2009 Toyota RAV4
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 327 owner complaints filed for this model year. This is the 10th highest complaint count among 26 RAV4 model years with reports.
Of the 2009 reports, 52 involved a crash and 3 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Visibility/wiperSep 18, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Campaign 15V577000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
Representative owner complaints: vehicle speed control
99 reports, newest first. Show all
Vehicle speed control, May 24, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND APPLYING THE BRAKES, THE VEHICLE CONTINUED ACCELERATING AND THE RPMS JUMPED. THE CONTACT SHIFTED INTO PARK BUT THE ENGINE CONTINUED TO RACE. THE CONTACT PUSHED THE OFF BUTTON TO TURN THE VEHICLE OFF. WHEN HE RESTARTED, THE VEHICLE FUNCTIONED NORMALLY. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED FOR RECALL 10V017000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). THE VEHICLE HAD NOT BEEN REPAIRED AGAIN AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 8,600.
Vehicle speed control, May 19, 2010
AS I WAS LEAVING A PARKING LOT I DEPRESSED THE BRAKE AS THERE WAS ONGOING TRAFFIC COMING ON THE ROAD I WAS ENTERING. THE CAR ACCELERATED AND CONTINUED TO RACE AS I PUT INCREASING PRESSURE ON THE BRAKE AND THE CAR DID MOVE FORWARD SLIGHTLY. THIS HAPPENED TWICE ON A CAR THAT HAD LESS THAN 900 MILES. I HAVE STOPPED DRIVING THE CAR, A TOYOTA 2009 RAV 4. IT WAS PICKED UP BY A TOYOTA DEALER JUST RECENTLY AND IS BEING TESTED. BASED ON THEIR COMMENT THAT IN THE PAST THEY HAVE BEEN UNABLE TO REPRODUCE THIS PROBLEM EVEN THOUGH THERE ARE MORE AND MORE REPORTS OF THIS PROBLEM. I CURRENTLY HAVE 3 OTHER CARS AND HAVE NEVER EXPERIENCED THIS PROBLEM. IN FACT IN OVER 40 YEARS OF DRIVING THIS HAVE NEVER OCCURRED BEFORE. IT IS OBVIOUSLY A CAR FAILURE NOT A DRIVER PROBLEM. THIS IS A SERIOUS ACCIDENT WAITING TO HAPPEN. *TR
Vehicle speed control, May 10, 2010
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS APPROACHING A TRAFFIC STOP AND WHILE ATTEMPTING TO APPLY THE BRAKES, THE ENGINE EXHIBITED AN UNUSUAL INCREASE IN ENGINE RPMS. THE VEHICLE ATTEMPTED TO ACCELERATE BUT DID NOT BECAUSE OF STEADY PRESSURE TO THE BRAKES. THE DEALER PERFORMED A DIAGNOSTIC BUT COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 5,404.
Vehicle speed control, May 5, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS PULLING OUT OF THE DRIVEWAY WHEN THE VEHICLE SUDDENLY BEGAN TO ACCELERATE UP TO 20 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE INCREASED ITS SPEED BEFORE IT FINALLY STOPPED. THE VEHICLE TRAVELED ABOUT TWENTY FEET BEFORE IT WAS STOPPED. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,000.
Vehicle speed control, May 3, 2010, crash
2009 RAV-4 TOYOTA WAS TRAVELING UP A GRAVEL DRIVEWAY. AS IT PROCEEDED UP AN INCLINE THE CAR RAPIDLY ACCELERATED. THE DRIVER TRIED THE BRAKE TO NO AVAIL. FEARING THAT SHE WOULD BE UNABLE TO STOP, SHE VEERED OFF THE DRIVEWAY INTO THE WOODS. THE CAR HIT SEVERAL SMALL TREES AND THEN TURNED OVER ON ITS SIDE. THE AIRBAG WAS DEPLOYED. HIGHWAY PATROL REPORT WAS MADE. INCIDENT WAS REPORTED TO DEALERSHIP. DEALERSHIP DIRECTED THE CALL TO CALIFORNIA TOYOTA OFFICE. *TR
Vehicle speed control, Apr 28, 2010
TL-THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE PARKED, THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE BUT THE VEHICLE SUDDENLY REVVED UP. THE CONTACT DEPRESSED THE BRAKE PEDAL FIRMLY AND SHIFTED INTO NEUTRAL. THE CONTACT STATED THAT RPMS DECREASED AND THE VEHICLE BEHAVED NORMALLY AFTER FIVE SECONDS. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALERSHIP. THE FAILURE MILEAGE WAS 9,264. THE CURRENT MILEAGE WAS 9,674. UPDATED 06/29/10 UPDATED 09/21/10*JB
Vehicle speed control, Apr 22, 2010
I HAVE A 2009 TOYOTA RAV4, AND TOOK IT IN TO THE DEALER FOR ACCELERATOR SHIM PLACEMENT AS PER THE RECENT RECALL. SINCE THE SHIM HAS BEEN PLACED, I HAVE BEEN EXPERIENCING PERIODIC EPISODES OF "JACKRABBIT" STARTS FROM A STOPPED POSITION. THE ACCELERATOR IS VERY TOUCHY, IT EITHER CREATES A PROLONGED MOMENT OF HESITATION, THEN JERKS FORWARD. THERE WAS ONE EPISODE WHEN THE VEHICLE RAPIDLY ACCELERATED, THANKFULLY THERE WERE NO VEHICLES IN FRONT OF ME. I RETURNED TO THE DEALER, BUT SINCE THEY COULD NOT REPLICATE THE CONCERN, THEY DISMISSED MY ISSUE. I AM ANNOYED THAT TOYOTA ACTED AS THOUGH THEY HAVE NEVER HEARD OF SUCH A THING. *TR
Vehicle speed control, Apr 19, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THIS IS IN REGARDS TO COMPLAINT # 10325940 ON A 2009 TOYOTA RAV 4. THE DETAIL IN THE REPORT IS CORRECT WITH THE EXCEPTION OF THE VEHICLE WAS NOT DRIVEN TO THE NEAREST DEALER. THE VEHICLE WAS TAKEN TO THE NEAREST DEALER ON A FLATBED TOW TRUCK. THE VIN # FOR THIS VEHICLE IS [XXX] . THE DEALER CLAIMED TO HAVE DONE AN APPROXIMATE 10 MILE ROAD TEST AND THE DIAGNOSTICS TOYOTA RECOMMENDED THAT THEY DO. THEN AFTER TREATING US NOT VERY NICELY AT ALL GAVE US THE STANDARD "IT WAS CAUSED BY A FLOORMAT" EXCUSES EVENTHOUGH THEY CLAIMED THAT THEY COULD NOT RECREATE THE INCIDENT USING A FLOOR MAT. THEY RETURNED WHAT IS IN MY OPINION AN UNSAFE VEHICLE TO US WITHOUT HAVING ANY CONCRETE PROOF OF WHAT HAPPENED. *TR
Vehicle speed control, Apr 16, 2010
TH- THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT HAD THE VEHICLE SPEED CONTROL ACCELERATOR PEDAL RECALL REPAIR DONE ON THE VEHICLE ONE MONTH AGO. THE REPAIRS DONE FOR CAMPAIGN NUMBER 10V017000 DID NOT REPAIR THE VEHICLE. WHILE TRAVELING 35 MPH THE CALLER TRIED TO COME TO A STOP AND THE VEHICLE ACCELERATED. THE CALLER WAS ABLE TO BRING THE VEHICLE TO A STOP BY PLACING THE VEHICLE IN NEUTRAL. THE VEHICLE IS CURRENTLY AT THE DEALER BEING INSPECTED AGAIN. THE CONTACT DID NOT HAVE THE VIN NUMBER AT THE TIME OF THE COMPLAINT.THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 14300.RL
Vehicle speed control, Apr 16, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING 5 MPH COMING TO A STOP, THE RPMS SUDDENLY BEGAN TO INCREASE. THE CONTACT HAD TO STAND UP IN THE VEHICLE TO DEPRESS THE BRAKE PEDAL SINCE THE VEHICLE SEEMED AS IF IT WOULD SURGE FORWARD. THE VEHICLE WAS REPAIRED ACCORDING TO RECALL 10V017000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) BEFORE THE FAILURE. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALER AND HE IS CURRENTLY WAITING FOR A RESPONSE WHEN THE COMPLAINT WAS FILED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT AND PROVIDED HER WITH A LOANER VEHICLE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 7,600.
Fuel system, Gasoline, Vehicle speed control, Apr 13, 2010
I WAS DRIVING MY 2009 TOYOTA RAV4 ON MONDAY APRIL 5, 2010 AND WAS STOPPED AT A RED LIGHT WITH MY FOOT ON THE BRAKE WHEN I FELT GAS SEEMED TO REV UP. I FELT LIKE THE CAR WOULD HAVE LURCHED FORWARD HAD NOT MY FOOT BEEN ON THE BRAKE. ALSO TODAY AFTER MOVING FORWARD MY CAR MAINTAIN A 20 MILES AN HOUR SPEED WITHOUT MY PRESSING ON THE GAS PEDAL, APRIL 13TH, 2010. *TR
Air bags, Vehicle speed control, Apr 8, 2010, crash
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND UPON RELEASE, THE VEHICLE SUDDENLY ACCELERATED CAUSING A CRASH. NONE OF THE AIR BAGS DEPLOYED AND THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BUT HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 18,000. UPDATED 06/10/10 *BF UPDATED 08/06/10*JB
Vehicle speed control, Apr 7, 2010
APRIL 4, 2010 TOPIC: COMMUNICATION OF ENGINE ACCELERATION FROM: OMITTED VEHICLE: -TOYOTA RAV4 -PURCHASED 9/26/09 - -YEAR/MODEL: 2009/4443A -ENGINE: 3.5 LITER DOHC V6 ENGINE WITH DUAL VVT-I -PURCHASED FROM: GERMAIN TOYOTA OF COLUMBUS PROBLEM: TODAY, APRIL 4, 2010, MY WIFE WAS BACKING THE RAV4 INTO OUR CAR GARAGE. UPON GETTING THE CAR COMPLETELY ON THE FLOOR OF THE GARAGE (A LEVEL SURFACE), SHE WAS IDLING IN REVERSE SO THAT THE SUV WOULD FINISH BACKING UP TO INSURE THE GARAGE DOOR WOULD GO DOWN WITHOUT HITTING THE FRONT OF THE VEHICLE. SUDDENLY, THE ENGINE REVVED UP A FEW HUNDRED RPMS. WITH HER FOOT ALREADY ON THE BRAKE PEDAL SHE IMMEDIATELY PUSHED DOWN VERY HARD ON THE BRAKE PEDAL AND PUSHED THE CONSOLE GEAR SHIFT INTO NEUTRAL. THUS, MY WIFE WAS ABLE TO PREVENT THE SUV FROM IMMEDIATELY SPEEDING UP IN REVERSE WHICH PREVENTED THE VEHICLE FROM RAMMING INTO THE GARAGE WALL WHICH WAS APPROXIMATELY 4 TO 5 FOOT FROM THE BACK OF THE VEHICLE. THE ABOVE ACTION BY MY WIFE MAY HAVE TAKEN 2-3 SECONDS. HOWEVER, AFTER GETTING THE RAV4 INTO NEUTRAL , THE ENGINE IMMEDIATELY REVVED UP TO A FEW THOUSAND RPMS. WITHIN A VERY FEW SECONDS MY WIFE TURNED THE MOTOR OFF. FORTUNATELY, THE VEHICLE WAS IN NEUTRAL WHEN THIS ENGINE REVVING OCCURRED. I WAS IN THE HOUSE IN A ROOM DIRECTLY ABOVE THE GARAGE AND HEARD BOTH TIMES OF THE ENGINE REVVING. MY WIFE ALSO HAD A SIMILAR REVVING UP OF THE ENGINE THAT OCCURRED APPROXIMATELY 5 DAYS PREVIOUS TO MARCH 4, 2010 WHILE SITTING AT A RED LIGHT. SHE HELD THE BRAKE PEDAL DOWN. SHE ONLY NEEDED TO HOLD THE BRAKE PEDAL DOWN FOR 1 -2 SECONDS BEFORE SHE COULD TAKE HER FOOT OFF THE BRAKE TO ALLOW THE CAR TO GO THROUGH THE LIGHT THAT JUST CHANGED TO GREEN. UPON LETTING UP ON THE BRAKE PEDAL TO GO FORWARD THE RPMS IMMEDIATELY REDUCED. ALSO, THE REVVING OF THE ENGINE THIS TIME WAS COMPARABLE TO THE INITIAL ENGINE REVVING STATED ABOVE FOR A FEW HUNDRED RPMS. *TR
Vehicle speed control, Apr 7, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE SUDDENLY ACCELERATED. THE ENGINE RPMS INCREASED UP TO 100. THE GEARS ALSO SHIFTED INTO NEUTRAL POSITION. THE ENGINE WAS TURNED OFF AND WITHIN A FEW MINUTES IT RESTARTED. THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AFTER DRIVING THE VEHICLE. THE TECHNICIAN WAS ALSO UNABLE TO LOCATE A FAILURE CODE. A COMPLAINT WAS FILED WITH THE MANUFACTURER WHO ADVISED THE CONTACT TO SUBMIT AN ARBITRATION FORM AND POSSIBLY THE MANUFACTURER WOULD BUY BACK THE VEHICLE. THE FAILURE MILEAGE WAS 8,850. THE CURRENT MILEAGE WAS 8,758.
Vehicle speed control, Apr 5, 2010
DROVE UP TO USE THE ATM AT BANK. PLACED CAR IN PARK AND USED ATM. WHEN I FINISHED, I PUT MY FOOT ON THE BRAKE AND SHIFTED INTO DRIVE. CAR ENGINE ACCELERATED AND CAR LURCHED FORWARD. A LARGE CLOUD OF SMOKE CAME OUT OF THE EXHAUST PIPE. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND TURN OFF THE ENGINE. PUTTING THE CAR IN NEUTRAL DID NOT STOP THE ENGINE FROM RACING. I PUSHED THE CAR AWAY FROM THE ATM AND CALLED THE TOYOTA DEALER, WHO CAME AND DROVE THE CAR TO THEIR GARAGE. THE DEALER FOUND NO RECORD OF THE EVENT ON THE CARS COMPUTER AND HAS TWICE TRIED TO RETURN THE VEHICLE TO ME. ONLY AFTER I THREATENED TO GO ON A LOCAL RADIO TALK SHOW, DID THE AGREE TO CONTINUE TO INVESTIGATE. I WAS ABLE TO OBTAIN VIDEO OF THE INCIDENT FROM THE BANK'S SECURITY CAMERAS AND HAVE SHARED THEM WITH THE TOYOTA DEALER AND WOULD BE HAPPY TO SHARE THEM WITH THE NHTSA. *TR UPDATED 07/26/10*JB UPDATED IVOQ 08/04/10*JB
Vehicle speed control, Mar 25, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA RAV 4. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH TURNING A CORNER AND THE VEHICLE BEGAN A JERKING MOTION. A SUDDEN LOSS OF POWER STEERING OCCURRED WITHOUT WARNING. THE VEHICLE SURGED FORWARD AND CONTINUED ACCELERATION. THE VEHICLE SLOWED DOWN AFTER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE ACCELERATION FAILURE WAS UPDATED IN THE DATABASE. THE VEHICLE HAD PRIOR RECALL REPAIR PERFORMED AND THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE CONTACT STATES THERE ARE TWO PEOPLE IN THE FAMILY THAT DRIVE THE VEHICLE AND TWO PEOPLE HAVE EXPERIENCED ACCELERATION FAILURE OF THE VEHICLE. THE FAILURE MILEAGE WAS 13,285. THE CURRENT MILEAGE WAS 14,000.
Vehicle speed control, Mar 23, 2010
MY WIFE TOLD ME THAT HER TOYOTA RAV 4 SEEMED TO SURGE FORWARD WHEN SHE WAS TRYING TO STOP. A FEW DAYS LATER I WAS DRIVING HER CAR AND WAS APPROACHING A STOP LIGHT THAT HAD JUST TURNED RED. I STARTED TO SLOW DOWN AND APPLY THE BRAKE AND THE TOYOTA SUDDENLY ACCELERATED AND LURCHED FORWARD. FORTUNATELY, THERE WAS NO CAR IN FRONT OF ME OR I WOULD HAVE REAR-ENDED IT. I IMMEDIATELY PUT IT IN NEUTRAL AND PUT BOTH FEET ON THE BRAKE AND THE ENGINE ACCELERATED TO APPROXIMATELY 5000 RPM. I TURNED THE IGNITION OFF AND PULLED OVER. AFTER THE ENGINE SHUT OFF COMPLETELY, I RESTARTED THE CAR AND MANAGED TO GET HOME SAFELY. I CALLED THE DEALER, LEITH TOYOTA, AND THEY SAID TO BRING THE CAR IN RIGHT AWAY. THEY KEPT THE CAR SEVERAL DAYS AND RAN SOME TESTS, DROVE THE CAR BUT BECAUSE THEY WERE UNABLE TO REPLICATE THE SAME MECHANICAL OR ELECTRONIC PROBLEM, THEY COULD NOT OR WOULD NOT DO ANYTHING TO FIX THE PROBLEM. SO I FEEL THAT I AM LEFT WITH A VEHICLE THAT IS NOT SAFE TO DRIVE. AFTER LEARNING THAT SO MANY PEOPLE HAVE HAD THE SAME PROBLEM, IT IS NOW OBVIOUS THAT TOYOTA AND LEITH TOYOTA SOLD US THIS VEHICLE KNOWING THE PROBLEM EXISTED. THE GOVERNMENT NEEDS TO HOLD TOYOTA AND THE DEALERSHIPS RESPONSIBLE AND LIABLE FOR ANY ACCIDENTS THAT OCCUR FROM THIS PROBLEM AND REIMBURSE CONSUMERS THAT PURCHASED AND OWN VEHICLES THAT ARE UNSAFE DUE TO THIS MECHANICAL/ELECTRONIC PROBLEM.
Vehicle speed control, Mar 18, 2010
SUDDEN ACCELERATION IN 2009 TOYOTA RAV 4 AFTER RECALL REPAIR. HAPPENED FOR THE 1ST TIME SINCE OWNERSHIP OF CAR 4 DAYS AFTER REPAIR. HAD CAR FOR APPROXIMATELY 1 YEAR. NEVER HAD ANY PROBLEMS. 4 DAYS AFTER REPAIR, WE WERE WEST BOUND ON FM 1709 IN SOUTHLAKE, TX APPROACHING LIGHT JUST TO THE EAST OF HIGH SCHOOL. WE WERE APPROACHING AT APPROX 30 MPH WITH SPEED DECREASING DUE TO RED LIGHT AND OTHER CARS ALREADY STOPPED AT LIGHT. CAR RPM'S INCREASED TO THE 3,000 RANGE. HAD TO APPLY STEADY TO HARD PRESSURE TO BRAKES. CAR WAS FIGHTING TO ACCELERATE, BUT WAS ABLE TO CONTINUE SPEED DESCENT. GOT CAR TO AROUND 15 MPH. CAR LURCHED INTO 1ST GEAR, RPM'S DECREASED TO AROUND 1,000 RANGE AND WE ALL WERE THROWN FORWARD IN OUR SEATS WHEN THE CAR LURCHED. *TR
Vehicle speed control, Mar 18, 2010
TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, HE ATTEMPTED TO APPLY THE BRAKES WHEN THE VEHICLE SUDDENLY ACCELERATED. IN ORDER TO STOP THE ACCELERATION THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL GEAR. PRIOR TO THE RECENT FAILURE, THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER WHERE NHTSA RECALL# 10V017000, VEHICLE SPEED CONTROL, ACCELERATOR PEDAL REPAIR WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 4390 AND THE CURRENT MILEAGE WAS 4415. UPDATED 06/08/10.*LJ UPDATED 07/14/10.*JB
Vehicle speed control, Mar 10, 2010
I HAVE A 2009 TOYOTA RAV4 THAT HAS UNEXPECTEDLY ACCELERATED 3 TIMES. WHEN I TRIED TO BRAKE THE PEDAL WAS HARD AND THE CAR ACCELERATED. I THREW IT IN NEUTRAL AND TOOK MY FOOT OFF THE BRAKE. THE CAR DIDN'T REV LIKE THE PEDAL WAS STUCK, INSTEAD IT CALMED DOWN AND CAME UNDER CONTROL. DEALER SAYS THEY CAN'T FIND ANYTHING WRONG. *TR
Vehicle speed control, Mar 10, 2010
I PURCHASED A NEW RAV4 2009 TOYOTA AND EXPERIENCED UNINTENDED RUNAWAY ACCELERATION ON THREE SEPARATE OCCASIONS. IT WAS FIRST BROUGHT TO A TOYOTA DEALER IN SANDY SPRINGS, ATLANTA AND WAS TOLD THAT THE ROTORS WERE WARPED. THEY WERE REPLACED BUT SOON AFTER THAT REPAIR, IT ACCELERATED OUT OF CONTROL AGAIN AND WAS BROUGHT TO DELRAY TOYOTA WHERE I PURCHASED THE CAR. THEY KEPT IT FOR 5 DAYS AND CALLED TO TELL ME THERE WAS "NOTHING WRONG" AND UNLESS THEY EXPERIENCED THE PROBLEM DURING A TEST DRIVE THERE WAS NOTHING THEY COULD DO. I HAD SOMEONE DRIVE THE CAR BACK TO MY HOME AND IT IS PRESENTLY SITTING IN MY GARAGE. SOON AFTER THE THIRD INCIDENT I WAS CALLED BY THE DEALER AND WAS TOLD TO BRING IT IN. THE CAR WAS TOWED TO DELRAY TOYOTA AND THEY TOLD ME THAT THE RECALL DID NOT PERTAIN TO MY CAR BECAUSE THE VIN # DIDN'T QUALIFY FOR REPLACEMENT OF THE GAS PEDAL WHICH WAS RECALLED ON OTHER RAV 4'S . IT WAS AGAIN RETURNED WITH NO REPAIR OF THIS SERIOUS SAFETY ISSUE AND IS PRESENTLY UNUSABLE BECAUSE I FEAR THAT THIS UNINTENDED ACCELERATION PROBLEM COULD CAUSE A SERIOUS ACCIDENT EFFECTING ME AND OTHERS. *TR UPDATED 04/21/10
Vehicle speed control, Mar 8, 2010
ALTHOUGH MY CAR WAS FIXED IN THE TOYOTA RECALL, I BELIEVE THE PROBLEM STILL EXISTS. IT IS BETTER, BUT NOT BEST. WHEN I PRESS ON THE ACCELERATOR SOMETIMES THE CAR JERKS FORWARD MUCH FASTER THAN YOU WOULD EXPECT. IT USED TO DO THIS MORE OFTEN AND TO A GREATER DEGREE, BUT STILL DOES DO IT ON OCCASION. I NOTICED THIS WHEN I FIRST BOUGHT THE CAR, BUT PUT IT OFF TO PRESSING DOWN ON THE ACCELERATOR TOO HARD. THEN I BEGAN TO THINK THAT IF THAT WAS THE CASE IT WOULD HAPPEN ALL THE TIME. I PURPOSELY TRY TO GO FORWARD GENTLY, BUT AM NOT ABLE TO SOMETIMES. *TR
Service brakes, Hydraulic, Vehicle speed control, Mar 8, 2010
TO BEGIN, MY CAR HAS ALREADY HAD THE TOYOTA RECALL "FIX" AND SHOULD HAVE BEEN FINE. I WAS DRIVING MY TOYOTA RAV4 (2009) AND APPROACHING A FOUR WAY STOP. WHEN I WENT TO HIT THE BRAKES, THERE WAS A SLIGHT GRINDING NOISE. THE CAR SLOWED A BIT BUT DID NOT STOP AND KEPT ON MOVING THROUGH THE STOP SIGN. I ENDED UP GOING THROUGH THE INTERSECTION (LUCKILY NO ONE WAS COMING) AND COMING TO A STOP ALMOST 50 FEET PAST. MY HUSBAND DROVE THE CAR HOME AND WE LATER TOOK IT TO THE DEALER (NO OTHER INCIDENTS THEN). THE DEALER INSPECTED THE BRAKES AND ACCELERATION BUT COULD NOT FIND A CAUSE. THEY KEPT THE CAR FOR SEVERAL DAYS BUT ENDED UP RETURNING IT TO US AND SAYING IT IS FINE, AS THEY COULD NOT FIND A SPECIFIC CAUSE TO THIS INCIDENT. I AM 8 MONTHS PREGNANT, AND CURRENTLY WILL NOT DRIVE THE CAR UNTIL I CAN BE REASSURED THIS WILL NOT HAPPEN AGAIN. *TR
Vehicle speed control, Mar 8, 2010, crash
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE DRIVER STATES SHE WAS DRIVING 25MPH WAS DRIVING IN TRAFFIC AND THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO THE VEHICLE IN FRONT OF HER. THE CONTACT STATES THEY TOOK THE VEHICLE TO THE DEALER AND THEY SAID THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 9,800. THE CURRENT MILEAGE IS 9,820.
Vehicle speed control, Mar 7, 2010
WHILE COMING TO AN INTERSECTION, I WAS BRAKING. DURING THE BRAKING, THE VEHICLE SUDDENLY BOLTED (ACCELERATED) AHEAD FOR A PERIOD OF 5 SECONDS. (VEHICLE ACCELERATED DURING BRAKING PROCESS ) I CONTINUED TO KEEP FOOT ON BRAKE, PRESSING WITH A LOT MORE FORCE. DURING THE "INCIDENT", I WAS ABLE TO TURN WHEEL SHARPLY TO THE RIGHT, TO AVOID HITTING A VEHICLE DIRECTLY IN FRONT OF ME. NEEDLESS TO SAY, I WAS VERY SHAKEN, AS WAS MY 100% DISABLED HUSBAND, ALSO IN THE FRONT SEAT. WE TOOK VEHICLE TO TOYOTA DEALER, ON EBRUARY 10, 2010, (2, 766 TOTAL MILEAGE) AND 30 MINUTES OF THEIR TIME WAS GIVEN TO MY TOYOTA. THEY CHECKED IT OVER, TRYING TO FIND THE PROBLEM. THEY SAID "THEY COULD NOT FIND A PROBLEM"., AND SENT ME ON MY WAY. THEY GAVE ME AN "800" NUMBER TO CALL, AND OUR 2 PHONE CALLS TO THEM, WAS A WASTE OF TIME. THEY SAID THEY WOULD SEND ME ARBITRATION PAPERS, WHICH I HAVE NOT RECEIVED. I DON'T SEE WHY I HAVE TO GO TO ARBITRATION FOR THEM TO FIX MY VEHICLE, WHEN IT IS STILL UNDER WARRANTY. * THEY RESET ECM/PCM TEST DROVE OP CODE 895994 3/99. CHECKED ECU FOR DTC SCAN TOOL CHECK DTC AND OPERATION. HOURS 0.50 DEALER REFUSES TO DO MORE TESTING BECAUSE TOYOTA WILL NOT AUTHORIZE IT. I FEEL THAT MY VEHICLE IS "A DEATH TRAP" AND I WILL NOT DRIVE IT. IN THE MEANTIME, I AM STILL MAKING MONTHLY PAYMENTS ON IT, AND CONSIDER IT A "DEAD HORSE PAYMENT" . *TR