2009 Toyota RAV4
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 327 owner complaints filed for this model year. This is the 10th highest complaint count among 26 RAV4 model years with reports.
Of the 2009 reports, 52 involved a crash and 3 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Visibility/wiperSep 18, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Campaign 15V577000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
Representative owner complaints: vehicle speed control
99 reports, newest first. Show all
Vehicle speed control, Oct 27, 2011
ON SUNDAY, AUGUST 28, 2011 AT APPROXIMATELY 12 IN THE AFTERNOON, I WAS DRIVING MY FAMILY'S 2009 TOYOTA RAV4 WITH MY WIFE AND INFANT SON, EASTBOUND ON HIGHWAY 44 BETWEEN WINNER, SD AND PLATTE, SD. WITH THE VEHICLE'S CRUISE CONTROL SET AT THE SPEED LIMIT OF 65 MPH, I CHANGED LANES AND BEGAN TO PASS THE TRUCK AHEAD OF OUR VEHICLE ON THIS TWO-LANE COUNTRY ROAD. INCREASING THE VEHICLE'S SPEED TO 70 MPH TO COMPLETE THE PASS OF THE OTHER VEHICLE AND RETURN TO THE EASTBOUND LANE, THE TOYOTA RAV4 UNINTENTIONALLY ACCELERATED TO SPEEDS IN EXCESS OF 85 MPH. AT THE TIME OF THE SUDDEN UNINTENDED ACCELERATION, THE PEDAL AREA WAS CHECKED AND CONFIRMED TO BE CLEAR OF ANY OBSTRUCTIONS, INCLUDING THE VEHICLE'S DRIVER-SIDE FLOOR MAT. WITH THE CRUISE CONTROL OFF AND THE BRAKES CAUTIOUSLY APPLIED, THE TOYOTA RAV4 WOULD NOT SLOW DOWN FROM ITS STATE OF SUDDEN UNINTENDED ACCELERATION. IT WAS DETERMINED THAT THE ONLY WAY TO TAKE BACK CONTROL OF THE VEHICLE WAS BY COMPLETELY PRESSING THE BRAKES TO THE FLOOR; HOWEVER, THE DECREASE IN SPEED WAS GRADUAL AT BEST, AND THE ENGINE CONTINUED TO REV OUT OF CONTROL. THE VEHICLE'S BRAKES WERE FULLY ENGAGED IN THIS WAY UNTIL THE VEHICLE STALLED OUT, PARTIALLY ONTO THE SHOULDER OF THE ROAD AT A SPEED JUST UNDER 10 MPH. AGAIN AT THIS TIME, THE PEDAL AREA WAS CHECKED AND CONFIRMED TO BE CLEAR OF ANY OBSTRUCTIONS, INCLUDING THE VEHICLE'S DRIVER-SIDE FLOOR MAT. OVER THE LAST TWO YEARS, THE VEHICLE HAS HAD THREE ACCELERATOR PEDAL RECALL REPAIRS AND ONE FLOOR MAT RECALL REPAIR COMPLETED AND IS NOT REPROGRAMMABLE FOR THE BRAKE OVERRIDE SYSTEM THAT IS BEING INSTALLED IN THE NEWEST TOYOTA MODELS. WITH NO CRASH RESULTING FROM THE AUG. 28 INCIDENT, THE VEHICLE WAS REJECTED FOR AN INSPECTION OR ANY FURTHER SERVICES. AS THIS WAS A VERY SCARY AND TRAUMATIC SITUATION FOR MY FAMILY, THE TOYOTA RAV4 HAS NOT BEEN OPERATED UNDER THE SAME DRIVING CONDITIONS SINCE THE INCIDENT. *TT
Vehicle speed control, Aug 15, 2011
ON 8-14-2011 MY HUSBAND WAS DRIVING OUR RAV4. WE HAD JUST LEFT A RESIDENTIAL HOUSE AND HAD BEEN DRIVING THROUGH THE NEIGHBORHOOD AT APPROXIMATELY 30 MPH (MAXIMUM). AS WE APPROACHED THE RED STOPLIGHT AT THE NEIGHBORHOOD EXIT, HE TOOK HIS FOOT OFF THE ACCELERATOR TO GRADUALLY COME TO A STOP. THE VEHICLE WAS THEN MOVING AT LESS THAN 5 MILES PER HOUR. WHEN HE PUSHED HIS FOOT MORE FIRMLY ON THE BRAKE TO COME TO A COMPLETE STOP, THE ENGINE STARTING RACING WILDLY. HE THEN PUT THE VEHICLE IN NEUTRAL AND TURNED OFF THE ENGINE. WHEN HE RESTARTED THE CAR EVERYTHING WORKED FINE. A VISUAL INSPECTION VERIFIED THAT THE FLOOR MAT WAS NOWHERE NEAR THE GAS PEDAL AND THE GAS PEDAL MOVED PERFECTLY (NOT STUCK). CONSIDERING THE CIRCUMSTANCES, I CANNOT BELIEVE THAT EITHER THE FLOOR MAT OR A STUCK GAS PEDAL CAUSED THIS ACCELERATION. FORTUNATELY (AT LEAST THIS TIME), THE WARNINGS FROM TOYOTA AND DISCUSSIONS ON THE INTERNET HAD MENTALLY PREPARED US TO SAFELY RESPOND IN THE EVENT THAT THIS TYPE OF SITUATION OCCURRED, BUT IF AN UNINFORMED DRIVER HAD BEEN DRIVING THE CAR, IT IS VERY LIKELY THAT THEY WOULD HAVE SLAMMED INTO THE CAR IN FRONT OF THEM. *TR
Suspension, Vehicle speed control, Jul 25, 2011, crash
2009 TOYOTA RAV4 LEAKED FLUID. I LOST CONTROL OF CAR, STEERING, BRAKES & CAR ACCELERATED AT A RAPID PACE ON ITS OWN. I WAS TURNING LEFT AT ABOUT 20MPH HIT ANOTHER CAR ACCELERATED FAST WITH NO CONTROL WAS HEADED FOR A BUILDING WHEN RIGHT TIRE WENT OVER A CONCRETE PARKING BLOCK LEFT SIDE WAS ON GRASS WHEN THE LEFT FRONT WHEEL SNAPPED OFF & THE CAR STOPPED. THE CAR WAS REPAIRED & PAID FOR BY MY INSURANCE CO. AS WELL AS THE OTHER CAR INVOLVED. THE CAR HAD EXTENSIVE DAMAGE TO THE SUSPENSION. I WAS NOT CITED BY POLICE BECAUSE IT WAS OBVIOUS THE FLUID FOLLOWED MY CAR UNTIL IT STOPPED. I DON'T AGREE WITH THE NHTSA FINDINGS ON TOYOTA'S ACCELERATION PROBLEMS. THE PEOPLE "TESTING" THE PROBLEM SHOULD DRIVE ONE OF THESE TOYOTAS WHEN IT ACCELERATES & FEEL THE FEAR I HAD DURING THIS ACCIDENT. THANK THE LORD I WAS NOT ON THE EXPRESSWAY. I WANT TO ENTER A CLASS ACTION SUIT AGAINST TOYOTA BECAUSE I AM A SENIOR CITIZEN & LIVING ON A FIXED INCOME. I LIVE IN OHIO. I HAVE DRIVEN 52 YRS. & HAVE RECEIVED 1 TICKET 15 YRS. AGO FOR FAILING TO STOP AT A STOP SIGN. I AM DISAPPOINTED OUR GOVERNMENT IS IGNORING THIS COMPLAINT AGAINST TOYOTA ACCELERATION. I HURT MY SHOULDER TRYING TO GET THE JAMMED DOOR OPEN BUT IT IS GETTING BETTER WITH THERAPY. TOYOTA TOOK THEIR "EVENT DATA RECORDER" OUT OF MY CAR GAVE ME A FLASH DRIVE WITH THE CODES ON IT BUT TOYOTA IS THE ONLY ONE WHO CAN DECIPHER THEIR CODES. YOU MUST TAKE THEIR WORD FOR THE CODING DECIPHER. MY CAR HAD 22,922 MILES ON IT STILL UNDER 3 YRS WARRANTY & THEY DENIED MY CLAIM. I RECEIVED A LETTER STATING THIS BUT THE LETTER HAD WRONG INFORMATION IN IT. THEY HAD THE WRONG TOYOTA DEALER I USED ON THE RECALLS THE WRONG DATE I TOOK MY CAR FOR THE RECALL. THE DEALER ISN'T EVEN IN MY AREA. THIS WAS A FORM LETTER THAT SOMEONE USED FOR SOMEONE ELSE & FAILED TO CHANGE THE FIELDS IN THE LETTER. I NEED ANYONE'S HELP WHETHER IT BE CLASS ACTION OR A LAWYER TO DO CONTINGENCY WORK. PLEASE POST IF ANYONE HAS HAD THIS ACCELERATION PROBLEM. LETS NOT LET TOY. GET BY. *TR
Vehicle speed control, Jul 18, 2011
TL* THE CONTACT OWNS A 2009 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT REMOVED THE FLOOR MAT WHICH DISENGAGED THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Steering, Service brakes, Hydraulic, Vehicle speed control, Jul 18, 2011, crash
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE TRYING TO AVOID WHAT SHE THOUGHT WAS AN ANIMAL IN THE ROAD, BUT IT TURNED OUT TO BE PAPER. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND THE STEERING WHEEL LOCKED AS THE BRAKE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO ACCELERATE FORWARD UNTIL CRASHING INTO A PARKED VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS AWAITING REPAIRS. THE MANUFACTURER EXAMINED THE VEHICLE, AND STATED THAT THERE WAS NO FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 22,900. UPDATED 08/22/11*LJ THE CONSUMER SUFFERED A SHOULDER INJURY TRYING TO EXIT THE VEHICLE. UPDATED 06/22/12
Vehicle speed control, Jun 17, 2011
TL*THE CONTACT OWNS A 2009 TOYOTA RAV-4. THE CONTACT STATED WHILE DRIVING, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT APPLIED THE BRAKE PEDAL AND THE VEHICLE SURGED UP TO 5000 RPMS. THE CONTACT SHIFTED THE VEHICLE IN NEUTRAL; IT STOPPED MOVING, BUT THE ENGINE BEGAN MAKING A LOUD NOISE UNTIL THE CONTACT TURNED THE VEHICLE COMPLETELY OFF. THE MANUFACTURER RECOMMENDED THAT THE CONTACT TOW THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 19,000.
Vehicle speed control, May 8, 2011
A 2009 TOYOTA RAV 4 V6 LIMITED. WHILE DRIVING AT LOW SPEEDS APPROXIMATELY 5 TO 10 MPH, VEHICLE SUDDENLY ACCELERATED UPON BRAKING WITHOUT WARNING. THIS IS VERY SCARRY SINCE BRAKING DISTANCE CAN NOT BE DETERMINED AND HAS CAUSED NEAR ACCIDENTS. THIS HAS HAPPEND ABOUT 6 TO 8 TIMES AND WAS REPORTED TO THE DEALER ON 3 OCCASIONS NEAR 5,000 AND 25,000 AND 27,000 MILES. APPLYING PRESSURE TO THE BRAKES IN ORDER TO KEEP THE VEHICLE FROM ACCELERATING INCREASED THE ACCELERATION. THE TOYOTA SERVICE DEALER REVIEWED AND TEST DROVE THE RAV 4 TWICE. ON THE LAST OCCASION, THE VEHICLE WAS KEPT OVER NIGHT FOR A TOYOTA REGIONAL MANAGER TO INVESTIGATE AT 27,000 MILES. THE REGIONAL MANAGER, AFTER OUR DISCUSSION, INDICATED HE WOULD FILE A REPORT WITH TOYOTA. NEITHER THE DEALER SERVICE MANAGER NOR THE TOYOTA REGIONAL MANAGER WERE ABLE TO DUPLICATE THE ACCELERATION WHEN THE BRAKES WERE APPLIED. NO REPAIRS WERE PERFORMED, HOWEVER THE LAST ACCELERATION UPON APPLYING BRAKES DID OCCUR AFTER THE PEDAL RECALL. THE REGIONAL MANAGER REVIEWED THE PEDAL RECALL INSTALLATION AND ASSURED ME IT WAS PERFORMED CORRECTLY. BOTH THE DEALER SERVICE MANAGER AND THE TOYOTA REGIONAL MANAGER INFORMED ME THE ACCELERATION COULD BE USER ERROR SINCE THE BRAKE IS CLOSE TO THE ACCELERATOR. THE BRAKE AND ACCELERATOR COULD BE BOTH DEPRESSED AT THE SAME TIME. THEY WERE BOTH ABLE TO DO THIS, HIT THE BRAKE AND THE ACCELERATOR WITH ONE FOOT WHEN BRAKING. THE DEALER SERVICE MANAGER THE SHOWED ME HOW OTHER MODELS HAVE THE BRAKE AND ACCELERATOR FURTHER APART. WHEN ASKED ABOUT A BRAKE OVER RIDE, THE REGIONAL MANAGER STATED THE COMPUTER UPDATE ON A 2009 RAV4 V6 COULD NOT BE ADAPTED TO OVER RIDE ACCELERATION WHEN BRAKING. THE DEALER SERVICE MANAGER AND TOYOTA REGIONAL MANAGER OFFERED NO FURTHER ASSISTANCE. *TR
Vehicle speed control, Feb 25, 2011
TL* THE CONTACT OWNS A 2009 TOYOTA RAV 4. WHILE DRIVING APPROXIMATELY 6 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED TO 20 MPH WITHOUT WARNING. THE CONTACT HAD TO USE BOTH FEET TO APPLY PRESSURE TO THE BRAKES IN ORDER TO KEEP THE VEHICLE FROM ACCELERATING. THE DEALER INFORMED THE CONTACT THAT IT WAS IMPOSSIBLE AND THE INCIDENT DID NOT OCCUR. THE DEALER OFFERED NO FURTHER ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER AND SINCE THE DEALER WAS UNABLE TO DUPLICATE A FAILURE, NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 21,000 AND THE FAILURE MILEAGE WAS 20,735.
Vehicle speed control, Feb 22, 2011
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED SUDDENLY TO APPROXIMATELY 25 MPH. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND WAS ABLE TO CONTROL THE VEHICLE AND COME TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THE CONTACT COULD FILE FOR ARBITRATION BUT THEY COULD NOT PROVIDE FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 20,735.
Vehicle speed control, Oct 8, 2010, crash
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS DRIVING AT AN UNKNOWN LOW SPEED WHEN THE VEHICLE ABNORMALLY ACCELERATED, RESULTING IN THE CONTACT CRASHING INTO A BUILDING. THE CONTACT WAS REPORTED INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED BY THE CONTACTS INSURANCE COMPANY WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 16,000.
Vehicle speed control, Oct 3, 2010
I AM WRITING TO COMPLAIN ABOUT TWO ACCELERATION PROBLEMS RECENTLY EXPERIENCED WITH MY 2009 TOYOTA RAV4 VEHICLE. ONE INVOLVED RAPID ACCELERATION EXPERIENCES AND THE OTHER A STICKING ACCELERATOR. (12,500 MILES) (I PREVIOUSLY COMPLAINED ABOUT A STICKING ACCELERATOR AFTER ONLY 1000 MILES AND INVOLVED IN THE ACCELERATOR RECALL.) ON SEPTEMBER 21ST, I HAD A RAPID ACCELERATION WITH MY 2009 RAV4 WHILE MY FOOT WAS FIRMLY ON THE BRAKE PEDAL. MY WIFE WAS ALSO PRESENT AND WAS VERY FRIGHTENED BY THE EXPERIENCE SINCE IT OCCURRED WHEN TURNING A CORNER NEAR A PERSON HOLDING A PIZZA SIGN. I WAS THANKFULLY ABLE TO CONTROL THE VEHICLE WITH FIRM BRAKING. THE SUDDEN BURST OF ACCELERATION STOPPED AFTER ABOUT A 2 SECOND PERIOD OF TIME. DUE TO THIS EXPERIENCE, MY WIFE NOW REFUSES TO DRIVE THE VEHICLE . ON SEPTEMBER 22ND, I AGAIN HAD A RAPID ACCELERATION ON TWO DIFFERENT OCCASIONS.IN BOTH OCCASIONS I WAS BEGINNING TO GO STRAIGHT SO I WAS ABLE TO CONTINUE AFTER THE 2 SECOND BURST OF SPEED. ON SEPTEMBER 23RD, I EXPERIENCED A STICKING ACCELERATOR PEDAL EVEN AFTER THE ACCELERATOR WAS REPAIRED THROUGH A RECALL ON THE VEHICLE. I WAS TRAVELING AROUND 45 MPH WHEN APPROACHING A STOP SIGN AND WAS ABLE TO CONTROL THE VEHICLE WITH STEADY, FIRM BRAKING. ON SEPTEMBER 24TH, THE VEHICLE WAS EXAMINED BY THE DEALER. I WAS MET WITH CONSIDERABLE RESISTANCE AND DEFENSIVE COMMENTS. THE SERVICE MANAGER SHARPLY STATED TO ME THAT THERE HAS BEEN NO EVIDENCE OF ANY ACCELERATION PROBLEMS WITH TOYOTA VEHICLES AND ALL THE PROBLEMS WERE DUE TO DRIVER'S FAULTS. HE CONTINUED THAT ALL THE LAWSUITS WILL BE THROWN OUT OF COURT SOON. A WORKER PERFORMED A BRIEF DRIVE OF THE VEHICLE AND COMPUTER EXAMINATION OF THE SYSTEMS. THEY FOUND NOTHING TO INDICATE ANY SYSTEM WAS DEFECTIVE. DUE TO THE ATTITUDE OF THE SERVICE MANAGER AND THE FACT THAT THE VEHICLE WAS NOT REPAIRED, WE HAVE TRADED THE VEHICLE TO A DIFFERENT DEALER AND PURCHASED ANOTHER VEHICLE AFTER A CONSIDERABLE FINANCIAL LOSS ON THIS VEHICLE. *TR
Vehicle speed control, Oct 1, 2010, crash
ON JULY 17, 2010 HUSBAND AND I WERE DRIVING OUR "LEASED" 2009 TOYOTA RAV4 ON BUSY HIGHWAY LEADING TO AND FROM THE BEACH. WE WERE IN WEEKEND TRAFFIC, MOVING A CAR LENGTH EVERY 10 MINUTES. THIS SHOULD TAKE US 5 MINUTES TO DRIVE ON THIS ROAD BUT THIS DAY IT TOOK US OVER 30 MINUTES! SITTING IN TRAFFIC, MY HUSBAND'S FOOT ON BRAKE, CAR MAKES GRINDING NOISE (LIKE WE HAD CAR IN NEUTRAL REVVING THE ENGINE). CAR LUNGED FORWARD HITTING CAR IN FRONT OF US, BOUNCED BACK, LUNGED FORWARD A 2ND TIME HITTING CAR. REALIZING DAMAGE WE TURNED CAR OFF. 911 CALLED. TOOK CAR IMMEDIATELY TO DEALERSHIP, INFORMED THEM OF MISHAP, SHOWED THEM OUR SLIGHT DAMAGE TO THE CAR, GOT LOANER CAR TILL 9/8/10 WHEN INVESTIGATING COMPANY TOOK OUT BLACK BOX. INVESTIGATOR RULED IT "DRIVER ERROR". WE WERE MADE TO REMOVE CAR FROM THEIR LOT. HUSBAND NOR I WILL DRIVE CAR - IT IS A DEATH TRAP (EVEN THOUGH WE TOOK IT TO DEALERSHIP WHEN RECALLED IN THE SPRING). WILL NOT LET ANYONE DRIVE AS PASSENGER IN THIS DANGEROUS CAR. WE CONTINUE TO PAY OUR $280 MONTHLY PAYMENT. WROTE TO TOYOTA PRESIDENT AND TOYOTA INVESTIGATOR. WE WOULD TAKE A REPLACEMENT (THIS IS A LEASED CAR). WE ARE "DEATHLY" AFRAID OF THIS CAR. WE WERE NOT EVEN MOVING AND THIS CAR ACCELERATED. NOW WE ARE CHARGED FOR THIS ACCIDENT. I WOULD NOT BE ABLE TO GO ON IF MY HUSBAND SHOULD ONE DAY DECIDE TO DRIVE THIS CAR AND IT ACCELERATED WHILE HE WAS DRIVING. HE MAY BE KILLED AND TAKE OTHER PEOPLES' LIVES WITH HIM! THIS WAS DEFINITELY "STICKY GAS PEDAL" PROBLEM WITH A TOYOTA VEHICLE!!! UPDATED IVOQ 10/15/10 *TR
Vehicle speed control, Sep 28, 2010
2009 RAV4 TOYOTA WAS TRAVELING ABOUT 30-35 MPH WHEN THE VEHICLE RAPIDLY ACCELERATED. THE ENGINE RPMS INCREASED SIGNIFICANTLY AND A LOUD SOUND WAS HEARD FROM THE ENGINE REVVING. THE BRAKE PEDAL WAS IMMEDIATELY DEPRESSED FIRMLY AND THE VEHICLE WAS ABLE TO SLOW DOWN. THE VEHICLE WAS STOPPED AND THE ENGINE SHUT DOWN. AFTER TURNING THE CAR BACK ON THERE WERE NO FURTHER INCIDENCES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP OF PURCHASE. AN INSPECTION WAS DONE BY TOYOTA REPRESENTATIVES AND THE INSPECTION CAME BACK WITH NO UNUSUAL REPORT. THE VEHICLE THAT I PURCHASED IN NEW CONDITION IS UNSAFE AND I AM STUCK WITH A CAR THAT I DO NOT FEEL COMFORTABLE DRIVING. IT HAS BEEN PARKED SINCE JANUARY AND IS NO LONGER BEING USED. *TR
Vehicle speed control, Sep 10, 2010, crash
LETTER FROM SENATOR BURR ON BEHALF OF CONSTITUENT CONCERNING ACCELERATOR STICK PROBLEMS WITH HIS MOTHER'S TOYOTA RAV4 *TGW THE CONSUMER STATED HIS MOTHER OWNED THE 2009 TOYOTA RAV 4. THE VEHICLE ACCELERATED OUT OF CONTROL AND HIT A TREE. THE VEHICLE WAS TOTALED. *JB
Vehicle speed control, Sep 5, 2010
SUDDEN ACCELERATION 2009 TOYOTA RAV4. PULLING OUT OF A HOTEL PARKING LOT TOWARDS STOP SIGN, VERY LOW SPEED, TOOK FOOT OFF GAS PEDAL AND PLACED ON BRAKE PEDAL. RPM'S INCREASED DRAMATICALLY. SLAMMED GEAR TO NEUTRAL, KEPT FOOT HARD ON BRAKE PEDAL, SHUT OFF ENGINE. SITUATION REPEATED ONCE FOLLOWING DAY IN SIMILAR SCENARIO. BOTH EVENTS DURING FIRST LONG ROAD TRIP IN CAR (OVER 500 MILES DRIVING BEFORE INCIDENT). SECOND INCIDENT - FOOT RELEASED GAS PEDAL BUT RESTING ON GAS PEDAL - COULD SENSE GAS PEDAL PULLED DOWN LIKE WHEN VEHICLE ACCELERATING AFTER RESUME WHEN USING CRUISE CONTROL. I NEVER USE CRUISE CONTROL. *TR
Vehicle speed control, Aug 6, 2010
WHEN I LIFT MY FOOT OFF THE GAS PEDAL OF MY RAV4 TOYOTA, THERE IS A NOISE AND GRINDING THAT OCCURS. IT HAS PROGRESSIVELY GOTTEN WORSE, AFTER 3 LEVELS OF SERVICE DEPT. LOOKING AT IT, THE DETERMINATION WAS THAT THIS IS A CHARACTERISTIC OF THE RAV4. NO EXPLANATION AS TO WHAT IT IS, BUT THAT THE CAR IF SAFE AND TO CONTINUE DRIVING IT. WHY THEN, IF IT IS CHARACTERISTIC OF A RAV4, DO THEY NOT HAVE AN ACTUAL EXPLANATION AS TO WHAT IS HAPPENING WHEN THE NOISE OCCURS, WHY DID IT TAKE 3 MONTHS AND A SPECIAL TECHNICIAN TO DETERMINE THIS, YOU WOULD THINK THAT WITH ALL THE RAV4S THEY HAVE SOLD, THAT THEY WOULD BE SEEING NUMEROUS CARS DOING THIS. MY CAR WAS PURCHASED BRAND NEW AND THIS LITTLE CHARACTERISTIC HAD NEVER BEEN DISCUSSED, WHERE HAS IT BEEN FOR THE 9 MONTHS PRIOR? WHAT HAPPENS TO MAKE IT APPEAR, AND WHY CAN'T THEY FIX IT, WHETHER THEY THINK ITS DANGEROUS OR NOT? THEY HAVE INFORMED ME THAT MY ONLY RECOURSE AT THIS TIME, AS IF I SHOULD BE MY PROBLEM AT ALL, IS TO TAKE IT TO ANOTHER DEALER, AND HAVE THEM DRIVE IT, ANOTHER DEALER WHO MORE THAN LIKELY, SINCE THEY TRAVEL FROM ONE TOYOTA DEALER TO THE NEXT, WILL GIVE ME THE SAME RESULT. I AM OUTRAGED THAT THEY ARE NOT TAKING RESPONSIBILITY AND DEALING WITH THIS. IT IS NOT OKAY TO SELL SOMEONE A BRAND NEW CAR, HAVE SOMETHING GO WRONG WITHIN A YEAR, AND HAVE A LEGAL DOCUMENT, WHICH THEY KEEP THROWING IN MY FACE, SAYING BECAUSE THEIR VERY OWN TECHNICIAN DETERMINED THAT IT IS A CHARACTERISTIC, I SHOULD JUST HAVE TO LIVE WITH THIS NOISE AND VIBRATION. MY 7 YEAR OLD IS AFRAID TO GET IN THE CAR. HOW DARE THEY TREAT THEIR CUSTOMERS LIKE THAT? IT MAKE NOISE, IT VIBRATES, WE CAN'T GIVE YOU AN ACTUAL EXPLANATION, WE CAN'T FIX IT, SO JUST GO BACK, GET INTO YOUR BRAND NEW CAR, AND DEAL WITH IT. *TR
Vehicle speed control, Jul 23, 2010, crash
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SUDDENLY ACCELERATED. HE CRASHED INTO A VEHICLE IN FRONT WHEN THE BRAKES FAILED TO STOP THE VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE VEHICLE IN THE DEALERS POSSESSION WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 7,600.
Vehicle speed control, Jul 23, 2010
2009 RAV4 TOYOTA WAS TRAVELING ABOUT 30-35 MPH WHEN THE VEHICLE RAPIDLY ACCELERATED. THE ENGINE RPMS INCREASED SIGNIFICANTLY AND A LOUD SOUND WAS HEARD FROM THE ENGINE REVVING. THE BRAKE PEDAL WAS IMMEDIATELY DEPRESSED FIRMLY AND THE VEHICLE WAS ABLE TO SLOW DOWN. THE VEHICLE WAS STOPPED AND THE ENGINE SHUT DOWN. AFTER TURNING THE CAR BACK ON THERE WERE NO FURTHER INCIDENCES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP OF PURCHASE. AN INSPECTION WAS DONE BY TOYOTA REPRESENTATIVES AND THE INSPECTION CAME BACK WITH NO UNUSUAL REPORT. THE VEHICLE THAT I PURCHASED IN NEW CONDITION IS UNSAFE AND I AM STUCK WITH A CAR THAT I DO NOT FEEL COMFORTABLE DRIVING. IT HAS BEEN PARKED SINCE FEBRUARY AND IS NO LONGER BEING USED. *TR
Vehicle speed control, Jul 19, 2010, crash
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH, THE BRAKES WERE ENGAGED TO THE FLOOR. SUDDENLY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WOULD NOT SLOW DOWN. THE GEAR SELECTOR WAS SHIFTED INTO THE PARK POSITION, AND THE VEHICLE CRASHED INTO THE PROCEEDING VEHICLE. THERE WERE NO PERSONAL INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THE FRONT END DAMAGES WERE NOT REPAIRED. THE INSURANCE COMPANY WAS IN THE PROCESS OF APPRAISING AND INSPECTING THE VEHICLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 15,000.
Vehicle speed control, Jun 24, 2010
TL* THE CONTACT OWNS A 2009 TOYOTA RAV 4. THE CONTACT WAS AT A FULL STOP WITH HER FOOT DEPRESSING THE BRAKE PEDAL WHEN THE VEHICLE ABNORMALLY ACCELERATED. AS THE CONTACT ATTEMPTED TO BRAKE, THE VEHICLE WOULD CONTINUE TO IDLE AT EXTREME RPMS AND WOULD NOT STOP. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO STOP THE VEHICLE. THE DEALER ADVISED THE VEHICLE WAS NOT ON THE RECALL LIST. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE THREE TIMES AFTER TAKING THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 12,000. UPDATED 08/11/10. *LJ UPDATED 08/17/10*JB
Vehicle speed control, Jun 21, 2010, crash
2009 TOYOTA RAV4. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING TREATMENT RECEIVED FROM TOYOTA MOTOR SALES, U.S.A. INC. RELATED TO THE DEFECTIVE ACCELERATOR PEDAL PROBLEM *TGW THE CONSUMER STATED HE RECEIVED A SAFETY RECALL AFTER HE HAD AN ACCIDENT WHICH INVOLVED DAMAGES TO HIS VEHICLE AND BACK INJURIES. *JB
Vehicle speed control, Jun 13, 2010
WHEN COMING TO A STOP, THE CAR INCREASES IDLE TO 1500 -2000 AND THE BRAKES SOMETIMES BECOME "SQUISHY" AND THE BRAKE PEDAL WILL FEEL LIKE THERE IS NO PRESSURE. THE CAR WILL STOP, BUT THE IDLE WILL CONTINUE TO REV UP. I HAVE TO ENSURE I DO NOT RELEASE THE BRAKE UNTIL THE CAR IN FRONT OF ME IS A VERY SAFE DISTANCE AWAY. THE DEALER COULD NOT REPLICATE THE PROBLEM. THIS HAS CONTINUOUSLY OCCURRED SINCE THE CAR WAS NEW, IT NOW HAS APPROXIMATELY 17000 MILES. THIS VEHICLE, PER THE VIN WAS NOT INCLUDED IN THE RECALL. *TR
Vehicle speed control, Jun 3, 2010
TOYOTA 2009 RAV 4. COMING OFF FREEWAY TO STOP LIGHT. I COASTED THEN APPLIED THE BRAKES AND THE CAR ENGINE STARTED TO REV UP. AS I APPLIED THE BRAKE PEDAL HARDER THE ENGINE KEEP REVVING UP. BY PUSHING ON THE BRAKE WITH ALL MY FORCE THE CAR CAME TO A STOP. IT WAS UP TO 7000 RPM'S. I SHOVED THE SHIFT LEVER INTO PARK AND THE AUTO WENT IMMEDIATELY WENT BACK TO NORMAL RPM'S. MY FOOT WAS NOT ON THE GAS PEDAL. I TOOK THE CAR TO TOYOTA AND DID A CLAIM FORM WITH NATIONAL TOYOTA. THE DEALER COULD FIND NO PROBLEM WITH THE CAR. BOTH THE DEALER AND NATIONAL TOYOTA SAID THERE IS NOTHING ELSE THEY COULD OR WOULD DO. THE CAR IS NOT SAFE TO DRIVE AND I HAVE NOT PICKED IT UP FROM THE DEALER. *TR
Engine and engine cooling, Vehicle speed control, May 31, 2010, crash
AS I DROVE INTO OUR PARKING LOT AT WORK AFTER LUNCH, I WAS IDLING ENGINE WITH FOOT ON BRAKE AS I PULLED INTO A PARKING SPOT. I WAS ALREADY MAKING MY TURN INTO THE PARKING SPOT WITH FOOT ON BRAKE AND ENGINE IDLING WHEN MY CAR BEGAN TO RAPIDLY ACCELERATE. I RESPONDED BY APPLYING FOOT BRAKE AND GRABBING AND PULLING THE EMERGENCY BRAKE BUT ONLY HAD ABOUT 15 - 20 FEET BEFORE HITTING A CONCRETE WALL AT THE BAKE OF THE PARKING SPOT. I MANAGED TO NOT HIT HARD ENOUGH FOR THE AIR BAGS TO DEPLOY BUT THERE IS DAMAGE TO MY FRONT BUMPER AND HOOD. THIS IS THE ONLY TIME MY CAR HAS DONE THIS. I BOUGHT IT NEW LAST AUG. 09 AND IT HAS APPROX 12,432 MILES. TOYOTA TOOK IT TO QUALITY IMPORTS TOYOTA AND "INVESTIGATED" IT AND HAS FOUND NO DEFECT. I TALKED TO THE INSPECTOR OVER THE PHONE AND HE EXPLAINED THAT HE SPENT A FEW HOURS GOING THROUGH A SERIES OF TESTS ATTEMPTING TO FIND OR REPRODUCE A MALFUNCTION WITH NO SUCCESS. HE TOLD ME THAT WHILE MY REPORT IS QUITE COMMON HE HAS NEVER FOUND A DEFECT TO EXPLAIN SUDDEN UNEXPECTED ACCELERATION AND THAT HE THINKS MY CAR IS SAFE AND "HE WOULD LET HIS DAUGHTER DRIVE MY CAR." I ATTEST TO THE FACT THAT A STICKING ACCELERATOR AND/OR A SLOWLY RETURNING ACCELERATOR CANNOT EXPLAIN THIS EXPERIENCE AND IS NO "FIX" FOR MY ACCIDENT. MY EDUCATION IS IN MECHANICAL ENGINEERING AND I HAVE BEEN AN EQUIPMENT MECHANIC ON MACHINERY FOR 15 YEARS. I DO NOT BELIEVE THAT JUST BECAUSE YOU CANNOT REPRODUCE AN ELECTRONIC PROBLEM IN A MATTER OF HOURS THAT THE CONCLUSION SHOULD BE THAT THERE IS NO DEFECT. IT DOES NOT EXCUSE THE FACT THAT THERE IS A MAJOR PROBLEM AND NOTHING SERIOUS IS BEING "INVESTIGATED." *TR
Vehicle speed control, May 27, 2010, crash
2009 TOYOTA RAV-4DRIVEN BY OWNER WITH WIFE AS PASSENGER. COMING DOWN OFF RAMP FROM TWO LANE ROAD TO STOP SIGN IN ORDER TO TURN ONTO A TOWN STREET. ALTHOUGH BRAKING HARD, CAR FAILED TO STOP AND ENGINE DECIDEDLY ACCELERATED. DRIVER ABLE TO TURN CORNER AND, SINCE NO CAR COMING IN HIS LANE, WAS ABLE TO PULL TO SIDE OF ROAD. DRIVER DECIDED TO PROCEED 2-3 BLOCKS TO A GAS STATION. DROVE SLOWLY TO STATION, PULLED IN, CAR REFUSED TO STOP, IN FACT IT WAS JERKILY ACCELERATING, AND BUMPED INTO A CAR WHOSE DRIVER WAS PUTTING GAS INTO IT. NO DAMAGE TO EITHER CAR OR PERSONS. (PRESSED YES FOR CRASH, BUT WAS ONLY GOING ABOUT 5 MPH OR LESS AND DRIVER'S CAR PUSHED OTHER CAR INTO A STREET.) DRIVER WAS ABLE TO PUT CAR IN NEUTRAL AND CAR STOPPED. DRIVER HAD CAR TOWED TO TOYOTA DEALER WHOSE SERVICE MANAGER, AFTER TELLING DRIVER HIS RAV-4 WAS MADE IN JAPAN AND NOT ELIGIBLE AS A RECALL CAR, FINALLY AGREED TO HAVE CAR TESTED. NOTHING FOUND AND TOYOTA HAS REFUSED TO REPLACE ANY PARTS SAYING THERE IS NOTHING WRONG WITH CAR--TO THEM THE INCIDENTS DID NOT TRULY OCCUR. AFTER TESTING, TWICE, DRIVER PICKED UP CAR AND WAS DRIVING HOME, HAD TO STOP FOR A SCHOOL BUS AND WHILE STOPPED FELT ENGINE SURGING FORWARD AGAIN BUT WAS ABLE TO KEEP CAR STEADY BY PUTTING ON BRAKES AND PUT CAR IN TO NEUTRAL. ONLY DRIVES CAR ON BACK ROADS NOW. THESE THREE INCIDENTS ARE THE ONLY ONES THAT HAVE BEEN EXPERIENCED THUS FAR. *TR