UNABLE TO GET THE PARTS FROM TOYOTA AND THEY KEEP PUTTING ME OFF. I BELIEVE THAT THE DEALER AND/OR TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME, THEREFORE I'M FILING A COMPLAINT. THE RECALL STATES THAT THE CONSEQUENCE OF THIS PROBLEM GOING UNCORRECTED COULD BE "FAILURE OF THE REAR TIE ROD COULD CAUSE A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH". I DRIVE A LOT OF MILES IN THE FALL AND WINTER, TRANSPORTING MY 13 YEAR OLD SON AND FRIENDS TO SOCCER GAMES. I'D REALLY LIKE TO KNOW THAT I'M DRIVING A SAFE VEHICLE! I WANT THIS LOOKED AT ASAP!! *TR
Suspension, May 16, 2014
I RECEIVED A RECALL LETTER FOR THE "REAR LOWER SUSPENSION ARMS (NO. 1).WHEN I WENT TO THE TOYOTA DEALER ([XXX]) ,THEY TOLD ME THAT THIS RECALL DOES NOT APPLY TO PUERTO RICO AS PER TOYOTA GENERAL OFFICES INSTRUCTIONS. THE LETTER SAID THIS AN URGENT SAFETY RECALL IN READ LETTERS FOR IT IMPORTANCE. FOR THIS SITUATION WE CAN IMPLIED THAT TOYOTA IS DISCRIMINATING TO THE PUERTO RICO TOYOTA OWNERS.IF ANY ACCIDENT OCCUR FOR THIS SITUATION I MADE RESPONSIBLE TO TOYOTA DE PUERTO RICO,[XXX] (DEALER) AND TOYOTA GENERAL OFFICES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Apr 1, 2014
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V383000 (SUSPENSION); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Steering, Suspension, Mar 4, 2014
REFERENCE TOYOTA RECALL: TIS DESIGNATION C2J FOUND AT: HTTPS://TECHINFO.TOYOTA.COM/TECHINFOPORTAL/STATICCONTENT/EN/TECHINFO/HTML/PRELOGIN/DOCS/CP/C2JTOFAQ.PDF REFERENCE QUESTION Q1A AND ANSWER A1A: "....ALIGNMENT WILL BE SET AND THE ARMS WILL BE SEALED WITH EPOXY." REFERENCE QUESTION QUA AND ANSWER A1C: "IF THE REAR WHEEL ALIGNMENT SHIFTS OUT OF SPECIFICATION, REAR SUSPENSION ARMS OR OTHER COMPONENTS MAY NEED TO BE REPLACED." REFERENCE MY PHONE CONVERSATION WITH TOYOTA @ 888-270-9371 ON 11 FEBRUARY 2014 @ 0800 AND THEIR ASSIGNED CASE # 1402110228: MY QUESTION TO TOYOTA TO THE ANSWER A1C ABOVE: WHO PAYS FOR THE REQUIRED REPLACEMENT OF SUSPENSION ARMS OR OTHER COMPONENTS? THEIR ANSWER WAS: THE OWNER. MY COMPLAINT DEALS WITH FAIRNESS. DUE TO A TOYOTA DESIGN DEFECT, REAR CONTROL ARMS MUST BE ENCASED IN EPOXY THUS RENDERING REAR WHEEL ALIGNMENTS IMPOSSIBLE. IF AN OWNER HITS A POTHOLE, AND REAR WHEEL(S) ARE KNOCKED OUT OF ALIGNMENT, THE CONTROL ARM AND/OR ASSOCIATES COMPONENTS MIGHT NEED TO BE REPLACE - AT CONSIDERABLE EXPENSE TO THE OWNER. THIS COULD GENERATE LARGE PROFITS TO TOYOTA DUE TO A REMEDY FOR ONE OF THEIR DESIGN DEFECTS. WITHOUT THE (EPOXY ENCAPSULATION), A MERE REAR WHEEL ALIGNMENT MIGHT RECTIFY THE MISALIGNMENT. A POSSIBLE $50 VERSUS $500 REPAIR. ADDITIONALLY, IF THE CONTROL ARMS MUST BE REPLACED TO ALIGN THE BACK WHEEL(S), TOYOTA IS THE ONLY ENTITY THAT HAS THE KNOW HOW AND PARTS TO RE-ENCAPSULATE THE NEW CONTROL ARM(S): MORE PROFITS FOR TOYOTA. OWNERS NEED TO BE MADE AWARE OF THE CONSEQUENCES THIS REMEDY WILL HAVE ON THEIR VEHICLE SO THEY CAN DECIDE IF THEY WANT A VEHICLE IN WHICH THE REAR WHEELS CANNOT BE ALIGNED WITHOUT CONSIDERABLE EXPENSE. MY QUESTION TO NHSTA: WHY SHOULD THE OWNER PAY FOR REPAIRS TO ONE OF THEIR REMEDIES? IS THIS FAIR?
Suspension, Mar 4, 2014
TL* THE CONTACT OWNS A 2007 TOYOTA RAV 4. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBERS: 12V373000 (SUSPENSION) AND 13V383000 (SUSPENSION). THE VEHICLE WAS NOT BEEN REPAIRED BECAUSE THE NECESSARY PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Suspension, Feb 24, 2014
I RECEIVED THIS NOTICE FOR SAFETY RECALL IN NOV 2013 FOR REPAIR OF THE REAR LOWER SUSPENSION ARM. AT THAT TIME I WAS TOLD PARTS WERE NOT AVAILABLE AND CALL BACK . I CALLED IN DEC 2013 SAME RESPONSE; JAN 2014 SAME RESPONSE FEB 2014 SAME RESPONSE AND WAS NOW TOLD TO CALL BACK IN MARCH. I AM WORRIED THAT THIS WILL BE A POTENTIAL HAZARD AND THEY ARE STILL NOT REPAIRING IT. WHAT CAN BE DONE? *TR
Suspension, Feb 21, 2014
ABOUT 4-5 MONTHS AGO I RECEIVED A LETTER FROM TOYOTA REGARDING PROBLEM WITH THE REAR LOWER SUSPENSION ARM NO. 1. THE PROBLEM COULD "RESULT IN THE LOSS OF VEHICLE CONTROL AND A CRASH." *TR EACH TIME I CHECK WITH THEM THEY SAY THEY ARE NOT READY TO REMEDY THE PROBLEM AND JUST CONTINUE TO DRIVE THE VEHICLE I BELIEVE THAT IT IS VERY NEGLIGENT OF THEM TO SUGGEST THAT I CONTINUE TO DRIVE A VEHICLE THAT ACCORDING TO THEM COULD "RESULT IN THE LOSS OF VEHICLE CONTROL AND A CRASH." DOES THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAVE ANY POWER TO REQUIRE TOYOTA TO FIX THE PROBLEM AT ONCE OR FIND ANOTHER REMEDY FOR ME DRIVING AN UNSAFE CAR? *TR
Steering, Suspension, Feb 20, 2014
RECEIVED A RECALL NOTICE FOR TIE ROD/SUSPENSION BACK IN SEPTEMBER 2013. TODAY I CALLED LOCAL TOYOTA DEALER AND ASKED ABOUT THE FIX. THEY TOLD ME THAT THERE WAS NO FIX YET AVAILABLE....OBVIOUSLY VERY DISAPPOINTED AND WORRIED ABOUT HOW LONG I HAVE BEEN DRIVING WITH POTENTIALLY DANGEROUS PART/DEFECT THAT COULD CAUSE LOSS OF CONTROL AND WRECK. I THINK NHTSA SHOULD FORCE THE ISSUE WITH TOYOTA NOW IT HAS BEEN TOO LONG!. LOCAL DEALER ADVISED ME WHAT SOUND, LOUD RATTLING IN BACK OF VEHICLE TO LISTEN FOR....REALLY UNBELIEVABLE THE DELAY. *TR
Suspension, Feb 6, 2014
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO STATED THAT SINCE THE FAILURE WAS REPORTED IN AUGUST OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.
Suspension, Feb 5, 2014
2007 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO REAR LOWER SUSPENSION RATTLE. *SMD THE CONSUMER STATED SHE RECEIVED A LETTER OVER 2 MONTHS AGO, AND SHE IS STILL WAITING FOR THE OFFICIAL RECALL LETTER, SO SHE CAN GET THE VEHICLE FIXED.. *JB
Suspension, Feb 3, 2014
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN AUGUST OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Suspension, Jan 13, 2014
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, SHE NOTICED A VIBRATION UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Suspension, Dec 16, 2013
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V383000 (SUSPENSION) BUT WAS INFORMED BY THE DEALER AND THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Suspension, Nov 18, 2013
REAR SWAY BAR LINKS RUSTED OFF ON BOTH SIDES. *TR
Suspension, Nov 11, 2013
I HAVE HAD THE FIRST RECALL DONE FOR THE LOWER SUSPENSION ARM RECALL C0J AND RECEIVED AN INTERIM NOTIFICATION FOR A REVISED RECALL CSJ SAYING IT IS NOT YET AVAILABLE IN MY AREA. THIS PAST WEEKEND I HAD WORK DONE ON MY VEHICLE AND WAS TOLD THE PIN IN MY LOWER SUSPENSION ARM IS BROKE AND I SHOULD HAVE IT FIXED ASAP. I CALLED MY TOYOTA DEALER WHO TOLD ME THE RECALL IS NOT BEING DONE IN MY AREA AS OF YET. I CALLED TOYOTA CORPORATE WHO INFORMED ME THE RECALL IS NOT BEING DONE IN MY AREA AND TO HAVE IT INSPECTED AT THE DEALER AND THEY MAY OR MAY NOT BE ABLE TO DO THE RECALL AND FIX THE PROBLEM. I FEEL UNSAFE DRIVING THIS VEHICLE AND FEEL THAT TOYOTA IS NOT WORKING FAST ENOUGH TO REMEDY. I HAVE BEEN VERY UNHAPPY WITH THE NUMBER OF RECALLS THAT HAVE OCCURRED WITH THIS VEHICLE AND VERY UNHAPPY WITH THE AMOUNT OF TIME OFF OF WORK THIS HAS CAUSED ME. *TR
Suspension, Oct 26, 2013
WHILE DRIVING CAR ON HIGHWAY, I HEARD A LOW NOISE FROM THE PASSENGER SIDE REAR OF THE CAR THAT SOUNDED LIKE SOMETHING IN THE RIGHT REAR SUSPENSION BROKE. SINCE THIS TIME, THE CAR SOUNDS LIKE SOMETHING IS LOOSE AND MAKES A KNOCKING SOUND FROM THE PASSENGER SIDE REAR OF THE VEHICLE WHEN DRIVING BETWEEN 10 MPH AND 30 MPH WHEN YOU GO OVER SMALL BUMPS. IT SOUNDS LIKE A BROKEN SPRING OR SHOCK ABSORBER OR SOME OTHER COMPONENT OF THE REAR SUSPENSION SYSTEM IS LOOSE OR BROKEN. I AM CONCERNED ABOUT DRIVING THE VEHICLE, OR LETTING OTHER FAMILY MEMBERS DRIVE THE VEHICLE, ESPECIALLY AT HIGH WAY SPEEDS. *TR
Suspension, Oct 21, 2013
REAR SWAY BAR LINKAGE BROKE. VERY CORRODED. $240 FIX. *TR
Suspension, Air bags, Oct 18, 2013, crash
HIT A CAR IN FRONT OF ME AND WRECK THE FRONT RIGHT CORNER OF THE RAV4 AND NO AIR BAGS WENT OFF. AND MY INS COMPANY TOTAL THE RAV4 AND DON'T KNOW WHAT HAPPEN TO THE OTHER CAR. *TR
Steering, Suspension, Sep 25, 2013
KNOCK AND SUDDEN SHIFT OF STEERING WHEEL. NOISE APPEARED TO COME FROM FRONT OF VEHICLE AND ALONG THE STEERING COLUMN OR SUSPENSION SYSTEM. HAS GROWN WORSE WITH USE, BUT VEHICLE ONLY HAS 30,250 MILES. WE WOULD LIKE TO KNOW IF IT'S SAFE TO DRIVE; DANGER OF LOSS OF STEERING. WE DO NOT FEEL SAFE, ESPECIALLY AT HIGHWAY SPEEDS. *JS
Suspension, Sep 7, 2013
TURNING FROM ONE STREET ONTO ANOTHER AT <5MPH A POP OCCURRED IN THE REAR OF VEHICLE AND IMMEDIATELY I FELT A DRAG AND STOPPED. ON THE STREET, EXITING VEHICLE I OBSERVED REAR DRIVER'S WHEEL TILTED SIGNIFICANTLY FROM THE VERTICAL. HAD VEHICLE REMOVED TO MY GARAGE WHERE REAR SUSPENSION SUPPORT WAS REPLACED. NOW JUMPING HOOPS TO GET REIMBURSEMENT FROM TOYOTA. I NEVER RECEIVED ANY NOTICE OF RECALL ONLY TO FIND AFTER LOCAL REPAIR THAT TOYOTA WAS PLANNING A RECALL AND THEN RECEIVING TODAY (SEPT. 7, 2013) FROM NHTSA THE OFFICIAL RECALL NOTICE (NHTSA CAMPAIGN ID NUMBER : 13V383) THE ISSUANCE FINALLY OF SUCH A RECALL. GIVEN THAT TOYOTA, OVER A YEAR AGO ("TOYOTA IS GOING TO RECALL SOME 778,000 VEHICLES SOLD IN THE UNITED STATES BECAUSE OF A REAR-SUSPENSION FAILURE. BUT NOT JUST YET. FIRST, IT HAS TO FIGURE OUT HOW TO FIX THE PROBLEM." -BY LAURENT BELSIE, BUSINESS EDITOR / AUGUST 2, 2012 , CHRISTIAN SCIENCE MONITOR) KNEW OF THE PROBLEM IT IS UNCONSCIONABLE THAT SUCH A DELAY OCCURRED. HAD THIS MALFUNCTION OCCURRED ON A MAJOR, HIGH-SPEED HIGHWAY, MORE LIKELY THAN NOT I WOULD NOT BE COMPOSING THIS MESSAGE TODAY.
Suspension, Wheels, Jun 27, 2013, crash
WE WERE DRIVING 55MPH ON HIGHWAY 168 IN NORTH CAROLINA NORTH TOWARDS VIRGINIA COMING HOME FROM VACATION IN THE OUTER BANKS, NC. WE WERE DRIVING IN LEFT LANE PASSING A JEEP, PULLING A SMALL TRAILER, IN THE RIGHT LANE WHEN WE HEARD A POP AND THE CAR STARTED TO SWERVE TO THE RIGHT. OUR CAR STRUCK THE JEEP ON THE DRIVER'S SIDE TURNING THE JEEP SO IT ENDED UP IN FRONT OF US. BOTH VEHICLES FINALLY CAME TO A STOP AFTER I APPLIED THE BRAKES. AFTER CHECKING ON THE PASSENGERS (MY WIFE, TWO CHILDREN AND OUR DOG) IN OUR CAR AND JEEP PASSENGERS, I WENT TO MOVE THE CAR AT THE REQUEST OF THE POLICE AND THE DRIVER'S SIDE REAR TIRE COLLAPSED IN AT THE TOP AT ABOUT A 45 DEGREE ANGLE. THANKFULLY NOBODY WAS HURT. AFTER HAVING THE CAR PUT ONTO THE FLAT BED TOW TRUCK BY AAA, THE AAA EMPLOYEE AND I COULD SEE UNDER THE CAR AND NOTICED THE REAR TIE ROD WAS COMPLETELY SEPARATE IN TWO PIECES. RECEIVED A PRELIMINARY RECALL FROM TOYOTA BACK IN OCTOBER/NOVEMBER ABOUT THE TIE ROD. TOOK THE CAR TO OUR DEALERSHIP, IN NOVEMBER. THEY INSPECTED IT AND SAID NOTHING WAS WRONG SO IT DIDN'T NEED TO BE REPLACED. THE CAR IS CURRENTLY WAITING TO BE FIXED BY MY INSURANCE COMPANY AND I HAVE FILED A INCIDENT REPORT WITH TOYOTA, WHO WILL BE LOOKING AT THE CAR. *TR